domestic violence and texting
TRANSCRIPT
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7/30/2019 Domestic Violence and Texting
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EducationalMessagesServicesInc.Healthinformationatyourfingertips
2013 Educational Message Services, Inc. 1225 Devon Lane Ventura CA 93001 www.preventionpaystext.com
DomesticViolenceandTexting
Textoffersdomesticviolencehotlinesanewmethodforsurvivorsandvictimsto
privatelyandsafelyrequesthelp.
DomesticViolenceistheleadingcauseofinjuryanddeathtoAmericanwomen.Itisestimatedthat50percentofallhomelesswomenandchildrenarefleeingdomestic
violence.Childrenundertheageof12residein43percentofhouseholdsinwhich
domesticviolenceisreported.Violenceinthehomeisamajorfactorcontributingtothe
growthofreportsofchildabuseandneglect.
Nooneeverdeservestobeabused,especiallywithinthecontextofanintimate
relationship;allindividualsshouldhavetheopportunitytoexercisetheirrighttodefine
theirpersonalrelationshipsandspacesasviolence-freezones.Domesticviolencetext
hotlinesareneededtohelpincreaseaccesstoresourceslikeshelters,womenandchild
protectiveservices,andotherDVsystemsofcare.Researchshowsthatwomenaremorelikelytoseekhelpwhentheycantextinsteadofcall.InapollconductedbyWIC,
over95%ofyoungmomsownacellphoneandwouldchoosetokeeptheircellphone
activatedoverallotherpossessions.Over97%saidtheytexteveryday.GenerationYs
havecometoexpectsocialservicesbeavailableviasms.
PreventionPaysTextnowmakesitpossiblefordomesticviolencehotlinestoaugment
theirphonesupportwithenterpriseleveltwo-waytexting.Domesticviolenceservice
providersknowthatvictimsandsurvivorsareoftenfacingverydangeroussituations
wheretheirlivesmaybeunderimminentthreat.Makingavoicecallcouldincrease
theirrisk.Theuniquenatureofsmsenablesvictimstobeincloseproximitytotheir
perpetrator(eveninthesameroom)andstillbeabletosendtextswithoutthatpersonknowing.HelpingDVvictimswasoneoftheincitingfactorsbehindtheFCCpursuing
agreementswiththemajormobilecarrierstoenabletextingto911.
ResearchShowsTextingMakesAskingforHelpEasier
Newdatademonstratesquantitativelyandqualitativelythatyoungergroupsprefer
usingtexttodiscussemotionalissues.Earlyadopterstriedtoconverttext
conversationstovoicecalls,however,thismethodwasquicklydismissedas
ineffective.Inalmostallcases,whenaskedtomovetoacall,thetexterwouldrefuse,or
worse,optout.Hotlinestaffrealizedthemeresuggestionwouldoftenresultinprematuretermination.
SimilarstudiesontextbyUniversityofMichiganandUCBerkeleysupportthetheory
thattextispreferredwhenindividualsarerequiredtotalkaboutemotionalissuesor
reflectontheirpersonalhealth.
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7/30/2019 Domestic Violence and Texting
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EducationalMessagesServicesInc.Healthinformationatyourfingertips
2013 Educational Message Services, Inc. 1225 Devon Lane Ventura CA 93001 www.preventionpaystext.com
PreventionPaysTextwasevaluatedduringa3-yearSAMHSAGLSGrant."SomeoneTo
Listen:Help-SeekingBehaviorThroughaText-BasedCrisisLineforYouth"Dr.William
Evans,researcheratUniversityofNevada,RenoandResearchAssistantsLauraDavidson
andLorieSicafuseusedamulti-methodevaluationtoassesstheefficacyanduserates
oftheyouthtexthotline,whichisfullyoperationaltodayandreceivingstatewidetexts
inNevadaaswellasnationaltextsfromyouthandyoungadultswhohavefoundtheirtextlinethroughtheInternet.
Today,thecollectionofhotlines/helplinesusingPreventionPaysTextforcrisissupport
haveloggedwelloveramilliontextencounterssincetheserviceofficiallylaunchedin
2010,astaggeringstatisticwhenconsideringthenatureoftheconversations.Theyare
contactingthehotlinesbecausetheyareincrisis,facingseriousissueslikebullying,self-
harm,eatingdisorders,abuse,domesticviolenceorthoughtsofsuicide.Theyareusing
thetexthotlinesasalifeline.Whileitmaybedifficultforsometoimaginesuicide
preventionishappeningin160charactersorless,thosewhousetheservice,the
hundredsofpeopletextingthesehotlineseveryday,couldn'timagineitanyotherway.
ForinformationaboutPreventionPaysText,visitwww.preventionpaystext.com
Ifyouareavictimorsurvivorofdomesticviolenceorknowsomeonewhoissuffering
calltheNationalDomesticViolenceHotlineat1800799SAFE(7233)orTTY
18007873224