discussion of coaching - harvard university · panel discussion panelists zennon black, senior...
TRANSCRIPT
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EXPLORATION & DISCOVERY:
COACHING & MENTORING
DECEMBER 17, 2015
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AGENDA
9:35a Welcome!
9:45a Presence Exercise
9:50a Discussion: Exploration of Coaching & Mentoring
10:45a Panel Discussion: Perspectives on Coaching & Mentoring
11:30a Q & A
11:40a Networking
Noon Session Close
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OBJECTIVES
Explore & Discover Coaching & Mentoring
Define Terms
Compare & Contrast Approaches
Inspire Thoughtful Pursuit
Skills Application
Practical Tools
Networking
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PRESENCE
Presence is a core competency for coaching
and mentoring, no matter what ‘chair’ you are
sitting in (Coach/Coachee, Mentor/Mentee).
The ability to give your full attention to the
interaction and process is powerful, and can be
really hard to achieve and maintain. With
intention and practice, we can benefit from
bringing our Presence to any situation.
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DISCUSSION: EXPLORATION & DISCOVERY
What brought you here today?
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DISCUSSION: EXPLORATION & DISCOVERY
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Coachee: I am seeking
positive/transformational
change.
Coach: I can help you
explore & discover.
COACHING: WHAT IT IS AND ISN’T
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What it is: Facilitating
Guiding
Feedback Synthesis
What it is not: Advising
Therapy
Fixing
COACHING: WHAT IT IS AND ISN’T
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Mentee: I am seeking to
expand my learning,
experience, or network.
Mentor: I know something
or have experience that
you don't (career,
organizational), and I can
help you learn and perhaps
open doors.
MENTORING: WHAT IT IS AND ISN’T
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What it is: Advising
Teaching
Showing
What it is not: “I’ll do it for you”
MENTORING: WHAT IT IS AND ISN’T
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COACHING & MENTORING: INTERSECTION
Increase and sustain
effectiveness through
focused action.
Coach Mentor
Coachee Mentee
Increase and sustain effectiveness
through focused action
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MINDSET
TRUST
CONFIDENTIALITY
RESPONSIBILITY
ACCOUNTABILITY
OPEN &
CURIOUS
SKILLS
LISTENING
ASKING GOOD
QUESTIONS
FOCUSED
ACTION
INTENTIONAL
CONNECTION
TOOLS
OPEN-ENDED
QUESTIONS
SMART
PRINCIPLES
COMPASS
RESOURCE LIST
COACHING & MENTORING: ESSENTIALS
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COACHING & MENTORING: ESSENTIALS
Characteristics of a productive engagement:
Co-develop Realistic Expectations
Agree on Concrete Goals
Create a Clear Action Plan
Learn with Enthusiasm Listen Attentively
Express & Foster Genuine Curiosity
Communicate Respectfully & Honestly
Respect Each Other’s Time
Open Yourself to Feedback/Other Points of View
Acknowledge & Leverage Differences
Share Responsibility for the Engagement
Celebrate Milestones
Close Well
Adapted from the American Corporate Partners Mentoring Handbook & Managers as Mentors: Building Partnerships for Learning (Bell & Goldsmith, 2013)
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COACHING & MENTORING: WHO? WHERE?
Be open to a wide, and sometimes
unexpected, range of possible resources
Organic vs Programmatic (informal vs formal)
Peer to peer
Higher/lower grade level
Similar/different generations, age, style,
gender, race, etc.
Internal/external colleagues
Particular skill or industry, content, or discipline
knowledge
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PREPARING FOR AN ENGAGEMENT
Coachee/Mentee
What problem am I trying to solve?
(I’m stuck vs. interpersonal issue)
What could I explore to help me clarify what my
question is?
What do I want to learn or do better?
Who might be able to help me solve it?
How do I ask a Coach or Mentor to help me?
Coach/Mentor
How do I recognize opportunities to play an
advocacy role?
What do I do if someone asks me to be a Mentor
or Coach? 15
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GETTING STARTED
Intention What is my goal? (current/future state)
Attention Where is my focus and energy? (current/future)
Awareness What assumptions do I need to test, let go of?
Choice What options might I explore?
Action What can/will I do?
Result What do I hope to learn, accomplish, or do?
16 Adapted from the “Intention Result Map” by Jeremy Hunter
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STRUCTURING THE ENGAGEMENT
Convey goal(s)
Agree to duration, frequency, and mode(s)
Establish regular meeting times with
cancellation/rescheduling commitments
Come to each session prepared
Completed homework
Topics to discuss
Questions to ask
Close each session by scheduling the next
session, outlining deliverables
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CLOSING THE ENGAGEMENT
Celebrate!
Reflection
Acknowledging challenges and accomplishments
Listing lessons learned
Express gratitude
Open the door to future check-ins
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COACHING & MENTORING
Individual Exercise: Complete Worksheet
Q & A
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PANEL DISCUSSION
Panelists
Zennon Black, Senior Administrative Coordinator at the Harvard T.H. Chan
School of Public Health
Dawn DeCosta, Director of Research Operations at the Harvard School of
Dental Medicine
Suzanne Glazer, Director of Executive Coaching and Community Values
Liaison for Executive Education at the Harvard Business School
Alyson Molloy Hussey, Director of Development at Silver Lining Mentoring
Carol Martin, Program Director of the Harvard Catalyst Program for Faculty
Development and Diversity Inclusion at the Harvard Medical School
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THANK YOU!
Networking & Swag
Happy Winter Recess!
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WORKS CITED
Harvard Business Review “Guide to Getting
the Mentoring You Need”, 2012
Jeremy Hunter, http://jeremyhunter.net
Managers as Mentors: Building Partnerships
for Learning, Chip R. Bell & Marshall
Goldsmith, Berrett-Kohler, 2013
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