DOCUMENT RESUME

ED 315 589 CE 054 064

TITLE International Trade Curriculum. A Joint VocationalEducation Curriculum Project of Alaska, Oregon &Washington.

INSTITUTION Oregon State Dept. of Education, Salem. Div. ofVocational Technical Educa'..,_on.

PUB DATE 89

NOTE 100p.AVAILABLE FROM Publication Sales, Div. of Vocational Technical

Education, Oregon Dept. of Education, 700 PringlePkwy., SE, Salem, OR 97310-0290 ($7.50).

PUB TYPE Guides - Classroom Use Guides (For Teachers) (052)

EDRS PRICE MF01/PC04 Plus Postage.DESCRIPTORS *Business; *Competency Based Education; *Educational

Objectives; Entrepreneurship; *International Trade;*International Trade Vocabulary; Monetary Systems;*Occupational information; Postsecondary Education;Secondary Education; Vocational Education

ABSTRACTThis document is intended to help instructors and

administrators develop secondary and postsecondary instructionalprograms on international trade that are based on competenciesidentified as those needed in international business by companies inAlaska, Oregon, and Washington. The first section introducescompetency-based curriculum and includes a discussion of studentperformance assessment; curriculum delivery systems; the role of theinstructor in curriculum planning, implementation, and evaluation;and the benefits of competency-based curriculum. The second sectioncontains a chart that shows the scope of the competencies, includingthose for appropriate background preparation, for a core curriculumin international trade, and for specialized or advanced courses inthe areas of trade documentation, entrepreneurship, and advancedinternational trade. The third section contains course descriptionsintended to provide a conceptual frameltiork for tl-,e design andimplementation of a program in international trade. Section 4contains the competencies and t:isks associated with each of theFollowing areas: state and regional profiles, world profile, importand export basics, international trade, international marketing andtransportation, international finance, laws and regulations,communications, entrepreneurship, trade documentation, andemployability skills. Section 5 provides a list of competencies bycourse offering. Section 6 contains a sample skills card, which is anexample of an instrument for evaluating student performance. Section7 cons sts of a comprehensive list of resources organized by mediatype and providing addresses and phone numbers of each source.(CML)

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Reproductions supplied by EDRS are the best that can be madefrom the original document.

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International TradeCurriculum

Division of Vocational Technical Education

Oregon Department of Education700 Pringle Parkway SE

Salem, OR 97310-0290

A Joint Vocational EducationCurriculum Project of:

Alaska, Oregon, & Washington1989

It is the policy of the State Board of Education and a priority of theOregon Department of Education that there will be no discrimination orharassment on the grounds of race, color, sex, marital status, religion,national origin, age or handicap in ary educational programs, activities,or employment. Persons having questions about equal opportunity andnondiscrimination should contact the State Superintendent of PublicInstruction at the Oregon Department of Education.

This publication was prepared with the support ofU.S. Department of Education funds under the

Carl Perkins Vocational Education Act, PL 98-524.

Copies are available for $7.53 each.Place orders with the Publications Sales Clerk at 378-3589.

All or any part of this document may be photocopied for educationalpurposes without permission from the Oregon Department of Education.

240331990600

4

Table of Contents

Foreword

Acknowledgements

Introduction to Competency-Based Curriculum

Page No,

iii

Competency Based Curriculum -- 1Curriculum Delivery Systems 2Role of Instructor in Curriculum Planning, Implementation,

and Evaluation 2

7II. Program Deve!opment

Scope of International Trade

Course Descriptions

I' Competencies and Tasks

State/Regional ProfilesWorld ProfileImport and Export BasicsInternational EconomicsInternational Marketing and TransportationInternational FinanceLaws and RegulationsCommunicationsEntrepreneurshipTrade DocumentationEmployability Skills

IV. Curriculum Analysis Matrices --VI. Sample Skills Card

VII. Suggested Resources

5

8

11

1517192325333539434557

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75

19

Foreword

International trade is the exchange of goods/services/capital across international boundaries. An export isa good/service/capital that is sent abroad. An import is a good/service/capital which is brought into a countryfrom abroad. The basic difference between intomational trade and our domestic business practices is thebusiness environment, language, monetary unit employed, and the documentation requirements.

The United States is the world's largest economy with the world's largest consumer market. Our leadingforeign market is Canada, followed by Japan, Mexico, United Kingdom, and West Germany. Japan is ourleading import supplier, followed by Canada and West Germany.

There are two standard measures of a country's competitive performance: its trade balance and its share ofthe world export market. The US has serious problems with both. We need to export more. Eighty percentof all foreign goods in America have a foreign competitor. Total US merchandise exports are comprised of78% manufactured goods, 12% agricultural commodities, and 10% mineral fuels and crude materials. TotalUS merchandise imports are comprised of 80% manufactured goods, 10% mineral fuels, and 10% agricu Muralcommodities and other goods. In 1982, for the first time in history, the volume of American products thatcrossed the Pacific Ocrin exceeded the volume that crossed the Atlantic Ocean.

Most Americans have been quite unaware of the importance of international tradeunaware of its directbearing on one's job and standard of living. Historically self-reliant and enjoying a resource rich andbroadbased economy, Americans have simply not been accustomed to thinking of themselves as dependentupon foreign trade. American companies and consumers are increasingly experiencing and responding tothe integration of global financial, production, management, and marketing systems. As educators, it is ourchallenge to provide students, our future business leaders and entrepreneurs, with the skills to succeed in theinternational market place.

How to Use this Curriculum

This competency-based curriculum is designed to be a handbook for the development of international tradeprograms. It includes competencies a student will acquire in a secondary-post secondary articulatedinternational trade program.

Development of this handbook began with a survey of some Alaska, Oregon, and Washington businessesinvolved in international trade. Their priorities regarding the skills and knowledge students need to acquireto survive and thrive in international business form the basis of this handbook.

This handbook stresses the importance of understanding principles associated with various component.; ofinternational trade. Units begin with basic concepts so that students have conceptua: frameworks fordeveloping a complete perspective for working in international trade. The units are fundamental tounderstanding international business. The competencies and tasks are presented so that instructors havethe prerogative to determine which aspects they want to teach in basic and specialized level courses.

The goal of the International Trade Core is to provide students with a foundation in international businesswhich serves as a basis for further training and development in international trade careers. Competencieshave been identified for specialized training as well as advanced level international trade education.Specialized training in Entrepreneurship is appropriate for individuals who wish to establish their own businessin international trade. Trade Documentation, another specialized area, provides training for entry-levelpositions in the preparation of trade documents.

6

The handbook la oraanIzetinjo &even sections;

Section I introduces the concept of competency-based curriculum. The role cif vocational educators incurriculum planning, implementation, anc, evaluation is included.

Section it provides the scope of intematiomi trade.

Section III contains course descriptions to assist school districts in developing their vocational programs.

Section IV presents the curriculum including both basic and advanced competencies and tasks forinternational trade education.

Section V provides curriculu.3 analyses matrices to be used to determine comnatencies to be included inspecific international trade courses.

Section VI contains a sample skills card for avaluating and recording student prcgress.

Section VII lists information on resources and specific mate7:als available in Alaska, Oregon, and Washingtonand the rest of the nation.

It is recommended that all students participate in career awareness and exploration experiences to help themunderstand the connection between school and work and make career plans.

7ii

Acknowledgements

This handbook reflects the competencies needed for entry-level employment in international trade asidentified by international businesses from Alaska, Oregon, and Washington. Thanks and recognition go tothe following technical committee members for their assistance and cooperation:

AlaskaAlaska 100 Insurance Companies, FairbanksAlaska Business Development Council, AnchorageAlaska Commercial Company, AnchorageAlaska Convention and Visitors Bureau, AnchorageAlaska Department of Commerce and Economic Development, Business Development, JuneauAlaska Governor's Office of International TradeAlaska Industrial Development and Export Authority, AnchorageAlaska Korea Business Council, AnchorageAlaska Timber and Trading Company, AnchorageAnchorage International Airport, AnchorageChan & Chan, AnchorageChinook Alaskan Brewing and Bottling Company, Ltd., JuneauFlying Tigers, AnchorageHotel Captain Cook, AnchorageIcicle Seafoods, HomerKonoor Forest Products Company, AnchorageNeiswonger Associates, AnchorageSilver Lining Seafoods, KetchikanSmall Business Development Center, AnchorageSuddock & Suddock Associates, AnchorageSuneel Alaska Corporation, SewardUniversity of Alaska Anchorage, Alaska Center for International Business, AnchorageUS Department of Commerce, International Trade Administration, AnchorageUS Foreign Exchange, AnchorageWrangell Forest Products, Ltd, KetchikanYukon Pacific Corporation, Anchorage

gnawAlpha Export, F NandANTHRO, PortlandMike Banks, MedfordEyedentify, Inc., PortlandFirst Interstate Bank of Oregon, PortlandTom Fujimatsu, PortlandKen Meier International, BrooksKey Bank of Oregon, International Banking Department, PortlandLewis Brothers Meat Company, PortlandMitsui Grain Corporation, PortlandOregon International Council, SalemPortland/Oregon Visitors Association, PortlandPremier Gear & Machine Works, PortlandScala Electronic Corporation, MedfordSecurity Pacific Bai of Oregon, PortlandSmall Business International Trade Program, PortlandDavid Underwood, Grants PassUS National Bank of Oregon, International Banking Division, Portland

1001110111Northwest International Trade Association, North Seatfe Community College, Seattle (association of small importersand exporters)

8iii

roar NorigorrA task force of international trade educators helped to defir3 the units, competencies and tasks, coursedescriptions, academic cross-credit, and the scope and sequence for this curriculum. The task forcewhichmet to finalize this handbook deserves a great deal of credit for their hard work and valuable input:

M. Catherine Ashmore, Entrepreneurship Program Director, Center on Education and Training forEmployment, The Ohio State University, Columbus, OhioRick Kelly, Teacher, Aloha High School, Beaverton, OregonJanis Parsley, Director, International Trade Institute, Seattle Community College, WashingtonLinda VanBallenberghe, Program Manager, Office of Adult and Vocational Education, AlaskaDepartment of Edur ation, JuneauYenti Verg -ln, Teacher, Sand Point Schools, Aleutians East School District. Alaska

Special thanks are due the following individuals for their assistance and review of this curriculum:

Robert Allen, Export Development Specialist, North Seattle Community College, WashingtonDouglas Barry, Assistant Professor and Instructional Programs Coordinator, Alaska Centerfor International Business. Anchorage, AlaskaChuck Becker, District Director, International Trade Administration, US Department of Commerce,Anchorage, AlaskaDr. Peter Blesiot, Director, International Trade Program, University of Alaska FairbanksKatelyn Carrigan, Office of International Trade, Office of the Governor, Anchorage, AlaskaAnnie Caulking, Language Arts Curriculum Specialist, Office of Basic Education, Division ofEducational Program Support, Alaska Department of Education, Juneau, AlaskaMary Fleming, Marketing Manager, Alaska Mountaintop Spirits Company, AnchorageMarjorie Gorsuch, Social Studies/Fine Arts Curriculum Specialist, Office of Basic Education, Divisionof Educational Program Support, Alaska Department of Education, Juneau, AlaskaRichard Krygier, Assistant Principal, King Career Center, Anchorage School DistrIct,AlaskaJohn Mason, President of Global Industries, Inc., Seattle, WashingtonMarvin Nelson, International Fre!gnt Forwarders, Seattle, WashingtonRobert Poe, Jr., Director, Office of International Trade, Office of the Governor, Anchorage, AlaskaMike Travis, Foreign Language Curriculum Specialist, Office of Basic Education, Division ofEducational Program Support, Alaska Department of Education, Juneau, AlaskaBob Wiliner, Oregon International Trade Council, Salem, OregonRobin Zerbal, King Career Center, Anchorage School District, Alaska

Special appreciation is expressed to Carin Smolln, Curriculum Specialist, who coordinated the preparationand completion o' this handbook, and to Mark Hanson, Associate Director of the South Cast RegionalResource Center, who administered this project.

Special thanks are due South East Regional Resource Center employees Biii ErwilVoi Ic.,1 compiling theAlaska survey results, Dalnah Clark for assistance in compiling the Oregon and Washington survey results,and Heidi Rocheleau, Graphic Artist, who designed the graphics for this curriculum.

Thanks are due Wanda Monthey of the Oregon Department of Education, and Walter Wong, of the StateBoard for Vocational Education in Washington for supporting the development of this curriculum. Thanks alsogo to the National Network for Curriculum Coordination in Vocational and Technical Education (NNCCVTE),and participating states for providing resource materials which improved the quality of this handbook andsaved months of work.

Finally, Vardell Jackson, Curriculum Specialist for the Office of Adult and Vocational Education, AlaskaDepartn-ient of Education, must be recognized for designing the curriculum development process and forparticipating in every step of the handbook's development ensuring that it is a model curriculu m of the highestquality.

Karen Ryals, DirectorOffice of Adult and Vocational EducationAlaska Department of EducationOctober 1989

iv

9

I

Introduction toCompetency-Based

Curriculum

Competency-Based CurriculumVocational education should be directed toward the skills, knowledge, and attitudes needed for successfulemployment. International trade educators need to continually update their curriculum In order to preparestudents for competition in the job market.

An effective method for delivering vocational education is through a competency-based curriculum. Thiscurriculum is based on an analysis of the key occupations in international trade. Once a competency-basedcurriculum is set in place, student performance must be measured on levels of proficiency in thosecompetencies. Thus, the critical features of competency-based education are:

1) validating competencies to be included in the curriculum; and2) evaluation of student competency levels.

This curriculum handbook sets direction for local curriculum developers. It provides a framework fordeveloping courses of study and lesson plans in local schools.

Curriculum Based On CompetenciesCompetence refers to the adequate performance of a task. The task may be evaluated according to theperformance or process, the service, or both.

Competency-Based Vocational Education consists of programs that derive their content from the tasksperformed in each occupation/job and assess student performance on the basis of preset performancestandards.

Learning materials define the competencies the student is to master, the criteria by which the student will beevaluated, and the conditions under which the evaluation will occur.

Competency-based instruction places emphasis on the ability to do, as well as on learning how and why.Student performance and knowledge are individually evaluated against the stated criteria, rather than againstgroup norms.

The competency xocess utilizes a checklist of attitudes, knowledge, and skills that are commonly needed byentry-level emr:oyees in international trade occupations. IN developing this curriculum handbook, a cross-section of international trade professionals were asked to respond to a survey on the basis of needs withintheir own establishments. The survey results were summarized to determine which attitudes, knowledge, andskills were important to firms in Alaska, Oregon, and Washington.

Student Performance AssessmentA curriculum becomes competency-based when students are assessed on the basis of their competence. Asample skills card is provided in this guide for teachers who wish to use them in assessing the competencylevels of their students. The card has four levels of proficiency which allow continued development of skills.The card can be used to monitor students' progress as they move between international trade classes,between teachers and grade levels, and between school and work. The completed skills card is an importantpart of a placement portfolio when students begin their job search.

11

Curriculum Delivery Systems

Vocational Student Leadership Organizations

Some of the competencies in this curriculum guide cannot t.e fully met in traditional classroom and lab settings.Vocational Student Leadership Organizations (VSLO's) are a delivery system which can be integrated intothe regular school program. Human relations skills as well as job skies will be enhanced by studentparticipation in VSLO's. VSLO activities should complement instruction in the international trade classroomand lab. They should be integrated as a curriculum delivery system and not allowed to become anextracurricular activity.

Cooperative Work Experience

Some of the competencies identified in this guide cannot be fully developed at a school site. A work stationin the community offers realistic experiences in fulfilling the program goals in career development and humanrelations. Cooperative Work Experience offers an excellent vehicle for the delivery of instruction. With welldeveloped training plans, teachers and employers can cooperate to prepare students for employment.Cooperative Work Experience extends the instructional program beyond the availability of equipment andinstructor time at the local school, leathers and employers must maintain regular communications to assurethat students are receiving a high quality experience.

The Rural Student Vocational Program (RSVP) provides a two week full-time work experience for studentsfrom rural areas where job stations are limited or non-existent.

Job Training Partnership Act (JTPA) programs provide on-the-job experience to disadvantaged youth in bothurban and rural areas.

Role of Instructor in Curriculum Planning,Implementation, and EvaluationThe vocationa: instructor fulfills many roles which include the following responsibilities:

Prepares a written vocational program plan.

Develops and maintains a writ'en program philosophy with objectives that support the philosophy.

Maintains a written list of competencies identified as needed for the program area.

Devises and maintains a classroom management sysiem for implementing the curriculummaterials provided for the program area.

Evaluates the curriculum content periodically to determine curriculum changes and updates. Thisincludes the involvement of the students (present and former), advisory committee members, andother personnel.

Selects units of instruction and plans lesson plans based on the competencies of the occupation.

Provides appropriate instructional materials, supplies, and equipment for the students to use.

Provides school guidance counselor with information and updates regarding implementation of thespecific curriculum.

12

Reviews the instructional materials to assure that they are free from sex bias and sex role stereotyping.

Works with an advisory committee.

Assists and/or serves as an advisor to the appropriate student organization related to the vocationalprogram area.

Plans and arranges an appropriate classroom learning environment. This involves assisting students ofdifferent abilities to work at their own pace and in cases where remedial instruction is needed, securingadditional help for those students.

Reinforces basic skills of reading, communication (written & oral) and computation through vocationaleducation experiences.

Helps determine what objective(s) should be established for handicapped students as a part of theindividual educational plan (IEP) development.

Uses a grading procedure that is made available to all students at the beginning of their train .g.

Sets an example for grooming and dress Mat is generally found in the occupational area in business orindustry to enable students to establish appropriate standards.

Benefits of the Competency-Based CurriculumCompetency-based vocational education offers several benefits to students:

1. The competencies/tasks are directed to the student and provide measurable criteria for determining whenthe student has acquired the necessary knowledge and skills.

2. Students receive realistic training for the job. They become competent in tasks that are relevant to theoccupation.

3. Students know what is expected of them throughout the course. The competencies are made availableto them at the onset. They know what they will be doing and how well it must be done.

4. Each student is individually responsible for completing each competency attempted in the curriculum.

5. The basic thrust of the competency-based program is to evaluate students accord;ng to theiraccomplishment of tasks as they work up to individual capability. Students are not compared with otherstudents in their accomplishments because each is expected to work according to employmentstandards. Because of the various evaluation policies of different school systems, the ideal ofnot comparing students in determining grades is not always possible.

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14

II

ProgramDevelopment

1

Program Development

The format of this handbook was selected to aid administrators and teachers in concentrating on the skillsneeded for vocational training. It will assist in selecting the array of units and the delivery system which fit theschool. This provides the flexibility of varying the course content to inc ide the most valuable skills asappropriate for the scope and sequence. The primary importance is that students are able to secursfoundation skills. Schools can vary their delivery systems to maximize student opportunities by:

1. Offering courses on alternate years or other planned sequences

2. Offering two Jr more courses in the same class

3. Providing individualized materials and instruction

A matrix is included in this guide for use in planning the courses to be offered and the content of each course.

The following chart shows the scope of international trade competencies.

15

Scope of International TradeBackground for International Trade Core

Basic Math SkillsMetric System

HistoryGovernment

GeographyCultural Awareness

Economics

KeyboardingComputer Skills

Foreign/World Langui: jeEnglish/Communications

Employability SkillsMarketing

General Office Procedures

International Trade CoreState/Regional ProfilesWorld ProfileInternational EconomicsInternational FinanceInternational Marketing andTransportation

Import and Export BasicsLaws and RegulationsCommunicationsEntrepreneurshipTrade DocumentationEmployability Skills

Specialized or Advanced Courses

TradeDocumentation

Telephone UsageTelecommunicationsWritten CommunicationsOffice Pre.- MuresComputer SkillsBusiness MeetingsFlow of DocumentationDocumentationPreparation

16

EntrepreneurshipEvaluation ofPersonal OpportunitiesBusiness PlanDevelopment andimplementation

AdvancedInternational Trade

Distribution SystemsSales StrategiesPricingknport/Export PlanOverseas Business Travel

Laws and RegulationsEconomics

0 17

18

IIICourse

Descriptions

Course Descriptions

These brief course descriptions provide a conceptual framework for the design and implementation of abalanced program in international trade. Teachers can use these descriptions to organize course offeringsin international trade. Local schools will need to provide more definition regarding the content of their coursesthan is reflected in these general course descriptions.

The study of a foreign/world language(s) is a recommended component of an international trade program.Students should be aware of the need to study languages and schools should develop or include existinglanguage programs with their international trade program.

There are also a variety of established programs that lend themselves to the application of international tradecompetencies. These include Cooperative Education and On-The-Job Training, foreign exchange programs,Sister Cities/Sister Schc,.,Is programs, and Vocational Student Leadership Organizations.

Course: International TradeLength: One semester or yearGrades: 11-12th grades

This course provides introductory knowledge and basic SkillS in international trade. State/regional profiles,world profiles, exporting and importing basics, international economics and finance, international marketingand transportation, laws and regulations, communications, entrepreneurship, trade documentation, andemployability skills are covered. Students must successfully complete this course before they can participatein more advanced courses leading to intemational trade errraloyment.

Course: International Trade DocumentationLength: One semesterGrades: 12th grade or post secondary

This course provides specialized training in skills necessary for employment opportunities in internationaltrade Procedures, processes, technology, and the preparation of the highly specialized documents used ininternational trade are covered.

Course: EntrepreneurshipLength: One semester or yearGrades: 9-12th grades or post secondary

This course providcm cr ec:c1;ized training for students interested in learning how to start a business. It coversevaluating business opportunities, developing a comprehensive business plan, and establishing a business.

Course: Advanced International TradeLength: One semester or yearGrades: 12th grade or post secondary

Students will acquire advanced competencies in international trade including international marketing andtransportation, overseas business travel, business planning, laws and regulations, international economics,and finance.

1911

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11/

Competenciesand Tasks

State/Regional Profiles

Competency: Identify economic base of your state/region

Tasks: Profile trade businesses in the areaIdentify major trade components/resources such as:

a. major citiesb. financial centersc. principal products and irivort needsd. transportation centerse. technical assistance centers

Trace economic development of the areaIdentify international trade partners, patterns, and trendsIdentify restrictions on trade

Competency: Identify human resources of your state/region

Tasks: Profile:a. demographicsb. cultural specialitiesc. educational opportunitiesd. psychographics:

1. life styles2. consumer behavior

e. professional assistance

Competency: Identify impact of geography on international trade

Tasks: Explain impact of:climate

b. latitude/longitudec. time zonesd. topographye. geologyf. transportation modes and routesg. distancesit allocation of resources

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World Profile

(A) Indicates advanced competency or task taught beyond core levelof international trade program

Competency:

Tasks:

Competency:

Tasks:

Understand major trade regions of the world

Identity major trading groups including.a. North America17. Pacific Rim Nationsc. European Common Marketd. South Americae. Association of South-East Asian Nations (ASEAN)f. Lesser Developed Countriesg. Newly Industrialized Countriesh. Developed Countriesi. Middle East Countriesj. Caribbean Basin/Central Americak. Communist 3lock Countries

Identify economic base of major trade regions including:a. major citiesb. financial centersc. transportation centersd. natural resources

Identify international trade partners, patierris, and trendsIdentify demographics of major trade regionsIdentify impact of geography on international trade including:

a. climateb. time zonesc. topographyd transportation modes and routese. distances

Identify political factors

Understand how specific cultures impact business practices

Explain characteristics of American business cultureIdentify cultural differences including:

a. language/communication stylesb. religion/philosophyc. values and attitudesd. social organizatione. life stylesf. stereotyping

Identify business and social etiquette including:a. rituals and protocols

1. first impressions2. meetings3. greetings/gifts4. business cards5. use of names6. timegroup vs individualrole of womenmanagement styles

b.

c.

d.

e.

f.

g.

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business entertainmentdress codeswork ethicsstate of technologynegotiation conceptsfriendship

(A) Apply appropriate business practices for culturessuch as the Japanese, Taiwanese, Chinese, andKoreans:

a. identify the distribution system1. find the light resource to get to the right market

place for product2. find right partner for entry into market3. emphasize quality4. recognize that market success takes time

b. acknowledge cultural differencesc. locate irdormati, and assistance including:

1. The Japan External Trade Organization (JETRO)2. China External Trade Development Council3. Taiwanese Trade Council4. Korea Consulate General5. Japanese Consulate General6. Korean Foreign Trade Association5. China Council for Promotion of International Trade6. National Council for US-China Trade7. The Manufactured Products Import Association (MIPRO)8. US Foreign and Commercial Service9. International Trade Administration10. International Chamber of Commerce

d. participate in trade shows, trade missions, catalog shows, video showsand matchmaker events

e. describe quotas, tariffs, and regulationsf. use appropriate documents for shipments including:

1. commercial invoice2. certificate of origin3. import declaration or approval4. packing list5. bill of lading

g. use standard terminology and language in agreementsh. use metric systemi. use guidelines for business meetings including:

1. Identifying decision-making structure 9. using interpreters2. defining meeting goals 10. planning first meetings3. informing appropriate embassy officials 11. using group dynamics4. wearing conservative business clothes 12. using body language5. making appointments in advance 13. giving gifts6. using bilingual business cards 14. being prepared7. tipping or not tipping 15. being consistent8. planning for extensive entertainment and socializing

6. inspection certificate7. export declarations8. cites documents9. individual validated license

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:rnport and Export Basics

(A) indicates advanced competency or task taught be/ond core levelof International trade program

Competency:

Tasks:

Understand the differences and similarities between domestic-andinternational business

Identify differences and similarities for:a. currenciesb. languagesc. modes of transportationd. crossing boundariese. legal issuesf. time9. cultureh. political environmenti. product adaptation

Explain types of risks involved in trade:a. maritimeb. commercialc. politicald. legal

(A) Explain methods of importing and exporting such as: (See Marketingsection)

a. indirectb. direct

(A) Identify common mistakes made in international trade such as:a. insufficient commitment by top management to overcome difficulties and

financial requirements of exportingb. failure to develop master international marketing planc. failure to obtain qualified export counselingd. insufficient care in selecting overseas distributorse. insufficient planning for orderly growthf. neglecting export business when domestic market boomsg. failure to treat international services on equal basis with domestic servicesh. assuming given market thnique and product will automatically be

successful in all countriesi. unwillingness to modify prlducts to meet regulations or cultural

preferences of other countriesj. failure to print service, sale, and warranty messages in local langvlgek. failure to consider use of export management companyI. failure to consider licensing or joint venture agreementsm. failure to provide prompt shipments and readily available servicing for the

productn. incorrect and incomplete documentatioro. ineffective quality controlp. insufficient and untimely communication with agents, suppliers, distributors,

manufacturers, buyers

11011111111M

Competency: Understand reasons for exporting and importing

Tasks: Explain factors influencing decisions to export such as:a. maintaining competitive stability and gaining competitive

advantage at homeb. fragmented markets in foreign countriesc. higher profit marginsd. overcoming the domestic slack in demande. evening out seasonal fluctuelion in demand1. helping companies rem. ^ id spread product development costsg. increase overall sales volt,h. use excess production capacityi. learn about advanced technical methods used abroadj. exploit existing advantages in untapped marketsk. follow domestic competitors who are selling overseasI. acquire knowledge about international competitionm. test opportunities for overseas licensing or productionn. contribute to the company's general expansiono. improve overall return on investmentp. contract out production

Explain factors influencing decisions to import such as:a. price advantagesb. quality advantagesc. uniquenessd. supply/demand

Competency: Understand the exporting process

Tasks: Idbntify steps for exporting:a. assess a product/service export potentialb. make the export decision/management commitmentc. analyze and organize company for export including:

1. product2. operation3. personnel4. resources of firm5. industry structure, competition

d. develop market component/market plan including:1. making contacts/market plan2. selection of target markets3. product selection and pricing4. market entry5. distribution method6. sales & terms and conditions

e. determine inter-finance/purchase/payment agreementf. prepare and produce export product including:

1. adaptation2. labeling, packaging

g. prepare documentation, shipping, logisticsh. plan after sales services

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Competency:

Tasks:

Competency:

Tasks:

Understand the Importing procesii

Identify steps in the importing process:a. identify market needsb. research overseas suppfiersimanufacturersc. evaluate product sources based on:

1. quantity2. quality3. delivery4. price5. reliability6. sample mercnandise

d. select sourcee. check import regulationsf. negotiate agreements for sale including:

1. method of payment2. terms3. volume4. product promotion5. delivery date6. product specification7. packaging8. labeling

g. arrange financingh. identify quotas, tariffs, and standardsi. plan shipping, documentation, and logisticsj. arrange payment and distribution

Analyze International trade data

Explain use of:a. trade statisticsb. computerized economic data systems

Use graphs, charts, tablesInterpret data for business planning

Competency: Use International business resources

Tasks: Identify assistance and resources available from the:a. US Department of Commerce n. Chambers of Commerceb. US Small Business Administration o. Port Authoritiesc. Export-Import Bank P. Banksd. Overseas Private Investment Corporation q. Export Mgmt Companiese US Department of Agriculture r. Trade Associationsf. US Department of State s. Export Packersg. US Department of Treasury t. Freight Forwardersh. State Agencies u. Custom House Brokersi. United Nations v. Consulting Firmsj. Embassies and Consulates w. Transportation Carriersk. World Bank x. Credit Reporting FirmsI. Inter American Development Bank y. Universities/Collogesm. Asian Development Bank z. Libraries

(A) Competency: Understand overseas business travel

Tasks: Identify reasons for business travel including:a. to find distributors, agents, representatives/suppliersb. to sell to new customersc. to strengthen ties with established customers/suppliersd to learn more about the needs, tastes, and practices of the markete. to learn new opportunities for doing business

Identify travel needs such as:a. visasb. health regulationsc. travel documentsd. business contactse. import dutiesf. business cards and adequate supplyg. promotional materialsh. travel requirements of foreign countryi. carnetj_ customs registration

Plan the travel itinerary setting:a. realistic schedulesb. reflecting prioritiesc. transportationd. social activities

Make travel arrangements:a. identify foreign country's business practices, work days and hoursb. investigate history, culture, customsc. pack economicallyd. plan for weather, appropriate business attire, electrical

differences, currency exchange, jet lage. make and confirm reservations

Follow company reporting requirements

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276

International Economics

(A) Indicates advamed competency or task taught beyond core levelof international trade program

Competency: Understand role of International trade

Tasks: Explain:a. distribution of resourcesb. impact of international trade on standard of living

(A) Explain comparative and absolute advantage

Competency: Understand economic terms of International trade

Tasks: Identity terms, principles, and organizations associated with economics ofinternational trade including:a. import/exportb. exchange ratec. tariffd. quotae. protectionismf. supply/demandg. deficit/surplush. embargoi. trade balancej. balance of paymentk. capital account/current accountI. General Agreement on Tariffs and Trade (GATT)m. barter/counter traden. Gross National Product (GNP)o. multinational corporationsp. Harmonized System (HS)q. dumping

Competency: Understand economic systems

Explain the types of economies:a. market/capitalisticb. centraVplannedc. traditional/subsistence

Identify the role of government in international trade including:a. trade barriers/incentivesb. laws/regulations/trade policiesc. trade promotions

2823

International Marketing and Transportation

(A) indicates advanced competency or task taught beyond core levelof international trade program

Competency: Understand the marketing concept

Tasks: Explain terms and principles of marketing including:a. price f. utilityb. product / packaging g. value-addedc. promotion h. marketing conceptd.e.

placeconsumer

i. sale

Explain functions of marketing including:a. financingb. risk-takingc. buyingd. sellinge. transportingf. storingg. researching/standardization

Competency: Assess a product's market potential

Tasks: Analyze the success of a product domestically or internationally including:a. nature of the product:

1. size2. price3. packaging4. labeling5. distribution requirement6. acceptability to other cultures7. appropriate names8. regulations

b. nature of the market:1. trends2. competition3. avaaa'aility of service4. suppiy and demand

5. demographics6. buying behavor7. market structure

c. nature of the conr3ny:1. experience2. management3. resources4. production capability5. international goals

25 29

Competency: Assess a market's potential

Tasks: Identify countries or regions which offer the best prospectivemarkets which meet your goals

Describe the political government in each prospective marketincluding:

a. type of governmentb. government stabilityc. present and historical attitudes toward business with the U.S.d. national economic and development priorities and goals

List resources for obtaining marketing dataAnalyze demographic and economic conditions ;ncluding:

a. population size, growth, distributionb. literacy rate and education levelc. availability of labor, management potentiald. national income, per capita incomee. economic growth, GNP, industrial sector growthf. role of foreign trade in economyg. currency situation, inflation rate, conversion and currency controls,

credit regulationsh. consumer buying patternsi. cultural differences in language, values and attitudes,

religion, social organization, and colorDescribe development level and infrastructure including:

a. natural resourcesb. industrial and technological developmentc. physical distribution and communication networkd. similarities and differences with the US market

Investigate regulator/ market entry considerations including:a. limitations on trade: tariff levels, quotas and other nontariff barriersb. documentation and import regulationsc. US documentation and export controlsd. foreign standards, accepted industrial practices, measuring

systems, and certification proceduresIdentify legal considerations including:

a. code of lawsb. investment and licensing lawsc. taxation lawsd. employment lawse. patent, trademark, antitrust, advertising lawsf. relevant treatiesg. reality of law vs letter of the law

Identify governrnent assistance including:a. US government assistanceb. foreign government assistance and attitudesc. bilateral relations, p'ograms, treatiesd. development incentives

Analyze competition including:a. host countryb. third country

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30

Competency: Analyze International distribution systems

11) Tasks: Explain the basic functions of international distribution:a. moving the products to foreign/domestic marketsb. distributing the products in foreign/domestic markets

Identify modes and advantages of transportation including:a. oceanb. railc. truckd. air

Explain the role of:a. customs brokersb. freight forwarders

Identify options for transferring ownership including:a. FAS c. FOBb. C&F d. CIF

Explain innovations in shipping practices including:a. containerizationb. paperless /electronic transactions

(A) Explain ways to conduct exporting including:a. indirect methods:

1. commission agents2. export management companies3. export trading companies4. export agents5. piggyback marketing6. state-controlled trading companies

b. direct methods:1. sales representatives or agents2. distributors3. foreign retailers4. direct sales to users/consumers5. joint ventures6. franchising

(A) Explain ways to conduct importing including:a. indirect methods:

1. import merchant2. import commission house3. import broker4. wholesaler5. agent6. trading companies

b. direct methods:1. foreign manufacturer2. foreign broker3. foreign trade fairs4. foreign manufacturers agent

(A) Explain the purpose of Foreign Trade Zones including:a. US Customs Bureau system of bonded warehouses

Competency: Understand cargo insurance

Tasks: Explain importance of cargo insuranceIdentify types and coverage of cargo insurance:

a. Free of Particular Average (FPA)b. With Average (WA)c. All Risks (AR)

27 31

Ident4 role of insurance agents and brokers(A) Analyze insurance proposals

Competency: Use advertising, promotion, and public relations tools

Tasks: Explain the use of tools such as:a. domestictintemational advertising k. radiob. press releases I. televisionc. direct mail m. videose. kterature n. outdoor adsh. magazines o. trade fairsi. newsletters p. trade missionsi. local advertising q. catalogs

Use direct contacts such as:a. business colleaguesb. trade associationsc. world trade centersd. federal, state, and local government agenciese. banksf. foreign consulates, embassies

Evaluate the effectiveness of advertising, promotion, andpublic relations tools

Deliver messages i i local languageIdentify differences, in advertising media in other countries

Competency: Understand international pricing

Tasks: Identify cost components including:a. special packaging, packing, and markingb. freight charges

1. inland freight from plant to port of shipment2. air, sea a d land freight3. in-country from port of entry to customer

c. port charges including:1. US port handling, loading, and storage2. foreign port handling, unloading, storage

d. freight forwardere. insurance chargesf. import charges

1. customeJdocumentation2. import duties3. import taxes

a. financing charges.;h. value-added taxesi. commission expensesj. impact of fluctuating currenciesk. cost of modifications

(A) Explain factors affecting pricing decisions including:a. what the foreign market will allowb. cost of doing business

1. materials2. direct labor3. labor overhead4. other direct costs5. selling costs6. foreign transaction costs7. general and administration costs 2

28

c. competition's pricingd. profite. terms of sale (eg. FOB, CIF)

Competency: Understand customer service

Tasks: Explain the importance of good customer service including:a. importance of repeat salesb. ways of handling problemsc. compensating for errorsd. suggesting additional servicese. follow-upf. corporate responsibility for service

Explain importance and use of service strategies in meeting needs andwants of customers

Explain the importance of timeliness and complexity in customer serviceDifferentiate customer service roles in different businesses and cultures

(A) Competency: Select an export distribution system

Tasks: Analyze the:a. nature of product/serviceb. resources of firmc. how much control desired in distributiond. pricee. terms of salesf. level of control of marketing product/service in target areag. business conditions prevailing in target markets

Determine packing considerations and labeling requirementsDetermine method of sale (eg. FOB, CIF)Identify shipping, licensing, and collection documentationUse resources to identify agents, distributors, and representatives

including:a. Agent/Distributor Service, US Department of Commerceb. World Traders Data Reportsc. Banksd. Service Organizationse. Publications and Industry DirectoriesExport Magazinef. Trade AssociationsExport Management Associationg. Foreign suppliersh. Export departments of competitorsi. Consulates and Embassiesj. Matchmaker Eventsk. Trade Shows and Trade Missions

Evaluate options based on:a. intermediary's own acceptance in target marketsb. reputationc. overall experienced. experience with similar productse. technical capability and capacity to service productf. sales organization and quality of sales forceg. handing of competitive Inesh. knowledge of particular marketi. financial strengthj. sales volume and growth record

3329

k. knowledge of US business methods and reporting foraccounting, sales, marketing, and management

I. knowledge of efficient promotion techniquesm. knowledge of English and other languagesn. suggested method for introducing product intoo. credit ratingsp. observation of physical operation

Determine distribution approachNegotiate a contract protecting your rightsAnalyze contract components including:

nature of appointmentterritoryduties of exporterduties of sales representativebasic informationprici:-.2 and termsdeliveryinspectionwarrantyindustrial and intellectualproperty rightsnoncompetition

a.b.c.d.e.f.g.h.i.j.

k.

(A) Competency: Apply pricing strategies

Tasks: Determine ways to reduce your price such as:a. product loificationb. lower tariff classification

Determine cost of customer expectations such as:a. warranty, guaranteeb. reliabilityc. returns and allowancesd. credite. after sales servicef. replacement partsg. standards

Identify pricing procedures for foreign exchange controls such as:a. increasing prices to keep up with rate changesb. cutting down on items that use hard currenciesc. speeding up or slowing down paymentd. using hedges and options

Prepare pro forma invoice/quotation including:description of productquantitypacking specificationsgross weightsize of each piecedestinationterms of salemode of transportationinsurance requirements

j. method of paymentk. special documents or special handling information

Compute price according to terms of quotation inrluding:a. quote in accepted currencyb. time frame for validating quotation

I.

m.n.o.

2-

q.r.

s.1.

u.

c.d.

market

accountingallocation of dutiesgovernment approvalsterm and terminationForeign Corrupt PracticesAct

disptite resolutionlimitation on damagesintegration clausenotices and signaturesamendments

increased volumelower !abor/material cost

n. packagingi. adaptabilityj. shelf lifek. labelingI. brand name/reputation

a.b.c.d.e.f.

g.h.i.

3034

(A) Competency: Understand sales strategies

Tasks: Identify sales custohisAccommodate communication stylesUnderstand the meaning of an agreementKnow your customerUse appropriate negotiation techniquesDevelop personal relationships and trustRecognize and accommodate language differencesUse translatorsTrain customers and distributors on product features and use

(A) Competency: Develop an Import/export plan

Tasks: Determine business and personal goalsWrite executive summaryAnalyze the export situation including:

a. the productb. operationsc. personnel and export organizationd. resources of the firme. industry structure, competition, and demand

Analyze the marketing environment including:a. identification, evaluation, and selection of target marketsb. product selection and pricingc. distril tstion methodd. terms and conditionse. cultural differences

Identify the management plan including:a. internal organization and proceduresb. sales goals, profit forecastsc. legal and licensing requirementsd. documentation requirementse. time frames for standard levels of performance

List sources of industry informationIdentify strategy including:

a. countries with special trade advantagesb. primary target countriesc. secondary target countriesd. indirect marketing effortse. direct marketing efforts

Determine budgetDevelop pro forma financial statementsDevelop implementation plan including follow-up and reviewDetermine separate marketing techniques for each countryPrepare a product for export

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International Finance

(A) Indicates advanced competency or task taught beyond core levelof international trade program

Conyetency: Understand basic concepts of International finance

Tasks: Explain terms and principles associated with international finance including:a. pre-export finance:

1. government programs2. guarantees3. direct loans

b. post-export finance:1. receivable financing2. export credit insurance3. Foreign Credit Insurance Association (FCIA)4. international factoring5. forfait

c. letters of credit for exportersd. letters of credit for importerse. acceptance financingf. countertradeg. barterh. compensation tradei. spot and forward exchange ratesj. bank creditk. payment termsI. document collectionsm, capitaln. trade financeo. payment terms (incoterms) such as:

1. FOB 5. FAS2. CIF 6. EXOUAY3. C&F 7. EXSHIP4. EXWORKS

(A) Identify considerations for financing including:a. strategic need for financingb. cost of different methods of financingc. management of working capital and cash flowd. length of time financing requirode. risk political, transactionf. company's own financial resources

Competency: Understand foreign currency/exchange

Tasks: Explain importance of US dollar in international transactionsExplain foreign exchange hedging strategies such as:

a. forward contractsb. options

List foreign currencies and their exchange rateCompute exchange rates based on current conversion informationExplain how exchange rates influence the cost of imports and exports

3633

(A) Explain how trey." exchange values are influenced bysupply and &Arland

(A) Explain government currency controls(A) Explain foreign exchange transfer risks

Competency: Understand methods of international payment and finance

Tasks: Ident ly methods of payment used in trade finance for importing andexporting including:a. cash in advanceb. letters of credit such as:

1. sight 3. irrevocable2. time 4. irrevocable and guaranteed

c. documentation collections such as:1. sight2. time

d. open accountse. consignments

Identify sources of financial assistance including:a. private sourcesb. government 8 government -assisted sources

Explain the services of commercial banks(A) Develop a trade finance strategy

(A) Competency: Secure financing

Tasks: Identify international banking servicesIdentify acceptable banks and expertiseIdentify other sources of financingIdentify process of obtaining creditPrepare loan documentationPrepare for negotiations with financing agencyDistinguish between internal and existing credit facilities

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37

Laws and Regulations

(A) Indicates advanced competency or task taught beyond core levelof International trade program

Competency: Understand laws regulating exports

Tasks: Describe regulations for exporters to follow to comply with U.S. law including:a. restrictions on exporting of sensitive technologyb. prohibition of pailicipation in a nonsanctioned boycottc. prohibition of export of scarce materialsd. restriction on facilitating payments

Identify procedures and agreements for meeting foreign market requirementssuch as:a. documentation requirementsb. foreign language labeling requirementsc. requirements to use local importagentsd. customs issues and dutiese. restrictions on method of paymentf. health regulationsg. countertradeh. antitrust

Describe state laws related to exportingExplains types and uses c; export licenses including:

a. general licensesb. validated licensesc. special licenses

Identify the role of agencin in regulating exports including:a. US Department of Commerceb. US Department of Justicec. US Department of Agricultured. Food and Drug Administratione. Environmental Protection Agencyf. US Department of Stateg. impartment of Interior

(A) Explain US laws regulating experts including:a. Trading with the Enemy Actb. International Emergency Economic Powers Actc. Arms Export Control Actd. Atomic Energy Acte. Export Administration Actf. Export Administration Regulationsg. Foreign Corrupt Practices Act of 1977h. Anti-Boycott Regulationsi. Omnibus Trade and Competitiveness Act

(A) Identify country groups and export control classificationsincluding:

a. special country classificationsb. technical data controlsc. short supply

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38

Competency: Understand laws regulating Imports

Tasks: Describe regulations for importers to follow to comply withUS law such as:a. health regulationsb. agriculture regulationsc. fire arms

Identify role of agencies in regulating imports such as:a. US Department of Agricultureb. US Department of Justicec. US Department of Commerced. US Department of Statee. US Department of Treasury1. Federal Drug Administrationg. Environmental Protection Agencyh. Federal Communications Commissioni. US Department of Interiorj. Consumer Product Safety Commissionk. Federal Trade CommissionI. Federal Aviation Administration

(A) Explain US laws regulating imports including:a. Omnibus Trade and Competitiveness Actb. Anti-Boycott Regulationsc. Trading with the Enemy Act01. International Emergency Economic Powers Acte. product specific acts Wilting certain imports (dairy products, steel)1. regional laws promoting trade

(A) Identity country groups and import control classifications including:a. special country classifications (GSP, Caribbean Basin)b. quotas

Competency: Understand customs regulations

Tasks: Explain purpose and role of US customsExplain terms and principles associated with customs including:

a. Foreign Trade Zoneb. General Agreement on Tariffs and Trade (GATT)c. Most Favored Nation (MFN) treatmentd. quotae. tariffsf. dutiesg. dumpingh. General System of Prefererces (GSP)i. bonded warehouse systemj. ad valoremk. quarantineI. liquidation

identify customs regulations for:a. shipping c. importingb. duties d. exporting

Identity classifications for goods such as:a. Harmonized Systemb. Standard Industrial Classification

(A) Identify differences in US vs foreign duties and tariffs

36

39

(A) Competency: Understand Intel!' Au& property rights protection

Tasks: Explain protection: of international trade treaties including:a. Patent Cooperation Treatyb. Paris Convention for Protection of 'adustkial Propertyc. Universal Copyritoht Protectiond. US Copyright Acte. Intamational Traffic in Arms Regulationst. Omnibus Trade Bill (301C)

Explain the protection of patents, copyrights, trademarks, and trade secretsIdentify the enforcement agencies ito intellectual property rights protection

including:a. International Trade Administrzt. ion c. US Department of Stateb. US Customs d. US Department of Justice

4037

Communications

(A) Indicates advanced competency or task taught beyond core levelof International trade program

Competency: Understand international communications

Tasks: Explain terms and principles of international communications including:a. negotiation f. protocolsb. customs g. listening skillsc. rituals h. miscommunicationsd. etiquette L jargone. body language j. agenda

Identify differences between verbal and nonverbal communicationExplain how cultural values affect communicationIdentify business protocols for:

a. introductions c. confidentialityb. conversation d. cultural differences

Use standard English, avoid slang and jargonIdentify communication styles for different audiencesUse appropriate presentation methods

Competency: Use a foreign/world language

Tasks: Identify survival, greeting, and business terms in a foreign/world languageExplain importance of using host language including:

a. respectb. clear understandingc. acceptance/friendship

Identify role of translators and interpretersExplain function of written and oral communications

Competency: Analyze communication modes used in International trade

Tasks: Explain use of communication modes used in international trade including:a. telephone f. courier servicesb. telex g. electronic systemsc. fax h. translatorsd. correspondence i. transcriptionse. internal communication procedures j. postal systems

Explain the use of computer systems in international trade including:a. communication systemsb. financial /accounting systemsc. brokerage systems

(A) Compare costs of electronic communications(A) Demonstrate how to:

a. send a telegramb. send a mailgramc. telegraph a money orderd. use electronic maile. send a faxf. send a telex

(A) Competency: Use the telephone

Tasks: Explain the importance of the telephone in businessIdentify international time zone differencesUse telephone equipment including:

a. PL'X (if available)b. rotay dial and touch-tone phonesc. six (or more)-button desk phonesd. speaker phonese. automatic dialers1. rural telephone systemsg. international telephone systems

Answer the telephone with:a. proper business identification and greetingb. cheerful and enthusiastic voicec. clear and distinct speechd. a pleasant tone and pitche. sufficient volumef. conviction and confidenceg. the proper closeh. assistance when identifying foreign languag6 `ranslation needsi. prompt responsej. basic Englishk. screening techniquesI. treating every call as importantm. identifying yourself immediatelyn. completing calls promptlyo. ending positively and appropriatelyp. having pencil and paper ready for messagesq. saying "thank you" and "you are welcome"r. transferring callss. monitoring calls on holdt. rouiing messages

Locate a telephone number using:a. a telephone directoryb. directory assistance (local and long distance)

Follow office procedures for placing, Icing-distance calls considering time differences andrate periods for:a. direct distance dialing f. mobile and marine callsb. station-to-station calls g. credit-card callsc. person-to-person calls h. overseas callsd. collect calls i. toll-free callse. conference calls j. Trident radio phones

(A) Competency: Follow procedures for telex/cables/fax

Tasks: Identify terms aad language used for telex/cables/faxLocate overseas couriers/fax/cable informationMake sure telex/cable/fax address and number is included on all correspondenceMake sure telex/cable contains complete informationCheck number and name of partyBe aware of time differencesAcknowledge and confirm

(A) Competency: Prepare written communications

Tasks: Compose international business correspondence using:a. appropriate grammar and clear sentencesb. basic businew vocabularyc. standard Englisiiiforeign language

Write international business sales letters including:a. establishing reputation of product and companyb. identifying what you are seekingc. requesting a responsed. providing telex/faxe. sending necessary materialsf. sending all inquiries by airmail/telex/fax

Respond to foreign inquiries including:a. translating requestb. acknowledging receipt of inquiryc. providing quotationsd. following company procedures

(A) Competency: Perform general office duties

Tasks: Maintain alphabetic, numerical, and subject filing systemsOrganize files by country and topics such as:

a. advertising v.b. air freight w.c. banking: US anr1 foreign x.d. chronological y.e. country files z.f.

9-h.i.

jk.I.

m.n.

o.

P.

q.r.

s.t.

compatible productscompetitioncredit informationcurrency ratesdistributorsdocumentsformatsfreight font girdingholding/pendingitinerarieslegal: US and foreignlost businessmarketing sourcesnew correspondenceoffice equipment

aa.bb.CC.

dd.ee.ff.

99.hh.

kk.II.

mm.nn.oo.pp.

old businesspersonal contactsphotographspricingprintingproductprojectspromotion mailpurchasesreceiptsreferencesresource peoplesalessources of informationstandard policiessuppliestaxestelecommunicationstelephonetravel plans

u. orders completed US brokersDuplicate materials on copy machineSchedule meetingsMaintain appointment and calendar systemProcess mail includinC:

a. identifying postal regulations for international mailingsb. using postal s :' :'ces

Process orders including:a. preparing a separate folder for each orderb. confirming pricing/paymenVcredit/shipping termsc. having production confirm orders termsd. producing order

41

43

e. telexing/faxing customer:1. confirming order2. clarifying order

f. preparing order for shipmentg. arranging shipping pick-uph. reviewing and corralling shipping documentation

Use general office resources and references

(A) Competency: Plan business meetings

Tasks: Follow procedures for scheduling meetings, audio conferences, andteleconferences including:a securing meeting spaceb. planning agendasc. iotifying participantsd. arranging for refreshmentse. organizing meeting materialsf. recording meetings by writing, video, audio tapes

Follow up meetings by sending materials and reports to participants

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44

Entrepreneurship

(A) indicates advanced competency or task taught bey'nd core levelof internationam

Competency: Understand entrepreneurship potential

Tasks: Describe the role of self-employment in the free enterprise systemIdentify risks and rewards of starting a new businessIdentify the role small businesses have played in job creation and new

products and servicesIdentify how profits and losses affect a business

(A) Competency: Evaluate personal entrepreneurship opportunities

Tasks: Identify interests and abilities and personality traits including:a. personal backgroundb. behavior patternsc. life-styles

Evaluate business skills including:a. skills needed to start and maintain businessb. experiences where these business skills have been acquiredc. specific business skills possessed and where help is needed

Build a support system including:a. mentors and organizations as role modelsb. outside sources for assistance and expertisec. assistance and support

Assess personal finances including:a. feasibility to undertake a business

Complete product or service survey including:a. identifying potential business ideab. monitoring needs of consumerc. analyzing product or service feasibility

Conduct a market survey including:a. consumer needs and product informationb. market factors relative to competition

Plan a business including:a. type of business ownershipb. types of financingc. financial and record-keeping forms for financial plansd. the business strategy

Identify resources for small business assists ice including:a. small business resourcesb. technical assistance

Develop a personal plan of action

45

(A) Competency: Prepare a business plan

Tasks: Identify purpose of business pian such as:a. identifying type of service or product offeredb. determining feasibility of starting a businessc. serving as sales tool for financingd. forming basis of operations for business

Write a specific business plan including:a. business surveyb. business backgroundc. business descriptions (products/services)d. markisi;ag plane. management planf. financing including cash flow projections

(A) Competency: Establish a business

Tasks: Identify steps for starting an international business including:a. obtain financingb. identify personal expertisec. hire and train staffd. prepare site/locatione. define policies and proceduresf. identify legal and government issuesg. define taxation issuesh. obtain distributor agreements, etc.i. define sales projectionsj. prepare promotional activitiesk. set I'd accounting systemsI. set up protection systems

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46

Trade Documentation

(A) Indicates advanced competency or task taught beyond core levelof International trade program

Competency: Identify documents necessary for exporting

Tasks:

co

Explain the importance of documentation in international tradeExplain the use of export documents including:

a. shipping documents1. export licenses2. bills of ladinginland, air, and ocean bills of lading3. insurance certificates4. Shipper's Export Declaration

b. collection documents1. commercial invoices2. consular invoices3. certificates of origin4. inspection certificates5. customs invoices

c. other documents1. pro forma invoices2. letters of credit3. drafts4. letters of transmittal5. notices of exportation6. dock/warehouse receipts7. certificates of manufacturing8. health permits9. packing list

Identify special documentatior. required for foreign countries including:a. customs invoice formsb. import declarations and restrictions

Use resources for identifying foreign import requirements including:a. US Department of Commerce Export Regulationsb. Foreign Trade Statistics Regulationsb. foreign government embassies and consulatesc. Bureau of National Affairs Export Shipping Manuald. Official Airline Guidee. National Council on International Trade Documentationf. Freight Forwarder Professional

Identify requirements for export shippingExplain functions of international freight forwarder's including:

a. explaining requirements for export shippersb. advising and servicing exporters needsc. assistance in financingd. selecting mode of transportation and routese. minimizing shipping costsf. troutleshootingg. packing and documentation

Identify import barriers to trade encountered by exporters including:a. import licensesb. exchange permitsc. quotas

Explain the use of computers in preparing documentation

Competency: Identify documents necessary for Importing

Tasks: Explain importance of documentation in international tradeExplain use of import documents including:

a. entry manifestb. evidence of right to make entryc. pro forma invoice/commercial invoiced. packing liste. entry summaryf. entry surety bondg. carrier certificate release order

Identify process of importing merchandise including:a. filing documents necessary for determining whether merchandise may

be released from custom's custoeyb. filing documunts which contain information for duty assessment and

statistical purposesExplain:

a. the assessment of duties on importsb. use of commercial invoicesc. classification and values of importsd. markingse. special requirementsf. fraudg. foreign trade zones

Competency: Understand the metric system

Tasks: Explain metric units of measurement for:a. weightb. distancec. volumed. size

Convert measurements to metric systemIdentify the importance of metric system in documentation and packaging

(A) Competency: Understand the flow of documentation

Tasks: Identify the responsibility of shippers:a. prepares domestic bill of lading for movement of

cargo to pierb. sends copy to forwarder with packing listc. checks bills of ladingd. marks cargo to show weights, measurements, destination,

ID marks, country of origine. packs shipment

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48

Identify responsibilities of customs house broker:a. obtains customs release, freight release, Department of

Agriculture clearances, and other required documentsbefore contacting motor carrier

b. forwards to motor carrier original bill of lading anddeliver: order

c. checks bill of lading and delivery order for completenessd. guarantees terminal operator lading charges and demurrage

Identify the responsibilities of the inland carrier:a. secures interchange agreement with steamship company on containersb. accepts ca go for transit to portc. checks bill of lading and delivery order for completenessd. advises freight forwarder or shippers representative of cargo's arrivale. obtains information from forwarder or representative on name of vessel,

sailing date, pier number, location, special permitsf. obtains dock receipt from forwarder or representativeg. contacts terminal operator to make special arrangements and pick uph. provides truck driver with delivery orderi. signs tally and loading ticketj. retains copy of delivery orderk. advises broker of completion of cargo pick-upI. delivers goods to final destinationm. surrenders bill of lading, loading ticket, and other documents to importer

Identify the responsibilities of the forwarder:a. provides dock receipt and special permits to delivering motor carrierb. checks dock receiptc. assembles documentsd. prepares draftse. sends documents to designated bankf. mails copies to exporters and other parties involved

Identify the responsibilities of the terminal operator:a. issues pass to driver at gate houseb. assigns driver a check and unloading spotc. retains original dock receipt and forwards copy to steamship companyd. makes arrangements for payment of demurragee directs driver to pier Customs Office1. loads cargo vehicle with pier personnel (the checker notes exceptions

and shortages)g. retains original delivery order

identify the responsibilities of the Customs Office:a. verifies driver's papers against pre-logged Customs permitsb. stamps delivery order or tally sheet

Identify responsibilities of steamship/air freight company:a. notifies importer or agent prior to shipment's arrivalb. issues bill of lading to shipper or agentc. provides freight release to shipping terminal operator

Identify importance of proper consignment procedures for exports/imports

(A) Competency: Prepare trade documentation

Tasks: Re.:ew documentation and proof for:a. accuracyb. consistency of languagec. completenessd. timelinesse. legibilityi. grammar

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49

Use computers in preparing standard trade meritsAccess on-line data relevant to completing mentationIdentity sources of assistance in preparing formsFollow procedures for form preparationIdentity relationship between documents in their preparation

(A) Competency: Understand export licensing

Tasks: Explain the use of export regulations in licensing including:a. requirementsb. application processc. limitationsd. national interests

Identify corporate responsibility in regards to licensingIdentify types of export licenses:

a. general licenses such as:1. G-DEST2. GIT3. GLV4. GTDA

b. individual validated licenses for:1. short supply2. strategic military commodity3. unpublished technical information

c. special licenses such as:1. project license2. distribution license3. supply service4. qualified general license

(A) Cornpetency: Understand commercial licensing

Tasks: Examine other licensing agreementsObtain legal counselExplain how to negotiate commercial licensing agreements:

a. clearly define what is being licensedb. specify exactly what territories are covered by the licensec. ensure high quality productiond. make sure licensed asset remains secret and under your controle. insist on minimum performance clause in contract

(A) Competency: Obtain an export license

Tasks: Identify licenses needed lur your productUse federal trade assistance services including:

a. Bureau of Export Administrationb. Iniemational Trade Administration

Follow the procedures for obtaining an export license:a. identify product Export Commodity Control Number

(ECCN) and destinationb. identify required documentation for ECCN and destinationc. obtain export clearance documentation including:

1. Statement by Ultimate Consignee and irchaser2. International Import Certificate3. application for US export license

48 50

d. submit documentation to Bureau of Expon Licensing.Office of Export Licensing, Office of ExportAdministration (OEA)

e. receive acknowledgement card, applicationacknowledgement copy, approved export license

Place Destination Control Statement on commercial documentsSubmit Shippers Export Declaration to carrierMake shipment and complete record of shipments on reverse side of export

licenseReturn license to Office of Export Administration once business is concluded or

license expiresSubmit changes to license for new transactions to OEA

(A) Competency: Prepare pro forma invoices

Tasks: Explain reasons for pro forma invoices including:a. arranging for financingb. arranging for licersingc. meeting pre-shipping requirementsd. determining selling price

Explain use of pro forma invoice in documentation package used in negotiationIdentify components of pro forma invoices including:

a. buyerb. consignee/shipperc. mode of transportationd. port of exporte. port of importf. method of paymentg. description of goods, quantity, weight and dimensionsh. breakdown of costsi. validity period for pricesj. estimated date of shipmentk. insurance requirementsI. special documents or handling informationm. packing specifications

(A) Competency: Understand documentation for letters of credit

Tasks: Explain types of letters of credit used in international transactionsIdentity the requirements of:

a. Uniform Customs and Practice for Documentary Credits (UCPpublication 400)

Explain process for letter of credit transaction:a. buyer applies to bank for letter of credit after terms

of sale agreed uponb. buyer's bank prepares letter and sends to advising

bank of exporterc. advising bank confirms with exporter and sends letter of

confirmation and creditd. exporter delivers merchandise to importere. exporter presents documents for payment to negotiating bankf. negotiating bank negotiates documents and transmits findings and

documents to advising/issuing bankg. issuing/reimbursing bank pays exporterh. issuing bank charges importers account and releases documents

5149

Analyze letter of credit for accuracy and completeness:a. ensure that terms and conditions agree with terms

and conditions of pro forma invoice including:1. special handling2. marking3. limitations4. price computation

b. ensure that credit terms can be metc. identify possible inconsistencies regarding all documentationd. identify special handling requirements

Identify documents needed for payment of letter of credit including:a. certificate of originb. consular invoicesc. inspection certificated. transportation documentse. other required documentsf. packing list

Explain importance of providing accurate information for letters of creditDescribe reimbursement process including:

a. how payment dates are determinedb. means by which monies are transferredc. role of correspondent banks involved

Compute direct and indirect cost of letters of credit

(A) Competency: Prepare export packing list

Tasks: Explain the relationship of the export packing list to the sales orderIdentify types of export packing including:

a. containerizationb. consolidated containers

Follow international packing procedures:a. pack in strong containersb. seal and fill containersc. evenly distribute weightd. pack goods on pallets if possiblee. use packages and packing filler made of moisture resistant materialf. avoid mention of contents or brand name to avoid pilferageg. strap, seal, and shrink wrap

Identity export labeling requirements:a. marks of originb. detailed labels for food and chemical productsc. cautionary marks and symbolsd. date marks for perishablese. gross weight, net weight in metricf. letter of credit numberg. shipping marts

Prepare packing lists identifying:a. number of packages in shipmentb. how packages are numberedc. gross and net weight of each packaged. package dimensionse. quantity of goods contained in each package

Identify packing requirements for foreign country importsReview packing and weight list to determine if:

a. packing type is same as specified in commercial invoiceb. quantity and units tally with commercial invoicesc. exact breakdown of merchandise by package is shown

5052

(A) Competency: Prepare a commercial Invoice

Tasks: Explain significance of commercial invoice to letter of creditIdentify common errors on commercial invoices including:

a. inconsistent "ship-to" addrest. from bill of ladingb. incomplete informationc. unacceptable terms and statements

Explain the use of the export packing list (sales order) in preparingcommercial invoice

Identify components of a commercial invoice including:a. name and address of buyerb. quantity of each itemc. description of goods (container and seal numbers)d. unit and extended pricee. deductionsf. total and net amount invoicedg. shipping marks for shipment identification, destination, buyerh. mark the ircel once or twice if large shipmenti. mark each package in shipmentj. identify weights and special notations concerning weightsk. name of carrying vesselI. consigneem. order number or sales contract Identificationn. sellers invoice or order numbero. sales price terms

Make sure product description, dates, and terms of sale match letter of credit

410Attach consular statements to invoiceReview commercial invoice to determine if:

a. invoice conforms with letter of creditb. invoice is made out in name of applicantc. commercial invoice is signedd. commercial invoice is countersigned by other party required by credite. shipping marks agree with bill of ladingf. shipping charges agree with bill of ladingg. partial shipments are prohibited

(A) Competency: Prepare a Shipper's Export Declaration

Tasks: Identity exceptions for Shipper's Export Declarations including:a. shipments by mail at less than $500, other modes $1500b. noncommercial shipments by mailc. shipments of technical data by maild. shipments made under General License GIFT

Explain requirements for Shipper's Export Declaration including:a. required for all shipmentsb. merchandise destined for one foreign cou. from another which

transits the USc. foreign merchandise exported from General Order Warehousesd. imported merchandise rejected by government inspection and is

being exportedComplete Shippers Export Declaration using export license number reporting:

a. exporter and exporter's identification numberb. relairid party transactionc. agent of exporterd. intermediate and ultimate consignee

5153

e. exporting carrierI. US port of exportg. method of transportationh. loading piernem:inali. point of origin or foreign trade zonej. country of ultimate destinationk. marks and numbersI. commodity description and numberm. gross and net shipping weightsn. domestic or foreign marking including country of origino. value (FOB value of shipment at port of export)p. ECCNq. destination control statementr. designation of agents. signatures

ldehtify number of copies of declaration requiredUse English languageIdentify requirements for separate Shipper's Export Declarations

(A) Competency: Prepare a Certificate of Origin

Tasks: Identify countries which require Certificate of OriginUse completed Shipper's Export Declaration in preparing Certificate of OriginIdentify components of Certificate of Origin including:

a. owner or agentb. name and address of shipperc. name of shipd. ship date consigned toe. bill of lading numberf. markings and numbersg. number of boxesh. gross/net weighti. descriptionj. date prepared

k. stateI. local chamber of commercem. signature of Secretary of Chamber of Commerce

(A) Competency: Prepare bill of lading

Tasks: Explain terms and principles associated with domestic andinternational bills of lading including:a. shipper's letter of instructions i. original bill of ladingb. ocean bill of lading j. clean bill of ladingc. air waybill k. full set of bills of ladingd. inland bill of lading I. transshipmente. onboard bill of tiding m. contract of carriagef. through bill of lading n. negotiableg. straight bills o. shipper's orderh. National Council on International Trade Documentation

Identify functions of air waybills including:a. serves as official receipt to shipper for material specified on air waybillb. transportation of property in accordance with governing tariffc. provides shipper with bona tide document acceptable to banksd. provides consolidator with all necessary internal recordse. provides official completion of contract of carriage when signed

52 54

Explain the use of the Shipper's Export Declaration in preparing thebill of lading

Describe procedures for completing bills of lading including:a. using shippers instructionsb. attaching shipper's letter of instruction to origin station

copy of air waybillc. completing name a 4 address of shipperd. completing name and address of consigneee. describing materials being shipped (contains r and seal numbers)f. identifying number of pieces and marksg. identifying payment terms-prepaid or collecth. identifying value of shipment for carriagei. identifying export routingj. identifying forwarding agentk. identify ing port of loading and dischargeI. identifying point and country of origin and destinationm. noting charges, date and place of issue, signatures, changes

Explain the importance of standardization of language across documentationMake sure "consigned to the order or is properly completed and charged to the

appropriate partyReview bill of lading to ensure:

a. bill of lading is in negotiable formb. negotiable copies are presented to bank and properly endorsedc. bill of lading is cleand. bill of lading indicates merchandise was loaded on board and within terms

specified in credite. bill of lading completed as prescribed by letter of creditf. if freight was prepaid, it was indicated on bill of lading with proper stampg. marks and numbers, quantities, descriptions match commercial invoice

and credit documentsh. bill of lading shows transshipments or prohibition of transshipmentsi. all corrections are initialized or signed by carrier or agent

(A) Competency: Prepare customs entry forms

Tasks: Explain use of customs house brokersIdentify required customs forms such as:

a. invoicesb. packing listsc. bills of ladingd. inspection certificates

1. agriculture approvals2. hazardous equipment approvals

Explain bonding procedures and requirementsIdentify components for completing required entry formsReview customs entry forms for completeness and accuracy

(A) Competency: Prepare consular Invoices

Tasks: Explain country requirements for consular invoicesIdentify language requirements for completing consular invoicesAnalyze consular/customs invoice to determine if:

a. invoice tallies with commercial invoice and bill of ladingb. description of merchandise is in a foreign language and requiredc. official form completed in all places indicated

5553

d. there are no alternatives except by letter of correctionissued by the Consulate

e. legalized commercial invoices are required and copiesare legalized

(A) Competency: Finalize Insurance documentation

Tasks: Review insurance documents to determine if:a. insurance policy or certificate is required by letter of creditb. insured amount is sufficientc. insurance coverage is complete and in conformity with creditd. certificate is countersignede. certificate or policy is endorsedf. shipping rmiks are identical to commercial invoice and bill of ladingg. corrections are signed and initialized and riders for binders attached

(A) Competency: Understand documentation for banker's acceptance drafts

Tasks: Explain terms and principles associated with drafts including:a. drawerb. payeec. draweed. tenore. sight

Describe the process for payment c draftsIdentify components of drafts including:

a. draft numberb. datac. city where draft is drawnd. value of draft in figures and wordse. type of transaction financedf. merchandise financedg. points of origin and destination for goodsh. acceptance staiipi. date draft accepted

signatures

(A) Competency: Report a claim for damaged goods

Tasks: Identify terms and principles associated with filing a claim including:a. physicalb. fortuitousc. externald general average agreement

Explain importance of seal and container numberLocate:

a. sealb. insurance documents

Contact carrierTake pictures of damage in containerCall surveyor if not covered by insurance to inspect damages/determine cause of

damage

5456

Submit documents to insurance company or carrier including:a. bill of ladingb. original or certified copes of commercial invoicec. packing listd original survey reporte. copy of masters protest1. short landed certificate of steamship companyg. copies of truckers receiptsh. copies of receipted billsi. valued inventory of articles in shipmentj. mailing receiptsk. consumption entry report on insuredI. copy of certificate of insurance

File claim as soon as possible

55

57

Employability Skills

Competency:

Tasks:

Competency:

Tasks:

Make career choices

Conduct a self-assessment:a. assess values in relation to workb. recognize skills and aptitudesc. assess employment history and experienced. describe obstacles to employmente. use Alaska Career Information System and other career

counseling systems and publications (ie. ASVAB)Identity career dusters:

a. list specific jobs and duties within clustersb. describe apprenticeship/training programsc. describe advanced training opportunities

Use labor market information:a. describe the current local labor marketb. identify growth/demand occupationsc. relate career choices to local labor market

Select a career goal:a. list how skills could be used in other jobsb. develop specific steps to reach goal

Evatdato jobs In international business

Identify educational and occupational opportunities such as:a. adult, post secondary vocational trainingb. federal, state and local funding

Locate resources for finding employmentConfer with prospective employersExplain jobs in international business including:

a. export manager aa. sales clerk/cashierb. documentation clerk bb. customer relationsc. messenger cc. lending officerd. client service representative dd. managere. operations /maintenance tech. ee. airport ramp servicef. sales ff. consultantg.h.i.

j.k.I.

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warehouse workertranslatorforeign exchange clerkcommercial fisher/crewoffice clerkescortadministrative assistanttelemarketing personexport representativepublic relations specialistletters of credit processorcollection processortrade finance officergeneral investigatormanufacturing speciaiist

550

gg. data processinghh. development specialistii. distributorjj. economistkk. educatorII. facilities developermm.accountantnn. foreign representativeoo. tourism promoterpp. forestry techniciansqq. brokerrr. transportation specialistss. logistics plannertt. travel agentuu. interpreter

Competency:

Tasks:

Competency:

Tasks:

Competency:

Tasks:

Competency:

Tasks:

Competency:

Tasks:

w. air caw-traffic positionx. computer programmery. bank officerz. letters of crecht officeraa. commercial pilot

Prepare a resume and job application

ww. seafood processorxx. protocol officeryy. receptionistzz. bookkeeperaaa.intemational attome

Obtain a social security numberUst:

a. job objectiveb. educationc. past and present work experienced. foreign languagese. travel experiencef. hobbies and intern%g. community activities or membershipsh. in-school activities or membershipsi. awards, positions, or dub officesj. adult references, including addresses and phone numbers

Obtain extra copiesRead job applications carefullyFollow instructionsComplete all items accuratelyWrite 'legiblyVerify references before listing them

Write a coy loner

Explain when and how to write a cover letterExplain what a writing sample tells a potential employerUst the things the cover letter must include

Interview for a job

Contact an employer to schedule an interviewPrepare responses for questions asked in an interviewUse proper etiquetteDress appropriately

Follow up the Interview

Analyze the interviewDetermine whether a follow-up letter or call is requiredWrite a thank-you note or make a follow-up call

Dress appropriately on the job

Identify proper attireBe neat and clean

58

59

Competency:

Tasks:

Manage personal responsibilities related to employment

Secure adequate transportationIdentify adequate child care alternativesSecure appropriate child careUse independent living skillsDevelop a personal finance plan

Competency: Maintain a business-like image

Tasks: Demonstrate knowledge of company products and servicesExhibit positive behaviorRead current job-related publicationsPromote employers company image and purposeMai, lain relationships with trade, civic, and professional organizations

Competency: Maintain good health for effective job performance

Tasks: Exercise regularlyEat properlyGet adequate restExplain the issue of smoking on the jobRefrain from drug abuseIdentify hazards of job-related infectious diseases and how to avoid them

Competency: Work safely

Tasks: Comply with safety and health rulesUse tools and equipment propertyUse emergency and fire safety equipment properlyUse appropriate action during emergenciesMaintain clean and orderly work areaApply first aidApply CPRRecognize your role and the benefit of maintaining a safe and healthy environment

Competency: Understand employee rights and responsibilities

Tasks: Explain state labor laws relating to compensationComplete tax formsDescribe:

a. minimum wage and types of exempt businessesb. employee benefits, rights and responsibilitiesc. labor contracts, grievance procedures and the role of unions

Review a sample personnel policy

Competency: Attain work maturity

Tasks: Describe the importance of openness to new situationsDemonstrate characteristics of the mature person:

a. self- acceptanceb. consideration and respect for othersc. self-controld. positive thinking and attitudese. flexibilityt. initiative

6059

Maintain good work relationshipsDevelop a mufti - cultural awareness and orientationDifferentiate between personal and job-related problemsFollow orderly and systematic work behaviorBe punctual

Competency: Make effective decisions

Tasks: Explain the importance of having a method for analyzing and solvingproblems

Use the problem-solving process:a. identify problemsb. obtain informationc. analyze problemsd. develop and analyze alternative solutionse. choose a course of actionf. persevere through hardshipsg. recognize and change otherwise unworkable solutions

List objectives for completion of a taskArrange objectives in a sequenceEstajish timeline for completing objectives

Competency: Demonstrate initiative and productivity

Tasks: Organize time effectivelyBe responsibleCare about the quality of workComplete assignments in accurate and timely mannerExhibit ability to handle pressures and tensionsSet priorities

Competency: Be assertive

Tasks. Differentiate between assertive, aggressive, and passive behaviorExplain whom to go to for employee problems

Competency: Be honest

Tasks: Define honesty and integrityExplain how to deal with theft and dishonestyRelate employee integrity to overall company performance

Competency: Be renal. id dependable

Tasks: Maintain acceptable attendance recordsBe on timeGive timely notice of interruptions to work scheduleFollow rules and regulations of work site or training siteFollow directions

61

so

Competency: Maintain good personal relations

Tasks: Use positive attitudes with othersAccept supervision and criticismCooperate with othersAccept the chain of commandFollow course of action to bring problems to attention of

managementIdentity common onthe-job co-worker problemsControl emotionsAssume responsibility for own decisions and actionsExhibit pride and loyalty

Competency: Follow verbal and written directions

Tasks: Ask for clarificationUse listening skillsReview situations of poor communicationsRead directions

Competency: Identify proper Job resignation procedures

Tasks: Write a letter of resignationMake final settlements (in regards to retirement, physical injury, social

security, severance pay, etc.)

Competency: Use leadership skills

Tasks: Describe student leadership organizations and how they teach leadershipskills:a. participate in meetings using parliamentary procedureb. function in committees by accepting assigned responsibilitiesc. plan and conduct group leadership activitiesd. participate in society in a democratic waye. be punctual and dependablef. follow rules, standards, and policiesg. work cooperatively with others

Explain importance of sell-esteemPractice eye contactUse a firm handshake when appropriateUse presentation skillsUse communications skillsParticipate in leadership activities

61

62

63

VCurriculum

Analysis Matrices

Curriculum Analysis MatricesIdentified Competencies by Course Offerings

This competency checklist should be used by teachers in identifying competencies to be included in specificclasses in international trade education. This checklist is a curriculum analysis tool for use by teachers inassigning responsibilities for the competencies of a total international trade program.

All courses taught in the international trade program are identified in the columns at the top of the matrix. Theindividual competencies can be allocated to specific courses. One method for analyzing the competency listis to assign letters where the competency will be introduced (I), taught (T), or mastered (M). Curriculumsequences can be organized through this approach.

To assist international trade teachers to reinforce basic skills instruction, competencies have been cross-referenced with the following academic areas:

Math (M) Science (5)Social Studies (SS) Language Arts (LA)

Health (H)

This will assist local school districts in awarding cross-credit (academic credit) for participation in vocationalclasses they deem appropriate.

The following checklists are also cross-referenced with the Job Training Partnership Act pr,. nploymentcompetencies and student leadership competencies. The Job Training Partnership Act provides funds to traineconomically disadvantaged youth to enter and succeed in employment. Each Private Industry Councilresponsible for administering these funds adopted youth pre-employment competencies as one of themeasures for positive termination for program participants. The other measures are attained throughunsubsidized employment, or through another training program.

The following categories of work-related knowledge must be evaluated and measured in the course of aparticipant's enrollment in a JTPA program:

1. Pre-Employment Competencies, which require the part icipai it to demonstrate the skills and knowledgenecessary to identify career objectives, seek and obtain employment and understand jobperformance.

2. Work Maturity Competencies, which require the participant to demonstrate the ability to apply skillsin a training position.

3. Educational Skills Competencies, which require the participant to demonstrate basic computationand communication skills necessary to enter the labor market.

4. Occupational Skills Competencies, which require the participant demonstrate proficiency thoseskills necessary to mainLin employment in a specific occupation or occupational cluster.

The pre-employment and work maturity competencies have been specifically cross-referenced in thiscurriculum so that international trade instructors could specify where these competencies are integrated intothe curriculum.

Student leadership programs are designed to be an integral part of the curriculum. The competencies arereinforced by student participation in approved student organizations such as Distributive Education Clubs ofAmerica (DECA). The student leadership competencies have been cross-referenced in this handbook toassist the international trade educator in identifying specifically where these competencies will be taught.

Distributive Education Clubs of America

Distributive Education Clubs of America (DECA) is anorganization whose program of leadership, personaldevelopment, and career encouragement is designedspecifically for students enrolled in marketing, merchan-dising, and managment studies.

DECA activities focus on four themes, symbolized by thefour points of the group's diamond-shaped emblem:

Vocational, UnderstandirtoDECA members are well prepared to take their places inthe business world. They acquire first-hand knowledgeof merchandising, management, and the opportunitiesavailable in their chosen careers.

Civic Conic bushes;Students learn to recognize their obligations to the com-munities in which they live by studying local needs andplanning community betterment.

Social tntelll,_,_a

Through social events, DECA members are given op-portunities to develop the attitudes and behaviors nec-essary in our society. Additionally, they become awareof their social environment and the need for cooperativeeffort among al' elements of society.

Leadership gevelcomentDECA activities give students opportunities to partici-pate in many activities designed to teach them to be aleader and also a follower.

The national organization, headquartered in Reston,Virginia, was established in 1946. Today it has about5,000 chapters with some 17,000 members-includinghigh school, college, and professional people.

KEYH HealthM Math

ScienceLA Language ArtsSS Soc!RI Studies

Pre-Employment CompetenciesStudent Leadership Competencies

66

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SS Identify economic base of your state/region

SS Identify human resources of your state/region

SS :dentify impact of geography on international trade

World profile

SS Understand major trade regions of the world

LASS

Understand how specific cultures impact business practices

MISKAMILEXINKLUStutSS Understand differences and similarities between domestic

and international business

SS Understand reasons for exporting and importing

LASS

Understand the exporting process

SS Understand the importing process11111 1111

M Analyze international data

Use international business resources

(A) Understand overseas business travel

internalional Economics

SS Understand role of international trade

SS Understand economic terms of international trade

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SS Understand economic systems

internatignal Marketing and Transportation

SS Understand the marketing concept

Assess a product's market potential

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SS Understand cargo insurance

LA Use advertising, promotion, and public relations tools

M Understand international pricing

LA Understand customer service

M LA (A) Select an export distribution system

M (A) Apply pricing strategies

LA (A) Understand sales strategies

(A) Develop an import/export plan

ThtematIonal Finance

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Understand basic concepts of international finance

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M Understand foreign currency/exchange

M LAS$ Understand methods of international payment and finance

(A) Secure financing

jjws and Regulations

SS Understand laws regulating exports

SS Understand laws regulating imports

SS Understand customs regulations IISS (A) Understand intellectual property rights protection

111111111nCommunication

SsUnderstand international communications IIIII II

6867

RecommendedCompetenciesby Course Offerings

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LA Analyze communication modes used in international trade

LA (A) Use the telephone

(A) Follow procedures for telex/cablesilax

(A) Prepare written communications

(A) Perform general office duties

(A) Plan business meetings IIIEMIRIMitigabiR

SS Understand entrepreneurship potential

(A) Evaluate personal entrepreneurship opportunities

(A) Prepare a business plan

(A) Establish a business

Trade

SS Identify documents necessary for exporting

SS Identify documents necessary for importing

M Understand the metric system

SS (A) Understand the flow of documentation

(A) Prepare trade documentation

(A) Understand export licensing

(A) Understand commercial licensing1111

(A) Obtain an export license

(A) Prepare pro forma invoices

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RecommendedCompetenciesby Course Offerings

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LA (A) Prepare export packing list ,ill

(A) Prepare a commercial invoice

LA (A) Prepare z Shippers Export Declaration

LA (A) Prepare a Celificate of Origin II111 111

MLA

(A) Prepare bill of lading

LA 1 i,',,, Prepare customs entry forms IIIIIIMIIIIINMLA 4 .; spare consular invoices

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+""I,L,/ Finatize insur:,nce documentation

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aI(A) Understand documentation for bankers acceptance drafts

LA i (A) Report a claim for damaged goods

EnualoaffittailisLA *SS +

Make career choices

LA *SS +

_Evaluate lobs in international business

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1111.111MiiPrepare a resume and job application111

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NIWrite a cover letter

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1111=Dress appropriately on the job

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111=111Maintain a business-like image

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71

VISample

Skills Card

Sample Skills Card

This section of the guide provides teachers with an example of an instrument for evaluating the effectivenessof instruction. The skills record allows teachers to assess competency at four levels of proficiency. Teachersare encouraged to construct their own skills performance record using the competency lists in the curriculumsection of this guide.

Instructions for Use

The list of vocational skills/traits was developed from a task analysis of an international trade competency.

Uwe' Code Key

1 Introductory Level: Can do simple parts of task. Needs to be told/shown how todo most of the task. Needs extremely close supervision.

2 Minimum Level: Can do most parts of the task. Needs help only with most difficultparts. Needs close supervision.

3 Average Level: Can do all parts of task. Needs only spot-check of completed work.Meets local demands for speed and accuracy. Needs moderate job entrysupervision.

4 proficiency Level: Can complete task quickly and accurately. Can direct othersin how to do the task. Needs little supervision.

Directions: The instructor/employer may write, date and initial in appropriatesquare.

Be reliable and dependable

1 2 3 4

1

Comments:

Maintain acceptable attendance records

Be on time

Give timely notice of interruptions to work schedule

Follow rules and regulations of work schedule

Follow directions

1

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7' 3

VIISuggestedResources

- -

Suggested Resources

This section identifies specific resources and sources for finding instructional materials and supplies forinternational trade education.

The following source lists have been characterized by media type to facilitate teacher use: resource libraries,publishers, state resources, associations, periodicals, special books/pamphlets, and media.

Getting Started identities materials that will help a teacher establish an international trade collection. Thelist provides a starting point in collecting resources to teach the international trade core.

The Department of Education has not formally reviewed nor approved all the resources listed in this section.Teachers are encouraged to preview materials before using them in the classroom.

getting Started

Foreign Policy Association729 Seventh AvenueNew York, NY 10019(212)764-4050

International Chamber of CommercePublishing Corporation, Inc. (ICC)801 Second Avenue, Suite 1204New York, NY 10017

Joint Council on Economic Education432 Park Avenue SouthNew York, NY 10016(212)685-5499

Local, state, or university library

Small Business Foundation of America20 Park Plaza, Suite 438Boston, MA 02116(617)350-5096

Stanford Program on International andCross-Cultural Education (SPICE)Lou Henry Hoover Building, Room 200Stanford UniversityStanford, CA 94305-6012(415)723-1116

Great Decisions Series: ForeignPolicy Issues Facing the Nationcatalog of publications

Guide to IncotermsIncoterms

Master Curriculum Guide inEconomics: Teaching Strategies forInternational Trade by Donald R.Wentworth and Kenneth E. Leonardcatalog of publications

Computerized data bases for trade researchsuch as: DIALOG (references to books,patents, directories, journals, articles,technology, business, current affairs);International Business Intelligence Program(abstracts to research reports that analyzekey changin affecting internationalbusiness and industry over next 10 yrs)

Exportise

International Trade and ProtectionismIntroduction to International Trade(Intercom 108)Living in a Global Agecatalog of publications

Superintendent of DocumentsUS Government Printing OfficeWashington, DC 20402(202)783-3238

TAB Books, Inc.Blue Ridge Summit, PA 17294-0850(717)794-2191

Unz and Company190 Baldwin AvenueJersey City, NJ 07306(800)631-3098(201)795-5400

Resource Librarteg

Alaska Vocational Materials LibraryOffice of Adult and Vocational EducationAlaska Department of EducationPO Box FJuneau, Alaska 99811(907)465-2980

Alaska Career Information SystemOffice of Adult and Vocational EducationAlaska State Department of EducationBox FJuneau, AK 99811(907)465-2980

Alaska Historical LibraryPO Box GJuneau, AK 99811(907)465-2925

Alaska State Film Library650 West International Airport RoadAnchorage, AK 99518(907)561-1132

Alaska State Museum395 Whittier StreetJuneau, AK 99801(907)465.2901

A Basic Guide to ExportingImporting Into the United States

Exporting from Start to Finance byL. Fargo Wells and Karin B. Dulat

The Source Book...The "How To"Guide for Exporters and Importerscatalog of publications

Business Education CurriculumBusiness Education ResourcesChoices & Challenges: A YoungMan's and Teen Woman's Journal forSea-Awareness and Personal PlanningCooperative Education and On-The-JobTraining HandbookHorne-Based Busiress ResourcesLocal Advisory Committee: Handbookfor Vocational AdministratorsMarketing Education CurriculumOffice Communication: Developing Language SkillsPre-Employment CompetenciesResource GuideTourism CurriculumVocational Education Administration HandbookWorking video

Comprehensive career guidancesystem developed by Alaskans andfor Alaskans seeking occupationaland educational opportunities inand out of Alaska.

Books and resources on Alaska's history

Films for tourism, business, education,native culture, trade, etc.

Learning Kits dealing with variouscultures in Alaska

8075

Center for Education and Training for EmploymentThe Ohio State University1900 Kenny RoadColumbus, OH 43210(614)486-3655

Northwestern Vocational CurriculumCoordination CenterSt. Martin's CollegeLacey, WA 98503(206)438-4456

Pacific Rim Business Information ServiceSeattle Public Library1000 4th AvenueSeattle, WA 98104(206)386-4645

US Department of CommerceUS and Foreign Commercial ServiceInternational Trade AdministrationAlaska District Office222 West 7th AvenuePO Box 32, Room 158Anchorage, AK 99513(907)271-5041

Publishers

Addison-Wesley Publishing Company390 Bridge Parkway, Suite 200Redwood City, CA 94065

Allyn and bacon, Inc.7 Wells AvenueNewton, MA 02159

Ballantine Books201 E. 50th StreetNew York, NY 10022(212)872-8120

The Benjamin Company, Inc.1 Westchester PlazaElmsford, NY 10523(914)592-8088

Business Publications, Inc.Plano, TX 75075

Vocational Education CurriculumEducation Materials database of all50 states. Can be accessed throughthe Alaska Vocational Materials Library.

10-State regional library ofvocational materials. Can beaccessed through the AlaskaVocational Materials Library.

Information on foreign trade across thePacific from a consortium of publiclibraries in Washington and Oregon. Books,magazines, directories, pamphlets, videos,databases, reports, governmentdocuments.

Export Reference Library

High School Lessons in the Pacific RimInternational Economics by Krugman andObstfeldMultinational Business Finance by Eitemanand StonehillNational Security SeriesTeaching Economics, Contents andStrategies

International Management by AnantR. Negandhi

The Entrepreneurs GuideThe Japanese Mind: The Goliath Explainedby Robert Christopher

Do's and Taboos Around the World

International Business, Introductionand Essentials by Donald Ball andWendell McCullough, Jr. (third edition)

81

Cornell Maritime PressPO Box 456Centreville, AD 21617(301)758-1075

Crain Books4255 West Touhy AvenueLincolnwood, IL 60645(312)679-5500

Croner Publications211 Jamaica AvenueQueens Village, NY 11428

DC Heath and Company125 Spring StreetLexington, MA 02173(617)862-6650

Dryden PressHinsdale, IL 60521

Ens low Publishers, Inc.Bloy Street and Ramsey AvenueBox 777Hillside, NJ 07205

Export USA PublicationsPO Box 35422Minneapolis, MN 55435(612)893-0624

Gale Research CompanyBook TowerDetroit, MI 48226

Guides to Multinational Business, Inc.PO Box 92Harvard SquareCambridge, MA 02138(617)868-2288

Gulf Publishing CompanyPO Box 2608Houton, TX 77252(713)529-4301

Hirshman Publishing, Inc.PO Box 4399Seattle, WA 98104(206)271-6073

Intercultural Press, Inc.PO Box 768Yarmouth, ME 04096(207)846-5168

The Business of Shipping by KendallExport/Import Traffic Management andForwarding by Murr

International Marketing Communicationsby Robert Roth

Reference Book for World Traders

Entry Strategies for International Marketsby Franklin R. Root

International Marketing by Vem Terpstra

The Pacific Rim Region Emerging Giant byDouglas A. Phillips and Steven C. Levi

Export Sales and Marketing Manual

International Business Travel and RelocationDirectoryInternational Marketing Handbook

Multinational Executive TravelCompanion

Managing Cultural Differences by Harris andMoran

Washington State International TradeDirectory

Developing Intercultural Awareness: ALearning ModuleInternational Negotiation: A Cross-CulturalPerspective by Glen Fisher

82 77

International Chamber of CommercePublishing Corporation, Inc. (ICC)801 Second Avenue, Suite 1204New York, NY 10017

International Self-Council Press1303 N. Northgate WaySeattle, WA 98133(2J6)522-8383

Irwin Press1818 Ridge RoadHomewood, IL 60430(312)798-6000

Kent Publishing Company20 Park PlazaBoston, MA 02116(617)542-3377

Lexington Books125 Spring StreetLexington, MA 02173

McDougal, Littell and CompanyPO Box 1667Evanston, IL 60204

McGraw-Hill Book Company8171 Redwood HighwayNovato, CA 94947

Macmillan Publishing Company, Inc.866 Third AvenueNew York, NY 10022

Merrill Publishing Co.1300 Alum Creek DriveColumbus, OH 43216

Managing Intercultural Negotiation: Guidefor Trainers and NegotiatorsThe Management of Intercultural Relationsin International Business: A Directory ofResources

Guide to Documentary Credit OperationsGuide t1 IncotermsIncotermsInternational Services

Exportingimporting: A Practical Manual for Coping withCanadian Customs by Ernest Maitland

International Banking HandbookInternational Business and MultinationalEnterprises by Stefan Robotic and KennethSimmondsInternational Marketing by Phillip R. CateoraInternational Marketing: An InternationalPerspective

Environment of International Business byKoldeInternational Dimensions of the LegalEnvironment of Business by Michael LitkaInternational Marketing Management bySubhash C. Jain

International Business Reference Sourcesby Cynthia RyanMarketing Ethics: Guidelines for Managersby Gene Raczniak

Economics

International Marketing: MakingExports Pay Off by Erik WiklundInternational Marketing Strategies:How to Build International Market Share byEric Wiklund

The International Economy

Cases in Small Business ManagementSmall Business Fundamentals

7883

1

National Textbook Company4255 West Touhy AvenueLincolnwood, IL 60645(312)679-5500

Oceana Publications, Inc.75 Main StreetDobbs Ferry, NY 10522(914)693-1733

Orbis BooksDepartment TWRMaryknoll, NY 10545(914)941-7687

Pergamon PressFairview ParkElmsford, NY 10523

Pitman PublishingRoute 1, Box 255Aulander, NC 27805(919)332-2511

Praeger Publishers, Inc.Division of Greenwood Press, Inc.1 Madison Avenue, 11th FloorNew York, NY 10010-3603

Prentice-Hall, Inc.Englewood Cliffs NJ 0762 2(201)592-2000

Prima Publishing and CommunicationsPO Box 1260Rocklin, CA 95677-1260(916)624-5718

Random House Publishers201 E 50th StreetNew York, NY 10022

How to Do Business with the Japanese:A Complete Guide to Japanese Customsand Business Practices

Now to Cope with United States Customsby Arthur Demcy

Asia and Pacific: A Directory of ResourcesThird World Resource Directories

International Marketing by Hans Thorelli &Helmut Becker

Finance of International Trade by Whiting

Business and Society in Japan,Fundamentals for BusinessmenExport Development Strategies: USPromotion Policy by Michael R. rs'zinkotaand George TasarExport Marketing Harxibook byWalter H. Nagel, Jr. ard Gastso Z.NdyajunwohaExport Promotion: The Public and PrivateSector by Michael R. CzinkotaJapan's Market: The Distribution System byMichael R. Czinkota

Economics Explained by RobertHeilbroner and Lester ThurowFinding, Entering, and Succeedingin a Foreign Market by Seamus G.ConnollyGlobal Marketing Management by KeeganHow to Start, Finance, and ManageYour Own Small BusinessMarketing in the International Environmentby Cundiff and Hi :ger

Importing into the United States

Going International: How to Make Friendsand Deal Effectively in the GlobalMarketplace by Copeland and Griggs

84 7 9

Seoul International Publishing HouseS 33-16 Nonhyun-dongKangnam-kuSeoul, Korea

South Western Publishing Company5101 Madison RoadCincinnati, OH 45227

Warren, Gorham, and Lamont, Inc.210 South StreetBoston, MA 02111

West Publishing Company50 W. Kellogg Blvd.St. Paul, MN 55164-0526(612)228-2973

John Wiley and Sons, Inc.605 Third AvenueNew York, NY 10158-0012

State Remirces

Alabama International Trade CenterPO Box 870396Tusralocsa, AL 35487

Alaska Center for International BusinessUniversity of Alaska Anchorage4201 Tudor Centre Drive, Suite 120Anchorage, AK 99508(907)561-2322

Looking at Each Other: KoreanWestern Cuttures in Contrast

Entrepreneurship In ActionEntrepreneurship: Starting Your OwnBusinessInternational Marketing by Raul KahlerThe Cultural Environment of InternationalBusiness by Vem Terpstra

International Accounting and Multi-National Enterprises by Jeffrey S.Arpan and Lee H. Radebaugh

International Business Transactions byby Donald T. WilsonInternational Business Transactions in aNutshell by Folsom, Gordon, and Soanogle

The Arthur Young International BusinessGuide by Charles ValentineBuilding an Import/Export Business byKenneth D. WeissThe Do's and Taboos of InternationalTrade: A Small Business Primer byRoger E. AxtellExport-Import Financing by Venedikian andWarfieldForeign Exchange Handbook: A UsersGuide by WalmsleyThe Fundamentals of Trade Finance byKingman-Brundage and SchulzHandbook of International Business by IngoWalterJapan: Business Obstacles andOpportunitiesProfitable Exporting: A CompleteGuide to Marketing Your ProductsAbroad by John S. Gordon and JackS. Arnold

resource listing

Alaska Trade DirectoryDoing Business ()versusTechnical Assistance

8085

Alaska Council on Economic EducationFairbanks Center for Economic EducationSchool of ManagementUniversity of AlaskaFairbanks, AK 99775-1070(907)474-6520

Alaska Department of Commerce and EconomicDevelopmentPO Sox DJuneau, AK 99811(907)465-2017

Alaska Department of EducationOffice of Basic Education arid instructionalImprovementPO Box FJuneau, AK 99811(907)465-2841

Alaska Department of Fish and GamePO Box 3-2000Juneau, AK 99802(907)465-4112

Alaska Department of Natural ResourcesPO Box 107005Anchorage, AK 99510-7005(907)762-2451

Alaska Division of TourismAlaska Department of Commerce and EconomicDevelopmentPO Box EJuneau, AK 99811(907)465-2012

Alaska Office of the GovernorOffice of International Trade3601 C Street, Suite 798Anchorage, AK 99503(907)561-5585

Alaska Pacific University Press4101 University DriveAnchorage, AK 99508(907)564-8304

catalog of publications

Asia-Alaska: Trade, Investment, Prosperbusiness Planning GuideDoing Business in AlaskaEstablishing a Business in AlaskaOverview of Importance of Trade to Alaskaand Import Needs of Pacific Rim Countries

Directory of Sister Schools NetworkHosting International Visitors in theClassroom: A ChecklistResource kits on the changingroles of men and women in Alaskaand Asia for grades 4-6 and 10-12guidelines and curriculum frameworks forlanguages other than English

publinations and repr-rts or Alaska'sfisheries resources

publications and reports on Alaska'sresources

international tourism statistics, marketingresearch, publications

Alaska: Focusing on International Tradeand Ine,,,stmentAlaska-Japan Trade AnalysisAlaska-Korea Trade AnalysisAsian/American Business ProtocolEXPO briefing materialsexport counseling, trade information, andpublications

86

Alaska and Japan: Perspectives of Past andPresent

£1

Alaska Seafood Marketing Institute41, PO Box DX

Juneau, AK 99811(907)586-2902

British ColumbiaMinistry of EducationCoordinator of Modem Languages and MulticulturalPrograms2840 Nanaimo Streetc/o Parliament BuildingVictoria, BC V8V2M4

British Columbia Schools Telelink ConsortiumTeleleaming ProjectsFaculty of EducationSimon Fraser UniversityBurnaby, BC V5A1S6

California State Department of EducationPO Box 271Sacramento, CA 95802

Center for Asian and Pacific StudiesMoore 315University of Hawaii at ManoaHonolulu, HI 96822(808)948-8891

Center for Economic EducationNational Repository/Specialized Center forMaterial on Global EconomicsCollege of St. ThomasSt. Paul, MN 55105(612)647-5655

Center for Economic EducationSchool of Business Administration and EconomicsSeattle Pacific UniversitySeattle, WA 98119(206)281-2972

Center for World EducationCollege of Education and Social ServicesUniversity of Vermont229 Waterman BuildingBurlington, VT 05405

Center on Education and Training for EmploymentThe Ohio State University1900 Kenny FloatColumbus, OH 43210-1090(614)486-3655

Directory of Seafood Suppliersinformation on international consumerpreferences, marketing research, useof Alaskan fisheries resources, publications

publications

Pacific Rim Telecommunications Network

History-Social Science Framework forCalifornia Public Schools Kindergartenthrough Grade 12

catalog of resources

catalog of pub! cations

Trees and TV's in the InternationalMarketplace: A Basic Unit on InternationalTrade

Resources for global education catalog

Beycnd a Dream: An Instructor's Guidefor Small Business ExplorationPACE Curriculum Materiais

Curriculum Publications Clearinghouse768 Horrabin HallWestern Illinois UniversityMacomb, IL 61455(309)298-1917

Florida Department of EducationEducation Center415 N. Monroe StreetTallahassee, FL 32306

Instructional Materials Laboratory10 Industrial Education Bldg.University of Missouri-ColumbiaColumbia, MO 65211(314)882-2883

International Extension Training ProgramCooperative Extension Service48 Agriculture HallMichigan State UniversityEast Lansing, MI 48824-1039

International Trade and Commerce InstitutePortland States University1912 SW Sixth AvenuePortland, OR 97201(503)229-3426

International Trade InstituteNorth Seattle Community College9600 College Way NorthSeattle, WA 98103-3599(206)527-3732

International Trade Technical CenterWaukesha County Technical College800 Main StreetMilwaukee, WI 53072(414)691-5550

Kansas State UniversitySBDC204 Calvin HallManhattan, KS 66506

Marketing Education Resource CenterIDECC, Inc.The Ohio State University1375 King AvenuePO Box 12226Columbus, OH 43212 0226(614)486-6708

Maryland Instructional Television11767 Bonita AvenueOwings Mills, MD 21117

Entrepreneurship EducationMicrocomputer applications in VocationalEducation: Business, Marketing, andManagementVTECS Performance Objectives/Curriculum

Curriculum Framework: Import/Export CareerMarketing and Entrepreneurship

B liness Management and OwnershipOperating Your Own Business

international Connections: A Resourcefor Extension and Community EducationPrograms

Provides education, information andresearch in supdort of internationaltrade and commerce in Pacific NW.

Certificate program in International TradeExport AssistanceResource LibrarySponsors workshops, seminars,conferences

Blunders and Goofs: AvoidingCompany Embarrassmentvideos and self-paced learning materialsdeveloped from workshops

Starting a Home-Based Business

Learning Activity Packages in EconomicFundamentals, Marketing and BusinessFundamentals, Mathematics, HumanRelations, Selling, Management, CareerDevelopment, Travel and Tourism.

Open for Business

88 Ei 3

Mershon CenterOhio State University199 W. 10th AvenueColumbus, OH 43201(614)292-1681

Mt. Erigecumbe High School1297 Seward AvenueSitka, AK 99835(907)966-2201

Northern California District Export CouncilUS Department of Commerce45C Golden Gate AvenueBox 36013San Francisco, CA 94102

Oregon Career Development CenterMarion Education Service District651 High Street NE, Suite 4Salem, OR 97301

Oregon Economic Development DepartmentInternational Trade Division1500 SW First Avenue, Suite 620Portland, OR 97201(E".03)229-5625

Oregon Economic DevelopmenVPorts Division1500 SW First Avenue, Suite 620Portland, OR 97201(503)229-5625

Oregon International Council999 Locust Street NESalem, OR 97303(503)378-4980

Small Business AdministrationSeattle District Office915 Second Avenue, Room 1792Seattle, WA 98174(206)442-4518

Small Business Development Center of Alaska430 W. 7th Avenue, Suite 115Anchorage, AK 99501(907)274-7232

Small Business Export Finance ssistance Center2001 Sixth AvenueSeattle, WA 98121(206)464-7123

Approaches to World Studies: A Handbookfor Curriculum Plannerscatalog of publications

Pacific Rim Cultures CurriculumPacific Rim database

Services: How To ExportA MarketingManual

Basic Skills in Vocational Education:Computer Skills, Mathematics, Reading,Speaking/Listening, Writing

Oregon Exporter's Handbook

Collects, analyzes, anddisseminates data on port activitiesand encourages trade.

Promotes awareness of worldwideevents; collection of curriculum materials.

Directory of Local Sources of ExportTrade Assistance in Washington State

Importers Handbook by Vem Gronewaldsmall business and export assistance

export assistance

1

Social Studies Development Center2805 E. 10th Street, Suite 120Indiana UniversityBloomington, IN 47405(812)335-3838

St. Louis Community College5600 Oakland AvenueSt. Louis, MO 63110(314)644-9100

Superintendent of Public InstructionCommission for Vocational EducationOld Capitol BuildingOlympia, WA 98504

US Customs ServiceUS Department of TreasuryLocal Customs District909 First Avenue, Room 2073Seattle, WA 98174(206)442-1118

US Small Business AdministrationFederal Building1220 SW Third Avenue, Room 676Portland. OR 97204-2882

University of Hawaii Press2840 Kolowa!u StreetHonolulu, HI 96822

Washington Council on International TradeFourth and vine Building2615 Fourth Avenue, Suite 350Seattle, WA 98121(206)e.43-3826

Washington Department of Trade and EconomicDevelopment312 First Avenue NorthSeattle, WA 58109(206)464-7143

Wisconsin Vocational Studies CenterUniversity of Wisconsin1025 West Johnson StreetMadison, WI 53706(608)263-3152

World Trade Center, Anchorage4201 Tudor Centro Drive, Suite 105Anchorage, AK 99508(907)561-1615

publishes materials on globaVintemationaleducation

International Business Video Tape Series

International Education Curriculum

assessment and collection of duties,taxes, and tees on imports, enforcementof customs and related laws, andadministration of navigational laws andtreaties.

A Workbook for Your International Business

catalog of publications including economicdevelopment anti trade

educational/cultural organization;presents conferences and seminars ontrade issues

Washington Exporter's GuideWashington State Importer's Guideservices for state firms: exportassistance,publications, and research

Achieving Success in Small BusinessEntrepreneurship Training Components

Networking, contact facilitation,secretarial and translation support,telex, and fax

90

E5

University Laboratory SchoolUniversity of HawaiiCurriculum and Research Development GroupHonolulu, HI

AssoclatIont

Alaska Visitors AssociationPO Box 102220Anchorage, AK 99510(907)276-6663

American Institute of Small Business7515 Wayzata Blvd, Suite 201Minneapolis, MN

American Vocational Association1410 King StreetAlexandria, VA 22314

The Asia SociotyEducation and Communications725 Park AvenueNew York, NY 10021(212)288-6400

Association for Asian Studies, Inc.1 Lane HallUniversity of MichiganAnn Arbor, MI 48109(313)665-2490

American Association of Community and JuniorCollegesNational Center for Higher EducationOne Dupont Circle NWWashington, DC 20036(202)293-7050

American Association of Exporters and Importers11 West ,2 StreetNew York, NY 10036(212)944-2230

American Bankers Association1120 Connecticut Avenue NWWashingtr 20036

American Management Association135 West 50th StreetNew York, NY 10020(212)586-8100

American Marketing Association250 S. Wacker Drive, Suite 200Chicago, IL 60606(312)648.0536

Pacific Links Teacher Guide

Information and assistance in startinglocal tourism organizations, statewidetourism/government issues, research.

How to Set Up Your Own Small Business

catalog of resources for vocational educators

publishes materials on globaVintemationaleducation

catalog of publications

International Trade Education: Issues andPrograms (Issues Series 2)International UpdateThe Small Business Management TrainingTools Directory

Seeks fair and equitable conditior, forworld trade; gathers and disseminates dataon world trade; maintains library of researchand government data on world trade.

International Banking by Peter K.Oppenheim

small business management assistance

International Marketing: An Annotated

91

Bibliography

American Society of International Executives, Inc.230 South 15th Street, 5th FloorPhiladelphia, PA 19102

Committee on Teaching About Asiac/o Urban Education ProgramAssociated Colleges of the Midwest420 West WrightwoodChicago, IL 6061 4

Constitutional Rights Foundations601 South Kingsley DriveLos Angeles, CA 90005/113)487-5590

The Council of Chief State School Officers379 Hall of the States400 North Capitol StreetWashington, DC 20001

Council of State Planning Agencies400 North Capitol, Room 291Washington, DC 20001

Council on International Educational Exchange205 East 42nd StreetNew York, NY 10017(212)661-1414

Distributive Education Clubs of America1980 Association DriveReston, VA 22091(703)860-5000

Foreign Credit Insurance Association (FCIA)Marketing Department40 Rector, 16th FloorNew York, NY 10006(212)227-7020

FCIB-NACM Cc-Aration520-8th AvenueNew York, NY 10018(212)947-5070

Future Business Leaders of AmericaPO Box 17417-DullesWashington, DC 20005

Instrument Society of America67 Alexander DrivePO Box 12277Research Triangle Park, NC 27709

certifies Documentation Specialists,International Executives, and ExperiencedInternational Executivespublications, monthly bulletins

reviews curriculum and educational resourcematerials; quarterly newsletter

Bill of Rights in ActionInternational Trade: US/USSR

The Japan Database: Resources onJapan for K-12 Education

The Wealth of States: The PoliticalEconomy of State Development

Hallmarks of Successful InternationalBusiness Programs

A Guide for DECA Chapter OfficersA Program of ActionDECA Handbook

Export Credit Insurance: The CompetitiveEdgeNew to Export Policy Description Flyer

International Arm of NationalAssociation of Credit MaitagersProvides credit information tomembers, issues bulletins, creditinterchange reports, and worldwidecredit service and country information.

Developing Effective Programs andActivities in FBLA-PBLThe Official FBLA-PBL Handbook

Expanding Markets !ntemationallyby William E. Drees

92 87

International Advertising Association475 5th AvenueNew York, NY 10017

Japan External Trade Organization (JETE.0)McGraw-Hill Building, 44th floor1221 Avenue of the AmericasNew York, NY 10020-1060(212)997-0400

Joint Council on Economic Education2 Park AvenueNew York, NY 10016(212)685-5499

Marketing and Distnbutive Education Association1903 Association DriveReston, VA 22091(703)476-4299

National Association of Small BusinessInternational Trade Educators (NASBITE)One World Trade Center121 SW Salmon Street, Suite 230Portland, OR 97204(503)274-7482

National Association of State Development Agencies444 N Capitol Street NW, Suite 611Washington DC 20001(202)624-5411

National Business Education Association311 First Street NWWashington, DC 20001

National Community Development AssociationCommunity Development Trading Groupuniversal Forwarding Overseas941 Perkins StreetAppleton, WI 54914

National Council on Foreign Language andInternational Studies45 John Street, Suite 1200New York, NY 10038(212)732-8606

National Council on International Trade Documentation350 Broadway, Suite 1200New York, NY 10013(212)925-1400

Public relations and advertisingreferrals and assistance

Access to Japan's Import MarketDoing Business in JapanHandy Facts on US .Japan EconomicRelationsJETRO Marketing Series

catalog of publications

Marketing Educators News

Promotes and enhances involvement andcompetitiveness of small businesses in USin international trade.

Clearinghouse for all state agencies; stateexport programs database; sponsorsInternational Trade Specialists program inconjunction with American Graduate Schoolof IntematiOrgl Management in Glendale, AZ

clearinghouse of publications on businesseducation

Window on the World: The Export Kit

catalog of publications

publications on specific documentationcommonly used in international trade

93

88

National Council for the Social Studies3501 Newark Street NWWashington, DC 20016(202)966-7840

National Entrepreneurship Education ConsortiumThe Ohio State University1900 Kenny RoadColumbus, OH 43210

National Federation of Independent Business150 West 20th Avenue SW, Suite 700Washington, DC 20024(202)554-9000

National Foreign Trade Council900 17th Street NWWashington, DC 20006(202)887-0278

Office Education Association5454 Cleveland AvenueColumbus, OH 43229(614)895-7277

Pacific Northwest Waterways AssociationPO Box 61473Vancouver, WA 98666(503)699-46;;6

Social Science Education Consortium855 BroadwayBoulder, CO 80302

United Nations Association of USPublications Departinent485 Fifth AvenueNew York, NY 10017-6104(212)697-3232

Washington-Oregon Shippers Cooperative200 West Thomas, 5th FloorSeattle, WA 98119(206)282-1640

World Tourism AssociationCalle Capitan Maya 42Madrid, Spain E 28020

periodical&

ACCESS: The Information on Global,International, and Foreign LanguageEducation Newsletter

catalog of publications

- National Entrepreneurship Clearinghouse

- educational information and publicationsThe I Can Do It Film Series

information on American companies doingbusiness abroad; promotes Americanforeign trade and investment

Advisor's NewslettersLeadership's Development Series

Dedicated to the comprehensiveplanning and development for waterand related land resources in pacificNW and Alaska.

Global Issuescatalog of publications

Teaching about the United Nationscatalog of publications

Consolidates freight for its membersin boxcar and piggyback to majorPacific NW cities.

Economic Review of World TourismRole and Structure of National TourismAdministrationsWorld Tourism Statistics

The American Forum45 John Street, Suite 1200New York, NY 10038(212)732-8606

94 69

Alaska Business Monthly Alaska Business Publishing Company0 PO Box 102696Anchorage, AK 99510(907)276-4373

Alaska Journal of Commerce Pacific Rim Publishing Company900 W. 5th Avenue, Suite 410Anchorage, AK 99501(907)272-7500

American Import-Export Bulletin American Import-Export Bulletin545 Madison AvenueNew York, NY 10022(212)371-4100

Asian Wall Street Journal Ebsco Subscription Service3 Waters Park Drive, Suite 211San Mateo, CA 94403

The Business Advocate

Business America: The Magazine ofInternational Trade

Business Week

CBI Newsletter

China Busi less Review

Commercial News USA

East Asian Executive Reports

90

US Chamber of CommercePublications Fulfillment1615 H Street NWWashington, DC 20062

Superintendent of DocumentsUS Government Printing OfficeWashington, DC 20402(202)783-3238

McGraw-Hill Publica!ions, Inc.1221 Avenue of the AmericasNew York, NY 10020

US Department of CommerceInternational Trade AdministrationUS and Foreign Commercial ServiceHCHB Romm 2106Washington, DC 20230

China Books and Periodicals2929 24th StreetSan Francisco, CA

US Department of CommerceInternational Trade AdministrationUS and Foreign Commercial ServiceHCHB Romm 2106Washington, DC 20230

International Executive Reports, Ltd.717 D Street NW, Suite 300Washington, DC 20004-2807(202)628-6900

95

Entrepreneur Magazine

Europe-Magazine of the European Community

Export Today

Far Eastern Economic Review

Focus Japan

American Entrepreneurs Association2311 Pointius AvenueLos Angeles, CA 90064(213)478-0437

Europe2100 M Street NW, Suite 707Washington, DC 20037

SIRCO International733 15th Street NW, 7th floorWashington, DC 20005(202)737-1060

Ebsco Subscriptior Service3 Waters Park Drive, Suite 211San Mateo, CA 94403

JETROMcGraw-Hill Building, 44th Floor1221 Avenue of the AmericasNew York, NY 10020(212)997-0400

Focus on Asian StuO;?s Magazine The Asia Society725 Park AvenueNew York, NY 11021

Forbes Forbes, Inc.60 Fifth AvenueNew York, NY 10011

Fortune Times, Inc.1271 Avanue of the AmericasNew York, NY 10020

Harvard Business Review Harvard UniversityGraduate School of Business AdministrationSoldiers Field RoadBoston, MA 02163

Inc. Magazine

Interchange: The Bi-Monthly Journal ofInternational Trade

International Business Review

Inc. MagazineBox 2538Boulder, CO 80322

Applied Management SystemsInternationai SystemsPO Box 1504South Pasadena, CA 91030(818)441-1124

US Chamber of CommercePublications Fulfillment1615 H Street NWWashington, DC 20062

96 91

International Business Review Newsletter

The Intematkinal Entrepreneur Newsletter

INemational Trade Forum

International Trade Journal

ITA Reports

Japan Times Weekly

Journal of Commerce Export Bulletin

Journal of Marketing

Journal of Small Business Management

Nation's Business

Pacific Business News

International Trade CenterFlorida Atlantic UniversityPO Box 3091Boca Raton, FL 33431-0991

International Trade Council of Mid-America1527 Anderson AvenueManhattan, KS 6650(913)532-6799

International Trade CenterPalais des Nations1211 Geneva 10Switzerland

Laredo State UniversityInstitute of International TradeWest End Washington StreetLaredo, TX 78040

US Department of CommerceInternational Trade AdministrationUS and Foreign Commercial ServiceHCHB Romm 2106Washington, DC 20230

Japan Times, Ltd.5-4, Shibaura 4-chomeMinati-ku, Tokyo

The Journal of Commerce445 Marshall StreetPhillipsburg, NJ 08865-2695(201)859-1300

American Marketing Association250 S. Walker Drive, Suite 200Chicago, IL 60606(312)648-0536

West Virginia UniversityBureau of Business Research,Box 6025Morgantown, WV(304)293-5837

US Chamber of CommercePublications Fulfillment1615 H Street NWWashington, DC 20062

Crossroads PressBox 833Honolulu, HI 96808

92

97

Small Business Report

The Social Studies

Tomorrow's Business Leader

Trade Opportunities Pm gram

UNIDO News lei

US Export Weekly: International TradeReporter

Venture: The Magazine for Entrepreneurs

Wall Street Journal

World Development Magazine

sperjaubaksmammas

Business Research and CommunicationsOne Mission PlazaMonterey, CA 93940(408)899-7221

Heldref Publications4000 Albermarle Street NWWashington, DC 20016

Future Business Leaders of AmericaPhi Beta Lambda, Inc.1908 Association DriveReston, VA 22091

The Journal of Commerce445 Marshall StreetPhillipsburg, NJ 08865-2695

United Nations Industrial DevelopmentOrganization(UNIDO) New York OfficeOne United Nations PlazaNew York, NY 10017(212)754-6882

Bureau of National Affairs1231 25th Street NWWashington, DC 20037(202)452-4211

Venture Magazine521 Fifth AvenueNew York, NY 10175-0028(212)682-7373

Dow Jones and CompanyBox 300Princeton, NJ 08540

United Nations Development ProgrammeOne UN PlazaNew York, NY 100 7

Agency for International Development Development assistance,economicOffice of Small and Disadvantaged Business support, food aid, disaster assistance,Utilization consultant registry information systemWashington, DC 20523(202)235-1840

The American Forum45 John Street, Suite 1200New York, NY 10038(212)732-8606

publishes materials on global/internationaleducation

98 93

Applied Management SystemsInternational SystemsPO Box 1504South Pasadena, CA 91030(818)441-1124

Bureau of National Affairs1231 25th Street NWWashington, DC 20037

Cutter for Teaching International RelationsUniversity of DenverDmiver, CO 80208(303)871-2426

Chase World Information CorporationOne World Trade Center, Suite 4533New York, NY 10048

CIGNA CompaniesPO Box 7728Philadelphia, PA 19101(215)241-4000

Continental BankUS Trade Finance Division231 S. La Salle StreetChicago, IL 60693(312)828-2345

Corroon and Black, Inc.2911 Second AvenueSeattle, WA 98121(206)443-2300

Dun & Bradstreet Ir arnationalOne Exchange Plaza, Suite 715Jersey City, NJ 07302

Export-Import Bank of US811 Vermont Avenue NWWashington, DC 20571(800)424-5201

US Regional Trade Flows: TradeAnalysis: Pacific Coast

Export Shipping ManualInternational Trade Reporter

America in the World: A Guide to USForeign PolicyChanging Images of ChinaThe Development Data Book: Social andEconomic Statistics on 125 CountriesGlobal Issues: Activities and Resources forthe High School TeacherIn Search of Mutual Understanding: A Class-room Approach to JapanJapan Meets the West: A Case Study ofPerceptionTeaching About the Consumer and GlobalMarketplaceTeaching About World Cultures: Focus onDeveloping Regions

Chase World Guide for ExportersExport Credit Reports

Marine InsurancePorts of the World: A Guide to Cargo LossControl

Commercial Letters of CreditGuide to ExpoWlmport DocumentationGuide to Foreign Exchange

A Brief Review of Ocean Cargo Insurance

Export Documentation HandbookExporters Encyclopedia

EXIM Information KitExpo', ip,rt Bank: Financing forAme an Exports-Support for AmericanJobsFinancing and Insuring Exports: A Users

a 4Guide to Eximbank and FCIA Programsexport loans, guarantees, insurance

99

Federal Express CorporationBox 727Memphis, TN 38101-9976

Federal Maritime CommissionWashington, DC 20573

Five Star ProductionsPO Box 11451Winslow, WA 98110

Fritz & Companies1200 S 192nd StreetSeattle, WA 98148(206)431-5400

Global Perspectives in Education, Inc.218 East 18th StreetNew York, NY 10003(212)674-4167

International Chamber of Commerce1212 Avenue of the AmericasNew York, NY 10036(212)354-4480

International Monetary FundPublications Unit700 19th Street NWWashington, DC 20431

International Trade Institute5055 N. Main StreetDayton, OH 45415(800)453-2453

International Trade Software, Inc.1107 Bethelhem Pike, Suite 103Flourtown, PA 19C31(215)233-1980

Japan Information CenterConsulate General of Japan229 Park AvenueNew York, NY 10171(212)371-8222

Journal of Commerce4.45 Marshall Si ,tPhillipsburg, NJ 08865(201)859-1300

Moving Your Product: What Your ClientsNeed to Know

regulations, licensing for ocean freightforwarder, career information

Importing as a Small Business

Export Management Seminar

catalog of publications

Uniform Rules for Collections

Annual Report on Exchange Arrangementand Exchange Restrictionscatalog of publicationsDirection of TradeDirectory of Trade StatisticsInternational Financial Statistics

Glossary of International TermsGuide to Canadian DocumentationGuide to Export DocumentationA Guide to Export MarketingGuide to International Air Freight ShippingGuide to Selecting the Freight ForwarderA Guide to Understanding DraftsA Guide to Understanding Letters of Credit

software for export order entry,accounting control systems, sales analysis

Twenty-five Questions and Answers onJapan-US Relations

Exporters Directory: US Buying Guide

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King TV Marketing

41111

PO Box 24525Seattle, WA 98124

Machinery and Allied Products Institute1200 18th Street NW, Suite 400Washington, DC 20036(202)331-8430

MacKenzie-Koch AssociatesPe, Box 240392Charlotte, NC 28224Minority Business Development AgencyUS Department of CommerceWashington, DC 20230(202)377-2414

Morgan Guarantee Trust Company of New York23 Wall StreetNew York, NY 10015

National Center for Standards and CertificationInformationNational Bureau of StandardsAdministration Building, A629Ganersburg, MD 20899(301)975-4040

National Geographic Society17th and M Streets NWWashington, DC 20036(202)857-7000

National Marine Fisheries ServiceOffice of Trade and Industry ServicesRoom 1025, Universal Building South1825 Connecticut Avenue, NWWashinv,o 1./C 20235(202)377-:.

National Tr:K. :lice! Information ServiceUS Department of CommerceSpringfield, VA 22161(7r 3)487-4650

Organization for Economic Cooperation andDevelopment (OECD)Publications and Information Center1750 Pennsylvania Avenue NW, Suite 1207Washington, DC 20006-4582(202)724-4582

Overseas Private Investment Corporation (OPIC)1615 M Street NW, Fourth FloorWashington, DC 20527(202)457-7010

Washington 2000 video

A Handbook on Financing US ExportsA Practitioner's Guide to Export Controls:Minimizing A Competitive Disadvantage

Export Marketing Manual: A ResultsOriented Guide for the 80's

special assistance and information

Financial Institutions and MarVets inthe Far East

foreign requirements for US products andservices

National Geographic MagazineTeaching Geography: A Model for Action

information on fishery product exports

market share reports

catalog of publications

political risk insurance, financing,information, networking, export assistanceTOPICS Newsletter

96101

Pacific Bell DirectoryOne Rincon CenterCommunications Departmen; -CWS101 Spear Street, Room 429San Francisco, CA 94105(800)848-8000

Price Waterhouse1251 Avenue of the AmericasNew York, NY 10020(212)489-8900

Puget Sound National Bank1119 Pacific AvenueTacoma, WA 98402

Seat rst Bank InternationalFinancial Services Department1001 Fourth AvenuePO Box 3586Seattle, WA 98124(206)583-2506

Seattle Trade International18604 SE 58th StreetIssaquah, WA 98027-8511(206)641-3762

SIRCO InternationalPO Box 28189Washington, DC 20038-8189(202)737-1060

Small Business Foundation of America20 Park PlazaBoston, MA 02116(617)350-5096

Superintendent of DocumentsUS Government Printing OfficeWashington, DC 20402

Secrets to Small Business Success kitSmall Business Success

Expanding into Exports: A Guide forExecutives of Growing and Middle-Market CompaniesDoing Business in...(various foreign countries)

International Banking Services andinformation

International Banking Services

Profitable Exporting: A Complete Guideto Marketing Your Products Abroad byJohn Gordon

A Practical Guide for Marketing to thaPacific Rim

Enterprise USA NewsletterPlanning for Technology: A Guide fortne Small Business Trade Owner/Manager

Background Notes (4 12 pa summarieson economy, history, culture andgovernment of 160 countries)Commerce Business DailyCustoms Regulations of the USDoing Business with ChinaExport Administration RegulationsForeign Business Practices...Material onPractical Aspects of ExportingForeign Economic TrendsHighlights of US Import and Export TradeHow to Build an Export Business: AnInternational Marketing Guide for Minority-Owned BusinessesInternational Economic IndicatorsIntroduction to Contract Procedures inNear East and North Africa

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United Nations and Information Center1&89 F Street NWWashington, DC 20006

Unz and Company190 Baldwin AvenueJersey City, NJ 07303

US Chamber of Commerce1615 H Street NWWashington, DC 20062

US Customs ServiceUS Department of Treasury1301 Constitution Avenue NWWasnifigton, DC 20229

US Department of AgricultureForeign Agriculture ServiceExport Programs DivisionSouth Building, Room 5940Washington, DC 20250(202)447-3031

US Department of CommerceExport Promotion ServicesPO Box 14207Washington, DC 20044(202)377-2432

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Metric Laws and Practices in InternationalTrade-Handbook for US ExportersOttijal US and International FinancingInstitutions: A Guide for Exporters andInvestorsOverseas Business ReportsSmall Business Management andOwnership

catalog of publications

International Trade Operations... AManagerial Approach by R. Duane Hall

Directory of American Chambers ofCommerce AbroadDirectory of Local Chambers of Commercewith International Trade ActivitiesForeign Commerce HandbookImporters GuidelinesThe US and Foreign Commercial Service:A Business Analysis

import/export regulations, andforeign trade zones information

training programs, information, productmarkets, export financing, overseas travel,product promotion

Agent Distributor ServiceAnnual Worldwide Industry ReviewsCour.try Market SurveysCountry Trade StatisticsCustom Statistical ServiceExport CounselingExport Mailing List ServiceExport Statistical PK:NesInternational Market Information

Trade Opportunities Program BulletinTrade ListsWorld Traders Data Reportsexport counseling, overseas sales leads,trade missions, trade shows, locatingoverseas agents, export trading companies

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US Department of CommerceForeign Agriculture Service, Room 5918Washington, DC 20250(202)477-7937

US Department of CommerceInternational Trade AdministrationITA Publications Distribution, Room 1617DWashington, DC 20230

US Department of EducationBusiness and International Education ProgramsCenter for International EducationRoom 3053, ROB-37th & D Street SWWashington, DC 20202(202)732-3302

US Department of StateBureau of Economic and Business Affairs2201 C Street NW, Room 6822Washington, DC 20520(202)647-1682

US Small Business Administration1441 L Street NW, Room 501 AWashington, DC 20416(202)653-7794

World Bank PublicationsPO Box 37525Washington, DC 20013(202)473-2946

FAS Commodity Reports

A Guide to Financing ExportsExport for a Stronger AmericaForeign Economic TrendsGuide Book for Exporting to JapanHow to Build an Export BusinessHow to Get the Most from OverseasExhibitionsOfficial US and International FinancingInstitutions: A Guide for Exporters andInvestorsSources of Information on US Firms: AGuide for International TradersSummary of US Export Regulations

promotes activities that contribute to theprospering of an int3mational economy

assist exporters overseas, assistfederal agencies in setting up trademissions, fairs, and investment missions,assist in trade disputes

Business Development Pamphlets/BookletsExporters Guide to Federal Resourcesfor Small BusinessFact Sheet: International TradeAssistanceGoing into BusinessIs Exporting for You?Market Overseas with US Government HelpPlanning and Goal Setting for Small BusinessStarting and Managing a Business of YourOwntraining programs, information,financing, export assistance

Making the Most of Business Opportunitiesfrom World Bank ProjectsThe World Bank of Edur:ational Materials

104

Videos on Economics, International Trade, international Education, Entrepreneurship, BusinessOwnership and Management

Agency for Instructional TelevisionBox ABloomington, IN 47402(800)457-4509

Changing Times Education ServiceEMC Publishing300 York AvenueSt. Paul, MN 55101

Close Up FoundationEducational MediaDepartment C 3831235 Jefferson Davis HighwayArlington, VA 22202(800)336-5479

Current Affairs Films346 Ethan Allen HighwayRidgefield, CT 068771(203)431-0421

Direct Cinema, Ltd.PO Box 69589Los Angeles, CA 90069(213)656-4700

Educational Audio Visual, Inc.Pleasantville, NY 10570(914)769-6332

Federal Reserve Bank of New YorkPublic Information Department33 Liberty StreetNew York, NY 10045(212)791-6137

Inc. Videos38 Commercial WharfDept. 2VBoston, MA 02110

International Film Foundation155 West 72nd StreetNew York, NY 10023(212)580-1111

41111Japan Trade Center Films1221 Avenue of tne Arrierk:asNew York, NY 10171(212)997-0414

Modern Talking Picture Service5000 Park Street NorthSt. Petersburg, FL 33709(813)541-7571

PBS Video1320 Braddock PlaceAlexandria, VA 22314-1698

Runic Productions3505 Cadillac AvenueCosta Mesa, CA 92626-1435

Strategic Simulations, Inc.465 Fairchild, Suite 108Mountain View, CA 94043

Walt Disney Educational Media Company500 Buena Vista StreetBurbank, CA 91521

Waukesha County Technical CollegeInternational Trade Video Catalog800 Main StreetPewaukee, WI 53072(414)691-5550

World Research Inc. Films1722 Sorrento Valley RoadSan Diego, CA 92121(619)566-3456

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