BUS STOP ACCESSIBILITY IMPROVEMENT PROGRAMHELPING TO KEEP BRISBANE MOVINGIt’s all part of Council’s plan

Bus Stop Accessibility Improvement ProgramCouncil is undertaking a rolling program of works across Brisbane to upgrade bus stops to provide improved accessibility. This program, known as the Bus Stop Accessibility Improvement Program (BSAIP), aims to ensure all bus stops in Brisbane meet accessibility requirements by 2022. It is part of Council’s Brisbane Vision 2031 to provide a safe, accessible and well-connected city for everyone.

The works are prioritised based on location, access to community and disability services, patronage and Council priorities. All bus stops are upgraded in accordance with Australian Standards, guidelines and engineering design standards.

Council is committed to providing an accessible and inclusive public transport network for Brisbane. Council’s bus fleet is 100% low floor wheelchair accessible, which helps Council to create an environment for all residents and visitors to travel easily, safely and efficiently around Brisbane.

Bus stop works are delivered with funding support from the Queensland Government’s Passenger Transport Accessible Infrastructure Program Grant (PTAIP).

Bus stop facts There are more than 6000 bus stops within the Brisbane City Council network. More than 1/3 have a bus shelter. In 2014-16 Council upgraded more than 1200 bus stops. In 2016-17 Council is working to upgrade more than 600 bus stops.

Key features of accessible bus stops

Flat accessible boarding points provide an unobstructed space for customers to board and exit the bus.

Each bus stop has a large marker identifying the bus stop name. Each timetable is at a height accessible by those in a wheelchair and has a bus stop identifier in the top left corner. Timetable information in accessible format is also available by visiting TransLink’s website at www.translink.com.au or by calling 13 12 30.

Bus stop seats which have been installed as part of the program have been designed with arm rests for those who may be frail and need assistance, and to provide comfort.

SignageSignage is being installed at each stop as part of the program. The icons displayed on the signage show upgrades are being undertaken to ensure public transport is accessible to people of all abilities, including those with mobility difficulties, vision and hearing impairments, expectant mothers and people with young children.

Frequently asked questions

Why is council improving bus stops?Council is undertaking these important upgrade works to provide a flat, clear and unobstructed space for customers to board and exit the bus.

What are the raised bumps on the ground at the bus stop?These are known as TGSIs (tactile ground surface indicators) and are in place to alert those who are vision impaired to know where to wait for the bus and where a bus will stop.

Why doesn’t my stop have a seat or shelter?Council is upgrading bus stops to provide an accessible boarding point. New seats and/or bus shelters are provided where bus stops have high usage and are on main transport corridors.

How can I find out if a bus stop is being upgraded?Please contact Council on 3403 8888.

How can I find out if a bus stop has been temporarily removed?Please visit www.translink.com.au/service-updates for specific bus stop information.

Brisbane City Council InformationGPO Box 1434Brisbane Qld 4001

CA16-623351-02-2480

© Brisbane City Council 2017

brisbane.qld.gov.au orcall 3403 8888

Facebook: facebook.com/BrisbaneCityCouncil Twitter: @brisbanecityqldInstagram: instagram.com/brisbanecitycouncil