Donna M Robinson304 Wilson Ave Margate, NJ 08402

imelda4122@comcast.net 609-238-4915

 Executive Profile

A customer/client focused, ethical professional with extensive experience in the areas of Customer Service, Logistics, Distribution, Transportation, and Sales. High-energy, results-oriented candidate with a proven track record.

Skill Highlights

Customer-oriented Employee Relations Communication Skills 3PL Accounting BearWare

RFI – RFQ Microsoft Excel, Word,

Power Point, Outlook PCS Reverse Logistics Sales

Web TMS Operations and

Productivity oriented Human Resources Google Documents

Professional ExperiencePermit Specialist July 2015- March 2016Vivint Solar Pleasantville, NJ

Run reports to ensure that all available permits are in the appropriate status and step in the approval process

Compile permit packet with correct information for each city Drive personal vehicle to cities in assigned territories to drop off and pick up building permits Communicate with City Officials to obtain permit approvals Communicate with internal Vivint Solar departments in regards to account status and approvals Scan received permits and update the account information in Salesforce and Google Docs File paperwork Maintain current information on permitting requirements within assigned territories

VP of Administration June 2000-November 2014Nordol Logistics Bellmawr, NJ

Managed day to day operations within freight routing, shipment departures, port arrival, reverse logistics and freight consolidation

Liaison between clients, couriers, and other operational departments Ensured quality assurance checks were constantly completed and maintained Monitored deliveries, ensured customer satisfaction, and maintained accurate logs of all

transportation and goods Administered the 401K Handled reverse logistics – planning, implementing, and controlling a cost efficient reuse of empty

TLs

In charge of two warehouse facilities that routed freight from 3PL accounts Accountable for on-time delivery to ensure customer satisfaction Generated new business/negotiated pricing – RFI and RFQ Address problems with order flow or shipping delays and quality-control issues, such as damaged or

improperly packed goods Address day-to-day concerns with warehouse capacity and client deadlines Handled international shipping from warehouse to Canada Accounts receivable/Payable Evaluated expenses to reach maximum efficiency Processed payroll weekly Delegated tasks to employees to help solve daily problems Handled all 3PL accounts

Wholesale Account Executive September 1996-June 2000Headlands/Greenpoint Mortgage Mount Laurel, NJ

Performed presentations for the loan officers Quoted rates and locked in the pricing Proven record of signing up 0-70 brokers in 6 months Educated the loan officers/brokers on submission procedures and guidelines for all products Assisted with obtaining all documents to assure the loan went to closing in a timely manner Maintained a 750K pipeline Met monthly goals Developed strong relationships with all brokers/loan officers Excellent communication skills

Education___________________________________________________________High School Diploma: AccountingPaul VI - Haddonfield, NJ, USA

DBCC- Accounting 20 credits Daytona Beach, FL