TECNOLOGO EN GESTION LOGISTICA

ACTIVIDAD DE APRENDIZAJE No 15. ANALIZAR LOS SISTEMAS QUE

INTEGRAN LA RED LOGISTICA

ACTIVIDAD A REALIZAR: DOCUMENTO ESCRITO EN INGLES

EMERSON DAVID SOTO GARCIA

APRENDIZ

SENA: SERVICIO NACIONAL DE APRENDIZAJE

INICIO DE LA ACTIVIDAD

OUR COMPANY PRODUCTO OR SERVICE

1. Name of the product or service

Ecological laundry detergents caring environment

2. Product or service characteristics:

characteristics of ecological detergents

Phosphate Free

Royalty Sosa

Generate little foam

They are not aggressive with human skin

With the water generated by washing with these detergents can water the plants inside

or garden

Liquid formulation that dissolves easily in water

Are no problem when in water treatment systems

3. Class of the product or service

Ecological laundry detergents caring environment

4. Parts of the product or service

Surfactant or surfactants.

Boosters or builders.

Enzymes.

Bleach.

Optical brighteners.

Perfumes.

Filling

5. Functions of the product or service

Detergents are compounds that allow varying the surface tension of the water and are

causing Wetting, Penetration, Emulsion and suspension of dirt. Its structure is composed of

two parts: a hydrophilic (affinity to water) and a lipophilic (affinity to oil), which allows to

form bridges of water and oil, helping to remove the dirt.

Properties of detergents:

Moisturizing: It is understood as the ability to wet more, ie a single drop of water is able to

cover a larger area of contact.

Penetration: As the word implies, is the ability to penetrate or enter the dirty porous

surfaces or dirt.

Emulsion: The dispersion or suspension of fine particles of one or more liquid in another

liquid. For example, the oil or fat in water.

Suspension: Consists leave dirt or dirt particles in solution, preventing these from

becoming a redeposit.

According to their formulation, detergents may also contain acid based compounds (which

give the pH, making them acidic, neutral or alkaline), stabilizers, chelators, enzymes,

whiteners, dyes, perfumes, solvents, sequestrants, Disinfectants, thickeners.

6. Prices

Some detergents for its highly effective cleaning and environmental protection tend to have

higher prices than traditional detergents, but hang time are detergents with a high degree of

durability, economic profitability need not go to the supermarket to buy every 8 days

detergents, these detergents have a duration of up to 83 washed clothes, ie yield up to 3 or 4

months.

2. Market Competence

Investiguen sobre dos productos o servicios de la competencia.

• Ecological biodegradable detergents: a tense - active, amphipathic substance having the

chemical property of dissolving dirt and impurities without an object corrode.

The English word is equivalent detergent. The German term employee is Tensid, which

seems more accurate because it makes direct reference to their physic - chemical properties.

In medicine the term deterging, cleaning a wound or ulcer, and substances used for this

purpose are called detergents. This implies which qualify as detergents as disparate as

saliva, soap or gasoline depending on what surfaces are employed, since when have a

detergent effect cleaning. One could also define that detergent is any substance that has

properties of dissolving another substance incorporating the substance dissolved in the

initial detergent substance.

Most detergents are sodium compounds substituted benzene sulfonate, called sulfonate

(LAS). Other compounds are branched chain alkyl sulfates (ABS), which degrade more

slowly than the LAS. Until 1970, a typical laundry detergent Powerful containing 50%

sodium tripolyphosphate (phosphate) and only 18 % of LAS. As mentioned above is the

one with the LAS detergent action, and since then some manufacturers have reduced the

percentage of phosphates.

PROPERTIES

In everyday life means only substances detergents that dissolve grease or organic matter

due to its surface activity. This term came from the industrial language at home language to

refer to them as opposed to the soap. But in reality, is a detergent soap more.

Although they share these properties soaps, soaps are not considered in practice as

detergents. Soaps owe their activity to the tensile properties of their molecules have a

hydrophilic part (itself lipophobic) and other lipophilic (hydrophobic turn) (eg antiviral

molecule) and to emulsify the dirt insoluble in water. In the soap, this property is obtained

by hydrolyzing a long chain fatty acid with an alkali metal salt, frequently sodium or

calcium. This process is called saponification. The end of the molecule containing the fatty

acid is lipophilic, and containing the alkali atom is hydrophilic. This was basically the only

active substance used tense domestically until the mid twentieth century. When were

automatic washers progressive demand for more active substances are created that are

better behaved in hard water ( richer in calcium), as they increased the water solubility of

the soap , which was drawn before, decreasing the time contact between the same and the

clothes . This added to the shortage of soap that had occurred during World War II. They

appeared in the domestic market detergents industrial origin were including mixtures tense

assets with other substances ( adjuvants , such as polyphosphates , silicates , carbonates and

perborate, and auxiliary agents including among other enzymes, fluorescent substances ,

foam stabilizers , dyes and fragrances). The first of this type detergents, benzene

derivatives, are widely used in the 40s and 50s, but were not soluble or biodegradable, what

made ecologically harmful. A second generation of detergents, linear alkyl, is less toxic to

be biodegradable.

The first detergent (soap) was manufactured in Germany in 1906 and consisted of a mixture

of conventional soap to which was added sodium perborate silicate. He was nominated to

the first three letters of each added Persil.

Determinen 10 características de los productos o servicios

Washing powder powerful performance on the toughest stains in whites and color.

FORMULA has BIOQUEST containing cleaning agents derived from natural sources,

provides high performance for its concentrated formula and safe for your family and

the environment because it is biodegradable and dermatologically tested.

It has a unique combination of enzymes which when in contact with water dissolve

easily for effective washing your clothes, leaving her with a nice fresh scent.

Does not leave residues that may irritate sensitive skin and does not contain phosphates

that harm the environment.

Can be used in all types of washing machines, including High Efficiency.

Made in the USA.

Satisfaction guaranteed or your money back.

Presentation: Powder in a cardboard box.

Contains: 1 Kg

Comparen los productos a través de un product report.

Today I want to share what are the main differences between ecological detergents and which are

not and to what extent can affect our health and the environment.

According to an article I read recently, the action defined as a transfer of clean dirt. Your clothes or

your house to water, air or nature, as the chemicals in detergents and cleaning products have a

negative impact on the environment and health of people.

The chemical industry has evolved greatly over the years to create the most complex

compositions that can act very aggressively against the different types of soil, however,

often have a negative effect on the durability of the garments on the health of its users and

of course, on the environment, as components thereof, are often not biodegradable, while

cause allergies and skin problems in many users. By contrast, organic detergent

compositions searched based biodegradable ingredients, while not damaging the health of

its users.

The chemical industry has evolved greatly over the years to create the most complex

compositions that can act very aggressively against the different types of soil, however,

often have a negative effect on the durability of the garments on the health of its users and

of course, on the environment, as components thereof, are often not biodegradable, while

cause allergies and skin problems in many users. By contrast, organic detergent

compositions searched based biodegradable ingredients, while not damaging the health of

its users....

According to studies, 33% of phosphates entering the water come from household

detergents and all the pollution that reaches the treatment plants, more than 20% are

detergents and cleaning products. Despite the efficiency of wastewater treatment plants,

they can not remove 100% of the pollution that reaches them, and that's not counting all

that goes directly to rivers and aquifers.

Detergents carry three main compounds:

Surface-Active Agents: They are the basis of detergents and are responsible washer effect.

This low surface tension group of water, making it very dangerous for many types of

insects, damage the gills of the fish and increase porosity of the membranes of certain

aquatic organisms. Depending on the source of these agents and their biodegradability, may

be more or less harmful. For example, soaps, fatty alcohol sulfates, or those having a sugar-

based part will be largely biodegradable while Tensioner’s agents Alkylbenzolsulfates and

cathode used in softeners and detergents for delicate clothes are hardly of gradable.

Lowering Agents Water Hardness: These serve to increase the effectiveness of agent’s

tensionarios through their action in the properties of water, lowering its hardness. These

agents use phosphates that are responsible for eutrophication, which is overloading the

water with nutrients and subsequent de-oxygenation of the same, also include complex

agents that are not biodegradable (such as EDTA). Moreover zeolites, citrates and Soda are

other components of these agents have significant adverse effects on water.

Bleaching agents and stain removers: These can lead Percarbonate Sodium, which has no

negative impact on the environment, and / or Enzymes which are usually responsible for

producing allergic reactions and can be produced with genetically modified organisms.

To see if a detergent is organic or not, is important to analyze the ingredients wearing and

which does not, the part of organic ingredients, and environmental impact of design and

manufacturing. It is also important that the product does not carry petrochemical

ingredients, perfumes and dyes, synthetic preservatives, enzymes or other allergic

ingredients, phosphates, or anti-bacterial agents that are difficult to break down, while they

are very toxic to many organisms. It is also important that the membership is only based on

plant and mineral ingredients, and they all are declared on the packaging.

Establezcan las ventajas y desventajas de su producto o servicio con relación a la

competencia.

Advantages of Organic detergent

Do not pollute the Environment

There are allergenic

Are Biodegradable

Render washed clothes up to 83 a 3 to 4 months

No tissue damaging clothing

They have an effective cleaning

You can save up to 50% in other detergents

Do not genérate foam

Their packaging is recyclable

Disadvantages of detergents competition

Pollute the environment

Are allergic and adverse health

They are biodegradable

Generate foam

There are not rendidors

Tissue damaging clothes

Render an average of 20 washed clothes

Every eight days detergents are bought on the market

Contains a high degree of toxicity on aquatic life

Your package lasts for many years to decompose

Determinen la excelencia de su producto o servicio.

Powerful cleaner that offers high quality effective performance on the toughest stains,

keeping always white or bright colored clothing.

Washing powder with a unique combination of enzymes which when in contact with water

dissolve easily for effective washing your clothes, leaving her with a nice scent cool. No

residue on clothes that can irritate sensitive skin and contains phosphates. And it is friendly

to the environment.

2. SELETING PROVIDERS

Investiguen sobre al menos dos proveedores para suplir y distribuir con materias

primas o servicios sus compañías.

ECOCERT

Providers authorized by Ecocert listed in a database accessible to manufacturers of natural

and organic cosmetics.

Is a manufacturer of cosmetics Ecocert Greenlife committed to:

Non-organic raw materials: to facilitate the certification process, Ecocert invited to

consult the list and the next database in which all non-organic materials are cataloged

authorized by Ecocert.

Organic materials: to ensure the ecological quality of its raw materials, organic

ingredients provider must submit a certificate of compliance with the regulations (EC)

804/2007, NOP or JAS under validation. You can also consult the database of certified

organic ingredients according to standard cosmetics.

Ecocert Greenlife offers a documentary verification of conformity to the standard of their

raw materials.

In this way it will provide environmental safeguards its customers. All raw materials of

natural origin, as they are defined in the standard of Ecocert, can undergo Ecocert Greenlife

for verification. This provision does not affect the raw materials from organic farming.

Compliance criteria of a commodity defined in "organic and natural cosmetics" Ecocert

standard. The requirements specifications refer mainly:

Source reagents.

Processing procedures employed.

Type of auxiliary substances, solvents and additives (preservatives) used during the

manufacturing process or added to the final product.

Their products benefit from an attestation of verification against the standard that

guarantees the use of agricultural resources. Also published in the previous database,

access to which is reserved for companies that have begun the process of certification of

cosmetics, that is, more than 1,000 companies in 2010.

ECOVER

The Belgian company Ecover produced with minimal impact on the environment certain

green cleaning products for the domestic sector and the industrial dishwasher, cleaner, stain

remover, clean home, delicates, purpose cleaners, liquid detergent, powder detergent, clean

toilets, dishwasher, softeners, etc.

The Ecover products are endorsed warranty Fitness "Recommended Product" and various

awards such as the United Nations Global and International Fitness.

Environmental product characteristics

Ecover cleaning products and Ecolino are composed of herbal ingredients, based on

compounds extracted from plants and essential oils, which offer high biodegradability,

maximum efficiency and a pleasant perfume.

In the laboratory, all the formulas are not tested on animals Contain Bitrex, a bitter

substance added to prevent ingestion.

Use of vegetable oils, zeolites, natural essential oils and cultured enzymes.

High biodegradability.

Scented naturally.

They are not toxic to the environment

Raw materials

Premiums based on their eco Browse optimal toxicity.

Renewable raw materials

The use of petrochemical raw materials is avoided. Even the plastics used are derived

from plant materials.

A certified suppliers to ensure that the raw materials they supply, we have been tested

on animals is required.

Manufacturing process

In their manufacturing process performed never experience with animals. Also do not

use any ingredients of animal origin for the production of detergents and cleaning

products.

Protected Bitrex. Bitrex is a bitter substance added to liquid cleaners to avoid

ingestion.

Using the product

Total Biodegradability in the most severe circumstances, in conditions

100% recycled cardboard

Plastic packaging 100% recyclable

It tries to use the least amount of packaging possible.

The product packaging of aerobic and anaerobic

Highly dilutable products. Used very little.

End of Life Product

Ecover declares all detergent ingredients on the package, and proposes to make in all

ecological detergents are denominated.

Certificates

All Ecover and Ecolino products are produced in accordance with ISO 14001, which

ensures, among other things that at each stage of production necessary to protect personnel

and minimize production impact the company's business precautions are taken with the

environment.

The Ecover products are endorsed warranty Fitness "Recommended Product" and various

awards such as the United Nations Global and International Fitness.

Link to tags

Establezcan diez características para evaluar los proveedores y distribuidores.

Once approved provider, is necessary to ensure that expectations are initially targeted to

maintain over time. Thus, there must be an ongoing evaluation to ensure that the provider

meets the requirements set permanently. The first step in the evaluation of suppliers is to

define the criteria that will be considered. The evaluation should include the following

criteria:

1. Quality of supplies: With this approach the level of compliance by the supplier of the

specifications defined by the company, a to what extent has provided exactly what was

requested was measured. To assess the quality of supply, taking into account the results of

controls receiving and any impacts that the product supplied has been generated in the

production process.

2. Term reliability of supplies: The degree of compliance is measured by the supplier of

the delivery set. This criterion is important in some cases because a delay in delivery of raw

material can stop the production process.

3. Flexibility provider: This criterion reflects the degree of adaptation to the needs of the

supplier company. For example, the ability to react to an urgent request that was not

planned.

4. Reliability information: The quality of its offer, the reliability of your invoices and

bills, meeting deadlines at checkout: Here the administrative relationship with the supplier

is valued.

5. Competitiveness Price level: This criterion takes into account the relationship between

the prices of the goods supplied by the supplier and its quality, as well as comparing the

price and supplier of other suppliers. No best estimate is the cheapest source, but to anyone

with a better value in the market relationship.

Quality certificate provider. Assess whether the provider has a system of quality

management certificate and / or a product has a quality certificate.

1. Fulfillment in the delivery. Quick Delivery

2. Enforcement in the amount requested

3. Guarantee: assesses whether the provider offers change or maintenance or service once

entered the store should give a product or service advice for better handling.

4. Dar technical solutions product or service.

Comparen los proveedores y distribuidores de su producto o servicio.

PROVIDERS

Providers are companies that provide products to distributors that will eventually be

delivered to different sales centers

For example, in our company there are 4 types of providers.

Artistry beauty products, Moiskin

nutritional products

Personal care products "ERTIA"

Oral care products "GLISTER"

Home care products "AMWAY HOME"

DISTRIBUTORS

Are all those small business owners who create marketing networks, and distribute the

products directly to the customer without the need to pay intermediaries.

These in turn promote and taste the goods, provide free advice on how you should use the

products, the reliability of consuming products that employers or distributors first use the

products at home to attest is also given and guarantee its effectiveness and performance.

Seleccionen al mejor proveedor y distribuidor para su producto o servicio.

The multinational corporation selected the company as its main supplier ARTISTRY,

because it has a high level of sales in the lines of beauty and personal care.

Within the corporation there are a number of distributors, who sell their products direct to

the customer, that is why the corporation recognizes the efforts of their employers and at

the same time makes them an appreciation for the great efforts made by month.

Justifiquen la selección del proveedor o distribuidor.

ARTISTRY: is a brand of skin care and color cosmetics, produced by Access Business

Group and marketed by Amway in 108 countries and territories worldwide, including

Korea, Japan, Italy, China, Canada, Finland, South Africa, Germany, Norway and etc..

Access, Quixtar, and Amway are part of the Alticor group of companies. Euro monitor

International, a researcher and publisher of market reports, business reference books and

online information databases, independently categorises Artistry as a prestige brand and

ranks Artistry as head of the top five in sales in this category, alongside Clinique, Estée

Lauder, Lancôme, and Shiseido.[1][2] Artistry is the only direct sales brand classified in the

"prestige" category.[citation needed] Artistry is also sponsoring Miss America, officially

providing skin care and colour cosmetics. The Artistry Scholarship, sponsored by Amway

Global has been supporting young women to achieve their goals and careers.

Artistry was launched in 1968 as a product line of skincare under the Nutrilite brand and

continues to utilise Nutrilite research and technology, including patented Nutrilite extracts

which are organically grown

EMPLOYERS OR DISTRIBUTORS CORPORATION

Distributors of the corporation are people of all walks of life and all professions who

believe in the quality and value of the products, and make more money than any other

person who is employed or self-employed in an ethical manner, easy, and legal. Moreover

dealers are in the ability to make demonstrations of all products of the company due to their

level of training received by the corporation, so no doubt about the concerns of customers

to purchase a product or service. Always looking for customer satisfaction or your money

back.

Distributors of the corporation have such an effective strategy in just one day can sell up to

$ 400,000 per day than any other company distributor.

4. COMPANY COMMUNICATION

Diagramen el flujo de información que se establecerá en lo siguiente:

• Internal communications company

Ongoing communication between the people who make up the staff of the corporation is

crucial to the success of this. No communication is not possible to go all in one direction.

Gone are days when, ignoring this aspect, he worked frequently in schemes "command and

control" exclusively. But even with this form of direct, without good communication

vertically and down no positive results were obtained.

Today it serves more criteria of participation and inclusion of everyone in the company. All

are in the same boat. A captain, some officers and sailors are required.

Every business, for good management, run of plans and objectives to achieve. Apply after

all human, material and financial resources required to achieve these objectives get.

Therefore, internal communication is essential for all staff of the company, the level that is

necessary to know what those plans, these objectives to be achieved and their level of

participation and effort in this endeavor.

• Comunicación externa de la compañía con miembros de la compañía y clientes,

proveedores y vendedores.

If there is no good external communication with customers in the corporation, the members

of the company, suppliers and distributors, this will not have any success, it is of great

importance to develop strategies to keep customers satisfied and increasingly motivate staff

of the company to achieve the goals set by management.

These agents are the ones who shape their external environment and exert an important

influence on his activities to the point of questioning and determine its existence.

Considering this fact, we see how the company has taken this demand through the

development of external communication, having the need to establish relationships with

their environment in order to anticipate their demands.

But there are several types that can adopt this external communication, contends Bartholdi,

these are:

a) Operational external communication. That which is done for the daily functioning of

the business, is made with all external stakeholders of the company's customers, suppliers,

competitors, government, etc..

b) Strategic external communication. It aims to find out the potential information of

competition, changing economic variables, changes in labor legislation, etc.., which may be

relevant to the competitive position of the company.

c) External communication of notoriety. Its purpose is to show the company as an

institution that reports publicizing their products, improve their image, etc.. Forms would

make it known through advertising, promotion, grants, sponsorships, etc..

External communication is understood as a process of linking information and news content

from the company or organization to the whole business of public opinion through the

media. And whatever the type to take the external communication of the company, you

should not forget is that it should incorporate the "signature style", which distinguishes it

from any other.

Activity End