Discover, Create,

and Collaborate @the

Annual Report for 2010-2011

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TABLE OF CONTENTS

MESSAGE FROM THE DEAN ....................................................................... 4

KEY ACHIEVEMENTS ..................................................................................... 5

PUBLIC SERVICES ....................................................................................... 7 ACCESS SERVICES ........................................................................................ 8

Lending Services .................................................................................. 9 Fees and Fines ................................................................................... 10 Reserves ............................................................................................ 10 Document Delivery ............................................................................ 11 LINK+ ................................................................................................. 13 Stack Management ............................................................................ 14 Highlights .......................................................................................... 15 Staff .................................................................................................. 15 Library Docents ................................................................................. 16

REFERENCE SERVICES AND INSTRUCTION SERVICES ............................................. 17

Reference Services ............................................................................ 17 Library Instruction and Information Literacy ...................................... 19

Online Tutorials and Guides .......................................................... 20 Learning Outcomes for Library Instruction .................................... 22 Outcomes Assessments ................................................................. 23

Special Collections ............................................................................ 24

Collection Management .................................................................... 25

Collection Budget .......................................................................... 26 Collection Management Trends ..................................................... 27 Collection Use ............................................................................... 28

BIBLIOGRAPHIC ACCESS SERVICES ........................................................... 29

Key Figures and Achievements .......................................................... 29 Staff Participation in Library Events ................................................... 30

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TABLE OF CONTENTS

SYSTEMS ................................................................................................. 32

2010 Stats .......................................................................................... 33

HSI .......................................................................................................... 34

FACULTY AND STAFF DEVELOPMENT INDICATORS .................................. 36

Research, Scholarship, and Creative Activities ................................... 36 Professional Development Activities ................................................. 40 Service to the Campus and the Community ....................................... 46 External Funding................................................................................ 51

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Message from the Dean:

The Library is a place where discovery, creativity, and collaboration are constantly taking place. We will continue to provide the space, the resources, and the staff to nurture and enhance such activities.

We believe the Library should be home away from home for students, faculty and staff. We also believe the Library should serve as an important connection to the community.

The definition of the library continues to change as we expand services via innovation and experimentation. Budget challenges will continue and the library will evolve as a result. One of our goals is to make sure that we continue to meet the needs of our students, faculty, and staff as we go forward.

The next pages list some of our key achievements for 2010-2011.

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Key Achievements: The gate count for 2010-11 is

1,129,092. Over 100,000 more visitors to the library this year.

Circulation Stats and Use of the Library collections: 755,838

o 63,397 items were checked out at the Circulation Desk.

o 21,268 items were used in-house. o 13,032 items checked out from

Reserve (5,304 of these were eReserve materials).

o 16,652 items were obtained from Document Delivery or Link+.

o Although several vendors have not yet supplied data for June, the approximate number of full text articles accessed via our databases is 641,489.

Over 1,176,900 searches were done in our databases 12,904 hits on our tutorial pages 186 Library Instruction sessions, reaching 5,536 students 19,664 hits to our online library guides. 73 workshops and presentations 59,697 ebooks items added to library catalog 4,646 monographs titles added to library catalog 24,137 full text electronic resources links added to library catalog 12,791 average page views per day from library catalog 1,680,418 Library website page views 4,681,748 Library catalog page views 1,135,940 searches in Library catalog Library homepage received 999,177 hits (138% increase over 2009) 18,517 total research

contacts, 13% increase (research help desk, askNow, and email, etc.)

Added FAQ service to our library webpage – possible due to purchase of LibGuides and LibAnswers software

Online reservation system for group study rooms Unveiling of Library events calendar Faculty Reading Room opens Arabian Library project begins Library Services Kiosk and Directory

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Participation in Orientation Visits for new students Participated in BroncoFusion Began work on online reservation system for workstations in Learning Commons and

Productivity Center Salsa Dancing @ the Library

Friends of the Library Group went live

Library Newsletter premiere National Library Week

programs 71% of the collection budget

supports electronic resources Librarians participated in over

290 activities in the areas of research, professional development, and service to the campus and the community

Discovery and Collaboration @ the Library

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Public Services

The Public Services Unit supports the missions of the Library and the University by providing quality resources and services in support of the curriculum, assisting users in finding information, facilitating access to information through traditional and evolving technologies, and teaching concepts and skills necessary for current research and lifelong learning.

Key public service activities include research help, circulation and reserve, provision of audio-visual equipment and resources, delivery of online electronic resources, management of public areas, stack management, development of library programs for the campus community and bibliographic and information literacy instruction.

The Public Services Unit consists of the following departments: • Access Services

o Circulation –borrowing library materials o Reserves - materials designated for a course by the faculty o Document Delivery and Link+ - provide access to items not owned by this library o Stack Management – shelving of library collections

• Reference, Instruction, and Collection Services o Reference –Research help face to face at desk, by appointment, email, or chat o Instruction – Library and research instruction o Collections Management – Selects and acquires resources in support of the

curriculum o HSI – Hispanic Serving Institution grant was extended to September 2011

• Special Collections – Houses the University Archives and distinctive collections Following are the reports for the various departments in the Public Services Unit.

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Access Services

Access Services primary function is to facilitate physical access of library materials through lending services points such as the circulation/reserve desk, resource sharing using Link+, document delivery and by ensuring quick turnaround time for shelving of library materials. Other services provided by Access Services include: registering new patrons, collecting fee and fines, circulation overdue notices, collecting gate count statistics and opening/closing the Library. Activities for the past academic year are as noted below.

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LENDING SERVICES Increase in desk transactions can be attributed to the increase for Link+, document delivery and reserve items. Patrons request held items while at the same time bringing additional materials to be checked out. Rather than send them to self-check, all their materials get checked out at the desk. Desk Transactions: 09/10 FY 10/11 FY Checkout: 25,140 29,911 19% Checkin: 27,673 25,792 -7% Renewals: 5,609 5,326 -5% Holds requested: 1,057 1,397 32% Recalls: 178 137 -23% Self-Serve Transactions: 09-10 FY 10-11 FY Checkout: 36,958 33,486 -9% Checkin: 36,530 37,622 3% Renewals: 215 171 -20% Remote renewals: 27,131 23,560 -13%

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Fees/Fines Paid: We attribute “courtesy notices” with the decrease in fines. Patrons appreciate being alerted to the upcoming due dates. The majority of fines are paid remotely using E-Commerce. Patrons are usually rushed to pay the fees in order to obtain transcripts, are out of town or just don’t want to make the drive just to pay fees/fines. 09/10 FY 10-11 FY # of Patrons Paid: 1,894 patrons paid fines 1,704 patrons paid fines 10.2 % decrease Amount Paid: $26,413.27 $21, 833.33 17.3 % decrease #lost books: 113 lost books paid 101 lost books paid 10.6 % increase Amount Paid: $6,173.34 $5,886.78 4.6 % decrease Reserve Transaction Activities:

09-10 FY 10/11 FY % RBR LOCATION ONLY

Checkout: 6,893 7,728 12.1% Check-in: 6,862 7,715 12.4% Renewals: 52 53 1.9% Holds requested: 10 12 20% Recalls: 0 0 N/A%

eRESERVE Patron usage: 11,152 5,304 -52.4% TRADITIONAL COLLECTION Added: 452 490 8.4%

Removed: 237 535 125.7%

TOTAL RBR COLLECTION ON THE SHELVES 1,792 1747 -2.5%

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Reserve Materials on the Shelves:

Instructor own, 666,

38%Library

Own, 1081, 62%

*Electronic Reserve Usage:

# of Instructors/Publisher Code Total eReserve Usage 30 5304

*Stats are consistently dropping as a result of ebooks, ejournals, and faculty increasingly using Blackboard

Document Delivery: During 2010-11 our Borrowing requests submitted increased by 3.3%. Our Lending decreased by -21%. This decrease was due to requesting libraries obtaining material from other sources, such as RapidILL, ArticleReach, DRA, etc.

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Document Delivery Borrowing And Lending Charts:

BORROWING 2009/10 2010/11 %

ARTICLES 5770 6043 4.73% BOOKS 1093 1049 -4.03

Totals 6863 7092 3.3%

Material Cancelled 549 576 4.90%

LENDING ARTICLES 2873 2067 -28%

BOOKS 2780 2372 -15%

Totals 5653 4439 -21.4%

Material Cancelled 9540 6871 28%

INHOUSE PROCESSING 515 1219 136.70%

SHIPPING/MAIL OPENING Bags 8206 8670 6%

Bins 219 254 16%

First Class, UPS, Lib. Mail 2243 1867 -16%

PACKING Bags 7053 7821 11%

Bins 235 252 7%

First Class, UPS, Lib. Mail 1824 1660 -9%

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Document Delivery Total

Expenditures

COPYRIGHT FEES $ 3,890.34 $ 5,258.85 35%

Borrowing OCLC IFM $ 33,397.36 $ 36,214.79 8%

Average cost per item $ 14.65 $ 14.73 0.05%

Borrowing Access Account $ 773.02 $ 711.25 -7.99%

Average cost per item $ 26.66 $ 24.53 7.99%

Lending IFM Credits $ 14,278.50 $ 16,105.90 12.80%

Lending Credits $ 2,599.08 $ 2,078.12 -20%

Tricor Total $ 9,841.45 $ 12,747.06 29.52%

First Class Total $ 9,867.66 $ 9,932.34 0.66%

Link+ Services: The Link+ statistics has shown an increase of use by our patrons and patrons of other libraries. Our borrowing of materials from other libraries has moderately increased by 9.8%. However, our lending of material has increased a substantial 42.1% over the previous year. This increase in usage reflects the necessity, importance, and value of our collection to the interlibrary loan community, and the access which we provide to other library collections for our patrons.

2009/10 2010/11 Borrowing: 7,975 8,760 9.8 % increase Lending: 11,291 16,040 42.1 % increase

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Stack Management: During this academic year, we were still working to complete re-shelving/shifts and touch ups as a result of the completion of the Library’s addition/renovation project. We completed shelving and shifting compact shelving materials on 1st floor and labeled all microform cabinets on 2nd floor. BOOKS SHELVED 09-10 FY 10/11FY Floors1, 3-6 114,485 101,020 -12% Reference 473 1,417 199% New books/serials 552 1,857 236% PERIODICALS New 4,412 3,891 -11% Current/bound 313 12 -96%

IN-HOUSE USE 09/10 FY 10/11FY Main1 1,159 1,401 21% Main3 6,969 7,572 9% Main4 7,150 4,796 -33% Main5 10,321 4,564 -56% Main6 3,653 2,935 -20% Totals 29,252 21,268 -27.2%

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2010-11 Highlights: • Winter/Spring closing hours changed from midnight to 1 a.m. during the 10th & 11th weeks of the

quarter • Group Study Room reservation – February 2011 • Staff participated in National Library week – April 2011 • Completed inventory of the 5th floor and 54% of the 4th floor – Sept. 2010 • Document Delivery patron checkout from circulation desk – Sept. 2010 • Basic Reference training for Access Services staff – Sept. 2010 • Circ 101 training for Reference Staff – Sept. 2010 • Viewing/listening rooms accessible by card swipe, no keys – November 2010 • Access Services was trained by I&IT to assist with resolving copy/print problems – Dec. 2010 • Leslie worked with Cheryl & Alex on the grand opening of the Library’s Bookshop – April 2011

Access Services Staff: Enthusiastic and knowledgeable staff is vital to a successful library. Access Services staff actively engages in a variety of library committees in addition to professional development opportunities offered on campus. Staff also attends various meetings relating to their areas of expertise as listed below. Staff Development and/or Committees:

• Leslie Jones - Access Services Conference in Atlanta, GA November 2010

• Paul Hottinger: Link+ regional meeting – February 16, 2011

• Paul Hottinger: NLW presentation April 12, 2011

• Paul Hottinger: Link+ Operations Group Meeting May 2, 2011

• Paul Hottinger: Retreat Committee member • Leslie Jones & Paul Hottinger – members of

the Library’s Web team • Larry Huizar: NLW presentation April 12, 2011 • Lucy Garza – Attended IUG in San Francisco April 2011 • Lucy Garza – Friends of the Library organizing group member • Lucy Garza – member of the Dean’s Advisory Group • Lucy Garza – member of the “Students welcome back committee” • Access Services staff Webinar on Innovative’s new product Sierra – May 2011

Community Service Officers (CSO): Community Service Officers continue to enhance the safety and security of the Library by increasing visibility via uniformed presence/patrols during evening hours of operation. Community Service Officers report incidents of individual or group behavior to the appropriate staff member on duty. Suspicious persons/activities will be reported directly to the university police dispatcher for police officer response.

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Library Docents: Docents are a vital and valued part of the library. We appreciate them sharing their time and talents with the Cal Poly Pomona campus students, faculty and staff. We thank them for their service. Betty Ortiz

Fred Meeker

Kim Plater

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Reference and Instruction Services

Reference Services: The Reference and Instruction Department provides assistance to users in completing class assignments, doing research, and accessing information whether in print format or online. We help our students develop information skills that not only serve their immediate research needs but also prepare them for graduate studies, careers, and lifelong learning. We have a total of 18,517 reference contacts with students, faculty, and staff. 13% increase over 2009-10. We use a variety of methods, including course-integrated library instruction, personal assistance at the Research Help Desk (this includes face-to-face encounters, online ref chat, and help via the phone while at the desk), office consultations, email, instructional guides, and online tutorials. Additionally, we introduce students to both traditional library resources and the best of emerging information technologies. We supplement this pedagogical emphasis with the provision of information that supports the curriculum and the basic research needs of our students and faculty.

Connecting our users with the appropriate resources is one of our primary responsibilities. Librarians are considered among these vital resources.

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Research Help Desk Ref Chat Off -

Desk Email askNOW Total

Research Contacts

2010-2011 13227 147 4069* 489 585 18517 2009-2010 14793 306 377 183 673 16332 2008-2009 13623 467 384 613 982 16069 2007-2008 16348 358 377 831 17914 2006-2007 17078 136 428 425 904 18971

*345 from off-desk and 3724 from FAQ LibStARs: LibStARs, Library Student Assistant Researchers, are the newest members of the Reference Department team and the "stars" of the Library Student Assistant Research Support (LibStARS) program. LibStARs are bright and friendly service-oriented students who have trained with librarians to learn how to answer the most common library questions and to help students, faculty, and staff navigate the library’s physical and virtual resources and services.

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Library Instruction and Information Literacy To be successful in our globalized, information-saturated world, students must not only acquire

content knowledge in their selected disciplines but also develop their ability to find, evaluate, and use information efficiently and ethically. As such, helping students develop the information literacy competencies that are critical to success in their academic, professional, and personal lives is among the library’s top priorities. Our active Library Instruction and Information Literacy Program consists of a team of library

faculty and staff with teaching expertise who provide a variety of face-to-face and online instructional services.

Face-to-Face Instruction: In order to enhance student learning, librarians design face-to-face instruction sessions that are tailored to specific courses, research assignments, and stages in the research process. This year our team taught course-integrated instruction sessions for 186 classes, reaching a total of 5,536 students!

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The library also increased the number of workshops (open to the public and not associated with a specific course) they offered this year. A total of 36 workshops were offered on everything from Zotero, the free citation management plugin for Firefox, to plagiarism.

Online Tutorials and Guides: To meet the learning needs of students 24/7, the library provides a variety of self-paced online tutorials (primarily videos) and guides (text-based guides to research in specific disciplines). Many of our tutorials contain quizzes and certificates of completion, making it easy for faculty to incorporate them into their classes as homework assignments, extra credit, or part of students' class participation grade. In addition to our popular Research 101 tutorials, which consist of 5 separate modules that take students through the various steps in the research process, we revamped our EZ Research tutorial, which provides new students with a more brief and basic introduction to library research. We updated several of our “how-to,” tool-focused screencasts this year as well.

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Additionally, our purchase of LibGuides, the popular research guide creating system, has allowed us to increase the reach of our online instructional program. Librarians created 47 new subject guides and 19 course specific guides. The guides were accessed 19,664 times! Collectively, our online tutorials, guides, and tours were accessed 32,733 times.

Librarian/Faculty Collaborations: Librarians are available to work with faculty on teaching and learning projects, such as:

• Designing or revising library research assignments to ensure that they are up-to-date and aligned with current library resources.

• Constructing course webpages, guides, and tutorials to meet the research needs of students.

• Integrating instruction in research skills and other information literacy competencies into courses and programs.

• Assisting faculty in embedding library resources and tools into their Blackboard courses. Librarians also help inform faculty about the library’s resources and services via workshops, presentations at faculty meetings, and presentations at other campus events, such as the Summer Institute for Online Course Development.

Learning Outcomes for Library Instruction: The Library’s learning outcomes for library instruction are based on ACRL’s “Information Literacy Competency Standards for Higher Education”1 and are consistent with the CSU’s set of core information competencies.2

The first two outcomes below correspond with the first two performance indicators under ACRL Standard 1, “The information literate student determines the nature and extent of the information needed.” Standard 1 was deemed too broad and thus was broken into two outcomes to allow us to be more specific and clear about what we are assessing. Because ACRL Standard 4, which focuses on using information, is better assessed within the context of a quarter long course, it is not currently included as one of our library’s outcomes.

1. Information Need: Explore, refine, and articulate the need for information. Examples include:

• Explore general information sources to define an information need, increase familiarity with a topic, and/or develop a focused research direction.

• Broaden or narrow the topic to achieve a manageable focus.

1 http://www.ala.org/ala/mgrps/divs/acrl/standards/informationliteracycompetency.cfm 2 http://www.calstate.edu/AcadSen/Records/Reports/ic.shtml

Online Instruction Usage Highlights

Tutorials (Videos)

12,904

Guides (Text-based)

19,664

Tours (Videos)

165

TOTAL 32,733

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• Modify the research topic in accordance with newly acquired information. 2. Information Types: Identify relevant types and formats of potential sources for information. Examples include:

• Understand that knowledge is organized into disciplines that influence the way information is disseminated and organized.

• Differentiate between popular and scholarly and current and historical sources, recognizing which are appropriate to the topic and the research context.

• Differentiate between primary and secondary sources, recognizing how their use and importance vary with each discipline.

• Recognize the elements of citations for a wide range of resources. 3. Access: Access needed information effectively and efficiently. Examples include:

• Identify key concepts and terms that describe the information need. Construct and implement effectively-designed search strategies.

• Recognize that many important sources of information are not freely available online. • Retrieve information online or in person using a variety of methods.

4. Evaluate: Evaluate information and its sources. Examples include:

• Examine the qualifications of the author. • Determine the credibility of the source/publisher. • Discern point of view, underlying ideologies, and purpose.

5. Ethical and Legal: Understand the ethical and legal issues surrounding information. Examples include:

• Understand issues related to free vs. fee-based access to information. • Understand what constitutes plagiarism. • Select an appropriate documentation style, using it consistently to cite sources.

Outcomes Assessments: The library attempts to align our instruction and assessment efforts to the information literacy learning outcomes listed above. We assess student-learning outcomes in a variety of ways. For example, some of our librarians use iClickers to collect data about student learning. Specifically, most English 105 library instruction sessions use iClickers to assess 1) students’ information literacy knowledge and research experience prior to the session and 2) targeted learning outcomes after the session.

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Other librarians use worksheets and online forms and activities to assess whether students are able to perform the research tasks taught in specific instruction sessions. Additionally, many of our online tutorials are equipped with pre and post-tests, which provide us with evidence that they do indeed help students learn specific information literacy competencies. Finally, student evaluation forms, which are designed to assess students’ comfort level using the library as well as their perceptions about the quality of the library instruction session they had just attended, are also used.

Special Collections

Special Collections has rare and unusual artifacts, library materials, and distinctive and topical collections that enhance the University's cultural and intellectual life.

We house the University Archives, the Wine and Wine Industry Collection, the First Edition Collection, the John Gill Modern Poetry Collection, and other library collections and rare materials needing specialized care. We are open to the campus and general public.

We have many items relating to campus history. Also available are books on local history, rare and valuable books on botany, mycology, art and architecture. The archive of the Academic Senate and the archive of the student underground newspaper Low are also kept in the Special Collections room. See our page of Collection Descriptions for more detail. We have placed some of our holdings online in our Gallery.

Highlights of new collections include additional files for the Virginia Hamilton Adair Collection, and the Hilda Solis Collection.

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Collection Management Team Librarians with Collection Management assignments participate in the Collection Management Team. A list of Team members with corresponding academic units can be found at http://www.csupomona.edu/~library/about/specialistsbydepartment.html. The Collection Management Team develops policies, manages the allocated collection budget, and makes decisions on major expenditures such as databases and ejournal packages. Librarians are responsible for book selection and managing the periodical and serial subscriptions in their subject areas. Collection Management Team Projects and Events

• In November 2010 Cal Poly Pomona joined SCELC as a CSU Affiliate. SCELC is the Southern California Electronic Library Consortium. SCELC membership is limited to private institutions but CSU libraries are now allowed to join as affiliates. We can obtain e-resources through SCELC if they are not offered through SEIR.

o Ann Morgan, Julie Shen, and Wendy Vermeer attended the SCELC Vendor Day on March 3, 2011. This was an opportunity to meet with vendors and see demonstrations of new products and interfaces.

• In consultation with BAS staff the Collection Management Coordinator developed a policy and procedures for withdrawn materials which was incorporated into the Weeding Policy (November 22, 2010 revision).

• The Donations Guidelines and Procedures document was reviewed with Leslie Jones and Cheryl Meaux to address the establishment of the Library Used Bookshop. BAS staff was also consulted. See Donations: Guidelines and Procedures for Collection Management Team, February 17, 2011.

• In January 2011 we started using Xerxes as the Databases & Article Search entry point. Subject Librarians reviewed and updated all the subject categories and revised database descriptions.

• Subscriptions to LibGuides and LibAnswers began in summer 2010. Most subject librarians have created subject guides highlighting electronic and print resources. Most subject librarians have also been active in creating questions and answers for the Library’s FAQ on LibAnswers.

• The Team began planning for a Demand Driven Acquisition pilot project to start in Fall Quarter 2011. The Collection Management Coordinator and BAS staff will meet with YBP reps in July to begin detailed planning.

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• The Team began a serious discussion of canceling Wilson OmniFile to help fund an upgrade to EBSCO’s Academic Search Premier. The final decision was postponed until more is known about the 2011-2012 collection budget and the ramifications of the EBSCO/Wilson merger.

• The Collection Management Coordinator wrote a proposal for a Kellogg Legacy Project Endowment grant to acquire the Web of Science.

• Adjusted to personnel changes at SEIR (departure of Lisa Moske).

Collection Budget: The 2010-2011 collection budget allocation was $1,126,085, the same as 2009-2010. In addition, we had an additional $150,000 that had been put on deposit with EBSCO in 2009-2010 to apply to the 2011 journal renewals. The EBSCO prepayment brought the total collection allocation to $1,276,085.

2010-2011 Collection Budget Allocation

Note: SEIR is the CSU Systemwide Electronic Information Resources office. This category includes online databases and electronic journal subscriptions handled through the Chancellor’s Office.

The following table provides some historical context for the current collection budget.

Allocated Journals Serials SEIR Books % Books

2010-11 $1,276,085 $338,200 $284,740 $469,681 $183,464 14.38% 2009-10 $1,126,085 $315,134 $254,501 $484,414 $138,779 12.32% 2008-09 $1,352,715 $364,750 $259,750 $463,878 $241,676 17.87% 2007-08 $1,350,585 $352,100 $281,740 $406,254 $274,991 20.36% 2006-07 $1,554,099 $432,493 $320,010 $309,299 $463,297 29.81% 2005-06 $1,416,061 $469,650 $281,775 $311,239 $279,133 19.71% 2004-05 $1,482,172 $514,854 $387,039 $289,669 $396,094 26.72% 2003-04 $1,349,245 $479,144 $312,065 $268,097 $248,186 18.39% 2002-03 $1,790,830 $705,548 $440,252

$562,057 31.39%

2001-02 $1,666,749 $669,558 $450,879

$477,540 28.65% 2000-01 $1,573,720 $638,642 $464,918

$401,606 25.52%

Since 2003-04 expenditures for CSU consortia subscriptions have been paid from a separate account (SEIR). In previous years these expenditures were paid from either

Serials or Journals.

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Collection Management Trends and Issues:

• 71% of the collection budget now supports electronic resources – databases, ejournal

packages and individual ejournal subscriptions, ebooks and electronic reference sources.

• The current expenditure ratio for journals is 86% electronic to 14% to print. This includes the SEIR expenditures that support ejournal packages acquired through the CSU consortium.

• Ebook purchases soared in 2010-11 from the 2009-10 level of about 40 to 406. This accounts for 16% of all books ordered (2523). To date most ebook orders have been in engineering, science, and business but we expect that ebook orders will increase in other subject areas and that over the next few years the percentage of ebook orders will continue to increase.

• Our monograph (book) budget as a percentage of the total collection budget improved slightly (see table below). However, without the $150,000 EBSCO prepayment we would have had only $30,000 (approximately) to allocate for books, barely 3% of the available budget.

• The number of print periodical subscriptions continues to decline as more titles become available electronically. Cancellations and title cessations also contribute to the declining number of print subscriptions. 94 journal subscriptions were canceled, 3 titles discontinued. Seventeen subscriptions changed from print to online or print + online (some publishers do not offer an online only option).

• We continue to receive requests from faculty that we are unable to accommodate. Faculty in all disciplines want more books, journals, and databases to support their research.

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o Web of Science is the most frequently requested item. o In 2011 we were able to obtain online access to the journal Science, a frequently

requested item. o Increasing the book budget is a high priority for the future. We need additional

books in all disciplines and especially in the arts and humanities.

Collection Use : The Collection Management Coordinator tracks the use of major electronic resources – databases, reference resources, e-book packages, and e-journal packages. Use of the physical (print) collection is reported elsewhere in the Library’s Annual Report.

Statistics for 2010-2011 are summarized below. This cannot be considered a complete reporting of all use of all electronic resources as it is not possible for us to track every single electronic item. For the most part these are COUNTER compliant statistics. (COUNTER is a standardized system of reporting usage statistics.)

2010-11 2009-2010 2008-2009 2007-2008 Searches 1,176,900 1,013,671 921,009 876,311 Sessions 1 612,010 368,573 325,068 N/A Articles Downloaded 2 249,378 276,573 245,294 220,215 1Not all vendors provide session data 2 This figure only reflects articles downloaded from major ejournal package subscriptions. It does not include articles from individually subscribed ejournals or articles from full text databases.

Some highlights from our detailed usage statistics reports:

• Patrons conducted over one million searches. • Full text databases and e-journal collections are very heavily used. A few examples:

o 208,800 searches were conducted in Academic Search Elite, an interdisciplinary full-text database popular with undergraduates.

o 136,655 searches were conducted in the Proquest Databases, a collection of general, news, and business resources.

• Although the number of articles downloaded from the major e-journal packages declined from 276,593 in 2009-2010 to 247,762 in 2010-2011, thousands more articles were retrieved from full text databases:

Academic Search Elite 155,767 LexisNexis 22,597 Proquest databases 180,849 WilsonWeb databases 32,898 TOTAL 392,111

• 17,499 user sessions were recorded in our four major electronic book collections: ebrary

Computers and IT, netLibrary, Safari, and Synthesis Digital Library. This figure has increased from 14,848 in 2009-2010.

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Bibliographic Access Services (BAS)

BAS’ primary operations continue to be providing online access to full text and electronic resources to library users anytime and anywhere - 24/7. In addition, BAS also processes print materials including media formats throughout the year. This past year, BAS contributed significant to several special projects of the Library. Most noticeable is the Arabian Horse Library collection integration, III Overlay Load Table implementation, and SFX enhancements such as adding print holdings to the A-Z List. BAS staff continues to be key players in many library-wide initiatives and services. Their achievements and hard work are highly commendable. The following figures and data are illustrative of such accomplishments. Key Figures/Achievements:

• Total new titles added to PAC • 4,646 monographs titles • 5,469 monographs items

• 77 serials titles • 1,043 serials items

• 59,697 ebooks items 3,643 full text ejournal titles • 1,064 ejournals items • 6,346 full text checkins

• 244 media titles • 404 media items

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Total full text e-resources holdings managed via Serials Solutions and ERM • 24,137 links in PAC

SFX titles and access managed in the Pomona Instance

• 57 targets/databases • 28,923 objects/titles

Total ebooks access processed

• 18,413 ebook items W.K. Kellogg Arabian Horse Library Project participated including recruitment, collections’ inventory, unboxing, cataloging, book processing, and staffing support

• 190 monographs cataloged • 37 periodicals cataloged • 41 serials cataloged • 1,206 items created • 2 staff 50% time commitment

Total monographs orders processed

• 2,041 Gobi book orders • 407 Gobi ebook orders • 217 direct vendor orders

Total serials orders and titles processed (i.e. checkin, claim, project and renew)

• 1,126 serial records maintained • 957 periodical records maintained • 1,586 order records maintained

• Book-keeping library materials expenditure of $1,254,495.77

Staff participation/support in Library Events

• Library Book Display Committee (Ferial Mansouri, Chair) • National Library Week Committee (Wendy Vermeer, Chair) • Welcome Student Week Committee (Wendy Vermeer, Chair) • Metadata/Cataloging Librarian Search Committee (Yvonne Zhang, Chair) • Arabian Horse Subject Specialist Search Committee (Louana Tipton, Yvonne Zhang,

members) • Campus ATI Task Force (Sherry Daniel, member) • Library Newsletter Committee (Ferial Mansouri, member) • Library Retreat Task Force (Ferial Mansouri, member) • Library RTP Committee (Yvonne Zhang, member) • Friends of the Library (Ferial Mansouri, Gina Roth, organizers) • Used Book Shop (Caryn Romo, volunteer)

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Other Achievements:

• Local print holdings for SFX A-Z list project – 5,165 print titles added • III Overlay Load Table development and implementation • New accounting interface and new requirements implementation • Reclass of two BAS LAI • III Mill., OCLC Connexion and SFX upgrades • SCIUG held at Pomona, 10-20-10 • Ongoing work in basic authority control/heading report • Ongoing materials withdraws and transfers (i.e. including REF weeding project ) – 2,665

monographs title withdraws, 3,037 monographs item withdraws, 54 serial title withdraws, 664 serials items withdraws

• Ongoing book repairs • DDA set up with YBP • SFX holdings generation study v. Serials Solutions’ • Local needs based III Load Table development

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SYSTEMS

The Systems Group is responsible for providing technical and administrative support for all library systems including networking and telecommunications systems. In consultation with the appropriate staff, the group recommended, implemented, and maintained those systems relevant to the Library's mission and needs during the past year. As an example, the Library’s highly-used Group Study Room Reservation System was researched, analyzed, and tested by the Systems Group before the final implementation by the University’s I&IT Department on a campus server. In addition, the Systems Group also administers the Tech Help Desk that assists Library users with computer related questions and issues such as wireless connectivity, printing, and software use. The desk is staffed by students during the prime hours of Library use, and they help monitor maintain the hundreds of computers available throughout the building. In coordination with the University campus, the Systems Group along with the Library’s Web Team is redesigning the Library’s website to match the University’s new web template. Work on this project began in earnest earlier this year with the official release of the template, and the transition to the new design is expected to be completed by winter quarter 2012. The Library’s two online catalogs also received feature and design enhancements that the Systems Group began implementing earlier this year.

An early design mock up.

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Year 2010-2011 Stats • Library website page views – 1,680,418 • Library catalog page views – 4,681,748 • Library catalog number of searches done – 1,135,940 • Tech Help Desk number of questions answered – 2,606 (Fall 2010, Winter 2011, Spring

2011 – Monday to Friday, 11:00 am to 3:00 pm) • I&IT Tech Help Desk number of questions answered – 1,071 (Winter 2011, Spring 2011 –

Monday to Thursday, 3:00 pm to 7:00 pm) • Public service workstations – 280

Number of page visits:

Library Catalog Stats:

Hits

Total Hits 5,601,477

Visitor Hits 5,540,327

Spider Hits 61,150

Average Hits per Day 15,304

Average Hits per Visitor 2104.99

Cached Requests 783

Failed Requests 1,431,185

Page Views

Total Page Views 4,681,748

Average Page Views per Day 12,791

Average Page Views per Visitor 1778.78

Visitors

Total Visitors 2,632

Average Visitors per Day 7

Unique Visitors 333,854

Sessions 672,293

Page Views 1,680,418

Average PView/Visitor 5

Robot PViews 38

Average UVisitor/Day 918

Average PView/Day 4,617

Average UVisitor/Hour 38

Average PView/Hour 192

2009-10 2010-11 Library Home Page 419,551 999,177 Library Catalog 11,738,680 4,681,748

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HSI Grant

The Title V grant of $2.1 million that was awarded to the University Library in 2005 was approved for an additional year, thereby allowing the activities to continue until September 30, 2011. To date, the Project Staff have exceeded the goals set out in Objective one, two and three. The following report sums up the accomplishments throughout the entire grant period. Objective One: The grant funds have built a Hispanic Studies Collection that is relevant to the curriculum and the information needs of professionals and businesses in the surrounding area. The collection (6659 titles to date, exceeding the goal of 5000) includes materials of various formats (books, electronic databases, media, primary source documents and archival materials). They were selected with active participation by faculty from various departments. These materials enrich the Library’s resources and respond to the diverse nature of CPP’s student population. Objective Two: The new library wing opened in September 2008 with 80 computer research workstations; another 24 workstations were added in November 2009. There is no doubt

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that the new facility is a great academic benefit for students by providing them with the resources to research and create scholarly projects in one central location. The Project staff continue to explore both software and hardware packages to enhance and maintain this vital resource. Objective Three: Grant funds were also used to develop the three-tiered information literacy web tutorial program, which is designed to enhance Hispanic and other underrepresented students’ information literacy competencies. These how-to tutorials, which focus on finding books, using the library catalog, finding articles using library databases, include audio, video, interactivity, and self-quizzes in an effort to appeal to multiple learning styles and to enhance student learning. An additional series of five video library tours were created to assist students with specific research needs, such as writing papers and finding bibliographic citations. Making students and faculty aware of these tutorials has been a task almost as formidable as the creation of the tutorials. The Project staff has used drawings with small prizes for students who submitted proof of viewing the tutorials. To raise awareness among faculty, small stipends were offered to those who viewed and critiqued the tutorials. Other means of promotion included web page graphics, large display graphics, email notifications, Facebook videos, a YouTube Channel, and listings in University-wide emails and student-direct e-newsletters.

While the promotion of the online tutorials has been a somewhat difficult task, one of the unexpected outcomes of this effort was the renewal and establishment of communication and outreach channels to the wider University. Faculty use of the tutorials in their classes is on a steady rise. Objective Four: The only challenge we face is the continuing effort to successfully raise funds for the HSI Grant Endowment. However, since the arrival of our new Dean, Dr. Ray Wang, in September 2009, fundraising has come to the forefront. Working with University Advancement, Dr. Wang succeeded in acquiring the first major donation to the Endowment Fund in the amount of $25,000. Potential donors are being identified, and past donors are recognized in an effort to stimulate more contribution. Projects such as the Library Donor Wall and the new Friends of the Library group are a reflection of the commitment to the HSI endowment fund so that the grant objectives will continue after September 2011. More information on the grant is available on its website at: http://www.csupomona.edu/~library/hsi/

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FACULTY and STAFF DEVELOPMENT INDICATORS Library faculty activities range from teaching instruction sessions dealing with research methods and resources, face-to-face appointments with students or faculty to handle research queries, assessment of library collection in support of accreditation needs for academic departments, participation in peer reviewed publications, development of online tutorials, library guides, and presentations at conferences, workshops, professional organizations, etc. This year’s activities have increased by 37% in the areas of research, scholarly and research activities, professional development activities, and service to the campus and the community. The Library Student Assistant Research Support (LibStARS) program provides library faculty some flexibility to engage in other noteworthy activities while still being accessible to students and faculty as needed. We continue to investigate ways to be proactive in providing services and resources that would enhance academic programs and students learning. Following are the activities by categories. FACULTY and STAFF DEVELOPMENT INDICATORS Research, Scholarship, and Creative Activities NAME of Department: Reference and Instruction Services NAME of College: University Library Faculty/Staff Development Indicators: Research, Scholarship, and Creative Activities (Relate only to work completed during the calendar year January 1, 2010 through December 31, 2010) Last Name First Name Standard Citation (Max characters allowed:500) Cook –Adamson Danette Taught HST 300 History Methods (for Dr. Zuoyue

Wang), April 2010; HST 300 History Methods (for Dr. Zuoyue Wang, Nov. 2, 2010; ENG 575 Graduate Seminar Studies in Poetry (for Dr. William Corley) , Nov. 16, 2010

Cook –Adamson Danette Many visits to Denison Library at the Claremont Colleges to select books to keep from the Virginia Adair book collection (later transported to Cal Poly Pomona and cataloged)

Cook –Adamson Danette Organized the Reception & book signing for California Citrus Story exhibit and Richard Barker, June 2, 2010

Cook-Adamson Danette Organized the Golden Leaves Program, April 16, 2010 Cook –Adamson Danette Coordinated the 24th annual Golden Leaves program Cook –Adamson Danette Reviewed/edited article by Dave Mayo on Guasti and

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the Italian Vineyard Company , March 2010 Cook –Adamson Danette Worked with Hofer Intern student Seun Dodo-Williams

to design two posters that were sold at the Virginia Adair program in Nov. 2010

Cook –Adamson Danette Coordinated the California Citrus Story exhibit, April 19, 2010

Cook –Adamson Danette Worked on creating Lib Guide for Music – “Online Resources for Music”

Cook –Adamson Danette Worked with Richard and Pam Barker to install a Citrus History exhibit in the Special Collections room.

Cook –Adamson Danette Worked with media preservation specialist Lance Watsky, to create a plan to preserve our obsolete archival video formats

Gibson Emma Interviewed by Melissa Fowler of the Poly Post re: Research Quickstart Workshop, January 6

Gibson Emma Presented Research Quickstart Workshops, January 14, April 12 and 16

Gibson Emma Cultural Centers Focus Group participant, January 2010 Gibson Emma Research Assistance Appointments with students Gibson Emma Organized (with Olufunke) the State of the Union

Address program, January 25, 2011 Gibson Emma Presented “Research Quickstart Workshops”, 2010 Gibson Emma Organized the Genealogy Presentation given by

Richard Piepho of the Pomona Valley Genealogical Society, April 2010

Gibson Emma Collaborated with Reference staff to design and administered Research Help Desk Survey, May 2010

Gibson Emma Updated Code of Conduct webpage, May 2010 Gibson Emma Met with Pauline from I&IT re: eReserve and

Blackboard, May 11, 2010 Gibson Emma Worked on Library Annual Report, June 2010 Gibson Emma Met with HIS staff regarding LibAnswers project, June

23, 2010 Gibson Emma Led tour for delegation from Dailan, China (Extended

University program), July 8, 2010 Gibson Emma HSI video screening and suggestions, July 15 Gibson Emma Prep and taught MHR 451. July 20-22, 2010 Gibson Emma Drafted position description for Digital Initiatives

Librarian and solicit input from librarians, August 2010 Gibson Emma Conducted library tour for President of Hochschuler

Darmstadt Univ. and 4 other guests, September 13, 2010

Gibson Emma Met with Ray, Peggy (CEIS dean), and Elsa M (IPoly

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principal) about Library Policy for IPoly students, September 17, 2010

Gibson Emma Led Snapshot participation (formed committee, worked on publicity, scheduling, etc.), Sept-Oct 2010

Gibson Emma Worked on the Big Read project (speakers, poster, movie night, publicity, etc.) September –October 2010

Gibson Emma RTP Evaluations and Write ups for three librarians, October 11-21, 2010

Gibson Emma Met w/Christy regarding library’s input into Psy department review information, November 16, 2010

Gibson Emma Met and worked with Olufunke regarding events and programs for Winter quarter, November 2010

Koga James Presentation: Citation Searching Workshop, CPP, 2010 Koga James “Aquarium Cycling with Household Ammonia”,

http://www.csupomona.edu/~jskoga/Aquariums/Ammonia.html

Koga James Do It Yourself Bucket Drip Irrigation (22 Links) http://www.csupomona.edu/~jskoga/dripirrigation/

Koga James The Mr. Moto Novels of John P. Marquand (82 Links) http://www.csupomona.edu/~jskoga/moto/

Koga James The Mudhen, A Literary Creation of Merritt Parmelee Allen http://www.csupomona.edu/~jskoga/mudhen/

Morgan Ann Morgan, A. and Vermeer, W. (2010, January 28). Open Access: A Response to the Scholarly Communication Crisis. Presentation at the Faculty Center

Morgan Ann Shen, J. and Morgan, A. (2011, February 24). Research on the Go Workshop. Presentation at the Univ. Library

Page Donald 78 master’s thesis/project format review appointments

Page Donald Program Review: 1) Compile course offerings and information on CSU Fullerton’s General Education program; 2) Compile criteria for campus space, classrooms and facilities as applicable to CPP’s GE program (November 10).

Page Donald Held students appointments for research consultations Page Donald Co-presenter International Law Workshop Page Donald Held thesis/project formatting appointments Page Donald Compiled retrieval lists for books in the Green

Movement and sustainability for Book Display Page Donald Researched and composed Communication Collection

Study for Dr. Lorena Turner, Communication Department

Shen Julie Education Libraries (ISSN 0148-1061): Published a

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review of Service Learning: Linking Library Education and Practice, by Loriene Roy, Kelly Jensen, and Alex Hershey Meyers (ISBN 9780838909812), Spring 2010

Shen Julie Handheld Librarian conference: “The E-book Lifestyle: An Academic Library Perspective”, February 2010

Shen Julie University of La Verne: Completed 18 units toward a doctoral degree in organizational leadership.

Stevens Christy Campbell, P., MacKinnon, A., & Stevens, C. (2010). Introduction to global studies. West Sussex, UK: Wiley-Blackwell.

Stevens Christy Brasley, S., Bordinaro, C., Hight, M., Stevens, C., & Travis, T. (April 24, 2010). Integrating technology for information literacy: Web tools for faculty. 13th annual CSU Symposium on University Teaching. CSUSB.

Stevens Christy Cunningham, S., Carr, A., & Stevens C. (April 24, 2010). Mining the sky: Highlights from the ICT/information literacy digital learning objects initiative. 13th Annual CSU Symposium on University Teaching. CSUSB.

Stevens Christy The 3rd Annual Sloan Consortium Symposium: Emerging Technologies for Online Learning in San Jose, CA July 20-23, 2010

Zhang Yvonne Train Wendy on MARCEdit tool for additional and robust MARC records editing

Zhang Yvonne Participated in the processing of the Virginia Hamilton Adair collection including training Daniel

Zhang Yvonne Played an active role in studying OCLC Quick Article Delivery Service vs. that of RapidILL

Zhang Yvonne Provided guidance in COLD survey, CSU and University statistics in regards to BAS stats

Zhang Yvonne Led the project to assess the processing of the Faculty Research Center library materials

FACULTY and STAFF DEVELOPMENT INDICATORS

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Professional Development Activities NAME of Department: Reference and Instruction Services NAME of College: University Library Faculty/Staff Development Indicators: Professional Development Activities (Relate only to work completed during the academic year July 1, 2010 through June 30, 2011) Last Name First Name Standard Citation (Max characters allowed:500) Cook-Adamson Danette Attended Xerxes webinar , July 2010 Cook-Adamson Danette Attended OCLC’s Digital Preservation Online

Symposium , Aug. 25, 2010 Cook-Adamson Danette Attended Light Impressions Archival workshop in Santa

Ana , Oct. 9, 2010 Cook-Adamson Danette Attended webinar Museum Partnerships that Work –

Nov. 18, 2010 Cook-Adamson Danette Attended webinar Public Outreach and Collections

Care , Dec. 2, 2010 Cook-Adamson Danette Prepared WESTPAS Library Pocket Disaster Response

Plan Gibson Emma Direct Request for Articles Webinar. (registered,

organized, and took care of setup for webinar for our group), July 7, 2010

Gibson Emma Attended Walk and Talk Training w/library office staff, July 22, 2010

Gibson Emma Fall Conference library meeting - prep mtg. with Ray and presenters. I prepared agenda for Fall Conference event, September 17, 2010

Gibson Emma Attended OCLC visit regarding Discovery, October 1, 2010

Gibson Emma Attended Ray Bradbury event – Big Read, October 8, 2010

Gibson Emma Attended Webinar on the new Proquest platform (during RI meeting), October 28, 2010

Gibson Emma Attended David Walkers’ presentation regarding Xerxes, etc, November 9, 2010

Gibson Emma Initiated meeting w/Adam Navarro regarding Assistive Technology in the library, November 16, 2010

Gibson Emma Met with EBSCO rep with Ann, November 30, 2010 Gibson Emma ELA Webinar on Learner Analytics (Studio 6), January

10, 2011 Gibson Emma Attended Proquest rep presentation, January 28, 2011 Gibson Emma Webinar – Making the Learning Connection, February

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1, 2011 Gibson Emma EOR Tour, (Black History month program), February 15,

2011 Gibson Emma Presentation by Reeta from YBP, March 15, 2011 Gibson Emma Webinar – Encore Synergy 4.1, March 22, 2011 Gibson Emma Demand Driven Acquisition presentation, April 20,

2011 Gibson Emma Attended Leadership Workshop in Costa Mesa, May

17, 2011 Koga James Attended David Walkers’ presentation regarding

Xerxes, etc, November 9, 2010 Morgan Ann Webinar: Xerxes 2.0, July 29, 2010 Morgan Ann 10/15/10 SEAL-South program: Data Curation and

Scholarly Communication, October 15, 2010 Morgan Ann Webinar: Credo Reference, November 15, 2010 Morgan Ann Webinar: Ebrary Short Term Loan of E-books,

November 16, 2010 Morgan Ann Webinar: Xerxes Update (David Walker), January 21,

2011 Morgan Ann SCELC Vendor Day (SCELC = Southern California

Electronic Library Consortium), March 3, 2011 Morgan Ann Springer “Road Show”, Claremont Colleges (with

Springer reps, demos and discussion of Springer products), April 27, 2011

Morgan Ann Webinar: YBP’s Demand Driven Acquisition Program, May 12, 2011

Morgan Ann ASEE Annual Conference, Vancouver, BC, June 26-29, 2011

Page Donald Proquest Database interface preview webinar, presented by Proquest vendor, October 28, 2010

Page Donald All-day conference: Pravin and Sudha Mody International Conference on Nonviolence, AHIMSA and Sustainability in BSC, November 2010

Page Donald Booklist webinar: Encyclopedia Evolution, with representatives from Britannica, Grolier, and World Book, November 16, 2010

Page Donald Infopeople - Travelling Technology Petting Zoo workshop (hands-on exploration and use of electronic devices in libraries), Burbank PL, December 2, 2010

Page Donald Attended Baker & Taylor webinar on graphic novels: Their selection, ratings, and industry trends, December 8, 2010

Page Donald Attended SCIL Works 2011 workshop, sponsored by

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Southern California Instruction Librarians, San Diego, January 7, 2011

Page Donald Attended presentation of ProQuest representative on new interface, local customization options, and new products, January 28, 2011

Page Donald Attended meeting with MyLibrary representative regarding patron-driven acquisition, February 22, 2011

Page Donald Attended “Research on the Go” workshop, presented by Ann Morgan and Julie Shen, February 24, 2011

Page Donald Attended 3-day Critical Thinking Workshop, Berkeley, CA, March 4-6, 2011

Page Donald Attended presentation by the Physics Department, “How Nuclear Reactors Work,” Dr. Peter Siegel and Dr. Barbara Hoeling, presenters, April 7, 2011

Page Donald Attended workshop “Using the New York Times in Teaching”, April 13, 2011

Page Donald Attended Faculty Center workshop, “Lessons Learned in Faculty Recruitment and Retention”, May 6, 2011

Page Donald Attended guest lecture on “US Foreign Policy and Prospects for Democracy in the Middle East” by Dr. Ashraf Singer, May 12, 2011

Page Donald Attended guest lecture “Vibrant Student Voices: Exploring the Effects of Student Attitudes for Learning Behavior in Higher Education” by Dr. Angel Hoekstra, May 19, 2011

Page Donald Met with EBSCO rep, Jim Wilson, on changes with EBSCO absorbing NetLibrary, May 20, 2011

Shen Julie Completed two courses in the University of La Verne Organizational Leadership doctoral program.

Shen Julie Participated in the ADVANCE grant mentoring program, Fall 2010 and Winter 2011

Shen Julie Participated in two Faculty Center Reading Circles, Fall 2010 and Winter 2011

Shen Julie Attended a IMLS webinar, Making the Learning Connection, Winter 2011

Shen Julie Attended the Psychology & Sociology Conference on Research, Application, and Pedagogy during Winter 2011

Shen Julie Attended SCELC Vendor Day, Winter 2011 Shen Julie Attended Stories of Successful Learning, Winter 2011 Shen Julie Joined BUSLIB-L, a listserv for business librarians,

Spring 2011 Shen Julie Requested and began consulting Sudden Selector's

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Guide to Business Resources, Spring 2011 Vermeer Wendolyn Webinar: Some Like it Hot: Best of NASIG & ALA 2010,

July 16, 2010 Vermeer Wendolyn Webinar: TechTrends: ALA Annual Conference, July 27,

2010 Vermeer Wendolyn Webinar: Xerxes 2.0, July 28, 2010 Vermeer Wendolyn Webinar: MetaLib Refresher, July 29, 2010 Vermeer Wendolyn Webinar: How to Make the Most of WebJunction, July

29, 2010 Vermeer Wendolyn Ferial Mansouri’s in-house presentation on Rare Book

Cataloging, July 30, 2010 Vermeer Wendolyn Webinar: Digitization & Preservation Symposium,

August 25, 2010 Vermeer Wendolyn Webinar: Scholarly Research and Source Validation in

the Age of Google Webcast, September 21, 2010 Vermeer Wendolyn Webinar: Inside the Discovery Difference: Why Library

Staff & Students Love Web-Scale, October 7, 2010 Vermeer Wendolyn SCTPG Executive Committee Board Meeting @

Occidental College, October 13, 2010 Vermeer Wendolyn Safe Zone Ally Training, October 18, 2010 Vermeer Wendolyn SCIUG Annual Conference @ Cal Poly Pomona, October

20, 2010 Vermeer Wendolyn MarcEdit Training @ Portland/University of Oregon,

November 8, 2010 Vermeer Wendolyn How to Make Posters using PowerPoint @ CPP Faculty

Center, November 29, 2010 Vermeer Wendolyn Women Faculty Association Fall Quarter Luncheon,

December 3, 2010 Vermeer Wendolyn Provost’s Symposium on Scholarship @ CPP, December

13, 2010 Vermeer Wendolyn SCTPG Managing Digitization Projects Workshop,

January 6, 2011 Vermeer Wendolyn Webinar: Transformational Literacy: Life Stages and

Libraries, January 7, 2011 Vermeer Wendolyn Webinar: Maximizing the Value of WorldCat.org,

January 11, 2011 Vermeer Wendolyn Webinar: ALA MidWinter Tech Wrap Up, January 9,

2011 Vermeer Wendolyn SCTPG Executive Committee Board Meeting @

Occidental College, January 20, 2011 Vermeer Wendolyn Webinar: Making the Learning Connection: Libraries

and 21st Century Skills, February 1, 2011 Vermeer Wendolyn Winter Quarter Faculty Reading Circle @ CPP Faculty

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Center, February 3, 2011 Vermeer Wendolyn Stories of Successful Learning @CPP, February 10, 2011 Vermeer Wendolyn Winter Quarter Faculty Reading Circle @ CPP Faculty

Center, February 17, 2011 Vermeer Wendolyn Julie Shen & Ann Morgan’s Research on the Go

workshop, February 24, 2011 Vermeer Wendolyn Writing as Pedagogy Tool Workshop @ CPP Faculty

Center, May 2, 2011 Vermeer Wendolyn SCELC Vendor Day @ Loyola Marymount University,

Los Angeles, May 3, 2011 Vermeer Wendolyn Women Faculty Association Winter Quarter Luncheon,

May 11, 2011 Vermeer Wendolyn Webinar: Superior digital discovery…introducing the

newly redesigned CONTENTdm, May 15, 2011 Vermeer Wendolyn OCLC Cataloging Efficiencies Workshop @ The

Huntington Library, San Marino, May 23, 2011 Vermeer Wendolyn Site visit the William Andrews Clark Memorial Library,

Los Angeles, May 29, 2011 Vermeer Wendolyn Designing Writing Assignments Workshop @ CPP

Faculty Center, April 6, 2011 Vermeer Wendolyn Beyond the Basics MarcEdit Workshop @ UCSD Geisel

Library, April 8, 2011 Vermeer Wendolyn IUG Annual Conference @ San Fran, April 13 -17, 2011 Vermeer Wendolyn Faculty Center Workshop: Publish and Flourish,

Becoming a Prolific Scholar @ CPP, April 22, 2011 Vermeer Wendolyn Webinar: Preserving Your Personal Digital Memories,

April 28, 2011 Vermeer Wendolyn Webinar: Life of A Book: From Idea to Distribution,

May 3, 2011 Vermeer Wendolyn Responding to Student Writing Workshop @ CPP

Faculty Center, May 4, 2011 Vermeer Wendolyn Webinar: Engaging Your Campus in Utilizing

Institutional Repositories, May 11, 2011 Vermeer Wendolyn Guest Lecturer @ Don’s Tech. Services class at

Pasadena City College, May 24, 2011 Vermeer Wendolyn Webinar: Learn about the benefits of CONTENTdm

Hosting services, May 25, 2011 Vermeer Wendolyn SCTPG Workshop: Special Collections Cataloging @

William Andrews Clark Memorial Library, Los Angeles, May 26, 2011

Vermeer Wendolyn Webinar: OCLC Web-scale Management Services for Academic Libraries: In Their Own Words, June 6, 2011

Vermeer Wendolyn Webinar: Play, Learn, Innovate. An OCLC/Library

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Journal online symposium, June 7, 2011 Vermeer Wendolyn SCTPG Executive Committee Board Meeting @

Occidental College, June 10, 2011 Vermeer Wendolyn Webinar: Ex Libris Alma, June 14, 2011 Vermeer Wendolyn ALA Annual Conference @ New Orleans, June 23-27,

2011 Zhang Yvonne OCLC quick article delivery service presentation, July 7,

2010 Zhang Yvonne Xerxes Workshop by David Walker, July 28, 2010 Zhang Yvonne Archival cataloging by Ferial, July 30,2010 Zhang Yvonne LibGuide workshop, August 12, 2010 Zhang Yvonne OCLC WorldCat presentation, October 1, 2010 Zhang Yvonne SS Webinar, October 7, 2010 Zhang Yvonne SCIUG conference, 10/20/10 Zhang Yvonne David Walker’s presentation, November 9, 2010 Zhang Yvonne SFX v. 4 Webinar, November 17, 2010 Zhang Yvonne ODT workshop, March 23, 2011 Zhang Yvonne Attended IUG Annual Conference at SF, April 13,16,

2011 Zhang Yvonne Attended OCLC Connexion Webinar, April 20, 2011 Zhang Yvonne United Nation student model presentation, May 10,

2011 Zhang Yvonne Leadership/Accountability Workshop, May 17, 2011 Zhang Yvonne Librarians meeting, May 19, 2011 Zhang Yvonne EBSCO Netlibrary presentation, May 20, 2011 Zhang Yvonne OCLC Web Scale Webinar, June 6, 2011 FACULTY and STAFF DEVELOPMENT INDICATORS

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Service to the Campus and the Community NAME of Department: Reference and Instruction Services NAME of College: University Library Faculty/Staff Development Indicators: Service to the Campus and the Community (Relate only to work completed during the academic year July 1, 2010 through June 30, 2011) Last Name First Name Standard Citation (Max characters allowed:500) Cook-Adamson Danette Reestablished our Library’s connection to the Inland

Empire Library Disaster Response Network – March 2010

Cook-Adamson Danette NEH Preservation Assistance Grant – submitted May 2010 (we did not receive it but did get good advice on improvements. It was resubmitted in March 2011)

Cook-Adamson Danette Supervised two Library volunteers: Jennifer Esteron and Hilary Gordon.

Cook-Adamson Danette Supervised Connie Kimos (she started her work organizing the Virginia Adair poetry collection in Dec. 2010)

Cook-Adamson Danette Coordinated the Golden Leaves Program celebrating our campus book authors – April 2010. 60 attended.

Cook-Adamson Danette Hosted program presented by nurseryman and citrus label collector Tom Spellman about the history of citrus crate labels. 40 attended. April 2010

Cook-Adamson Danette Prepared Music Dept. Accreditation report (with help from Bibliographic Access Services)

Cook-Adamson Danette Presentation to the National Development Council (made up of the university’s highest level donors) at Kellogg West – Nov. 2010

Cook-Adamson Danette Planned program celebrating the poetry of past Cal Poly Pomona faculty member Virginia Hamilton Adair. 50 people, November 5, 2010

Cook-Adamson Danette I was interviewed by reporter Monica Rodriguez from the Inland Valley Daily Bulletin regarding the Virginia Adair program – Nov. 2010

Cook-Adamson Danette I sometimes speak to visiting tour groups as they stop in to view our exhibits in Special Collections: Chinese tour group – July 2010. 25 attended; Two tour groups from Interdisciplinary General Education – October 2010. 20 attended.

Cook-Adamson Danette Library RTP Committee Cook-Adamson Danette I am sometimes interviewed by San Jose State

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University MLIS students wanting to learn about Special Collections Librarianship: Brenda Suh, February 2010 Danielle Guerro, June 2010 Michele Sanchez, Jessica Bowers, and Jenny Carnero, September 2010

Cook-Adamson Danette Managed the Hofer Family Internship recruitments Cook-Adamson Danette Professional Leave Committee - Dec. 2010 Gibson Emma University Council of Chairs meetings Gibson Emma Academic Senate: Executive Committee Gibson Emma National Library Week Committee Gibson Emma Hart Award Committee Gibson Emma Member of Web Developer Search Committee, 2010 Gibson Emma Schleifer/Brown Scholarship Committee, 2010 Gibson Emma Cataloging Special Collections Materials presentation Gibson Emma Direct Request for Articles webinar, July 7, 2010 (I took

care of registration and setup for our attendees) Gibson Emma Online training for Ethics Regulations and Conflict of

Interest Code, August 5, 2010 Gibson Emma California Teachers Association (CTA) State Council

representative. Member of the Student Support Services Committee, of which library services is a component

Gibson Emma Worked with Olufunke on organizing and planning programs for library events

Gibson Emma Arabian Horse Advisory Committee Gibson Emma Diversity Advisory Panel meetings (CTA) Gibson Emma Member of Disability Resource Center RTP committee

(read and evaluated package), October 2010 Gibson Emma Attended CSU sponsored Chairs Workshop in Long

Beach, October 15, 2010 Gibson Emma National Development Council event meeting w/ Ray,

Danette, and Robert Balzer, October 19, 2010 Gibson Emma Attended NDC meeting to participate in panel

discussing getting support for preservation of library materials, November 6, 2010

Gibson Emma Attended Virginia Adair program (gave welcoming comments), November 5, 2010

Gibson Emma Visited Senator Hernandez office in west Covina for support for CSU, January 28, 2011

Gibson Emma Met with Trustee Carol Chandler in President Ortiz’s office, February 3, 2011

Gibson Emma Met with Catherine Schmitt Whitaker re: policy for

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service dogs at the library, February 11, 2011 Gibson Emma Member of Search Committee for AVP of Research Gibson Emma Visited Assembly Hagman in Chino Hills re: support for

CSU, March 22, 2011 Gibson Emma Collaborated with HSI staff on promotions and events

for library, April 19, 2011 Gibson Emma Attended Faculty Recruitment and Retention

workshop, May 6, 2011 Gibson Emma Work with Erik Jackiw, a recent MLIS grad and a

lecturer at CPP, to provide opportunities for him to gain experience in librarianship

Gibson Emma Attend meetings of Foothill Library Consortium Gibson Emma Attended Emeritus Ceremony, June 1, 2011 Gibson Emma Member of Search Committee for Metadata Librarian Koga James Chair, Department RTP Committee

Koga James Library Web Team Koga James Webmaster, Cal Poly Pomona Librarians Group

Website Koga James Webmaster, RICS Employee Intranet Koga James Faculty Hearing Panel Koga James Web designer and photographer, Save Our Chinatown

Committee, Riverside, CA. http://saveourchinatown.org/. 2010-

Koga James Grand Terrace Artistic Roller Team: An Artistic Roller Skating Club. Webmaster and web designer, 2010-

Morgan Ann Chair of the Friends of the Library Organizing Committee

Morgan Ann Library Newsletter Editor Morgan Ann Dean’s Advisory Group Morgan Ann University RTP Committee

Morgan Ann Academic Affairs Division Budget Advisory Committee

Morgan Ann Elections & Procedures Committee (Academic Senate)

Morgan Ann Ad Hoc Committee on Potential Academic Calendar

Conversion Morgan Ann American Society for Engineering Education,

Engineering Libraries Division. Publications Committee. Served as peer reviewer for annual conference papers submitted by ELD members

Morgan Ann SEAL-S (Science & Engineering Librarians interest group

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of CARL). Local arrangements for fall program held at CPP Library: The ABCs of Data Curation and Scholarly Communication

Morgan Ann President, Board of Directors, Griswolds Homeowners Association

Page Donald Collection Management Team (member) Page Donald Book Display Committee (member) Page Donald Library Retreat Planning Committee (member) Page Donald Alpha Lambda Delta Honor Society (faculty advisor) Page Donald General Education Committee/General Education

Program Review (member) Page Donald Adjunct instructor, spring semester 2011, Pasadena

City College (LIB 104—Technical Services: Acquisitions, Serials and Processing. 3.0 units)

Shen Julie Academic Senate (library representative) Shen Julie Accessible Technology Initiative (faculty

representative) Shen Julie Asian Pacific Faculty Staff Student Association

(webmaster) Shen Julie Faculty Development Advisory Committee (library

representative) Shen Julie Information Technology Literacy Faculty Learning

Community (co-facilitator) Shen Julie Instructional & Information Technology (I&IT) Support

Search Committee (member) Shen Julie Taiwanese Student Association (faculty advisor) Shen Julie Task Force on Technological and Information Literacy

(chair) Shen Julie University Research Council (library representative) Stevens Christy Library Dean’s Advisory Committee (Member) Stevens Christy Collection Development Team (Member) Stevens Christy Reference Team (Member) Stevens Christy Library Student Assistant Research Support Program

(Supervisor) Stevens Christy Library Instruction Team (Coordinator) Stevens Christy Accessible Technology Initiative (ATI) Access and

Compliance Team (ACT) (Member) Stevens Christy ACT Testing & Evening Services Subcommittee

(Member) Stevens Christy eLearning Advisory Board (Member) Stevens Christy Technology and Information Literacy Task Force

(Member) Stevens Christy University Curriculum Committee (Member)

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Stevens Christy Association of College and Research Library’s (ACRL) Stevens Christy Information Literacy Standards Committee (Vice-Chair) Stevens Christy Executive Committee of ACRL’s Instruction Section

(Member-at-Large) Stevens Christy ACRL Information Literacy Consultant Vermeer Wendolyn Chair, National Library Week Committee Vermeer Wendolyn Chair, Library Welcome Week Committee Vermeer Wendolyn Member, Book Display Committee Vermeer Wendolyn Academic Senate Faculty Affairs Committee, Vermeer Wendolyn Program Chair, January 2010 – Present Southern

California Technical Processes Group Vermeer Wendolyn Planning Committee, April 2009 – Present Southern

California Innovative Users Group Vermeer Wendolyn Provide ongoing reference and research assistance for

members of the local chapters of the Society for Creative Anachronism, a non-profit incorporation dedicated to the study and reenactment of the Middle Ages. (July 2007-)

Vermeer Wendolyn Network with Mark Still, Curator of Exhibits for the Monrovia Historical Museum (CA), to locate library school interns to serve on local digitization and archival projects. Will provide my digitization project planning and management expertise as needed. (February 2011-)

Zhang Yvonne Library Welcome Week Committee (member) Zhang Yvonne Dean’ Advisory Committee (member) Zhang Yvonne Arabian Horse Library Committee (member) Zhang Yvonne Arabian Subject Specialist Search Committee (Chair,

member) Zhang Yvonne LRTP Committee (member) Zhang Yvonne Library DDA Task Force (member) Zhang Yvonne Academic Programs Committee (member) Zhang Yvonne SCCTP (member) Zhang Yvonne SCTPG (member) Zhang Yvonne SCIUG Executive Committee (member) FACULTY and STAFF DEVELOPMENT INDICATORS

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External Funding NAME of Department: Reference and Instruction Services NAME of College: University Library Faculty/Staff Development Indicators: External Funding (Academic year July 1, 2010 through June 30, 2011) Last Name First Name Standard Citation (Max characters allowed:500) Cook-Adamson Danette Donations totaling $5,202:

Paul Hofer donated $2200 at my request to continue funding the Hofer Student Internship in Special Collections. $202 from Rose Float Alumni Association for 3 custom-made boxes to house Rose Float models $300 from Mary Rickert for photographs $2500 from various Adair Family members to help with processing and archival supply costs for the Virginia Hamilton Adair Collection

Seifert Kate The University Library received a Title V grant for Hispanic Serving Institutions from the Department of Education. The five year grant titled “Strengthening Library-based Learning”, totals $2,113,916. Although it ran from October 2005 thru September 2010, it was extended for another year through September 2011.