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Disclosure effectivenessInspire greater market confidence, introduceefficiencies and better align communications with yourstrategic direction
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Con
tent
s Corporate disclosures: recent trends and findings
Disclosure effectiveness: why it matters to you
About EY and our team
Corporate disclosures: recent trends andfindings
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Attending to disclosure is critical
► Tell your story to key stakeholders – shareholders, creditors and analysts► Focus on an organization’s short-, medium- and long-term strategy and prospects► Improve the value ascribed to leading organizations by inspiring greater investor and
market confidence► Promote financial reputation and corporate brand► Are an important part of your organization’s operations and internal controls► Require significant cost, time and effort to provide while tying up key company
resources► Are mandated by the SEC, stock exchanges and other regulators - failure to adequately
meet regulatory expectations may result in penalties and regulatory actions► Are subject to quarterly and annual certification to the SEC by your CEO, CFO and
chief accounting officer or controller► Frequently change, but are an important facet of your board and audit committee
oversight
Effective corporate disclosures are essential because they:
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Disclosure effectiveness survey
A recent EY survey highlighted that enhancing the effectiveness of disclosures is ofparamount importance to companies, investors, creditors, regulators and the capitalmarkets at large. Capital markets changes, along with technological advances in the pastdecade, have altered how investors “consume” and analyze information.
This has compelled many companies to take a fresh look at how effectively they “tell theirstory.” While the regulatory bodies examine ways to modernize the disclosure framework,companies are differentiating themselves by adapting to investor demands andexpectations, voluntarily.
Why we embarked on this research
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Disclosure effectivenessWhy are companies embracing the call to action?
Financial reporting that accurately reflects economic and business realities has never been more important.
We talked to
120+key participants in thefinancial reporting process.
Including CFOs, CAOs, controllers and directors of SEC reporting
Participants covered a wide range of sectors, including manufacturing,life sciences, health care, pharmaceuticals, electronics, technology
Annual revenues of $5m to $50b
We know that
of responding companies
arealready taking actionto improve their financial reporting disclosures, with still othersplanning to take action in the near term.
have seen
improvement infinancial communication.
have seen
improvement inprocess efficiencies.
have saved or expect to save at least 1–3 days of
financial reportingpreparation time.
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Disclosure effectiveness (contd)Why are companies embracing the call to action?
Start addressing changesto financial reportingearly
And remember thatdisclosure effectiveness is acontinuous process
Clearsnapshotof the company “story”
Claritythrough an internalprocess to improve reportcontent and enhanceconnection strategy
Improvementof financialcommunication andprocess efficiencies
Better investmentdecisionsas the quality ofdisclosures matters toinvestors and analysts
We confirmed there are real benefits to improving financial disclosures.
Companies should
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Disclosure effectiveness (contd)Are companies ready to respond to the pressure?
Calls for improvements in financial reporting is coming from the top.
Engaged relevantstakeholdersfrom the start such as seniormanagement, internal andexternal counsel, investorrelations and external auditors
Discussedplanswith the audit committee
Set theright toneat the top
focusing on
disclosing material informationand eliminating immaterial information
focusing on
eliminating outdated information
focusing on
reducing redundancies, includingusing more cross-references
Biggest reasonscompanies aremaking changes management team
and senior-level executiveinfluence
SEC’sinitiatives
Companies are focused on three key areas related to disclosure effectiveness Companies that have been successful have
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Disclosure effectiveness (contd)What should companies do to get started?
Companies have started proactively making changes. But it’s not too late to get started.
Understand where youare in your disclosureimprovement efforts. of companies are already
taking action to improvetheir financials.
have a dedicatedgroup meeting regularlyto discuss.
Three areas of the SEC report that companies have seen improve the most:
managementdiscussion andanalysis (MD&A)
notes to thefinancial statements
business items
Many companies have started the process with annual and quarterly reports, while some have focused on earningsreleases and proxy statements.
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Disclosure effectiveness key success factorsWhat are the top 10 actions companies should consider taking?
Start earlyStarting as early as possible in the reportingcycle is important, as most changes requiretime to design, review, approve andimplement.
Engage relevant stakeholders fromthe startEngaging key stakeholders within thecompany, such as senior executives,controllers, heads of SEC reporting,investor relations, and in-house or externalcounsel can help they understand the planand provide relevant feedback.
Discuss your plans with the auditcommitteeIncreasingly, disclosure effectiveness isbeing added to the agenda. You candiscuss their views on matters they careabout and share what other companies aredoing to improve financial reporting.
Challenge yourself and ask “how canour disclosures be more effective forinvestors?”Taking a fresh look at opportunities to makedisclosures more understandable, meaningfuland effective can help improve the alignment ofyour vision and strategy across all yourcommunication channels — which ultimatelycan translate into greater market confidence.
Addressing “low-hanging fruit” mayprovide a good start toward buildingmomentumRemoving immaterial information, redundantdisclosures and outdated information mayprovide a good start for disclosureimprovement, but consider plans for morerobust efforts, including holistic changes acrossall financial communication channels.
Consider content and presentation ofinformationIn addition to improving the content ofinformation, consider ways to improve thepresentation of information through greater useof bullet points, tables, charts and graphics. It isbetter to communicate rather than simplydisclose.
Don’t be afraid to consultProactive communication with keystakeholders, including the SEC and yourexternal auditors should be considered, sothey understand the rationale for anychanges made.
Optimize the use of technologyInvestors are adapting to technologicaladvances in how they consume informationused in decision-making. You can consideropportunities to leverage new technologiesto enhance the content and messagingprovided on your website and, specifically,investor relations page.
Remember that disclosureeffectiveness is a continuousprocessFinancial reporting improvements are acontinuous process, as reporting shouldconstantly adapt to changes in thebusiness, regulatory environment,accounting rules and technology.
Set the right tone at the topThe management needs to be empowered,along with proactive support efforts to focuson disclosure effectiveness.
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Stakeholders’ information needs are evergrowing
Strategicobjectivesand plans
10-K’s and Qsannualreport
Governance,compensation,
other proxydata
Operationaland MD&Ainformation
Investorsand other
stakeholdersC-suite
Financialdata and KPIs
Risks andregulatoryaspects
Sustainabilityand social
responsibility
Your corporate disclosures must strike the right balance
Today’s challenge isoptimizing marketcommunicationswhile reducing costsand time, and meetingregulatoryexpectations.
Obviously, the mostdirect measure of
effectiveness is yourcompany’s share
price, liquidity, andlevels of market
confidence and trust.
Your investors desire much more information – financial,nonfinancial, operating and strategic – provided through
numerous means.
Are investors giving you the credit you deserve?
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Why act now?
► Better align vision, strategy and competitive advantage, and improve marketconfidence► Create synergies between strategic, operational, financial and sustainability messaging
► Regulatory impetus to “put better disclosure into the hands of investors”► SEC encouragement to experiment with filing presentation with the overall objective of improving
the transparency, quality and relevance of disclosures
► Demonstrate industry leadership by promoting your financial reputation and brand► Many companies, including peers, are taking action to stay ahead of the curve
► Reduce costs and burden and introduce efficiencies with an effective disclosureprogram► Meet regulatory expectations more efficiently and in a timely manner
► Manage market turbulence during a period of rapid accounting standard and disclosurechanges► Reduce investor and analyst surprise by providing a clear picture of risks and opportunities
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Examples of what companies can do now
► More entity-specific tailoring► Use of layering► Use of bullet points, graphs, charts and tables► Use of cross-references► Materiality reconsiderations► Selectiveness in disclosure of significant accounting policies► MD&A transformation
► MD&A continues to be one of the top focus areas in SEC staff comment letters.► FR-72 encourages companies to focus their MD&A on material information from
management’s perspective.► Overview needs to continue to evolve over time and avoid generic or boilerplate
language► Clear disclosure of key performance indicators, financial or nonfinancial, are used to
manage the business.► SEC regulations require the discussion of risk factors to be “concise and organized
logically.”
Disclosure effectiveness
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Why effective disclosures matter
Effective disclosures not only support highly effective market and investor communications, but also produce internalcommunications that are aligned with and promote a company’s strategic goals.
Representing yourprogress onstrategic goals toexternalstakeholders
Developing anddefining theoverall strategyfor yourorganization
Funding,enabling andexecuting strategyset by CEO
Leading keyinitiatives in finance thatsupport overallstrategic goals
Providing insightand analysis tosupport CEO andother seniormanagers
Enablingbusiness decisionsto be grounded insound financial criteria
The CFO'scontribution
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Investors
Creditors
Analysts
Regulators
Board ofdirectors
Corporatedisclosures
Managementand
employees
Otherstakeholders
The DNA of the CFO, a study of what makes a CFO, EY, 2010; Finance Forte, the future of finance leadership. EY, 2011.
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Critical questions you should askConsiderations to build and sustain an effective and efficient program
Reliable processesand documentation
Alignment ofcommunication —
keepingone voice
Regulatorycomplianceoversight byinternal audit
Deliveryin time and tospecifications
Coordinatingall internal
stakeholders’ rolesand
responsibilities
Supporting systemsand infrastructure
Effectivecorporatedisclosureprogram
Annualreport
Proxystatement
Earningsrelease
Analystpresentation
SustainabilityreportsWebsite
and socialmedia
Earningscalls
Regulatoryreports
Managerialreports
Riskreports
Boardreports
10-Ks andQs
C-suite,board and audit
committee
Investorrelations,
communicationsand
strategy
Corporateresponsibility
and governance
Legalrisk, tax and
compensation
Finance,controllership,
FP&A anddisclosurecommittee
External andinternal auditors
Content► Is this predominantly a compliance exercise or do you
also see it as a vehicle for strategic messaging and thetelling of your broader story?
► Is the format and presentation user-friendly? Candisclosures be better written, more effectively organized,streamlined or eliminated?
► How well do you compare with your peers?
Process► How painful is the financial reports close process –
can you take out any costs, angst or time?
► Is the process well understood, automated and integratedacross divisions globally?
u Do you have a robust process to address upcomingaccounting and regulatory changes?
Connectivityu Have you considered the connectivity or feedback loop
among internal parties and the integration with otherinformation outside of the financial statements?
► How do your KPIs relate to information you provide in thefinancial statements and MD&A?
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How EY can helpOur DRiVER assessment provides numerous benefits
Our Disclosure and Reporting Integrated Value Enhancement Review (DRiVER) can assist you indeveloping a holistic, comprehensive and actionable top-down view of the effectiveness of your strategicand financial messaging as well as your disclosure program overall. It will help:
u Protection andpromotion of financialreputation andmarket confidence
u Alignment of internaland externalcommunications withtop strategicgoals and provide fora feedback loop
u Enhanced auditcommittee reviewand oversightprocess
u Reduction of costsand cycle time
u Better communicationwith investors andother essentialstakeholders
u Greater synergiesbetween strategic,operational, financialand sustainabilitymessaging
u Enhanced disclosurecontrols, datacollection, deliveryand analysis at allorganizational levelsand in allgeographies
u Accelerated closeprocess
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Our DRiVER assessment processD
RiV
ERas
sess
men
t
Compare your disclosures against those provided by your peers and also contrast with analysts’ expectationsand information needs
Gain an understanding of the systems and processes involved
Evaluate your KPIs and alignment of their internal and external communication
Evaluate your corporate disclosures from content, processes and outcomes perspectives
Evaluate the internal alignment of your messaging and communications not only in your 10-Ks or 10-Qs,but also across other pertinent disclosure means such as investor presentations and earnings releases
Meet with members of your team who play a key role in the process to obtain their feedback; when a disclosurecommittee exists, meet with its key members
Provide you with a report summarizing our observations and recommendations, and meet with your team todiscuss them
Identify areas that can be improved, streamlined, automated or bolstered
Assessments typically take three to four weeks to complete with limited burden on the company’s time.
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Disclosure transformationA blueprint for change
Our DRiVERassessment willassist in developinga holistic,comprehensive andactionable top-downview of theeffectiveness of yourstrategic andfinancial messaging.
After reviewing your reporting and disclosure program, our team can work with you while youidentify needed changes and begin implementation. We can assist in redesigning processesand content as well as help you build a sustainable new framework for all of your financialcommunications. Key outcomes may include the following:
► Achieve highly effective market and investor communications, in part by reducing volumeand “clutter” and linking strategy to performance
► Offer a clear definition and measure of KPIs, including non-GAAP metrics► Produce internal communications that are aligned with externally reported goals and
provide for feedback loops► Streamline reporting processes, especially those relating to the financial statement close► Streamline and bolster disclosure of internal controls► Provide an integrated approach for disclosures, MD&A and information shared in earning
calls and other investor presentations► Establish an efficient means for data aggregation and deploy across all operating units,
regions and back-office departments► Position your reporting process to support strategic and operational insight► Streamline the use of websites, social media and other digital technologies► Address the distinct information needs of stakeholders► Sharpen awareness of the variety of corporate, accounting and regulatory events that
trigger the need to re-examine your disclosure program
Deliver SustainDesignAssess Build
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A blueprint for change
The blueprint we have provided clients hasincluded the following:► A comprehensive report summarizing our
findings and observations► Recommendations for process efficiencies and
content enhancements► Recommendations for strengthening
disclosure governance and oversight based onleading practices
► “Marked-up” annotated reports (e.g., 10-K,annual report, investors presentations)highlighting areas that can be enhanced
► Peer comparisons► Examples of leading practices► Assistance in evaluating items that the client
may wish to implement► Assistance in prioritizing and creating a road
map for effective and sustainableimplementation
About EY
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Why EYExperiences and insights to address your challenges
Experienceand technicalknowledge
Our team combines the unique skill set of deep and sophisticatedinvestor and financial statement user experience with technicalaccounting and SEC reporting knowledge to help you develop andmanage the disclosure effectiveness transformation process.
Flexible,integratedandcollaborativeapproach
Our comprehensive and tailored approach includes a diagnosticassessment of your financial statement disclosures, MD&A and investorand analyst presentations.
Our collaborative approach involves constant interaction with you andyour team, and collaboration with other EY subject matter resources todevelop a customized approach to address your company’s specificneeds.
Certain of our services for an audit client and its affiliates may be more limited in order to comply withapplicable independence standards. Please reach out to your EY contact for further information.
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Financial Accounting Advisory ServicesContacts
Neri BukspanFAAS
[email protected]+1212 773 3115
Jonathan NusFAAS
[email protected]+1 212 773 8817
EY | Assurance | Tax | Transactions | Advisory
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