dine with us
TRANSCRIPT
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A human centered design for improving integration/inclusion of
newcomers in Belgium@DineWithUsBe Elizabeth Verhetsel - Twisted Studio
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Desk Research
INSIGHT 1:
Belgians don’t always see the value that newcomers bring with them.
foto: De Standaard
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Interviews
INSIGHT 2:
Newcomers are missing out on opportunities due to lacking diversity in their social network.
QUOTE:
“Newcomers build a social network quickly, but they are all people with the same questions and needs.” Griet, OKAN teacher and guardian of unaccompanied minors.
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Interviews
QUOTE “If only the wall between newcomers and locals was not so high.’ Bram, expert integratie en inburgering
foto: Agentschap Inburgering en Integratie
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OUR DESIGN CHALLENGE:
How might we create involvement of locals in the networks of newcomers?
Ideation
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Via a website we match a newcomer with a local for a dinner.
Selected Idea
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INSPIRING SIMILAR INITIATIVES
We searched, found and learned from the experience of initiatives in Belgium and
abroad.
Research
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Test
“Find a good balance between the roles of locals and newcomers. It has to be fun.” Laetitia, Belgian, 35
“I can’t cook, but I’d like to learn. I want to meet new people this way.” Walid, Syrian, 27
foto: stockphotosforfree
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Iteration
Via a website we match a local and a newcomer. They organise a dinner together.
They each invite relatives or friends.
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Prototype
DECEMBER 2015 initial contact per mail replaced by telephone call
FEBRUARY 2016 user testing night-> rewritten front end & registration form
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Current interface
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SEPTEMBER 2015-FEBRUARY 2016
100+ registrations - 30+ duo’s Funding by KBS-FRB
Local media coverage Network in Gent & Brussels & Antwerp
Hier andere foto gebruiken dan op slide 1. Mss uit voorbeelden van etentjes uit Noorwegen, Duitsland, …?
Results
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How can Dine With us continue to exist as a social profit?
Business Model
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Professionalise Network
Test business models Improve matching tools
Grow
Way forward
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Thank you!
dinewithus.strikingly.com