digital storytelling & social media marketing in religious ... · elena paschinger |...
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Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Digital Storytelling &Social Media Marketing
in Religious Heritage Tourism
Mag. (FH) Elena Paschingerwww.CreativElena.comwww.kreativreisen.atwww.europetour.tips
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
I hear and I forgetI see and I remember
I do and I understand.
Paradigm Shift From Cultural to Creative Travel
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Source: https://www.youtube.com/watch?v=t9DMNpZZYZs
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Publisher: Full Flight PressPublished as a book & eBookTheTravelersHandbooks.com
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Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Creative Travelin Austria
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Influencer RelationsBlogger Relations
Storytelling inCultural & Religious
Heritage Tourism
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Powerful stories of extraordinary people in incredible places around the globe.
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
… how to meet, network and link with these people? How to tell and share their stories?
(Source: https://www.youtube.com/watch?v=LOEKyuieN18)
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
“Champing”
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Digital Storytelling in Religious Tourism
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Digital Storytelling in Religious Tourism
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Influencer / Blogger Relations
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Web Resources: Creativelena.com
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Web Resources: Tourismuszukunft.de
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
(Ditigal) Storytelling in Cultural & Religious Heritage Tourism
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
“As for really good storytelling … go out & vacuum up information: Grab brochures, talk to people, find a café, pull up your journal and laptop and write about what is around you, your thoughts, your feelings, your tastes, etc. These notes will prove really helpful in writing, and spicing up your story later.” (Don George, Lonely Planet Travel Writing)
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Storytelling in cultural tourism
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Digital Storytelling via Social Media
• Posting videos, photos and/or text aimed at specific target groups involving related pagesor accounts (groups, pages, events, etc.)
• „Aggregating“ relevant content instead ofalways sharing your own !
• Creating a platform for networking, feedback & exchange
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Social Media Marketing … ?
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Social Media Overview
• Forums
• Blogs
• Wikis
• Social Networks
• Review websites
• ...
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Social Media Marketing
• “Real-Time-Marketing“
The 4 P‘s of the marketing mix (Product, Price, Place, Promotion) are replaced by the 4 C‘s ofthe Social Marketing Mix:
• CreatingCuratingConnectingCulture
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Aims of Social Media Marketing
• Brand awareness
• Humanize relations
• „Edutainment“
• AIDA
• „Sharing is caring“
• Viral reach
• Feedback circles
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Social Media = “Edutainment”.
• Social Media has a message.
• What is RELEVANT for the reader/client?
• How SUSTAINABLE are you as a publisher in providing good value content for your users?
• Is your focus on human interaction?
• Last but not least: Good content moves andtouches readers, it will always be shared!
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
• The largest Social Network in the world: > 2 billion users
• Users in Austria: 3,340.000 (Source: Social Media Radar Austria)
• Users: Private accounts, company pages, interest groups, etc.
• Pages, profiles, groups, events
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
• Rapid news channel forevents, happenings, etc.
• Largely international• > 500 million accounts
worldwide, out of which• 290 million active users• Mostly: Journalists,
Bloggers, Media
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Google+
• Linked to interest (circles)
• Important for SEO
• about 500 million usersworldwide
• Personal profiles, companypages, circles
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
YouTube
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Other Social Media Channels
• PHOTO: Flickr, Picasa, Instagram (> 130 million users worldwide)
• VIDEO: Vine, Vimeo
• Pinterest (more than 70 million users worldwide)
• LinkedIn, Xing
• Review Sites: Holidaycheck, Tripadvisor, Trivago, Qype/Yel
• Slideshare („YouTube for presentations)
• Other types of communities: gutefrage.net, issuu ...
• Location Based Services: Foursquare, Google Places ...
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Social Media Do´s & Dont‘s
• Good mix of relevant content& marketing
• Fast replies• Constant replies• IMAGES/VIDEOS• Short posts (100 characters)• Asking questions, interacting• Commenting, liking, sharing• Mark, Link, Repeat• Hashtags
• Only wanting to sell• Ignoring customer requests• Ignoring complaints• Buying fans• Posting too much• Posting too little• Posting only text
80/20 RULE:80% of all posts should be social20% should be product / sales driven
YES, Sir! No GO!
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Social Media Evaluation
• Monitoring: Which posts were popular, and why?
• Monitoring times of the day (e.g. 1.00 – 4.00 p.m)
• Keeping an eye on other, similar pages
• Popular days (e.g. Wednesday?) Post more!
• Demographics of fans
• Bottom Line: Relevant posts which entertain andinform will always be searched for (and found, and shared!)
Influencer Marketing| Religious Heritage TourismElena Paschinger | Creativelena.com
Thank you foryour attention!
#CreativElenaRTW#KreativReisen#EuropeTour