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Dissemination of Financial Report through SAP Knowledge Management (Financial Information System – FIS) Anita Kwong & Pansy Leung Chinese University of Hong Kong Apr., 2010

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Page 1: Dissemination of Financial Report through SAP Knowledge ... · Monthly financial reports are in system generated from SAP in electronic format. All reports are ready for approval

Dissemination of Financial Report through SAP Knowledge Management(Financial Information System – FIS)

Anita Kwong & Pansy Leung

Chinese University of Hong Kong

Apr., 2010

Page 2: Dissemination of Financial Report through SAP Knowledge ... · Monthly financial reports are in system generated from SAP in electronic format. All reports are ready for approval

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• Why we need SAP-KM ?

• Workflow for report dissemination before & after using SAP-KM ?

What features that SAP-KM provides ?

Lesson Learnt

Chinese University of Hong KongPage 2

Page 3: Dissemination of Financial Report through SAP Knowledge ... · Monthly financial reports are in system generated from SAP in electronic format. All reports are ready for approval

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• Why we need SAP-KM ?

• Workflow for report dissemination before & after using SAP-KM ?

What features that SAP-KM provides ?

Lesson Learnt

Chinese University of Hong KongPage 3

Page 4: Dissemination of Financial Report through SAP Knowledge ... · Monthly financial reports are in system generated from SAP in electronic format. All reports are ready for approval

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Workflow before SAP-KM

Budget holder / Department head / Project Investigator Office Assistant

Bursary: Accountant / Finance Manager

Bursary User

Bursary User

Hee… Hee.. These are purchase request forms and invoices !!

Department users

Chinese University of Hong KongPage 4

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Issues of workflow before FIS

NOT environment friendly.

It is time consuming and labor intensive to prepare and distribute the financial reports.

The financial reports may not reflect up-to-date information when they reach the recipients.

Chinese University of Hong KongPage 5

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Monthly financial reports are in system generated from SAP in electronic format. All reports are ready for approval within 2 days after month-end closing.

Proper control of access right. Budget holders can only access their authorized reports.

Approval procedure is set up so that all reports are checked by Accountants / Finance Manager before releasing to budget holders.

What we aim to achieve in this project ?

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Budget holders can retrieve up-to-date financial report by submitting an instant request to SAP R/3.

Delegation can be carried out by budget holders.

What we aim to achieve in this project ?

Knowledge Management (KM)

Other requirements:

Connectivity to SAP R/3

CPU License instead of user license as we have more than 1000 staff

Web based

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Workflow AFTERSAP-KM

Bursary: Accountant / Fin. Mgnr

Bursary User

Department user

SAP-KM Platform

(FIS)

Generate reports by System function

Budget holder / Department head / Project Investigator Office Assistant

Bursary User

Budget holde / Department head Project Investigator

Workflow before SAP-KM

Chinese University of Hong Kong

Hee… Hee.. These are purchase request forms and invoices !!

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Page 9: Dissemination of Financial Report through SAP Knowledge ... · Monthly financial reports are in system generated from SAP in electronic format. All reports are ready for approval

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• Why we need SAP-KM ?

• Workflow for report dissemination before & after using SAP-KM ?

What features that SAP-KM provides ?

Lesson Learnt

Chinese University of Hong KongPage 9

Page 10: Dissemination of Financial Report through SAP Knowledge ... · Monthly financial reports are in system generated from SAP in electronic format. All reports are ready for approval

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Overview of our system landscapeSAP Portal

KM Application

KM Services

Content / Repository

ManagementNavigation Searching

Permission Index Management

Publishing (lifespan &

approval process)

KM Repository Framwork

Repository Manager

Repository Manager

HTTP File System (SAN Storage)

SAP R/3

Remote Function

Call

TREX (for search &

classification)

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KM

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System Feature 1 – Flexible layout and self-defined properties

(1) This folder list is sorted by project ID and all reports can be found inside each folder.

(2) You can define any properties (metadata) you like and display them in any order.

(3) The contents of pre-defined properties are retrieved from SAP R/3 and updated through a self-developed program in KM.

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You can setup the permission of each folder (project)

Chinese University of Hong Kong

System Feature 2 – Permission

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You can set up any virtual views of folder list according to the properties you defined.

Chinese University of Hong Kong

System Feature 3 – Various virtual views (Taxonomy) based on the properties

Sorted byproject ID

Sorted byyear and month

Sorted by Cost Centre (Dept

code)

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Accountant / Finance Manager

Budget holder & Department head

Approved !!

I can read the financial report through Acrobat Reader !!

Chinese University of Hong Kong

System Feature 4 – Simple workflow is set up for approval

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The reports will NOT be available after the validity period

Chinese University of Hong Kong

System Feature 5 – Lifetime of document setup in KM

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Information Technology Service Centre

Chinese University of Hong Kong

System Feature 6 – Connect to SAP R/3

SAP R/3

SAP KM Repository

(File System)

Trigger remote function for generating reports

Send ReportAt least 1 SAP R/3

user account here

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System Feature 7 – Delegation

After Delegatio

n

BeforeDelegatio

n

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System Feature 8 – Portal Drive

• You can manage the KM repository using a new interface similar to window explorer.

• You may simply drag and drop the file into the directory.

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System Feature 9 – Content Search

Content search is possible. Result set can be displayed in any layout.

Comparatives and plural words can be searched

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• Why we need SAP-KM ?

• Workflow for report dissemination before & after using SAP-KM ?

What features that SAP-KM provides ?

Lesson Learnt

Chinese University of Hong KongPage 20

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Help the University to start Green IT SAP KM provides a central repository for information

sharing and report distribution within the University.

Convert information / data into retrievable and searchable format in a central repository.

Lesson Learnt

Chinese University of Hong KongPage 21

Page 22: Dissemination of Financial Report through SAP Knowledge ... · Monthly financial reports are in system generated from SAP in electronic format. All reports are ready for approval

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Base for further development as a Document Management System: put tendering documents, quotations of purchase and vendor information for sharing within University.

Some budget holders prefer hard copies of reports and even NOT willing to perform delegation in the system to their subordinates.

Lesson Learnt

Chinese University of Hong KongPage 22

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Lesson Learnt Skill set on SAP NetWeaver platform, SOA and JAVA

required.

Performance issue was found in MSSQL database.

Any type of file with size greater than 40 MB is NOT recommended. Indexing does NOT work properly if file size is too large.

Chinese University of Hong KongPage 23

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Lesson Learnt Deep repository structure (create more sub-folder levels)

is preferred over flat structure.

Chinese University of Hong Kong

F1

F1.2

F1.1

F1.5

F1.4

F1.3F1

F1.1.1

F1.1

F1.1.1.1

F1.2

F1.1.2

Loading time is better if there are less than 400

entries at each level

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Lesson Learnt “Back” button of Internet Explorer 6 and 7 does

NOT work properly.

Use compatibility mode in Internet Explorer 8.

Chinese University of Hong KongPage 25

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Thank You

Chinese University of Hong KongPage 26