Be The Difference

Directors of Nursing Services/Directors of Social WorkANNUAL CONFERENCE & EXPOSITION

Nov. 16 - 18, 2015

The Sagamore Resort, Bolton Landing, NY

DNSSW

“One person can make a difference, and everyone should try.” ― John F. Kennedy

The difference is YOU. You expand the world of possibilities for aging every day -- making a difference in the lives of millions of people in long term care across the country. You have shown an outstanding

dedication to enhancing their lives so that they may thrive as they age. Join your peers for an exceptional education experience to explore how you and your organization can continue to excel and

“Be the Difference.”

Schedule of Events

Monday, Nov. 16 7:15 – 8:15 a.m. Pre-Conference Registration 8:15 a.m. – 12:30 p.m. Pre-Conference Intensive: How Life-Long Personality Traits and Preferences

Affect Behavior and Needs as Dementia Progresses You won’t want to miss this session, designed to help learners understand how life-long personality traits determine our choices, behaviors, reactions, and responses. Attendees appreciate the value of knowing individual preferences and needs, being around other people, getting information, using time, and getting things done. Knowledge of these tendencies is critical not only for you, but also your co-workers, your supervisors and your residents. Learners will have more control over “how things go” and getting what they need, while respecting and helping others. Behaviors such as resident-to-resident abuse will be discussed. This session will be interactive and fun, while providing you with eye opening insights into your behavior of themselves and those you care for and work with! (Box lunches are available for all pre-conference attendees.) Teepa Snow, MS, OTR/L, FAOTA, dementia care and training specialist, Positive Approach, LLC, Efland, NC Noon – 1 p.m. Conference registration 1 – 2:15 p.m. Keynote Address: Dementia 360 This session will provide a spectrum of perspectives on dementia that will help you develop services that meet the needs of all those affected by the disease. It will address issues from the point of view of the individual with dementia, family members, caregiving staff, facility operation staff, as well as friends and visitors, and regulators. By the end of this session you will be able to discuss the impact of dementia on

“Be the Difference”

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each of these players, describe some key strategies to meet their needs, and begin to develop services that have a high probability of making a positive difference in the lives of all concerned. Teepa Snow, MS, OTR/L, FAOTA, dementia care and training specialist, Positive Approach, LLC, Efland, NC 2:30 – 3:45 p.m. Concurrent Sessions:

1) “Be the Difference” Learning Lounge: Developing the Next Generation of Caregivers Jewish Home Lifecare has a commitment to attract young adults to elder care and help them build skills for career success. Hear the story of how JHL is developing future talent for their organization. Discuss other career development programs and brainstorm new ideas that will help you develop the workforce of the future. Facilitator: Toni Sexton, Geriatric career development program director, Jewish Home Lifecare, Manhattan 2) Improving Behavioral Health and Reducing Inappropriate Use of Antipsychotics: Making it Happen, Step-by-Step Review a 4-step quality improvement approach that can be utilized to successfully reduce the inappropriate use of antipsychotics and increase the use of non-pharmacological approaches in your setting. Assessment tools, educational resources, documentation requirements, and strategies to overcome common barriers and motivate your staff will be addressed. Elizabeth Galik, Ph.D., CRNP, associate professor, University of Maryland School of Nursing, Baltimore, MD 3) Stopping the Problem Behavior of the Bullying Person Join this discussion on promoting dignity and respect in the workplace. Why does bullying occur and how can you prevent it from disrupting your community? We’ve got the answers. Francis Battisti, Ph.D., executive vice president and chief academic officer, SUNY Broome Community College, Binghamton 4) Improving Clinical Outcomes in Wound Management Jewish Home Lifecare and HealthPRO Rehabilitation share insights from their collaboration on a comprehensive wound care program to improve clinical outcomes and patient satisfaction. Come hear the specifics of Jewish Home Lifecare’s remarkable quality improvements. Gregory Westgate, PT, DPT, RAC-CT, regional manager NY/NJ, HealthPRO Rehabilitation Representative, Jewish Home Lifecare

3:45 – 4:15 p.m. Refreshment Break in Expo Hall 4:15 – 5:30 p.m. Concurrent Sessions:

1) Writing a Plan of Correction? Getting Back to Basics! The surveyors have been in and have identified deficiencies in your facility’s practice and you need a plan of correction. Participants will review its core elements along with a systematic approach to its development and the key information that should be included. Linda Winston, ProCare consultant, LeadingAge New York, Latham

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2) Managing Medication Errors – Safeguarding Residents from Preventable Errors We’ll explore the common causes for medication errors and simple proven techniques that have been used throughout health care to minimize or eliminate them. Saul Greenberger, principal, Pharmscript LLC, Edison, NJ

Sponsored by: 3) “Be the Difference” Learning Lounge: “I am the Difference for….” With so much change and stress every day, do you ever reflect on why you selected this field in the first place? Do you wonder if you still are an effective leader and mentor questioning if you are providing the best care for your residents? Is your work and home life in balance? Come share, reflect and confirm that each and every one of us make a difference in our own unique way. Facilitator: Francis Battisti, Ph.D., executive vice president and chief academic officer, SUNY Broome Community College, Binghamton 4) Social Work Over the Rainbow Managed care, survey, regulatory issues, oh my! Let’s discuss current issues of concern to the DSW. Elliott Frost, LMSW, director of ProCare, senior policy analyst, LeadingAge New York, Latham Patrick Cucinelli, vice president of financial policy, LeadingAge New York, Latham

6 – 7 p.m. “The Red Party” Cocktail Reception We are rolling out the red carpet for YOU, as you truly make a difference in the lives of so many. Enjoy the company of your colleagues as you drink red, eat red and show off your red fashions. You are the star of this red studded event! Dinner on Your Own

Tuesday, Nov. 17 7 a.m. Conference Registration 8 – 9:30 a.m. Breakfast in Exposition Hall 9:30 – 10:45 a.m. Plenary Session: Preventing Unnecessary or Avoidable Re-Hospitalization for Nursing Home Residents Reducing unnecessary re-hospitalizations adds value to quality of care performance and is a critical for initiatives such as QAPI, DSRIP and contracting with managed care plans. After attending this program, attendees will:

• Know the top diagnoses responsible for unnecessary re-hospitalizations of nursing home residents and their re-admissions rate; and

• Identify tools and develop strategies for decreasing the re-hospitalization rates in your facility and your role in these strategies as DNS’s and DSW’s.

Conn Foley, MD, senior vice president and chairman of the Department of Medicine, Parker Jewish Institute for Health Care and Rehabilitation, New Hyde Park

Sponsored by:

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10:45 – 11:30 a.m. Exposition/Refreshment break 11:30 a.m. – 1 p.m. Plenary Session: Resident Rights, Choices and Preferences: What's the Difference, and Why am I Being Cited? During surveys, facilities are being asked about their policies regarding choice and preference. Your staff is being observed if preferences and choices are being honored. The MDS 3.0 is filled with data regarding what is important to a resident, and if they have certain preferences. It gets more confusing, and we continue to receive citations for not getting it "right." In this session the presenter will: 1) explain the differences between the terms, 2) share information as to how surveyors are assessing this area, and 3) give you effective staff practices and strategies. Catherine R. “Cat” Selman, Healthcare Communicators Inc., Vonore, TN

Sponsored by:

1 – 2 p.m. Networking Buffet Lunch with Exhibitors 2 – 2:30 p.m. Exposition/Raffle 2:30 – 4 p.m. Concurrent Sessions:

1) Handling Complaints Even when you have the best possible staff delivering the best possible care in the most efficient manner, something can still go wrong. You get a complaint! No one individual, staff or facility can be absolutely perfect. The difference between success and failure is determined by the manner in which we handle complaints. You’ll learn how in this session. Catherine R. “Cat” Selman, Healthcare Communicators Inc., Vonore, TN 2) “Be the Difference” Learning Lounge: Solutions for the Newer DSW If you are a DSW with less than three years’ experience, you’ll want to attend this session. Knowledge and networking is the key to success in any job, and at this learning lounge, you’ll get both! Our ProCare consultant will guide conversations to get you solutions to your everyday problems and concerns. Be prepared with questions and your experiences with your colleagues. (Limited to 20 participants) Facilitator: Elliott Frost, LMSW, director of ProCare, senior policy analyst, LeadingAge New York, Latham 3) LeadingAge Five-Star Analysis Report: The Latest Tool for Understanding and Forecasting Quality If you haven’t seen the new Nursing Home Five-Star Analysis report or don’t know what all those numbers mean for your organization, this is the session for you! The Nursing Home Five-Star Analysis report is the latest addition to LeadingAge Quality Metrics, a suite of interactive data tools that assists non-profit aging services organizations in analyzing how they measure up to their peers, demonstrate value, and improve performance. In this session you will learn how to use this valuable tool as we review several Five-Star sample reports and discuss how to use them to identify ways to improve or maintain your star ratings. From there, we will

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demonstrate how to utilize LeadingAge Quality Metrics in conjunction with your Five-Star report to track trends and benchmark important quality areas with your peers. Kathleen Pellatt, RN, senior quality improvement analyst, EQUIP for Quality, LeadingAge New York, Latham Linda Spokane, vice president, research and analytics, LeadingAge New York, Latham

Sponsored by: 4) Dealing with Conflict in the Workplace You are invited to participate in this interactive discussion of the types of conflicts in long term care, generational differences, and brainstorming how to improve quality of care for residents and satisfaction for staff. No one solution works in each case, but knowing the contributing factors can provide you with strategies, solutions, and communication for the nursing home setting. Phyllis Rosenberger, RN, MSN, ProCare consultant, LeadingAge New York, Latham; director of nursing, Glendale Home, Scotia

4:15 – 5:15 p.m. Concurrent Sessions:

1) Transitions in Care - Be Successful! Adverse events and avoidable complications occur as a result of poor communication and coordination among caregivers, health care professionals, and the resident during care transitions. Poorly executed transitions increase hospital readmissions, duplication of service and medication errors. Learn the barriers we face in those transitions, and discover successful strategies for more effective practice; resulting in positive outcomes. Catherine R. “Cat” Selman, Healthcare Communicators Inc., Vonore, TN 2) Alarm-Free: Successful Strategies to Achieve an Alarm-Free Environment in a Long Term and Sub-Acute Setting When you understand the negative impact of alarms, you are better equipped to educate families and staff members effectively. Get a review of the measures that made our transition successful. Ellen Haegele, RN, director of nursing, Eddy Heritage House Nursing and Rehabilitation, Troy 3) “Be the Difference” Learning Lounge: Solutions for the Newer DNS Calling all DNS’ with less than three years on the job! Knowledge and networking is the key to success in any job. Come to this learning lounge and get both! Our ProCare consultant will guide conversations for you to gain solutions to your everyday problems and concerns. Be prepared with questions and your experiences with your colleagues. (Limited to 20 participants) Facilitator: Judy Bailey, ProCare consultant, LeadingAge New York, Latham 4) Film Showing: “Being Mortal” (4:15 – 5:30 p.m.) Join experts from The Community Hospice as they facilitate an open discussion following the showing of the PBS premiere of Frontline’s documentary, Being Mortal. Discussion topics include:

• Empowering residents/patients and families to take control of this life-stage; • Knowing when your role moves from prolonging life to prolonging quality of life; • Having difficult conversations; and • Managing differing expectations of residents/families, friends, care givers and staff.

Facilitator: Michelle Kumar, director patient care services, Community Hospice of Amsterdam, Amsterdam

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Wednesday, Nov. 18 7 a.m. Conference registration 7 – 8:15 a.m. DNS/DSW Council breakfast meetings 8:30 – 10 a.m. CMS Antipsychotic Reduction Initiative This session will address CMS’ initiative that calls for a 25% reduction by the end of 2015 and a 30% reduction by the end of 2016. Representative from the NYS Department of Health Representative from IPRO LeadingAge NY Member

Sponsored by:

10:15 – 11:45 a.m. Concurrent Sessions:

1) The Voice of Dementia By accepting the challenge of CMS's Hand-in-Hand initiative, The Baptist Home developed the TEAM program, an interdisciplinary approach to dementia care. Hear how The Baptist Home at Brookmeade transitioned from an adequate long term care facility to one worthy of a 5-Star Rating from Medicare.gov. Panelists will discuss the facilities’ non-pharmaceutical interventions; the reduced use of restraints and antipsychotics and the remarkable results achieved through the development of alternative interventions; as well as the stages of dementia/retro-genesis and how understanding retro-genesis helps in caring for those affected by dementia. Representatives from The Baptist Home at Brookemeade, Rhinebeck: Karen Zobel, CEO/administrator Jill Welch, social work director Samantha Cerero, activities director Melissa Lasher, environmental services manager Lisa O’Reilly, RN, director of nursing Carol Ryan, RN BSN, nurse educator 2) “Be the Difference” Learning Lounge: Affirmative Living: The Power of Taking Control and Making a Difference in Your Life In this time of great change, stress and challenges, people are actively seeking new ways to support their peace of mind and clarity of purpose. We need to live in ways that support our health and well-being and gain the tools that assist us to take control of our lives. Affirmative Living gives you the power to take this control and start making positive changes today. Attend this learning lounge and make a commitment to affirmative living. (Limited to 20 participants.) Facilitator: Cynthia James, Transformational Speaker, Denver, CO

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3) Job Opening! MDS Data Sleuth Deciphering the Quality Measure definitions, understanding the logic, interviewing residents and following MDS coding rules require all the qualities of a sleuth. Join us for this session as we discuss ways to investigate your problem areas and provide practical solutions to addressing quality issues, including using the data provided to you in the LeadingAge Nursing Home Quality Metrics tool. We will focus on one area in particular – pain – and follow the process all the way from initial identification of the issue to closely monitoring the data for trends. In between, we will discuss performing the root cause, investigating clinical procedures and putting effective interventions in place. Michelle Synakowski, LNHA, RN, C-NE, RAC-MT, ProCare consultant/policy analyst, LeadingAge New York, Latham Kathleen Pellatt, RN, senior quality improvement analyst, EQUIP for Quality, LeadingAge New York, Latham 4) Systematic Approach to Thorough Investigations (10:15 – 11:15 a.m.) The lack of a thorough investigation is a major reason why nursing homes are cited under F225. Learn how not to be a statistic and what the expectations are for nursing homes to investigate incidents. Joanne Breden, complaint intake supervisor, NYS Department of Health, Bureau of Complaints and Analysis, Albany

Sponsored by: 5) Leadership Is… Through informal networking and an exchange of ideas, let’s discuss: What is leadership? Does our understanding of it need to change for today’s world? What is the difference between leadership and management and where do you fit as DNSs and DSWs? Diane Darbyshire,LCSW, senior policy analyst, LeadingAge New York, Latham

Noon – 1 p.m. Closing Plenary Session: You Are the Difference: Revealing Your Extraordinary Essence

Our closing presenter will show you how to be extraordinary, in addition to helping your aging residents achieve a new level of extraordinary living. Be the difference and live a vibrant, meaningful, and extraordinary life…at any age! Facilitator: Cynthia James, transformational speaker, Denver, CO

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Featured Speakers

Teepa Snow, MS, OTR/L. FAOTA Dementia Care and Training Specialist, Positive Approach, LLC, Efland, NC

As one of America’s leading educators on dementia, Teepa Snow’s philosophy is reflective of her education, work experience, available medical research, and first-hand caregiving interactions. Working as a Registered Occupational Therapist for over 30 years her wealth of experience has led her to develop Positive Approach™ to Care techniques and training models that now are used by families and professionals working or living with dementia or other brain changes throughout the world. She has a wealth of clinical, teaching, and research experiences that have informed and influenced her philosophy, approach, and practice. Her hands-on caregiving experiences include providing direct care in community and wellness centers, day

programming sites, home care settings, assisted living and CCRC communities, long term care facilities, out-patient clinics, hospitals, and rehabilitation settings. She has served in a wide variety of leadership and advisory positions in professional organizations at both state and national levels, including the Alzheimer's Association, Alzheimer's Foundation of America, AOTA, and NBCOT.

Catherine R. “Cat” Selman Healthcare Communications Inc., Vonore, TN Educator. Motivator. Communicator. Consultant. Author. Catherine R. “Cat” Selman, BS, uses her dynamic personality and compelling presence to spread the message of positive, realistic, and common-sense strategies for the aging services professional. She presently serves as president and co-owner of The Healthcare Communicators, Inc., a company specializing in continuing education for healthcare professionals. Ms. Selman received her degree from Trevecca Nazarene University, with continued graduate work at the University of Southern Mississippi. With over 30 years’ experience in management, education and consultation, Ms. Selman has trained providers and surveyors in all 50 states. Since 1989, she has often been requested by the Centers for Medicare and Medicaid Services (CMS) to sit on stakeholder/expert panels responsible for the revision of surveyor guidance and compliance issues. In demand, and on topic, she is considered an authority in aging services.

Conn Foley, M.D. Senior Vice President and Chairman of Medicine, Parker Jewish Institute for Health Care and Rehabilitation, New Hyde Park A past president of the Queens County Medical Society, his work in geriatric patient care, teaching and research has been instrumental in establishing Parker as one of the nation's leading centers for the health care and rehabilitation of older adults. Trained in geriatric medicine and long term care within both the European and American health care systems, Dr. Foley is a Fellow of the American College of Physicians, the American Geriatrics Society, the Gerontological Society of America and the New York Academy of Medicine. He is a Board Certified Internist and Geriatrician, an Associate Professor of Medicine at the Albert Einstein College of Medicine, and Nerken Chair in Geriatric Medicine at Parker

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New this

Year!

Donate cleaning products

to our Veterans!

Jewish Institute, through which Dr. Foley conducts clinical and programmatic research. Prominent in the academic teaching of fellows, residents, medical students and other health care professionals, Dr. Foley has published and presented extensively on geriatric and long term care issues, and is often called upon by media to comment upon emerging health care issues of older adults.

Cynthia James Transformational Speaker, Denver, CO

Cynthia James is a transformational specialist guiding people as they make changes for lasting healing in their lives. Ms. James has coached and supported thousands of people into vibrant living, including taking her workshop, What Will Set You Free, worldwide and to women in prison. Her program, Advanced Awareness Coaching, offers depth, focus and results for high level business leaders. Ms. James created and facilitated the Venus Transit University teleseries hosting 16 Thought Leaders which reached over 8,000 listeners. Her newest line of tools and techniques, Affirmative

Living; consists of a meditation CD – Passages and an APP, 100 days of Affirmative Living available in English and in Spanish. In 2014, Ms. James’ Extraordinary Living Project was selected to be a Commitment Maker by the Clinton Health Matters Initiative.

Special Features & Events

Making a Difference With our Community Connection Program This year we are organizing an opportunity for conference attendees to “Be the Difference”

and participate in a give-back program. In honor of Veterans’ Day, we have selected a local community organization that provides household items to veterans free of charge. Let’s collect cleaning products (dish detergent, all-purpose cleaner, glass cleaner, laundry detergent) for The Veterans Miracle Center in Albany. Drop off a cleaning product at registration and be eligible to win a prize, compliments of LeadingAge New York Services Solutions. Let’s make a difference in the lives of the great men and women who have served our country.

What Stuck With You Today? This year, as an added conference value, every session presenter will ask you to write

down at least one “take-away” that you learned from attending his or her presentation. All “take-aways” will be collected and placed in a common area for all to view. This is a great way for you to gather even more knowledge and see what other attendees plan to take back and implement in their organizations.

New this

Year!

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New this

Year!

Experience Learning Differently at the “Be the Difference” Learning Lounge! This year’s learning lounge topics will focus on issues that will help you continue to excel and “Be the Difference” in the lives of older adults. This innovative instructional design takes the leap from traditional speaker-centric programming to focusing on the learner. In our learning lounge sessions, participants will drive the discussions with presenters as facilitators, generating a rigorous exchange of ideas and shared connection among the learners. These informal and highly interactive experiences will provide you with proven solutions, best practices, as well as provocative new viewpoints. One learning lounge topic will be offered during each of the concurrent sessions on Monday, Nov. 16 through Wednesday, Nov. 18. Attendance is limited to the first 20 registrants for each learning lounge session, so sign up today.

“The Red Party” Cocktail Reception Monday, Nov. 16, 6 – 7 p.m. We are rolling out the red carpet for you as you truly make a difference in the lives of many. Wear red and enjoy the company of your colleagues as you drink red and eat red. You are the star of this red studded event!

The Annual Exposition Monday, Nov. 16 and Tuesday, Nov. 17 We’ve got many events in the expo hall. Take this opportunity to view and learn about the newest products and services. Find solutions to your toughest challenges and ways to be more cost-effective. Play the exhibitor game and win prizes! Details will be provided at the conference.

Film Showing: Being Mortal Tuesday, Nov. 17, 4:15 – 5:30 p.m.

In conjunction with the New York State Hospice and Palliative Care Association, LeadingAge New York will be showing the PBS premiere of Frontline’s documentary on the #1 best seller, “Being Mortal,” by Atul Gawande. Discussion will follow, facilitated by the Community Hospice of Amsterdam. In his book, Dr. Gawande addresses his profession's ultimate limitation, arguing that

quality of life is the desired goal for patients and families. He offers examples of freer, more socially fulfilling models for assisting the elderly, and explores a variety of hospice care models to demonstrate that a person's last weeks or months can be rich and dignified.

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Registration Information

Registration Fees LeadingAge NY Member

Non-Member On/Before Oct. 30 After Oct. 30

Pre-Conference: Monday, Nov. 16 (8:15 a.m. – 12:30 p.m.)

$159 $219 $299

Conference: Monday, Nov. 16 (1 p.m.) – Weds., Nov. 18

$479 $559 $669

Tuesday, Nov. 17 Only (full day) $289 $289 $365

Wednesday, Nov. 18 Only (half day) $149 $149 $199

Pre-conference rate includes: Refreshment break, boxed lunch and access to online session materials. Conference rate includes: Your continental breakfast, full breakfast buffet, buffet lunch, refreshment breaks, “The Red Party” cocktail reception, access to online session materials, attendance at all sessions, and entrance into the exposition. Meal tickets are required for your spouse/ guest who would like to attend group meals. Dinners on Monday and Tuesday are on your own. Daily conference rate for Tuesday, Nov. 17 includes: Continental breakfast, buffet lunch, refreshment breaks, entrance into the exposition, access to online session materials and attendance at all sessions for that day. Daily conference rate for Wednesday, Nov. 18 includes: Full breakfast buffet and council meeting, refreshment breaks, access to online session materials, attendance at all sessions for that day.

LeadingAge New York members: To take advantage of the early bird registration offer and save up to $80, the conference registration form must be received on or before Oct. 30. Payment in full must be received by Nov. 16 for all registrations. Cancellations received by Nov. 9 are refundable, less a 25 percent administrative fee. After that, the fee will not be refunded. Cancellations must be sent in writing to Kathy Burke at kburke@leadingageny.org or fax: 518.867.8386 or 518.867.8389. Those who are registered and do not comply with the cancellation policy will be billed. Substitutions are permitted.

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Continuing Education Credit

This conference is sponsored by the Foundation for Long Term Care (FLTC). The FLTC is a certified sponsor of professional continuing education with the National Association of Boards of Examiners for

Long Term Care Administrators (NAB). This conference has been approved for a total of 17 hours of continuing education credit for nursing home administrators under its sponsor agreement with NAB/NCERS. This includes 4 hours from the pre-conference intensive. State licensure boards, however, have final authority on the acceptance of individual courses. A certificate of completion will be sent to adult care facility and assisted living administrators and any attendee upon request and verification of hours attended. The FLTC has applied to become a continuing education provider for licensed master social workers with the NYS Education Department. There is no guarantee the FLTC or this conference will be approved. An announcement will be made once we are notified.

Session Materials

Session materials are accessible on our website. Please note, not every session has handouts and materials are posted when we receive them from the presenters. Before the conference, you will receive a link to the materials that you may download to your laptop or mobile device.

Hotel Accommodations

The Sagamore Resort has provided reduced room rates for conference attendees: Single/double per night:

• Lodge room: $109 • Hotel room: $159 • Lodge suite: $179 • Hotel suite: $209

Make Your Reservation at The Sagamore:

When making your hotel reservation, please use the group vendor code: LEADINGAGE2015

There are two easy options to make your reservation:

1. Click here to go to The Sagamore’s reservation website; or

2. Call the reservations department at 1.866.385.6221 and identify yourself as being an attendee

with LeadingAge New York/FLTC.

A credit card is required to confirm your reservation. A non-refundable processing fee of $35 will be

charged for each reservation at the time of booking. The balance of the stay will be charged to your card

14 days prior to the arrival date. Should the reservation be cancelled more than 14 days prior to arrival,

the $35 processing fee will be forfeited. If the cancellation is made 14 days or less from arrival, the total

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amount will be forfeited. In the event you do not arrive on the reserved arrival date, the reservation will

be cancelled, and the amount paid will be forfeited at that time.

Have a question regarding your reservation? Call 1.800.358.3585

Rooms reserved after this date are subject to space and rate availability.

Check-in: 4 p.m.

Check-out: 11 a.m.

Transportation

Ground transportation is available from the Albany International Airport, Amtrak station and local bus

stations. For more information on schedules and rates, call The Sagamore transportation office at

518.743.6015. Transportation arrangements should be made no later than 72 hours prior to arrival.

Visit The Sagamore Resort’s website for additional information.

Hotel Reservation Deadline: Oct. 12, 2015

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LeadingAge New York DNS/DSW Annual Conference & Exposition | Nov. 16 – 18, 2015

Registration Form (page 1 of 3)

Please print or type and use one registration form per attendee. Be sure to complete all three pages of this form.

Name: ________________________________________________Title: _______________________________________

Organization: ______________________________________________________________________________________

Address: _________________________________________City/State/Zip: _____________________________________

Phone: (______) ______________________ Email address (required): ________________________________________

Session Choices (Please select one session per time slot.)

Monday, Nov. 16

8:15 a.m.–12:30 p.m. Pre-Conference Intensive: How Life-Long Personality Traits and Preferences Affect Behavior and Needs as Dementia Progresses (additional fee)

1-2:15 p.m. Keynote Address: Dementia 360 2:30–3:45 p.m. 1) LL: Developing the Next Generation of Caregivers (space is limited) 2) Improving Behavioral Health and Reducing Inappropriate Use of Antipsychotics 3) Stopping the Problem Behavior of the Bullying Person 4) Improving Clinical Outcomes in Wound Management 4:15–5:30 p.m. 1) Writing a Plan of Correction? Getting Back to Basics! 2) Managing Medication Errors 3) LL: “I am the Difference for…” (space is limited) 4) Social Work Over the Rainbow

Tuesday, Nov. 17

9:30-10:45 a.m. Plenary Session: Preventing Unnecessary or Avoidable Re-Hospitalization 11:30 a.m.–1 p.m. Plenary Session: Resident Rights, Choices and Preferences 2:30–4 p.m. 1) Handling Complaints

2) LL: Solutions for the Newer DSW (space is limited)

3) LeadingAge Five-Star Analysis Report

4) Dealing with Conflict in the Workplace

4:15–5:15 p.m.

1) Transitions in Care – Be Successful!

2) Alarm-Free: Successful Strategies to Achieve an Alarm-Free Environment

3) LL: Solutions for the Newer DNS (space is limited)

4) Film Showing: “Being Mortal” Wednesday, Nov. 18

8:30-10 a.m. CMS Antipsychotic Reduction Initiative 10:15–11:45 a.m. 1) The Voice of Dementia

2) LL: Affirmative Living (space is limited)

3) Job Opening! MDS Data Sleuth

4) Systematic Approach to Thorough Investigations (10:15 – 11:15 a.m.)

5) Leadership Is… Noon–1 p.m. Closing Plenary Session: You are the Difference 14

LeadingAge New York DNS/DSW Annual Conference & Exposition | Nov. 16 – 18, 2015

Registration Form (page 2 of 3)

Name: Organization:

I require specific aids or services pursuant to the Americans with Disabilities Act. (Our staff will contact you to make further arrangements.)

My organization is a County Nursing Facility of New York (CNFNY) member.

How many years of experience do you have? As a DNS: ________ or DSW: ________ and in long term care: ________

Registration Fees: Please select the appropriate fee

LeadingAge NY Member Non-Member

On/Before Oct. 30 After Oct. 30

Pre-Conference: Monday, Nov. 16 (8:15 a.m. – 12:30 p.m.) $159 $219 $299

Conference: Monday, Nov. 16 (1 p.m.) – Weds., Nov. 18 $479 $559 $669

Tuesday, Nov. 17 Only (full day) $289 $289 $365

Wednesday, Nov. 18 Only (half day) $149 $149 $199

Early Bird Registration: Registration form must be received on or before Oct. 30. Payment in full must be received by Nov. 16 for all conference registrations. Payment can be made at the conference. Cancellations received by Nov. 9 are refundable, less a 25 percent administrative fee. After that, the fee will not be refunded. Cancellations must be sent in writing to Kathy Burke at kburke@leadingageny.org or fax: 518.867.8386 or 518.867.8389. Those who are registered and do not comply with the cancellation policy will be billed. Substitutions are permitted.

Meal Tickets: Meals are included in the registration fee for attendees. Additional meal tickets must be purchased for guests. Daily attendees who would like to attend the cocktail party on Monday evening must order a ticket. Meal tickets are non-refundable. Monday, Nov. 16 #______ Cocktail reception @ $35 ea. $_______ Tuesday, Nov. 17 #______ Continental Breakfast @ $20 ea. $_______ #______ Lunch @ $35 ea. $_______ Wednesday, Nov. 18 #______ Breakfast Buffet @ $25 ea. $_______

Extra Meal Ticket Total $_______ Special Meal Requests: Kosher # _______ Vegetarian # _______ Gluten-Free # _______

Summary of Charges Pre-Conference fee: $____________ Conference fee: $____________ Extra meal tickets: $____________

Total: $____________

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LeadingAge New York DNS/DSW Annual Conference & Exposition | Nov. 16 – 18, 2015

Registration Form (page 3 of 3)

Name: Organization:

Payment Method: (Please check) Check MasterCard Visa Discover Amex

Credit card number:_______________________________________Expiration date:__________Security code:_______

Cardholder’s name: (Exactly as on card)___________________________________________________________________

Authorized signature:________________________________________________________________________________

Please make check payable to: Foundation for Long Term Care

Complete form and return with payment to: Foundation for Long Term Care 13 British American Blvd., Suite 2, Latham, N.Y. 12110-1431 | Phone: 518.867.8385 | Fax: 518.867.8386

Questions? Contact Kathy Burke at kburke@leadingageny.org or ext. 138.

“In a gentle way, you can shake the world.” - Mahatma Gandhi

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