domemsp004 - r03 - hse management system manual

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This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the Company  Recipients are responsible for eliminating all superseded documents in their possession andensure they are using the latest version  MANUAL Dome Trading & Contracting Co. Ltd. P.O BOX 16187, Sana’a, ROY HSE MANAGEMENT SYSTEM MANUAL Doc Number: DOMEMSP004  Discipline: HSE Total No of Pages 27 03 13/01/2012 Sabri John Sambula Abdul Aziz Issued for implementation 02 01/01/2009 Abdul Nasser John Sambula Munir Daair Issued for implementation 01 27/02/2008 Zayed Nagi John Sambula Munir Daair Issued for implementation 00 23/02/2006 Abdul Hakim Abdul Hakim Abdul Aziz Issued for implementation REV DATE ORIG BY CHKD BY APR BY PURPOSE FOR ISSUE

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Page 1: DOMEMSP004 - R03 - HSE Management System Manual

7/31/2019 DOMEMSP004 - R03 - HSE Management System Manual

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This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the Company  

Recipients are responsible for eliminating all superseded documents in their possession andensure they are using the latest version  

MANUAL 

Dome Trading &

Contracting Co. Ltd.

P.O BOX 16187,

Sana’a, ROY 

HSE MANAGEMENT SYSTEM MANUAL 

Doc Number: DOMEMSP004 Discipline: HSE 

Total No of Pages 27

03 13/01/2012 Sabri John Sambula Abdul Aziz Issued for implementation 02 01/01/2009 Abdul Nasser John Sambula Munir Daair Issued for implementation 

01 27/02/2008 Zayed Nagi John Sambula Munir Daair Issued for implementation 

00 23/02/2006 Abdul Hakim Abdul Hakim Abdul Aziz  Issued for implementation 

REV DATE ORIG BY CHKD BY APR BY PURPOSE FOR ISSUE

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DOC TitleHSE MANAGEMENTSYSTEM MANUAL 

Revision R03

Revision Date 13/01/2012 

Doc # DOMEMSP004  Discipline HSE

Type MANUAL Page Number Page 2 of 27

This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the Company  

Recipients are responsible for eliminating all superseded documents in their possession andensure they are using the latest version  

TABLE OF CONTENTS

No.  CONTENTS Page No.

 1.0 INTRODUCTION…………………………………………………………………… 3

2.0 HSE VISION………………………………………………………………………… 7

3.0 POLICIES — LEADERSHIP AND COMMITMENT ………………………….... 8

4.0 RESPECT OF LAWS AND REGULATIONS……………………………………. 10

5.0 MANAGEMENT PLANNING, OBJECTIVES AND TARGETS ………………. 10

6.0 STRUCTURE AND RESPONSIBILITIES …..…………………………………… 11

7.0 TRAINING AND COMPETENCY ………………….……………………………… 138.0 CONSULTATION, COMMUNICATION & REPORTING.……………………… 14

9.0 SUPPLIER AND THIRD PARTY CONTRACTOR MANAGEMENT………… 14

10 HAZARD AND RISK MANAGEMENT…………………………………………… 15

11.0 OPERATIONAL CONTROLS…………………………………………………….. 16

11.1 Fitness For Work …………………………………………………………….…… 16

11.2 Plant and Equipment …………………………………………………….……….. 17

11.3 Safety In Design and Engineering………………………………………..…..…  18

11.4 Personal Protective Equipment ………………………………………….…….. 19

11.5 Health, Hygiene and Rehabilitation Management ………………………..… 19

12.0 ENVIRONMENTAL EFFECTS AND MANAGEMENT……………………….….  20

13.0 MATERIALS MANAGEMENT…………………………………………………….. 21

14.0 MANAGEMENT OF CHANGE…………………………………………………….. 21

15.0 CRISIS AND EMERGENCY MANAGEMENT…………………………………... 22

16.0 DOCUMENTATION AND RECORDS MANAGEMENT……………………….. 22

17.0 INCIDENT / NON-CONFORMANCE AND INVESTIGATION………………….. 23

18.0 MEASURING AND MONITORING………………………………………………… 23

19.0 PERFORMANCE ASSESSMENT/INSPECTION AND AUDITING……………. 24

20.0 MANAGEMENT REVIEW…………………………………………………………..  25

21.0 REFERENCES………………………………………………………………………… 25

22.0 RECORD OF REVISION…………………………………………………………… 25

Appendix 1 List of procedures………………………………………………….. 26

Appendix 2 – Comparison with Standards…………………………………….. 27

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DOC TitleHSE MANAGEMENTSYSTEM MANUAL 

Revision R03

Revision Date 13/01/2012 

Doc # DOMEMSP004  Discipline HSE

Type MANUAL Page Number Page 3 of 27

This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the Company  

Recipients are responsible for eliminating all superseded documents in their possession andensure they are using the latest version  

1.0 INTRODUCTION

Management of safety within Dome is defined and documented within a larger framework ofDome’s overall Corporate Integrated Management System (IMS). 

The IMS is a comprehensive system covering all elements of Operational Management, includingHealth, Safety and Environmental aspects, integrated into a single company wide managementsystem

This integration of all management elements creates a seamless system in which themanagement of HSE is placed on equal balance with and incorporated into all other managementconsiderations such as Quality, Logistics, Procurement and Operations.

This ensures the management of HSE is an integral function of “conducting business in Dome and

not perceived as an affixture to Dome overall management systems. 

Dome Corporate Health, Safety and Environment Management System (HSE MS) guides thegovernance and authority of this manual, which addresses HSE activities specifically and whereappropriate, has an IMS interface with other Dome project management activities and documents.

1.1 Definitions

Any definitions listed in the below apply to this document only with no implied or intendedotherwise use.

There are three types of statements in specifications, the “shall”, “should” and “may”

statements. They are to be understood as follows:

Shall Is to be understood as mandatory. Deviating from a “shall” statement requires derogationapproved by the COMPANY.

Should Is to be understood as strongly recommended to comply with the requirements of thespecification. Alternatives shall provide a similar level of protection and this shall be documented.

May Is used where alternatives are equally acceptable, in some places “Will” is used

Refer to Attachment no 1 for other abbreviations and definition  

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DOC TitleHSE MANAGEMENTSYSTEM MANUAL 

Revision R03

Revision Date 13/01/2012 

Doc # DOMEMSP004  Discipline HSE

Type MANUAL Page Number Page 4 of 27

This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the Company  

Recipients are responsible for eliminating all superseded documents in their possession andensure they are using the latest version  

1.2 Scope and Application

The HSE Management System and Standard Operating Procedures apply to all HSE-relatedmatters arising out of all Activities and operations controlled by Dome and its related affiliates(together the Contractor) and the impact of those Activities and operations on Employees, ThirdParty Contractors, the environment and the communities in which the company operates. Allof Dome’s businesses are required to provide appropriate information and to take appropriateactions as required by the HSE Management System to ensure compliance with the criteriaestablished in this document.

The HSE Management System incorporates all HSE requirements in the company. Individualbusinesses will establish the necessary HSE Plans to comply with the HSE ManagementSystem and have the discretion to establish specific procedures where companywide HSEGuidelines and procedures do not cover issues specific to the Business.

Where the company does not have operational responsibility but has an equity stake orwhere significant Dome assets are involved, the HSE Management System will form the basisfor the appropriate level of due diligence to be applied.

We conduct ourselves and our business with due care and in accordance with relevantlaws and regulations. We have an overriding duty to ensure the health and safety of ourEmployees, and to minimize the health, safety and environmental impacts on our customersand the communities in which we operate.

The HSE Management System is premised on the beliefs that effective management ofHealth, Safety and Environment is based on a systematic approach to continual improvement

with appropriate Governance structures set in place and that each of us has clearly definedand unambiguous accountabilities that must be met to achieve that objective.

The Framework for the HSE Management System is based on the Continual Improvementmethodology of Commit-Plan-Do-Check and Review.

The elements of the continual improvement loop are executed through a set of standardswhich interpret, support and provide further details to the requirements of the HSE Policy.

Each element is addressed on two levels; the intent and the performance requirement

Intent: setting out the summarized requirements for each HSEMS element.

Performance requirement: specifying the key issues that must be in place to satisfy the basicRequirements or, in other words, to fully implement the particular HSEMS sub-element.

Typical supporting documents, procedures and guidelines: the types of procedures orother documentation typically expected to be found in an organization to support theimplementation of particular sub-element.Where no detail has been provided in this document this will be completed in future

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DOC TitleHSE MANAGEMENTSYSTEM MANUAL 

Revision R03

Revision Date 13/01/2012 

Doc # DOMEMSP004  Discipline HSE

Type MANUAL Page Number Page 5 of 27

This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the Company  

Recipients are responsible for eliminating all superseded documents in their possession andensure they are using the latest version  

1.3 HSE Management System - Documentation Hierarchy

Figure 1 – Document hierarchy

The HSE Management System includes; a Policy Statement, Manual, Standard OperatingProcedures, Management Plan, procedures, work instructions and applicable forms andtemplates.

1.4 Management Process & Key Elements 

The HSE Management System Framework is consistent with existing international models forhealth, safety and environmental management (e.g. ISO14001 and OHSAS 18001. The system isstructured around an ‘organize, plan, do, review & improve’ process to assure continualimprovement in performance. The system can be visualized as illustrated in Figure 2. It consistsof a number of eight main requirements which are relevant throughout the business lifecycle 

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DOC TitleHSE MANAGEMENTSYSTEM MANUAL 

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Recipients are responsible for eliminating all superseded documents in their possession andensure they are using the latest version  

Organization, Resources & Competence

Risk Evaluation & Management

Planning, Standards & Procedures

Implementation & Monitoring

Audit

Management Review

Leadership&

Commitment

Policy & Strategic Objectives

CorrectiveActions

Continuous Im rovement

Figure 2 - Dome HSEMS Structure

The HSE MS Main requirements are split further into 18 key elements which are aligned with

EMS14000 and OHSAS 18001 Standards include:

•  Policies — leadership and commitment •  Respect of laws and regulations 

•  Management planning, objectives and targets 

•  Structure and responsibilities 

•  Training and competency 

•  Consultation, communication & reporting 

•  Supplier and Third Party Contractor management • Hazard and risk management• Operational controls

• Environmental effects and management• Materials management

• Management of change• Crisis and emergency management

• Documentation and Record management

• Incident / non-conformance and investigation• Measuring and monitoring• Performance assessment/inspection and auditing• Management review

Each of the elements is described in detailed by showing the intention for inclusion of the Elementand the requirements to full fill.

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DOC TitleHSE MANAGEMENTSYSTEM MANUAL 

Revision R03

Revision Date 27/02/2011 

Doc # DOMEMSP18  Discipline HSE

Type MANUAL Page Number Page 7 of 27

This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the

Company Users are advised to ensure they are using the latest version  

2.0 HSE VISION

Our vision is to

Have a workplace that is free from: -

•  Accidents,

•  Harm to people and

•  Damage to the environment.

We shall be recognized as a leader by how we integrate Health, Safety and Environmentalconsiderations into our business decisions and activities.

2.1 HSE MISSION STATEMENT 

•  To develop a corporate culture in which HSE is equally important to all businessactivities:

•  To ensure that all our activities are carried out in a healthy, safe and environmentallyresponsible manner;

•  To educate and influence employees so that they embrace health, safety andenvironmental policies, practices and procedures as a life style;

•  To continually improve our HSE performance

2.2 CORE HSE VALUES AND BELIEFS

•  Our goal is continuous improvement

•  Risk management (hazard controls, behaviors) and pollution prevention are the focus

•  All occupational injuries/illnesses and environmental incidents can be prevented

•  Line management is responsible and accountable for HSE

•  Employees are involved in the HSE programs and activities at all levels of the

organization

•  Working safely and with regards for the environment are conditions of employment

•  HSE management and efficient production are equal  

We will achieve our vision, missions and Core values by:

• Conducting business in a manner that protects public and occupational health, the

environment and employee safety.• Striving to eliminate all accidents and environmental incidents.

• Making health, safety and environmental considerations a priority in planning for new

products, facilities and processes.

• Complying with all environmental, health and safety laws and regulations.

• Reducing emissions and waste and using energy and natural resources efficiently

and intelligently.

• Working with our suppliers, customers, Third Party Contractors and partners to

promote responsible management of products and processes.

• Encouraging constructive communication with our suppliers, customers, neighbors’

and shareholders on managing health, safety and environmental issues.

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DOC TitleHSE MANAGEMENTSYSTEM MANUAL 

Revision R03

Revision Date 13/01/2012 

Doc # DOMEMSP004  Discipline HSE

Type MANUAL Page Number Page 8 of 27

This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the

Company Users are advised to ensure they are using the latest version  

3.0 POLICIES — LEADERSHIP AND COMMITMENT

3.1 QHSE Leadership Charter

IntentDome QHSE Leadership Charter exists so as to provide visible evidence of managementcommitment to ensuring the wellbeing of all its employees. It will act to motivate, encourageand recognize our people in their efforts to create a strong safety culture in the organizationat each workplace. As custodians of the Vision for QHSE of the organization they actindividually and collectively to promote a safe working culture within the organization.

The charter is intended to support the continuous improvement of healthy and safeworkplaces. It is founded on the principle that the effective management of Quality, health,safety and wellness is essential to the operation of a successful business. Participation inthis charter is a visible commitment from Company leaders to actively participate within alearning community that provides and receives best practices for the enhancement

of employee physical, social and mental well being. The benefits will be realized as thislearning is integrated and applied into organizational business strategies, systems, andprocesses.

Performance RequirementsEffective leadership creates purpose and direction throughout the Company; leaders at all

levels are required to assist in defining organizational leadership, to achieve this they must:

• Establish a clear vision for the organization;

• Set clear goals and targets to drive and measure the progress in meeting the vision;

• Develop the necessary strategies and plans to meet those targets;• Consider all stakeholders - customers, employees, suppliers, the communities affected

by these activities, and the environment itself - and the impact the company’s activitieshave on these stakeholders;

• Provide personnel with the tools and resources necessary to achieve the targetedresults, and then hold them accountable;

•  Recognize the contributions to company-wide success from people within theorganization.

Reference documents - QHSE charter 

3.2 HSE Policy

The health and safety of DOME employees, contractors, clients, suppliers and theenvironment in which we operate from, is of paramount importance. Dome recognizes the

importance of meeting society's needs for health, safety and protection of the environment. Itis our intention to proactively work with employees, clients, the public, governments andothers to use natural resources in an environmentally sound manner while protecting thehealth and safety of employees and the public.

Reference documents – HSE Policy 

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DOC TitleHSE MANAGEMENTSYSTEM MANUAL 

Revision R03

Revision Date 13/01/2012 

Doc # DOMEMSP004  Discipline HSE

Type MANUAL Page Number Page 9 of 27

This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the

Company Users are advised to ensure they are using the latest version  

3.3 Primary HSE Objectives

Dome shall pursue the following objectives in close cooperation with its clients, contractors,suppliers and regulatory Authorities.

Health Dome seeks to conduct its activities in such a way so as to prevent harm to and promote thehealth of its employees and other stakeholders.

Safety Dome strives to maintain a safe workplace; we shall plan our work and perform it safely. Wetake responsibility for the safety of ourselves, co-workers, contractors and guests.

Environment Dome shall make every effort to protect the environment by preventing or minimizing theenvironmental impact of its activities and products through appropriate design, operations

and distribution, use and disposal practices.

3.4 Duty of Care Philosophy

The Duties of Care are basic rights contained in the provisions of Common Law. Under the

requirements of Duty of Care, the employer must provide a safe and healthy place in which to

work and the employee are required by law to co-operate and uphold the rules and

procedures provided by the employer for his/her health and safety. Every person in the

company must ensure that they carry out their work in a manner which will not expose

themselves or others to hazards or risks. Safety and health at work is everyone’s

responsibility.

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DOC TitleHSE MANAGEMENTSYSTEM MANUAL 

Revision R03

Revision Date 13/01/2012 

Doc # DOMEMSP004  Discipline HSE

Type MANUAL Page Number Page 10 of 27

This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the

Company Users are advised to ensure they are using the latest version  

4 RESPECT OF LAWS AND REGULATIONS

IntentTo ensure Dome operations comply with their obligations including all country Regulatoryand Legislative requirements.

Performance RequirementsDome Management will identify all of the applicable legislative and regulatory requirementsand will implement processes to assess compliance with the applicable requirements.

Management will maintain an on-going review of legal obligations and make any appropriatechanges to its processes to ensure continued compliance and those individuals withstatutory responsibilities:

• Understand the nature and scope of their responsibilities;•  Are provided with adequate resources and have the necessary training.

Dome will ensure that all identified corrective actions or opportunities for improvement

are incorporated into the IMS.

All Site specific rules and regulation shall be complied with.

5 MANAGEMENT PLANNING, OBJECTIVES AND TARGETS

IntentTo ensure a planned, systematic risk based approach to the management of HSE is in placeas an integral part of business planning, with HSE goals and targets established and

measured. A philosophy of continuous improvement is applied to HSE.

Performance Requirements1. Business planning activities at all levels of Dome include HSE considerations.2. On an annual basis Dome sets company-wide HSE goals and targets which include

leading and lagging indicators that are measurable, documented, communicated andreviewed.

3. Business Units set annual targets consistent with Dome company-wide targets andtake into account significant risks, legal and other compliance requirements and theinterests of relevant stakeholders.

4. Managers, team and individual KPIs are set consistent with company and BusinessUnit targets. These KPIs are taken into account in the formulation of variable reward

schemes and individual performance evaluation.5. HSE Plans and programmes are established which include clearly designated

responsibilities, time-frames, resources and actions to achieve goals and targets.6. Systems are established to monitor the implementation of these objectives and

targets including the tracking of KPIs. 

Reference documents 

- HSE Management Plan 

- HSE Objectives 

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DOC TitleHSE MANAGEMENTSYSTEM MANUAL 

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Revision Date 13/01/2012 

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Type MANUAL Page Number Page 11 of 27

This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the

Company Users are advised to ensure they are using the latest version  

6 STRUCTURE AND RESPONSIBILITIES

IntentFor directors, managers, supervisors and Employees and Contractors at all levels, theiraccountabilities, roles, responsibilities and authority relating to HSE are clearly defined,documented, communicated and understood throughout Origin.

Performance Requirements

• Roles, responsibilities, authorities and accountabilities arising from the HSE Policy andStandards are known, exercised and adhered to.

• The GM of Dome is ultimately responsible for the HSE performance of the business,including the effective implementation of the HSE Policy and supporting HSE Standards.

• Managers provide sufficient resources to support effective HSE management, theimplementation and maintenance of the HSE Management System and the provision ofcompetent HSE advice.

• At every level of the organisation, line managers are responsible for HSE.• Personnel with appointed or elected HSE responsibilities provide Employees and

Contractors with HSE advice, assistance and expertise relevant to their position asrequired.

• All Personnel are responsible for the HSE implications of their own actions and have aduty to carry out their work in a manner which does not present a risk to themselves,others and/or the environment.

• Systems are in place to clearly communicate to Personnel that they have both the rightand the responsibility to stop work or refuse to work in situations that may cause HSEharm, and to immediately bring these situations to the attention of those at immediaterisk and to company management.

6.1 Responsibilities and Duties

The success of the Dome Trading & Contracting Co. Ltd (Dome) Health and Safety Program

is dependent upon each employee’s co-operation, understanding and participation.

Management has a responsibility to establish a policy and adopt procedures to maximize the

health and safety of all employees.

All personnel have the responsibility to implement these policies and procedures and to

enforce them throughout each work place. Each employee also has an obligation to comply

with all statutory requirements, company rules and procedures.

These rules and procedures have been introduced to protect the health and safety of

employees, the environment and the company’s assets..Notwithstanding industry and award agreements, including the delegations imposed by

them, all employees and sub contractors working for Dome or on Dome locations are

required to accept the following responsibilities as a general condition of employment with

the company:

• Perform all work and associated functions in the safest possible manner;• Comply will all company Rules, Procedures and Safe Systems of Work;• Obey all lawful written and verbal instructions issued by the company through its

managers, supervisors, foremen or appointed persons;• Use, as directed, all safety equipment and personal protective equipment supplied by

the company;

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• Check that all tools and equipment are in a safe condition for use;• Promptly report any hazard, malfunction or defect in plant and equipment to the

Supervisor / Foreman or appointed person;•

Promptly report all accidents and incidents (including property damage)• Promptly report all personal injuries and seek the appropriate first aid and medical

treatment;

•  Be familiar with emergency and evacuation responsibilities, equipment andprocedures;

• Behave in an orderly manner in the work place and refrain from any horse play;•  Establish and maintain the highest possible standards of housekeeping and

cleanliness at individual work places; 

It is Dome’s policy that no employee or contractor is required to perform any task that isconsidered unsafe.

6.2 Key Responsibilities

Dome is responsible for ensuring contractors comply with all safety and health management

requirements set out in the relevant site HSE Plans and/or Bridging HSE Documents

supported by the Dome’s IMS.

6.3 Joint Responsibilities

The Dome Site Supervisor and Third Party Contractor Manager will jointly:

• Provide leadership, resources and commitment;

• Promote safety and health awareness and motivation;•  Ensure risks are managed.

6.4 Emergency Response Responsibilities

In the event of an emergency on a Dome site, the overall responsibility for emergencyresponse will be in accordance with the agreed Emergency Response Plan which issupported by the IMS.

A clearly defined organizational reporting sequence is detailed in the Dome EmergencyResponse Plan.

Reference documents 

- Organization chart 

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DOC TitleHSE MANAGEMENTSYSTEM MANUAL 

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Revision Date 13/01/2012 

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Type MANUAL Page Number Page 13 of 27

This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the

Company Users are advised to ensure they are using the latest version  

7. TRAINING AND COMPETENCY

IntentEmployees’ fitness for work, competence and appropriate behaviors are critical for the safecontrol of operations and general company success. Employees are carefully selected,trained and supported. Fitness for work, competence and behaviors areregularly assessed and monitored. Contractors are to provide competent workers andregularly assess and monitor their fitness for work, competence and behaviors.

Performance Requirements

• Recruitment, selection and placement processes ensure that personnel arecompetent, and physically and mentally fit for their assigned tasks.

• Where appropriate, Employees undergo assessment to ensure their f itness for work.Third Party Contractors assess the fitness for work of their own Employees.

• The company and its Third Party Contractors have systems in place to provide

inductions for Employees, Third Party Contractors and visitors new to the Site orActivity. Inductions will cover relevant HSE risks, hazards, controls, behaviors,company objectives, policy, systems and procedures. Compliance with HSErequirements covered by the induction will constitute a condition of entering orremaining on company property.

• Personnel have the required skills and training to competently perform their tasks in ahealthy, safe and environmentally sound manner. The company and its Third PartyContractors have systems in place to ensure competency assessments and trainingrecords are maintained and ongoing, periodic refresher training is provided.

• Each safety critical role or task is assessed for necessary competencies and skills,utilizing formal competency based assessment.

• The company and its Third Party Contractors shall train and assess their respective

workers in the control and elimination of at-risk behaviors, including theconsequences of departure from specified company procedures.

• Systems that reinforce positive HSE behaviors are in place and draw attention to “at-risk” behaviors.

• HSE responsibilities are documented in position descriptions..

7.1 Competency Assessment

Competency is identified as comprising the appropriate combination of skills, knowledge andabilities to apply them as individuals and as a team across the organization.

Dome will identify and document the necessary capabilities and qualifications for each Domeoccupation in Job Descriptions.

The recruiting processes will include a pre-employment medical that references thecapabilities for the position. Management will develop and maintain an Induction processwhich will include:

• General Company Inductions;•  Area or Occupation Specific Induction (where applicable). 

Records will be maintained for all of the above requirements

Reference documents 

- Procedure for Recruitment and Training 

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DOC TitleHSE MANAGEMENTSYSTEM MANUAL 

Revision R03

Revision Date 13/01/2012 

Doc # DOMEMSP004  Discipline HSE

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This document is the property of Dome. It must not be stored, reproduced or disclosed to others without written authorization from the

Company Users are advised to ensure they are using the latest version  

8. CONSULTATION, COMMUNICATION & REPORTING 

IntentTo ensure all employees are fully aware of the procedures utilized to ensure they are fullyinvolved and consulted in all aspects of operations and the formal and informal mechanismsfor communication.

Performance RequirementsDome requires, and encourages all employees and contractors to participate in the safetyand health program at all levels. Where appropriate, daily pre-shift handover meetings aremandatory, and any other safety and health meetings which all personnel are asked toattend are also mandatory.

At these meetings, employee’s views will be actively sought.

Personnel involvement and motivation is achieved by involving personnel in all processessuch as, but not limited to the following;

• Inductions, Pre tour meetings and JSA’s• Hazard Observation programs;

• Regular safety and health meetings• Inspections and audits;

• Emergency response drills and exercises;•  Incident reporting and investigation.

All Dome employees and contractors will be required to attend an induction prior to

commencing work on any Dome site.

At that induction all personnel will be informed of Dome policies that all employees and

contractors must be actively committed to and participate in the communication process as

described in this HSE MS.

Reference documents 

- Consultation and HSE Committees 

- Functional and Management responsibility 

9. SUPPLIER AND THIRD PARTY CONTRACTOR MANAGEMENT 

IntentTo ensure the safety and health of Third Party Contractors (TPCs) and visitors is managedeffectively and that any TPCs selected to perform work for Dome has the capability tocomplete the work in a safe manner and the performance of TPCs is actively monitored andmanaged for the duration of the contract.

Performance RequirementsDome will ensure a TPC review and selection process is implemented and applies to all TPCsub contractor organizations that are required to conduct works on or for Dome.

Dome requires TPCs to comply with Dome Policies and procedures appropriate for the levelof work to be undertaken and Dome will monitor the performance of each TPC against their

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specific company requirements and onsite HSE performance..

An onsite register of TPCs and visitors will be maintained to assist with the

management of TPC and/or visitor safety, as a minimum this will include an inductionappropriate for the site at which the TPC or visitor attending.

9.1 Third Party Contractors Competency

TPCs are generally selected and trained by their individual companies. However, it remainsthe responsibility of Dome Project Manager to ensure TPC personnel working on a Domesite have the appropriate certificates, accreditation, qualifications and experience, and toprovide site specific information and training (e.g. permit to work system, JSA process,incident/hazard reporting).

9.2 Third Party Contractor Equipment

All TPCs are required to demonstrate to Dome that their equipment controls,certification, inspection, maintenance and operator competency all meet the applicable

industry standards.

The TPC is required to provide a current register of all equipment brought onto Dome

sites, which is to include certification, inspection and maintenance schedules and to

demonstrate that the equipment is ‘fit for purpose’

Reference documents 

- Procedure for management of Third Party contractors 

10 HAZARD AND RISK MANAGEMENT

IntentTo ensure that hazards are systematically identified, the associated risks are assessed usinga consistent process, appropriate controls are determined (using the Hierarchy of Controls),implemented and monitored for effectiveness and hazards are systematically tracked tocloseout.

Performance RequirementsDome management will ensure personnel working on Dome sites are able to identifyhazards and determine the level of risk associated with the hazard. Each Dome site will

maintain a location specific Hazard Register to record “High” risk hazards supported by ahazard identification process and reporting system. All identified hazards will be assessed asper

Risk Reduction will demonstrate active application of the “Hierarchy of Controls”.

1. Elimination;2. Substitution;3. Engineering;4. Administrative;5. PPE.

Reference documents - Procedure for Risk assessment 

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11. OPERATIONAL CONTROLS 

IntentTo ensure appropriate operational controls and HSE Procedures are developed,implemented and complied with.

Performance RequirementsDome will develop and maintain a set of HSE and operating procedures that apply

across the Company, which will be communicated during the General Induction

process.

Each person is required to be familiar with SOPs relevant to their work areas and

activities.

All SOPs shall be reviewed by line management whenever a significant change occurs

to the task to be performed or at least annually.

Refer to Appendix 1 for the list of procedures

11.1 Fitness For Work

IntentTo ensure that when any employee or third party sub contractor presents themselves

at Dome workplace, they are in a fit state to be able to undertake their work safely.

This includes being free from any adverse affects due to medical and physical

conditions, drug or alcohol use, fatigue or stress.

Performance RequirementsDome will maintain a “Fitness for Work” (FFW) system which includes requirements relatingto:Individual’s responsibilities for FFW;

• All levels of Management responsibilities for FFW;• Induction of employees in relation to Dome FFW Procedures;

• Processes for the management of breaches of this FFW Policy;• Responsible use of alcohol at non Dome facilities and/or Company sponsored

functions;

•  Management of fatigue and Shift Rosters.

All sites will ensure that all employees and visitors are ‘Fit for Work’ prior to commencingwork on any Dome sites and not influenced by alcohol and/or drugs when they are at work.

Dome has and enforces a zero tolerance of alcohol and drugs at the workplace, disciplinary

measures will be implemented for breach of this FFW Procedure.

Reference documents 

- Fitness for Work, Drugs and Alcohol Procedure 

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11.2 Plant and Equipment

IntentTo ensure that plant and equipment are designed, purchased, operated and maintained soas to reduce the risk of loss (injury, equipment damage, process loss) to an acceptable level.

Performance RequirementsDome will define the specifications when purchasing all plant and equipment to ensure that itis ‘fit for purpose’ and to minimize the level of risk associated to the use of the equipment.Additionally Dome will ensure:

• Supplied plant and equipment meets its specification prior to acceptance;• Plant and equipment are operated according to specifications and manufacturers

operating instructions;• Any modifications to plant and equipment are controlled and approved prior to

commissioning.

Reference documents 

- Procedure for Maintenance of Plant and Equipment 

11.3 Safety in Design and Engineering 

IntentAssessment and management of HSE risks is an integral part of project design, constructionand commissioning to enable sound HSE performance throughout the construction andoperational life of the facility.

Performance Requirements• The planning, design and selection of new Sites, plant, equipment and processes takes

into account known and projected HSE aspects and considers provisions formaintenance, modification, decommissioning, disposal and closure.

• Project HSE plans and procedures establishing technical integrity, HSE specificationsand Quality Assurance requirements are established, documented and well understood.

• Technical standards for design, construction and commissioning (including anymodifications) are compliant with legislation, relevant industry codes and standards.Sound engineering practices and risk management principles (e.g. quantified riskassessments, HAZOPS and HSE reviews) are utilized.

• Facilities are designed and constructed using technology which balances HSE and

commercial risks with financial benefits. A process is established to evaluate anddemonstrate that technical risks, biodiversity, social and environmental impacts as well

• as the minimization of emissions and discharges are considered.

• Design reviews for constructability, operability and maintainability for maintenance ofplant, equipment and systems ensure HSE risks and related considerations areeffectively identified, addressed and documented.

• A Commissioning Plan is documented and approved so that it incorporates HSE riskmanagement and defines responsibilities and competencies. The plan ensures that thefacility, plant and equipment conform to required standards for operability.

• Operational, maintenance and HSE expertise are integrated early in the project/designstage. Experience from previous projects and current operations is applied.

• Pre and post-start up reviews are conducted and documented to confirm that:

construction is in accordance with specifications;

operations integrity measures are in place;

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emergency, operational and maintenance procedures are in place and are adequate; risk management recommendations have been addressed and required actions

taken; training of personnel has been accomplished and documented;

regulatory and license and/or other permit requirements are met

.

11.4 Personal Protective Equipment 

IntentTo ensure all personnel are:

• Provided with appropriate PPE;

• Shown how to use PPE and maintain correctly, and•  Able to identify designated work areas where the PPE must be worn.

Performance Requirements

Dome requires all employees, contractors and visitors to wear appropriate PPE indesignated areas, examples of PPE to be worn on ADE sites as a minimum are:

• Hard hat;• Eye protection;

• Hearing protection;• Dust masks;

• Gloves;• Work clothes;

• Steel toe capped safety boots.

All equipment shall comply with the necessary legislative requirement and the

manufacturer’s recommendations for use. This Standard applies to all personnelworking at all Dome work sites, at all times.

Reference documents 

- Guideline for PPE selection and use 

11.5 Health and Rehabilitation Management 

Intent

To ensure that all health, occupational hygiene hazards and welfare issues are identified,assessed and effectively controlled.

To ensure that employees who are injured or become ill as a consequence of their work withDome are provided with medical treatment, care and support for their effective rehabilitationand early return to work

Dome provides workplace facilities which are fit for purpose and offer adequate occupationalhygiene and security Dome encourages a healthy lifestyle for its Employees, and providesappropriate medical treatment, and assistance for return to work in the event of employeessustaining work related injuries.

Performance Requirements 

• First aid facilities, ready access to adequate medical services and relevant health

monitoring programmes shall be provided to all Employees at all work locations.

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• Appropriate initiatives are in place to promote and encourage a healthy lifestyle. Thesemay include health promotion and Employee assistance programmes. Preventative andcorrective measures are taken to control alcohol and drug abuse and to manage therisks of fatigue and communicable diseases.

• Systems are in place for the rehabilitation of Employees following work-related injury orillness or other adverse health effects. Employees suffering non work-related injuries orillness are assisted in their return to work, as appropriate.

• Where appropriate and available, alternative duties are offered to Employees who areunfit for their normal duties. Employees who are unfit for any duties are assessed atregular intervals to determine their continued unsuitability. Alternative duties or return tonormal duties are encouraged as soon as it is medically possible.

• Timely medical services are made available to all Employees who have sustained awork-related injury, illness or other adverse health effects; and arrangements areestablished and maintained for the injury management and rehabilitation of Employeesfollowing a work- related injury, illness or other adverse health effects.

•  Implement appropriate controls for the identified hazards, based upon the Hierarchy ofControls;

•  Develop and maintain systems to effectively monitor exposure and to evaluate theeffectiveness of existing controls;

•  Maintain health surveillance systems to comply, as a minimum, with Legislativerequirements.

Appropriate injury and illness management systems will be maintained to ensure effectiverehabilitation and early return to work strategies which will include the development ofAlternative Duties based on the capability of the injured employee Where required, a “returnto work plan” will be developed and implemented for injured or ill employees, this plan willinclude as a minimum:

• Active involvement of the employee;

• Suitable medical support;•  Return to work strategy.

Dome will maintain systems to ensure any workers compensation entitlements are

determined and managed in an accurate and timely manner.

Reference documents 

- Workplace Health and rehabilitation procedure 

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12. ENVIRONMENT EFFECT AND MANAGEMENT

IntentTo ensure that; Potential adverse environmental effects resulting from the company’soperations and activities are identified, assessed and, as far as reasonably practicable,eliminated or minimized Responsible waste management process is implemented on allDome operated work sites and that waste is segregated in such a manner as to guaranteemaximum utilization of recyclable material.

Performance Requirements

• Potential and actual environmental effects of any of the company’s Activities, operations,or proposed new developments are monitored and assessed. Specialist advice is utilizedwhere appropriate.

• Environmental aspects are addressed and controlled consistent with policy, regulatoryrequirements and business plans. This includes the storage of chemicals and wastes,

and the tracking of emissions, discharges and wastes.• Each Dome Operational Site establishes and maintains an Environmental Effects

Register, based on the outcome of the environmental effects assessment, and takesappropriate steps to minimize the adverse effect of the operations or Activities on theenvironment.

• Environmental effects to be addressed cover the lifecycle of the project and/oroperations or other Activities and include, but are not limited to, the following: spills toland or water, accidental discharges to the environment, emissions to air, odours,greenhouse gas emissions, ozone depleting substances, fire, noise, ecosystemdisturbance, soil conservation, contaminated land and its remediation and heritageimpacts.

• The Environment Effects Register is formally reviewed on a regular basis, and where

required, appropriate actions are taken and monitored.• Where statutory requirements apply, the assessment of environmental effects or

environmental impact assessment is compliant with the appropriate Acts andRegulations and/or By laws and/or undertaken to the level required by the authorities.

• Dome will ensure waste management plans are developed for each operation and thatthese maximize the opportunity for recycling and reuse of waste where practical. Inaddition we shall follow the company (client) procedure where applicable.

• Systems are in place to identify, quantify and monitor all wastes generated. Records arekept to ensure that all wastes can be tracked from source to disposal, and wastereceiving facilities are audited to ensure conformance to appropriate waste standards.

Reference documents 

- Environmental Management Plan 

- Procedure for Waste management 

- Procedure for Environmental Aspects and Impact Assessment 

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13. MATERIALS MANAGEMENT

IntentTo ensure the purchase, storage, handling, transfer, use and disposal of materials areeffectively managed.

Performance RequirementsDome will identify, assess and classify all materials as either:

• Hazardous Substances; or

• Non-hazardous Substances.

A materials management system will be established and maintained to ensure:• An assessment of the risk associated with the materials;• Compliance with specific legislative requirements;•  Appropriate management of risks associated with the materials including; storage,

handling, PPE and disposal of any waste product.

Dome will ensure that Materials Safety Data Sheets (MSDS) or similar guidelines are

provided by suppliers and made readily available to employees and contractors on

Dome work sites.

Contractors are required to comply with the requirements of this Standard including

obtaining prior approval from Dome before bringing any Hazardous Materials onto

sites.

Reference documents 

- Procedure for Material Control and Warehousing 

14. MANAGEMENT OF CHANGE

IntentTo ensure all Changes and/or modifications to equipment, engineering changes (e.g. to plantand facilities), procedures and organizational structures are assessed and managed in amanner that ensures the change does not have an adverse effect on the safety and health ofpersonnel or the environment.

Performance RequirementsChanges and/or modifications to equipment, engineering changes (e.g. to plant andfacilities), procedures and organizational structures can all impact on the safety and health ofpersonnel and the environment they are working in.

Failure to manage change can result in the inadequate identification of hazards andassessment and control of risk. It is therefore essential that this process is managedcarefully and systematically.

Any change that may impact on the safety and health of Dome employees or TPCs mustundergo a formal process to allow the implications of the change to be adequately identifiedand assessment, including flow on effects.

The Dome Site Manager is responsible for ensuring all affected employees and TPCs are

informed of and appropriately trained in any changes, this must be formally documentedReference documents - Procedure for Management of Change 

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15. CRISIS AND EMERGENCY MANAGEMENT 

IntentTo ensure that all Dome operations are supported by detailed Emergency Response andCrisis Management plans that are designed to address all of the foreseeable emergencyscenarios and offer management and field personnel guidance on the effectivenessmitigation of the identified emergency situations.

Performance RequirementsThe Dome ERP is to be used in conjunction with the particular TPC or Site EmergencyResponse Procedures as delineated in any issued Bridging Document. All personnel withemergency roles and responsibilities are required to ensure they become familiar with therequirements and procedures contained in the relevant ERP and to their specific role. TheERP does not take into account all circumstances that may arise in an emergency and assuch training and practice drills are an important part of Dome Emergency Management

process.

Reference documents 

- Emergency Response Plan 

15.1 Frequency of DrillsEmergency drills and exercises shall be conducted regularly to ensure all personnel arefamiliar with the relevant procedures.

Personnel regularly assigned to Dome sites must attend at least one drill or emergencyexercise during their regular tour of duty.

Drill participation is recorded on the Monthly statistics and submitted to client

Specific site Emergency procedure shall be developed

16 DOCUMENTATION AND RECORDS MANAGEMENT 

IntentTo manage all associated HSE records and documents in such a manner that thisinformation is available to employees and external agencies, if and when it is required.

Performance Requirements 

Dome will maintain formal document control systems for the distribution, storage anddisposal of paper and electronic records and will:

• Maintain an IMS Document Register to identify and track those records required tobe kept to meet Dome requirements;

• Determine and record the period of time for which all documents, information andrecords are to be kept;

• Develop and maintain a system to ensure that only current versions of documentsare utilised;

•  Ensure documents are in a format that ensures they are legible and functional forthose who are required to use them. 

Reference documents - Procedure for Document control and Record Control 

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17. INCIDENT / NON-CONFORMANCE AND INVESTIGATION 

IntentTo ensure that all hazard, incidents/non conformance are reported and analyzed and thatappropriate corrective action is implemented to control the risk.

Performance Requirements Dome will meet the requirements set out in the Dome Incident/Accident InvestigationProcedure and non conformance procedure to ensure that all incidents are:

• Reported in a timely and accurate manner;

• Effectively investigated and analysed to a level relevant to the potential severity inorder to determine:

• basic causes,

• contributing factors,•  corrective action.

Dome will promote a culture and implement systems that minimize the number of nearmisses and/or incidents that are not reported and will ensure that reporting, classificationand analysis is based on the potential incident severity and actual outcome.

Reference documents 

- Procedure for incident reporting and investigation 

18. MEASURING AND MONITORING

Intent HSE risks to Personnel associated with the working environment are eliminated or reducedas far as reasonably practicable.

Performance RequirementsSystems are in place for the identification of hazards and exposures associated with theworking environment, including but not limited to the following:

• outdoor work;• access and egress;• air quality;• lighting;

• noise;• vibration;• ergonomics;• hot and cold conditions; and• any other potentially adverse work condition.

Where exposures and hazards are identified, appropriate corrective and preventative action

is taken and effective control of those hazards and exposures is provided.

Procedures are established and maintained for the control of the working environment.

Procedures are put in place to achieve appropriate security and well being of Employees on

Sites and during work related travel or Activities.

Environmental, health and hygiene aspects of the operations are monitored by surveillance

programmes covering good housekeeping nand key exposures (such as chemical,environmental and biological) to personnel and host communities.

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Plans and procedures are in place for the control of working hours and the prevention of

workplace violence, victimization and harassment.

19. PERFORMANCE ASSESSMENT/INSPECTION AND AUDITING 

IntentHSE performance and systems are monitored and assessed through periodic reports andaudits to identify trends, measure progress, assess conformance and drive continualimprovement

Performance RequirementsDome shall conduct a systematic sequence of periodic self-audits of the IMS in general and

the HSE MS and its implementation specifically.

Audits provide a systematic method of collecting information on the efficiency, effectiveness,

and reliability of the IMS and provide the means for continuous improvement.

Samples of the management system are selected for assessment during each audit and the

areas audited are tracked so the management system can be fully assessed periodically.

These audits and reviews shall be performed by knowledgeable and competent persons

selected for impartiality in the assessment. In addition, an audit may be triggered by a

request from the head office or as a result of an incident that has been linked to a system’s

noncompliance.

Nonconformance items from the audit shall be prepared and documented, the correctiveactions agreed upon, and a plan for the mitigation of the nonconformance determined.

The results of the audits shall be consolidated and reported to management for satisfactory

resolution of any issues or improvement opportunities.

Dome head office shall place all of the non-conformances in the head office AIR for tracking

and closeout.

The closeout of all nonconformities shall be assessed as part of the process for the next

audit. Any lessons learned shall be communicated to all Dome personnel and TPCs, if

required.Dome will ensure a system is in place to inspect all plant and equipment to determine theappropriate:

• Type of inspection (e.g. Pre-start Inspection);• Frequency (e.g. Daily, Weekly, Monthly);• Content of Inspection (What to inspect);• Criteria (Acceptable Policy for each aspect to be inspected);•  Responsible person for conducting inspections and maintaining records 

An inspection system will be maintained based upon:

• A formal inspection schedule;

• Checklists that document the Policy or Protocol to be achieved.

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Dome will ensure appropriate maintenance practices are carried out to rectify

problems identified by checklists.

Reference documents 

- Procedure for conducting Audits and Inspection 

20. MANAGEMENT REVEVIEW

IntentThe management review process is designed to ensure that all Dome operations

function in an effective, efficient manner in accordance with the Dome IMS and the

relevant legislation.

Performance RequirementsHSE performance is reviewed by the Executive Management Team and the Board.

The effectiveness of the assessment process and the degree of suitability andimplementation of the procedures is reviewed periodically and findings are used to setcompany HSE KPIs to drive continual improvement.

These Standards are reviewed at least every two years and revised as required.

The review of the HSE Standards considers audit results, corrective and preventativeactions, legislative compliance, prevalence of incidents and other HSE performance recordsand reports. Business Units’ personnel input to these reviews.

Reference documents 

- Management review procedure 

21. REFERENCES•  ISO 14001 - Environmental management systems – Requirements with guidance for use•  OHSAS 18001 - Occupational health and safety management systems – Requirements 

•  ILO-OSH guidelines (section 3) 

22 RECORD OF REVISIONThis is the second issue of this procedure; below are the amendments to the original versionof this procedure

AmendmentNumber

AmendmentDate

Sections Amended Signature

Rev 03 13/01/2012 •  Entire HSE MS Manual reviewed 

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APPENDIX 1 – List of documents

DocumentNumber Title DocumentLevel

1. DOMEMSP003 HSE Policy English Version I

2. DOMEMSP015 QHSE Charter I

3. DOMEMSP017 Environmental Objectives I

4. DOMESOP017 HSE Award Program II

5. DOMESOP101 Procedure for Management of Change II

6. DOMESOP501 Construction Site Orientation Program III

7. DOMESOP502 Procedure for Risk Assessment  III

8. DOMESOP503 HSE Inspection Procedure III

9. DOMESOP504 Procedure for Accident and Incident Reporting and Investigation III

10. DOMESOP505 Guideline for PPE Selection III

11. DOMESOP507 Procedure for Waste Management III

12. DOMESOP508 Chemical Handling Procedure III

13. DOMESOP509 Site Security Plan III

14. DOMESOP510 Medical Waste Handling and Disposal Guideline III

15. DOMESOP511 Transportation Procedure III

16. DOMESOP512 Safe NDT Work Procedures III

17. DOMESOP513 Radio Active Source Emergency Procedure III

18. DOMESOP514 Procedure For Record Keeping of Occupational Injuries and Illnesses III

19. DOMESOP515 Guideline for Handling compressed gas cylinders III20. DOMESOP516 Procedure for Fall Prevention & Protection III

21. DOMESOP517 Procedure for Scaffolding Erection and Dismantling III

22. DOMESOP518 Procedure for Inspection, Testing and Cleaning of Vessels III

23. DOMESOP519 Electrical Safety Rules III

24. DOMESOP520 Procedure for Excavation III

25. DOMESOP521 HSE Rules and Site Regulations III

26. DOMESOP522 Project Training Plan III

27. DOMESOP523 Procedure for Work Permit III

28. DOMESOP524 Procedure for Fleet Management System III

29. DOMESOP525 Procedure for Hand & Power Tools III30. DOMESOP526 Procedure for Maintenance of Equipment and Motor Vehicles III

31. DOMESOP527 Procedure for Environmental Aspects and Impact Assessment III

32. DOMESOP528 Procedure for Management of Subcontractors III

33. DOMESOP529 Procedure for Confined Space Entry III

34. DOMESOP530 Fitness for work, Drugs and Alcohol III 

35. DOMESOP531 Consultation and HSE committees III 

36. DOMESOP532 Work Place rehabilitation III 

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APPENDIX 2 COMPARISON WITH STANDARDS

DOME HSEMS (This Document) Relevant Element/Clause

Section Title ISO 14001(Clauses)

OH1SAS 1800(Clause)

1.0 INTRODUCTION - -

2.0 HSE VISION - -

3.0 POLICIES — LEADERSHIP AND COMMITMENT 4.2, 4.6 4.2, 4.6

4.0 RESPECT OF LAWS AND REGULATIONS 4.3.2 4.3.25.0 MANAGEMENT PLANNING, OBJECTIVES AND

TARGETS4.2, 4.3.24.3.3, 4.3.4

4.2, 4.3.24.3.3, 4.3.4

6.0 STRUCTURE AND RESPONSIBILITIES 4.4.1 4.4.1

7.0 TRAINING AND COMPETENCY 4.4.2 4.4.2

8.0 CONSULTATION, COMMUNICATION &REPORTING

4.4.3 4.4.3

9.0 SUPPLIER AND THIRD PARTY CONTRACTORMANAGEMENT

4.4.6 4.4.6

10 HAZARD AND RISK MANAGEMENT 4.3.1, 4.4.64.5.3

4.3.1, 4.4.64.5.3

11.0 OPERATIONAL CONTROLS 4.4.6 4.4.6

11.1 Fitness For Work 4.4.2 4.4.211.2 Plant and Equipment 4.3.1

11.3 Safety In Design and Engineering 4.3.111.4 Personal Protective Equipment11.5 Health, Hygiene and Rehabilitation Management

12.0 ENVIRONMENTAL EFFECTS ANDMANAGEMENT

- 4.3.1

13.0 MATERIALS MANAGEMENT

14.0 MANAGEMENT OF CHANGE 4.3.1

15.0 CRISIS AND EMERGENCY MANAGEMENT 4.4.7 4.4.7

16.0 DOCUMENTATION AND RECORDSMANAGEMENT

4.4.4, 4.4.5,4.5.4

4.4.4, 4.4.5,4.5.4

17.0 INCIDENT / NON-CONFORMANCE AND

INVESTIGATION

4.5.3 -

18.0 MEASURING AND MONITORING 4.4.5, 4.5.14.5.2, 4.5.3

4.4.5, 4.5.14.5.2, 4.5.3

19.0 PERFORMANCE ASSESSMENT/INSPECTIONAND AUDITING

4.5.34.5.5

4.5.34.5.5

20.0 MANAGEMENT REVIEW 4.6 4.621.0 REFERENCES - -

22.0 RECORD OF REVISION