does social media matter to the hr manager?, raaid damati

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Raaid Damati HCM Product Leader, ECEMEA Oracle Corporation Does Social Media Matter?

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As the upsurge in social media use continues to promote the proliferation of online communities around the world, including HR Communities, the expanding reach of these channels makes them increasingly attractive tools for the HR Manager. But to what extent are HR Managers adopting social media in their daily work lives? And what does it take to switch on Social Media for HR? Get simple, practical advice on recruiting with social media—from creating and implementing a social recruitment strategy, to fostering a truly aspirational employment brand. This presentation was used at HR Summit and Expo 2013 www.hrsummitexpo.com

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Page 1: Does Social Media Matter to the HR Manager?, Raaid Damati

Raaid DamatiHCM Product Leader, ECEMEA

Oracle Corporation

Does Social Media Matter?

Page 2: Does Social Media Matter to the HR Manager?, Raaid Damati

How longdoes it take

to reach50 Million

people?

Adoption of Technology - Social’s SwiftPace

Page 3: Does Social Media Matter to the HR Manager?, Raaid Damati

• 72% of online adults use socialnetworking sites

• 55% of social networking consumptionoccurs on mobile devices: 63% ofsmartphone users are social

• Social is the No. 1 online activity withone-fifth of all time spent online social

• More than 50% of the world’s 2.4BInternet users access a social network

• 75% of Facebook users are outside U.S.

comScore, Pew, Cisco, eMarketer 2013

The Age of the Empowered PeopleMobile, Social & Connected Across Multiple Platforms

Page 4: Does Social Media Matter to the HR Manager?, Raaid Damati

If social mediacan fuel arevolution thattopplesgovernments, ifharnessed, whatcould it do foryour business?

People Now Expect More

Page 5: Does Social Media Matter to the HR Manager?, Raaid Damati

71% of workers arenot engaged

…and cost the US economyapproximately $328 billion.

Gallup, Oct 2011 US Survey

Page 6: Does Social Media Matter to the HR Manager?, Raaid Damati

Collaboration & Technology AreEssential

“Companies with cross-collaboration acrossdepartments, that take advantage ofdisruptive technologies, are the mostsuccessful.”

Oracle/Economist

October 2012

Page 7: Does Social Media Matter to the HR Manager?, Raaid Damati

Social HR

Social Selling

Social Marketing

Social Commerce

Social Recruiting

Social Collaboration

Social Service

Page 8: Does Social Media Matter to the HR Manager?, Raaid Damati

Winning Today’s Talent War

Page 9: Does Social Media Matter to the HR Manager?, Raaid Damati

The Financial Impact of a TopPerformer

• It is estimated that the financial impact of hiring a topperformer is 10 – 100x the person’s compensation

• Therefore, hiring a single top performer at $100K has thepotential for adding $1 million to $10 million to a company’srevenue each and every year that the new hire remains withthe firm.

Source: Lou Adler, ERE.net July 2012

Page 10: Does Social Media Matter to the HR Manager?, Raaid Damati

GO SOCIAL!• 29% use social as their primary tool for job searching• 46% search on social sites more than 6 hours per week

GIVE THEM THE PLATFORM TO EXCEL!• Provide career paths• Ensure development opportunities• Give clear goals and let them loose!

The Recruitment Game has Changed

Page 11: Does Social Media Matter to the HR Manager?, Raaid Damati

The Recruitment Game has Changed

Page 12: Does Social Media Matter to the HR Manager?, Raaid Damati

Communication, Compliance, SourcingAre Global

Page 13: Does Social Media Matter to the HR Manager?, Raaid Damati

There are New Channels to Embrace

MobileSocial Big DataThis information is not a commitment to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

Page 14: Does Social Media Matter to the HR Manager?, Raaid Damati

Mobile is Everywhere, and Growing

• Mobile is predicted to be bigger thaninternet in 5 years (Source: MorganStanley, 2010)

• By the end of 2013, there will bemore mobile devices on Earth thanpeople. (Source: Cisco, 2013)

• By 2014, mobile internet is predictedto take over desktop internet usage(Source: Microsoft Tag, 2012)

Page 15: Does Social Media Matter to the HR Manager?, Raaid Damati

Information is Available Anywhere,Anytime

Page 16: Does Social Media Matter to the HR Manager?, Raaid Damati

Oracle Enterprise Recruiting CloudService

A Perfect Stormfor Enterprise

Recruiting

Page 17: Does Social Media Matter to the HR Manager?, Raaid Damati

CampaignManagement

ReferralsManagement

Social MediaManagement

Social Sourcing

InternetSearch

ContactManagement Semantic Search

Pipeline Generation

HIGHLY CONFIDENTIAL

This information is not a commitment to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

Offer andOnboarding

ManagementRequisition

ManagementApplication

Management

Candidate Management

InterviewManagement

Today’s Recruitment Means…

Page 18: Does Social Media Matter to the HR Manager?, Raaid Damati

Posting Jobs

• Hope that the right talentfinds you.

• Inbound traffic.

Finding Prospects

• Go to where the talent is andstart conversations withprospects.

• Outbound effort.

Sourcing Candidates Means…

Page 19: Does Social Media Matter to the HR Manager?, Raaid Damati

Recruiter’sTo-Do List:

Search Network Pitch/sell Build relationships Keep relationships

warm Repeat again and

again!

Posting is Easy. Proactive Sourcing is Hard.

Proactive Sourcing: Easier Said than Done

Solution:All Hands on Deck.

Increase Referrals to Reach More Prospects.

Page 20: Does Social Media Matter to the HR Manager?, Raaid Damati

Social Sourcing = Referrals +. . . . . . . .

Automatically reach 1000’s ofemployees’ connections.

Trust is pre-established.

No work for recruiters.

Increase referrals by25% to 100% +

Yields high quality hires.

Generates viral branding.

Why it Works

Page 21: Does Social Media Matter to the HR Manager?, Raaid Damati

Jill Davidson@Twitter handle

Social Employees = Gateway to Talent

Mary JanDirector of Sales

Current Employer: Current Employer: Current Employer:

Page 22: Does Social Media Matter to the HR Manager?, Raaid Damati

Recruit Through Employees’ Relationships

100+ Direct

ConnectionsPer Employee

100+ Direct

ConnectionsPer Employee

100+ Direct

ConnectionsPer Employee

EngineerProduct

Exec.

Controller

Attorney

IT Mgr.

Retail Clerk

Page 23: Does Social Media Matter to the HR Manager?, Raaid Damati

Referrals: The #1 External SourcingChannel

High performance 42%

Lower turnover 33%

More diverse 30%

Higher quality per hire 49%

Lower cost per hire 53%

Other 2%

Faster time per hire 46%

10 20 30 40 50 60Source: Survey.com research commissioned by SelectMinds

Page 24: Does Social Media Matter to the HR Manager?, Raaid Damati

#1 MISSEDOPPORTUNITYIN SOURCING

UNTAPPEDREFERRALS =

2,000 EMPLOYEES x 100 FRIENDS x 100 FRIENDS OF FRIENDS = 20 MILLION CONNECTIONS

Page 25: Does Social Media Matter to the HR Manager?, Raaid Damati

Socialize Your Referral ProgramAlert employees regularly. Help them recommend jobs… Watch referrals roll in.

Jane SmithNew York, NY

Bob JonesPhiladelphia, PA

Ralph EdwardsSeattle, WA

Referred Prospects Apply or Join Your Talent Community.

Page 26: Does Social Media Matter to the HR Manager?, Raaid Damati

Your Brand is Social: Engage your Fans

RetailCo™ Big Beats! Defense, Inc. ThePharma Co.

13,292 Fans 143,197Fans

7,876 Fans 14,345 Fans

Page 27: Does Social Media Matter to the HR Manager?, Raaid Damati

Source via Fans & Followers• Schedule & target job postings.

Facebook & Twitter Users Can Apply or Join Your Talent Community.

Apply, share (& more) via Facebook.Auto-post to Facebook & Twitter.

Job Opening in SydneyApply now or share withfriends!

RetailCoSydney Page13,345 Fans

Page 28: Does Social Media Matter to the HR Manager?, Raaid Damati

Increased Recruiting Efficiency

McGraw-Hill’s Social Success

Page 29: Does Social Media Matter to the HR Manager?, Raaid Damati

eBay’s Social SuccessEmployee Referral Program Grew Referral Hires to 32%

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Grow and Expand

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Enterprise Recruiting Solution Must Haves

• Modern Technology• Intelligent Search• Multi-Tier Screening• Streamlined Processes• Seamless Onboarding• Reporting, Analytics & Tracking• Global & Configurable

Infrastructure• Consumer-Like Experience• Easy Integration

Page 32: Does Social Media Matter to the HR Manager?, Raaid Damati

This information is not a commitment to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

Connect to a Full Talent Solution

Engagementand Retention

Oracle Talent Cloud

Recruiting andOnboarding

Learning andDevelopment

Compensationand Rewards

PerformanceManagement

Talent ReviewEngagementand Retention

Page 33: Does Social Media Matter to the HR Manager?, Raaid Damati

This information is not a commitment to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle.

Expand and Integrate Beyond Talent

+

Oracle Talent CloudOracle HCM Cloud

Global HR

WorkforceManagement

Global PayrollRecruiting and

Onboarding

Engagementand Retention

Learning andDevelopment

Compensationand Rewards

PerformanceManagement

Talent Review

Social Mobile Integration Analytics Reliable Secure

Page 34: Does Social Media Matter to the HR Manager?, Raaid Damati