Do Users Know What They Really Really Want?

Do Users Know What They Really Really Want?

Jackie CarterJustin HayesRichard Wiseman

Mimas, University of Manchester

Photo by: Sunshine Junior, Creative Commons, Flickr

• Slide of Justin, Jackie, Richard, Dave and Rob

The Team

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Our Users

The service

Casweb tool

Photo by: Lisa Brewster, Creative Commons, Flickr

Frustrated users

Photo by: Smudge Chris, Creative Commons, Flickr

Frustrated staff

It’s a digital world

It’s an open standards world

R&D

CAIRD projectCAIRD ProjectCensus Aggregate Information Resource Demonstrator

UK Census in preparation

Census User Survey Report

• couldn't make sense of casweb. very cumbersome, and confusing to me.

• CASWeb needs to have more available maps that can be joined with ArcView, and more readable statistics.

• Life would be much easier if the CASWEB aggregate data could be downloaded complete with row and column labels.

• The ability to construct bespoke tables via casweb would be extremely useful. It is surely possible to put in place a system which checks for small cell sizes in the resulting tables and prevents or adapts disclosure where needed?

Visualise it

Photo by: projectbamboo,Creative Commons, Flickr

User Requirements Workshop with expert users

User Requirements survey

From CAIRD Project to InFuse Service

A step change in data delivery

Users of the future