discriminated users: engaging the elderly with online audio-visual heritage

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DISCRIMINATED USERS: ENGAGING THE ELDERLY WITH ONLINE AUDIO- VISUAL HERITAGE Daniela Treveri Gennari Oxford Brookes University Silvia Dibeltulo Oxford Brookes University Sarah Culhane University of Bristol

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'Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage' by Daniela Treveri Gennari (Oxford Brookes University), Silvia Dibeltulo (Oxford Brookes University), Sarah Culhane (University of Bristol) - apresentation held at EUscreenXL Rome Conference 'From Audience to User: Engaging with Audiovisual Heritage Online' (http://blog.euscreen.eu/conference-programme).

TRANSCRIPT

Page 1: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

DISCRIMINATED USERS: ENGAGING THE ELDERLY

WITH ONLINE AUDIO-VISUAL HERITAGE

Daniela Treveri GennariOxford Brookes UniversitySilvia Dibeltulo Oxford Brookes UniversitySarah Culhane University of Bristol

Page 2: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage
Page 3: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage
Page 4: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

FACEBOOK GROUPS

Spettatori cinematografici romani degli anni ‘50 – created in April 2012

Italian Cinema Audiences – created in March 2014

Page 5: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

PERCENTAGE OF PEOPLE WHO HAVE NEVER USED THE

INTERNET*

*These figures reflect data from 2011

Page 6: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

INTERNET USAGE AMONG THE OVER-65S

Page 7: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

BARRIERS TO GOING ONLINE

•Physical and mental limitations

•Mistrust

•Lack of access to technology

Page 8: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

SPECIFIC CHALLENGES

Page 9: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

ISOLATED VOICES

ITALIAN CINEMA AUDIENCES: ELENA

Page 10: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

ISOLATED VOICES

SPETTATORI CINEMATOGRAFICI ITALIANI: CARMELO

Page 11: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

Elena, June 16th 2014

Elena: ‘As always I’m sorry for the odd misspelling (it’s the fault of the small smart phone and my eyesight, I know how to punctuate (for example I need to teach myself the accents) but I still need to learn’ [sic]

Page 12: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

POSSIBLE SOLUTIONS?

Page 13: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

‘Hello everyone, I am a student from Sapienza too and I am seeking information on the former Cinema Preneste, could you please help me?’

Alessandro, May 2nd 2014

I VECCHI E I NUOVI CINEMA DI ROMA

Page 14: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

“FACEBOOK IS A WINDOW ON THE WORLD…IN THE SILENCE OF THE EVENING, WHEN I GO TO BED…I START TALKING TO PEOPLE ON FACEBOOK…”Elena

Page 15: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

DE-LURKING = ACTIVE ENGAGEMENT

Page 16: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

CONCLUSIONS

•Collaboration between old and young generations

•Create an online space

•Engage older users by:

- Providing an online context for both digital natives and immigrants

- Seeking feedback

- Rewarding active participation

Page 17: Discriminated Users: Engaging the Elderly with Online Audio-visual Heritage

THANK YOU!

Website: http://italiancinemaaudiences.org/

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