disappearing managers, yapc::eu 2014, bulgaria, keynote

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You’re Killing Managers Keep it up. YAPC::EU Keynote, Bulgaria, 2014 Curtis "Ovid" Poe http://allaroundtheworld.fr/ Copyright 2014, All Around The World 6/6/22

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A curious mixture of the Internet and Agile development has led to more and more companies eliminating middle management. Some have eliminated management altogether. This talk explores this trend, discusses how modern corporations resemble feudal societies and why they're less likely to innovate. We then survey many "managerless" companies that have arisen today, but also cover many highly successful, large, managerless companies who have been with us for decades, including some whose products you probably have in your home.

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Page 1: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

April 8, 2023 Copyright 2014, All Around The World

You’re Killing Managers

Keep it up.

YAPC::EU Keynote, Bulgaria, 2014Curtis "Ovid" Poe

http://allaroundtheworld.fr/

Page 2: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Why Aren’t I Talking About Perl?

Page 3: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

April 8, 2023 Copyright 2014, All Around The World

My Goal is to Inspire You

Page 4: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Agile is Spreading

“The Best Kept Management SecretOn The Planet: Agile”

Forbes, April 2012http://www.forbes.com/sites/stevedenning/2012/04/09/the-best-kept-management-secret-on-the-planet-agile/

Page 5: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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It’s called a “bubble”

Photo by Hartwig HKD — https://www.flickr.com/photos/h-k-d/2595755975/in/photostream/

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The “New” Tech Industry …

• Needs to move fast• Needs to adjust to its environment• Iconoclastic by necessity• Old-school versus new-school

Page 7: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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The Elephant in the Agile Room

• Why do self-directed teams need managers?• The “unsolved problem” in Agile• Traditional management doesn’t work• So … history

http://www.flickr.com/photos/hbarrison/7522705738/

Page 8: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Hunter-Gatherers

• Follow the leader• … or die• Not much hierarchy

A Kali'na hunter with a woman gatherer.http://commons.wikimedia.org/wiki/File:Kalina_hunter_gatherer.jpg

Page 9: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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The Feudal Era

Page 10: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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The Corporate Era

Bill Gates, Berlin, 2013

http://www.dts-nachrichtenagentur.de/kostenlose_bilder.php

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Startup

Page 12: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Growth

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Mature

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Feudalism 2.0

Page 15: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Progressive

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Feudal Inefficiencies

• Local allegiances• Poor internal communication• No price signals• No internal markets• Command-and-control from king to serf

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Corporate Inefficiencies

• Local allegiances• Poor internal communication• No price signals• No internal markets• Command-and-control from CEO to serf

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The Dark Side of Analyst Coverage: The Case of Innovation. (Journal of Financial Economics)

Used under “Fair Use” copyright exception http://villains.wikia.com/wiki/Darth_Vader?file=Lord_Darth_Vader.jpg

Page 20: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Public Companies

• Share prices tied to compensation• Share prices tied to job security• Share prices vis-à-vis company takeover• Share prices as a measure of success

Page 21: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Share Prices

Keeping share prices highrequires minimizing risk

Jashuah - Own work by uploader, data from Stooq - http://en.wikipedia.org/wiki/DAX#mediaviewer/File:DAX.png

Page 22: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Share Prices

Minimizing risk=

Minimizing innovation

Page 23: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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If we are willing to die for Democracy and Capitalism… why don’t we allow it in our corporations?

By Dan Smith (Own work) CC-BY-SA-2.0 http://creativecommons.org/licenses/by-sa/2.0 via Wikimedia Commons

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Why Bother?

• Little personal incentive• Risk averse/hide-and-seek• Blame avoidance• Groupthink

Dilbert image, created by Scott Adams, used under “Fair use” copyright exceptionhttp://en.wikipedia.org/wiki/Dilbert#mediaviewer/File:Dilbert-20050910.png

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Why Do Feudal Corporations Exist?

Page 26: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Why Do Feudal Corporations Exist?

• Brand recognition• Mature products• Financial reserves

1924 IBM Logo

Page 27: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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How Do Large Corporations Cope?

• BBC Blue Room• Funding startups• Litigation (“Hello, RIAA”)

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“Managerless” Companies

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Basecamp (formerly 37signals)

• Basecamp, Highrise, Campfire, Rails• 35 to 40 employees• Self-organizing teams• Reluctantly trying “middle manager” role

Page 30: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Github

• Github!• 200+ employees• Self-organizing teams• Reluctantly trying “middle manager” role

Page 31: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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VALVE

• 250+ people• Better profits/employee than Google or Apple• The platonic ideal of Agile?• What are corporations for?

http://blogs.valvesoftware.com/economics/why-valve-or-what-do-we-need-corporations-for-and-how-does-valves-management-structure-fit-into-todays-corporate-world/

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VALVE

• Half-Life series• Counter-Strike series• Team Fortress series• Portal series• Left 4 Dead series• Steam

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VALVE

• Entirely self-funded• Own their intellectual property

• “Hiring well is the most important thing in the universe. Nothing else comes close.”

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VALVE

• No managers• None• Really

Not really

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VALVE

• No job titles*

• Everybody is an expert• 100% Time• All desks have wheels• Evaluation by your peers

Page 36: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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New Employee Handbook

VALVEhttp://www.valvesoftware.com/company/Valve_Handbook_LowRes.pdf

Page 37: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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High-tech is the Catalyst

← Not that one

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Ricardo Semler• Over 3,000 employees!• 24%-27% annual growth for 25 years• All employees share profits• Many employees choose their salaries• Employees vote for managers• "Leading by Omission" speech (Google it)

Page 39: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Semco’s Three Values

• Democracy• Profit-sharing• Transparency

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Other Managerless* Comapanies

• Morning Star Foods• W. L. Gore & Associates• Zappos.com• Medium.com• … and many more

Page 41: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Agile — Products Over Process

• Managers process• Workers produce• → Workers over managers

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Managerless companies

• Usually Agile/Lean• Usually tech companies• Usually privately funded

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Known Unknowns

• Can managerless succeed long-term?• What social changes might this entail?• Where are managers required?• Best practices?• Holacracy?

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We

• We’re the ones doing this• We’re changing how business is being done• And we’re making things more fair

Page 45: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Summary

• Corporations == Feudalism 2.0• Agile reduces need for middle management• We don’t know what the future holds

Page 46: Disappearing Managers, YAPC::EU 2014, Bulgaria, Keynote

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Thank You