TOTAL QUALITY

TOTAL QUALITY MANAGEMENT

TOTAL QUALITY PEOPLE

DEVELOP PEOPLE

KNOWLEDGE (K) SKILL (S)

ATTITUDE (A)

MOTIVATION (M)

PERFORMANCE= (K+S+A) M

HYGIENIC FACTORS EFFECTIVE MOTIVATION

MOTIVATIONAL THEORY OF

FREDERICK HERZBERG

Better Working

atmosphere

Work Place

Management

(Five S)

Challenging work

Increased responsibility

Sense of achievement

Recognition for achievement

5S SHITSUKE DISCIPLINE MAKING HABIT

1S

2S

3S

SEIRI

SEITON

SEISO

RE-ORGANISING

NEATNESSNEATNESS

CLEANLINESS

SORT OUT

PEEP

INSPECTION

UNWANTED

WANTED

4S SEIKETSU STANDARDISATION VISUAL MGT.

5-S IMPLEMENTATION Implementation of 5-S in CEO, trainers area and coordinators area

Implementation of 5-S in Sr. Executives rooms

Improvement in public areas like, Gate, cycle/scooter stand, Canteen, toilet, Notice boards, drainage, surrounding area, visual managements in surrounding areas etc.

Formation of Zones .

Nominate Zone head.

Zone head will divide the respective area in sub zones. Nominate sub zone leader and also nominate council members (3 to 7 members ) in each sub zone.

Train the council members .

Take initial photographs by council member for entire areas.

Awareness to all employees on 5-S

Council member will Identify common areas and No man’s land

Distribute responsibility to each for his/her own area + given area in their respective area (common area or no man’s land)

Let each one to make checklist for their own area + given area

Let each one to identify HIDDEN areas in their respective areas

Start identification of unnecessary items(1-S) and take action

Start keeping things properly with proper levels

Form Jagruti group

5-S IMPLEMENTATION Awareness and implementation of 5-S in Guest House,

Security, Contractors, Schools, Market, worship places, Home, Colony, nearby villages etc.

PREPARATION OF GENERAL CHECKLIST OF SUB ZONE(as per checklist given in book)

SELF AUDIT SYSTEM

MANAGEMENT AUDIT SYSTEM. (Training and audit )

DESPLAY OF MANAGEMENT MARKS

Visit by CEO to best and poorest marks obtained zone

PRESENTATION OF CREATIVE IDEAS

5-S in Home certification

AWARDING SHIELDS TO SUB ZONES GETTING 70% AND ABOVE

RUNNING SHIELD SIX MONTHLY for best zones sub zones.

PRE AUDIT AND FINAL CERTIFICATION AUDIT FOLLOWED BY SIX MONTHLY surveillance audit.

5-S AUDIT

REGISTER

• ZONE / SUB-ZONE NAME :

• ZONAL COORDINATOR :

• ZONE / SUB-ZONE LEADER :

• DAY OF AUDIT :

SL NO ACTIVITY PAGE

1 INDIVIDUAL RESPONSIBILITY 2

2 AUDIT SHEET 10

3 ACTION TO BE TAKEN 40

4 STANDARD PRACTICES 50

5 MEETING MINUTES 60

1. Individual's Responsibility for common area

2. Individual's Responsibility for No Man’s land

Note: Rotation is required for Sl No. 1 only

Example

Individual responsibility (w.e.f 1.6.2014)

Mr. Md. Ali Own area + Common Area

Mr. Kutty Own area + Common Area

Mr. Paliwal Own area + Common Area

Ms. Kamala Bhai Own area + Common Area

Individual's Responsibility for common area

Common Area MAR – APR,14 MAY-JUN ‘14 JUL-AUG ‘14 SEPT-OCT ‘14

Corridor Md. Ali D S

ChowdhuRY

Notice Board S P Gaur Md Ali

Display Board P K JAIN S P Gaur

Open Area in front of

office

Kutty P K Jain

Medical Bill Box N L Jain Kutty

Below Stair case H P Roaut N L Jain

Pantry P C Jain H P Roaut

Record Room B L Paliwal P C Jain

Hall Electrical fittings G Bagora B L Paliwal

Hall Furniture

condition

N K Kashyap G Bagora

Toilet Gents P S Chowdhury N K Kashyap

Roof Chanda Jain P S Chowdhury

Staircase Y Vikas Chanda Jain

Toilet First Floor H L Swarnkar Y Vikas

Ladies Toilet Mrs Chandra Ms Anamika

ROUGH AUDIT SHEET

SL NO. MARKS REMARKS ACTION

TAKEN ON

1

2

3

4

5

6

7

8

9

.

.

.

.

.

40

Left Hand side page of register Right hand side page of register

S.

No

Date Action to be taken / Job to

be done

WC

/

OC

Responsibility Time of completion Remarks

Target Actual

WC = Within Control OC = Out of Control

15-(C) Action to be taken / Job to be done

STANDARD

PRACTICES

MEETING MINUTES

OF COUNCIL

MEETING

MANAGEMENT

AUDIT

Management Audit

Sl. No Audit Point Weighted Score Remarks

1 System of Audit 4

2 Regularity of Audit 4

3Action taken on remarks in rough audit

sheet5

4 Regularity of council meeting 4

5 Awareness about 5S 3

6 Status of 1S 4

7 Status of 2S 4

8 Status of Cleanliness 4

9 Individual responsibility 3

10 Action on lowest marks in self audit 3

11 Status of "Action to be taken/job to be done" 3

12 Status of Standard practices 3

13 Follow-up of Standard practices 4

14 Visual Management 4

15 General Feeling about benefit from 5S 3

16 Before & After status Photograph 4

17 Zone/Sub zone Leader room 4

18 HOD’s Room 5

19 Special Activity 2

20 Display of score board 3

21 Presentation to steering committee 3

22 Action taken on previous management audit 4

ZONAL PERCENTAGE

FINAL

CERTIFICATION

AUDIT

Organisation: Date:

S.No Steering Committee Meeting Wtg. Score Total

1 Steering Committee Meeting and

outcome

6

2 Presentation of zone report by

Zone head

4

B.CREATING AWARENESS AND

TRAINING PROGRAMME.

1 Awareness Programme to All

employees

6

2 Specialised Programme for Area

convenors/council members

2

3 Development of trainers 2

C. PROMOTIONAL ACTIVITIES:

1 Display of

Posters/Slogans/Hordings

4

2 Distribution of handbills once in a

year

4

4 Poster, Slogan Quiz Competition

once in a year

4

5 5S March Past once in a year 4

6 Provision of Literature and Books 2

7 Arrangement of visits to reputed 2

Certification Audit

15 Electric Wiring and Junction Boxes 2

16 Community Halls 2

17 Clubs 2

18 Visual Management of surrounding

area

2

19 Unnecessary items/ lying

unidentified of surrounding area

2

20 Availability of dustbins 2

21 Seiri Museum 2

22 Condition of Hidden areas 2

E: EVALUATION OF FIVE S STATUS

OF ZONES(500 MARKS)

1 Frequency of 5S Audit by sub-

zone (Target Weekly)

2

2 Frequency of 5S Audit of Project

by Management Team (Monthly)

2

3 Overall Status of zones 80

5 Status of Unit

Head/HOD/Department Head

Offices

16

PERCENTAGE %

F: SPECIAL ACTIVITIES (Max Marks 100 )

1 5S at Home 6

2 5S at School 6

3 5S at worship Places 2

4 5S at Shopping Complex 2

5 5S at Security 2

6 Propagation of 5S outside Plant Premises 2

Total

PERCENTAGE %

QUALITY CIRCLE

FORUM OF INDIA

WELCOMES

YOU ALL

Workplace

Management

1S

2S

3S

SEIRI

SEITON

SEISO

RE-ORGANISING

NEATNESSNEATNESS

CLEANLINESS

SORT OUT

PEEP

INSPECTION

UNWANTED

WANTED

1S

2S

3S

SEIRI

SEITON

SEISO

RE-ORGANISING

NEATNESSNEATNESS

CLEANLINESS

SORT OUT

PEEP

INSPECTION

UNWANTED

WANTED

4S SEIKETSU STANDARDISATION VISUAL MGT.

5S SHITSUKE DISCIPLINE MAKING HABIT

1S

2S

3S

SEIRI

SEITON

SEISO

RE-ORGANISING

NEATNESSNEATNESS

CLEANLINESS

SORT OUT

PEEP

INSPECTION

UNWANTED

WANTED

4S SEIKETSU STANDARDISATION VISUAL MGT.

JAGRUTI GROUP