doe letter and foia release to cnbc

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Hundreds of pages of emails released Thursday to CNBC in response to a Freedom of Information Act request paint a picture of a federal agency aggressively responding to a series of what it sees as hostile attempts by private sector firms to access its website at times when market-moving economic data are released to the public.In a letter to CNBC, the Department of Energy revealed that the federal government is mounting an “ongoing investigation of a confidential nature” into the activities of private sector firms accessing the Department’s website.Complete Eamon Javers' story: http://www.cnbc.com/id/47732603/

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Ticket TICK:51656Title: Type: Action: Status: Priority: Technician: Asset: Due Date: CC List: Created: Modified: Submitter: See Also: Referrers: Resolution: Block (b)(6),(b)(7)(C) Single IP Block Completed Medium Norris, Jonathan (CONTR) None [email protected] 2011/01/19 11:11:12 2011/06/18 03:45:23 Norris, Jonathan (CONTR) None None done

- 2011/06/18 03:45:23

Changed ticket Machine from "ma43969" to "Unassigned".

Machine "ma43969" was deleted.

Norris, Jonathan (CONTR) - 2011/02/02 12:36:51Sent tickte # and previos emails

From: (b)(6),(b)(7)(C) [mailto (b)(6),(b)(7)(C) Sent: Wednesday, February 02, 2011 12:26 PM To: Norris, Jonathan (CONTR) Subject: Blocked ip (b)(6),(b)(7)(C)

m]

Are we being blocked? And if so, would you tell me specifically why.(b)(6),(b)(7)(C) Sr. Analyst - Trader Support (b)(6),(b)(7)(C) Office: 7 P. Cell: (b)(6),(b)(7)(C) 8 W. Cell (b)(6),(b)(7)(C) Email: (b)(6),(b)(7)(C)

(b) (7)(A)

M

"Lead, Follow, or Get Out Of The Way..." Thomas Paine Email Disclaimer The information contained in or attached to this email is intended only for the use of the addressee. If you are not the intended recipient of this email, or a person responsible the intended recipient, you are strictly prohibited from disclosing, copying, distributing, or retaining this email or any part of it. It may contain information which is confiden by legal, professional or other privilege under applicable law. If you have received this email in error, please notify us immediately by return email. The views expressed in this email are not necessarily the views of (b)(6),(b)(7)(C) nor its North American subsidiaries, and the said companies and their respective directors, of employees make no representation, nor accept any liability, regarding its accuracy or completeness, unless expressly stated to the co

Norris, Jonathan (CONTR) - 2011/01/28 16:46:10

Changed ticket Owner from "Luu, Quan (CONTR)" to "Norris, Jonathan (CONTR)".

From: (b)(6),(b)(7)(C) [mailto: (b)(6),(b)(7)(C) Sent: Friday, January 28, 2011 4:16 PM To: Norris, Jonathan (CONTR) Subject: Re: Blocked ip (b)(6),(b)(7)(C) Hi Jonathan, Thank you for this email. I will supply this information to you shortly. Do you happen to know why this IP is blocked? Is it from to many downloads? Thank you. Thanks,

(b)(6),(b)(7)(C) Network Engineer (b) (7)(A)

(b)(6),(b)(7)(C)

(b)(6),(b)(7)(C) Fax: (b)(6),(b)(7)(C) (b)(6),(b)(7)(C)

___________________________________________________________________________________________________________________________________________ Keeping People and Information Connected http://www.availability.sungard.com/ Think before you print CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohi received this e-mail in error, please notify the sender and delete this e-mail from your system.

https://kbox/adminui/ticket.php?ID=51656

2/16/2012

Page 2 of 4

"Norris, Jonathan (CONTR)" 01/28/2011 04:02 PM To (b)(6),(b)(7)(C) cc Subject Blocked ip (b)(6),(b)(7)(C)

Thank you for contacting the U.S. Energy Information Administration. We have created incident ticket #51656 to track your request. We ask that you access the web site a reasonable number of times per second when attempting to download the files to avoid your traffic being categorized as a denial of serv also ask that you limit the number of IP's accessing the web site. Many large organizations download the data once and redistribute the information internally. You may wan option. In order to process your unblock request we will need to have an official statement from your organization detailing how you will be modifying your download traffic and ho abusive download attempts. This plan should include: (b) - (7)(A) your organization will initiate downloads from. you plan to access the web site. (b) (7)(A) - What measures you put in place to prevent theattack from happening again. Once you have submitted your statement, EIA will review your Unblock request. The EIA privacy statement and security policy can be found here http://www.eia..gov/privacyweb.html .

Jonathan Norris Chenega Government Consulting, LLC Contractor to U.S. Energy Information Administration 1000 Independence Avenue, SW Washington, DC 20585 From: Livingston, Marcus (CONTR) Sent: Friday, January 28, 2011 3:12 PM To: Norris, Jonathan (CONTR); DiMascio, Shannon (CONTR) Subject: IP Address Blocked

(b)(6),(b)(7)(C) called from (b) (7)(A) and stated that someone from (b) (7)(A) was trying to view the eia.gov site but the IP was being blocked.

(b)(6),(b)(7)(C)

(b)(6),(b)(7)(C) IP Address: Contact info: (b)(6),(b)(7)(C)

Marcus Livingston Chenega Government Consulting, LLC, Contractor to U.S. Energy Information Administration 1000 Independence Avenue, SW Washington, DC 20585 Please consider the environment before printing this e-mail

Luu, Quan (CONTR) - 2011/01/20 08:16:29

Added resolution text. Changed ticket Status from "Requested" to "Completed". Changed ticket Owner from "Bily, Glenn (CONTR)" to "Luu, Quan (CONTR)". Changed ticket Owner from "Norris, Jonathan (CONTR)" to "Bily, Glenn (CONTR)".

Norris, Jonathan (CONTR) - 2011/01/19 22:16:40

Norris, Jonathan (CONTR) - 2011/01/19 11:14:20Please Block (b)(6),(b)(7)(C) Contacted POC [email protected]

(b) (b) (7)(E)(b) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b)(b)(6),(b)(7)(C)

https://kbox/adminui/ticket.php?ID=51656

2/16/2012

Page 3 of 4

1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET (b) .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; . (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET (b) .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET (b) .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET (b) .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET (b) .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)(b)(6),(b)(7)(C)

(b) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 6.0; Windows N (b) CLR 2.0.50727; .NET CLR 1.1.4322; InfoPath.1) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 6.0; Windows N (b) CLR 2.0.50727; .NET CLR 1.1.4322; InfoPath.1) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; . (b) 2.0.50727; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; . (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; . (b) 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; . (b) 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; . (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; (b) 1.1.4322; InfoPath.1)(b)(6),(b)(7)(C)

Norris, Jonathan (CONTR) - 2011/01/19 11:11:12

Ticket Created

Please Block (b)(6),(b)(7)(C) Contacted POC [email protected]

(b)(6),(b)(7)(C)(b)(6),(b)(7)(C)

(b) Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)

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(b) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2152 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows N (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET (b) .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; . (b) 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET (b) .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET (b) .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET (b) .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2) (b)(6),(b)(7)(C) - - [13/Jan/2011: (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 2.0.50727; .NET (b) .NET CLR 3.0.04506.648; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2)(b)(6),(b)(7)(C)

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Ticket TICK:51747Title: Type: Action: Status: Priority: Technician: Asset: Due Date: CC List: Created: Modified: Submitter: See Also: Referrers: Resolution: Block (b)(6), (b)(7)(C) Single IP Block Completed Medium Luu, Quan (CONTR) None [email protected] 2011/01/20 16:13:10 2011/06/18 03:45:23 Norris, Jonathan (CONTR) None None done Owners Only:

- 2011/06/18 03:45:23

Changed ticket Machine from "ma43969" to "Unassigned".

Machine "ma43969" was deleted.

Luu, Quan (CONTR) - 2011/01/26 08:28:03

Added resolution text. Changed ticket Status from "Requested" to "Completed". Changed ticket Owner from "Bily, Glenn (CONTR)" to "Luu, Quan (CONTR)". Changed ticket Owner from "Norris, Jonathan (CONTR)" to "Bily, Glenn (CONTR)". Changed ticket CC list from "" to "[email protected]". Owners Only:

Norris, Jonathan (CONTR) - 2011/01/25 16:37:32

Norris, Jonathan (CONTR) - 2011/01/20 16:14:26

Norris, Jonathan (CONTR) - 2011/01/20 16:13:10

Ticket Created

Please Block Ip (b)(6), (b)(7)(C) Contacted POC [email protected] -(b)

(7)(A)

(b) (7)(A)(b)(6), (b)(7)(C)

- - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - -

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(b)(6), (b)(7)(C)

- - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1405 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500]

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GET /ngs/blackberry.txt HTTP/1.0 503 1404 - - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C)

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(b)(6), (b)(7)(C)

- - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500]

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GET /ngs/blackberry.txt HTTP/1.0 503 1404 - - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C)

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(b)(6), (b)(7)(C)

- - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500]

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GET /ngs/blackberry.txt HTTP/1.0 503 1404 - - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C)

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(b)(6), (b)(7)(C)

- - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/blackberry.txt HTTP/1.0 503 1404 - -

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Ticket TICK:51749Title: Type: Action: Status: Priority: Technician: Asset: Due Date: CC List: Created: Modified: Submitter: See Also: Referrers: Resolution: Block (b)(6), (b)(7)(C) Single IP Block Completed Medium Luu, Quan (CONTR) None [email protected] 2011/01/20 16:29:00 2011/06/18 03:45:23 Norris, Jonathan (CONTR) None None done Owners Only:

- 2011/06/18 03:45:23

Changed ticket Machine from "ma43969" to "Unassigned".

Machine "ma43969" was deleted.

Luu, Quan (CONTR) - 2011/01/26 08:26:58

Added resolution text. Changed ticket Status from "Requested" to "Completed". Changed ticket Owner from "Bily, Glenn (CONTR)" to "Luu, Quan (CONTR)". Changed ticket Owner from "Norris, Jonathan (CONTR)" to "Bily, Glenn (CONTR)". Owners Only:

Norris, Jonathan (CONTR) - 2011/01/25 16:37:11

Norris, Jonathan (CONTR) - 2011/01/20 16:29:00

Ticket Created

Please block IP (b)(6), (b)(7)(C) Contacted POC [email protected]

(b) (7)(A)- - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0;(b)(6), (b)(7)(C)

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Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6.6; SLCC1; .NET CLR 2.0.50727; MSRTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618;

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.NET4.0C; .NET4.0E) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30618; MS-RTC LM 8; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 - Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; MS-RTC LM 8; .NET CLR 3.5.30729; .NET CLR 3.0.30618; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; MS-RTC LM 8; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [20/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.0 200 15897 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; MS-RTC LM 8; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E)(b)(6), (b)(7)(C)

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Ticket TICK:52105Title: Type: Action: Status: Priority: Technician: Asset: Due Date: CC List: Created: Modified: Submitter: See Also: Referrers: Resolution: unBlock (b)(6), (b)(7)(C) Single IP Unblock Completed Medium Luu, Quan (CONTR) None [email protected] 2011/01/28 12:44:05 2011/06/18 03:45:23 Norris, Jonathan (CONTR) None None done Owners Only:

- 2011/06/18 03:45:23

Changed ticket Machine from "ma43969" to "Unassigned".

Machine "ma43969" was deleted.

Luu, Quan (CONTR) - 2011/02/09 08:36:58

Changed ticket Status from "Requested" to "Completed". Changed ticket Owner from "Bily, Glenn (CONTR)" to "Luu, Quan (CONTR)". Changed ticket Owner from "Norris, Jonathan (CONTR)" to "Bily, Glenn (CONTR)". Owners Only:

Norris, Jonathan (CONTR) - 2011/02/04 11:42:22

Norris, Jonathan (CONTR) - 2011/02/04 11:41:59

Changed ticket Title from "Block (b)(6), (b)(7)(C) to "unBlock (b)(6), (b)(7)(C)

From: (b)(6), (b)(7)(C) Sent: Thursday, February 03, 2011 3:26 PM To: '[email protected]' Subject: FW: (b)(6), (b)(7)(C) Mr. Norris, Here is a revised version of our statement: - What measures you put in place to prevent theattack from happening again. We plan to try to avoid being categorized as an attack by attempting to limit our requests per second to a number that is less

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than

(b) (7)(A)

requests per second.

Please let me know what to tell my team in regards to when we well be unblocked. Thank you.(b)(6), (b)(7)(C)

Chief Technology Officer

(b) (7)(A)

Office: (b)(6), (b)(7)(C) Cell: (b)(6), (b)(7)(C) From: (b)(6), (b)(7)(C) Sent: Thursday, February 03, 2011 2:56 PM To: 'Norris, Jonathan (CONTR)' Subject: RE: (b)(6), (b)(7)(C) Mr. Norris, Thanks for taking time to explain the restrictions to me. I tried to find the section about a robot process to reduce the number of hits per second on that you that you sent [http://www.eia.gov/privacyweb.html ] but the only mention of a robot process that I was able to find describes how any robot that excessively accesses EIA resources is prohibited. Am I looking at the correct website or did you send a different link? Thank you.

(b)(6), (b)(7)(C)

Chief Technology Officer

(b) (7)(A)

Office: (b)(6), (b)(7)(C) Cell: (b)(6), (b)(7)(C)

From: (b)(6), (b)(7)(C) Sent: Thursday, February 03, 2011 2:04 PM To: 'Norris, Jonathan (CONTR)' Subject: RE: (b)(6), (b)(7)(C) Mr. Norris, I dont mean to be a pest but my team is asking me when they will be able to read the EIAs Weekly Natural Gas Storage Report sections of the EIA website and I do not know what to tell them. Please let me know.

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Thanks(b)(6), (b)(7)(C)

Chief Technology Officer

(b) (7)(A)

Office: (b)(6), (b)(7)(C) Cell: (b)(6), (b)(7)(C)

From: (b)(6), (b)(7)(C) Sent: Thursday, February 03, 2011 11:39 AM To: 'Norris, Jonathan (CONTR)' Subject: RE: (b)(6), (b)(7)(C) Mr. Norris, I apologize if I lead you to believe that I was asking for any performance/tuning advice while accessing the EIAs system. I am instead asking what threshold we will need to stay below so that our legitimate business needs are not categorized as abusive attacks against the EIA again by your detection systems. This block is causing a disruption to our business.(b)(6), (b)(7)(C)

Chief Technology Officer

(b) (7)(A)

Office: (b)(6), (b)(7)(C) Cell: (b)(6), (b)(7)(C) From: Norris, Jonathan (CONTR) [mailto:[email protected]] Sent: Thursday, February 03, 2011 11:27 AM To: (b)(6), (b)(7)(C) Subject: RE: (b)(6), (b)(7)(C) I cannot legally help you configure the performance of your system to access our system. Reasonable as it would apply here would mean how many times will you need to access and download the same file. Jonathan Norris Chenega Government Consulting, LLC Contractor to U.S. Energy Information Administration 1000 Independence Avenue, SW Washington, DC 20585 From: (b)(6), (b)(7)(C) [mailto:(b)(6), (b)(7)(C)(b)(6), (b)(7)(C) Sent: Thursday, February 03, 2011 12:23 PM To: Norris, Jonathan (CONTR)

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Subject: RE: (b)(6), (b)(7)(C) Mr. Norris, I understand and we will make every effort to lower our requests per second and I expect my team to take my request seriously. Since reasonable may have a different meaning to us than it does to your protection systems, can you please let me know what threshold to try to stay below? Thank you.(b)(6), (b)(7)(C)

Chief Technology Officer

(b) (7)(A)

Office: (b)(6), (b)(7)(C) Cell: (b)(6), (b)(7)(C) From: Norris, Jonathan (CONTR) [mailto:[email protected]] Sent: Thursday, February 03, 2011 11:06 AM To: (b)(6), (b)(7)(C) Subject: RE: (b)(6), (b)(7)(C)

(b)(6),(b)(7)(C)

I am required to ask you to access the site a reasonable number of times per second (b) (7)(E) is not reasonable. Can you please lower your number to a more reasonable amount.(b) (7)(A)

Jonathan Norris Chenega Government Consulting, LLC Contractor to U.S. Energy Information Administration 1000 Independence Avenue, SW Washington, DC 20585 From: (b)(6), (b)(7)(C) [mailto:(b)(6), (b)(7)(C)(b)(6), (b)(7)(C) Sent: Thursday, February 03, 2011 11:57 AM To: Norris, Jonathan (CONTR) Subject: RE: (b)(6), (b)(7)(C) Jonathan,

(b) (7)(A)

has a team of analysts that depend heavily on the timely delivery of data contained on the EIAs website. Our use of the data is exactly in line with the intended purposes of this tax funded government website. It is my understanding that our browser inquiries last week were categorized by your current protection systems rules as an abusive attack and that we have been blocked from accessing the data that we need from the EIAs website. Cogent, our internet bandwidth

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provider, informed us that your group had a concern about the traffic coming from our address but when I communicated to them that we had legitimate reasons for accessing this data they informed me that they closed the case. We were not informed by Cogent or by Chenega Government Consulting, LLC that our company would be blocked from the 10:30AM EST Weekly Natural Gas Storage Report. Please let this communication serve as an official communication from our organization detailing how we will be modifying our download traffic and how we hope to prevent your detection systems from categorizing our traffic as abusive. - List of IPs your organization will initiate downloads from. We will access www.eia.doe.gov from IP address (b)(6), (b)(7)(C) - How many times a second you plan to access the web site. Our company accesses the data on the EIA website many times in a given week but peak traffic occurs in the minutes approaching 10:30AM EST on Thursday mornings, just before the Weekly Natural Gas Storage Report. (b) (7)(E)

- What measures you put in place to prevent theattack from happening again. Clearly our inquiries have been misinterpreted as an attack. I have already asked our team to use the lightweight blackberry version of this report because it: 1.) reduces the total data requested from the EIA servers and 2.) will be faster (less data takes less time to get here). Going forward I will ask our team to allow the automatic count-down/refresh script to process the update of the information on the page instead of clicking on the refresh button. Thank you for your concern about us and for what you are doing to protect the EIA website and please let me know when we have been unblocked.(b)(6), (b)(7)(C)

Chief Technology Officer

(b) (7)(A)

Office: (b)(6), (b)(7)(C) Cell: (b)(6), (b)(7)(C)

From: Norris, Jonathan (CONTR) [mailto:[email protected]] Sent: Thursday, February 03, 2011 10:19 AM To: (b)(6), (b)(7)(C)

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Subject: (b)(6), (b)(7)(C) Thank you for contacting the U.S. Energy Information Administration. We have created incident ticket #52105 to track your request. We ask that you access the web site a reasonable number of times per second when attempting to download the files to avoid your traffic being categorized as a denial of service attack. We also ask that you limit the number of IP's accessing the web site. Many large organizations download the data once and redistribute the information internally. You may want to consider this option. In order to process your unblock request we will need to have an official statement from your organization detailing how you will be modifying your download traffic and how you will prevent abusive download attempts. This plan should include: - (b) (7)(A) your organization will initiate downloads from. - (b) (7)(A) you plan to access the web site. - What measures you put in place to prevent theattack from happening again. Once you have submitted your statement, EIA will review your Unblock request. The EIA privacy statement and security policy can be found here http://www.eia.gov/privacyweb.html . Jonathan Norris Chenega Government Consulting, LLC Contractor to U.S. Energy Information Administration 1000 Independence Avenue, SW Washington, DC 20585

Norris, Jonathan (CONTR) - 2011/02/03 11:15:20

Changed ticket Status from "Completed" to "Requested". Changed ticket Category from "Block" to "Unblock". Changed ticket Owner from "Luu, Quan (CONTR)" to "Norris, Jonathan (CONTR)". Survey Satisfaction changed from "0" to empty Owners Only:

Norris, Jonathan (CONTR) - 2011/02/03 11:15:05 (b)(6), (b)(7)(C)(b)(6),(b)(7)(C) Luu, Quan (CONTR) - 2011/02/02 08:28:02

Added resolution text. Changed ticket Status from "Requested" to "Completed". Changed ticket Owner from "Bily, Glenn (CONTR)" to "Luu, Quan (CONTR)". Changed ticket Owner from "Norris, Jonathan (CONTR)" to "Bily, Glenn (CONTR)".

Norris, Jonathan (CONTR) - 2011/02/01 16:35:13

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Norris, Jonathan (CONTR) - 2011/01/28 12:44:05

Owners Only:

Ticket Created

please block (b)(6), (b)(7)(C) conatacted poc PSINet,

(b) (7)(E)

(b) (7)(A)

(b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500]

GET /ngs/app/js_timer.jsp HTTP/1.1 200 2149 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; .NET4.0C) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CMDTDF; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; .NET4.0C) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; .NET4.0C) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; .NET4.0C) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CMDTDF; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0;

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(b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500]

MDDR; .NET4.0C)

GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CMDTDF; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; .NET4.0C) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; .NET4.0C) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CMDTDF; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2151 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CMDTDF; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CMDTDF; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; .NET4.0C) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; .NET4.0C) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CMDTDF; .NET4.0C; .NET4.0E)

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(b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html

HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; .NET4.0C) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; CMDTDF; .NET4.0C; .NET4.0E) (b)(6), (b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1398 - Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDR; .NET4.0C)

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Ticket TICK:52110Title: Type: Action: Status: Priority: Technician: Asset: Due Date: CC List: Created: Modified: Submitter: See Also: Referrers: Resolution: block (b)(6),(b)(7)(C) Single IP Block Completed Medium Luu, Quan (CONTR) None [email protected] 2011/01/28 14:40:29 2011/02/02 08:28:30 Norris, Jonathan (CONTR) None None done

Luu, Quan (CONTR) - 2011/02/02 08:28:30

Added resolution text. Changed ticket Status from "Requested" to "Completed". Changed ticket Owner from "Bily, Glenn (CONTR)" to "Luu, Quan (CONTR)". Changed ticket Owner from "Norris, Jonathan (CONTR)" to "Bily, Glenn (CONTR)". Owners Only:

Norris, Jonathan (CONTR) - 2011/02/01 16:34:48

Norris, Jonathan (CONTR) - 2011/01/28 14:40:29

Ticket Created

please block (b)(6),(b)(7)(C) conacted psinet

(b) (7)(A)

) (7)(A)

(b)(6),(b)(7)(C)

- - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0;

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Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET

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CLR 3.0.4506.2152; .NET CLR 3.5.30729) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500](b)(6),(b)(7)(C)

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GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html

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HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0;

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Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html

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Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500]

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GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR

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1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0;

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Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/ngs.html HTTP/1.1 503 1399 http://www.eia.doe.gov/oil_gas/natural_gas/info_glance/natural_gas.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

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(b)(6),(b)(7)(C)

- - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) (b)(6),(b)(7)(C) - - [27/Jan/2011:(b) (7)(A) -0500] GET /ngs/app/js_timer.jsp HTTP/1.1 200 2153 http://ir.eia.gov/ngs/ngs.html Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.