discovering the digital virtual assistant · 2019-07-09 · perfect place to eat lunch with an out...
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Discovering the Digital Virtual Assistant Outsource That
Copyright © Steven Brough | All Rights Reserved.
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Discovering the Digital Virtual Assistant
By Steven Brough
Discovering the Digital Virtual Assistant Outsource That
Copyright © Steven Brough | All Rights Reserved.
4
Table of Contents
Introduction ............................................................................................................................. 6
1 | Boosting Siri's Abilities with A Human VA ....................................................................7
Task and Time Organization .......................................................................................................... 7
Contacts and Conversations .......................................................................................................... 8
Design, Creation, and Upkeep ........................................................................................................ 8
2 | How Microsoft's Cortana Meets Some VA ................................................................ 10
What Can Cortana Do for a Professional Business Person? .............................................. 10
What Tasks Require Human Virtual Assistant Help?........................................................... 10
3 | The Teneo Platform: Taking Digital VA To The Next Level ................................ 12
What makes Teneo more powerful than other voice-recognition assistants? .............. 12
4 | Denise: A Digital VA That Offers A Personal Touch .............................................. 15
What Gives Denise That Personal Touch? .............................................................................. 15
Denise vs. Human Virtual Assistant .......................................................................................... 16
5 | Virtual Assistance Options for Work, Home & Everywhere .............................. 18
What Is a Digital Virtual Assistant?? ......................................................................................... 18
Facebook's M ................................................................................................................................... 18
Google's Google Now ..................................................................................................................... 19
Amazon's Echo ................................................................................................................................ 19
Sirius ................................................................................................................................................... 19
6 | What Can Siri Do for You? ................................................................................................ 21
What is Siri? ...................................................................................................................................... 21
A Simple Description ...................................................................................................................... 21
A Brief History ................................................................................................................................. 22
Dialects, Accents, and Languages .............................................................................................. 22
Services that Siri Leverages.......................................................................................................... 23
7 | Using Siri For Business Purposes ................................................................................... 24
Discovering the Digital Virtual Assistant Outsource That
Copyright © Steven Brough | All Rights Reserved.
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Help with Multitasking .................................................................................................................. 24
Capture Great Ideas ....................................................................................................................... 24
Managing Your Time Wisely ....................................................................................................... 25
Web Browsing Made Quicker Than Ever ................................................................................. 25
8 | Top Ten Things You Can Do with Siri ........................................................................... 26
9 | How Siri Can Save You Time and Make You More Productive ......................... 29
Accessing Your Phone's Features ............................................................................................... 29
Finding Information and Conducting Research ..................................................................... 29
Updating Your Contacts ............................................................................................................... 30
10 | How Siri Can Save You Money and Help You Manage Your Finances ........ 31
Don't Pay ATM Fees ....................................................................................................................... 31
Bill Payment Reminders ................................................................................................................ 31
Save on Gas and Food ................................................................................................................... 32
Playing the Stock Market ............................................................................................................. 32
Saving on the Weekends ............................................................................................................... 32
Discovering the Digital Virtual Assistant Outsource That
Copyright © Steven Brough | All Rights Reserved.
6
Introduction
Digital Virtual Assistants, such as Apple's Siri and Window's Cortana, help
professionals organize their lives, reduce stress and improve productivity. Although
these helpful and versatile programs can assist with many everyday business tasks,
they lack the critical thinking and flexibility that human Virtual Assistants offer.
These chapters explore various digital options and how they compare to freelance
assistance.
Discovering the Digital Virtual Assistant Outsource That
Copyright © Steven Brough | All Rights Reserved.
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1. Boosting Siri's Abilities with A Human VA (https://www.apple.com/in/ios/siri/) Apple's Siri turns a smartphone into a personal
assistant that can help business professionals remember appointments, manage
goals and a to-do list, make reservations and travel arrangements and find the
perfect place to eat lunch with an out-of-town client. With the virtual omnipresence
of iPhones and other mobile devices, an increasing number of business people rely
on this automated system to manage both company and personal matters. While
Siri's benefits are many, they fall short of the type of service a human Virtual
Assistant can provide.
Task and Time Organization
With a few words, Siri will schedule and remind people of meetings, business
lunches, and other deadlines. To-do lists, goal sheets and other organizational and
motivational apps work in concert to provide a clear picture of what must be done
every day. If a phone is turned on, Siri informs the owner of every step.
While this takes the problems of poor memory and disorganization away from
having a successful day, a human Virtual Assistant can offer more customization
regarding things that Siri may not know. For one thing, Apple's iPhone helper only
knows what the person using it tells it or what can be found online. It will not
understand that information gathered at a 2PM meeting may change the need for a
5PM business dinner. An actual person hired to help keep track of appointments can
make abstract decisions about the best schedule.