DEFENSE LOGISTICS AGENCYAMERICA’S COMBAT LOGISTICS SUPPORT AGENCY

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DLA Office 365 Lessons Learned

& Status

May 2017

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Productivity and Collaboration Services

ExchangeandSkypeforBusinessmigrationscompletedfor35k+usersin48statesand26countriesFirstSharePointOnlineworkload(eWorkplace)beingpreppedformigrationPhase2planningandtestingeffortsunderway

Phase1• ExchangeOnline

• SkypeforBusiness

• SharePointOnline

Phase2• OneDrive• OfficeOnline• O365Groups• NativeAppsonMobileDevices

Future• O365Teams• MDM• TelephonyIntegration

• AdvancedThreatProtection

99%

Target – Q4 CY17Target – Late CY18

Target – End of FY17

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Timeline – How We Got Here

June2015

Collaboration Pathfinder Contract Awarded

May2016

Planning andTesting

July2016

Skype for Business Migration

Future Services and Features

DISA Issues Office365 Accreditation

Phase 2 Services and Features

Exchange Online Migrations

Oct.’16– Feb.‘17 LateCY2018

October2016 LateCY2017

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DLA Keys to SuccessExternal

•ExecutiveSponsorship(DLA,AF,DISA&Microsoft)

• StrongpartnershipswithAFandDISAstakeholders

•DISAsinnovativeapproachforexpeditingProvisionalAuthorityprocess

•CustomerAdvisoryBoardparticipationwithMicrosoft

DLAJ6/Internal

•Buy-inacrossDLAJ6Enterprise(SystemAdministrators,HelpDesk,IA,Cyber,etc.)

•DLACentrally-managedEnterpriseIT

• Standardizedworkstation/serverimagesandgrouppolicies

• InfrastructureenhancementsleadinguptoOffice365:•Network,ActiveDirectory,andExchangeconsolidation/redesignandupgrade

•MicrosoftOfficeupgrade•RobustDLAVDIinfrastructure•ReadilyavailableVPNsolutionforexternal/remoteuse

Program

• StrongProgramManagement• Effectiveend-usercommunications

•Upfrontplanningspecifictoeachserviceoffering•Deploymentworkshops•Admin.training

Deliver the right solution on time, every time

WARFIGHTER FIRST - PEOPLE & CULTURE - STRATEGIC ENGAGEMENT - FINANCIAL STEWARDSHIP - PROCESS EXCELLENCE

Ongoing Challenges• PerformanceofOnlineArchivefromOCONUS

• DisruptedInternetOperations- RelianceonconnectiontotheInternetforOffice365tofullyfunction

• IdentificationofSharePointOnline/OneDrivebandwidthrequirements

• AdminPortal(ServiceHealthDashboard)notinplace

• Preparingforavailabilityofnewservices(Accreditationimpacts,infrastructurereadiness,etc.)

• AlignmentofMicrosoftdeploymentplanningresourcesforPhaseIIactivities(gettingtherightpeople)