directory -...

DIRECTORY

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BISWAJIT CHAKRABORTYBIENVENUE AU SOFITEL MUMBAI BKC

Cher Hôte,

BISWAJIT CHAKRABORTY

GENERAL MANAGER

A Sofitel hotel is of course synonymous with comfort and a warm welcome,

but also offers much more, thanks to the dedicated professionalism of the

men and women who are ready to provide you with all the services you might

require during your stay. Our concierges, bellman, front desk, housekeepers,

room service and the rest of the staff will all be delighted to assist in any

way they can, throughout your stay in Mumbai.

Bon séjour au Sofitel Mumbai BKC,

Sincèrement,

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SOMMAIRE CONTENT

VOTRE RESTAURATION

VOS SERVICES

VOTRE FORME ET BIEN-ÊTRE

VOS COMMUNICATIONS

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2

3

4

VOTRE SÉCURITÉ 5

VOTRE GUIDE DE MUMBAI MUMBAI - PLACES OF INTEREST

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VOS AGRÉMENTS D’INVITÉ GUEST AMENITIES

7

SERVICES LOCAUX LOCAL SERVICES

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3THE PHILOSOPHY OF GASTRONOMY

1

FRANCE AND INDIA SHARE A UNIQUE PASSION AND SAVOIR-FAIRE FOR GOURMET

FOOD, THE TRUE LUXURY OF DAILY LIFE.

THIS CAN BE EXPERIENCED IN TOWNS LIKE PUDUCHERRY (FORMERLY KNOWN AS

PONDICHERRY), WHICH WERE FRENCH COLONIES AT SOME TIME AND CONTINUE TO

CARRY THE RICH FRENCH HERITAGE AND FOOD CULTURE, INFUSED WITH INDIAN

FLAVOURS.

INDIAN CUISINE IN ITSELF IS DIVERSE. EACH REGION HAS ITS FLAVOURS THAT SUIT

THE RESOURCES AND CLIMATE OF THE AREA. OUR CHEFS EXPLORE THE RICHNESS OF

REGIONAL INDIAN CUISINES FOUND THROUGHOUT THE COUNTRY AND ADD A SUBTLE

FRENCH TOUCH.

SOFITEL MUMBAI BKC OFFERS THE BEST BREAD IN TOWN, DELECTABLE PATISSERIES

AND AN UNPARALLELED WINE LIST.

WE WISH YOU AN UNFORGETTABLE CULINARY EXPERIENCE.

PONDICHÉRY CAFÉ

ALL-DAY DINING

LOBBY LEVEL

BUFFET

Breakfast 6:30am – 10:30am

6:30am – 11:00am (weekends)

Lunch 12:00 noon – 3:00pm

Dinner 7:00pm – 11:30pm

À LA CARTE: 24 HOURS

Discover an epicurean extravaganza with the extensive multi-cuisine buffet at Pondichéry Café –

All-day Dining. Indulge in a range of delicacies serving the best of Western, Asian, Indian, Oriental,

Mediterranean, Continental and more, with interactive live counters and delectable desserts

crafted by our talented chefs. An exclusive central area for private dining of 10 guests lies

enclosed in a glass structure inspired by the raw mysterious form of uncut diamonds.

LE BAR DIAMANTAIRE

LOBBY BAR

LOBBY LEVEL

Open daily 11:00am - 1:30am

Cutting edge and an homage to the "Diamantaires" of India, this lobby bar, with its stunning design

provides the perfect venue for a meeting of minds, friends and deal-makers to savour delectable

light bites with a refreshing drink.

The lounge sports a majestic floor-to-ceiling unique Wine Tower that hosts over 800 bottles of

exquisite Indian and international wines. The intimate space is enhanced by two unique elevated

pods that are designed to provide special seating for a private rendezvous.

ARTISAN - CHOCOLATERIE PÂTISSERIE ÉPICERIE

BISTRO

JAZZ & BLUES LOUNGE

LOBBY LEVEL

Open daily 7:00am - 11:00pm

The stylish Parisian Bistro, designed amidst an enchanting French setting, serves delicacies such

as Escargot, Coq-au-Vin, Crêpes, Croque Monsieur, Crème Brûlée and more. Artisan is also a

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treasure trove of fine hand-crafted pastries, house-smoked charcuterie, freshly baked breads and

the finest cheese. Experience an eclectic venue of music and gastronomy with a play of mood

uplifting lighting, infused with the soothing sounds of Jazz and Blues performed live by talented

musicians through the evening — all this and more, right here in the heart of Mumbai!

TUSKERS

VEGETARIAN DINING BAR

1ST FLOOR

Open daily



A speciality restaurant for the selective eaters, Tuskers unravels a variety of delectable dishes

featuring a sense-awakening vegetarian menu. As the name suggests, Tuskers is inspired by the

regal and merciful vegetarians – the Elephants. Prepared by a ‘Maharaj’ (Master Indian Chef),

Tuskers serves the purest of vegetarian cuisines in an independent kitchen, against an exciting

backdrop designed for private or business dining.

L´OH POOL AND BAR

3RD FLOOR

Open daily 6:00am - 10:00pm

A serene, open-air space amidst the hustle and bustle of India’s most vibrant Financial District,

L’OH invites you to indulge yourself with a light-bite or beverage to accompany your dip in the

azure-blue tiled pool.

JYRAN

TANDOOR DINING AND LOUNGE

4TH FLOOR

Open daily



Sofitel Mumbai BKC’s signature restaurant serves authentic cuisine inspired from the Northwest

Indian Frontier Province with a contemporary style, making the dining experience magical. Jyran,

meaning ‘lost love’ in Persian, is a name symbolic of new beginnings and is designed with

celebration and drama in mind. Let Jyran’s intimate spaces, eclectic music and signature cuisine

awaken your sense of culinary adventure.

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access. For your convenience, secretarial services, photocopying, binding, lamination, scanning

and multi-format colour printing are also available. Fax machines and mobile phones may be

rented upon request.

The Business Centre is accessible 24 hours a day, it is manned from 7:00am to 11:00pm and

is located on the 2nd floor. For after-hours assistance, please contact the Front Desk or

Guest Services.

BUTLER SERVICE

Allow yourself to enjoy the luxury of a Butler service after a long flight or a busy day. Whether

you need assistance with last minute arrangements such as packing, unpacking or laundry pick-up,

the dedicated Butler team will make sure that all your needs are met around the clock.

We offer Butler service for guests of Club Millésime and Suites.

C

CAR RENTAL

Please contact the Concierge located in the lobby for information and reservations.

CHECK-OUT

The official hotel check-out time is 12:00 noon. Please contact Guest Services if you wish to make

alternate arrangements.

CLUB MILLÉSIME

Club Millésime located on the 14th floor, available to all club rooms’ and suites’ guests, promotes

Sofitel ‘Art de Vivre’ with many events around it. From personalized express check-in to breakfast

and an evening cocktail, come and enjoy a taste of France infused with Indian hospitality.

COURIER / MAIL SERVICE

The Concierge will be happy to assist you with both courier and mail services. Stamps are

available with the Concierge.

CREDIT CARDS

American Express, Diners Club, MasterCard, JCB and VISA are accepted.

CURRENCY

The local currency used is Indian Rupees (`).

D

DOCTOR

Should you require medical assistance during your stay, please contact Guest Services who

will connect you to the hotel Doctor available on call. The Doctor can be present at the hotel within

30-35 minutes. Hospitals are located near the hotel and provide 24-hour medical assistance.

DO NOT DISTURB

We respect your privacy and will not disturb you if the "Do Not Disturb" sign is on. We will call

your room after 12:00 noon to find out if the daily service is needed and will follow your

preference for the timing. If there is no response, the room will not be serviced for the day, until

we receive a request. For your safety and security, if a service request is still not received 24

hours later, our Housekeeping Manager along with Security Officers will enter the room to ensure

your safety.

DUTY MANAGER

Should you require any special service or assistance, please contact our Duty Manager available

24 hours a day via Guest Services.

EELECTRICITY & VOLTAGE

220 volts, 50 hertz.

EMERGENCY / SECURITY

An emergency torch is placed in the wardrobe next to the safe. Emergency evacuation instructions

are displayed on the back of your room door. Please refer to the "Emergency & Security" section

in this directory for instructions and information about safekeeping of your valuables and further

information on how to act in case of an emergency.

EXTRA BED

Extra bed is available on request. Please call Guest Services to check availability. An extra charge

will apply for the duration of your stay.

F

FIRE AND EMERGENCY

Dial Guest Services and inform our Ambassadors. An emergency torch is placed in the wardrobe

next to the safe.

Do not panic. Do not use the elevator.

Make your way to the nearest emergency exit.

Please refer to the escape plan located on the back of your room door.

Please pay attention to the Public Announcement (PA) System.

FLORIST/ FLOWERS

Flowers can be arranged upon request. Please contact Guest Services to place an order for flowers,

24 hours in advance.

FOREIGN EXCHANGE

You may change selected foreign currency (bills and American Express travellers checks only) at

the Front Desk. The hotel exchange rates are based on the rates issued by the Reserve Bank of

India on the same day. As per government regulations, the hotel is only permitted to buy foreign

currency and in exchange give Indian Rupees. Should you wish to buy foreign currency you can do

so while leaving the country from the Authorised Airport Exchange Counters.

GGUEST RELATIONS TEAM

Should you require any special service and assistance, please contact our Guest Relations Team

through Guest Services.

H

HOTEL BOOKING

AccorHotels comprises of more than 4000 hotels worldwide. We would be happy to assist you in

securing reservations for any of our properties through our AccorHotels Reservation Service.

Please also visit our web pages at:

www.sofitel.com

www.accorhotels.com

HOTEL REGULATIONS

The hotel allows pets for in-house guests.

Highly flammable articles, explosives, weapons, knives, non-household metallic objects and

hookah are forbidden. A casual yet elegant dress code is required in all public areas of the hotel.

Food and beverages from outside are not allowed in the hotel.

In our commitment towards a healthier environment and in the interest of your safety, the hotel

has designated all guest rooms and indoor public areas as ‘No Smoking’ zones.

We do appreciate the choice of guests who may want to smoke, for which we have designated the

following outdoor locations:

• Artisan outdoor – Lobby level (please ask the Restaurant Manager for our selection of cigars)

• Smoking section besides the main porch – Lobby level

• For our Club Millésime guests – Terrace, level 14

The hotel will levy a sanitisation fee of INR 20,000 to guests whose rooms are found with smoke

smell during the stay or on departure.

HOUSEKEEPING

Rooms are serviced between the hours of 8:00am to 4:00pm and again with turndown service

between the hours of 6:00pm to 9:00pm. Please contact Guest Services should you wish to specify

an alternate time.

I

ICE

For ice delivery, please contact Guest Services.

IN-ROOM SAFE

An electronic in-room safe has been provided for your convenience. We recommend using it for

storing valuables while not in the room. The hotel is not responsible for articles placed in the room

or the safe.

INTERNET CONNECTIONS

We offer complimentary wired and wireless Broadband Internet service in all rooms and public

areas of the hotel. The rooms are provided with a Broadband of 4mbps speed, which can connect

upto 4 devices. An Internet station is also available at the Business Centre located on the 2nd

floor. Please contact Guest Services for any query related to Internet connection.

L

LAUNDRY / DRY CLEANING

Laundry, dry cleaning and pressing service is available 24 hours a day. Laundry bags and forms

are provided in the cupboard in your room. Please contact Guest Services for your laundry pick-up

or any further assistance.

LIMOUSINE SERVICE

Our Concierge will be delighted to arrange your transportation requirements. Please contact the

Concierge via Guest Services or visit the Concierge desk in the lobby.

LOCKERS

Lockers for guests using the So FIT and L’OH Pool are available at the So FIT changing area.

LOST AND FOUND

The hotel is not responsible for any lost items of the guest. In the event you misplace a personal

item in the hotel, please contact Guest Services for assistance.

M

MASSAGE / FOOT MASSAGE / REFLEXOLOGY

Available upon request. Please contact So SPA to make your appointment. You can reach this

service by pressing the one touch So SPA key on your phone.

MEETINGS

Sofitel InspiredMeetings™ are organised by experts who capture the essence of your project

to make your event unique and personalised – an event where life is magnifique. Committed to

building completely successful and tailored meetings and events, your dedicated

InspiredMeetings™ team will suggest creative and custom-made banqueting options, customise

the environment with modern and high-tech equipment to fit your needs - Inspired by You,

Staged by Us.

MESSAGES / VOICEMAIL

The hotel offers an automated and personalised voicemail service. You may retrieve the voicemail

by pressing the message button on your phone or by contacting Guest Services. Written messages

will be delivered to your room promptly.

MINIBAR

For your convenience a minibar is located in your room and is replenished daily. Should you

require immediate replenishment, please contact Guest Services. Please mention your

consumption at the Front Desk upon check-out.

MOVIES AND MUSIC

An array of DVDs are available for your entertainment. Please contact Guest Services for

more information.

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NEWSPAPERS

The hotel has associated with PressReader, which is a news community where people can read,

share and talk about news. Download the application on the hotel’s Wi-Fi network to

access unlimited free newspapers and magazines. Kindly contact Guest Services or Concierge

for any assistance.

P

PHARMACY

For the nearest pharmacy location or for assistance with medicines, please contact Concierge.

Please note that a doctor’s prescription is mandatory for us to procure medicines. In the absence

of a prescription, the hotel Doctor may be able to provide one after a consultation call. Please

allow 30-35 minutes to arrange for the prescribed medicines. (Consultation fees will apply).

POSTAGE

Postage and stamps are available through our Concierge.

S

SECURITY

Hotel security is provided 24 hours a day with both security patrols and closed circuit TV

coverage in public areas. For your own safety and protection, please remember to keep your door

double-locked when in your room and to identify any visitor before admitting them. Should you

require special security services at any time, please contact the Duty Manager or Guest Services.

SHOE SHINE

Shoe shine service is provided with our compliments 24 hours a day. Please place your shoes in

the shoe shine bag / tray and place them in the closet during the day time. The Housekeeping

Ambassador will polish your shoes at turndown service. For immediate shoe shine service during

the evening, please contact Guest Services.

SIGHTSEEING TOURS

Please contact the hotel Concierge for any sightseeing tours. We will be delighted to suggest and

assist you with areas of interest and can tailor-make a tour as per your preference.

SLEEP MENU

To cater to your personal need and choice, we offer a sleep menu with six types of pillows. Please

contact Guest Services to order a pillow to suit your needs.

STAMPS

Stamps are available with our Business Centre and Guest Services.

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TAXIS

Our Concierge will be delighted to assist you in organising a taxi. Please note that this is a public

utility service and beyond the control of the hotel. The hotel will not be held responsible for any

grievances or delays.

TELEPHONE SERVICES

Please refer to the "Telephone & Internet Access" section in this directory for dialling instructions

or contact Guest Services for further assistance.

TELEVISION

You can choose from a wide variety of channels from the TV channel list available in the room.

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VIDEO CONFERENCING

The hotel offers you the convenience of video conferencing in selected InspiredMeetings™ rooms.

Please contact Guest Services for more information (prior reservations are recommended).

VISITORS

As per government law, only registered guests are permitted on guest floors and rooms. Visitors

post 8:00pm are requested to present a valid government approved photo identification at the

Front Desk. Hotel reserves the right to restrict any unregistered guest from accessing guest floors

and rooms.

VOICEMAIL

Please refer to the voicemail instructions in the "Telephone & Internet Access" section of this

directory or contact Guest Services.

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WAKE-UP CALL

For placing a personalised wake-up call request, please contact Guest Services.

WATER

Tap water is not recommended for drinking. For your convenience, complimentary mineral water

is provided in your room and is replenished once, daily. For any additional requirement, please

contact Guest Services.

A

ADAPTOR

Multi socket adaptors and extension bars are available on request. Please note that the voltage in

the hotel is 220 volts.

AIR CONDITIONING

A control panel on the wall controls both the room temperature and fan speed and can be adjusted

to suit your desired room temperature.

AIRLINE RESERVATIONS

Please contact the hotel Concierge for any assistance with airline reservations, amendments and

confirmations of existing tickets.

AIRPORT

Chhatrapati Shivaji International Airport has both, a domestic and an international terminal,

located approximately 6 and 12 kilometres respectively from the hotel. In general, the ideal

check-in time is three hours prior to your scheduled departure for international flights and two

hours prior to your scheduled departure for domestic flights. We recommend you to check with

our Concierge or Guest Services for the appropriate time.

AIRPORT TRANSFERS

Please contact the hotel Concierge to book your Airport Transfers. We have a choice of hotel cars

to suit your taste and a prior booking is always recommended. Alternatively a taxi can also be

arranged.

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BABY CRIB / COTBaby cribs and bedding are available on request. Please call Guest Services for availability.

BABY-SITTING

Baby-sitting service is available at a charge. Please contact Guest Services 24 hours in advance to

arrange this service.

BAGGAGE ASSISTANCE / STORAGE

For any assistance in handling and storing your baggage, please contact Guest Services.

BEAUTY SALON - SAVIO JOHN PEREIRA SALON

Our beauty salon is located on the 3rd floor next to So SPA and offers a range of expert solutions

for hair, beauty and make-up.

BUSINESS CENTRE

The Business Centre is fully equipped with computer workstations allowing email / Internet

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AT THE SOFITEL MUMBAI BKC, PERSONALISED SERVICE IS OUR MOTTO.

CONCIERGE: HOLDING THE KEYS TO MUMBAI

SHOULD YOU WISH TO EXPLORE THE CITY BEYOND THE HOTEL, SOFITEL MUMBAI BKC

IS STAFFED BY A CREDO CONCIERGE EAGER TO ASSIST YOU.

THE CONCIERGE CAN PROVIDE DIRECTIONS TO FAMOUS CITY LANDMARKS, OR TO

LITTLE-KNOWN DESTINATIONS OFF THE BEATEN TRACK.

THE CONCIERGE CAN SECURE A RESERVATION AT ANY OF THE RESTAURANTS IN

THE HOTEL OR THE CITY OR OBTAIN TICKETS FOR ONE OF THE MANY EXCITING

ATTRACTIONS MUMBAI HAS TO OFFER.

THE CONCIERGE WILL ALSO ASSIST YOU BY ARRANGING TRANSPORTATION AND

FLIGHTS.

YOU MAY CONTACT THE CONCIERGE FROM YOUR ROOM BY PRESSING THE ONE TOUCH

CONCIERGE KEY OR YOU CAN VISIT THE CONCIERGE DESK IN THE LOBBY.

GUEST SERVICES: ONE BUTTON FOR ALL

WITH GUEST SERVICES, ONE BUTTON CAN CONNECT YOU TO THE HOTEL SERVICE YOU

DESIRE. WHATEVER YOUR NEEDS MAY BE, WE HAVE A DEDICATED TEAM WAITING TO

ASSIST YOU, ALL AT THE TOUCH OF A BUTTON.






Guest Services.

BUTLER SERVICE





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CAR RENTAL


CHECK-OUT



CLUB MILLÉSIME







CREDIT CARDS


CURRENCY


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DOCTOR




DO NOT DISTURB






your safety.

DUTY MANAGER










EXTRA BED



F

FIRE AND EMERGENCY


next to the safe.





FLORIST/ FLOWERS



FOREIGN EXCHANGE









H

HOTEL BOOKING




www.sofitel.com

www.accorhotels.com

HOTEL REGULATIONS














HOUSEKEEPING



an alternate time.

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ICE


IN-ROOM SAFE



or the safe.






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LIMOUSINE SERVICE



LOCKERS


LOST AND FOUND



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MEETINGS






Staged by Us.





MINIBAR




MOVIES AND MUSIC


more information.

N

NEWSPAPERS




for any assistance.

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PHARMACY





POSTAGE


S

SECURITY





SHOE SHINE





SIGHTSEEING TOURS



SLEEP MENU



STAMPS


T

TAXIS




TELEPHONE SERVICES



TELEVISION


V

VIDEO CONFERENCING



VISITORS




and rooms.

VOICEMAIL



W

WAKE-UP CALL


WATER




A

ADAPTOR



AIR CONDITIONING






AIRPORT






AIRPORT TRANSFERS



arranged.

B


BABY-SITTING








BUSINESS CENTRE







Guest Services.

BUTLER SERVICE





C

CAR RENTAL


CHECK-OUT



CLUB MILLÉSIME







CREDIT CARDS


CURRENCY


D

DOCTOR




DO NOT DISTURB






your safety.

DUTY MANAGER










EXTRA BED



F

FIRE AND EMERGENCY


next to the safe.





FLORIST/ FLOWERS



FOREIGN EXCHANGE









H

HOTEL BOOKING




www.sofitel.com

www.accorhotels.com

HOTEL REGULATIONS







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HOUSEKEEPING



an alternate time.

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ICE


IN-ROOM SAFE



or the safe.






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LIMOUSINE SERVICE



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MINIBAR




MOVIES AND MUSIC


more information.

N

NEWSPAPERS




for any assistance.

P

PHARMACY





POSTAGE


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SECURITY





SHOE SHINE





SIGHTSEEING TOURS



SLEEP MENU



STAMPS


T

TAXIS




TELEPHONE SERVICES



TELEVISION


V

VIDEO CONFERENCING



VISITORS




and rooms.

VOICEMAIL



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WAKE-UP CALL


WATER




A

ADAPTOR



AIR CONDITIONING






AIRPORT






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BABY-SITTING








BUSINESS CENTRE







Guest Services.

BUTLER SERVICE





C

CAR RENTAL


CHECK-OUT



CLUB MILLÉSIME







CREDIT CARDS


CURRENCY


D

DOCTOR




DO NOT DISTURB






your safety.

DUTY MANAGER










EXTRA BED



F

FIRE AND EMERGENCY


next to the safe.





FLORIST/ FLOWERS



FOREIGN EXCHANGE









H

HOTEL BOOKING




www.sofitel.com

www.accorhotels.com

HOTEL REGULATIONS














HOUSEKEEPING



an alternate time.

I

ICE


IN-ROOM SAFE



or the safe.






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LIMOUSINE SERVICE



LOCKERS


LOST AND FOUND



M




MEETINGS






Staged by Us.





MINIBAR




MOVIES AND MUSIC


more information.

N

NEWSPAPERS




for any assistance.

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P

PHARMACY





POSTAGE


S

SECURITY





SHOE SHINE





SIGHTSEEING TOURS



SLEEP MENU



STAMPS


T

TAXIS




TELEPHONE SERVICES



TELEVISION


V

VIDEO CONFERENCING



VISITORS




and rooms.

VOICEMAIL



W

WAKE-UP CALL


WATER




A

ADAPTOR



AIR CONDITIONING






AIRPORT






AIRPORT TRANSFERS



arranged.

B


BABY-SITTING








BUSINESS CENTRE







Guest Services.

BUTLER SERVICE





C

CAR RENTAL


CHECK-OUT



CLUB MILLÉSIME







CREDIT CARDS


CURRENCY


D

DOCTOR




DO NOT DISTURB






your safety.

DUTY MANAGER










EXTRA BED



F

FIRE AND EMERGENCY


next to the safe.





FLORIST/ FLOWERS



FOREIGN EXCHANGE









H

HOTEL BOOKING




www.sofitel.com

www.accorhotels.com

HOTEL REGULATIONS














HOUSEKEEPING



an alternate time.

I

ICE


IN-ROOM SAFE



or the safe.






L





LIMOUSINE SERVICE



LOCKERS


LOST AND FOUND



M




MEETINGS






Staged by Us.





MINIBAR




MOVIES AND MUSIC


more information.

N

NEWSPAPERS




for any assistance.

P

PHARMACY





POSTAGE


S

SECURITY





SHOE SHINE





SIGHTSEEING TOURS



SLEEP MENU



STAMPS


T

TAXIS




TELEPHONE SERVICES



TELEVISION


V

VIDEO CONFERENCING



VISITORS




and rooms.

VOICEMAIL



W

WAKE-UP CALL


WATER




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A

ADAPTOR



AIR CONDITIONING






AIRPORT






AIRPORT TRANSFERS



arranged.

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BABY-SITTING








BUSINESS CENTRE


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So SPA

3RD FLOOR

Retreat to the signature Sofitel So SPA and succumb to blissful massages and beauty treatments.

HOURS OF OPERATION: 24 hours

RESERVATIONS: So SPA treatment reservations can be made from your room by pressing the

So SPA key.

ARRIVAL INFORMATION: We encourage you to arrive at least 15 minutes prior to your scheduled

treatment time for you to slip into a robe and relax before your appointment.

SJP HAIR, MAKE-UP & BEAUTY SALON

3RD FLOOR

The award-winning Savio John Pereira is one of the most sought after celebrity hairstylists today

and has been in the industry for over 17 years. His work has been described as avant-garde and

his creative genius has been applauded the world over.

HOURS OF OPERATION: 10:00am to 9:00pm

SWIMMING POOL

3RD FLOOR


So FIT

4TH FLOOR

So FIT offers the latest in exercise technology with state-of-the-art machines equipped with a

personal TV, games, iPod port and Internet as well as a Kinesis Wall, free weights, Yoga sessions

and more, to ensure guests get the most out of their workout sessions. Steam and sauna are also

available in the locker rooms.


3

WHY NOT TAKE THE TIME TO EXPERIENCE SOME UNIQUE "INSTANTS MAGIQUES", IN

THE NAME OF RELAXATION AND FITNESS?

WHEN IT COMES TO BEAUTY AND WELL-BEING, DISCOVER WHAT FRENCH KNOW-HOW

HAS TO OFFER WHEN BLENDED WITH A MODERN APPROACH TO SERVICE

AND STANDARDS.

Fitness & Well-being

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ROOM TO ROOM

Dial 8 followed by the room number.

LOCAL CALLS

Dial 9 followed by the telephone number.

DOMESTIC CALLS

Dial 9 + 0 + area code + telephone number.

INTERNATIONAL CALLS

Dial 9 + 00 + country code + area code + telephone number.

The hotel’s rates for all external telephone calls are based on the duration of the call and the cost

rate plus a surcharge per call. Dialling collect, Credit Card calls, Pre-paid phone cards: Dial 9 + the

access number of your service provider (Your call will be charged as a local call).

INTERNET / EMAIL

Broadband Internet is accessible in all guest rooms with 4mbps speed connecting upto 4 devices,

as well as at the Business Centre and InspiredMeetings™ venues. You can also enjoy

complimentary wireless Internet service in public areas. For any queries or assistance, please


TELEPHONE CHARGES

LOCAL CALLS (Additional taxes will be applicable)

` 7.00 per minute (including local mobile numbers)

LONG DISTANCE / DOMESTIC CALLS (Additional taxes will be applicable)

` 90.00 per minute

INTERNATIONAL CALLS (Additional taxes will be applicable)

` 180.00 per minute

AT&T / TOLL FREE (Additional taxes will be applicable)

` 150.00 one-time charge

PHONE DIRECTORY: INDIA METRO CITY CODES

New Delhi 011

Mumbai 022

Pune 020

Kolkata 033

Chennai 044

Hyderabad 040

Bengaluru 080

4

BECAUSE YOU NEED TO REMAIN CONNECTED, SOFITEL MUMBAI BKC PROVIDES ALL

THE STATE-OF-THE-ART FACILITIES THAT CAN BE OFFERED. PLEASE REFER TO THE

FOLLOWING SERVICE LIST AND GUIDELINES.

Telephone & Internet Access

K

850 Korea (D.P. Rep. Of)

82 Korea (Rep. Of)

T

886 Taiwan

66 Thailand

216 Tunisia

90 Turkey

U

380 Ukraine

971 United Arab Emirates

44 United Kingdom

598 Uruguay

1 USA

V

39 Vatican

58 Venezuela

L

856 Laos

571 Latvia

218 Libya

352 Luxembourg

M

853 Macao

35191 Madeira

60 Malaysia

960 Maldives

230 Mauritius

52 Mexico

377 Monaco

212 Morocco

95 Myanmar

N

977 Nepal

31 Netherlands

64 New Zealand

234 Nigeria

47 Norway

P

92 Pakistan

507 Panama

51 Peru

63 Philippines

48 Poland

351 Portugal

Q

974 Qatar

Y

238 Yemen Republic

R

262 Reunion Island

7 Russia

S

966 Saudi Arabia

381 Serbia

248 Seychelles

65 Singapore

421 Slovakia

27 South Africa

34 Spain

34 Spanish North Africa

94 Sri Lanka

249 Sudan

597 Surinam

46 Sweden

41 Switzerland

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INTERNATIONAL CODES

Should you wish to access a country not included in our listing or need any additional information,

please contact Guest Services.

A

213 Algeria

376 Andorra

54 Argentina

61 Australia

43 Austria

351 Azores

I

91 India

62 Indonesia

98 Iran

964 Iraq

353 Ireland

972 Israel

390 Italy

G

49 Germany

30 Greece

590 Guadeloupe

594 Guiana (French)

592 Guyana

H

852 Hong Kong

36 Hungary

F

679 Fiji

33 France

689 French Polynesia

B

973 Bahrain

880 Bangladesh

32 Belgium

501 Belize

229 Benin

591 Bolivia

387 Bosnia

55 Brazil

673 Brunei

257 Burundi

C

855 Cambodia

1 Canada

34 Canary Islands

238 Cape Verde Islands

56 Chile

86 China

385 Croatia

53 Cuba

357 Cyprus

420 Czech Republic

D

45 Denmark

E

20 Egypt

J

81 Japan

HIGH SPEED INTERNET ACCESS

Internet Quick Start Tips (Wireless)

• Ensure that the Wi-Fi is enabled on your laptop

• Search and select (wifi_sofitel-mumbai) wireless network in the room

• Launch your Internet browser and you will be redirected to the sign-in page

• Select the option “Connecting for first time” and enter your room number and last name

• Click on the connect button to get connected

Internet Quick Start Tips (Wired)

• Plug in the LAN cable and ensure the LAN adaptor is enabled

• Launch your Internet browser and you will be redirected to the sign-in page

• Select the option “Connecting for first time” and enter your room number and last name

• Click on the connect button to get connected

Please contact Guest Services for information on charges.

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EMERGENCY NUMBERS

For any emergency, please contact Guest Services.

SECURITY SERVICES

• In-room safes are available in your room and an emergency torch is available next to it

• A fully equipped sprinkler system, fire emergency system and smoke detectors are installed in

the hotel and guest rooms

UPON ARRIVAL IN YOUR ROOM

• Check that your luggage has been delivered and inform Guest Services of anything missing

• The evacuation route plan / chart behind your room door indicates the location of the fire exits,

alarms, extinguishers, hydrants and emergency phones on your floor. Please familiarise yourself

with the location of all safety equipment. Fire hose cabinets and local fire alarm station are

situated before the exit stairs

WHEN IN YOUR ROOM

• We recommend that you use the in-room safe available in your room for any valuables.

For your own security, do not share your code with anybody

• When you do not wish to be disturbed, please hang “Do Not Disturb” (DND) card on the door knob

WHEN YOU LEAVE YOUR ROOM

• Ensure all electronic equipment is switched off and unplugged

• Ensure your main door is securely locked

• Do not entrust your room key card to anyone

WHEN MOVING AROUND THE CITY

• Be aware of strangers who are unusually friendly, look pitiful and casually offer goods and

services

• When in need of assistance outside the hotel premises, please contact Concierge

• Exchange your currencies only with accredited foreign exchange dealers and always ask for a

receipt

• Be alert for suspicious persons and unusual activities

IN THE EVENT OF AN EMERGENCY

• Keep calm and do not panic. Follow emergency procedures posted behind your room door

• Do not use the elevator when you evacuate

• In a fire emergency, take the nearest evacuation route as instructed by the hotel team members

and fire authorities

• Be alert to the Public Announcement (PA) System and fire brigades’ instructions

• During an earthquake of great intensity, protect your head from falling debris and stand

underneath a strong structure like a structural beam. Walk calmly down to the evacuation

site outside the building once the tremors stop, as aftershocks may occur

• An emergency torch is placed in the wardrobe next to the safe

5

AT SOFITEL, THE SAFETY AND SECURITY OF OUR GUESTS AND STAFF ARE OUR FIRST

PRIORITY. PLEASE TAKE A MOMENT TO READ THESE GUIDELINES, AND TAKE NOTE OF

THEM AS A PRECAUTION FOR ANY EMERGENCY EVENT THAT MAY OCCUR.

WE WISH YOU A SAFE AND PEACEFUL STAY AT SOFITEL.

Emergency & Security

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Mount Mary Church: The chapel of Mount Mary was built around 1640. Lore has it that the chapel

was destroyed in 1738 during a raid by the Marathas. The statue of the Virgin Mary was

recovered from the sea by fishermen and temporarily installed in St. Andrew's Church, before

being shifted to the rebuilt Mount Mary Church in 1761. To this day, the statue is venerated and

many miracles, minor and major, are attributed to the Lady of the Mount. People of all faiths and

communities visit the Church giving the place a syncretic nature. The Bandra Fair is held during

the eight days of the Octave (starting on the Sunday following September 8) when pilgrims throng

the Church, coming from as far as the outskirts of Maharashtra.

Castella de Aguada: Meaning "Fort of the Waterpoint" in Portuguese, this fort is also known as the

Bandra Fort. It is located at Land's End in Bandra. It was built by the Portuguese in 1640 as a

watchtower overlooking Mahim Bay, the Arabian Sea and the southern island of Mahim. The

strategic value of the fort was enhanced in 1661 after the Portuguese ceded the seven islands of

Bombay that lay to the immediate south of Bandra to the British. The name indicates its origin as

a place where fresh water was available in the form of a fountain ("Aguada") for Portuguese ships

cruising the coasts in the initial period of Portuguese presence.

Hare Rama Hare Krishna Temple (ISKCON): The Temple dedicated to Lord Krishna, International

Society for Krishna Consciousness (ISKCON) Temple or Hare Rama Hare Krishna Temple is among

the most visited sacred Temples. Situated in Juhu, this Temple is also known as Radha Rasabihariji

Temple, where thousands of devotees flock the Temple from across the globe.

For Street Shopping – Linking Road and Bandra West / Juhu Vile Parle

For Shopping Malls – Phoenix Market City, Kurla / Inorbit Mall, Malad / Oberoi Mall, Goregaon

For Leisure – Bandra Land’s End / Juhu Beach

Restaurants – Plenty of options at Bandra West / Juhu

South Mumbai Destination and Information Guide:

Siddhivinayak Temple: The old Temple was consecrated on Thursday, 19th November 1801. The

idol of Shree Siddhivinayak was carved out of a single black stone. On both sides of the Lord

Ganesh idol, are placed one idol each of Riddhi and Siddhi Goddesses who are appearing like

peeping out from behind the Ganesh idol. This is one of the oldest Temples in Mumbai where

devotees visit to get their wishes and dreams fulfilled.

Dhobi Ghat (Public Laundry): It's a fascinating spectacle looking down on rows upon rows of

open-air concrete wash pens, each fitted with its own flogging stone, while Mumbai's Dhobis

(around 200 Dhobi families work together here) relentlessly pound the dirt from the city's

garments in a timeless tradition. Known as the world's largest outdoor laundry, Dhobi Ghat is

where Mumbai's traditional washer folk (or dhobis) provide a wonderful service, collecting dirty

laundry, washing it and returning it neatly pressed, all for a very small fee. At the very least, it's

a great photo opportunity; though most locals think it rather amusing that their everyday work

arouses such curiosity.

Bombay was originally a cluster of 7 islands inhabited by kolis / fisherfolk. These islands were a

part of Gujarat. A Muslim ruler captured these islands and later handed them over to the

Portuguese in 1534, who in turn presented them to the British in 1661. In 1687, The East India

Company shifted to Bombay. This is when big business houses started entering Bombay. In 1960

Bombay State was dissolved and the State of Maharashtra came into being, with Bombay as its

capital. In 1995, Bombay became Mumbai. This name was derived from Mumbadevi, the patron

goddess of the kolis. Today Mumbai is recognized as the financial capital of India.

The Bandra-Worli Sea Link, officially known as ‘Rajiv Gandhi Setu’ was inaugurated on 30th June

2009. The sea link, seen as an engineering marvel, weighs equivalent to that of 50,000 African

elephants! The steel wire used is equivalent to the circumference of the earth. The 5.6 km-long

cable stayed bridge is 63 times the height of the Qutub Minar. It has consumed 90,000 tonnes of

cement, which would suffice to make five ten-storied buildings. This magnificent sea link connects

both north and south Mumbai seamlessly over the beautiful Arabian Sea.

North Mumbai Destination and Information Guide:

Bandra "Queen Of The Suburbs": Bandra is a suburb located in the north-west of Mumbai. It has

earned the sobriquet "Queen of the Suburbs".

Bandra is one of the lesser explored but more interesting parts of Mumbai, tempting visitors with

its unique mix of history, architecture, traditional ‘gaothans’, Bollywood glamour and some of the

best shopping in the city.

Bandra is home to numerous churches, including Mount Mary's Basilica. The Parsi Fire Temple,

Tata Agiary is located on Hill Road. Other famous religious places include the Jama Masjid

(mosque) located near Bandra West railway station and the temple of Goddess Jari-Mari, located

on S.V. Road. A municipal lake, Swami Vivekanand Talao, is also located in Bandra.

Juhu Beach: This is one of the most famous beaches in Mumbai. It is situated on the shores of the

Arabian Sea in Juhu suburb. Many tourists make it a point to visit the beach when they come to

Mumbai, as it is a relatively uncrowded space in the city, although it does get crowded in the

evenings and on weekends.

6Mumbai – Places of Interest

Full Day Tours:

Sanjay Gandhi National Park: The Sanjay Gandhi National Park, also known as Borivali National

Park, is a unique National Park in that; it lies within the borders of a city. The park lies on the

northern fringes of suburban Mumbai. It covers an area of 104 sq. km. and is one of Asia's most

visited National Parks with 2 million annual visitors. The park also holds claim to be the largest

park in the world located within city limits.

The park, notified in 1974, offers a pleasant change from the usual sights, attractions, rush and

glamour of the big city. The undulating green lands of the Sanjay Gandhi National Park are just the

kind of surroundings to which one would love to retreat for some moments of quiet introspection

or meditation. The Sanjay Gandhi National Park is known for its dense forests, vast bird life,

butterflies and a small population of leopards. The park also encompasses the famous Kanheri

Caves (between 1st century BC and 9th century AD) and two lakes - Tulsi and Vihar, which provide

water to Mumbai city.

Kanheri Caves: These caves are over 2,000 years old and provide a rare opportunity to

understand monastic life in ancient India. Located on a prosperous trade route, Kanheri saw

continuous occupation from the 1st century BC, until the decline of Buddhism in India in the 9th

century AD. The carvings and architecture of Kanheri reflect the older, more austere Hinayana

Buddhism as well as the later, more popular Mahayana. The caves are largely undisturbed, tucked

away in the green environs of the Sanjay Gandhi National Park.

Haji Ali Dargah: This is the Tomb of a Muslim Saint, who died while on pilgrimage to Mecca. It is

believed that a casket containing his mortal remains floated and came to rest on a rocky bed in

the sea. Haji Ali left this world during his journey to Mecca and miraculously the casket carrying

his body, floated back to these shores, getting stuck in the string of rocky islets just off the shore

of Worli. Thus, the Dargah was constructed there. This Dargah in memory of St. Haji Ali is about

eight centuries old. Situated in the sea near Worli, it can be approached only during low tides. This

holy place is visited by people of all religions in Mumbai.

Chhatrapati Shivaji Terminus (C.S.T.): Modelled on the lines of the St. Pancras Station in London,

this Gothic structure has carved stone friezes and stained glass windows. The station was

christened to commemorate Victoria Jubilee Day in 1887 when India's first steam engine puffed

out to neighbouring Thane, about 45 kms away. The old steam engines have been replaced by

electric ones. But to the nearly 2.5 million commuters who push past its massive portals every

day, this is still V.T (Victoria Terminus), the pulse of a throbbing city. Drive-by and a great photo

opportunity for those who like Gothic architecture.

Gateway of India, Colaba: Mumbai's most famous monument was built in 1887, as a triumphal arch

to commemorate the visit of King George V and Queen Mary. This structure is complete with four

turrets and intricate latticework carved into the yellow basalt stone. When the British Raj ended

in 1947, the last of the British ships that set sail for England, left from the Gateway. We

recommend a short cruise through Mumbai's splendid natural harbour.

Prince of Wales Museum: Also known as Chhatrapati Shivaji Maharaj Vastu Sanghralay was yet

another structure to commemorate the visit of King George V to India in the year 1905. It can be

broadly described as a British interpretation of Mughal architecture, the Indo–Saracenic style. It

has a collection of artifacts from Elephanta Island, Jogeshwari caves and the Indus valley. Besides

other special subjects, the museum has Art, Natural History and Archaeology.

Marine Drive: Recently renamed as "Netaji Subhashchandra Bose Road", one of the most popular

promenades of Mumbai is the Marine Drive. Built on land reclaimed during 1920s and 1930s, it

spans along the shore of the Arabian Sea from Nariman Point past Chowpatty beach to Babulnath,

at the foot of Malabar Hill. Marine Drive is also known as the 'Queen's Necklace' because at night

time when the street lights are switched on, it looks like a glittering diamond necklace - a sight to

behold.

Girgaum Chowpatty: This is a beach that has the liveliness of a carnival in the evenings with local

snack stalls like Bhelpuri, Chaat, Kulfi (Indian ice cream) and Sundry entertainers. Eating Bhelpuri

(made from rice puffs), one of the local snacks at Chowpatty from any of the multitude of food

stalls installed here, are an essential part of the Mumbai experience.

Mount Mary Church: The chapel of Mount Mary was built around 1640. Lore has it that the chapel

was destroyed in 1738 during a raid by the Marathas. The statue of the Virgin Mary was

recovered from the sea by fishermen and temporarily installed in St. Andrew's Church, before

being shifted to the rebuilt Mount Mary Church in 1761. To this day, the statue is venerated and

many miracles, minor and major, are attributed to the Lady of the Mount. People of all faiths and

communities visit the Church giving the place a syncretic nature. The Bandra Fair is held during

the eight days of the Octave (starting on the Sunday following September 8) when pilgrims throng

the Church, coming from as far as the outskirts of Maharashtra.

Castella de Aguada: Meaning "Fort of the Waterpoint" in Portuguese, this fort is also known as the

Bandra Fort. It is located at Land's End in Bandra. It was built by the Portuguese in 1640 as a

watchtower overlooking Mahim Bay, the Arabian Sea and the southern island of Mahim. The

strategic value of the fort was enhanced in 1661 after the Portuguese ceded the seven islands of

Bombay that lay to the immediate south of Bandra to the British. The name indicates its origin as

a place where fresh water was available in the form of a fountain ("Aguada") for Portuguese ships

cruising the coasts in the initial period of Portuguese presence.

Hare Rama Hare Krishna Temple (ISKCON): The Temple dedicated to Lord Krishna, International

Society for Krishna Consciousness (ISKCON) Temple or Hare Rama Hare Krishna Temple is among

the most visited sacred Temples. Situated in Juhu, this Temple is also known as Radha Rasabihariji

Temple, where thousands of devotees flock the Temple from across the globe.

For Street Shopping – Linking Road and Bandra West / Juhu Vile Parle

For Shopping Malls – Phoenix Market City, Kurla / Inorbit Mall, Malad / Oberoi Mall, Goregaon

For Leisure – Bandra Land’s End / Juhu Beach

Restaurants – Plenty of options at Bandra West / Juhu

South Mumbai Destination and Information Guide:

Siddhivinayak Temple: The old Temple was consecrated on Thursday, 19th November 1801. The

idol of Shree Siddhivinayak was carved out of a single black stone. On both sides of the Lord

Ganesh idol, are placed one idol each of Riddhi and Siddhi Goddesses who are appearing like

peeping out from behind the Ganesh idol. This is one of the oldest Temples in Mumbai where

devotees visit to get their wishes and dreams fulfilled.

Dhobi Ghat (Public Laundry): It's a fascinating spectacle looking down on rows upon rows of

open-air concrete wash pens, each fitted with its own flogging stone, while Mumbai's Dhobis

(around 200 Dhobi families work together here) relentlessly pound the dirt from the city's

garments in a timeless tradition. Known as the world's largest outdoor laundry, Dhobi Ghat is

where Mumbai's traditional washer folk (or dhobis) provide a wonderful service, collecting dirty

laundry, washing it and returning it neatly pressed, all for a very small fee. At the very least, it's

a great photo opportunity; though most locals think it rather amusing that their everyday work

arouses such curiosity.

Bombay was originally a cluster of 7 islands inhabited by kolis / fisherfolk. These islands were a

part of Gujarat. A Muslim ruler captured these islands and later handed them over to the

Portuguese in 1534, who in turn presented them to the British in 1661. In 1687, The East India

Company shifted to Bombay. This is when big business houses started entering Bombay. In 1960

Bombay State was dissolved and the State of Maharashtra came into being, with Bombay as its

capital. In 1995, Bombay became Mumbai. This name was derived from Mumbadevi, the patron

goddess of the kolis. Today Mumbai is recognized as the financial capital of India.

The Bandra-Worli Sea Link, officially known as ‘Rajiv Gandhi Setu’ was inaugurated on 30th June

2009. The sea link, seen as an engineering marvel, weighs equivalent to that of 50,000 African

elephants! The steel wire used is equivalent to the circumference of the earth. The 5.6 km-long

cable stayed bridge is 63 times the height of the Qutub Minar. It has consumed 90,000 tonnes of

cement, which would suffice to make five ten-storied buildings. This magnificent sea link connects

both north and south Mumbai seamlessly over the beautiful Arabian Sea.

North Mumbai Destination and Information Guide:

Bandra "Queen Of The Suburbs": Bandra is a suburb located in the north-west of Mumbai. It has

earned the sobriquet "Queen of the Suburbs".

Bandra is one of the lesser explored but more interesting parts of Mumbai, tempting visitors with

its unique mix of history, architecture, traditional ‘gaothans’, Bollywood glamour and some of the

best shopping in the city.

Bandra is home to numerous churches, including Mount Mary's Basilica. The Parsi Fire Temple,

Tata Agiary is located on Hill Road. Other famous religious places include the Jama Masjid

(mosque) located near Bandra West railway station and the temple of Goddess Jari-Mari, located

on S.V. Road. A municipal lake, Swami Vivekanand Talao, is also located in Bandra.

Juhu Beach: This is one of the most famous beaches in Mumbai. It is situated on the shores of the

Arabian Sea in Juhu suburb. Many tourists make it a point to visit the beach when they come to

Mumbai, as it is a relatively uncrowded space in the city, although it does get crowded in the

evenings and on weekends.

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Full Day Tours:

Sanjay Gandhi National Park: The Sanjay Gandhi National Park, also known as Borivali National

Park, is a unique National Park in that; it lies within the borders of a city. The park lies on the

northern fringes of suburban Mumbai. It covers an area of 104 sq. km. and is one of Asia's most

visited National Parks with 2 million annual visitors. The park also holds claim to be the largest

park in the world located within city limits.

The park, notified in 1974, offers a pleasant change from the usual sights, attractions, rush and

glamour of the big city. The undulating green lands of the Sanjay Gandhi National Park are just the

kind of surroundings to which one would love to retreat for some moments of quiet introspection

or meditation. The Sanjay Gandhi National Park is known for its dense forests, vast bird life,

butterflies and a small population of leopards. The park also encompasses the famous Kanheri

Caves (between 1st century BC and 9th century AD) and two lakes - Tulsi and Vihar, which provide

water to Mumbai city.

Kanheri Caves: These caves are over 2,000 years old and provide a rare opportunity to

understand monastic life in ancient India. Located on a prosperous trade route, Kanheri saw

continuous occupation from the 1st century BC, until the decline of Buddhism in India in the 9th

century AD. The carvings and architecture of Kanheri reflect the older, more austere Hinayana

Buddhism as well as the later, more popular Mahayana. The caves are largely undisturbed, tucked

away in the green environs of the Sanjay Gandhi National Park.








Chhatrapati Shivaji Terminus (C.S.T.): Modelled on the lines of the St. Pancras Station in London,

this Gothic structure has carved stone friezes and stained glass windows. The station was

christened to commemorate Victoria Jubilee Day in 1887 when India's first steam engine puffed

out to neighbouring Thane, about 45 kms away. The old steam engines have been replaced by

electric ones. But to the nearly 2.5 million commuters who push past its massive portals every

day, this is still V.T (Victoria Terminus), the pulse of a throbbing city. Drive-by and a great photo

opportunity for those who like Gothic architecture.

Gateway of India, Colaba: Mumbai's most famous monument was built in 1887, as a triumphal arch

to commemorate the visit of King George V and Queen Mary. This structure is complete with four

turrets and intricate latticework carved into the yellow basalt stone. When the British Raj ended

in 1947, the last of the British ships that set sail for England, left from the Gateway. We

recommend a short cruise through Mumbai's splendid natural harbour.

Prince of Wales Museum: Also known as Chhatrapati Shivaji Maharaj Vastu Sanghralay was yet

another structure to commemorate the visit of King George V to India in the year 1905. It can be

broadly described as a British interpretation of Mughal architecture, the Indo–Saracenic style. It

has a collection of artifacts from Elephanta Island, Jogeshwari caves and the Indus valley. Besides

other special subjects, the museum has Art, Natural History and Archaeology.

Marine Drive: Recently renamed as "Netaji Subhashchandra Bose Road", one of the most popular

promenades of Mumbai is the Marine Drive. Built on land reclaimed during 1920s and 1930s, it

spans along the shore of the Arabian Sea from Nariman Point past Chowpatty beach to Babulnath,

at the foot of Malabar Hill. Marine Drive is also known as the 'Queen's Necklace' because at night

time when the street lights are switched on, it looks like a glittering diamond necklace - a sight to

behold.

Girgaum Chowpatty: This is a beach that has the liveliness of a carnival in the evenings with local

snack stalls like Bhelpuri, Chaat, Kulfi (Indian ice cream) and Sundry entertainers. Eating Bhelpuri

(made from rice puffs), one of the local snacks at Chowpatty from any of the multitude of food

stalls installed here, are an essential part of the Mumbai experience.

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Guest services will be delighted to arrange any of the following items upon your request.

1. Baby Diapers

2. Socks - Black / Gray / Brown

3. Nail Polish Remover

4. Talcum Powder - Ponds

5. Baby Body Lotion - Johnson & Johnson

6. Nail Cutter

7. Baby Powder - Johnson & Johnson

8. Baby Oil - Johnson & Johnson

9. Baby Soap - Johnson & Johnson

10. Mouthwash - Colgate

11. All Out Mosquito Repellent

12. Safety Pins

13. Prayer Mat

14. Dental Floss

15. Handkerchief

16. Hot Water Bag

17. Sanitary Pads

18. Tampons

19. Ear Plugs

20. White Shirt

21. Shoe Lace

22. Hair Oil Sachet

23. Hair Gel - small

24. Hair Brush - round

25. Deo Spray

26. Sunscreen

27. Face Wash

28. Hand Wash

Please note that some of the above mentioned items may attract a charge. Kindly inform the

hotel should you have allergies to any of the above products.

Guests’ Amenities

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Inside, its excellent stained-glass windows, around twenty in number, look resplendent in the

sunshine or when the lights are on.

Tel.: +91 (22) 2642 3098, 2645 9474

Website: www.stpetersbandra.org

Location: Hill Road, Bandra West

GURUDWARA

Sri Guru Singh Sabha: Khar Gurdwara is one of the oldest and prominent landmark of Khar, which

was opened on 10 October 1952.

Tel: +91 (22) 2604 5850

Location: 587, Guru Gobind Singh Marg, 3rd Road, Khar(W)

Sri Dasmesh Darbar: The Gurudwara that was recently inaugurated, was memorable for Mumbai’s

Sikh community not only because the Gurudwara took three years to build, but also because it was

the first time the Five Head Granthis from Amritsar, Patna, Damdama Sahib, Nanded and

Rakabganj, New Delhi assembled at one venue.

Tel: +91 (22) 2401 4232

Location: Guru Tegh Bahadur Nagar, Sion

ISLAMIC MOSQUE








Dargah Ziyarat Timings 5:30am to 10:00pm

Tel: +91 (22) 2352 9082

Website: www.hajialidargah.in

Location: Lala Lajpatrai Road, Haji Ali

Jama Masjid: It is believed that the original Jama Masjid was demolished twice before the

construction of the present Jama Masjid in 1802.

Location: S.V. Road, Bandra West

CINEMA HALL

The movie schedules in India change every Friday. The nearest movie hall is PVR Cinema inside

the Phoenix Market City Mall.

Tel: +91 88009 00009

Website: www.pvrcinemas.com

Location: Near Kamani Junction, Kurla West

Please check with our Concierge team for the movie schedules.

TEMPLES

Siddhivinayak Temple: The famous Siddhivinayak Temple, built on November 19, 1801 is

dedicated to Lord Shri Ganesh. The Temple has a small mandap (hall) with the shrine for

Siddhivinayak ("Ganesh who grants your wish").

Website: www.siddhivinayak.org

Location: Prabhadevi on S.K. Bole Marg and is at a 30 minutes driving distance from the hotel.

ISKCON Temple: Hare Krishna Land (ISKCON Juhu), opened in 1978, is set upon four acres of prime

land and a stone’s throw away from Juhu beach. Today the magnificent Temple complex is one of

the most visited in the country. It is a spiritual oasis in the dry and demanding material life of the

financial and commercial capital of India.

Location: Near Chandan Cinema, Sainath Nagar, Juhu

Shree Jari Mari Temple: This Temple is located in the vicinity. The idol of this Temple is Goddess

Parvathi, in the form of Jari Mari. People in Maharashtra are ardent devotees of the Goddess and

believe worshipping her brings prosperity.

Location: On S.V. Road, Bandra West and is at a 15 minutes diving distance from the hotel.

CHURCHES

Mount Mary Basilica: For over a hundred years situated atop a hillock near Lands End Bandra,

overlooking the Arabian Sea is Mount Mary’s Basilica a beautiful edifice in stone that simply

stands out in its grandeur, an abode of tranquillity, peace, reassurance and hope!

Tel: +91 (22) 2642 3152

Website: www.mountmarybasilicabandra.in

Location: Mount Mary Road, Bandra West

Sunday Masses: English : 6:30am, 7:30am, 8:30am, 9:30am (No Evening Mass)

Daily Masses: English : 6:30am & 7:15am, (No Evening Mass)

Special Services: Sundays : 4:00pm - 7:00pm - Prayers for people with special needs

St. Peter’s Church: This Church on Hill Road Bandra East is another Church in the vicinity. The

present Church, built in September 1938 has been built on the site of the old and has been

designed in the Romanesque style. It is capacious and can accommodate a thousand people easily.

8Local Services

The nearest outstation bus service is located close to the entrance of Bandra Kurla Complex

known as ‘Kalanagar Bus Stop’. All major bus service providers have their pick up and drop off

from this stand.

Our Concierge will be delighted to assist you with the information on the most appropriate route

and bus to take based on your destination.

RAILWAYS

Mumbai Suburban Railway, the oldest in Asia, was founded in 1867 and has a length of 303 kms.

Nearest railway stations for local travel within the city are Bandra Station to travel between

Churchgate and Dahanu Road, and Kurla Station to travel between Chatrapati Shivaji Terminus

and Khopoli, Kasara and Panvel.

The nearest train stations for outstation trains are Bandra Terminus and Lokmanya Tilak

Terminus.

Website: www.irctc.co.in

Please contact the Concierge for your bookings or any other assistance.

SYNAGOGUE

Keneseth Eliyahoo Synagogue: The Synagogue was built in 1884 by Jacob Elias Sassoon and his

brother Albert in memory of their father Eliyahoo Sassoon. This soothing light blue coloured

building has a charming interior, resplendent with pillars, chandeliers and stained glass windows.

View it best in the afternoon when it's beautifully illuminated by sunlight.

Location: Forbes Street, Kala Ghoda

TAXI SERVICE

Taxis arrived in 1911 to complement horse wagons. Black and yellow non air conditioned Fiat

taxis are an integral part of the city's heritage.

A large network of air conditioned and non air conditioned cabs are available in the city. You may

hail a cool cab right outside the hotel. These cabs charge a fixed price per destination.

Should you choose to utilise the services of any other provider, you may contact the below

mentioned numbers to make a reservation, which are subject to availability. We recommend you

call at least 45 minutes in advance to allow the cab to arrive in time.

Meru: +91 (22) 4422 4422 | Website: www.merucabs.com

Tab Cab: +91 (22) 6363 6363 | Website: www.tabcab.in

Priyadarshini Taxi (for ladies only): +91 (22) 4333 3999 | Website: www.priyadarshinitaxi.com

HOSPITAL

Asian Heart Hospital: Located at a 5-minute driving distance, this hospital is ranked as one of the

best private hospitals in India for cardiac care. It also offers a host of other medical facilities.

Also houses a 24x7 pharmacy.

Tel: +91 (22) 6698 6666

Location: Building Block No.G/N, Bharat Nagar, Bandra Kurla Complex

Lilavati Hospital & Research Centre: Located at a distance of 30 to 35 minutes by car, this premier

multi-speciality tertiary care hospital has been acknowledged globally as centre for medical

excellence. Also houses a 24x7 pharmacy.

Tel: +91 (22) 2675 1000 / +91 (22) 2656 8000

Location: A - 791, Chapel Rd, Bandra Reclamation, Bandra West

MALLS

There are more than 50 shopping malls in Mumbai. The nearest mall Phoenix Market City is

located at a driving distance of 15 minutes. The outlets range from local brands to major

international brands and the mall offers a host of dining options.

Phoenix Market City is open from 11:00am until midnight; however the outlets shut down by

9:00pm.

Tel: +91 (22) 6180 1011

Website: www.phoenixmarketcitymumbai.com


Please contact our Concierge for further information.

POST OFFICE

The post office at Bandra Kurla Complex is located on the Ground Floor in the Audit Bhavan,

opposite the Income Tax Office.

Tel: +91 (22) 2657 0105

Website: www.indiapost.gov.in

AUTO RICKSHAW SERVICE

Auto rickshaws play an important role of public transport in Mumbai. The black and yellow three

wheelers, often simply called autos, have a mechanical metre that decides the fare and is

proportional to the distance travelled.

Auto rickshaws are not permitted to enter Old Mumbai. The southernmost points accessible to

them are Bandra Fire Station in Western Mumbai and Sion Bus Depot in Central Mumbai.

Please contact the Concierge for further assistance on auto rates.

BUS STAND

Mumbai has the largest organised bus transport network among major Indian cities. The buses

scheduled to make a stop at designated bus stands are listed at the stand.

Inside, its excellent stained-glass windows, around twenty in number, look resplendent in the

sunshine or when the lights are on.

Tel.: +91 (22) 2642 3098, 2645 9474

Website: www.stpetersbandra.org

Location: Hill Road, Bandra West

GURUDWARA

Sri Guru Singh Sabha: Khar Gurdwara is one of the oldest and prominent landmark of Khar, which

was opened on 10 October 1952.

Tel: +91 (22) 2604 5850

Location: 587, Guru Gobind Singh Marg, 3rd Road, Khar(W)

Sri Dasmesh Darbar: The Gurudwara that was recently inaugurated, was memorable for Mumbai’s

Sikh community not only because the Gurudwara took three years to build, but also because it was

the first time the Five Head Granthis from Amritsar, Patna, Damdama Sahib, Nanded and

Rakabganj, New Delhi assembled at one venue.

Tel: +91 (22) 2401 4232

Location: Guru Tegh Bahadur Nagar, Sion

ISLAMIC MOSQUE








Dargah Ziyarat Timings 5:30am to 10:00pm

Tel: +91 (22) 2352 9082

Website: www.hajialidargah.in

Location: Lala Lajpatrai Road, Haji Ali

Jama Masjid: It is believed that the original Jama Masjid was demolished twice before the

construction of the present Jama Masjid in 1802.

Location: S.V. Road, Bandra West

CINEMA HALL

The movie schedules in India change every Friday. The nearest movie hall is PVR Cinema inside

the Phoenix Market City Mall.

Tel: +91 88009 00009

Website: www.pvrcinemas.com


Please check with our Concierge team for the movie schedules.

TEMPLES

Siddhivinayak Temple: The famous Siddhivinayak Temple, built on November 19, 1801 is

dedicated to Lord Shri Ganesh. The Temple has a small mandap (hall) with the shrine for

Siddhivinayak ("Ganesh who grants your wish").

Website: www.siddhivinayak.org

Location: Prabhadevi on S.K. Bole Marg and is at a 30 minutes driving distance from the hotel.

ISKCON Temple: Hare Krishna Land (ISKCON Juhu), opened in 1978, is set upon four acres of prime

land and a stone’s throw away from Juhu beach. Today the magnificent Temple complex is one of

the most visited in the country. It is a spiritual oasis in the dry and demanding material life of the

financial and commercial capital of India.

Location: Near Chandan Cinema, Sainath Nagar, Juhu

Shree Jari Mari Temple: This Temple is located in the vicinity. The idol of this Temple is Goddess

Parvathi, in the form of Jari Mari. People in Maharashtra are ardent devotees of the Goddess and

believe worshipping her brings prosperity.

Location: On S.V. Road, Bandra West and is at a 15 minutes diving distance from the hotel.

CHURCHES

Mount Mary Basilica: For over a hundred years situated atop a hillock near Lands End Bandra,

overlooking the Arabian Sea is Mount Mary’s Basilica a beautiful edifice in stone that simply

stands out in its grandeur, an abode of tranquillity, peace, reassurance and hope!

Tel: +91 (22) 2642 3152

Website: www.mountmarybasilicabandra.in

Location: Mount Mary Road, Bandra West

Sunday Masses: English : 6:30am, 7:30am, 8:30am, 9:30am (No Evening Mass)

Daily Masses: English : 6:30am & 7:15am, (No Evening Mass)

Special Services: Sundays : 4:00pm - 7:00pm - Prayers for people with special needs

St. Peter’s Church: This Church on Hill Road Bandra East is another Church in the vicinity. The

present Church, built in September 1938 has been built on the site of the old and has been

designed in the Romanesque style. It is capacious and can accommodate a thousand people easily.

RO

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TO

RY

31

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OM

DIR

EC

TO

RY

32

The nearest outstation bus service is located close to the entrance of Bandra Kurla Complex

known as ‘Kalanagar Bus Stop’. All major bus service providers have their pick up and drop off

from this stand.

Our Concierge will be delighted to assist you with the information on the most appropriate route

and bus to take based on your destination.

RAILWAYS

Mumbai Suburban Railway, the oldest in Asia, was founded in 1867 and has a length of 303 kms.

Nearest railway stations for local travel within the city are Bandra Station to travel between

Churchgate and Dahanu Road, and Kurla Station to travel between Chatrapati Shivaji Terminus

and Khopoli, Kasara and Panvel.

The nearest train stations for outstation trains are Bandra Terminus and Lokmanya Tilak

Terminus.

Website: www.irctc.co.in

Please contact the Concierge for your bookings or any other assistance.

SYNAGOGUE

Keneseth Eliyahoo Synagogue: The Synagogue was built in 1884 by Jacob Elias Sassoon and his

brother Albert in memory of their father Eliyahoo Sassoon. This soothing light blue coloured

building has a charming interior, resplendent with pillars, chandeliers and stained glass windows.

View it best in the afternoon when it's beautifully illuminated by sunlight.

Location: Forbes Street, Kala Ghoda

TAXI SERVICE

Taxis arrived in 1911 to complement horse wagons. Black and yellow non air conditioned Fiat

taxis are an integral part of the city's heritage.

A large network of air conditioned and non air conditioned cabs are available in the city. You may

hail a cool cab right outside the hotel. These cabs charge a fixed price per destination.

Should you choose to utilise the services of any other provider, you may contact the below

mentioned numbers to make a reservation, which are subject to availability. We recommend you

call at least 45 minutes in advance to allow the cab to arrive in time.

Meru: +91 (22) 4422 4422 | Website: www.merucabs.com

Tab Cab: +91 (22) 6363 6363 | Website: www.tabcab.in

Priyadarshini Taxi (for ladies only): +91 (22) 4333 3999 | Website: www.priyadarshinitaxi.com

HOSPITAL

Asian Heart Hospital: Located at a 5-minute driving distance, this hospital is ranked as one of the

best private hospitals in India for cardiac care. It also offers a host of other medical facilities.

Also houses a 24x7 pharmacy.

Tel: +91 (22) 6698 6666

Location: Building Block No.G/N, Bharat Nagar, Bandra Kurla Complex

Lilavati Hospital & Research Centre: Located at a distance of 30 to 35 minutes by car, this premier

multi-speciality tertiary care hospital has been acknowledged globally as centre for medical

excellence. Also houses a 24x7 pharmacy.

Tel: +91 (22) 2675 1000 / +91 (22) 2656 8000

Location: A - 791, Chapel Rd, Bandra Reclamation, Bandra West

MALLS

There are more than 50 shopping malls in Mumbai. The nearest mall Phoenix Market City is

located at a driving distance of 15 minutes. The outlets range from local brands to major

international brands and the mall offers a host of dining options.

Phoenix Market City is open from 11:00am until midnight; however the outlets shut down by

9:00pm.

Tel: +91 (22) 6180 1011

Website: www.phoenixmarketcitymumbai.com


Please contact our Concierge for further information.

POST OFFICE

The post office at Bandra Kurla Complex is located on the Ground Floor in the Audit Bhavan,

opposite the Income Tax Office.

Tel: +91 (22) 2657 0105

Website: www.indiapost.gov.in

AUTO RICKSHAW SERVICE

Auto rickshaws play an important role of public transport in Mumbai. The black and yellow three

wheelers, often simply called autos, have a mechanical metre that decides the fare and is

proportional to the distance travelled.

Auto rickshaws are not permitted to enter Old Mumbai. The southernmost points accessible to

them are Bandra Fire Station in Western Mumbai and Sion Bus Depot in Central Mumbai.

Please contact the Concierge for further assistance on auto rates.

BUS STAND

Mumbai has the largest organised bus transport network among major Indian cities. The buses

scheduled to make a stop at designated bus stands are listed at the stand.

C-57, BANDRA KURLA COMPLEX, BANDRA EAST, MUMBAI 400 051, INDIA

TEL +91 (22) 61 17 50 00 - EMAIL [email protected]

WWW.SOFITEL.COM

SOFITEL MUMBAI BKC

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