doc2app - the case for migration

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andscape Private & Confidential. © Landscape 2012. All rights reserved. The case for migration Using Apps as an interactive business development tool

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Using Apps as an interactive business development tool for professional service organisations, such as Lawyers and Accountants.www.yourlandscape.co.uk/doc2app#doc2app

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Page 1: doc2app - the case for migration

andscapePrivate & Confidential. © Landscape 2012. All rights reserved.

The case for migrationUsing Apps as an interactive business development tool

Page 2: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

Presenters

Johnathon RyderClient Services Director

Ryan SalesCreative Director

John GriffithCommunications Director

Page 3: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

4.Corporate take-up

3.The

Business App

2.The evolution of business

communications

1.The App

landscape

Page 4: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

“ Create insanely great experiences by introducing simple innovations any business can adopt to create deeper more emotional connections with your customers.”

Steve Jobs, Apple’s CEO, 1955- 2011

Professional Services should

Page 5: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

What are Apps?

Help customers (updates/progress)

Marketing (Tax/

pension/bus dev)

Used as Products

(purchase/free/game)

Page 6: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

DropboxTrialpad GoodReader Circus Ponies Penultimate

Top law Apps

Source: law.about.com

Page 7: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

iBook support

Page 8: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

Business ‘utility’ Apps: Streamlining business tasks

Page 9: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

8 in 100 adults own

a tablet

238%projected UK

tablet growth

Source; IDC Market Intelligence

Planned purchases 2012:

85% iPad

27% Samsung Galaxy

2% RIM Playbook

75% of thosebeing iPads

Current tablet market share:

68% iPad

27% Android5% Blackberry

Corporate Demand:80% iPad

7% Samsung Galaxy5% Dell

4% Motorola / Blackberry

Page 10: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

Evolution of business communication

Page 11: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

Hardware

Social Business: The challenge for Professional Services

Data Security Penetration IT integration Investment Search for ROI

Page 12: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

=A personalised wrapper of dynamic multi-media content with analytics delivered to a specified device/s

Business app

Page 13: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

App Co-creatorApp User

Page 14: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

quality app 2 iPadno wifi problems

interactivepersonalisedresponsive

sustainability

trackinganalytics

navigationevery app unique

multi-media content

no code to freeze

time

innovation

feedback form

scalable

cost-effective

Page 15: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

The business App as engagement

Sales

• Pitches• Tenders (heavy / lite)• Pre-tenders• Meet the team• Door openers• Partner induction• Business Development• 121 sales tools

HR

• Graduate Recruitment• Employee Benefits• Manager packs• Training• Induction & on-boarding• Administration

Marketing

• Company brochures• Product brochures• Investor updates• Customer service• Client facing

Page 16: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

From Assets to Analytics

Asset Cloud

35%

40%

App Wrapper Delivery Analytics

Page 17: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

• Strong encryption & authentication between App and device

• iCloud is constantly backed up• Remote tracking and wiping of content• Code freeze after agreed time limit• Privacy and cookie compliant

Data Security

Page 18: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

Dynamic v’s Static mobility

Server/iCloud

Employees– Training/eLearning– Proposition

Clients– Case updates– Success stories

Page 19: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

Corporate take-up

Heavy tender Lite tender Business DevelopmentBusiness Development

Local Functional Representatives (LFR)

Roadshow Pack

Zurich People Power (ZPP)

Select your language

Employee Engagement Lite tender Business DevelopmentHeavy tender

Page 20: doc2app - the case for migration

Private & Confidential. © Landscape 2012. All rights reserved.#doc2app

Creating business Apps

+ =

Analysis Development Working model

What can apps do within your business with Stakeholder

buy-in?

What business processes can

be migrated to apps that deliver ROI?

Produce a pilot to test out

your theories