Distributed Collaboration for Whole of Society Crisis Response

(WoSCR)

Jeff Hansberger, Ph.D.Army Research Laboratory

SL: Jeff Reanimator

WoSCR Community Value

• Short-term

• Arena for problem solving

• Access to expertise

• Quick answers to questions

• Improved quality of decisions

• More perspectives on problems

• Coordination and synergies across community

Long-term

•Capacity to develop new strategic options

•Ability to foresee tech developments

•Ability to take advantage of emerging opportunities

The CMC Wave•“RL is just one more window, and it’s

not my best one.”

•Second Life: 400 million hrs in 2008, 60% increase from 2007

•Facebook: Over 300 million users, 70% outside U.S.

•Twitter: Over 30 million users, 75% were added in 2009

Distributed Collaboration

Awareness Awareness (Group & Activity)(Group & Activity)

CoordinationCoordinationCommunicationCommunication

Asynchronous & Synchronous Collaboration

Asynchronous CollaborationAsynchronous CollaborationSyn

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AsynchronousCollaboration:

Collaboration Portal

SynchronousCollaboration:

3D Environment

Asynchronous Collaboration:

Anytime

Anywhere

Asynchronous Collaboration Supporting

Awareness•Group Awareness

• Community member profiles

• Relationships across organizations, individuals, locations, projects, and expertise

• Social network within crisis response

•Activity Awareness

• Crisis area activity monitor

• Collaboration Portal activity

• Member activity input

Asynchronous Collaboration

Supporting Communication

•Live text chat

•Discussion threads

•Microblogging & mobile messages (e.g., Twitter)

•Email notifications

Asynchronous Collaboration

Supporting Coordination•Knowledge sharing

• Wiki

• Concept maps

•File sharing

•File activity monitor

•Community calender

Synchronous Collaboration:

Social Presence

Synchronous Collaboration

Supporting Communication•Voice communication

• Single individual

• Multiple individuals

•Streaming video

•Text messages

• Public

• Private

Synchronous Collaboration

Supporting Coordination

•Communication support

•Common work areas

•Shared presentation of information

•Shared access to resources

Collaboration Protocol:Integrating Synchronous & Asynchronous Collaboration

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Collaboration Protocol

Asynchronous CollaborationAsynchronous CollaborationS

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Support your collaboration

efforts for Crisis Response

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