district officer training district 91 13 june 2015
TRANSCRIPT
District Officer Training
District 9113 June 2015
Welcome and Who’s Who
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District Mission
We build new clubs
and support all clubs
in achieving excellence.
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Service to Members
Revitalised Ed Program
Trainers Bureau and Knowledge
Immediate Past DG
PR Manager
Finance Manager
Administration Manager
Club Growth Director
Program Quality Director
District Director
Leadership Committee
Champions for Leadership,
Mentoring and MOT
Parliamentarian
Culture & Diversity
Audit
Alignment
Performance
District Chief Judge
Conferences Youth Leadership
Speechcraft
Marketing Working Group
Corporates Committee
Finance Team
Membership Site
Social Media
Recognition
Logistics
ICT
D91
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Our Values
Our Values Integrity Respect Service Excellence
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A higher standard …
“No negative information
about candidates is allowed”
Toastmasters Policy 3.0 5D
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Our Values
Each group gets a value to discuss Integrity Respect Service Excellence
“Tell your table about a person in Toastmasters who you have seen exhibit this value. Describe a time when they showed it.”
Developing Successful Teams
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Developing Successful Teams
The Area Council
Area Director
Club PresidentClub President
Club President
VPEAssistant AD
Education
VPE
VPE
VPM
VPM
VPMAssistant AD
Marketing
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The Division Council
Division Director
Area DirectorArea Director
Area Director
Area DirectorAssistant DD
Education
Area DirectorAssistant DD
Marketing
Developing Successful Teams
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Team Support
Area DirectorClub
PresidentClub
President
Club President
VPEAssistant AD
Education
VPE
VPE
VPM
VPM
VPMAssistant AD
Marketing
Division Director
Area DirectorArea Director
Area DirectorAssistant DD
Education
Area DirectorAssistant DD
Marketing
Developing Successful Teams
Meetings to Inspire
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Typical meetings for you in Toastmasters:• Area Council• Division Council• Area Visits• District Executive Committee• District Council• Club AGM’s
Meetings to Inspire
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Key Tips
• #1: Clear Purpose• #2: Good organisation –
agenda beforehand; minutes and actions afterwards
• #3: Chairing and “following” skills
Meetings to Inspire
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More resources:• Formal meetings such as Club AGM’s, DEC and District
Council use Parliamentary Procedure to aid democratic decision making.
• Parliamentary Procedure in Action: Item 237 in TI store – part of Successful Leadership series
• If you need to do conference calls, take a look at this. - and be prepared!
• https://www.youtube.com/watch?v=DYu_bGbZiiQ
Meetings to Inspire
Thrive in the District Recognition Program
Please sit in your division teams
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Moments of Truth
First Impressions
Membership Orientation
FellowshipVariety
CommunicationProgramme PlanningMeeting Organisation
Membership Strength
AchievementRecognition
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What are the qualifying requirements?
Membership of 20 or a net growth of at least 5 new members as of June 30.
What does membership net growth mean?
Total number of members at year-end (June 30) exceeds base amount.
What is the definition of membership base?
The number of club members at July 1 who paid dues in April, even if late.
Distinguished Club Program
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2 CC’s 2 more CC’s 1 ACB, ACS, ACG 1 more ACB, ACS, ACG 1 CL, ALB, ALS, DTM 1 more CL, ALB, ALS, DTM
DCP Goals - Educational
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4 new members 4 more new members Minimum of 4 club officers trained during each of
the two training periods One membership/dues renewal report and one
club officer list submitted on time
DCP Goals – Membership & Admin
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5 goals – Distinguished
7 goals – Select Distinguished
9 goals – President’s Distinguished
DCP Recognition
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Could do as a pub quiz?
In division teams, use District Recognition Program manual as a resource
What are the qualifying requirements?
What does membership net growth mean?
What is the definition of membership base?
What page are the DCP goals on?
What are the achievements and recognition types available in the DCP?
Distinguished Club Program
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Area Director’s Club Visit Report
Refer to Serving Clubs Through Visits manual In your groups, consider the allocated scenario. Complete the Area Visit Report for the club
featured in the scenario Report back to group, one minute per group Suggestion: look at the other scenarios and
complete reports for the clubs yourself.
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Quiz Time!
What are the qualifying requirements?
What does net club loss mean?
What is the definition of area club base?
Distinguished Area Program
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Distinguished clubs equal to at least 50% of the area’s club base – Distinguished
Distinguished clubs equal to at least 50% of the area’s club base plus 1 – Select Distinguished
Distinguished clubs equal to at least 50% of the area’s club base plus one more Distinguished club and a net club growth of one – President’s Distinguished
Distinguished Area Recognition
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What are the qualifying requirements?
No net club loss.
What does net club loss mean?
The total number of clubs at year-end (June 30) falls below the base amount.
What is the definition of division club base?
The number of clubs assigned to the division at July 1st. Clubs are considered to be paid when they have submitted a complete April dues report.
Distinguished Division Program
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Distinguished clubs equal to at least 40% of the division’s club base – Distinguished
Distinguished clubs equal to at least 45% of the division’s club base – Select Distinguished
Distinguished clubs equal to at least 50% of the division’s club base plus a net club growth of one – President’s Distinguished
Distinguished Division Recognition
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Resources
Page 22 of the Serving Clubs Through Visits manual.
Money!!
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Set a date for your division council meetings. At your first meeting discuss your success plans.
Make use of the dashboard for tracking progress:
dashboars.toastmasters.org
Make use of District Central for details about specific division or area goals and progress
Sign up for the Raffety reports:
mikeraffety.com
Planning for Success
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Thrive in the District Success Program
President’s Distinguished
District
Paid Clubs
Goal: 127
Current: 127
Member Payments
Goal: 8383
Current: 8557 Distinguished Clubs
Goal: 59
Current: 95
Leadership – Coaching & Healthy Conflict
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• Identify and clarify issues
• Solve problems
• Commit to action
• Develop skills, motivation, confidence and self-esteem …
• … and that includes the people doing the coaching…!
Coaching helps us to
“My boss helped me to stretch myself.”
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Traditional Management
Boss feelsin control,performerfeels none
Performer wonders if he has a choice
Both feel involved butit may be slow
Performer feelsobliged or dumped on
Dictates Persuades Debates Abdicates
Effecton each
Boss’sBehaviour
Whitmore, 2011
Boss - the illusion of controlPerformer - the illusion of responsibility
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Coaching
Coaching
Leader KNOWSwhat’s going on
Performer CHOOSESto take responsibility
Whitmore, 2011
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Time? • If urgent / crisis – OK. Do it yourself, or tell them
what to do… But beware of self inflicted crises!
Quality? • Coach for high awareness and responsibility.
Learning? • Coaching optimises learning and retention.
When to coach? Depends on the focus…
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Coaching skills
Listening
Questioning
Reflecting
Clarifying
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G – GOAL: What do you want?
R – REALITY: What is happening now?
O – OPTIONS: What could you do?
W – WILL: What will you do?
GROW steps
20
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Coaching Exercise
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Next Time – Lego!
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Group types
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Healthy Conflict
Healthy Conflict
Healthy Conflict
Healthy Conflict What behaviours do you find acceptable when engaging in discussion and debate?
What’s unacceptable to you?
Establish and Support New Clubs
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District Mission
We build new clubs and support all clubs in achieving excellence.
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Where do new clubs come from?
Ideas from group discussion (from flipchart)
Existing members. Employees/membersCompanies – corporate clubsIndustry/trade associations, business parks
How about Saturday clubs?, Multi-language clubs, other speciality clubs eg the Trainers club,
Large clubs splitting or spawning new clubs, starting new clubs in adjacent towns
Take account of demographics and life events 6th form gavel clubs, other school clubs, Youth Leadership. University clubs, adult education centresCommunities, church groups, Mums Net, Retirees clubs
Geographic coverage - gaps
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Club Building Cycle 6 steps plus 1
Identify leads/prospects
Find **excellent** SPONSOR(S)
Contact and qualify
CharterFollow up with** excellent
Club Mentors **
Address questions/concerns
**Get the work done **!
** added duringdiscussion!
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Current Pre-charter Clubs
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Pre-charter Clubs - cont
Italian and Portuguese Speakers are not currently meeting.HULT and Net-a-Porter are unlikely to progress
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Pre-Pre-charter Clubs – showing interest
Plus Descarte Speakers (corporate club) first meeting in JunePlus Toastmasters Trainers Club
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Communicating on VideoInterview by Sue Fish with guest Paul Carroll founding President of 104 London Debaters.
D-9-1 TV In the Fish Bowl with Sue Fish. The first of many programmes on this new TV channel?
Sue and Paul are completing projects from the Advanced ManualCommunicating on Video
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Ascot Speakers pre-charter club
Founder of Ascot SpeakersPaola Kathuria pictured with Vincent who spoke at the demo meeting and Div HGov Bob Nisbet.
Ascot are doing an excellent job of recognising new members.At the 10 June meeting James was announced as club President, the new members all receivedcertificates and we were told they would all be taking meetingroles from now on.
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Supporting new clubs
Key roles
Club Sponsors
Club Mentors
Ongoing support
Area Governors
Area Directors
Club Growth Director/ Marketing Group/+?
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Supporting clubs
New club workshops
Corporate Summits
Alignment committee support
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The Mission is the Challenge!
“We build new clubs and support all clubs in achieving excellence.”
Create at least one new club in every area in 2015/16
Club Officer Training
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First Round of COT needs to be delivered by
31st August
Content: Club Officer Roles How to Be Distinguished Moments of Truth
Club Officer Training
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Additional information: Call for submissions for educational sessions at
conference Emphasise that conference is not just about
contests
Resources www.toastmasters.org/Leadership-Central/District-
Leader-Tools/Training/Club-Officer-Training-Materials
Club Officer Training
Revitalised Education Program
Agenda
Progress of the project Estimated timeline Program goals Foundation
Project Progress to Date
VLE Vendor Selection
• Selected VLE vendor
Content Development
• Created content for projects
• Created interactive elements
Content Design
• Identified core competencies
• Built an educational roadmap
• Established Learning Masters and Ambassador Program
Needs Assessment
• Developed the 2010 Strategic Plan
• Designed Board committees
• Conducted member surveys
Critical Path
• Tutorials• Guides• Webinars• Update existing content and marketing
materials
• Tone• Clarity• Relevance• Workability
2015
2016
Critical Path
• 58 Projects• Videos• Handbook• Assessment
• Gathering requirements• Building the user experience• Embedding resources and content• Integrating with existing systems• Creating responsive design
• Internal testing• Simulate user experience• Bug identification and fixes• Simulate user experience• Test applied “bug fixes”• Test support processes• Identify and correct any
logistical issues
Content Development
Content Pilot
Support and Training Material
VLE Integration
Alpha
Beta
Program Pilot
Phased Rollout
Program Objectives
Tailored learning Transferable skills Access to materials Expanded resources
Member Experience
Learning Paths
Elective Projects
Ice Breaker: Navigation
Ice Breaker: Your Assignment
Ice Breaker: Assess Your Skills
Ice Breaker: Competencies
Ice Breaker: Videos
Ice Breaker: Resources
Ice Breaker: Interactivity
Ice Breaker: Feedback
Building the Foundation
Evaluations Mentoring
Evaluation Process
Standardized criteria Increased
consistency Better quality of
feedback
Mentoring
Standardized program Eligibility requirements Education and training Leadership skills
Education Awards/Recognition
Completing current awards Current awards Future awards Distinguished Toastmaster Distinguished Club
Program
Nearly There…
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Dates for your diaries…