document #8.2 - library performance report - 3rd quarter fy2013
TRANSCRIPT
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7/28/2019 Document #8.2 - Library Performance Report - 3rd Quarter FY2013
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Document 8.2Board of Library Trustees MeetingJuly 24, 2013
DC Public Library
Performance Report FY2013 Q3
Demographic Source: DC State Data Center 2007-2011 ACS Key Demographic Indicators Report.
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Page 1 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Wards 1 & 2 Georgetown, Mount Pleasant, West End
Demographic Information Wards 1 & 2 make up 2 5% of the Districts total population with
156,112 residents.
15,657 are children, youth, and teens, 122,409 are adults, and18,406 are seniors. The mean household income is $108,803. 7.8% of families are at or below the poverty line. 3.9% of the population is unemployed. 88.4% of the population aged 25 or older has attained a High
School Diploma. 68.4% have gone on to earn their BA or higher. 21.2% of the population speaks a language other than English at
home.
Programming Highlights
Service to Children, Youth, and Teens Georgetown Neighborhood Library hosted author of Flying the Dragon , Natalie Lorenzi on May 22 nd. Ms.
Lorenzi talked about the themes in her book, the culture of making and flying kites in Japan, and herexperiences living in Italy and Japan. She taught the children attending how to make their own origami kitesand how to eat tamago (a traditional Japanese omelet) with chopsticks!
West End Neighborhood Library kicked off their Summer Reading Program by having participating childrendig into history. They traveled to Lasceaux, France to see the famous cave paintings and recreated them
in the library with their own scenes. They also learned what its like to be at an archaeologists dig site andwere able to practice uncovering archeological treasures.
Service to Adults Mount Pleasant Neighborhood Library was host to the Know Your Neighborhood Series put on in
collaboration with Special Collections Staff and the Smithsonian. The series took place in three parts. OnMay 6 th Special Collections staff Michele Casto and Jerry McCoy taught participants how to research thehistory of their homes and their neighborhoods using resources available through Special Collections. OnMay 11 th a 90 minute historic walking tour was conducted. On May 15 th Smithsonian Folklife ResearcherOlivia Cadaval presented her lecture entitled Adams Morgan: A Story of Diversity and Change.
West End Neighborhood Library hosted a life-planning program entitled Planning Your Groundbreaking.The program featured three local experts, Brian E. Ditzler (VP, Funeral Consumers Alliance), Ed Leonard(Manager, Cool Spring Natural Cemetery), and Carlos A. Suarez-Quian Ph.H. (Department of Biochemistry,Georgetown University Medical Center) who came to address questions related to death, funeral, andburial choices. The program, while covering a difficult subject, was well received and helpful to those whoattended.
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Page 2 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Library Programs All Ages
Q3
FY2012 109
FY2013 262
050
100150200250300
Number of Programs
Q3
FY2012 7,082
FY2013 11,548
02,0004,0006,0008,000
10,00012,00014,000
Program Attendance
Q3
FY2012 33,189
FY2013 40,793
0
10,000
20,000
30,000
40,000
50,000
Circulation
Q3
FY2012 191
FY2013 342
0
100
200
300
400
Number of Programs
Q3
FY2012 7,540
FY2013 12,580
02,0004,0006,0008,000
10,00012,00014,000
Program Attendance
Q3
FY2012 3,217
FY2013 7,458
0
2,000
4,000
6,000
8,000
Community MeetingAttendance
Q3
FY2012 91,486
FY2013 96,936
020,00040,00060,00080,000
100,000120,000
Circulation
Focus On Children Youth And TeensChildren 0-5 Years, Youth 5-12 Years, Teens 13-19 Years
Library As Community PlaceProgramming and Community Meetings
Wards 1 & 2 Georgetown, Mount Pleasant, West End
CollectionsBooks and Other Library Materials
TechnologyComputer Use
Q3
FY2012 22,032
FY2013 24,700
05,000
10,00015,00020,00025,00030,000
Public Computer Sessions
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Page 3 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Ward 3 Chevy Chase, Cleveland Park, Palisades, Tenley-Friendship
Demographic Information Ward 3 makes up 13 % of the Districts total population with
77,152 residents.
13,207 are children, youth, and teens, 52,665 are adults, and11,280 are seniors. The mean household income is $154,145. 2% of families are at or below the poverty line. 2.5% of the population is unemployed. 97.1% of the population aged 25 or older has attained a High
School Diploma. 83.9% have gone on to earn their BA or higher. 20.3% of the population speaks a language other than English at
home.
Programming Highlights
Service to Children, Youth, and Teens Chevy Chase kicked off Summer Reading with Dr. John Pojeta from the Smithsonian. Dr. Pojeta brought a
huge variety of fossils to the library and participating children learned how to identify them. They also wereable to make their own fossils to take home! The program, which attracted more than 150 participants wasfeatured in the neighborhood newspaper the Northwest Current.
Cleveland Park is hosting Fantastic Fridays all summer long. They started with Science Friday whereparticipating kids were able to experiment on the lawn. They learned about chemical reactions, air
pressure, and sound waves through fun experiments like baking soda/vinegar volcanoes and otherexperiments! Staff followed up with Gardening Friday where participating kids learned about how to takecare of plants and grow everything from flower to food. They were able to decorate ceramic pots, plantseeds and seedlings, and take them home.
Service to Adults Palisades partnered with the Palisades Village Organization to host Candace Shireman, Curator of Blair
House which sits adjacent to the White House. Ms. Shireman discussed the history of the house, which wasbuilt in 1824 and purchased by the State Department in 1942 at the urging of Franklin Delano Roosevelt.She also discussed the importance of the house today in foreign affairs as the house is currently used to
host foreign delegations. Tenley-Friendship Neighborhood Library hosted the 28 th Washington Book Publishers (WBP) Book Designand Effectiveness Awards ceremony and reception on May 21, 2013. WBP is a volunteer-run organizationthat connects book publishing professionals at every level in the Washington DC area. The ceremonycelebrated outstanding bookmaking and design produced by local publishers.
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Page 4 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Library Programs All Ages
Q3
FY2012 363
FY2013 415
0
100
200
300
400
500
Number of Programs
Q3
FY2012 14,643
FY2013 15,629
0
5,000
10,000
15,000
20,000
Program Attendance
Q3
FY2012 80,963
FY2013 76,491
0
20,000
40,000
60,000
80,000
100,000
Circulation
Q3
FY2012 500
FY2013 538
0100200
300400500600
Number of Programs
Q3
FY2012 16,049
FY2013 17,172
0
5,000
10,000
15,000
20,000
Program Attendance
Q3
FY2012 5,372
FY2013 6,039
0
2,000
4,000
6,000
8,000
Community MeetingAttendance
Q3
FY2012 178,896
FY2013 162,220
0
50,000
100,000
150,000
200,000
Circulation
Focus On Children Youth And TeensChildren 0-5 Years, Youth 5-12 Years, Teens 13-19 Years
Library As Community PlaceProgramming and Community Meetings
Ward 3 Chevy Chase, Cleveland Park, Palisades, Tenley-Friendship
CollectionsBooks and Other Library Materials
TechnologyComputer Use
Q3
FY2012 18,428
FY2013 16,795
0
5,000
10,000
15,000
20,000
Public Computer Sessions
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Page 5 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Ward 4 Juan ita E. Thorn ton /S hepherd Par k, Pe tw or th, Ta ko ma Park
Demographic Information Ward 4 makes up 12 % of the Districts total population with
75,773 residents.
16,622 are children, youth, and teens, 47,580 are adults, and11,571 are seniors. The mean household income is $96,241. 7.1% of families are at or below the poverty line. 7.4% of the population is unemployed. 84.1% of the population aged 25 or older has attained a High
School Diploma. 42.2% have gone on to earn their BA or higher. 22.9% of the population speaks a language other than English at
home.
Programming Highlights
Service to Children, Youth, and Teens In May Juanita E . Thornton/Shepherd Park Neighborhood Librarys Kids Book Cl ub chose a book from the
Live to Read list, The Watsonss Go to Birmingham -1963 by Christopher Paul Curtis. The Junior Leaguepartnered with the library for the program providing copies of the title for the children to keep. Theydiscussed the book, talked about the history surrounding the bombings in Birmingham, AL, completed shortwriting activities, and made a picture frame magnet to store a picture of someone they love like theWatsons kept a picture of Joetta who almost lost her life in the church bombing in the title.
Takoma Park has been continuing with their Teen Cooking Class. The program aims at teaching teens howto cook healthy, affordable meals for themselves. In May the teens made chicken salad which they servedin lettuce leaves with dried cranberries and pecans. In June they learned how to turn their fast foodfavorite, tacos, into a healthier taco salad.
Service to Adults The Friends of Juanita E. Thornton/Shepherd Park Library hosted an after-hours wine and cheese reception,
featuring Shepherd Park author and New York Times reporter Rachel Swarns. She talked about her title American tapestry: The Story of the Black, White, and Multicultural Ancestors of Michelle Obama. The eventdrew in more than thirty members from the surrounding neighborhood.
Petworth Neighborhood Library has begun a program called Mature and Motivated for local seniors. Theprogram focuses on elevating health awareness and teaching seniors how to utilize technology to betterconnect them to the community and find resources. They also try to build community through literatureand common interests and talents. For example, members of the program have formed a group called thePetworth Pacers which promotes fitness through walking.
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Page 6 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Library Programs All Ages
Q3
FY2012 190
FY2013 155
0
50
100
150
200
Number of Programs
Q3
FY2012 5,461
FY2013 5,444
01,0002,0003,0004,0005,0006,000
Program Attendance
Q3
FY2012 39,079
FY2013 30,737
0
10,000
20,000
30,000
40,000
50,000
Circulation
Q3
FY2012 257
FY2013 284
050
100
150200250300
Number of Programs
Q3
FY2012 6,321
FY2013 6,382
01,0002,0003,0004,0005,0006,0007,000
Program Attendance
Q3
FY2012 5,300
FY2013 4,605
01,0002,000
3,0004,0005,0006,000
Community MeetingAttendance
Q3
FY2012 69,906
FY2013 62,252
0
20,000
40,000
60,000
80,000
Circulation
Focus On Children Youth And TeensChildren 0-5 Years, Youth 5-12 Years, Teens 13-19 Years
Library As Community PlaceProgramming and Community Meetings
Ward 4 Juan it a E. Thorn ton /S hepherd Par k, Pe tw or th, Ta ko ma Park
CollectionsBooks and Other Library Materials
TechnologyComputer Use
Q3
FY2012 24,747
FY2013 24,743
05,000
10,00015,00020,00025,00030,000
Public Computer Sessions
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Page 7 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Ward 5 Lamond-Riggs, Woodridge
Demographic Information Ward 5 makes up 12 % of the Districts total population with
74,308 residents.
15,682 are children, youth, and teens, 47,285 are adults, and11,341 are seniors. The mean household income is $66,365. 15% of families are at or below the poverty line. 9.6% of the population is unemployed. 81.7% of the population aged 25 or older has attained a High
School Diploma. 30% have gone on to earn their BA or higher. 9.6% of the population speaks a language other than English at
home.
Programming Highlights
Service to Children, Youth, and Teens Lamond-Riggs Neighborhood Library held an Apple Pie Saturday during the Read In. The program featured
readings of How to Make an Apple Pie and See the World . The book explores how the ingredients for a dishthat we think of as all-American, apple pie, consists of ingredients that come from all over the world. Afterthe story was finished the participants talked about the book while enjoying their very own slice of pie!
Lamond-Riggs Neighborhood Library staff performed outreach at the annual Hospital for Sick Children Fair.They gave away items, signed children up for cards and summer reading, and talked about resources the
Adaptive Services department has for many of the patients.
Service to Adults The Greater Brookland Garden Club visited the Woodridge Neighborhood Library to hold a gardening
workshop. During the workshop more than 80 participants signed up for Adult Summer Reading whilelearning about gardening resources at the library.
Woodridge Neighborhood Library staff visited the Washington Center for Aging to share information aboutthe Adult Summer Reading Program with both residents and the staff. They also talked about the kinds of programming that the residents would like to see the library provide at the Center. They are hoping tobring poetry reading and other adult story time programs to the Center as well as laptops for basic
computer training on their future visits.
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Page 8 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Library Programs All Ages
Q3
FY2012 102
FY2013 93
020406080
100120
Number of Programs
Q3
FY2012 1,923
FY2013 2,579
0500
1,0001,5002,0002,5003,000
Program Attendance
Q3
FY2012 14,967
FY2013 13,581
0
5,000
10,000
15,000
20,000
Circulation
Q3
FY2012 153
FY2013 145
0
50
100
150
200
Number of Programs
Q3
FY2012 2,526
FY2013 3,606
0
1,000
2,000
3,000
4,000
Program Attendance
Q3
FY2012 5,314
FY2013 4,226
01,0002,000
3,0004,0005,0006,000
Community MeetingAttendance
Q3
FY2012 29,646
FY2013 28,192
0
10,000
20,000
30,000
40,000
Circulation
Focus On Children Youth And TeensChildren 0-5 Years, Youth 5-12 Years, Teens 13-19 Years
Library As Community PlaceProgramming and Community Meetings
Ward 5Lamond-Riggs, Woodridge
CollectionsBooks and Other Library Materials
TechnologyComputer Use
Q3
FY2012 14,907
FY2013 15,481
0
5,000
10,000
15,000
20,000
Public Computer Sessions
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Page 9 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Ward 6 Northeast, Northwest One, Rosedale, Southeast, Southwest,Watha T. Daniel/Shaw
Demographic Information Ward 6 makes up 12% of the Districts total population with
76,598 residents. 11,174 are children, youth, and teens, 57,995 are adults, and
7,429 are seniors. The mean household income is $109,665. 11.6% of families are at or below the poverty line. 5.5% of the population is unemployed. 90% of the population aged 25 or older has attained a High
School Diploma. 62.1% have gone on to earn their BA or higher. 11% of the population speaks a language other than English at
home.
Programming Highlights
Service to Children, Youth, and Teens Rosedale Neighborhood Library has started a Teen Advisory Group. The Advisory Group aims to help the
library better engage with teens through working with them to identify what is important to local teens andto help create library programming that will resonate with them.
During the month of April, Southwest Neighborhood Library held the 25 Days of Art Program. Each day thelibrary was open staff talked about a new famous artist, medium, or artistic style and then the childrenwere invited to create their own piece of artwork to display at the library. After the month was complete
they curated a small show with some of the best work displayed as a mini- gallery near the childrens area. During Pride Month Watha T. Daniel Neighborhood Library hosted two game nights led by representativesfrom the Sexual Minority Youth Assistance League. While the events were casual, the presence of therepresentatives meant that those attending could ask questions they had about sexuality, relationships,and health and get reliable answers.
Service to Adults Southeast Neighborhood Library is holding a Summer Reading Scavenger Hunt for Adult Summer Reading
participants. The hunt consists of two rounds across Capitol Hill to dig up favorite books of neighborhoodorganizations. Players have to solve a riddle to determine the location they need to visit. Once they arrive
they have to ask them what their favorite book is. Those who complete the list in time and submit correctanswers will be entered into a drawing for a prize donated by the Friends of Southeast Library.
Northwest One Neighborhood Library is continuing their Tech Mondays Computer Class Series. Thecomputer classes teach computer and internet basics including how to set up an email address, useMicrosoft Office Suite, and search for information online. The class has a group of 10 enthusiastic seniorswho attend each week and always bring questions from their practices at home.
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Page 10 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Library Programs All Ages
Q3
FY2012 434
FY2013 535
0100200300400500600
Number of Programs
Q3
FY2012 13,698
FY2013 14,725
0
5,000
10,000
15,000
20,000
Program Attendance
Q3
FY2012 52,342
FY2013 44,613
010,00020,00030,00040,00050,00060,000
Circulation
Q3
FY2012 666
FY2013 696
0
200
400
600
800
Number of Programs
Q3
FY2012 15,835
FY2013 16,722
0
5,000
10,000
15,000
20,000
Program Attendance
Q3
FY2012 5,473
FY2013 5,621
01,0002,000
3,0004,0005,0006,000
Community MeetingAttendance
Q3
FY2012 116,469
FY2013 98,473
0
50,000
100,000
150,000
Circulation
Focus On Children Youth And TeensChildren 0-5 Years, Youth 5-12 Years, Teens 13-19 Years
Library As Community PlaceProgramming and Community Meetings
Ward 6 Northeast, Northwest One, Rosedale, Southeast, Southwest, Watha T. Daniel/Shaw
CollectionsBooks and Other Library Materials
TechnologyComputer Use
Q3
FY2012 46,744
FY2013 48,095
010,00020,00030,00040,00050,00060,000
Public Computer Sessions
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Page 11 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Ward 7 Capitol View, Deanwood, Dorothy I. Height/Benning,Francis A. Gregory
Demographic Information Ward 7 makes up 11 % of the Districts total population with
71,068 residents. 20,124 are children, youth, and teens, 41,506 are adults, and
9,438 are seniors. The mean household income is $50,254. 22.8% of families are at or below the poverty line. 11.2% of the population is unemployed. 83.4% of the population aged 25 or older has attained a High
School Diploma. 17.3% have gone on to earn their BA or higher. 3.2% of the population speaks a language other than English at
home.
Programming Highlights
Service to Children, Youth, and Teens Capitol View Neighborhood Library focused on safety awareness at its Summer Reading Kick Off Event.
While listening to music and eating lunch provided by the Friends of Capitol View Library, the children wereable to explore two fire trucks that Engine Company 17 brought to the library. Firefighters from theCompany, Metropolitan Police Officers and DC Department of Health representatives read stories andspoke with the children about staying safe while out of school during the summer months.
Deanwood Neighborhood Library hosted the DC Beat Club in June. The Beat Club is a digital music
workshop for Teens that gives the students the opportunity to compose and create new and original musicusing touch-screen synthesizers. All recordings made by the students are made available for free atdcbeatclub.com after the program.
Service to Adults The Bridging Cultures Bookshelf: Muslim Journeys came to the Dorothy I. Height/Benning Neighborhood
Library in May. The Bridging Cultures program is a project of the National Endowment for the Humanities incooperation with the American Library Association, the Carnegie Corporation, and the Doris DukeFoundation for Islamic Art. On May 23 rd Professor Jonathan Brown of Georgetown University held anauthor talk where he discussed his book Muhammad: A Very Short Introduction.
The Friends of Francis A. Gregory Library held Jazz at the Gregoryon June 15th
. The catered fundraiserfeatured the Arnold Sterling Quartet, a local jazz quartet led by well-known saxophonist Arnold Sterling.
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Page 12 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Library Programs All Ages
Q3
FY2012 181
FY2013 265
050
100150200250300
Number of Programs
Q3
FY2012 4,629
FY2013 5,215
01,0002,0003,0004,0005,0006,000
Program Attendance
Q3
FY2012 19,306
FY2013 15,830
0
5,000
10,000
15,000
20,000
25,000
Circulation
Q3
FY2012 268
FY2013 347
0
100
200
300
400
Number of Programs
Q3
FY2012 5,928
FY2013 6,512
01,0002,0003,0004,0005,0006,0007,000
Program Attendance
Q3
FY2012 7,273
FY2013 8,955
0
2,000
4,000
6,000
8,000
10,000
Community MeetingAttendance
Q3
FY2012 38,373
FY2013 40,729
010,00020,00030,00040,00050,000
Circulation
Focus On Children Youth And TeensChildren 0-5 Years, Youth 5-12 Years, Teens 13-19 Years
Library As Community PlaceProgramming and Community Meetings
Ward 7 Capitol View, Deanwood, Dorothy I. Height/Benning, Francis A. Gregory
CollectionsBooks and Other Library Materials
TechnologyComputer Use
Q3
FY2012 30,780
FY2013 32,641
0
10,000
20,000
30,000
40,000
Public Computer Sessions
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Page 13 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Ward 8 Anac os tia, Pa rk la nds-Turne r, Wi ll ia m O. Lockr idge /Bell ev ue
Demographic Information Ward 8 makes up 11 % of the Districts total population with
70,712 residents. 24,102 are children, youth, and teens, 41,006 are adults, and
5,604 are seniors. The mean household income is $41,195. 33.1% of families are at or below the poverty line. 12.4% of the population is unemployed. 80.6% of the population aged 25 or older has attained a High
School Diploma. 12.3% have gone on to earn their BA or higher. 3.4% of the population speaks a language other than English at
home.
Programming Highlights
Service to Children, Youth, and Teens Anacostia Neighborhood Library welcomed more than 40 children and their caregivers to an early literacy
event sponsored by the Institute of Museum and Library Services called Growing Young Minds. Theprogram called attention to the quality of early education and the importance of summer learningopportunities that can be found in both libraries and museums.
Anacostia Neighborhood Library staff participated in an offsite author visit from Sista Souljah that was heldat the ARC Theater. Students from local high schools engaged in an interactive real time broadcast with
students at the United States Embassy in Johannesburg, South Africa. The program promoted reading forstudents from all walks of life and promoted cross-cultural partnership and tolerance.
Service to Adults The William O. Lockridge/Bellevue Neighborhood Library hosted the HIV Testing and High Blood Pressure
Screening Van this spring. The van, which is sponsored by the Community Education Group, parks in frontof the library and tests customers at no charge. The van staff also help customers find health resources.
Parklands-Turner Neighborhood Library hosted a Health Information Workshop resulting from a grant fromthe Georgetown University Hospital. Attendees learned how to access healthcare information onlinethrough the MedLine Plus Website.
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Page 14 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Library Programs All Ages
Q3
FY2012 298
FY2013 166
050
100150200250300350
Number of Programs
Q3
FY2012 2,624
FY2013 3,287
0500
1,0001,5002,0002,5003,0003,500
Program Attendance
Q3
FY2012 11,720
FY2013 12,649
02,0004,0006,0008,000
10,00012,00014,000
Circulation
Q3
FY2012 305
FY2013 273
050
100150200250300350
Number of Programs
Q3
FY2012 4,103
FY2013 4,862
01,0002,000
3,0004,0005,0006,000
Program Attendance
Q3
FY2012 6,295
FY2013 8,990
0
2,000
4,000
6,000
8,000
10,000
Community MeetingAttendance
Q3
FY2012 28,178
FY2013 31,322
0
10,000
20,000
30,000
40,000
Circulation
Focus On Children Youth And TeensChildren 0-5 Years, Youth 5-12 Years, Teens 13-19 Years
Library As Community PlaceProgramming and Community Meetings
Ward 8 Anac os tia, Pa rk la nds-Turne r, Wi ll ia m O. Lockr idge /Bell ev ue
CollectionsBooks and Other Library Materials
TechnologyComputer Use
Q3
FY2012 29,269
FY2013 32,712
0
10,000
20,000
30,000
40,000
Public Computer Sessions
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Page 15 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
The Martin Luther King Jr. Memorial Library (MLKML) is locatedin Ward 2. MLKML is the Central Library serving the entireDistrict as well as serving as a Neighborhood Library with abreadth and depth of services offered beyond what is availablein the Neighborhood Libraries. For demographic details see theWard 2 profile.
Programming Highlights
Service to Children, Youth, and Teens MLKMLChildrens and Teen Services wanted to provide fun, safe activities for all ages during Spring Break
Week (April 1 5, 2013). Every day both departments hosted fun original programming for all ages. Someof the highlighted programs in the Childrens department were Japan in a Suitcase in partnership with theSmithsonian and Make your own Music party. The Teen Department provided a lot of action with theirLive Action Angry Birds and Wii Want a Challenge programs. All the activities were well attended andillustrates that MLKML is a comfortable place for DC youth.
The MLKML Childrens Department has gained a new technology called the Activtable by Promethean. Theeducational multi-user touch-screen table allows six learners to simultaneously use individual tools, webbrowsers, ad other software. This format allows for collaborative small group learning and gives staff a
brand new way to plan and deliver programs in the Children s Department.
Service to Adults Tech Talk Tuesdays take place the first Tuesday of every month in the Adaptive Services Department at
MLKML. The after work meet-up is an opportunity for those who can most benefit from adaptivetechnology to receive training with specific hardware or software. It is also a place where staff canintroduce new products that are available. For example staff recently introduced iPad accessibility featuresto customers.
MLKML Popular Services Staff have facilitated three projects in the CONNECT 4 collaboration withCulturalDC and Flashpoint Gallery. CONNECT 4 is a series of temporary public art projects in the lobby andGreat Hall of MLKML. The program works to engage the public with local art outside of a gallery setting andenlivens the library space with contemporary art.
Martin Luther King Jr.Memorial Library
Adapt ive Se rv ic es , Ad ul t Li tera cy , Children and Te enServices, Circulation Services, Information Services,
Popular Services, and Special Collections
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Page 16 of 19Document #8.2Board of Library Trustees MeetingJuly 24, 2013
Library Programs All Ages
Q3
FY2012 125
FY2013 156
0
50
100
150
200
Number of Programs
Q3
FY2012 4,069
FY2013 4,311
0
1,000
2,000
3,000
4,000
5,000
Program Attendance
Q3
FY2012 47,603
FY2013 50,478
010,00020,00030,00040,00050,00060,000
Circulation
Q3
FY2012 341
FY2013 476
0
100
200
300
400
500
Number of Programs
Q3
FY2012 9,479
FY2013 9,798
02,0004,0006,0008,000
10,00012,000
Program Attendance
Q3
FY2012 12,548
FY2013 15,474
0
5,000
10,000
15,000
20,000
Community MeetingAttendance
Q3
FY2012 202,690
FY2013 188,877
050,000
100,000150,000200,000250,000
Circulation
Focus On Children Youth And TeensChildren 0-5 Years, Youth 5-12 Years, Teens 13-19 Years
Library As Community PlaceProgramming and Community Meetings
Martin Luther King Jr. Memorial Library Adapti ve Se rv ice s, Adult Li te racy, Ch il dren and Te en Se rv ice s, Ci rc ul at ion Se rv ic es , Inf orma tionServices, Popular Services, and Special Collections
CollectionsBooks and Other Library Materials
TechnologyComputer Use
Q3
FY2012 22,504
FY2013 25,962
05,000
10,00015,00020,00025,00030,000
Public Computer Sessions
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FY2013 Performance Report3 rd Quarter
FY2013 Goal: 7,222 % of Goal: 81%
FY2013 Goal: 168,275% of Goal: 81%
FY2013 Goal: 1,259,117 % of Goal: 70%
Library Programs All Ages
Q3 FY2013
Computer Classes 2,880Community Meetings 61,877
Library Programs 74,754
FY2013 Goal: 9,907 % of Goal: 78%
FY2013 Goal: 267,100% of Goal: 74%
Computer Classes Goal: 12,345 % of Goal : 62%
Community Meetings Goal: 204,600 % of Goal: 95%
Q3
FY2012 1,735
FY2013 2,112
0
500
1,000
1,500
2,000
2,500
Number of Programs
Q3
FY2012 54,313
FY2013 62,659
010,00020,000
30,00040,00050,00060,00070,000
Program Attendance
Q3
FY2012 292,985
FY2013 290,645
050,000
100,000
150,000200,000250,000300,000350,000
Circulation
Q3
FY2012 2,363
FY2013 2,816
0
5001,0001,5002,0002,5003,000
Number of Programs
Q3
FY2012 64,832
FY2013 74,754
0
20,000
40,000
60,000
80,000
Program Attendance
LIBRARYAS COMMUNITY PLACE Programming and Community Meetings
DC Public Library has five areas of primary service: Service to Children, Youth, and Teens; The Library as CommunityPlace; Books and Other Library Materials; Technology; Adult Literacy and Learning. These areas of service tie inclosely with three of Mayor Grays five priorities: Education, Jobs and Economic Development, and SafeCommunities.
2%
44%54%
Program Attendance by Type
Focus On Children Youth And TeensChildren 0-5 Years, Youth 5-12 Years, Teens 13-19 Years
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67% of 2013 Goal
Q3
FY2012 822,785
FY2013 795,137
0100,000200,000300,000400,000500,000600,000700,000800,000900,000
Systemwide Circulation
NeighborhoodLibraries
MLKML Digital Library
Q3 FY2012 552,984 202,690 67,111
Q3 FY2013 520,124 183,626 91,387
0100,000200,000300,000400,000
500,000600,000
Circulation Breakdown
Literacy ProgramReferrals
Tutoring RoomReservations
Proctored TestsAdministered
Q3 FY2012 801 532 67
Q3 FY2013 706 307 105
0200
400600800
1000
Program Referrals, Room Reservations, Tests Administered
GEDQuestions
PracticeTests
Q3 FY2012 863 252
Q3 FY2013 1088 226
0200400600800
10001200
GED Questions and PracticeTests
FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 YTD
Circulation 1,198,605 1,462,531 1,781,862 2,337,536 2,712,775 3,059,432 3,363,313 2,435,803
FY2013 Goal 3,632,378
FY2013 Projection 3,225,434
01,000,0002,000,0003,000,0004,000,000
Number of Library Materials CirculatedFY2006-FY2013 YTD
LITERACY ANDLEARNING Service to Adults, Adult Literacy, and Adaptive Services
COLLECTIONS Books and other Library Materials
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Doc ment #8 2
Social Media Use
DCPL has an online presence in many places in addition to
dclibrary.org. These include Facebook, Twitter, LinkedIn,GoodReads, Pinterest, and Foursquare. These new outletsare changing both how DCPL reaches customers and how
customers reach DCPL. More customers are able toreceive library information directly via these outlets
without ever having to leave the site. To help illustrateplease see below for a brief look at how DCPL is increasing
its online presence.Social Media Followers
FY2013 Q2 10,185FY2013 Q3 11,540
FY2013 Goal: 3,041,831% of Goal: 46%
FY2013 Goal: 830,392% of Goal: 75%
FY2013 Goal: 4,024% of Goal: 92%
FY2013 Goal: 276,038 % of Goal: 89%
FY2013 Goal: 440,728% of Goal: 68%
Q3
FY2012 740,561
FY2013 444,245
0
200,000
400,000
600,000
800,000
Web Site Hits
Q3
FY2012 209,411
FY2013 221,129
050,000
100,000150,000200,000250,000
Public Computer Sessions
Q3
FY2012 908
FY2013 1,013
0200400600800
1,0001,200
Tutor.com (Online Homework Help)
Library Materials Downloaded Database Searches
Q3 FY2012 67,111 96,417
Q3 FY2013 91,387 90,627
020,00040,00060,00080,000
100,000120,000
Electronic Resources Used
TECHNOLOGY Computer, Database, and Website Use