disability support services and the online student

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Disability Support Services and the ONLINE STUDENT

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Page 1: Disability Support Services and the ONLINE STUDENT

Disability Support Servicesand the

ONLINE STUDENT

Page 2: Disability Support Services and the ONLINE STUDENT

Office Staff• Director

• Denise Pergl

[email protected]

• 254-526-1291 phone

• 254-526-1700 fax

• Office Assistant• Marina Mallec

[email protected]

• 254-526-1450

• Administers Perkins Programs

Page 3: Disability Support Services and the ONLINE STUDENT

Office Staff• DSS Counselors

• Troy Barber• [email protected]• 254-526-1863

• Crickett Rogers• [email protected]• 254-526-1822

• Office Assistant

• Wilma Brown-Smith• Test Proctor/Admin• [email protected]

[email protected]

• 254-526-1195

Page 4: Disability Support Services and the ONLINE STUDENT

Some statistics Online • Number of courses

offered this Fall 2013

• Online, self-paced and blended sections

(Does not include the face to face)

• Number of online instructors

• 1523

• 373

Page 5: Disability Support Services and the ONLINE STUDENT

Emails• We will email instructor for :

• Course accommodations

• If DSS office is changing the test date

• To find out information from instructor to ensure student, course and counselor are on the same page

• We do not have the capability to see your course and requirements

Page 6: Disability Support Services and the ONLINE STUDENT

ADAAA, Section 504, Section 508• ADAAA is the civil rights law defining disability discrimination

across five different titles. Title II and III deal with educational access and services.

• Section 504 is the statement that college will not discriminate against students, faculty, staff with disabilities, etc….

• Section 508 is the law that details the accessibility of programs and services via web pages and online.

• **Important that student discloses to the DSS OFFICE, not instructor, forward information.

Page 7: Disability Support Services and the ONLINE STUDENT

ADAAA• American Disabilities Act Amended Act (2008) effective 1/1/09

• clarified standards for what constitutes a disability – substantially limitations – major life activity

• Changed the definition of a service animal

• Changed the definition of direct threat – no longer self-harm

• Title III requires universities make reasonable modifications in their policies, procedures and practices unless it ‘fundamentally alters” the nature of the educational service. Tricky

Page 8: Disability Support Services and the ONLINE STUDENT

34 C.F.R. Sec. 104.22 (f)

• Colleges and universities are responsible for implementing policies and procedures “to ensure that individuals with disabilities can obtain information regarding the existence and location of services, activities and facilities that are accessible to and usable by them.

• Meaning: Instructors should have a syllabus statement concerning ADA with DSS office location and phone number.

• Online: homepage of blackboard has this information, CYA: put it into your first announcement

Page 9: Disability Support Services and the ONLINE STUDENT

Documentation is required

• Student submits from medical provider

• Accommodations are based upon information

• Student discusses needs, wants with counselor

• Agreement on the appropriate and reasonable accommodations

• Memo is written for main campus instructors, email online

Page 10: Disability Support Services and the ONLINE STUDENT

Reasonable accommodations• What is the definition ????

• DSS has been given the authority via college policy to determine

• BUT, we want and need your thoughts and expertise at times

• Office of Civil Rights cases – guidelines (newsletter) don’t make the same mistake

• Court cases – attempt to keep up with them

Page 11: Disability Support Services and the ONLINE STUDENT

OCR and Court Cases: WHY’s• Some of the highlights: (reference: DCHE newsletter, Salome Heyward website: DisabilityDIrect))

• John Gupton College No. 04-10-2183 (OCR 1/7/11)• University of Houston, Downtown No. 06112030 (OCR 7/1/11)

instructors can not deny approved accommodation(s)Houston case, professor stated they did not agree nor like the

accommodations: “extended time for homework assignments” Academic integrity ?! Be careful

Tulsa Community College No. 07092064 (OCR 7/22/11)college found in fault- DSS office said no to extended time for

homework and assignments due to academic integrity “real-life vocations where time would not be allowed.” Talk to instructor for permission – WRONG ANSWER

Page 12: Disability Support Services and the ONLINE STUDENT

Wrong answer

OCR stated “denial of extended time for assignments violated her rights under federal disability law”. Documented in medical and directly related to her disability.

College must make an individualized determination that the academic adjustment would eliminate or lower essential elements of the program.

Essential elements is what they look at: nursing, welding, vs. history, english, etc…

Page 13: Disability Support Services and the ONLINE STUDENT

Important to know

Accommodations online and face to face differ

Testing 3 day notice for DSS office

Online should already be set up if need extra time for testsex: midterm test A and midterm test DS

contact DL people (at least 3 day notice)

Page 14: Disability Support Services and the ONLINE STUDENT

Emerging Technologies• Big Issue for college campuses• OCR issues Policy Guidance May 26, 2011• Guidance document can be found at : (website)• http://www2.ed.gov/about/offices/list/ocr/docs/dcl-ebook-

faq-201105.pdf

• Penn State has been issued an Office of Civil Right agreement• This gave colleges guidance on what the issues were

And how to solve themMontana University now under OCR review and lawsuit for online

accessibility ruling has not come out yet

Page 15: Disability Support Services and the ONLINE STUDENT

Emerging Technologies• Online courses should be “Mastered” with accessibility

• The Q&A ensures this when master is released

• Problems arise when instructors change content in Master courses (ie videos and links to videos)

• If they are not closed captioned, how does a HOH/deaf person access the material?? Same for all?? • If not important why is it there???

Page 16: Disability Support Services and the ONLINE STUDENT

Work in process• Be mindful of these issues

• We know we are not perfect, its okay

• Any questions???

• Presenting at the Service Excellence Conference• Other issues in depth

• Thanks for sharing and attending