DIRECTORATE OF e-GOVERNANCE &

TAMIL NADU e-GOVERNANCE AGENCY (TNEGA)

Transforming to e-governance

The advent of computers and Information Communication Technology is not only felt in the Corporate but also in Government Departments.

Earlier Computers in Government departments were used merely as replacement to typewriters. Now the scenario has totally changed.

ICT is used in all e-Governance Initiatives which not only improve delivery of services to citizens, business and employees; will also engender re-engineering Government processes, making it more efficient and increasing transparency in how Government departments function.

Normally the common man has to reach the Government Offices for getting the services .

A radical transformation to the scenario is evolving .

The web/mobile is becoming the interface for the Citizen with the Government for availing routine Government Services.

The Mantra for this transformation is: “Minimize Citizen – Government Office interaction“

IT Department is striving towards this objective.

Intrinsic Arms of IT department

ELCOT (Electronics Corporation of Tamil Nadu)

Directorate of e-Governance and TNeGA (Tamil Nadu e-Governance Agency)

TVA (Tamil Virtual Academy)

TACTV (Tamil Nadu Arasu Cable TV Corporation

Ltd)

Director of eGovernance and TNeGA (Tamil Nadu e-Governance Agency)

Tamil Nadu e-Governance Agency (TNeGA) is the State designated Nodal Agency for all e-Governance initiatives of the Government. It has aligned itself with the vision of the National eGovernance Plan.

The Projects carried out by TNeGA are: E-District Common Service Centre State Portal and SSDG Capacity Building

State Resident Data Hub (SRDH) Creation of an IT CADRE E-Governance Initiative Fund Digital Maps Repository (TNGIS) Centre of Excellence for Capacity Building e-Office SMS Based Service Tracking eGovernance Awards to MSMEs Chief Minister’s award for excellence in eGovernance

National e-Governance Plan (NeGP)

The National e-Governance Plan (NeGP), takes a holistic view

of e-Governance initiatives across the country, integrating them into a collective vision, a shared cause. The ultimate objective is to bring public services closer home to citizens, as articulated in the Vision Statement of NeGP.

The Government approved the National e-Governance Plan (NeGP), comprising of 27 Mission Mode Projects and 8 components, on May 18, 2006. In the year 2011, 4 projects - Health, Education, PDS and Posts were introduced to make the list of 27 MMPs to 31 Mission Mode Projects (MMPs).

NeGP – Mission Mode Projects

Mission Mode Projects (MMPs)

CENTRAL - 11

Banking

Insurance

Income Tax

Central Excise

MCA 21

Pensions

Passport

e-office (Pilot)

National ID / UID

Immigration /Visa

Posts

INTEGRATED - 7

India Portal

NSDG

CSC

e-Courts

EDI

e-Procurement

e-Biz

STATE - 13

Land Rec./NLRMP

Transport

e-District

Commercial Taxes

Treasuries

Municipalities

Police – CCTNS

Agriculture

PDS

Gram Panchayats

Employment Exch.

Health

Education

Delivering Services- 22 Under Implementation- 5 Design & Development - 2 Scoping - 2

Tamil Nadu State Government Polices

e-Waste Policy 2010 e-Security Policy 2010 ICT Policy (under revision) e-Governance Policy (under release) BOSS Linux implementations Promotion of Animation and Gaming Industry

Guidelines Basic IT Training for New Entrants mandated Creation of e-Governance Initiative fund Establishment of Citizen Contact Centre Enhanced Rural BPO Policy 2012 Unified single database of resident of Tamil Nadu

E-Governance Plan

e-Governance Plan has a 3 Tier Architecture:

Back End Computerization

Support Infrastructure (Middleware)

Front End Delivery Outlets

The Work Flow

SDC

State Portal

Govt. Departments at various levels

SHQ

Collector’s

Office

Tehsil / Taluks

Registration

Town Panchayat

Revenue

Municipalities

State

Districts

Blocks

Taluks

CSC

CSC

CSC SSDG

List Services

List Offices

Publish Forms

SWAN

Internet

..

Issue Notifications -

forms not valid unless

hosted. Downloaded

forms valid.

Unique Application ID

Authentication

Message Routing Guaranteed Delivery

Transaction Log

Time stamping

Acknowledgement

Status Tracking

…

Back end computerization

To Transform High priority Citizen Services from their current manual delivery into e-delivery, many Projects have been taken up and back end computerization are being done for effective implementation of e-Governance. To name a few :

Agriculture

AGRISNET - a software for Agriculture Department aims at delivering single window information and services to the farmer

Commercial Taxes

This software enables the Commercial Tax Dealers to register online and to file their monthly VAT Returns online. An end-to-end Computerization of CT Department is on the anvil.

Employment Exchange

An online 24x7 web portal has been exclusively developed for the Employment Directorate where the job seekers can register / renew their candidature online.

Land Records

This software for the “Anytime / Anywhere Land Record” provides details on plots of land in Rural areas to Citizens over the Web

Back end computerization (contd.)

Municipalities

A comprehensive web application for Chennai Corporation covering a wide range of activities ranging from Municipal accounting, Works Management, Property Tax, Asset Management, etc has been put into use

Panchayats

This Software has been implemented in all the 385 Blocks and 31 Districts.

The Village level data is being captured at Block levels for monitoring monitor Mahatma Gandhi National Rural Employment Guarantee Act (MNREGA)

Back end computerization (Contd.)

Police

CCTNS -An integrated system developed for policing through a nation-wide networking infrastructure for evolution of IT-enabled-state-of-the-art tracking system around ‘Investigation of crime and detection of criminals’. This will cover all the Police Stations in the State.

Road Transport

This GIS based system is being used for Tamil Nadu Road Sector Project and also for Road Accident Data Management System.

Treasuries

A web-based application and web-payroll have been developed for the Department of Treasuries and Accounts for specific functions. This application simplifies the work and the bills can be audited across the counter and passed on the same day. Apart from this integrated Financial & Human Resource Management System (IFHRMS) for end-to end computerization of Treasuries Department is underway.

Registration

A web-based solution for end-to end computerization of the Department is underway. Through this the Registration process will be made easy.

IT Department is actively involved in the above initiatives.

Support infrastructure (Middleware)

• For effective implementation of e-Governance in all Government Departments, the following Infrastructure (Middleware) have been created

• Tamil Nadu State Data Centre (TNSDC)

• Tamil Nadu State Wide area Network (TNSWAN)

• State Portal, State Services Delivery Gateway

(SSDG) & e-Forms.

Interface state portal, SSDG & e-Forms

State Portal is the Single Window Access to the citizen for online services. New State Portal is developed with additional features like;

Citizen Registration, Citizen can personalise the views

Content Management System (CMS)

Department can own and update contents

Compatible with mobile devices

Advance Search facility

After the approval of the design layout, State Portal can be launched

Service Delivery outlets Common Service Centres - rural

•Government Services are provided to the common man in his locality at affordable costs, by the following type of service delivery outlets: •Urban Common Service centre managed by ELCOT.

•Facilitation Centre managed by TACTV.

• Primary Agricultural Credit Cooperative Societies (PACCS) • Village Poverty Reduction Centres (VPRCs)

•Facilitation Counters at Revenue Inspectors’ Offices/ Taluks / Districts

Common service centres - urban

Urban Common Service Centres (Urban CSCs) have been set up in Chennai city and its Suburban areas .

Data, Voice and Video services in the areas of e-Governance, Health, Education, Entertainment and other private services will be rendered to the Citizens through these Urban Common Service Centres (Urban CSCs).

At present 23 centres are functioning in Chennai and its sub-urban areas.

In addition to this, it is proposed to establish 332 UCSCs by ELCOT and 1261 UCSCs by TACTV shortly

e-District Introduction

• e-District is one of the State Mission Mode Project under the National e-Governance Plan.

• e-District has been envisaged by Government of Tamil Nadu as automation of workflow and internal processes of District Administration with the possibility of seamless integration of various departments for providing services to the citizens.

• The project aims to target high volume services and undertake backend computerization to electronically enable the delivery of services through facility centers.

Objectives

Enhance the Efficiency, Transparency, Reliability and

effectiveness at affordable costs.

Efficient electronic workflow system for District

Administration

Seamless integration of various Departments’ services

Capacity building to empower employees to own and

operate the IT enabled Systems with confidence.

e-District Stakeholders

Services offered under e-district – at present

Category of

Services

Category of

Services

Service Name

Certificate

Services

Certificate Services

Income Certificate

Nativity/ Residence Certificate

Community Certificate

First Graduate Certificate

Deserted Women Certificate

Social Welfare

Scheme

Social Welfare

Scheme

Marriage Assistance

Orphan Girl Marriage

Widow Daughter Marriage Assistance

Inter-Caste Marriage Assistance

Widow Re-Marriage Assistance

The Girl Child Protection Scheme I & II of SW&NMP Department mentioned below is offered through e-District Portal and it will be migrated to State Portal, SSDG Frame work on completion of testing.

Girl Child Protection Scheme I & II

Services offered under e-district – at present

Category of

Services

Category of

Services

Service Name

Scholarship Scheme

AD&TW GoI Post matric Scholarship for SC

Students

GoI Post matric Scholarship for ST

Students

State Special Scholarship for Post matric

Students

High Education Special Scholarship

Scheme

GoI Post matric Scholarship for SC

Students

BC, MBC,DNC Issuance of Post Matric Scholarship

Educational Assistance to the students in

Professional Courses

Educational Assistance to Graduates

Educational Assistance to Polytechnic Students

Pilot Districts & Current Status

S No Pilot District Revenue Services SW Services Status

1 Krishnagiri Fully Rolled out Fully Rolled out Completed

2 Perambalur Fully Rolled out Fully Rolled out Completed

3 Ariyalur Fully Rolled out Fully Rolled out Completed

4 Coimbatore Fully Rolled out Yet to Start Partly Completed

5 The Nilgiris

Fully Rolled out Fully Rolled out Completed

6 Thiruvarur

Fully Rolled out Yet to start Partly Completed

Non-Pilot District & Current Status

S No Pilot District Revenue Services SW Services Status

7 Kanyakumari Fully Rolled out Fully Rolled out Completed

8 Tiruvannamalai Fully Rolled out Fully Rolled out Completed

9 Thoothukudi Fully Rolled out Fully Rolled out Completed

10 Chennai Fully Rolled out Fully Rolled out Completed

11 Namakkal

Fully Rolled out Fully Rolled out Completed

12 Ramanathapuram

Fully Rolled out Partly completed Partly Completed

13 Thiruvallur Fully Rolled out Partly Rolled out Partly completed

Non-Pilot District & Current Status

S No Pilot District Revenue Services SW Services Status

14 Tirunelveli Partly completed Partly Completed Partly completed

15 Thanjavur Fully completed Yet to Start Partly Completed

16 Sivagangai Partly completed Yet to Start Partly Completed

17 Madurai Partly completed Yet to Start Partly Completed

18 Erode Partly completed Yet to Start Partly Completed

19 Karur Fully completed Yet to Start Partly Completed

20 Nagapattinam Partly completed Yet to Start Partly Completed

Non-Pilot District & Current Status

S No Pilot District Revenue Services SW Services Status

21 Tiruchirapalli Fully Rolled out Fully Rolled out Completed

22 Theni Fully Rolled out Fully Rolled out Completed

23 Dindigul Fully Rolled out Fully Rolled out Completed

24 Dharmapuri Partly Completed Yet to Start Partly Completed

25 Pudukottai Partly Completed Partly completed Partly Completed

26 Vellore Partly Completed Yet to start Partly Completed

27 Kancheepuram Partly Completed Yet to start Partly Completed

Non-Pilot District & Current Status

S No Pilot District Revenue Services SW Services Status

28 Villupuram Partly Completed Partly Completed Partly Completed

29 Virudhunagar Partly Completed Partly Completed Partly Completed

30 Cuddalore Partly Completed Yet to Start Completed

31 Salem Partly Completed Yet to Start Partly Completed

32 Tiruppur Partly Completed Partly completed Partly Completed

State Resident Data Hub(SRDH) State Resident Data Hub (SRDH) is a unified AADHAAR enabled Database of all citizens. It will help the Government in better targeting, effective service delivery, greater accountability and more efficient monitoring of schemes. It is also proposed to use it to put in place a biometric or `AADHAAR' based payment system to disburse welfare benefits to citizens. SRDH Integrates AADHAAR enabled National Population Register (NPR) with Departmental utility Databases on a real time basis. It facilitate AADHAAR authentication into various applications for the Departments.

Digital Maps Repository (TNGIS) Many departments in the State have been extensively working on GIS and

Remote sensing Technology and huge volumes of datasets have been prepared at various scales for the State.

However, due to lack of coordination there is no standardization on the data

Restrictive map policies do not encourage sharing of maps among the departments.

To overcome these issues, State Spatial Data Infrastructure (SSDI) is being proposed for the State in the name of TNGIS.

Core / Technical Team of Resource Departments to support and deal with technical issues has been formed under TNeGA to propose the Common Framework, Common Platform, Common Coding, Standards for datasets, Application and Tools, Consolidation of village data.

NIC has been assigned the role of Implementing Agency

The Project has been inaugurated on 12.12.2014

CAPACITY BUILDING (trainings given from may 2009 to till date)

STeP- NISG, 85 Leadership Meet, 39 Orientation, 263

Workshops & Awareness Programmes, 1720

e-District, 10381

SSDG, 7454 Other Modules, 18171

Thank You !

- Directorate of eGovernance & TNeGA