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Directory of Services forIndonesian TraffickingVictims and Victim/Witnesses

West Java and Jakarta2017

The development of this publication was supported by the Australian Government through the Australia-Asia Program to Combat Trafficking in Persons (AAPTIP). The views expressed should not, however, be taken to reflect those of the Australian Government.

NEXUS project team: Stephen Warnath, Rebecca Surtees, Thaufiek Zulbahary, Suarni Daeng Caya and Laura S. Johnson

Technical assistance and oversight: Stephen Warnath Graphics: Laura S. Johnson Photo: Peter Biro Translation: Gracia Asriningsih and Thaufiek Zulbahary

Publisher: NEXUS Institute 1440 G Street NW Washington, D.C. 20005

© 2017 NEXUS Institute

Front cover photo: A doctor in a health clinic in a village of West Java.

The NEXUS Institute® is an independent international human rights research and policy center. NEXUS is dedicated to ending contemporary forms of slavery and human trafficking as well as other abuses and offenses that intersect with human rights and international criminal law and policy. NEXUS is a leader in research, analysis, evaluation and technical assistance and in developing innovative approaches to combating human trafficking and related issues.

In partnership with:

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Foreword from the Ministry of Social Affairs

First of all, I will express our thanks and prayers to Allah SWT, because of His blessing, NEXUS Institute succeeded in completing the Directory of Services for Indonesian Trafficking Victims and Victim/Witnesses. This book was published in order to equip trafficking victims with the information that they need to access assistance. Strategically, the publishing of this book aims for future cooperation or some follow-up to improve the quality of services for all trafficking victims. The Ministry of Social Affairs has been given this mandate by the Indonesian Government in Presidential Regulation Number 69, Year 2008, regarding the Task Force for the Prevention and Handling of Trafficking in Persons, which places the Minister of Social Affairs as the Chief of the Task Force on Social Rehabilitation, Return and Social Reintegration for victims. We hope this book can strengthen future achievements, especially:

1. Strengthen the Indonesian Task Force for the Prevention and Handling of Trafficking in Persons (Gugus Tugas PPTPPO), including improvements in updating data, human resources, infrastructure, workflow regulations and strategic partnerships with stakeholders, both local and abroad.

2. Enhance the work of the Indonesian Task Force for the Prevention and Handling of Trafficking in Persons (Gugus Tugas PPTPPO), through the expansion of partnerships, including outreach and optimization of information technology, media (written, visual and social media, etc.) and local engagement.

3. Enhance strategic cooperation on regulations or activities at the national,

regional or international territorial context. Finally, we would like to congratulate the NEXUS Institute for the publishing of this Directory of Services. We are grateful to the NEXUS Institute team, who have given attention to human trafficking issues in Indonesia.

Dr. Sonny W. Manalu, MM Director of Social Rehabilitation for Socially Disadvantaged and Victims of Trafficking, Ministry of Social Affairs Jakarta, May 2017

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Preface from NEXUS

The Directory of Services for Indonesian Trafficking Victims and Victim/Witnesses was developed in the framework of NEXUS Institute’s project, Increasing Victim Identification and Improving Access to Criminal Justice in Human Trafficking Cases in Indonesia, funded by the Australian Government through the Australia-Asia Program to Combat Trafficking in Persons (AAPTIP). We are grateful for this generous support and the priority that AAPTIP has placed on efforts to increase the identification and assistance of Indonesian trafficking victims. Formal victim identification is a critical aspect of the anti-trafficking response in any country and it is the first step in victims receiving the assistance and protection they need after exploitation.

We have learned over the course of our work in Indonesia that many trafficking victims go unidentified and as a result they do not know what services they are entitled to and how to access the different forms of assistance that are available. Trafficking victims require and are entitled to clear, concrete and comprehensible information about what support can be found in their districts and communities and how to access this assistance as they recover and reintegrate after trafficking exploitation. This Directory of Services is intended to provide trafficking victims with this critical information and, as such, is an important resource in the protection of trafficked persons.

The Directory of Services for Indonesian Trafficking Victims and Victim/Witnesses is the product of our collaboration with many institutions and organizations in Indonesia. We are particularly grateful for our partnership with the Ministry of Social Affairs and the Ministry of Women’s Empowerment and Child Protection. We are proud to be cooperating with the Government of Indonesia to increase the identification of trafficking victims in the country. We would like to recognize the important contribution of the following individuals and institutions in the development of this Directory of Services for Indonesian Trafficking Victims and Victim/Witnesses:

Ministry of Social Affairs: Dr. Sonny W. Manalu, MM (Director of Social Rehabilitation of Socially Disadvantaged and Trafficking Victims); Drs. Dian Setiawan, MSi (Head of Sub Directorate of Social Rehabilitation for Victims of Trafficking in Persons and Victims of Violence); Dra. Maimoon Mooduto (Head of Unit of Social Rehabilitation for Victims of Violence and Coordinator of House Protection and Trauma Center, RPTC Bambu Apus-Jakarta); Dra. Isnaini Dewi (Head of Unit of Social Rehabilitation for Victims of Trafficking); Drs. Ali Samantha (Head of PSKW Mulya Jaya); Drs. Bambang Soewignyo (Social Worker of RPSW); Hasan Otoy (Social Worker); Sri Mulyani R (Social Worker); Ajeng Karuniasari T, S.Psi, Ahmad Sahidin, S.ST, M. Kesos, Retno Chaerunnisa, S.Pd, Dra. Anik Sulistyowati, andUntung Aji Pramono, S.ST (Staff of Sub Directorate of Social Rehabilitation for Victims ofTrafficking in Persons and Victims of Violence); Ms. Suparti and Ms. Priska Suryatin, S.ST,Ms. Rara Sundara and Mr. Aryana (Staff of House Protection and Trauma Center, RPTC ofBambu Apus-Jakarta).

Ministry of Women’s Empowerment and Child Protection: Dr. Wahyu Hartomo, MSc (Secretary of the Ministry of Women’s Empowerment and Child Protection); Dra. Sri Danti, MA (Special Staff to the Minister for Development of Information Management System); Prof. Vennetia R. Danes, M.Sc, Ph.D (Deputy of Women’s Rights Protection); Nuranah, S.Sos, MM (Acting Official of Assistance for Deputy of Women’s Rights Protection fromTrafficking); Dewi Mega Irhamna (Staff of Assistance for Deputy of Women’s RightsProtection from Trafficking); Dinno Ardiana, SE (Head of Prevention of Trafficking Unit); Ir.Hendarmi, MM (Head of Trafficking Handling Unit); Ratriastu Ruciswandaru, S.Psi (Headof Sub Unit of Services for Trafficking Victims); Tria Rosalina, SH (Head of Sub Unit of

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Prevention of Trafficking Within the Country); Dra. Imiarti, MH (Head of Unit Child Victims of Pornography, Drugs and HIV/AIDS); Ms. Kartika Sari and Ms. Yusmiati Nuridar (Staff of Trafficking Victim Protection Unit); Sri Murni, S.AP (Head of Sub Unit of Administration of the Secretary of MOWECP); Hj. Sukinem (Head of General Division, Secretariat of Deputy of Women’s Rights protection). Government institutions and stakeholders who participated at the Focus Group Discussions (FGD) in Cianjur, Cirebon and Sukabumi. In Cirebon: DPPKBP3A of Cirebon District; Dinsos (Social Bureau) Cirebon District; Dinas Kesehatan (Health bureau) of Cirebon District; UPPA of Polres (District Police) of Cirebon District; RSUD Waled of Cirebon District; P2TP2A of Cirebon District; Secretariat of Anti Trafficking Task Force of Cirebon District; FWBMI Cirebon; and SBMI Cirebon. In Sukabumi: P2TP2A of Sukabumi District; RPTC of Sukabumi District; LK3 of Sukabumi District; Manpower Bureau of Sukabumi District; Dinsos (Social Bureau) of Sukabumi District; DP3A of Sukabumi District; Polres Sukabumi Kota (City Police) of Sukabumi City; FORWA; and SBMI Sukabumi. In Cianjur: P2TP2A of Cianjur District; Kejaksaan Negeri Kabupaten Cianjur; Manpower Bureau of Cianjur District; DP2KB of Cianjur District; UPPA of Polres (District Polres) of Cianjur; PKK of Cianjur District; and SBMI Cianjur. We are also grateful to the governments of the districts of Sukabumi, Cianjur and Cirebon, including the Chief of Jambenenggang Village, Kebon Pedes Sub-district of Sukabumi District; the Chief of Sukamaju Village of Cibeber Sub-district, Cianjur District; and the Chief of Babakan Gebang Village Babakan Sub-district, Cirebon District. In addition, a number of NGOs, institutions and individuals contributed to the mapping of services in Jakarta and West Java. We are grateful to: Yayasan Bandungwangi Jakarta; Yayasan Bahtera Bandung; Institut Perempuan Bandung; Forum Warga Buruh Migran Indonesia (FWBMI Cirebon); WCC Balqis Cirebon, Yayasan Kusuma Bongas Indramayu; Jalin CIPANNAS Indramayu; Dinsosnakertrans Kabupaten Bogor; Tenaga Kesejahteraan Sosial Kecamatan (TKSK) Ciawi Bogor; Lembaga Konsultasi Kesejahteraan Keluarga Sakura Indonesia YPM-Kesuma Bogor; Solidaritas Perempuan (SP); Peduli Buruh Migran (PBM); Serikat Pekerja Indonesia Luar Negeri (SPILN); Solidaritas Buruh Migran Karawang (SBMK); Solidaritas Buruh Migran Cianjur (SBMC); Serikat Buruh Migran Indonesia (SBMI DPN); SBMI Cianjur; SBMI Cirebon; SBMI Banyuwangi; SBMI Sukabumi; Forum Wanita Afada (FORWA Sukabumi); Migrant Institute; Yayasan Societa Cianjur; Migrant CARE; Jaringan Buruh Migran (JBM); Asosiasi Tenaga Kerja Indonesia (ATKI); Lembaga Bantuan Hukum (LBH Jakarta); Perhimpunan Bantuan Hukum dan HAM Indonesia (PBHI Jakarta); Ikatan Pekerja Sosial Profesional Indonesia (IPSPI); Asosiasi Pekerja Sosial Anak dan Keluarga Indonesia (APSAKI); Sekolah Tinggi Kesejahteraan Sosial (STKS) Bandung; International Organization for Migration (IOM); TIFA Foundation; and Solidarity Center (SC). We are also grateful to colleagues at AAPTIP for their review of the Directory of Services including: Fatimana Agustinanto (Country Program Coordinator - Indonesia); Hera Shanaj (Regional Victim Support Advisor); Gina Nott (International Legal Advisor); Froniga Greig (Gender Advisor); Sean McKenna (Investigation Advisor); Willem Pretorius (Deputy Team Leader); Sophie Pinwill (Regional Monitoring and Evaluation Advisor); and Erwien Temasmico (Monitoring and Evaluation Officer - Indonesia). Finally, I would like to acknowledge and thank NEXUS Institute’s project team for their work in developing this Directory of Services for Indonesian Trafficking Victims and Victim/Witnesses including: Rebecca Surtees, Suarni Daeng Caya, Laura S. Johnson and Thaufiek Zulbahary. We sincerely hope that this will be the first of many editions of this Directory of Services as the Ministry of Social Affairs and the Ministry of Women’s

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Empowerment and Child Protection continue their important work in identifying and assisting victims of human trafficking in Indonesia. Stephen Warnath President, CEO and Founder NEXUS Institute www.NEXUSInstitute.net @NEXUSInstitute

http://www.nexusinstitute.net/

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Table of Contents

Foreword from the Ministry of Social Affairs .......................................... 1

Preface from NEXUS ............................................................................. 2

Table of Contents ................................................................................... 5

1. Introduction ...................................................................................... 6

1.1 What is the Directory of Services for Indonesian Trafficking Victims and Victim/Witnesses? ............................................................................................ 6

1.2 Who is the Directory for? ............................................................................ 6

2. What is human trafficking? ................................................................ 8

3. Some examples of human trafficking ................................................ 11

4. Frequently Asked Questions (FAQs) .................................................. 13

4.1 About trafficking ....................................................................................... 13

4.2 About getting help ..................................................................................... 15

4.3 About legal rights ...................................................................................... 16

5. Who can get help? What help is available from the government? ....... 18

5.1 Government assistance available to trafficking victims ............................ 19

5.2 Government assistance available to trafficking victims as victim/witnesses ............................................................................................. 24

5.3 Government assistance available to migrant workers .............................. 25

5.4 Government social assistance, including for socially vulnerable persons, victims of violence and child protection ......................................................... 28

6. Where is help available? .................................................................. 33

6.1 List of services in West Java (from Government and NGOs) .................... 33

6.2 List of services in Jakarta (from Government and NGOs) ........................ 45

6.3 Helpline information ................................................................................ 51

7. What help may be available in the village? ........................................ 53

8. What help is available from the police? ............................................ 56

8.1 Information about the police in Indonesia – who they are, what they do 56

8.2 Contact information for the police in West Java and Jakarta .................. 58

9. What help is available in another country? ....................................... 92

9.1 Assistance available to trafficking victims from Indonesian Embassies abroad ............................................................................................................. 92

9.2 Telephone numbers of Indonesian Embassies in foreign countries ........ 94

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1. Introduction

1.1 What is the Directory of Services for Indonesian Trafficking Victims and Victim/Witnesses? This Directory of Services for Indonesian Trafficking Victims and Victim/Witnesses provides information about the services and support available to Indonesian trafficking victims and victim/witnesses in Jakarta and West Java, including where and how to access these services. The Directory also provides information about what constitutes human trafficking, the different forms of human trafficking, examples of different trafficking experiences and answers frequently asked questions on this complex and important issue. The Directory also provides information about the rights and services available to trafficking victims who wish to serve as victim/witnesses in legal proceedings against traffickers. The Directory is divided into nine discrete sections:

Section 1. Introduction Section 2. What is Human Trafficking? Section 3. Some Examples of Human Trafficking Section 4. Frequently Asked Questions (FAQs) Section 5. Who can get help? What help is available from the government? Section 6. Where is help available? Section 7. What help is available in the village? Section 8. What help is available from the police? Section 9. What help is available in another country?

1.2 Who is the Directory for? This Directory is for use by Indonesian trafficking victims who require information about the assistance and services that are available to them in Jakarta and West Java from different government institutions and civil society organizations. This includes Indonesians trafficked abroad as well as those exploited within Indonesia.

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This Directory can also be used by organizations and institutions working with Indonesian trafficking victims, to inform victims about their rights and the services and support available to them as victims and as victim/witnesses. The Directory can be disseminated directly to trafficking victims by these organizations and institutions to ensure that trafficking victims have the information they need to receive assistance and services after trafficking. These services may include:

Temporary shelter

Medical care

Psychological support and counseling

Economic aid

Education and life skills support

Protection

Legal assistance

Civil and administrative support

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2. What is human trafficking?

In Indonesia, human trafficking is against the law. It is a criminal offense and there is a specific law that criminalizes human trafficking. This is the Law on the Eradication of the Criminal Act of Trafficking in Persons (Number 21, Year 2007).

In this law, human trafficking is defined as:

The recruitment, transportation, harboring, sending, transfer, or receipt of a person by means of threat or use of force, abduction, incarceration, fraud, deception, the abuse of power or a position of vulnerability, debt bondage or the giving or receiving of payments or benefits to achieve the consent of a person having control over another person, whether committed within the country or cross-border, for the purpose of exploitation or which causes the exploitation of a person.1

The definition of human trafficking consists of three core elements, as listed below and illustrated in the diagram below:

#1. The process of trafficking (which means the recruitment, transportation, harboring, sending, transfering or receipt of persons)

+

#2. The means of trafficking (which includes threat of or use of force, deception, coercion, abuse of power or position of vulnerability)

+

#3. The purpose of trafficking (which includes exploitation for prostitution, forced labor or service, slavery or practices similar to slavery, repression, extortion, physical

abuse, sexual abuse, abuse of the reproductive organs, illegal transfer or

transplantation of body organs and the use of another person’s labor or ability for

profit).

Even when someone has consented to migrate, he/she can still be a trafficking victim. Even if a person has consented to accept a job, if one of the means listed below is used against the person (threat, force and so on) then his/her consent is irrelevant.

For children, consent never matters. This means that any exploitation of children that occurs through one of the processes listed below (recruitment, transportation, harboring, sending, transferring or recreipt) is automatically human trafficking.

1 Article 1 of the Indonesian Anti-Trafficking Law: Law of the Republic of Indonesia On the Eradication of the Criminal Act of Trafficking in Persons (Number 21, Year 2007).

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Diagram #1. Human Trafficking of Adults is2

2 This diagram was developed by the International Catholic Migration Commission (ICMC) and the Solidarity Center in the context of an anti-trafficking program funded by USAID and has been updated to reflect the definition in the 2007 Indonesian Anti-Trafficking Law. See Rosenburg, Ruth (2003) Trafficking of Women and Children in Indonesia, Jakarta: USAID, ICMC and Solidarity Center, p. 15.

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Diagram #2. Human Trafficking of Children is3

3 This diagram was developed by the International Catholic Migration Commission (ICMC) and the Solidarity Center in the context of an anti-trafficking program funded by USAID and has been updated to reflect the definition in the 2007 Indonesian Anti-Trafficking Law. See Rosenburg, Ruth (2003) Trafficking of Women and Children in Indonesia, Jakarta: USAID, ICMC and Solidarity Center, p. 15.

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3. Some examples of human trafficking

Trafficking into the fishing industry. A case study “Surya”, a 35-year-old man from West Java, went to a fisher recruitment agency in Jakarta to find work. He was offered a job as a fisher, with a salary of $260USD a month, plus bonuses. The agent pushed him to sign the contract quickly because he said that many other men were waiting for jobs. Surya signed the contract, which was in English, a language he could not understand. Several days later he departed on a fishing vessel. For eight months Surya worked 20 hours a day as a fisher, unloading and processing fish, without protective clothing or equipment and in dangerous and harsh conditions. He was physically and sexually abused by the captain and never paid. Surya escaped with other fishers when their vessel docked in New Zealand and asked for help from authorities. When he returned to Indonesia, he went to the recruitment agency to demand his salary. The recruitment agency refused to pay his salary and blacklisted Surya for talking to the authorities. They also refused to return his documents, which he had left with them when he migrated. Trafficking for domestic work. A case study “Diah” was 30 years old when she was informally recruited through a neighbor to work as a domestic worker in Hong Kong. She borrowed money from her relatives to pay the cost of her paperwork and the plane ticket. In Hong Kong, Diah was forced to work 15 hours a day with no days off and was not allowed to leave her employer’s home unless accompanied by her employer. Her employer often screamed at her and sometimes hit her. She was given only one meal per day and denied access to medical care. While she received some salary each month and was able to send some money back home, it was far less than was promised. Her employer kept Diah’s passport and other documents and Diah was afraid to ask for them. Trafficking for factory work. A case study “Candra”, a young man age 19, was living with his parents when a sponsor phoned his mother and told her about an opportunity for work in a factory in Malaysia. Candra met with the sponsor and paid the sponsor a fee to arrange his paperwork. At the factory, he worked long shifts, with only a short break for lunch. Most nights he only slept four hours. The work was very dangerous and he witnessed several accidents. He never received any salary. When he ran away from the factory he was arrested by the Malaysian police and detained before being deported. Trafficking for sexual exploitation. A case study “Bethari” was 14 years old when a local broker approached her parents, offering her employment as a tea-seller in Jakarta. In exchange for a sum of money that would later be deducted from Bethari's salary, her parents agreed for her to move. Once in Jakarta, Bethari's broker forced her to work at a lokalisasi (brothel) and told her she had to work to pay off her parents’ debt. She was given a room in the brothel and forced to serve clients every day from 6pm until 3am. She also had to pay for her food and clothing from her tips.

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Trafficking for plantation work. A case study “Adi”, a 40-year-old man from a village in West Java, migrated to East Kalimantan, where he had been told by a friend that there was work on a palm oil plantation. On the plantation, he signed a one-year contract and the recruiter confiscated his national identity card and other documents. He was told that he would be paid his salary at the completion of his contract and that his meals and any food that he purchased were considered a debt against his salary. Adi was given accommodation in a building with the other workers. Ten men had to share one small room. The men worked twelve-hour shifts and if they were working too slowly, one of the foremen would hit them with a long stick.

Trafficking for construction work. A case study “Fahkrul”, a married man with two children, had worked as a construction worker on occasional projects in Indonesia. When he heard about an opportunity with the recruitment agency to work construction in the Middle East and receive a good salary, he decided to apply. He provided the agency with his identity document and was told to come to Jakarta for his passport to be issued. Three days after receiving his passport he departed for the Middle East. At the construction site, he lived in a shed with the other foreign construction workers, many of whom were also Indonesian. They slept on mats on the floor and worked long shifts. After several months, Fahkrul had not received his salary and he went to the agency to complain. He received only part of what he was owed and was sent home to Indonesia.

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4. Frequently Asked Questions (FAQs)

4.1 About trafficking

Q. How do I know if I am a trafficking victim?A. If you are being exploited or abused, you may be a trafficking victim. Some signs oftrafficking include:

• You have not been paid for your work.

• You have only been paid part of what you were promised.

• You must turn your earnings over to your employer.

• Your employer or someone connected to them keeps your documents from you.

• You are being forced to work or being threatened to make you work.

• Your employer is hurting you or threatening to hurt you or your family.• You are in debt to your employer or to someone else who is forcing you to work.

• You were “sold”; someone paid money and says that they now own you.

• You are being forced to do things that are not a part of your working contract oragreement.

• You have a contract that penalizes you for quitting or leaving your work.

• You are not given sufficient food.

• You are not given time to rest and sleep.

• You are required to work when you are hurt or sick.

• You are not permitted to see a doctor.

• You are not allowed to leave your place of work or your movement is monitored orsupervised.

• You feel trapped.

Q. Can men be trafficking victims?A. Yes. Men can be trafficking victims. So can women and children, both girls and boys.Indonesia’s Anti-Trafficking Law recognizes all trafficking victims and requires thatassistance be provided to all trafficking victims.

Q. What are the different forms of exploitation that trafficking victims suffer?A: The law against human trafficking in Indonesia recognizes many forms of exploitation:

• Forced labor or service (e.g. as a domestic worker, in a factory,agriculture/plantation, construction, for fishing, etc.)

• Slavery or similar practices

• Physical abuse

• Sexual abuse

• Illegal transfer or transplantation of body organs

• Abuse of reproductive organs

• Forced prostitution• Sexual exploitation

Q. If I chose to migrate formally, can I still be a trafficking victim?A. Yes. Some trafficked persons choose to migrate formally but find themselves tricked orforced into a bad situation later in the process – for example:

• not being allowed to leave their place of work;

• not being provided with adequate food;

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• suffering physical and/or sexual abuse (by employers or by agents);

• being forced to work excessive hours with no breaks;

• not receiving the salaries that they were promised;

• being forced to work to pay back the cost of migration.

Some migrant workers who migrate formally end up as victims of human trafficking. But not all migrant workers who have a bad experience are trafficking victims.

Q. If I agreed to the work that I am doing (or did in the past), can I still be atrafficking victim?A. Yes. Even if you agreed to the work that you are doing (or that you did in the past), youcan still be a trafficking victim. Even if you signed a contract, you can still be a traffickingvictim. For example, you might be a trafficking victim if:

• You agreed to the work, but you feel threatened or like you might be in danger if youquit working.

• You agreed to the work, but your agent or employer has told you that you will bearrested or deported if you quit working.

• You agreed to the work, but the agent or employer has threatened your familymember in order to make you keep working.

• You agreed to the work, but you feel that your employer is forcing you to keepworking, to work more hours than you agreed to or to do different work than youagreed to.

• You signed a contract, but the work that you are doing is different than you werepromised or you are not being paid according to the contract that you signed.

• You agreed to the work because you were in debt to the agent or the employer.

• You do not have access to your travel documents.

• You ended up working in a different industry or a different location.• You are being forced to live under different conditions than those agreed upon.

If you are under age 18, it never matters if you agreed to the work. It does not matter if your parents agreed to the work for you.

Q. If I voluntarily enter a country illegally/unlawfully, can I still be a traffickingvictim?A. Yes. Some trafficked persons might start their journey by agreeing to be smuggled into acountry illegally, but find themselves tricked or forced into a bad situation later in theprocess – for example, forced to work to pay back the cost of movement.

Q. How is human trafficking different from human smuggling?A. Human smuggling ends when the migrant arrives at his/her intended destination. Humantrafficking is the ongoing exploitation of the victim at the intended destination. Humansmuggling can become human trafficking if smuggled migrants find they are tricked orforced into an exploitative situation once they arrive at their destination, even if they agreedto be smuggled into a country.

Q. Can I be trafficked more than once?A. Yes. Many trafficking victims are trafficked more than one time. Sometimes traffickingvictims are recruited again by the same agents, agency, acquaintances or relatives orexploited by the same employers.

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Q. I think I am a trafficking victim, but no one knows what happened to me. Can I get help? A. Yes. Even if you have not told anyone about your bad experiences, you can still get help. Even if your bad experiences happened a long time ago you can get help.

4.2 About getting help Q. Where can I go for help? A. If you are a trafficking victim and you need help, you can:

• Go to the Integrated Service Center (Pusat Pelayanan Terpadu or PPT).

• Go to the Integrated Service Center for Women and Children (Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak or P2TP2A).

• Get assistance from the government. Please see Section 5 and Section 6.

• Get assistance from non-government organizations (NGOs). Please see Section 6.

• Call a helpline. Please see Section 6.3.

• Tell someone in your village who can help you. Please see Section 7.

• Go to the police. Please see Section 8.

• Get assistance from an Embassy if you (or your family member) are in another country. Please see Section 9.

Q. How can I deal with the terrible experiences I have had? A. Many people return from trafficking feeling anxious, stressed or depressed. There are professionals who can help. Please see the different organizations and institutions (government and NGO) in Jakarta and West Java who can help you in Section 6. Q. How can I be identified as a victim of trafficking? A. To be formally identified as a victim of trafficking you can go to:

• a police officer;

• a state social worker, at the district, provincial or national level;

• the Integrated Service Center (Pusat Pelayanan Terpadu or PPT)

• the Integrated Service Center for Women and Children (Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak or P2TP2A);

• the National Agency for the Placement and Protection of Indonesian Migrant Workers (BNP2TKI) Crisis Center;

• the Embassy (if you are in a foreign country). Q. Will I get in trouble if I talk to the police? A. In principle, you should not get into trouble if you report your trafficking case to the police. The anti-trafficking law protects trafficking victims and the police are required to help you. For example, if you are a trafficking victim, you cannot be charged for crimes that you were forced to commit while trafficked. Further, as a victim/witness you have the right to confidentiality of identity under Article 24 of the anti-trafficking law (Law 21/2007) which stipulates punishment for anyone who discloses the identity of a witness or victim. If for some reason you are detained or charged for crimes that occurred as a result of you being trafficked (e.g. traveling with forged documents, illegal border crossings, engaging in prostitution, involvement in illegal fishing or other forms of illegal labor, etc.), you should request to speak to a lawyer. The police should arrange for you to receive free legal assistance. Please also be aware that some police officers might ask you to provide them with some evidence to prove that you are a victim of trafficking such as travel documents, your

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passport, work contract (if any), etc. In addition, they might also ask you detailed questions regarding the traffickers who recruited, transported, harboured and/or exploited you.

4.3 About legal rights Q. How do I bring criminal proceedings against my trafficker? A. You first need report your case to the police or the Integrated Service Center (Pusat Pelayanan Terpadu or PPT) or the Integrated Service Center for Women and Children (Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak or P2TP2A). The police will take your statement and the police can help you with finding a lawyer. Please see Section 8 for information about how to contact the police in your area. If you cannot afford to hire your own lawyer, the police will arrange for a pro bono (free) state lawyer to assist you. However, please note the police cannot ensure the quality of representation. Q. What rights do I have if I testify against my trafficker in a criminal proceeding? A. Indonesian law gives you specific rights if you testify as a victim/witness. However, please be aware that in reality you might not receive all the rights due to various factors such as lack of knowledge of law enforcement officers or lack of services available. These rights include:

• assistance and support before, during and for an appropriate time after the conclusion of criminal proceedings;

• the right to be protected from your trafficker and anyone else who may threaten you;

• the right to information in a language you understand;

• the right to not be treated as a criminal;

• the right to privacy and confidentiality;

• the right to compensation or restitution. Q. What is restitution? A. Restitution is money that the court may award to victim/witness for loss of assets or income; suffering of the victim; the cost of the victim’s medical and/or psychological treatment; or for other losses that the victim may have suffered due to human trafficking. The money is claimed from the trafficker. Restitution can only be awarded in the event that the trafficker is convicted of the crime of human trafficking and if the trafficker has the financial ability to pay it. So, it is important to note that restitution is not paid in all circumstances if these two conditions mentioned are not met. Q. Will I receive any restitution? You may receive restitution if your case is proven and if the trafficker has the financial ability to pay it. You have to make sure that the investigator working on your case includes the restitution claim in the BAP (Berita Acara Pemeriksaan or Minutes of the Police Examination). Also, you have to make sure that the prosecutor includes the restitution claim in the prosecution file. This will increase the chances that you will get restitution. It does not, however, guarantee that restitution will be granted to you, as this depends on a variety of factors. For example, receiving restitution may be problematic if the trafficker does not have any money, or if the defendant spends extra time during proceedings with the aim of avoiding paying the restitution, or if the defendant appeals to a higher court and then is not convicted of the crime of human trafficking. Upon the court verdict at the State Court level, restitution should be awarded. However, this does not always occur. Q. What is it like to be a victim/witness? A. As a victim/witness, you will work closely with the police and the state prosecutor to bring a case against your trafficker. You may have to answer many questions and give your statement many times. You will likely also need to appear in court to testify. Being a

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victim/witness means that you may need to travel to another city for the case, which may include paying for transportation and travel costs, and missing work while you are away. Expenses incurred during the processing of your case can be counted as one component of the calculation of restitution, so you should keep evidence or records of your expenditures. Q. Many years have gone by since I was trafficked. Can I still bring a case against my trafficker? A. Because trafficking is such a serious crime and the sanction is a minimum of three years imprisonment according to the Criminal Procedural Code (KUHAP) (Article 78), you may be able to bring a legal case against your trafficker if less than twelve years have passed since you were trafficked. Q. Can the judge punish me for having travelled or illegally abroad? Technically, by law, the judge does have the right to charge a victim for having travelled or worked without legal documents. However, this should not be the case in a situation of human trafficking. International law, including the ASEAN Convention on Trafficking in Persons, prohibits the penalizing of trafficking victims for crimes that they committed while trafficked, including irregular migration. Moreover, the anti-trafficking law (Law 21/2007) stipulates that a victim who commits a crime under coercion by a trafficker shall not be liable to criminal charges (Article 18). Q. Will I get witness protection? For how long and what would that look like? Decisions on witness protection are case-specific and will be determined by the Institution for Witness and Victim Protection (Lembaga Perlindungan Saksi dan Korban or LPSK). Please make sure to discuss the need for witness protection with the prosecutor handling your case, as well as with the lawyer/NGO assisting you in advance to be able to receive realistic advice on the likelihood of protection. To get LPSK protection, you must apply to LPSK. The application may be sent by mail, telephone, email, or fax addressed to the LPSK office (for LPSK contact information please see 6.2 List of services in Jakarta from Government and NGOs). For individuals who have potential threats (such as intimidation or threat of physical abuse) it is advisable to apply for protection immediately. Your application will be decided by LPSK no later than seven days after the application file is declared complete. Protection can include the fulfillment of your procedural rights as a victim and a witness (e.g assistance during investigation and trial) and physical protection to you and/or your family. The duration of protection provided by LSPK is tailored to the needs of the individual and the criminal justice process based on the examination of LPSK. Protection may be provided before, during and after the proceedings. Q. What if my family or I are threatened after the court hearing? According to the anti-trafficking law (Law 21/2007), in the event a witness and/or victim and their families receive threats which pose a risk to their wellbeing, lives, and/or assets, the Indonesian National Police is obligated to provide protection before, during, and after the court trial. You should contact the police handling your case to seek this protection. If you are under LPSK protection, then you will get physical protection services, in the form of security and companion, safe house, relocation, and the change of identity in accordance with Law 31/2014 on the protection of victims and witnesses.

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5. Who can get help? What help is available fromthe government?

In Indonesia, trafficking victims can receive assistance and services from the governent. Some of these services are specifically for trafficking victims who have been formally identified. Some of these services are specifically for trafficking victims who serve as a victim/witness in the criminal justice process.

There are also government services and programs available to returned migrant workers that may be relevant for trafficking victims who have migrated formally.

And there is a range of other government assistance programs that may provide additional forms of help in case individuals are not formally identified as victims, but require assistance and support. There is assistance available for socially vulnerable persons, victims of violence and children in need of protection. In addition, some government programs are available to all Indonesian citizens.

Diagram #3. Assistance from the government in Indonesia

Help Available

Assistance available to

trafficking victims

Assistance available to trafficking

victim/witnesses

Assistance available to

migrant workers

Social assistance, including for

socially vulnerable persons, victims of violence and child protection

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5.1 Government assistance available to trafficking victims

If you are formally identified as a trafficking victim, you are entitled to the services listed in this table. To be formally identified as a trafficking victim, you should contact the Integrated Services Centre (Pusat Pelayanan Terpadu or PPT), which is a functional unit that carries out integrated service for witnesses and/or victims of violence. When there is no PPT in the immediate vicinity, identification may be undertaken by the following state authorities:

• a police officer;

• a state social worker, at the district, provincial or national level;

• the Integrated Service Center for Women and Children (Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak or P2TP2A);

• the Embassy (if you are in a foreign country).

Receiving trafficking-specific services/assistance may require that you submit your identity documents. However, many victims do not have identity personal documents after trafficking because their documents may have been lost, destroyed, or taken by their “employer”. Some victims may not have identity documents also due to lack of birth registration. To process new documents, you should contact the Village Administration Office or Sub District Administration Office or the nearest Office of Population and Civil Registration (Dinas Kependudukan dan Catatan Sipil).

If you are formally identified as a trafficking victim, you are entitled to services listed in this section. In addition, if you decide to become a victim/witness, you are eligible for additional services discussed in Section 5.2.

Table #1. Government assistance available to trafficking victims

Form of assistance Program/Where to go? Who provides this assistance?

What assistance is provided? Who is eligible?

Temporary shelter P2TP2A Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak (Integrated Service Center for Women and Children)

Ministry of Women’s Empowerment and Child Protection (MoWECP) or Bureau of Women’s Empowerment (Badan Pemberdayaan Perempuan)

Temporary shelter

(If the P2TP2A does not have shelter for men, they can refer male victims to a shelter that is managed by their working partners)

Men, women and children who are victims of trafficking

RPTC Rumah Perlindungan Trauma Center (House of Protection and Trauma Center)

Ministry of Social Affairs or Social Bureau at the district level

Temporary shelter Men and women who are victims of trafficking

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RPSW Rumah Perlindungan Sosial Wanita (Social Protection Home for Women)


Temporary shelter Women who have been sexually exploited

RPSA Rumah Perlindungan Sosial Anak (Social Protection Home for Children)


Temporary shelter Children who are victims of trafficking

Social Bureau Social Bureau at the district/city level

Temporary shelter Men and women who are victims of trafficking

Medical assistance P2TP2A Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak (Integrated Service Center for Women and Children)

Ministry of Women’s Empowerment and Child Protection (MoWECP) or Bureau of Women’s Empowerment (Badan atau Dinas Pemberdayaan Perempuan) at the district level

Medical care and treatment for injuries or illness due to violence (either outpatient, inpatient) and through referrals to hospitals and health centers (Puskesmas)


PPT at RS Bhayangkara Pusat Pelayanan Terpadu Rumah Sakit Bhayangkara (Integrated Service Center at the Police Hospital)

Police Hospital-based medical care and treatment (at 42 hospitals in Indonesia)


PPT at RSUD Pusat Pelayanan Terpadu Rumah Sakit Umum Daerah (Integrated Service Center at the Regional Government Public Hospital)

Province/District Government

Hospital-based medical care and treatment (at 31 hospitals in Indonesia)


PPT at KKP Pusat Pelayanan Terpadu Kantor Kesehatan Pelabuhan (Integrated Service Center at the Port Health Office)

Ministry of Health Medical care and treatment (at 17 port-based health offices in Indonesia)




Services for childbirth, referrals to the local clinic (puskesmas) or hospital and/or some basic forms of medical care, such as basic checkups

Men and women who are victims of trafficking

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Services for childbirth, referrals to the local clinic (puskesmas) or hospital and/or some basic forms of medical care

Women who have been sexually exploited



Services for childbirth (for children who are pregnant), basic heatlh care, referrals to the local clinic (puskesmas) or hospital and/or some forms of medical care

Children who are victims of trafficking

RPS ODHA Rumah Perlindungan Sosial ODHA (Social Protection Home for People Living with HIV/AIDS)

Ministry of Social Affairs Medical care and treatment Men, women and children who are victims of trafficking who are living with HIV/AIDS


P2TP2A Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak (Integrated Service Center for Women and Children)

Ministry of Women’s Empowerment and Child Protection (MoWECP) or Bureau of Women’s Empowerment

Some forms of psychological support and counseling


PPT Pusat Pelayanan Terpadu (Integrated Service Center)

Ministry of Health Some forms of psychological support and counseling




Physical, mental, psychological and spiritual support including: psychological assessments and support, counseling, psychotherapy, spiritual group mentoring, referral to psychiatric services, referral to relevant institutions




Physical, mental, psychological and spiritual support including: psychological assessments and support, counseling, psychotherapy, spiritual group mentoring, referral to psychiatric services, referral to relevant institutions


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Physical, mental, psychological and spiritual support including: psychological assessments and support, counseling services, trauma healing, psychotherapy counseling, spiritual group mentoring, recreational activities, referral to psychiatric services, referral to relevant institutions

Children who are victims of trafficking

RPS ODHA Rumah Perlindungan Sosial ODHA (Social Protection Home for People Living with HIV/AIDS)

Ministry of Social Affairs Physical, mental, psychological and spiritual support including: group consultations, recreational activities

Men, women and children who are victims of trafficking who are living with HIV/AIDS

Life skills support RPTC Rumah Perlindungan Trauma Center (House of Protection and Trauma Center)


Life skills support, including: social life skills training, opportunities to join social conversation groups, self help groups, support groups, educational groups and problem solving/decision-making groups




Life skills support, including: social life skills training, some vocational training, education on personal health, referral to PSKW for formal and certified vocational training


PSBK Panti Sosial Bina Karya (Social rehabilitation house)


Life skills support, including: social life skills training, opportunities to join social conversation groups, self help groups, support groups, educational groups and problem solving/decision-making groups.

Victim of trafficking and victim of violance who don’t have home or place to return/stay

Small business grant or loan

PEBA Productive Economic Business Assistance (UEP - Usaha Ekonomi Produktif)

Ministry of Social Affairs Individual financial assistance for starting a business


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Training and Assistance Program (Pelatihan dan Pendampingan Korban Trafficking)

Ministry of Social Affairs (through its Social Rehabilitation Directorate)

Empowerment assistance to set up a small business, business training

Women who are victims of trafficking

RPS ODHA

Rumah Perlindungan Sosial ODHA (Social Protection Home for People Living with HIV/AIDS)

Ministry of Social Affairs Skills training and small business grants

Men and women who are victims of trafficking who are living with HIV/AIDS

Legal assistance P2TP2A Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak (Integrated Service Center for Women and Children)

Ministry of Women’s Empowerment and Child Protection (MoWECP)

Legal consultation, legal assistance from a lawyer from P2TP2A or through referrals to their working partners


Civil/administrative support

Village Administration Office or Sub District Administration Office or the nearest Office of Population and Civil Registration (Dinas Kependudukan dan Catatan Sipil)

Ministry of Home Affairs Processing personal identity documents


Protection UPPA Unit Perlindungan Perempuan dan Anak (Women and Children Protection Unit)

Police office at district level tasked with handling criminal cases that involve women and children

Receive trafficking cases, offer protection and make referrals for assistance

Women and children who are victims of trafficking

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5.2 Government assistance available to trafficking victims as victim/witnesses

If you are a trafficking victim, you can decide to bring a legal case against your trafficker(s). If you participate in legal proceedings against a trafficker, you are entitled to the following additional forms of help.

Table #2. Government assistance available to trafficking victims as victim/witnesses Form of assistance Program/Where to go? Who provides this

assistance? What assistance is provided?

Who is eligible?

Legal assistance P2TP2A Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak (Integrated Service Center for Women and Children)


Legal assistance and administrative support (preparing supporting documents such as referral letters and the available evidence such a passport/photocopy, receipts of payment, air ticket receipts, payroll slips, letters of employment contract, etc.) before and during criminal justice proceedings


Protection UPPA Unit Perlindungan Perempuan dan Anak (Women and Children Protection Unit)

Police office at district level tasked with handling criminal cases that involve women and children

Receive trafficking cases, provide protection, conduct investigations and make referrals for assistance

Women and children who are victims of trafficking

LPSK Lembaga Perlindungan Saksi dan Korban (Institute for the Protection of Witnesses and Victims)


Medical, psychological, and psychosocial assistance. Fulfillment of procedural rights as witnesses (in the form of assistance at each stage of investigation and trial). Some forms of legal protection.

Men, women and children who are victim/witnesses in criminal justice proceedings

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5.3 Government assistance available to migrant workers

You may be told that you are not a trafficking victim, but you can still get services if you are a returned migrant worker.

Table #3. Government assistance available to returned migrant workers


What assistance is provided? Who is eligible?

Temporary shelter RPTC Rumah Perlindungan Trauma Center (House of Protection and Trauma Center)


Temporary shelter Returned migrant workers

SATGAS Satuan Tugas TKIB (Entry Point Task Force)

Formed by governors/regents/mayors and operational at entry points where migrant workers return to Indonesia

Temporary shelter and meals Returned migrant workers who have been exploited or who have faced problems

Medical assistance RPTC Rumah Perlindungan Trauma Center (House of Protection and Trauma Center)


Referrals to the local clinic (puskesmas) or hospital and/or some forms of medical care (such as basic checkups)

Returned migrant workers



Medical care while staying in the temporary shelter

Returned migrant workers who have been exploited or who have faced problems




Psychological assessments and support and counseling services, including: psychiatric services, referrals to relevant institutions, counseling, trauma healing, psychotherapy counseling, and spiritual mentoring groups




Psychological counseling while staying in the temporary shelter


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Life skills, including: social life skills training, opportunities to join social conversation groups, self help groups, recreational activities, support groups, educational groups and problem solving/decision-making groups


Small business grant or loan

PEBA Productive Economic Business Assistance (UEP - Usaha Ekonomi Produktif)


Individual financial assistance to start a business


Small cash assistance



Some small financial assistance (cash)


Emergency assistance for TKIB (Indonesia migrant workers who encounter problems)

BNP2TKI Badan Nasional Penempatan dan Perlindungan Tenaga Kerja Indonesia di Luar Negeri (National Agency for Placement and Protection of Indonesian Migrant Workers)

Emergency financial assistance (cash) from 5 million IDR to 20 million IDR


Legal assistance BNP2TKI Badan Nasional Penempatan dan Perlindungan Tenaga Kerja Indonesia di Luar Negeri (National Agency for Placement and Protection of Indonesian Migrant Workers)

BNP2TKI Badan Nasional Penempatan dan Perlindungan Tenaga Kerja Indonesia di Luar Negeri (National Agency for Placement and Protection of Indonesian Migrant Workers)

Crisis Center and a hotline, which migrant workers can contact about any violations of their rights


Directorat of the Placement and Protection of Overseas Workers (Direktorat Penempatan dan Perlindungan Tenaga Kerja Luar Negeri)

Ministry of Employment Can accept case complaints about violations of migrant worker’s rights, mediation between the victims and recruitment agency



Formed by governors/regents/ mayors and operational at entry points where migrant workers return to Indonesia

Repatriation to the province or region of origin and letters to facilitate the migrant worker’s return


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Protection SATGAS Satuan Tugas TKIB (Entry Point Task Force)


Assurance of the migrant worker’s security during arrival, stay, transportation and the return process


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5.4 Government social assistance, including for socially vulnerable persons, victims of violence and child protection

The Government of Indonesia provides a range of different services and assistance to its citizens, including general social services such as education or health care as well as specialized assistance programs for socially vulnerable persons, victims of violence and children in need of protection.

Table #4. Government social assistance, including for socially vulnerable persons, victims of violence and children


What assistance is provided?

Who is eligible?

Housing Rutilahu Rumah Tidak Layak Huni (Restoration of Uninhabitable Homes)


Financial assistance for renovating homes that are deemed uninhabitable

Men and women who have uninhabitable homes



Temporary shelter Men and women who are victims of violence



Temporary shelter Children who are victims of violence

P2TP2A Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak (Integrated Service Center for Women and Children)


Temporary shelter Men, women and children who are victims of violence



Temporary shelter Victim/witnesses who need shelter during investigation, prosecution and trial

Medical assistance P2TP2A Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak (Integrated Service Center for Women and Children)

Ministry of Women’s Empowerment and Child Protection (MoWECP) or Bureau of Women’s Empowerment

Some forms of medical care Men, women and children who are victims of violence

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PPT at RS Bhayangkara Rumah Sakit Bhayangkara Pusat Pelayanan Terpadu (Integrated Service Center at the Police Hospital)

Police Hospital-based medical care and treatment (at 42 hospitals in Indonesia)

Men, women and children

PPT at RSUD Rumah Sakit Umum Daerah Pusat Pelayanan Terpadu (Integrated Service Center at the Government Public Hospital)

Province/District Government

Hospital-based medical care and treatment (at 31 hospitals in Indonesia)


PPT at KKP Kantor Kesehatan Pelabuhan Pusat Pelayanan Terpadu (Integrated Service Center at the Port Health Office)

Ministry of Health Medical care and treatment (at 17 port-based health offices in Indonesia)


BPJS-Kesehatan Badan Penyelenggara Jaminan Sosial Kesehatan (Healthcare and Social Security Agency)

Healthcare and Social Security Agency

Affordable or free health insurance


JKN Jaminan Kesehatan Nasional (National Health Insurance Program)

National Social Security System

Affordable or free health insurance


KIS card Kartu Indonesia Sehat (Health Indonesia Card)

Tim Nasional Percepatan Penanggulangan Kemiskinan (Team for Accelerating Poverty Reduction- TNP2K)

Treatment at public primary care clinics (puskesmas) and treatment in third-class hospitals. Access to health services implemented by JKN Jaminan Kesehatan Nasional (National Health Insurance Program)


Jakarta Health Card Kartu Jakarta Sehat

Available to residents of Jakarta only

Access to free medical care in all health centers in Jakarta

Men, women and children who are residents of Jakarta



Referrals to the local clinic (puskesmas) or hospital and/or some forms of medical care, such as basic checkups

Men and women who are victims of violence

30



Referrals to the local clinic (puskesmas) or hospital and/or some forms of medical care

Children who are victims of violence




Psychological support and counseling services, including: psychiatric services, referrals to relevant institutions, counseling, trauma healing, psychotherapy counseling, and spiritual counseling




Referrals to the local clinic (puskesmas) or hospital and/or some forms of psychological support

Children who are victims of violence



Life skills support, including: social life skills training, opportunities to join social conversation groups, self help groups, recreational activities, support groups, educational groups and problem solving/ decision-making groups


Education KIP Card Kartu Indonesia Pintar (Smart Indonesia Card)

Replaced the previous program Cash Transfers for Poor Students/Poor Student Aid (BSM)

Cash assistance – in 2016, the amounts provided were 225,000IDR per semester for elementary students, 375,000IDR per semester for middle school students and 500,000IDR per semester for senior high or vocational school students

School-age children from underprivileged families

PSBR Panti Sosial Bina Remaja (Institute for Adolescent Social Development)

Ministry of Social Affairs, Social Affairs Bureau at the district level

Vocational training Children aged 15-18 who are socially vulnerable

Small cash assistance

KKS Card Kartu Keluarga Sejahtera (Family Welfare Card)

Tim Nasional Percepatan Penanggulangan Kemiskinan (Team for Accelerating Poverty Reduction) (TNP2K)

200,000 IDR per month Men and women who are economically vulnerable

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PKH Program Keluarga Harapan (Family Hope Program)


Conditional cash assistance Men and women who are economically vulnerable

Funding to start a small business

KUBE / GEBA Kelompok Usaha Bersama (Group Economic Business Assistance)


20 million IDR grant for business development, provided to a group of ten individuals


UEP/Productive Economic Business (Usaha Ekonomi Produktif)


3 million IDR/person Men and women

Legal assistance Bantuan Hukum Gratis untuk Rakyat Miskin (Free Legal Aid for the Poor)

Ministry of Law and Human Rights, National Law Development Agency or BPHN (Badan Pembinaan Hukum Nasional)

Free legal assistance Poor persons

Civil and administrative support

Village Administration Office or Sub District Administration Office or Office of Population and Civil Registration (Dinas Kependudukan dan Catatan Sipil)

Ministry of Home Affairs Processing personal identity documents

Men and women

Akte kelahiran gratis Free Birth Certificate Program for vulnerable children


Facilitating vulnerable children to receive birth certificates and assistance with civil administration

Vulnerable children, specifically street children

Family mediation and counseling

LK3 Lembaga Konsultasi Kesejahteraan Keluarga (Family Welfare Consultation Institute)


Help with mediating problems in the family including counseling, consultations and referral, as needed

Men and women

Assistance for children

PKSA Program Kesejahteraan Sosial Anak (Child Social Welfare Program)


Financial assistance for food aid and other needs

Neglected children (under age 5); abandoned children (age 6-18); street children (age 6-18); children who have legal problems (age 6-18); children with

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disabilities (age birth to 18); children who require special protection (age 6-18)

Assistance for elderly persons

ASLUT Asistensi Lanjut Usia Terlantar (Support for Neglected Elderly)


Financial assistance Elderly men and women (over 60 years old) who are economically vulnerable, neglected or need assistance

Food aid Rastra Beras Sejahtera (Welfare Rice)


Each household can receive 15kg rice, with subsidies of 1,600IDR/kg

Men, women and children who are economically vulnerable

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6. Where is help available?

6.1 List of services in West Java (from Government and NGOs)

Table #5. List of services in West Java (from Government and NGOs)

Organisasi/ Lembaga

Bagian/ Unit

Wilayah Kerja

Jenis Layanan Korban yang mendapat layanan

Alamat dan Kontak yang dapat dihubungi

Provinsi Jawa Barat

Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak (P2TP2A) Provinsi Jawa Barat

Bagian Pengaduan Kasus

Provinsi Jawa Barat

Bantuan hukum, pengaduan, rujukan kasus, reintegrasi

Perempuan dan anak Jl. L.L.R.E Martadinata No. 2 Bandung Tel: (022) 4230609 Fax: (022) 4230609 Hotline: 0-800-1000-400 Email: [email protected]

Dinas Sosial Provinsi Jawa Barat

Bagian Rehabilitasi Sosial

Provinsi Jawa Barat

Rehabilitasi sosial, pemulangan, reintegrasi

Perempuan dan anak Jl. Raya Cibabat No. 331 Cimahi Tel: (022) 6643149; 6643209; 6649557; 6633323 Fax : (022) 6645535

Dinas Tenaga Kerja dan Transmigrasi Provinsi Jawa Barat

Bagian Bina Penempatan Tenaga Kerja & Bagian Pemulangan

Provinsi Jawa Barat

Pemberdayaan ekonomi

Pekerja migran (TKI) Jl. Soekarno Hatta no. 532, Bandung Tel: (022) 7564327; 7511487 http://disnakertrans.jabarprov.go.id

Balai Pelayanan Penempatan dan Perlindungan Tenaga Kerja Indonesia (BP3TKI) Bandung

Bagian Pemberdaya-an & Pemulangan

Provinsi Jawa Barat

Pengaduan, penanganan kasus

Pekerja migran (TKI) Jl. Soekarno Hatta No: 587 Kiara Condong, Bandung, Provinsi Jawa Barat Tel /Fax: (022) 7336965

P2TP2A Kota Bandung “Bale Karya Wanoja”


Kota Bandung

Pengaduan, rujukan kasus

Perempuan dan anak Jl. Ibrahim Adjie No. 84, Kota Bandung Tel/Fax: (022) 7230875

mailto:[email protected]

http://www.p2tp2ajabar.org/

http://disnakertrans.jabarprov.go.id/

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Rumah Perlindungan dan Trauma Center (RPTC) – Caringin

Bagian Pengaduan

Provinsi Jawa Barat

Pemulihan, pemulangan, reintegrasi

Laki-laki, perempuan, anak Dinas Sosial Provinsi Jawa Barat, Jl. Raya Cibabat No. 331, Cimahi Bandung Tel: (022) 5893326; 6004819

P2TP2A Bandung Barat

Bagian Pengaduan

Kabupaten Bandung Barat

Pengaduandan pendampingan

Perempuan dan anak Jl. Raya Ngamprah Cisarua Km. 2, Bandung Barat

Dinsosnakertrans Kab. Bandung Barat


Kabupaten Bandung Barat

Pengaduan, rehabilitasi sosial, pemulangan

Laki-laki, perempuan dan anak Jl. Raya Batujajar Km 3.5, Kabupaten Bandung Barat Tel: (022) 2533372 Email:[email protected]

Dinas Sosial Kab. Bandung


Kabupaten Bandung


Laki-laki, perempuan dan anak Komplek Pemda Kab. Bandung, Jl. Raya Soreang Km 17, Soreang, Kabupaten Bandung Tel: (022) 5893326, 5891136 Email:[email protected]

Dinas Sosial Kota Bandung

Bagian Rehabilitasi sosial

Kota Bandung


Laki-laki, perempuan dan anak Jl. Sindan Sirna No. 40, Bandung, Tel: (022) 2013139 Email:[email protected]

Institut Perempuan Bagian Pengaduan Kasus

Provinsi Jawa Barat

Advokasi, pendidikan dan pendampingan korban

Perempuan Jl. Dago Pojok No. 85, Coblong, Bandung Tel/Fax: (022) 2516378 Email: [email protected] www.institutperempuan.or.id

Yayasan Bahtera Bandung

Bagian Pengaduan

Provinsi Jawa Barat

Pengaduan, shelter, pendampingan, konseling, pelayanan kesehatan, advokasi pendidikan, pemulangan, reintegrasi sosial

Anak, perempuan dan laki-laki Jl. Batu Indah VII No. 12 Buah Batu, Bandung Tel: (022) 7501711

YPM Kesuma Bagian kasus

Provinsi Jawa Barat

Pencegahan Laki-laki dan perempuan (anak dan dewasa)

Jl. Cisitu Baru No.25Kelurahan Dago, Kecamatan Coblong, Bandung, Tel: (022) 251 3105, HP: 081802267555 (Susi)





http://www.institutperempuan.or.id/

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P2TP2A Kab. Karawang


Kabupaten Karawang

Pengaduan Perempuan dan anak Jl. Ahmad Yani, Kompleks Islamic Center, Karawang, Tel: (0267) 8451683 Fax: (0267) 8452887, Email: [email protected]

Dinas Sosial dan Penanggulangan Bencana Kab. Karawang


Kabupaten Karawang

Pendampingan korban, reintegrasi

Laki-laki, perempuan dan anak Jl. Husni Hamid No. 3 Karawang, Tel: (0267) 02917 Email: [email protected]

Dinas Tenaga Kerja dan Transmigrasi Kabupaten Karawang

Bagian Pengaduan

Kabupaten Karawang

Pendampingan korban, reintegrasi

Pekerja migran (TKI), laki-laki, perempuan

Jl. Surotokunto Km.6 Warung Bambu, Karawang Timur, Karawang Tel: (0267) 436270; 432008

Badan Keluarga Berencana dan Pemberdayaan Perempuan- Kabupaten Karawang

Bagian Pengaduan

Kabupaten Karawang

Informasi, sosialisasi tentang bahaya trafficking, pengaduan

Perempuan dan anak Jl. Ciremai No. 1 Karang Indah Karawang Tel: (0267) 8452887

Lembaga Konsultasi Kesejahteraan Keluarga Karawang (LK3) – Melati, Kabupaten Karawang

Bagian Konsultasi

Kabupaten Karawang

Konseling; konsultasi; pelayanan informasi; perlindungan; penjangkauan; pendampingan; rujukan

Laki-laki, perempuan, anak Jl. Husni Hamid No. 3 Karawang Tel: (0267) 402917 Email: [email protected]

Solidaritas Buruh Migran Karawang (SBMK)

Bagian Penanganan Kasus

Kabupaten Karawang

Pendampingan, bantuan okum, konseling, penguatan dan pemberdayaan korban, advokasi kebijakan, informasi pencegahan

Pekerja migran (TKI) dan korban perdagangan orang

Dusun Sempur, RT 001/RW 03 Desa Pasir Kaliki, Kecamatan Rawamerta, Karawang HP: 081293510005 (Dian)




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SBMI Karawang Bagian Pengaduan

Kabupaten Karawang

Pendampingan, konseling, pemberdayaan, reintegrasi

Pekerja migran dan korban perdagangan orang

Jl. Wadas, Tempuran No. 28, Desa Karyamukti, Kec Lemah abang Kab Karawang Tel: (0267) 8620063 HP: 0813 1603 0425 (DidinChaerudin), Email: [email protected]

Solidaritas Buruh Migran Cianjur (SBMC)

Bagian Penanganan kasus

Kabupaten Cianjur

Pendampingan, bantuan okum, konseling, penguatan dan pemberdayaan korban, advokasi kebijakan, informasi pencegahan


Desa Mandalawangi, Kec. Leles, Kabupaten Cianjur, HP: 081585515558 (Hetti)

SBMI Cianjur Bagian Pengaduan

Kota/ Kabupaten Cianjur



Jl.Ciherang-Lio No.5 RT 1/3,Desa Ciherang,Kec. Karang Tengah, Cianjur HP:08562062337, 087820067230 (Ajat Sudrajat) Email: [email protected]

Dinas Sosial Tenaga Kerja dan Transmigrasi Kabupaten Cianjur


Kabupaten Cianjur



Jalan Raya Bandung KM. 4,5 Kabupaten Cianjur Tel:(0263) 262464 Fax: (0263) 262464, Layanan untuk korban: (0263) 262464 Email: [email protected]

Badan Keluarga Berencana Dan Pemberdayaan Perempuan (BKBPP) - Kabupaten Cianjur

Bagian Pengaduan

Kabupaten Cianjur


Perempuan dan anak Jalan Siliwangi No 17 Kabupaten Cianjur Tel: (0263) 264188, Fax: (0263) 264802

P2TP2A Kabupaten Cianjur

Bagian Pengaduan

Kabupaten Cianjur

Pengaduan, rujukan kasus, reintegrasi

Perempuan, Laki-laki dan anak Jl.Siliwangi Kompleks SMPN 1 Cianjur Kel.Pamoyanan Kec. Cianjur, Kab. Cianjur Tel: (0263) 27054 HP: 081912055784 (Lidia)

P2TP2A – Sukabumi

Bagian Pengaduan

Kabupaten Sukabumi

Pengaduan Perempuan dan anak Komplek Alun-Alun Cisaat, Sukabumi Tel: (0266) 6251322




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Dinas Sosial Kab. Sukabumi


Kabupaten Sukabumi


Laki-laki, perempuan dan anak Komplek Gelanggang Pemuda Cisaat, Kab. Sukabumi Tel:(0266) 245997 Email:[email protected]

Lembaga Konsultasi Kesejahteraan Keluarga (LK3) Kab. Sukabumi

Bagian Konsultasi

Kabupaten Sukabumi

Konseling, konsultasi, pelayanan informasi, perlindungan, penjangkauan, pendampingan, rujukan

Laki-laki, perempuan, anak Komplek Gelanggang Pemuda Cisaat, Kab. Sukabumi Tel: (0266) 245997 Email:[email protected]

SBMI Sukabumi Bagian Pengaduan

Kabupaten/ Kota Sukabumi

Pendampingan, bantuan hukum, konseling, reintegrasi

Buruh migran dan korban perdagangan orang

Kampung Muara, RT 03/06, Desa Jambenenggang, Kecamatan Kebon Pedes, Kab. Sukabumi HP:0813 8220 5062, 0856 2443 1183 (Jejen)

P2TP2A Kota Sukabumi

Bagian Pengaduan

Kota Sukabumi

Pengaduan, bantuan hukum

Perempuan korban perdagangan orang

Jl. Bhayangkara No. 226, Sukabumi HP: 081563122654 (Drs. Ayi)

Dinsosnaker dan Penanggulangan BencanaKota Sukabumi


Kota Sukabumi


Laki-laki, perempuan dan anak Jl. Ciaulpasir No. 126 Sukabumi Tel: (0266) 245223 Email: [email protected]

P2TP2A Banjar Bagian Pengaduan

Banjar Pengaduan Perempuan dan anak Jl. Gerilya Komplek Perkantoran, Pamongkoran, Banjar Tel: (0265) 2731406, 2731404

Dinas Sosial dan Tenaga Kerja Kota Banjar


Kota Banjar


Laki-laki, perempuan dan anak Jl. Gerilya Komplek Perkantoran Pamongkoran, Banjar Tel: (0265) 2731406, 2731404 Email:[email protected]

P2TP2A Kota Bekasi Bagian Pengaduan

Kota Bekasi

Pengaduan Perempuan dan anak Jl. A. Yani No. 1 Bekasi Tel: (021) 28088808, HP: 082110178988 (Yuli)

Dinas Sosial Kota Bekasi


Kota Bekasi

Rehabilitasi sosial, pemulangan

Perempuan dan anak Jl. Juanda No. 100, Kota Bekasi Tel: (021) 88349600 Email: [email protected]






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P2TP2A Kab. Bekasi

Bagian Pengaduan

Kabupaten Bekasi

Pengaduan Perempuan dan anak Komplek Perkantoran Pemda, Sukamahi, Cikarang Pusat HP: 081298884726 (Nana)

Pos Pelayanan Penempatan dan Perlindungan Tenaga Kerja Indonesia (P4TKI) –Bekasi

Bagian pengaduan

Kota/ Kabupaten Bekasi, Kabupaten Karawang, Subang, Depok, Bogor

Pengaduan, pendampingan kasus

Pekerja migran (TKI) Jl Raya Jati Mekar No: 189C-D Jati Asih, Bekasi Selatan Tel: (021) 84976800 Fax: (021) 84976700

P2TP2A Kota Bogor Bagian Pengaduan

Kota Bogor Pengaduan Perempuan dan anak Jl. Ciwaringin No. 99, Bogor Tel: (0251) 8321558 HP: 08128044347 (Yus)

Dinsosnakertrans Kota Bogor


Kota Bogor Pengaduan, rehabilitasi sosial, pemulangan

Laki-laki, perempuan dan anak Jl. Merdeka 142 Bogor Tel: (0251) 8332315 Email: [email protected]

Dinsosnakertrans Kab. Bogor


Kabupaten Bogor


Laki-laki, perempuan dan anak Jl. Bersih No. 2, Cibinong 16194, Bogor Tel:(021) 8757668 Email:[email protected]

Lembaga Konsultasi Kesejahteraan Keluarga(LK3)

Bagian konsultasi

Kabupaten Bogor

Konseling, konsultasi, pelayanan informasi, perlindungan, penjangkauan, pendampingan, rujukan

Laki-laki, perempuan, anak Jl. Bersih No. 2, Cibinong 16194, Bogor Tel: (021) 8757668 Email: [email protected]

P2TP2A “SAYAGA” Kab. Bogor

Bagian Pengaduan

Kabupaten Bogor

Pengaduan Perempuan dan anak Komplek Perkantoran Pemda, Jl. Bersih, Cibinong HP: 081586720306 (Ratih – Sekretaris P2TP2A SAYAGA)



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YPM-Kesuma Bogor Bagian LK3 Kabupaten Bogor

Pengaduan, shelter darurat, konseling, pelatihan, pendidikan, penjangkauan

Perempuan, laki-laki (dewasa dan anak)

Perumahan Griya Tonjong Asri Blok B2 No. 21-22 Desa Waringin Jaya kecamatan Bojonggede Kab. Bogor HP: 081296494604 (Yunda Rusman), atau 082114192778 (Herris Purwanti)

P2TP2A Kab. Ciamis

Bagian Pengaduan

Kabupaten Ciamis

Pengaduan Perempuan dan anak Jl. Ahmad Yani 8, Ciamis Tel: (0265) 77667

Dinsosnakertrans Kab. Ciamis


Kabupaten Ciamis


Laki-laki, perempuan dan anak Jl. Tentara Pelajar No. 1-3, Kab. Ciamis Tel: (0265) 771096 Email: [email protected]

P2TP2A Kota Cirebon

Bagian pengaduan

Kota Cirebon

Pengaduan Perempuan dan anak Jl. Brigjen Darsono No. 4 Bypass Kota Cirebon HP: 081564635437 (Drg. Siska Liliana Mulyadi)

Lembaga “Wadul Bae”

Bagian pengaduan

Cirebon Pengaduan Perempuan dan anak Jl. Brigjen Darsono No. 4 Bypass, Cirebon HP: 088802246594 (Suryadi)

Dinas Sosial Tenaga Kerja dan Transmigrasi Kota Cirebon

Bagian Rehabilitasi sosial & Bagian KTK-KPO

Kota Cirebon


Laki-laki, perempuan dan anak Jl. DR. Cipto Mangunkusumo, Cirebon Tel: (0231) 203622 Email: [email protected]

Dinas Sosial Kab. Cirebon


Kab. Cirebon


Laki-laki, perempuan dan anak Jl. Sunan Drajat No. 16, Sumber, Kab Cirebon Tel: (0231) 321728 Email: [email protected]

Tim Gugus Tugas P2TP2A “SUMBER KASIH SAYANG”, Kab. Cirebon

Bagian pengaduan

Kabupaten Cirebon

Pengaduan Korban perdagangan orang Jl. Sunan Kalijaga No. 3 Komplek Perkantoran Pemda Kab. Cirebon Tel: (0231) 323450.




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Pos Pelayanan Penempatan dan Perlindungan Tenaga KerjaIndonesia (P4TKI) Cirebon

Bagian pengaduan

Cirebon, Indramayu, Majalengka dan Kuningan

Pengaduan, pendampingan kasus

Pekerja migran (TKI) Jl Sultan Ageng Tirtayasa No. 1, Kedaung, Kab. Cirebon, Tel: (0231) 484043

Badan Pemberdayaan Masyarakat PP-KB Kota Cirebon

Bagian pengaduan

Kota Cirebon


Perempuan dan anak Jl. Brigjen Darsono No. 4 Bypass Cirebon Tel: (0231) 486867

Badan Pemberdayaan Perempuan dan KB Kab. Cirebon

Bagian pengaduan

Kabupaten Cirebon


Perempuan dan anak Jl. Sunan Kalijaga No. 3 Komplek Perkantoran Pemda Kab. Cirebon Tel:(0231) 323450

WCC Mawar Balqis Cirebon

Bagian pendampingan korban

Cirebon, Majalengka, Indramayu, Kuningan

Pendampingan (psikologi, agama, hukum), konseling, pemberdayaan korban, reintegrasi

Pekerja migran, korban perdagangan orang, perempuan

Jl. Serayu No 11, Desa Junjang, Kecamatan Arjawinangun, Kab. Cirebon Tel: (0231) 358444 Email: [email protected]

Forum Warga Buruh Migran (FWBMI)/SBMI Cirebon

Bagian pengaduan

Kota/ Kabupaten Cirebon

Pendampingan konseling, pemberdayaan, reintegrasi

Pekerja migran, korban perdagangan orang

Jl.Raya Serang Babakan, KM 1.5, Tanjakan, Desa Serang Wetan, Kecamatan Babakan, Kab. Cirebon HP: 085224119844 (Castra Aji), Email: [email protected]

Yayasan Banati Bagian pengaduan

Kota/ Kabupaten Cirebon

Pengaduan, pendampingan konseling, pemberdayaan, reintegrasi

Pekerja migran, korban perdagangan orang

Jl. Raya Palimanan Barat 157, Kecamatan Gempol, Kabupaten Cirebon Tel: (0231) 343363 HP: 0818235572, 081312256646 (Euis)

P2TP2A “SAYAGA” Depok

Bagian Pengaduan

Depok Pengaduan Perempuan dan anak Jl. Raya Citayem, Komplek Ruko Kartini No. 19, Depok



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Shelter Rumah Kita Bagian Pengaduan

Depok Pengaduan, konseling, pemulihan, pendampingan korban

Perempuan dan anak Klinik Darma Ibu, Jl. Pinang II / 9, Desa Limo, Depok HP: 087775651010 (Endang)

P2TP2A Kab Garut Bagian Pengaduan

Kabupaten Garut

Pengaduan Perempuan dan anak Jl. Kompleks Paseban 2 Blok C No.E7, Tarogong, Garut HP: 082118684567 (Nitta K. Wijaya)

Dinsosnakertrans Kab. Garut


Kabupaten Garut


Laki-laki, perempuan dan anak Jl. Patriot No. 14, Garut Tel: (0262) 232727, Email: [email protected]

Badan Keluarga Berencana dan Pemberdayaan Perempuan Kab. Garut

Bagian Pengaduan

Kabupaten Garut


Perempuan dan anak Jl. Rumah Sakit Umum No. 2, Garut Tel: (0265) 233675

P2TP2A Kab. Indramayu

Bagian Pengaduan

Kabupaten Indramayu

Pengaduan Perempuan dan anak Jl. Olah Raga No. 9, Komplek BTN Lama, Indramayu, Tel: (0234) 271088

RS. Bhayangkara TK IV Indramayu-Jabar

Pusat Pelayanan Terpadu (PPT)

Indramayu Layanan kesehatan

Perempuan, laki-laki, anak Jl. Raya Pantura Km. 73-75 Losarang, Indramayu- Jabar, Tel: (0234) 507877

Dinsosnakertrans Kab. Indramayu


Kabupaten Indramayu


Laki-laki, perempuan dan anak Jl. Gatot Subroto No. 1, Indramayu Tel: (0234) 274382, Email: [email protected]

Badan Pemberdayaan Perempuan dan Keluarga Berencana Kab. Indramayu

Bagian Pengaduan

Kabupaten Indramayu


Perempuan dan anak Jl. Olah Raga No. 9, Komplek BTN Lama, Indramayu, Tel: (0234) 271088



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SBMI Indramayu Bagian Pengaduan

Kabupaten Indramayu



Blok Carik RT 18/04 Desa Krasak Kec. Jatibarang-Indramayu HP:0852 2448 1957 atau 0877 17757016 (Juwarih) Email: [email protected]

JALIN CIPPANAS Bagian Pengaduan

Kabupaten Indramayu


Pekerja migran dan korban perdagangan orang, perempuan dan anak

Perumahan Taman Gatsu Indah Blok D No. 6, Kelurahan Karanganyar Kec/Kab. Indramayu HP:081381066791; 087828675233; 089654644550 Email: [email protected] [email protected]

Gabungan Aliansi Rakyat Daerah Buruh Migran Indonesia (Garda BMI) cabang Indramayu

Bagian Pengaduan

Kabupaten Indramayu

Pengaduan, bantuan hukum, reintegrasi, layanan kesehatan


Jl. Pahlawan I No. 16, RT 02/09, Lemah Mekar, Indramayu, HP: 081324032210 (Solihin Bistok)

Yayasan Kusuma Bongas

Bagian Pengaduan

Kabupaten Indramayu

Pengaduan, bantuan hukum, reintegrasi, layanan kesehatan

Pekerja migran dan korban perdagangan orang, perempuan dan anak

Jl. Penanggul, Desa Bongas, Indramayu HP: 081320552400 (Syarifudin) E-mail: [email protected]

P2TP2A Kab Kuningan

Bagian Pengaduan

Kabupaten Kuningan

Pengaduan Perempuan dan anak Jl. Siliwangi No. 88, Kuningan Tel: (0232) 871015

Badan Keluarga Berencana dan Perlindungan Perempuan Kab. Kuningan

Bagian Pengaduan

Kabupaten Kuningan


Perempuan dan anak Jl. RE Martadinata, Ancaran, Kuningan Tel: (0232) 871444

P2TP2A Kab. Majalengka

Bagian Pengaduan

Kabupaten Majalengka

Pengaduan Perempuan dan anak Jl. Ahmad Kusuma No. 58, Majalengka Tel: (0233) 281608

Dinsosnakertrans Kab. Majalengka




Laki-laki, perempuan dan anak Jl. KH. Abdul Halim No. 498, Majalengka Tel: (0233) 281122 Email: [email protected]






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Badan PMDesa Perempuan dan Keluarga Berencana Kab. Majalengka

Bagian Pengaduan



Perempuan dan anak Jl. Ahmad Kusuma No. 58, Majalengka Tel: (0233) 281608

P2TP2A Kab Purwakarta

Bagian Pengaduan

Kabupaten Purwakarta

Pengaduan Perempuan dan anak Jl. Veteran, Purwakarta HP: 087879948222 atau 08179202960 (Amelyaningsih)

Dinas Sosial Tenaga Kerja dan Transmigrasi Kab. Purwakarta


Kabupaten Purwakarta


Laki-laki, perempuan dan anak Jl. Veteran No. 3, Purwakarta Tel: (0264) 200459 Email: [email protected]

Badan Keluarga Berencana Pelayanan Ibu dan Anak Purwakarta

Bagian Pengaduan

Purwakarta Informasi, sosialisasi tentang bahaya trafficking, pengaduan

Perempuan dan anak Jl. Purnawarman Barat No. 519, Purwakarta Tel: (0264) 201006

P2TP2A Kab. Subang

Bagian Pengaduan

Kabupaten Subang

Pengaduan Perempuan dan anak Jl. Darmodihardjo No. 3, Subang Tel: (0260) 411015

Dinas Sosial Kab. Subang


Kabupaten Subang

Rehabilitasi sosial, pemulangan

Laki-laki, perempuan dan anak Jl. D.I Panjaitan No. 81, Subang Tel: (0260) 411425 Email:[email protected]

BadanPemberdayaan Masyarakat dan Keluarga Berencana Kab. Subang

Bagian Pengaduan

Kabupaten Subang


Perempuan dan anak Jl. Darmodihardjo No. 3, Subang Tel: (0260) 411015

P2TP2A Sumedang Bagian Pengaduan

Sumedang Pengaduan Perempuan dan anak Jl. Dano No. 1, Sumedang Tel: (0261) 201158

Dinas Sosial dan Tenaga Kerja kab. Sumedang


Kabupaten Sumedang


Laki-laki, perempuan dan anak Jl. Pangeran Kornel No. 241, Sumedang Tel: (0261) 201691 Email: [email protected]




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Badan Pemberdayaan Masyarakat Pemerintahan Desa, Keluarga Berencana dan Perlindungan Perempuan Kab. Sumedang

Bagian Pengaduan

Sumedang Informasi, sosialisasi tentang bahaya trafficking, pengaduan

Perempuan dan anak Jl. Dano No. 1, Sumedang Tel:(0261) 201158

P2TP2A Kota Tasikmalaya

Bagian Pengaduan

Kota Tasikmalaya

Pengaduan Perempuan dan anak Jl. Yudanegara No. 75 A, Kota Tasikmalaya Tel: (0265) 340212

P2TP2A Kab Tasikmalaya

Bagian Pengaduan

Kabupaten Tasikmalaya

Pengaduan Perempuan dan anak Jl. Pemuda No. 2 B, Kab. Tasikmalaya Tel: (0265) 313036

Dinas Sosial Tenaga Kerja dan Transmigrasi Kab. Tasikmalaya




Laki-laki, perempuan dan anak Komplek Perkantoran Sukapura, Desa Sukaasih, Kec. Singaparna, Kabupaten Tasikmalaya Tel: (0265) 333156; 543000, Email:[email protected]

Kantor Keluarga BerencanaPerlindungan Perempuan KotaTasikmalaya

Bagian Pengaduan

Kota Tasikmalaya


Perempuan dan anak Jl. Yudanegara No. 75 A, Kota Tasikmalaya Tel: (0265) 340212

Badan Pemberdayaan Masyarakat dan Keluarga Berencana Kabupaten Tasikmalaya

Bagian Pengaduan



Perempuan dan anak Jl. Pemuda No. 2 B, Kab. Tasikmalaya Tel: (0265) 313036


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6.2 List of services in Jakarta (from Government and NGOs)

Table #6. List of services in Jakarta (from Government and NGOs)

Organisasi/ Lembaga

Bagian/Unit Wilayah Kerja

Jenis Layanan Korban yang mendapat layanan


Provinsi DKI Jakarta

Pusat Pelayanan Terpadu- Rumah Sakit POLRI

Bagian PPT (Pusat Pelayanan Terpadu)

Indonesia/ Nasional

Pengaduan, pendampingan korban, Layanan kesehatan

Laki-laki, perempuan dan anak

Jalan Raya Bogor Kramat Jati Jakarta Timur Tel: (021) 8093288 ext 145 Fax: (021) 8094005 Email: [email protected]

BNP2TKI (Badan Nasional Penempatan dan Perlindungan Tenaga Kerja Indonesia)

Direktur Pengamanan dan Pemulangan TKI

Indonesia/ Nasional



Jalan MT Haryono Kav 52, Pancoran, Jakarta Selatan Fax (021) 7981205 Email: [email protected]

Call Center (bebas pulsa):0800- 1000 (dapat diakses dari seluruh Indonesia baik melalui telepon rumah maupun telepon seluler)

Pengaduan telepon dari luar negeri: +6221 29244800 (tidak bebas pulsa)

Pengaduan melalui SMS: Ketik ACA#TKI#NAMA PENGIRIM#Masalah yang diadukan, kirim ke 7266

Balai Pelayanan Penempatan dan Perlindungan Tenaga Kerja Indonesia (BP3TKI) Jakarta

Bagian Pengaduan




Jl Pengantin Ali I No: 71, Ciracas, Jakarta Timur, Provinsi DKI Jakarta Tel: (021) 5204091 Fax: (021) 87781841



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Badan Pemberdayaan Masyarakat dan Perempuan dan Keluarga Berencana Provinsi DKI Jakarta

Bagian Pengaduan


Pengaduan, konseling, pemberian informasi

Perempuan Jl. Jend. A. Yani Kav.64 By Pass Cempaka Putih, Jakarta Pusat Tel: (021) 4246470 Ext. 120 Fax: (021) 42873758

SBMI (Serikat Buruh Migran Indonesia), Sekretariat Nasional – Jakarta

Bagian Pengaduan/ Divisi Advokasi

Indonesia/ Nasional

Pengaduan, bantuan hukum, pendampingan korban, reintegrasi

Pekerja Migran (TKI), korban perdagangan orang

Jl Pengadegan Utara 1 No 01 RT 08 RW 06, Pancoran, Jakarta Tel/Fax: (021) 79193879 Email: [email protected] HP: 085217185558

PBM (Peduli Buruh Migran)


Indonesia/ Nasional

Pengaduan, bantuan hukum, pendampingan korban, shelter, akses kesehatan, reintegrasi

Pekerja migran (TKI), korban perdagangan orang

Jl. Pori Raya No 27 RT 11/12 Kel. Pisangan Timur Jakarta Timur Tel: (021) 4702795 Email:peduliburuhmigran @yahoo.co.id, HP: 081387385506 (Lily Pujiati)

Lembaga Bantuan Hukum (LBH) Jakarta

Penanganan Kasus Perburuhan

Jakarta, Bogor, Depok, Tangerang, Bekasi

Pengaduan, bantuan hukum, untuk korban

Laki-laki, Perempuan, Pekerja Migran (TKI), korban TPPO

Jl. Diponegoro No. 74 Menteng Jakarta Pusat. 10320 Tel: (021) 3145518 Email:lbhjakarta @bantuanhukum.or.id,

Yayasan Pulih Bagian Hotline/ Pengaduan Kasus

Indonesia/ Nasional

Konsultasi psikologis, rujukan, saksi ahli psikologis

Laki-laki, perempuan Jl. Teluk Peleng 63 A, Komplek AL-Rawa Bambu Pasar Minggu, Jakarta Selatan Tel: (021) 788 42580 Fax: (021) 782 3021, Hotline: 021 95002059 Email: [email protected] E-counselling: [email protected]

KePPaK Perempuan (Kelompok Peduli Penghapusan Tindak Kekerasan terhadap Perempuan dan Anak)

Hotline service dan Divisi Layanan


Pengaduan, pendampingan, konseling pemberdayaan pengorganisa-sian & bantuan hukum

Perempuan dan anak Jl. Bintaro Utama I Blok 0-4 No.9 Bintaro-Pesanggrahan Jakarta Selatan Tel: (021) 7343692 Hotline service: 087877273285 Email:setkeppakperempuan @gmail.com







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Rumah Faye Hotline service Provinsi DKI Jakarta dan Batam

Pencegahan, rescue/pembebasan korban pemulihan

Perempuan dan anak Jl. Lingkar Mega Kuningan, Rasuna Said, The East Building lt.20, Jakarta Selatan Hotline service: 087784417213 Email: [email protected]

Mitra Perempuan Bagian pengaduan

Nasional Pengaduan, bantuan hukum, pendampingan korban, konseling

Perempuan Jl. Tebet Barat Dalam 111A/29, PO Box 4113, Jakarta Tel: (021) 83790010; 8296952 Email:[email protected]

www.perempuan.or.id

Asosiasi Tenaga Kerja Indonesia (ATKI-INDONESIA)

Bagian pengaduan

Nasional Pengaduan, konseling, bantuan hukum, pendampingan korban

Buruh migran, korban perdagangan orang

Jl. Delima 1, Blok 70/2/8, Malaka Sari, Duren Sawit, Jakarta Timur Tel: (021) 86617152 Email: [email protected]

Solidaritas Perempuan (SP), Sekretariat Nasional

Bagian pengaduan

Indonesia/ Nasional

Pengaduan, konseling, bantuan hukum, shelter, pendampingan korban

Buruh migran, korban perdagangan orang

Jl. Siaga II RT.002 RW.05 No.36 Pasar Minggu; Kel. Pejaten Barat. Jakarta Selatan Tel: (021) 79183108; 79181260; 7987976 Fax: (021) 7981479 E-mail: [email protected]

Migrant Institute Bagian Crisis Center

Nasional Pengaduan, pemberian informasi, bantuan hukum, pemberdayaan ekonomi

Buruh migran, laki-laki, perempuan

Jl. Haji Ali No.40, Kampung Tengah, Kramat jati, Jakarta Timur Tel/Fax: (021) 87793624 HP: 0818-0593-8825 (Nursalim)

Migrant CARE Bagian Pengaduan

Indonesia/ Nasional

Pengaduan, bantuan hukum, pendampingan korban

Buruh migran, laki-laki, perempuan

Jl. Perhubungan VIII No. 52 RT 001 RW 07, Kelurahan Jati, Kecamatan Pulogadung, Jakarta Timur 13220 Tel/Fax: (021) 29847581 Email: [email protected]

P2TP2A Provinsi DKI Jakarta

Bagian Pengaduan


Pengaduan, rujukan, pendampingan korban, pemberdayaan

Perempuan dan anak Jl. Raya Bekasi Timur Km 18 Pulo Gadung Jakarta Timur Tel: (021) 47882898 Fax: 47882899 Email: [email protected] www.p2tp2a-dki.org Hotline: (021) 47882899 SMS 081317617622 Email: [email protected]



http://www.perempuan.or.id/





http://www.p2tp2a-dki.org/


48

Rumah Perlindungan Sosial Anak (RPSA) Bambu Apus DKI Jakarta

Direktorat Kesejahteraan Sosial Anak


Pengaduan, rehabilitasi sosial, pemulihan

Anak Jl. Salemba Raya No 28, Jakarta Pusat Tel: (021) 3100-375 ext. 2715/2724

Pusat Krisis Terpadu - Rumah Sakit Cipto Mangunkusumo (PKT-RSCM)

Bagian Pengaduan


Layanan kesehatan Laki-laki, perempuan dan anak

Lt. 2 IGD RS.Cipto Mangunkusumo, Jl. Diponegoro Raya No. 71, Jakarta Tel/Fax: 021-316 2261 Email: [email protected]

Rumah Perlindungan dan Trauma Center (RPTC) Kementerian Sosial RI

Bagian Penanganan kasus


Rehabilitasi sosial, pendampingan korban, pemulangan, shelter, reintegrasi sosial, konseling


Jl. Salemba Raya No 28, Jakarta Pusat Tel: (021) 3100437

Pusat Krisis Terpadu “Melati” R.S. AL Mintoharjo

Bagian Pengaduan


Layanan kesehatan Perempuan dan anak Jl. Bendungan Hilir No. 17, Jakarta Pusat Tel: (021) 5703081 ext. 223 HP: 0811995964 (Dwi Purwani)

Kementerian Sosial RI

Direktorat Rehabilitasi Sosial Tuna Sosial dan Korban Perdagangan Orang/RSTS-KPO Direktorat Kesejahteraan Sosial Anak

Indonesia/ Nasional

Penanganan korban, shelter, rehabilitasi sosial, pemulangan, reintegrasi

Pekerja migran, laki-laki, perempuan, anak

Jl. Salemba Raya No 28, Jakarta Pusat Tel: (021) 3100437, 3100-375 ext. 2715/2724

Lembaga Konsultasi Kesejahteraan Keluarga (LK3) - KEMENSOS

Bagian Konsultasi

Indonesia/ Nasional

Konseling, konsultasi, pelayanan, informasi, perlindungan, penjangkauan, pendampingan, rujukan

Laki-laki, perempuan, anak

JL.Salemba Raya no,28, Jakarta Tel: (021) 3907233


49

Lembaga Perlindungan Saksi dan Korban (LPSK)

Divisi Penerimaan Permohonan (Divisi DPP)

Indonesia/ Nasional

Perlindungan saksi dan/atau korban

Laki-laki, perempuan, dewasa dan anak

Jl. Raya Bogor KM 24 No. 47-49 Susukan Ciracas, Jakarta Timur 13750 Tel: (021) 3190 7021 Email: [email protected] No Fax/ Telepon Khusus Divisi DPP (021) 29681552 Email: [email protected]

Panti Sosial Perlindungan Bakti Kasih



Shelter, rehabilitasi sosial

Perempuan, anak Dinas Sosial Provinsi DKI Jakarta Jl. Gunung Sahari II No.6 JakartaPusat Tel: (021) 4222497 /4222498 Fax: (021) 253639

Perhimpunan Advokat Indonesia (PERADI)

Bagian Pengaduan

Nasional Bantuan hukum Laki-laki, perempuan, anak

Grand Slipi Tower, Lantai 11 Jl. S.Parman Kav. 22-24 Jakarta Barat Tel: (021) 25945192; 25945193;25945195; 25945196 Fax: (021) 25945173 Email: [email protected], www.peradi.or.id

Asosiasi Advokat Indonesia (AAI)

Bagian Pengaduan

Nasional Bantuan hukum Laki-laki, perempuan, anak

Plaza Gani Djemat Lt.7, Jl. Imam Bonjol No. 76-78, Jakarta Tel: (021) 3147360 – 3147361 Fax: (021) 3147362 E-mail: [email protected], www.aai.or.id

SPILN (Serikat Pekerja Indonesia Luar Negeri)

Bagian pengaduan

Jakarta Pengaduan,konseling, shelter, pelatihan, pendampingan hukum, pemulangan, reintegrasi sosial

Laki-laki dan perempuan (anak dan dewasa)

Jl. Tebet Barat Dalam VII C no. 11 Jakarta Selatan HP:0852119569990

Yayasan Nanda Dian Nusantara (YNDN)

Bagian Kasus Jakarta Pengaduan, konseling, shelter untuk anak, pendampingan, pemulangan, reintegrasi sosial

Laki-laki dan perempuan (khusus untuk anak)

Jl. Mesjid Raya No. 6 Cipayung Jakarta Timur Tel: (021) 8448920 HP: 087838495182 (Roostien Ilyas) Email:[email protected]



http://www.peradi.or.id/


http://www.aai.or.id/


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Kementerian Luar Negeri

Direktorat Perlindungan Warga Negara Indonesia dan Badan Hukum Indonesia

Indonesia (Nasional), dan Perwakilan Indonesia di luar negeri (Internasional)

Bantuan penanganan kasus; informasi perkembangan penanganan kasus WNI dan BHI di luar negeri;konsultasi terkait perlindungan WNI dan BHI di luar negeri; perbantuan pemulangan WNI dan BHI bermasalah termasuk jenazah WNI dari luar negeri

Pekerja migran (TKI), laki-laki, perempuan, korban perdagangan orang di luar negeri

Jl. Taman Pejambon No.6 Jakarta Pusat. Tel. Sentral: (021) 3441508

• Direktur Perlindungan WNI dan BHI Tel: (021) 3813186 Tel Sentral Ext. 3008 Fax: (021) 3813152

• Kepala Sub Direktorat Perlindungan WNI dan BHI di Luar Negeri Tel: (021) 3813186 Tel Sentral Ext.4113

• Kepala Sub Direktorat Perlindungan WNI di IndonesiaTel Sentral Ext. 4112

• Kepala Sub Direktorat Pengawasan Konsuler Tel Sentral Ext. 4115

• Kepala Sub Direktorat Bantuan Sosial dan Repatriasi WNI Tel Sentral Ext. 4118

International Organization for Migration (IOM)

Unit Counter Trafficking dan Labour Migration

Nasional dan Internasional

Pengaduan, bantuan akses layanan kesehatan, bantuan hukum, pemulangan, reintegrasi

Laki-laki, Perempuan, anak

Gedung Sampoerna Strategic Square Lantai 12A, Jl. Jend. Sudirman Kav 45 – 46 Jakarta 12930 Tel: +62.21.57951275 Fax: +62.21.57951274, Email: [email protected]

Solidarity Center (SC)

Unit Pekerja Migran dan Trafficking

Nasional dan Internasional

Pengaduan Laki-laki, Perempuan, Anak

Cimandiri One Building, lt 4, Jl. Cimandiri no. 1 Cikini Jakarta 10330. Tel: (021) 31936635 Fax:(021) 31903822 Email: [email protected]



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6.3 Helpline information

Table #7. Helpline information

Lembaga/Organisasi Nomor Hotline Jenis Pelayanan Waktu Pelayanan

Hotline Kementerian Sosial

082111300911 - Kekerasan dalam rumah tangga, kekerasan terhadap anak, perdaganganorang, orang terlantar dan isu-isu sosial

24 jam

Call Center POLRI 110 (gratis) - Layanan berupa informasi, pelaporan (kecelakaan, bencana, kerusuhan,dll.) dan pengaduan (penghinaan, ancaman, tindak kekerasan dll.

24 jam

TEPSA (Telepon Pela-yanan Sosial Anak )

1500-771 atau 081238888002

- Isu perlindungan anak 24 jam

Hotline Kementerian Pemberdayaan Perempuan dan Perlindungan Anak

08123119001 082125751234

- Isu perempuan dan anak (kekerasan terhadap anak, kekerasan dalamrumah tangga, perdagangan orang, dan isuperempuan dan anak lainnya)

24 jam

Call Center BNP2TKI - “Halo TKI”(bebas pulsa):0800- 1000(dapat diakses dari seluruhIndonesia)

- Nomor Pengaduan dari luarnegeri:+6221 29244800(Nomor ini tidak gratis)

- SMS ke No. 7266.Ketik : ACA#TKI#NAMAPENGIRIM#Masalah yangdiadukan,kirim ke 7266. Nomor inihanya untuk SMS dan hanya

- Pekerja migran yang mengalami pelanggaran hak, eksploitasi danperdagangan orang (bantuan termasuk pengaduan kasus, penanganankasus, repatriasi, pelatihan keterampilan, dukungan reintegrasi)

24 jam

52

berlaku di Indonesia. Nomor ini tidak gratis.

Kementerian Ketenagakerjaan

Telepon atau SMS ke nomor 0821 24 333 888

Pengaduan juga dapat disampaikan melalui e-mail ke alamat:[email protected]

- Pekerja migran yang mengalami pelanggaran hak, eksploitasi danperdagangan orang (bantuan termasuk pengaduan kasus dan penanganankasus)

Jam kerja

TRC Kemensos RI Call Center: 082 111 130 0911 SMS Center: 085 717 999 911 Email: [email protected]

- Penyandang Masalah Kesejahteraan Sosial (PMKS) diantaranya anakterlantar, lanjut usia terlantar, korban penyalahgunaan napza, penyandangdisabilitas, korban perdagangan orang (trafficking), gelandangan, pengemisdan penyandang tuna sosial lainnya.

TRC bertugas melakukan penjangkauan, pendampingan dan melakukan assesment permasalahan sosial baik yang terjadi secara klinis (personal – individual) maupun secara kelompok (klasikal) sesuai dengan prinsip-prinsip Ilmu pekerjaan Sosial.

24 jam

Kementerian Luar Negeri

021 381 31 86 - Pekerja migran yang mengalami pe-langgaran hak, eksploitasi dan perdagangan orang (bantuan termasuk pengaduan kasus dan penanganankasus)

Jam kerja

SBMI (Serikat Buruh Migran Indonesia)

085217185558 (Divisi Advokasi)

-Pekerja migran yang mengalami pelanggaran hak, eksploitasi danperdagangan orang (bantuan termasuk pengaduan kasus dan penanganankasus)

24 jam



53

7. What help may be available in the village?

There are institutions and organizations in your village that might be able to help you. Some of these institutions or organizations might be able to identify you as a trafficking victim and refer you to help from other institutions or organizations. Others might offer more general forms of assistance to those in need and be able to provide you with different assistance and support that you need, such as vocational training, medical care and so on.

Table #8. Help at the village level Name of institution or organization Type of assistance provided Website; Internet-based information

(where available) Kantor Kepala Desa/Kelurahan (Village Administrative Office)

Processing personal identity documents

Puskesmas – Pusat Kesehatan Masyarakat (Community Health Center)

Medical care and treatment For a list of puskesmas in West Java see: www.diskes.jabarprov.go.id/dmdocuments/d920e2db1a5fbf29a3928cf3c7cd4173.pdf

Karang Taruna (Youth Organization) Vocational training activities for youth www.karangtarunajabar.id/

PKK – Pembinaan Kesejahteraan Keluarga (Family Welfare Guidance)

Referrals to vocational skills training for women

Motekar – Motivator Ketahanan Keluarga (Family Resilience Motivator)

Family counseling; referrals for services as needed www.bp3akb.jabarprov.go.id/tag/motekar/

TPL – Tenaga Pendamping Lapangan of P2TP2A (Field Assistance Officer)4

Referrals to service providers through P2TP2A

LPMD – Lembaga Pemberdayaan Masyarakat Desa (Village Community Empowerment Institution)

Vocational training; small business assistance (grants/loans); small business training

www.slideshare.net/abieyanka/lembaga-pemberdayaan-masyarakat-desa-lpmd-22215008

BUMDES – Badan Usaha Milik Desa (Village-Owned Enterprises)

Business training, grants and loans www.bumdes.kemendesa.go.id/

TKSK – Tenaga Kesejahteraan Sosial Kecamatan (Sub-district Social Welfare Workers)

Preliminary identification; family tracing for victims; compiling data on vulnerable groups in the village

For information about TKSK in West Java Province, see: www.fkpsmjabar.blogspot.co.id/2010/02/daftar-tksk-di-provinsi-jawa-barat.html

SAKTI PEKSOS – Satuan Bakti Pekerja Sosial (Satuan Bakti of Social Worker)

Identification of trafficking victims; counseling; referrals for services; accompanying trafficking

www.saktipeksos.blogspot.co.id/

4 Only available in Cianjur district

http://www.diskes.jabarprov.go.id/dmdocuments/d920e2db1a5fbf29a3928cf3c7cd4173.pdf

http://www.diskes.jabarprov.go.id/dmdocuments/d920e2db1a5fbf29a3928cf3c7cd4173.pdf

http://www.karangtarunajabar.id/

http://bp3akb.jabarprov.go.id/tag/motekar/

http://www.slideshare.net/abieyanka/lembaga-pemberdayaan-masyarakat-desa-lpmd-22215008



http://www.bumdes.kemendesa.go.id/

http://www.fkpsmjabar.blogspot.co.id/2010/02/daftar-tksk-di-provinsi-jawa-barat.html

http://www.fkpsmjabar.blogspot.co.id/2010/02/daftar-tksk-di-provinsi-jawa-barat.html

http://www.saktipeksos.blogspot.co.id/

54

victims to receive services; family tracing for victims UILS (Unit Informasi Layanan Sosial/Unit of Social Information Services).

Training for business and business marketing; psychological counseling; medical services

Forum Anak Desa (Village Children’s Forum)

Peer education to end violence against children www.bp3akb.jabarprov.go.id/forum-anak-provinsi-jawa-barat/

Majelis Ta’lim (Islamic informal gathering) Religious counseling and family counseling/mediation Head of RT – Rukun Tetangga (Harmonious Neighborhood)

Referral letters for assistance for poor people; food and monetary aid for the poor

Head of RW – Rukun Warga (Harmonious Citizen)

Endorsement letters to refer for assistance for poor people; food and monetary aid for the poor

TRC – Tim Reaksi Cepat (Rapid Response Team)

Identification of all vulnerable persons; referrals for services; rescue/removal of persons at risk; family tracing for victims; rapid assessment of the basic needs of a person in an emergency situation; and emergency response

www.trc.kemsos.go.id

Pendamping (Program Keluarga Harapan) PKH – Ministry of Social Affairs

Financial assistance (cash and non-cash assistance) to support children to attend school; family health services (especially for children 0-6 years old, pregnant mothers, and children with disabilities)

Pendamping (Program Kesejahteraan Sosial Anak) PKSA

Financial assistance Tepsa: 081238888002

Sakti Pekerja Sosial (State Social Worker) – Ministry of Social Affairs

Identification of all vulnerable persons; referrals for services; rescue/removal of persons at risk; family tracing for victims; rapid assessment and emergency response

Facebook: sakti peksos

Tagana – Tim Tanggap Darurat (Emergency Response Team)

Referrals for services (including to state social workers); coordination with the relevant stakeholders

www.korantagana.wordpress.com/trc-kementerian-sosial/

Fasilitator Desa (Village Facilitator) Referrals for services Bhabinkamtibmas – Bhayangkara Pembina Keamanan dan Ketertiban Masyarakat (Trustees of Public Order and Safety)

Identification of trafficking victims; accompanying victims to lodge a complaint/report; monitoring and providing follow-up on legal cases and informing victims of case progress; physical protection of victims

www.bhabinkamtibmas.com/

Babinsa – Bintara Pembina Desa (NCO Village Commando, Army)

Accompanying victims to lodge a complaint/report; monitoring and providing follow-up on legal cases and informing victims of case progress; physical protection of victims

http://www.bp3akb.jabarprov.go.id/forum-anak-provinsi-jawa-barat/

http://www.bp3akb.jabarprov.go.id/forum-anak-provinsi-jawa-barat/

http://www.trc.kemsos.go.id/

http://www.korantagana.wordpress.com/trc-kementerian-sosial/

http://www.korantagana.wordpress.com/trc-kementerian-sosial/

http://www.bhabinkamtibmas.com/

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Guru (Teacher) Informal counseling and advice; Referrals for services; Education

Amil (Muslim Leader) Religious counseling and mediation; Processing of marriage/divorce certificate

56

8. What help is available from the police?

8.1 Information about the police in Indonesia – who they are, what they do

The police in Indonesia are required by law to help you if you are a trafficking victim. Which police you decide to talk to will depend on where you live or where you are. All police officers can listen to you and refer you to the closest police who can accept your case. Most trafficking cases are dealt with by the Polres.

If you don’t get a helpful answer from the police officer that you speak to, you can contact the Integrated Service Center (Pusat Pelayanan Terpadu or PPT) or Integrated Service Center for Women and Children (Pusat Pelayanan Terpadu Pemberdayaan Perempuan dan Anak or P2TP2A) for help. Remember that you are not required to talk to the police to receive assistance.

Diagram #4. Police structure at the village, district and provincial level

Many of the Polres have UPPA, which are special police units to deal with human trafficking. You can go to the police closest to you and ask for help. You can also report your case to the Unit IV (Human Trafficking Unit) Sub Directorate III of the Directorat of General Crime of Indonesa Police headquarters (Markas Besar POLRI) in Jakarta.

village/city

POLSEK/POLSEKTA

BHABINKAMTIBMAS

district/city district

POLRES/POLRESTA

UPPA

Province

POLDA

UPPA

57

Different units of police in Indonesia include:

The BHABINKAMTIBMAS (Bhayangkara Pembina Keamanan dan Ketertiban Masyarakat or Bhayangkara) are Trustees of Public

Order and Safety. They are the staff of the Polsek who work in the village and handle unsafe situations. Every village has a Bhabinkamtibmas.

The POLSEK (Polisi Sektor) is the police officer who is responsible at the sub-district level. Every sub-district has a Polsek. In the city

sub-district, the responsible police officer is called the POLSEKTA.

The POLRES (Polisi Resor) is the police officer who is responsible at the district level. In the city district, the responsible police officer

is called the POLRESTA.

The POLDA (Polisi Daerah) are the regional police. The Polda are in charge of police duties at the province level and supervise the

Polres.

The UPPA (Unit Pelayanan Perempuan dan Anak) (Women and Children Services Unit) is the unit at the district/district city level and

at the provincial level that is in charge of providing protection to women and children who are victims of crime, including trafficking victims,

and law enforcement action against traffickers.

The Unit IV (Human Trafficking Unit) is the unit under Sub Directorate III of the Directorat of General Crime of Indonesa Police headquarters (Markas Besar POLRI) that is in charge of counseling the victim/witness about the case, preparing of reports/complaints, requesting a post mortem or visum of the victim, conducting investigations and inquiries, sending the file to the public prosecutor, referring to psychological services and referring the victims/witneses to a protection home/crisis center.

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8.2 Contact information for the police in West Java and Jakarta

Table #9. Contact information for police in West Java and Jakarta

Organisasi/ Lembaga

Bagian/Unit Wilayah Kerja Jenis Layanan Korban yang mendapat layanan


Provinsi Jawa Barat Polda Jawa Barat Unit Pelayanan

Perempuan dan Anak (UPPA)

Provinsi Jawa Barat

Pengaduan konseling dan konsultasi hukum, layanan rujukan

Laki-laki dan perempuan, anak dan dewasa

Jl. Soekarno Hatta No. 748 Bandung Tel: (022) 7800005/7800201,www.jabar.polri.go.id

BANDUNG Polwiltabes Bandung Unit Pelayanan


Kota Bandung Pengaduan Perempuan dan Anak

Jl. Jawa Barat No. 1 Bandung Tel: (022) 4203501

Polrestabes Bandung Unit Pelayanan Perempuan dan Anak (UPPA)

Bandung Pengaduan, konseling dan konsultasi hukum


Jl. Merdeka No. 18-20 kota Bandung Tel: (022)4203500www.tabesbandung.jabar.polri.go.id

Polres Bandung Unit Pelayanan Perempuan dan Anak (UPPA)

KotaBandung Pengaduan, konseling dan konsultasi hukum, layanan rujukan

Perempuan dan Anak

Jl. Bhayangkara No.1 Soreang Tel: (022) 85871980

Polres Bandung Barat Unit Pelayanan Perempuan dan Anak (UPPA)

Bandung Pengaduan, konseling dan konsultasi hukum, layanan rujukan

Perempuan dan Anak

Jl. Sukajadi No. 141, Bandung Tel: (022) 2031181

Polres Bandung Tengah

Unit Pelayanan Perempuan dan Anak (UPPA)

Bandung Pengaduan konseling dan konsultasi hukum, layanan rujukan

Laki-laki, perempuan, anak dan dewasa

Jl. Jend. Ahmad Yani No.282, Bandung Tel: (022) 7200058

Polres Bandung Timur


Bandung Pengaduan konseling dan konsultasi hukum, layanan rujukan

Laki-laki, perempuan, anak dan dewasa

Jl. Ah Nasutiona No.21 Cipadung Bandung Tel: (022) 7800110

Polsekta Sukasari Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Geger Kalong Hilir no.155 Bandung, Tel: (022) 2013179

Polsekta Sukajadi Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Sukajadi 217 Bandung Tel: (022) 2031615

http://www.jabar.polri.go.id/

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Polsekta Astanaanyar Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Astana Anyar 298 Bandung Tel: (022) 5204769

Polsekta Cicendo Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Pasir Kaliki 117 Bandung Tel: (022) 601503

Polsekta Bandung Kulon

Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Holis no.7 Bandung Tel: (022) 6011554

Polsekta Andir Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Saritem No. 4 Bandung Tel:(022) 6012062

Polsekta Babakan Ciparay


Jl. Seokarno Hatta Tel: (022) 6015345

Polsekta Bojongloa Kidul


Jl. Peta no. 104 Bandung Tel:(022) 5211082

Polsekta Bojongloa Kaler


Jl Numi Kopo Kencana Bandung Tel:(022) 6037706

Polsekta Cibeunying Kidul


Jl. Ahmad Yani no 879 Bandung Tel:(022) 7271128

Polsketa Cibeunying Kaler


Jl. Cikutra Barat no. 5 bandung Tel:(022) 2504127

Polsekta Lengkong Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Buah Batu no 193 Bandung Tel:(022) 73009538

Polsekta Kiaracondong


Jl. Kiaracondong no. 167 Bandung Tel: (022) 7312219

Polsekta Cidadap Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Setiabudi no.186 Bandung Tel:(022) 2013521

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Polsekta Coblong Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Sangkuriang no. 10 Bandung Tel:(022) 2502532

Polsekta Bandung Wetan


Jl. Cihapit no. 2 Bandung Tel:(022) 4201741

Polsekta Sumur Bandung


Jl. Kebon Sirih no. 38 Bandung Tel:(022) 4235675

Polsekta Regol Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Moh. Toha no. 81 Bandung Tel:(022) 5202169

Polsekta Ujung Berung


Jl. A.H. Nasution no. 6 Bandung Tel:(022) 7800110

Polsekta Panyileukan Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Ahmad Yani no. 10 Bandung Tel:(022) 7810348

Polsekta Antapani Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl Cisaranten Kulon Tel:(022) 7208467

Polsekta Arcamanik Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Batu Nunggal no. 6 Bandung Tel:(022) 7805022

Polsekta Bandung Kidul


Jl. Bumi Asih no. 2A Cipamokolan Bandung Tel:(022) 7508122

Polsekta Ranca Sari Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Ciwastra no. 289 Bandung Tel:(022) 7511153

Polsekta Buah Batu Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Alun-Alun Utara no. 21 Bandung Tel: (022) 7565727

Polsek Gede Bage Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Gedebage Bandung. Tel: (022) 87523549

Polsek Cinambo Bagian pengaduan Bandung Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Soekarno Hatta Bandung Tel:(022) 73944380

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CIMAHI Polres Kota Cimahi Unit Pelayanan


Kota Cimahi Pengaduan Perempuan dan Anak

Jl. Raya Cibabat Tel: (022) 6652194

Polres Cimahi Unit Pelayanan Perempuan dan Anak (UPPA)

Cimahi Pengaduan Perempuan dan Anak

Jalan Raya Jenderal Haji Amir Machmud No.333, Karangmekar, Cimahi Tengah, Cigugur Tengah, Cimahi, Kota Cimahi, Jawa Barat 40523 Tel:(022) 6652194

Polsek Cimahi Bagian pengaduan Cimahi Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Citeureup, Cimahi, Cimahi Utara, Kota Cimahi, Jawa Barat 40512 Tel:(022) 6634997

Polsek Lembang Bagian pengaduan Cimahi Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl.Raya Barat, Cimahi, Cimahi Tengah, Kota Cimahi, Jawa Barat 40552 Tel:(022) 2786912

Polsek Pharmindo Bagian pengaduan Cimahi Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Mendut III, Kel. Cibereum, Kec. Cimahi Selatan, Melong, Cimahi Sel., Kota Cimahi, Jawa Barat 40534 Tel:(022) 6047578

KARAWANG POLRES KARAWANG Unit Pelayanan


Karawang Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Surontokunto NO. 110. Karawang Tel: (0267) 402204 www.karawang.jabar.polri.go.id

Polsek Karawang Bagian pengaduan Karawang Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Suroto Kunto No. 110, Warungbambu, Karawang Tim., Kabupaten Karawang, Jawa Barat 41371, Tel:(0267) 402516

Polsek Karawang Kota Bagian pengaduan Karawang Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Pasundan No. 1, Adiarsa Bar., Karawang, Kabupaten Karawang, Jawa Barat 41313

Polsek Teluk Jambe Bagian pengaduan Karawang Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jalan Sukagalih Teluk Jambe, Pinayungan, Karawang, Kabupaten Karawang, Jawa Barat 41361 Tel:(0267) 642222

Polsek Pangkalan Bagian pengaduan Karawang Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Raya Pangkalan, Tamansari, Pangkalan, Kabupaten Karawang, Jawa Barat 41362, Tel:(0267) 409612

62

Polsek Klari Bagian pengaduan Karawang Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Raya Duren Klari, Duren, Klari, Karawang Regency, West Java 41371 Tel:(0267) 431032

Polsek Telaga Sari Bagian pengaduan Karawang Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Raya Telaga Sari/Kosambi 2, Belendung, Klari, Kabupaten. Karawang, Jawa Barat 41381 Tel:(0267) 510110

Polsek Ciampel Bagian pengaduan Karawang Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Raya No.23, Kutapohaci, Ciampel, Kabupaten Karawang, Jawa Barat 41363 Tel:(0276) 8617856

Polsek Jatisari Bagian pengaduan Karawang Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Raya Jatisari, Mekarsari, Jatisari, Kabupaten Karawang, Jawa Barat 41374 Tel:(0264) 360110

Polsek Cilamaya Bagian pengaduan Karawang Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Raya Cilamaya, Tegalwaru, Cilamaya Wetan, Kabupaten Karawang, Jawa Barat 41384 Tel:(0264) 340988

CIANJUR POLRES CIANJUR Unit Pelayanan


Kab. Cianjur Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. KH. Abdullah Bin Nuh Cianjur 43251 Tel: (0264) 261110 www.cianjur.jabar.polri.go.id

Polsek Cianjur Kota Bagian pengaduan Cianjur Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jalan Siliwangi No.42, Pamoyanan, Kec. Cianjur, Kabupaten Cianjur, Jawa Barat 43211 Tel:(0263) 271764

Polsek Pacet Bagian pengaduan Cianjur Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Raya Puncak - Cianjur, Cimacan, Cipanas, Kabupaten Cianjur, Jawa Barat 43253 Tel:(0263) 512610

Polsek Karang Tengah Bagian pengaduan Cianjur Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Raya Bandung KM No.3, Hegarmanah, Cianjur, Kabupaten Cianjur, Jawa Barat 43281 Tel:(0263) 261453

Polsek Pagelaran Bagian pengaduan Cianjur Pengaduan Laki-laki dan perempuan, anak dan dewasa

Jl. Raya Tanggeung, Situhiang, Pagelaran, Kabupaten Cianjur, Jawa Barat 43266 Tel:(0263) 363565

63

SUKABUMI Polres Sukabumi Unit Pelayanan


Kab. Sukabumi Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Raya Sudirman No.12 Sukabumi Tel: (0266) 434110 www.sukabumi.jabar.polri.go.id

Polresta Sukabumi Unit Pelayanan Perempuan dan Anak (UPPA)

Kota Sukabumi Pengaduan konseling dan konsultasi hukum, layanan rujukan


Jl. Perintis Kemerdekaan No.10 Sukabumi 43111 Tel: (0266) 245068

Polsek Cibadak

Bagian pengaduan Sukabumi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Cibadak Sukabumi Tel: (0266) 531136

Polsek Nagrak Bagian pengaduan Sukabumi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Nagrak Sukabumi Tel: (0266) 534110

Polsek Cikidang


Jl. Cikidang Sukabumi Tel: (0266) 621210

Polsek Cikembar


Jl. Pelabuhan II No 425 Cikembar Tel: (0266) 321110

Polsek Cicurug


Jl. Cicurug Sukabumi Tel: (0266) 731210

Polsek Parung Kuda


Jl. Raya Siliwangi No.52 Parung Kuda Sukabumi Tel: (0266) 531853

Polsek Kalapa Nunggal


Jl. Kalapa Nunggal Sukabumi Tel: (0266) 620110

Polsek Pelabuhanratu Bagian pengaduan Sukabumi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Kidang kencana No.2 Sukabumi Tel: (0266) 431110

Polsek Warung Kiara Bagian pengaduan Sukabumi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Warung Kiara Sukabumi Tel: (0266) 321823

Polsek Cisolok


Jl. Cisolok Sukabumi Tel: (0266) 431034

64

Polsek Jampang Tengah


Jl. Jampang Tengah Sukabumi Tel: (0266) 460110

Polsek Sagaranten


Jl. Sagaranten Sukabumi Tel: (0266) 341125

Polsek Lengkong


Jl. Lengkong Sukabumi Tel: (0266) 6461567

Polsek Ciemas


Jl. Ciemas Sukabumi

Polsek Surade


Jl. Raya Cibarehong Tel: (0266) 490295

Polsek Cidahu


Jl. Cidahu Sukabumi Tel: (0266) 733598

Polsek Parakan Salak Bagian pengaduan Sukabumi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Parakan Salak Sukabumi Tel: (0266) 735117

Polsek Simpenan


Jl. Simpenan Sukabumi, Tel: (0266) 490599

Polsek Cikakak


Jl. Cikakak Sukabumi Tel: (0266) 6440361

Polsek Purabaya


Jl. Purabaya Sukabumi Tel: (0266) 340099

Polsek Tegal Buleud Bagian pengaduan Sukabumi Pengaduan

Perempuan, laki-laki, dewasa dan anak

Jl. Tegal Buleud Sukabumi

Polsek Kali Bundeur Bagian pengaduan Sukabumi Pengaduan


Jl. Kali Bundeur Sukabumi

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Polsek Ciracap Bagian pengaduan Sukabumi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Ciracap Sukabumi Tel: (0266) 490487

Polsek Jampang kulon Bagian pengaduan Sukabumi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Panglayungan No 31 Tel:(0266) 490110

Polsek Bojong Genteng


Jl. Raya Berekah Km12, Tel: (0266) 620580

Polsek Caringin


Jl. Siliwangi Tel: (0266) 238307

Polsek Nyalindung


Jl. Nyalindung Tel: (0266) 480110

Polsek Gegerbitung Bagian pengaduan Sukabumi Pengaduan


Jl. Gegerbitung Tel:(0266) 241592

Polsek Curug kembar Bagian pengaduan Sukabumi Pengaduan


Jl. Curugkembar Km 12

BEKASI POLRESTA BEKASI Unit Pelayanan


Bekasi Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Pramuka NO 79. Bekasi Tel: (021) 8841110 EXT.569

Polres Kabupaten Bekasi

Bagian pengaduan Bekasi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Ki Hajar Dewantara No. 1 Bekasi 17530 Tel: (021) 89113533

Polsek Bekasi Barat


Jl. Jend. Sudirman No 100 Bekasi Tel: (021) 9942752

Polsek Bekasi Timur Bagian pengaduan Bekasi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Tri Satya, No 27 Perum Rawalumbu Bekasi Tel: (021) 9180546

Polsek Bekasi Selatan Bagian pengaduan Bekasi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Pulo Ribung Raya, No. Bekasi Tel:(021) 82402647

66

Polsek Bekasi Utara Bagian pengaduan Bekasi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Taman Harapan Indah Bekasi Tel: (021) 88989669

Polsek Tambun


Jl. Sultan Hasanudin No 86 Bekasi Tel: (021) 8802738

Polsek Pondok Gede Bagian pengaduan Bekasi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Jatiwaringin No 108 Bekasi Tel: (021) 8462538; 84975393

Polsek Cibitung


Jl. Imam Bonjol No 17 Cikarang Barat, Bekasi Tel: (021) 8901150

Polsek Bantar Gebang Bagian pengaduan Bekasi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Narogong Bekasi Tel: (021) 8250566

Polsek Jatiasih


Jl. Swatantra IV N0 5 Bekasi Tel: (021) 8210110

Polsek Cikarang


Jl. Yos Soedarso Cikarang Bekasi Tel:(021) 8900871

Polsek Cikarang



Polsek Cikarang



Polsek Lemah Abang Bekasi


Jl. Raya Citarik No 1 Bekasi Tel:(021) 89141940

Polsek Kedung Waringin


Jl. Raya Bojongsari No 51 Bekasi Tel:(021) 89140153

Polsek Babelan


Jl. Perjuangan Bekasi Tel: (021) 8920012

Polsek Tarumajaya


Jl. Raya Tarumajaya No 3 Bekasi Tel:(021) 88990277

67

Polsek Sukatani


Jl. Raya Sukatani No 2 Bekasi Tel:(021) 8916075

Polsek Cibarusah


Jl. Raya Loji Bekasi Tel: (021) 89952516

Polsek Serang Baru Bagian pengaduan Bekasi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Serang Cibarusah Bekasi Tel:(021) 89952376

Polsek Tambelang


Jl. Raya Sukarapi Bekasi Tel:(021) 89171110

Polsek Pebayuran


Jl. Raya Pebayuran Bekasi Tel:(021) 89150110

Polsek Setu


Jl. Suprapto No 2 Bekasi Tel:(021) 8250532

Polsek Cabang Bungin Bagian pengaduan Bekasi Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Tapak Serang No 17 Bekasi Tel:(021) 89180203

Polsek Muaragembong


Jl. Raya Muaragembong No 10 Bekasi Tel:(021) 89190074

BOGOR Polres Bogor Kota Unit Pelayanan


Kota. Bogor Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Kapten Muslihat, No.18 Tel: (0251) 8381360

Polres Bogor Unit Pelayanan Perempuan dan Anak (UPPA)

Bogor Pengaduan konseling dan konsultasi hukum, layanan rujukan


Jl. Tegar Beriman, Cibinong Tel: (0251) 381360

Polsek Babakan Madang

Bagian pengaduan Bogor Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. MH. Thamrin Desa Citaringgul, Kec. Babakan Madang Kab. Bogor 16810 Tel:(021) 87962777

Polsek Bogor Barat


Jl. Semplak Kel. Menteng, Kec. Bogor Barat Kota Bogor 16111 Tel: (0251) 8322054

68

Polsek Bogor Timur


Jl. Pajajaran Kel. Baranangsiang, Kec. Bogor Timur Kota Bogor 16143 Tel: (0251) 8322014

Polsek Bogor Selatan Bagian pengaduan Bogor Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl Pahlawan No. 64 Bogor Tel: (0251) 8321972

Polsek Bogor Tengah Bagian pengaduan Bogor Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. RE Martadinata No 9 Bogor Tel: (0251) 8327428

Polsek Bogor Utara


Jl. Jalan Pajajaran No. 16 Kel. Bantar Jati, Kec. Bogor Utara Kota Bogor 16153 Tel: (0251) 8325505

Polsek Bojong Gede Bagian pengaduan Bogor Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Gaperi Bojonggede

Polsek Caringin


Jl. Raya Sukabumi Km 20 Tel: (0251) 224417

Polsek Cariu


Tel:(021) 89961058

Polsek Ciampea


Jl. Letnan Sukarna 16 Tel:(0251) 621146

Polsek Cibinong


Jl. Jalan Kayu Manis Kel. Cirimekar, Kec. Cibinong Kab. Bogor 16917 Tel:(021) 8752217

Polsek Cigudeg


Jl. Bunar Tel:(0251) 681110

Polsek Cileungsi


Jl. Jalan Raya Alternatif Cibubur Desa Cileungsi, Kec. Cileungsi Kab. Bogor 16820 Tel:(021) 8230861

Polsek Citeureup


Jl. Jalan Kamurang Raya Desa Citeureup, Kec. Citeureup Kab. Bogor 16810 Tel:(021) 8752229

69

Polsek Ciomas


Jl. Raya Cibalagung Tel:(0251) 322324

Polsek Ciawi


Jl. Raya Puncak Ciawi Tel:(0251) 240110

Polsek Cibungbulang Bagian pengaduan Bogor Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Cibungbulang Km 18 Tel:(0251) 647398

Polsek Cijeruk


Jl. Raya Sukabumi Tel:(0251) 220110

Polsek Cisarua


Jl. Raya Puncak 132 Tel:(0251) 254540

Polsek Dramaga


Jl. Jalan Raya Dramaga Bogor Tel:(0251) 624107

Polsek Gunung Putri


Jl. Jalan Cikuda-Wanaherang Desa Wanaherang, Kec. Gunung Putri Kab. Bogor 16965 Tel:(0251) 8671405

Polsek Gunung Sindur Bagian pengaduan Bogor Pengaduan Perempuan, laki-laki, dewasa dan anak

Tel:(021) 7561844

Polsek Jasinga


Jl. Letjen Sayuti 5 Tel:(0251) 688110

Polsek Jonggol


Tel:(021) 89931174

Polsek Jonggol


Tel:(021) 89931174

Polsek Klapanunggal Bagian pengaduan Bogor Pengaduan Perempuan, laki-laki, dewasa dan anak

Tel:(021) 82492276

70

Polsek Kemang


Jl. Jalan Raya Semplak No. 122 Desa Semplak, Kec. Bogor Barat Kota Bogor 16310 Tel:(0251) 7535935

Polsek Leuwiliang


Jl. Raya Leuwiliang Tel:(0251) 647003

Polsek Megamendung Bagian pengaduan Bogor Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Megamendung Tel:(0251) 248569

Polsek Nanggung


Jl. Raya Nanggung Tel:(0251) 682769

Polsek Parung


Jl. Jalan Raya Bojong Sari Desa Parung, Kec. Parung Kab. Bogor 16340 Tel:(0251) 616007

Polsek Parung Panjang


Jl. Jalan Parung Panjang Raya Kel. Parung Panjang, Kec. Parung Panjang Kota Bogor 16360 Tel:(021) 5978880

Polsek Rumpin


Tel:(021) 75791076

Polsek Sukaraja


Jl. Jalan Raya Bogor-Jakarta Km 45 Desa Cibuluh, Kec. Bogor Utara Kota Bogor 16151 Tel: (0251) 56678

Polsek Tamansari


Jl. Jalan Raya Taman sari Bogor Tel:(0251) 8388164

DEPOK POLRES METRO DEPOK


Depok Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Margonda Raya No. 14 Tel:(021) 7520035; 7520014; 77202414

Polsek Cimanggis

Bagian pengaduan Depok Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Bogor Km3 Tel:(021) 8741483

Polsek Sukmajaya

Bagian pengaduan Depok Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Tole Iskandar No 15 Tel:(021) 77828934

71

Polsek Beji Bagian pengaduan Depok Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. H. Asmawi No 23 Tel:(021) 7520532

Polsek Pancoran Mas Bagian pengaduan Depok Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Sawangan No 41 Tel:(021) 7520529

Polsek Limo Bagian pengaduan Depok Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Cinere 136 Tel:(021) 754489

Polsek Sawangan Bagian pengaduan Depok Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Cinangka Tel:(021) 7496879

Polsek Bojong Gede Bagian pengaduan Depok Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Tonjong No 21 Tel:(0251) 551110

CIAMIS POLRES CIAMIS Unit Pelayanan


Kab. Ciamis Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Jend. Sudirman No. 267 Ciamis Tel: (0265) 771110

Polsek Ciamis Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Jenderal Sudirman No.34, Sindangrasa, Kec. Ciamis, Kabupaten Ciamis, Jawa Barat 46215 Tel:(0265) 772071

Polsek Cikoneng Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Cirahong, Panyingkiran, Kec. Ciamis, Kabupaten Ciamis, Jawa Barat 46211 Tel:(0265) 338414

Polsek Cihaurbeuti Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

JL Baru, No. 1, Cihaurbeuti, Cihaurbeuti, Ciamis, Kabupaten Ciamis, Jawa Barat 46262 Tel:(0265) 420120

Polsek Panumbangan Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Panumbangan, Medanglayang, Ciamis, Kabupaten Ciamis, Jawa Barat 46263 Tel:(0265) 420440

Polsek Panjalu Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Pasanggrahan Kp. No. 7, Benteng, Kec. Ciamis, Kabupaten Ciamis, Jawa Barat 46211 Tel:(0265) 450283

72

Polsek Kawali Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Siliwangi, Kawali, Ciamis, Kabupaten Ciamis, Jawa Barat 46214 Tel:(0265) 791346

Polsek Cipaku Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

JL Raya Kawali, Ciamis, Kec. Ciamis, Kabupaten Ciamis, Jawa Barat 46274 Tel:(0265) 791894

Polsek Panawangan Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Tel: (0265) 5638980

Polsek Rajadesa Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Tel: (0265) 2796110

Polsek Rancah Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Rancah Banjar No.1, Rancah, Kabupaten Ciamis, Jawa Barat 46387 Tel:(0265) 740110

Polsek Lakbok Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Lakbok No. 5B, Sukanagara, Lakbok, Kabupaten Ciamis, Jawa Barat 46385

Polsek Banjarsari Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Jalan Lakbok - Banjarsari, Banjarsari, Cibadak, Ciamis, Kabupaten Ciamis, Jawa Barat 46483 Tel:(0265) 650110

Polsek Padaherang Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Padaherang, Karangsari, Ciamis, Pangandaran, Jawa Barat 46384 Tel:(0265) 650781

Polsek Kalipucang Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Tel: (0265) 633140

Polsek Pangandaran Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Tel: (0265) 639075

Polsek Parigi Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Timur 249, Ciamis, Jawa Barat 46215 Tel:(0265) 633110

73

Polsek Cijulang Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Cijulang, Cijulang, Pangandaran, Jawa Barat 46394 Tel:(0265) 633161

Polsek Langkaplancar Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Tel: (0265) 5638977

Polsek Pamarican Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Pamarican No.118, Pamarican, Ciamis, Kabupaten Ciamis, Jawa Barat 46382

Polsek Cimaragas Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

JL Ciamis-Banjar, Bojongmengger, Ciamis, Kabupaten Ciamis, Jawa Barat 46271 Tel: (0265) 774534; 743610

Polsek Cijeungjing Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

JL Ciamis-Banjar, Bojongmengger, Ciamis, Kabupaten Ciamis, Jawa Barat 46271 Tel:(0265) 774534

Polsek Cimerak Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Cimerak, Pangandaran, Jawa Barat, Tel: (0265) 5638960

Polsek Sukadana Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Tel: (0265) 2752210

Polsek Cigugur Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Cigugur, Kabupaten Ciamis, Jawa Barat 46392 Tel: (0265) 2642199

Polsek Cisaga Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Tel: (0265) 2730886

Polsek Sidamulih Bagian pengaduan Ciamis Pengaduan Perempuan, laki-laki, dewasa dan anak

Tel: (0265) 639705

BANJAR Polres Banjar Kota Unit Pelayanan


Banjar Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Siliwangi No.145 Banjar. www.banjarkota.jabar.polri.go.id

74

Polsek Kota Pataruman

Bagian pengaduan Banjar Pengaduan Perempuan, laki-laki, dewasa dan anak

Jalan Batulawang No.99 Kota Banjar Propinsi Jawa Barat

CIREBON Polres Cirebon Unit Pelayanan


Kab.Cirebon Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Raden Dewi Sartika No. 1 Sumber, Cirebon Tel: (0231) 321644 HP. 081223868623 (Ibu Suhenti) Email: [email protected]

Polres Cirebon Kota Unit Pelayanan Perempuan dan Anak (UPPA)

Kota Cirebon Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Veteran No.05 Kota Cirebon Tel: (0231) 205179

Polsek Cirebon Utara-Barat

Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Tuparev, Sukapura, Kejaksan, Kota Cirebon, Jawa Barat 45122 Tel: (0231) 205569

Polsek Cirebon Selatan-Timur


Tel: (0231) 200626

Polsek Gegesik Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

JL Kesambi, No. 237, Kesambi, Kota Cirebon, Jawa Barat 45134 Tel:(0231) 357805

Polsek Susukan Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Susukan Arjawinangun, Kebonturi, Arjawinangun, Cirebon, Jawa Barat 45162 Tel:(0231) 357009

Polsek Arjawinangun Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

JL. Raya Jungjang, Jungjang, Arjawinangun, Cirebon, Jawa Barat 45162 Tel:(0231) 357110

Polsek Kapetakan Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Ds. Karangrejo Kapetakan, Grogol, Kapetakan, Cirebon, Jawa Barat 45152 Tel:(0231) 204911

Polsek Cirebon Utara Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Tuparev, Sukapura, Kejaksan, Kota Cirebon, Jawa Barat 45122 Telp: 0231-245339


75

Polsek Ciwaringin Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Cirebon - Bandung, Ciwaringin, Cirebon, Jawa Barat 45167 Tel: (0812) 2433-664

Polsek Palimanan Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Bandung, Palimanan, Pegagan, Palimanan, Cirebon, Jawa Barat 45161 Tel:(0231) 341240

Polsek Klangenan Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Klangenan, Klangenan, Cirebon, Jawa Barat 45156 Tel:(0231) 341033

Polsek Plumbon Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jalan Kaparepan Plumbon, Kepongpongan, Talun, Cirebon, Jawa Barat 45155 Tel:(0231) 341101

Polsek Weru Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Otto Iskandar Dinata, Weru Kidul, Weru, Cirebon, Jawa Barat 45154 Tel:(0231) 321210

Polsek Cirebon Barat / Kedawung


Kedawung Raya, Kejaksan, Cirebon City, West Java 45153 Tel:(0231) 486722

Polsek Cirebon Selatan


Tel: (0231) 320341

Polsek Astanajapura Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Kanci, Astanajapura, Cirebon, Jawa Barat 45181 Tel:(0231) 510110

Polsek Beber Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Beber, Beber, Cirebon, Jawa Barat 45172 Tel:(0231) 614664

Polsek Karang sembung


Jl. Raya Gebang Sindang Laut, Jawa Barat 45183 Tel:(0231) 661140; 636110

Polsek Babakan Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya P. Sutajaya No.77, Babakan, Cirebon, Jawa Barat 45191 Tel:(0231) 661187

76

Polsek Waled Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Waled Ds Waled, Waled Kota, Waled, Cirebon, West Java 45187 Tel: (0231) 661672; 661672

Polsek Ciledug Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Bhayangkara Pabuaran, Jawa Barat 45188Tel:(0231) 661231-661230

Polsek Sumber Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Fatahillah No. 21, Sumber, Watubelah, Sumber, Cirebon, Jawa Barat 45116 Tel:(0231) 321033

Polsek Sel-Tim Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Ahmad Yani No.50, Kalijaga, Harjamukti, Kota Cirebon, Jawa Barat 45113 Tel:(0231) 202606

Polsek Lemah Abang Bagian pengaduan Cirebon Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. MT. Haryono No. 5, Lemahabang, Lemahabang Kulon, Cirebon, Jawa Barat 45183 Tel:(0231) 635110

GARUT POLRES GARUT Unit Pelayanan


Kab. Garut Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Jend. Sudirman No. 333 Garut Tel: (0262) 233027

Polsek Garut Kota Bagian pengaduan Kota Garut Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Pasundan, Kota Kulon, Garut Kota, Kabupaten Garut, Jawa Barat 44112 Tel:(0262) 233652

INDRAMAYU Polres Indramayu Unit Pelayanan


Indramayu Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Gatot Subroto No. 3 Indramayu Tel: (0234) 272708

Polsek Indramayu Kota

Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Anjungpura, Karangmalang, Kec. Indramayu, Kabupaten Indramayu, Jawa Barat 45212 Tel:(0234) 273419

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Polsek Sindang Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl Raya Panyindangan Wetan 34 A Sindang Indramayu, Tlp 0234-276565, Panyindangan Wetan, Sindang, Indramayu Regency, West Java 45225 Tel:(0234) 276565

Polsek Lohbener Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Lohbener, Legok, Indramayu, Kabupaten Indramayu, Jawa Barat 45252 Tel:(0234) 274401

Polsek karang Ampel Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Sendang, Karangampel, Kabupaten Indramayu, Jawa Barat 45283 Tel:(0234) 484210

Polsek Juntunyuat Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Juntinyuat, Kabupaten Indramayu, Jawa Barat 45282 Tel: (0234) 428007

Polsek Jatibarang Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Jatibarang-Karangampel, Bulak, Jatibarang, Kabupaten Indramayu, Jawa Barat 45273 Tel:(0234) 351410

Polsek Sliyeg Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

JL Raya Sudikampiran, No. 01, Sliyeg, Sudikampiran, Indramayu, Kabupaten Indramayu, Jawa Barat 45281 Tel:(0234) 351046

Polsek Kertasmaya Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Cadangpinggan Raya, Tenajar Kidul, Indramayu, Kabupaten Indramayu, Jawa Barat 45274 Tel:(0234) 354739

Polsek Bangodua Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Lajer No.101 Bangodua, Indramayu Tel: (0234) 351099

Polsek Losarang Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Bypass Losarang KM 73-74, Krimun, Losarang, Krimun, Indramayu, Kabupaten Indramayu, Jawa Barat 45253 Tel: (0234) 505110

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Polsek Lelea Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl.Raya Lelea No.86 Lelea, Indramayu Tel: (0234) 352610

Polsek Cikedung Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Cikedung, Cikedung, Kabupaten Indramayu, Jawa Barat 45262 Tel: (0234) 506842

Polsek Kandang Haur Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Karangsinom, Karanganyar, Kandanghaur, Kabupaten Indramayu, Jawa Barat 45213 Tel:(0234) 505510

Polsek Gabus Wetan Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Gg. Asem Jajar, Gabuswetan, Indramayu, Kabupaten Indramayu, Jawa Barat 45263 Tel:(0234) 505810

Polsek Anjatan Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Jenderal Sudirman, Lempuyang, Anjatan, Kabupaten Indramayu, Jawa Barat 45256 Tel:(0234) 610830;610011

Polsek Haur Geulis Bagian pengaduan Indramayu Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl.Jend. A Yani No.09 Kabupaten Indramayu, Jawa Barat 45264 Tel: (0234) 741110

KUNINGAN Polres Kuningan Unit Pelayanan


Kuningan Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jalan R.E. Marthadinata No.526 Tel: (0232) 871180

Polsek Kuningan

Bagian pengaduan Kuningan Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Jend. Sudirman, Kuningan, Kec. Kuningan, Kabupaten Kuningan, Jawa Barat 45511, Tel:(0232) 871678

Polsek Kadu Gede


Jl. Kadu Gede-Sindangjawa, Kadugede, Kec. Kuningan, Kabupaten Kuningan, Jawa Barat 45561 Tel:(0232) 875200

Polsek Lebak Wangi


Jl. Lebak Wangi, Bendungan, Kuningan, Kabupaten Kuningan, Jawa Barat 45574 Tel:(0232) 876257

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Polsek Ciniru Bagian pengaduan Kuningan Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Ciniru, Ciniru, Kuningan, Kabupaten Kuningan, Jawa Barat 45565 Tel:(0232) 876257

Polsek Jalaksana


JL. Raya Jalaksana No. 105, Jalaksana, Padamenak, Kuningan, Kabupaten Kuningan, Jawa Barat 45554 Tel:(0232) 874214

Polsek Cilimus Bagian pengaduan Kuningan Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Cilimus, Bojong, Cilimus, Kabupaten Kuningan, Jawa Barat 45556 Tel:(0232) 878110

Polsek Mandirancan


Jl. Pramuka No. 45 Ds. Mandirancan, Seda, Kuningan, Kabupaten Kuningan, Jawa Barat 45558 Tel:(0232) 613130

Polsek Ciawi Gebang Bagian pengaduan Kuningan Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Ciawigebang, Ciawigebang, Ciawigebang, Kuningan, Kabupaten Kuningan, Jawa Barat 45591 Tel:(0232) 878110

Polsek Luragung


JL. Luragung, Luragung, Margasari, Kuningan, Kabupaten Kuningan, Jawa Barat 45581 Tel:(0232) 876264

Polsek Ciwaru Bagian pengaduan Kuningan Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Ds. Ciwaru 11 April, Linggajaya, Kuningan, Kabupaten Kuningan, Jawa Barat 45583 Tel: (0232) 876257

Polsek Cidahu Bagian pengaduan Kuningan Pengaduan Perempuan, laki-laki, dewasa dan anak

Tel: (0232) 876261

Polsek Garawangi


Jl. Raya Balong No. 60, Garawangi, Garawangi, Kuningan, Kabupaten Kuningan, Jawa Barat 45571 Tel:(0232) 876214

Polsek Subang Bagian pengaduan Kuningan Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Desa Cidahu, Kuningan, Jawa Barat 45595 Tel:(0232) 876257

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Polsek Cibingbin


Jl. Desa Sukamaju Cibimbing, Kec. Kuningan, Jawa Barat 45511 Tel:(0232) 876257

MAJALENGKA Polres Majalengka Unit Pelayanan


Majalengka Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. KH.Abdul Halim No.518 Majalengka Tel: (0233) 281052

Polsek Kadipaten

Bagian pengaduan Majalengka Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Timur, Dawuan, Majalengka, Kabupaten Majalengka, Jawa Barat 45452 Tel:(0233) 661110

Polsek Kertajati Bagian pengaduan Majalengka Pengaduan Perempuan, laki-laki, dewasa dan anak

Jalan Raya Kertajati, Kec.Kertajati, Kab.Majalengka, Kertajati, Majalengka, Kabupaten Majalengka, Jawa Barat 45457 Tel:(0233) 662535

Polsek Jatiwangi


Jl. Raya Jatiwangi, Tonjong, Kec. Majalengka, Kabupaten Majalengka, Jawa Barat 45454 Tel:(0233) 881110

Polsek Ligung Bagian pengaduan Majalengka Pengaduan Perempuan, laki-laki, dewasa dan anak

Jalan Raya Cirebon-Bandung, Cisambeng, Majalengka, Ligung Lor, Majalengka, Kabupaten Majalengka, Jawa Barat 45456 Tel:(0233) 882824

Polsek Sumber Jaya


JL. Raya Sumberjaya Kec., Sumberjaya, Bongas Kulon, Majalengka, Kabupaten Majalengka, Jawa Barat 45455 Tel:(0233) 881008

Polsek Leuwi Munding


JL. Raya Leuwimunding, Leuwimunding, Heuleut, Majalengka, Kabupaten Majalengka, Jawa Barat 45473 Tel:(0233) 510410

Polsek Jatitujuh Bagian pengaduan Majalengka Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Ki Bagus Rangin No.26, Jatitengah, Majalengka, Kabupaten Majalengka, Jawa Barat 45458 Tel:(0233) 882902

Polsek Raja Galuh


JL. Raya Rajagaluh, Rajagaluh, Sindangwangi, Majalengka, Kabupaten Majalengka, Jawa Barat 45474 Tel:(0233) 510010

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Polsek Sukahaji Bagian pengaduan Majalengka Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya K H Abdul Halim, Tonjong, Kec. Majalengka, Kabupaten Majalengka, Jawa Barat 45471 Tel:(0233) 283243

Polsek Maja Bagian pengaduan Majalengka Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Veteran Maja, Tegalsari, Majalengka, Kabupaten Majalengka, Jawa Barat 45461 Tel:(0233) 282444

Polsek Margapura Bagian pengaduan Majalengka Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Talaga - Cikijing, Maja Sel., Maja, Kabupaten Majalengka, Jawa Barat 45461

Polsek Talaga Bagian pengaduan Majalengka Pengaduan Perempuan, laki-laki, dewasa dan anak

JL. Raya Talaga, Talagawetan, Talaga, Kabupaten Majalengka, Jawa Barat 45463 Tel:(0233) 319001

Polsek Cikijing Bagian pengaduan Majalengka Pengaduan Perempuan, laki-laki, dewasa dan anak

Jalan Raya Cikijing, Cikijing, Majalengka, Kabupaten Majalengka, Jawa Barat 45466 Tel:(0233) 319550

Polsek Bantar Rujeg Bagian pengaduan Majalengka Pengaduan Perempuan, laki-laki, dewasa dan anak

Bantarujeg, Kabupaten Majalengka, Jawa Barat 45464

PURWAKARTA Polres Purwakarta Unit Pelayanan


Purwakarta Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jalan Veteran No.408 Kab Purwakarta Tel: (0267) 200833

Polsek Purwakarta Bagian pengaduan Purwakarta Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. A. Yani No.150, Cipaisan, Kec. Purwakarta, Kabupaten Purwakarta, Jawa Barat 41113 Tel:(0264) 8221717

Polsek Bungursari Bagian pengaduan Purwakarta Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl.Raya Bungursari No.213, Bungursari, Kabupaten Purwakarta, Jawa Barat 41181 Tel:(0622) 64216630

Polsek Darangdan Bagian pengaduan Purwakarta Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Darangdan Km. 22, Darangdan, Purwakarta, Kabupaten Purwakarta, Jawa Barat 41163 Tel:(0264) 620359

Polsek Cibatu Bagian pengaduan Purwakarta Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Cibatu KM. 15, Cibatu, Kabupaten Purwakarta, Jawa Barat 41181 Tel:(0264) 202241

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Polsek Sukatani Bagian pengaduan Purwakarta Pengaduan Perempuan, laki-laki, dewasa dan anak

Jalan Raya Sukatani KM. 11, Sukatani, Purwakarta, Kabupaten Purwakarta, Jawa Barat 41167 Tel:(0264) 272678

Polsek Campaka Bagian pengaduan Purwakarta Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya No. 17 Campaka, Campaka, Kabupaten Purwakarta, Jawa Barat 41181 Tel:(0264) 205851

Polsek Jatiluhur Bagian pengaduan Purwakarta Pengaduan Perempuan, laki-laki, dewasa dan anak

Jalan Pramuka No. 81, Jatiluhur, Bunder, Kec. Purwakarta, Kabupaten Purwakarta, Jawa Barat 41152 Tel:(0264) 203605

Polsek Plered Bagian pengaduan Purwakarta Pengaduan Perempuan, laki-laki, dewasa dan anak

Jalan Warung Kandang - Plered, Sindangsari, Purwakarta, Kabupaten Purwakarta, Jawa Barat 41162 Tel:(0264) 270757

Polsek Wanayasa Bagian pengaduan Purwakarta Pengaduan Perempuan, laki-laki, dewasa dan anak

Raya Wanayasa, Wanayasa, Kabupaten Purwakarta, Jawa Barat 41174 Tel:(0264) 620531

Polsek Sukasari Bagian pengaduan Purwakarta Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Kertamanah, Kertamanah, Sukasari, Kabupaten Purwakarta, Jawa Barat 41116

Polsek Maniis Bagian pengaduan Purwakarta Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Palumbon, Sinargalih, Maniis, Kabupaten Purwakarta, Jawa Barat 41166 Tel:(0264) 231686

Polsek Pasawahan Bagian pengaduan Purwakarta Pengaduan Perempuan, laki-laki, dewasa dan anak

Jalan Terusan Kapten Halim No.24, Kertajaya, Pasawahan, Kertajaya, Kec. Purwakarta, Kabupaten Purwakarta, Jawa Barat 41172 Tel:(0264) 213440

SUBANG Polres Subang Unit Pelayanan


Kab. Subang Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jalan Mayjen Sutoyo No.29 Subang Tel: (0267) 200833/411209

83

Polsek Subang Bagian pengaduan Subang Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Darmodiharjo No. 166, Subang, Sukamelang, Kec. Subang, Kabupaten Subang, Jawa Barat 41211 Tel:(0260) 411320

SUMEDANG Polres Sumedang Unit Pelayanan


Sumedang Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Prabu Geusan Ulun No. 2 Sumedang Tel: (0261) 201230

Polsek Sumedang Selatan

Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Bandung-Sumedang, Regol Wetan, Sumedang, Kabupaten Sumedang, Jawa Barat 45311 Tel:(0261) 207010

Polsek Sumedang Utara


Jl. Kebon Kalapa, Rancamulya, Sumedang Utara, Kabupaten Sumedang, Jawa Barat 45621 Tel:(0261) 201228

Polsek Sumedang Utara


Jl. Pasar Sumedang No. 3, Ancolmekar, Arjasari, Sumedang, Jawa Barat 45322 Tel:(0261) 201228

Polsek Cimalaka Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Cibeureum No.123, Mandalaherang, Cimalaka, Kabupaten Sumedang, Jawa Barat 45353 Tel:(0261) 201634

Polsek Jatinangor Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Jatinangor, Hegarmanah, Jatinangor, Kabupaten Sumedang, Jawa Barat 45363 Tel:(022) 7798110

Polsek Tanjungsari Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Cirebon - Bandung No.157, Jatisari, Tanjungsari, Kabupaten Sumedang, Jawa Barat 45362 Tel:(022) 7911110

84

Polsek Conggeang Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Buahdua, Nagrak, Buahdua, Kabupaten Sumedang, Jawa Barat 45391 Tel:(0261) 207258

Polsek Buah Dua Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Buahdua No.471, Panyindangan, Buahdua, Kabupaten Sumedang, Jawa Barat 45392 Tel:(0261) 204651

Polsek Wado Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Sumedang-Cibeureum, Cikareo Utara, Wado, Kabupaten Sumedang, Jawa Barat 45373 Tel:(0262) 428410

Polsek Jatigede Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Cijeungjing, Jatigede, Cijeungjing, Sumedang, Kabupaten Sumedang, Jawa Barat 45377

Polsek Cisitu Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Jalan Raya Rd Umar Wirahadikusumah, Situmekar, Cisitu, Situmekar, Sumedang, Kabupaten Sumedang, Jawa Barat 45363

Polsek Rancakalong Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Rancakalong, Kabupaten Sumedang, Jawa Barat 45361

Polres Sumedang Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Prabu Gajah Agung No. 7, Sumedang Utara, Situ, Sumedang, Kabupaten Sumedang, Jawa Barat 45621 Tel:(0261) 201610

POLSEK CIBUGEL Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Cibugel, Kabupaten Sumedang, Jawa Barat 45375 Tel: (0261) 2470110

Polsek Tanjungkerta Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

JL Raya Sukamantri, No. 49, Tanjungkerta, Sukamantri, Tanjungkerta, Kabupaten Sumedang, Jawa Barat 45354 Tel:(0261) 2200582

Polsek Ganeas Bagian pengaduan Sumedang Pengaduan Perempuan, laki-laki, dewasa dan anak

Ganeas, Kabupaten Sumedang, Jawa Barat 45356

TASIKMALAYA

85

Polresta Tasikmalaya Kota


Kota Tasikmalaya Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Letnan Harun, tasikmalaya Tel: (0265) 330032

Polres Tasikmalaya


Kab. Tasikmalaya Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jalan Raya Mangunreja No.1, Singaparna Kab. Tasikmalaya Tel: (065) 330844

polsek cihideung Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Pertanian,, Cilembang, Cihideung, Tasikmalaya, Jawa Barat 46123

Polsek Sukarame Polres Tasikmalaya

Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Suka Menak, Sukarame, Tasikmalaya, Jawa Barat 46461 Tel:(0265) 2550505

Polsek Karangnunggal Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Rancabakung, Jawa Barat 46131 Tel:(0265) 580305

Polsek Salopa Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Babakanwaru Rt. 01/01, Jawa Barat 46123 Tel:(0265) 566632

Polsek Indihiang Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya indihiang, Indihiang, Tasikmalaya, Jawa Barat 46151 Tel:(0265) 331364

Polsek Cigalontang Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Lengkongjaya, Cigalontang, Tasikmalaya, Jawa Barat 46463 Tel:(0265) 7540107

Polsek Cikatomas Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Cikatomas, Cayur, Cikatomas, Tasikmalaya, Jawa Barat 42393 Tel:(0265) 581172

Polsek Singaparna, Tasikmalaya

Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Singasari, Singaparna, Tasikmalaya, Jawa Barat 46412

Polsek Kawalu Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Syekh Abdul Muhyi, Gunung Gede, Kawalu, Gununggede, Tasikmalaya, Jawa Barat 46186 Tel:(0265) 320011

Polsek Sukaraja Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Alun-Alun Komplek, Jawa Barat 46111 Tel:(0265) 566525

86

Polsek Taraju Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Legok Muncang Kp., Jawa Barat 46412 Tel:(0265) 543110

Polsek Ciawi Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Desa Pakemitan, Jalan Regol, Mangkubumi, Kecamatan Ciawi, Pakemitan, Tasikmalaya, Jawa Barat 46181 Tel:(0265) 455176

Polsek Rajapolah Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl Raya Raja Polah No 387 Rajapolah Tasikmalaya, Tlp 0265-421848, Manggungsari, Rajapolah, Tasikmalaya, West Java 46155 Tel:(0265) 421848

Polsek Tamansari Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

JL Tamansari, No. 39, Mugarsari, Tamansari, Tasikmalaya, Jawa Barat 46196 Tel:(0265) 323665

Polsek Cisayong Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jalan Raya Cisayong No.130, Mangunreja, Cisayong, Tasikmalaya, Jawa Barat 46462 Tel:(0265) 421666

Polsek Kadipaten Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Kadipaten, Tasikmalaya, Jawa Barat 46156

Polsek Sukaresik Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Ciawi - Panumbangan, Cipondok, Sukaresik, Tasikmalaya, Jawa Barat 46418 Tel:(0265) 456025

Polsek Leuwisari Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Arjasari Kp., Cigadog, Leuwisari, Tasikmalaya, Jawa Barat 46464 Tel:(0265) 542944

Polsek Pagerageung Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Pagarageung, Pagerageung, Tasikmalaya, West Java 46158 Tel:(0265) 455459

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Polsek Cineam Bagian pengaduan Tasikmalaya Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Asrama Polri No. 3, Jawa Barat 46155 Telepon:(0265) 380607

Provinsi DKI Jakarta BARESKRIM POLRI UPPA Nasional Pengaduan, konseling

dan konsultasi hukum, layanan rujukan


UPPA DIT I/ KAM & TRANNAS BARESKRIM POLRI, Tel: (021) 7218 337 or (021) 725 6085

BARESKRIM POLRI

Unit IV (Human Trafficking) Sub Direktorat III Direktorat Tindak Pidana Umum

Nasional Konseling, pembuatan laporan / pengaduan, permintaan visum et repertum, merujuk ke layanan psikologi, merujuk ke rumah perlindungan/crisis center, penyelidikan dan penyidikan, pengiriman berkas ke JPU (jaksa penuntut umum)

Laki-laki, perempuan, pekerja migran

Jl. Trunojoyo No.3 Jakarta Selatan Daerah Khusus Ibukota Jakarta 17111 Tel: (021) 7220802 www.polri.go.id

POLDA METRO JAYA UPPA Jakarta Pengaduan, bantuan hukum, konseling, konsultasi, layanan rujukan


Jl. Jend. Sudirman No. 55 Jakarta Selatan Tel: (021) 5234001

JAKARTA TIMUR POLRES JAKARTA TIMUR

UPPA Jakarta Timur Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Matraman Raya Tel: (021) 8191476; 8191476; 8191478

Polsek Metro Pasar Rebo

Bagian pengaduan Jakarta Timur Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl Raya Bogor Tel: (021) 8178585; 8170756

Polsek Metro Matraman


Jl Matraman Raya Tel:(021) 858070; 8583435

Polsek Metro Pulo Gadung


Jl Raya Bekasi Timur Tel: (021) 4892844; 4892524

Polsek Metro Cakung Bagian pengaduan Jakarta Timur Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Raya Bekasi KM No.23 Jakarta Timur Tel:(021) 4604348; 4604349

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Polsek Metro Kramat Jati


Jl. Merpati 4 Tel:(021) 8400757; 87798146; 87798145

Polsek Metro Makasar


Jl. Raya Pondok Gede Kelurahan Pinang Ranti, Makasar. Jakarta Timur 13560 Tel:(021) 8194757; 8400757

Polsek Metro Duren sawit


Jl. Inspeksi Saluran, Kalimalang Tel:(021) 8616139; 8616138

Polsek Metro Ciracas Bagian pengaduan Jakarta Timur Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl Raya Bogor Tel:(021) 8403181; 8403180

JAKARTA UTARA POLRES JAKARTA UTARA

UPPA Jakarta Utara Pengaduan, bantuan hukum, konseling, konsultasi, layanan rujukan


Jl. Yos.Sudarso Jakarta Utara Tel: (021) 431394; 491017; 490287

Polsek Metro Koja

Bagian pengaduan Jakarta Utara Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Bhayangkara Tel:(021) 491100; 491110

Polsek Metro Penjaringan


Jl Pluit Tel:(021) 6693066; 6693773

Polsek Metro Pademangan


Jl Kampung Bandan Tel:(021) 5728719

Polsek Metro Pulau Seribu


Jl. Donggala Tel:(021) 491392; 4409465

Polsek Metro Cilincing


Jl. Sungai Tiram Tel:(021) 4404640

Polsek Metro Tanjung Priok


Jl Gorontalo Tel:(021) 491649; 491680

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Polsek Metro Kelapa Gading


Jl Gading Indah Tel:(021) 4532437; 4532439

JAKARTA SELATAN POLRES JAKARTA SELATAN

UPPA Jakarta Selatan Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Wijaya 11 no. 42 kebayoran Jaksel Tel: (021) 7206004

Polsek Metro Kebayoran Lama

Bagian pengaduan Jakarta Selatan Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Praja II Tel:(021) 7203232; 7393490

Polsek Metro Tebet Bagian pengaduan Jakarta Selatan Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Dr. Sahardjo Tel:(021) 8303552; 8290444

Polsek Metro Setiabudi


Jl Setiabudi I Tel: (021) 5250072

Polsek Metro Mampang


Jl Kapt. Tendean Tel: (021) 7997473

Polsek Metro Pancoran


Jl. Warung Buncit (Warung Jati Barat) No.124 Tel: (021) 7994221; 7997473

Polsek Metro Pasar Minggu


Jl. Raya Ragunan No. 1, Pasar Minggu Tel:(021) 7806229; 7805444

Polsek Metro Cilandak


Jl Caringin Tel: (021) 7691000; 7693685

Polsek Metro Kebayoran Baru


Jl. Kyai Maja No.62 Tel:(021) 7393234; 7221637; 7393276

Polsek Metro Pesanggrahan


Jl. Raya Bintaro Utara No. 1 Tel:(021) 73886887

Polsek Metro Jagakarsa


Jl. Timbul raya Jagakarsa Tel:(021) 7801223; 7864446

JAKARTA BARAT

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POLRES JAKARTA BARAT

UPPA Jakarta Barat Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl. Letjen S. Parman No. 31 Kel. SLipi Kec. Palmerah Jakarta Barat Tel: (021) 5300330

Polsek Metro Palmerah

Bagian pengaduan Jakarta Barat Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Jalan Palmerah Barat RT 07/14 Kel. Palmerah, Kec. Palmerah Jakarta Barat Tel:(021) 5483667

Polsek Metro Tanjung Duren


Jl. Jalan Tanjung Duren Raya Kel. Tanjung Duren Utara, Kec. Grogol Petamburan Jakarta Barat 11470 Tel: (021) 5664810; 5671123

Polsek Metro Tambora


Jl Raya Angke Tel:(021) 6392466

Polsek Metro Kebon Jeruk

Bagian pengaduan Jakarta Barat Pengaduan Perempuan, laki-laki, dewasa dan anka

Jl. Jalan Raya Kebon Jeruk No. 1 Kel. Kebon Jeruk, Kec. Kebon Jeruk Jakarta Barat 11530 Tel:(021) 5483479

Polsek Metro Taman Sari


Jl. Blustru no. 1 Tel: (021) 6496544; 6493217

Polsek Metro Cengkareng


Jl. Jalan Raya Al Kamal Kel. Kedoya Selatan, Kec. Kebon Jeruk Jakarta Barat 1152 Tel: (021) 6197177; 6192150

Polsek Metro Kembangan


Jl. Safir Raya Bl E7 Kel. Meruya Utara, Kec. Kembangan Kota Jakarta Barat 11620 Tel: (021) 5866555

JAKARTA PUSAT POLRES JAKARTA PUSAT

UPPA Jakarta pusat Pengaduan, konseling dan konsultasi hukum, layanan rujukan


Jl, Kramat Raya No. 61 Tel: (021) 3909425; 3909921; 3909922

Polsek Metro Gambir Bagian pengaduan Jakarta pusat Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Cideng Barat Dalam Jakarta Pusat Tel: (021) 3456422; 3456421

Polsek Metro Sawah Besar

Bagian pengaduan Jakarta pusat Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Dr.Wahidin No 8 Jakarta Pusat Tel: (021) 3454363; 850645; 3541728

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Polsek Metro Kemayoran


Jl. Patrice Lumbuna Tel: (021) 346621

Polsek Metro Menteng


Jl. Sutan Syahrir No 1 Tel: (021)322193; 326390

Polsek Metro Tanah Abang


Jl. Karet Tanah Abang Tel: (021) 5701584; 5701585

Polsek Metro Senen Bagian pengaduan Jakarta pusat Pengaduan Perempuan, laki-laki, dewasa dan anak

Jl. Planet Senen Tel: (021) 364360; 4209260

Polsek Metro Cempaka Putih


Jl. Cempaka Putih Jakata Pusat Tel:(021) 4240963

Polsek Metro Johar Baru


Jl. Tanah Tinggi Bara Tel: (021) 4241225

Polsek Metro Bandara Bagian pengaduan Jakarta pusat Pengaduan Perempuan, laki-laki, dewasa dan anak

Bandara Sukarno Hata Tel: (021) 5507393

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9. What help is available in another country?

9.1 Assistance available to trafficking victims from Indonesian Embassies abroad If you are an Indonesian citizen and you have been trafficked or exploited in another country, you can get assistance from the Indonesian Embassy or Consulate in that country. According to the Indonesian Anti-Trafficking Law, the Indonesian Embassy or Consulate must provide you with legal protection and assist you with your safe return to Indonesia, including paying for your travel home. The next page provides a map with contact information for Indonesian Embassies and Consulates in common destination countries for Indonesian migrant workers. In addition, you can also contact the Call Center of the Badan Nasional Penempatan dan Perlindungan Tenaga Kerja Indonesia di Luar Negeri (National Agency for Placement and Protection of Indonesian Migrant Workers) (BNP2TKI) in Indonesia. This number can be reached by calling from abroad: the number is +62 21 29244800. It is also possible to call free of charge within Indonesia to the following number: 0 800 1000 or send a text message to 7266 from within Indonesia (texting is not free of charge). In addition, the Ministry of Foreign Affairs provides an online complaints service – please see: http://perlindungan.kemlu.go.id

http://perlindungan.kemlu.go.id/

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Indonesian Embassies Abroad

Indonesian Embassy in South Africa 949 Schoeman Street Hatfield Pretoria 0082 South Africa Phone: +27 12 343 3350

Indonesian Embassy in Riyadh Diplomatic Quarter Riyadh 11693 Saudi Arabia Phone: +966 11 488-2800 Indonesian Embassy in Jeddah Jeddah 23344 Saudi Arabia Phone: +966 2 671 1271

Indonesian Embassy in Beijing No. 4 Dong Zhi Men Wai Avenue Chaoyang District, Beijing 100600 Phone: +86 10 6532 5486

Indonesian Consulate in Hong Kong 127-129 Leighton Road 6-8 Keswick Street Causeway Bay, Hong Kong Phone: +852 3651 0200

Indonesian Embassy in Malaysia No. 233 Jalan Tun Razak 50400 Kuala Lumpur Wilayah Persekutuan, 50400 Malaysia Phone: +60 3 2116 4000

Indonesian Embassy in New Zealand 70 Glen Road Kelburn Wellington 6012 New Zealand Phone: +64 (04) 475 8697

Indonesian Embassy in Australia 8 Dawrin Ave. Yarralumia ACT 2600 Australia Phone: +61 2 6250 8600

Indonesian Embassy in Egypt 13 Aisha El Taimouria Street Garden City, Cairo Egypt Phone: +20 2 2794 7200

Indonesian Embassy in Kuwait Rashid Bin Ahmad Al Roumi Kuwait City, Kuwait +965 2253 1021

Indonesian Embassy in Qatar Al Maahed Street Al Salata Al Jadeeda P.O. Box 22375 Doha, Qatar Phone: +974 4465 7945

Indonesian Embassy in Oman Building No. 1091, Way 3015 Al-Shatty Qurm Muscat, Oman Phone: +968 2469 1050

Indonesian Embassy in Syria Eastern Villas, Syria Phone: +963 11 611 9630

Indonesian Embassy in South Korea 55, Youido-Dong Yeongdeungpo-gu Seoul 150-010 Korea (Republic) Phone: +82 2 783 5675

Indonesian Embassy in Singapore 7 Chatsworth Rd. Singapore 249761 Phone: +65 6737 7422

Indonesian Embassy in Japan 2-9 Highashi Gotanda, 5-chome Shinagawa-Ku Tokyo 141 Japan Phone: +81 3 3441 4201

Indonesian Embassy in UAE Zone 2, Sector 79, Villa No. 474 Al Bateen Street, Street- 32 Al Bateen Area United Arab Emirates +971 2 445 4448 Indonesian Consulate in Dubai, UAE Street No.2A Al Mina Rd - Dubai United Arab Emirates +971 4 398 5666

Indonesian Embassy in Jordan 13 Ali Seedo Al-Kurdi Street Sweifieh Amman, Jordan Phone: +962 (6) 592 6908

Indonesian Embassy in Brunei Simpang 336-43, Jalan Kebangsaan Kampung Kawasan Lingkungan Diplomatik Mukim Kianggeh, BS8111 Daerah Brunei Muara Bandar Seri Begawan, Brunei Phone: +673 2 330-180

Indonesian Representative Office in Taipei, Taiwan 6F, No. 550 Rui Guang Road Neihu District Taipei 114, Taiwan Phone: +886 2 8752 6170

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9.2 Telephone numbers of Indonesian Embassies in foreign countries5

Nomor telepon Perwakilan RI di Luar Negeri

Negara (dan rangkapan)

Perwakilan Alamat Nomor telepon

Afganistan Kabul Malalai Watt, Shah-re-Naw, P.O. BOX 532 Kabul, Afghanistan +93 797333444

Afrika Selatan Pretoria 949 Francis Baard Street, Arcadia P.O. Box 13155 Hatfield 0028 Pretoria, South Africa

+27 840723391

Aljazair Alger B.P 62 El-Mouradia 16070, Alger-Algerie +213 21694915

Amerika Serikat Washington, DC 2020 Massachusetts Avenue N.W. Washington, D.C. 20036 USA +1 2027755200

Arab Saudi Riyadh Amru bin Umayah Al-Dhomry Street Riyadh Diplomatic Quarter - P.O. Box 94343, Riyadh 11693 Kingdom of Saudi Arabia

+966 598881945

Argentina Buenos Aires Mariscal Ramon Castilla 2901 1425, Capital Federal, Buenos Aires, Argentina

+54 91130631078

Australia Canberra 8 Darwin Ave., Yarralumla, ACT 2600 Canberra, Australia +61 450475094

Austria Wina Botschaft der Republik Indonesia, Gustav Tschermakgasse 5 – 7, A 1180 Wien, Austria

+43 (1) 476-230

Azerbaijan Baku Yasamal District, Xrebtovi St. 6, Passage 523, Apart 29, Baku, Azerbaijan +994 513104434 Bahrain Manama Juffair 324, Road 2432, Villa 2113, Manama, Kingdom of Bahrain, PO BOX

75109 +973 38380395

Bangladesh Dhaka Road No. 53, Plot No. 14, Gulshan 2 Dhaka 1212, Bangladesh +880 1614444552

Belanda Den Haag Tobias Asserlaan 8, 2517 KC, Den Haag, Belanda +31 628860509

Belgia Brussel Boulevard de la Woluwe, 38; 1200 Brussels, Belgium +32 478957214

BosniaHerzegovina Sarajevo Splitska 9, Sarajevo 71000, Bosnia and Herzegovina +387 63041599

Brasil Brasilia SES Av. Das Nações Qd. 805 LOTE 20, CEP. 70479-900, Brasilia-DF, Brazil +55 6191681068

Brunei Darussalam Bandar Sri Begawan

Simpang 336, Jalan Kebangsaan Kampung kawasan diplomatik, Mukim Kianggeh, Bandar Seri Begawan BS811; Negara Brunei Darussalam

+673 2330180

Bulgaria Sofia 5 Yosef Valdhard Street (53, Simeonovsko Shosse) Sofia 1700, Bulgaria +359 876445416 Chili Santiago Las Urbinas 160, Providencia, Santiago, Chile +56 978096348

Denmark Kopenhagen Ørehøj Alle 1, 2900 Hellerup, Copenhagen, Denmark +45 (39) 624-422

Ekuador Quito Quiteno Libre E15-84, Bellavista Quito, Pichincha, Ecuador +593 958830955

5 Source: http://www.kemlu.go.id/Pages/ServiceDisplay.aspx?IDP=5&IDP2=25&Name=ConsularService&l=id

http://www.kemlu.go.id/Pages/ServiceDisplay.aspx?IDP=5&IDP2=25&Name=ConsularService&l=id

95

Ethiopia Addis Ababa Mekanissa Road, Higher 23, Kebele 13, House Number 1816, P.O. BOX 1004; Addis Ababa, Ethiopia

+251 929 901 406

Fiji Suva 6th Floor, Ra Marama Building, 91 Gordon Street, Suva, Fiji Islands +679 9926646

Filipina Manila 185 Salcedo Street, Legaspi Village, Makati City - Metro Manila, Philippines (P.O. Box No. 1671 MCPO)

+63 28925061-68

Finlandia Helsinki Kuusisaarentie 3, 00340 Helsinki, Finland +358 94770370 Hungaria Budapest H-1068, Budapest, Varosligeti Fasor 26, Hungary +36 205785716 India New Delhi 50-A, Kautilya Marg, Chanakyapuri, New Delhi – 110021, India +91 8826590097

Inggris Raya London 38 Grosvenor Square, London W1K 2HW, United Kingdom +44 7881221235

Irak Baghdad Hay Al’Iam Mahalla 220, Zukak 5, Building 8, Baghdad, Iraq +964 7806610920

Iran Teheran 180, Ghaemmagham Farahani Ave., Tehran, 1686745616 – P.O. BOX 11155-4564, Tehran, Iran

+98 9121891952

Italia Roma Vian Campania 53-55, 00187, Roma, Italia +39 0642009148

Jepang Tokyo 5-2-9 Higashi Gotanda, Shinagawa-Ku, Tokyo 141-0022 Japan +81 8035068612

Jerman Berlin Lehrther Strasse 16-17, 10557 Berlin, Bundesrepublik Deutschland +49 1527526930 Kamboja Phnom Penh No. 1, Street 466 Corner Preah Norodom Boulevard, Sangkat Tonle Bassac,

Khan Chamkarmon, P. O. Box 894, Phnom Penh, Cambodia +855 12813282

Kanada Ottawa 55 Parkdale Avenue Ottawa, Ontario, K1Y 1E5 Canada +1 6134101481

Kazakhstan Astana 26/1 Saraishyk Street, Diplomatic Town Astana, 010000, Kazakhstan +7 775886934 Kenya Nairobi Menengai Road, Upper Hill, P.O. Box 48868 – 00100, Nairobi, Kenya +254 733133000

Kolombia Bogota Carera 11 No. 75 - 27/29; Bogota, D.C., Colombia +57 3506640832

Korea Selatan Seoul 380, Yoidaebang-ro, Youngdeungpo-ku, Seoul, 150-895, Republic of Korea +82 1053942546

Korea Utara Pyong Yang Munsudong Foreigner’s Building, Taedonggang District, P.O. Box 178 Pyongyang, DPR of Korea

+850 1912500864

Kroasia Zagreb Prilaz Gjure Deželica 19, 10000, Zagreb, Kroasia +385 958624633 Kuba Havana 5th Ave No. 1607 Esq a 18, Miramar - Playa, Havana, Cuba +53 52852920

Kuwait Kuwait City Rashid bin Ahmad Al Roumi Street, Block 1, Building No. 2, Daiya - Al Asimah

+965 97206060

Laos Vientiane Kaysone Phomvihane Avenue, P.O. Box 277, Vientiane, Lao P. D. R +856 2076779508

Libanon Beirut Presidential Palace Avenue, Rue 68 Sector 3, Building No. 3237, Baabda, Lebanon, P.O. BOX 40007, Baabda, Lebanon

+961 5924682

Libya Tripoli Hay Al Karamah, Qorbi Tariiq Al Sari’I, Ammama Al Saraaj Tripoli, Libya +218 (21) 484-2067

Madagaskar Antananarivo Lot II-J 2 ter Ivandry, Antananarivo 101, Madagascar +261 (20) 2324915, 2333677, 2366096

Malaysia Kuala Lumpur No. 233 Jalan Tun Razak, 50400 Kuala Lumpur, P.O. BOX 10889, Malaysia +60 321164016

96

Mauritius (rangkapan KBRI Nairobi) +230 7466672

Meksiko Mexico City Julio Verne No. 27,Colonia Polanco, Mexico, D.F, 11560 Mexico +52 (1) 5562985506

Mesir Cairo 13, Aisha Taimouria Street. Garden City Cairo, Egypt +20 (2) 794-7200, 794-7209, 792-5451, 792-5452, 794-7356

Maroko Rabat 63, Rue Beni Boufrah, Souissi, Rabat, Marocco +212 661095995Mozambik Maputo Avenida Kenneth Kaunda Sommerschield No. 7882927 Maputo, 1102

Mozambique +258 21487020, 21494227

Myanmar Yangon 100, Pyidaungsu Yeiktha Road, Dagon Township, Yangon , Myanmar 11191 +95 (1) 254-465, 254-469

Namibia Windhoek 103, Nelson Mandela Avenue, Klien Windhoek – P.O. Box 20691 – Windhoek, Republic of Namibia

+264 811555001

Nigeria Abuja 4 Salt Lake Street Off Gana Street, Maitama, Abuja, Nigeria +234 7082014956

Norwegia Oslo Fritznersgate 12, 0244 Oslo, Norway +47 22125130

Oman Muscat Building No. 1091, Way 3015 Al Shatti Qurum, PO Box 642, PC 115 Muscat, Oman

+968 94069230

Pakistan Islamabad Diplomatic Enclave I Street 5, Ramna G-5/4, Islamabad, Pakistan 44000 +92 3458571989Panama Panama City Oceania Business Plaza, Tórre 2000, Moduló, 21-A, Calle Isaac Hanono

Missri, Punta Pacifica Ciudad de Panamá, República de Panama +507 69571775

Papua Nugini Port Moresby Kiroki Street, Sir John Giuse Drive Sec. 410, Lot. 1-2, Gordon 5 PO BOX 7165, Boroko, Port Moresby, Papua New Guinea N. C. D,

+675 73963011

Perancis Paris 47-49, Rue Cortambert, 75116 Paris, France +33 (0) 621122109Persatuan Emirat Arab

Abu Dhabi Zone 2 Sector 79, Villa No.474, Sultan Bin Zayed Street (32), Al Bateen Area P.O. BOX 7256, Abu Dhabi, United Arab Emirates

+971 566156259

Peru Lima Av. Las Flores 334 – 336, San Isidro - Lima 27, Peru +51 997936462

Polandia Warsawa Ul. Estonska 3/5 Saska Kepa, 03-903 Warszawa, Poland +48 570708534

Portugal Lisabon Rua Miguel Lupi, No. 12 lantai 1, Lisboa 1249-080, Portugal +351 213932070

Qatar Doha Al Maahed Street, Al Salata Al Jadeeda, P.O. BOX 22375, Doha State of Qatar

+974 33322875

Republik Ceko Praha Nad Budankami II/7 150 21, Praha 5 – Smichov, Czech Republic +420 727830878Republik Rakyat Tiongkok

Beijing Dongzhimen Wai Dajie No.4, Chaoyang DiDistrict, Beijing, 100600, People’s Republic of China

+86 13911435422

Rumania Bucharest Strada Gina Patrichi (Orlando) No. 10, Sector 1, 010 449, Bucharest, Romania

+40 758858888

Rusia Moscow Novokuznetskaya Ulitsa No. 12-14, Moskow, Federasi Rusia +7 (495) 9519549

Selandia Baru Wellington 70, Glen Road, Kelburn P.O. Box 3543, Wellington - 6012, New Zealand +64 21885741

Senegal Dakar Avenue Cheikh Anta Diop, À Côte de Ecole Enea BP 5859, Dakar, Senegal +221 786371474

Serbia Beograd Bulevar Kneza Aleksandra Karadjordjevica 18, Beograd 11040, Serbia +381 69209799

97

Seychelles (rangkapan KBRI Nairobi) +248 2604948

Singapura Singapura 7 Chatsworth Road, Singapore 249761 +65 6737-7422

Slovakia Bratislava Brnianska 31, 811 04 Bratislava; Slovak Republic +421 254419886

Spanyol Madrid Calle Agastia No. 65, 28043 Madrid, Spain +34 619312380

Sri Lanka Colombo 400/50 Sarana Road, Off Bauddhaloka Mawatha Colombo – 7, Sri Lanka +94 777900154

Sudan Khartoum Street 35, No. 17, Amarat, Khartoum, Sudan P.O. BOX 13374 +249 998998053Suriah Damascus Mazzeh, Eastern Villas, Al Madina Al-Munawara, Street. 132 Block 270/A,

Building No.26 P.O. BOX 3530, Damascus, Syria +963 954444810

Suriname Paramaribo Van Brussellaan 3, Uitvlugt, P.O. Box 157, Paramaribo, Suriname +597 8793162

Swedia Stockholm Kungsbroplan 1/4 TR, 112 27 Stockholm, Sweden +46 728635460Swiss Bern Elfenauweg 51; 3006 Bern, Switzerland +41 (31) 352-0983

Taiwan Taipei 6F, No 550, Rui Guang Road, Neihu District, Taipei 114, Taiwan +886 287526170

Tanzania Dar Es Salaam 299, Ali Hassan Mwinyi Road, Upanga, P.O. BOX 572, Dar Es Salaam, Tanzania

+255 789333023

Thailand Bangkok 600-602 Petchburi Road, Payathai, Ratchatewi, Bangkok 10400 Thailand +66 99031103

Timor Leste Dili Rua Gov. Cesar Maria de Serpa Rosa, Farol, Palapaso, Dili, Timor Leste +670 3317107, 3311109

Tunisia Tunis 15, Rue du Lac Malaren, BP 58, Les Berges du Lac, 1053 - Tunis, Tunisia +216 (71) 860-377, 860-702, 860-842, 963-973

Turki Ankara Abdullah Cevdet Sokak No. 10, P.O. BOX 42, Cankaya 06880, Turki +90 532352298

Uganda (rangkapan KBRI Nairobi) +256 794888177

Ukraina Kyiv Ulitsa Otto Shmidta 8, 04107 Kyiv, Ukraine +380 503347917

Uzbekistan Tashkent 73, Yahyo Gulomov St., Tashkent 700000, Uzbekistan +998 909591769

Vatikan Vatican Via Marocco 10, 00144 EUR - Roma, Italia +379 39065918610

Venezuela Caracas Avenida El Paseo con Calle Maracaibo, Quinta INDONESIA, Prados del Este, Caracas 1080, Venezuela

+58 2122752291

Vietnam Hanoi 50 Ngo Quyen Street, Hanoi, Vietnam +84 1205231990

Yaman Sana`a Beirut Street, Faj Attan, P.O. Box 19873 Hadda, Sana’a, Republic of Yemen +967 738115555

Yordania Amman Ali Seedo Al-Kurdi Street No. 13, Al-Sweifiyyeh P.O. BOX 811784; Amman 11181, Yordania

+962 775194123

Yunani Athena 99, Marathonodromon Street, 15452 Paleo Psychico, Athens, Greece +30 6946460015

Zimbabwe Harare 3 Duthie Avenue, Belgravia, P.O. BOX CY 69 Couseway, Harare, Republic Zimbabwe

+263 739596206

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