Digital signage kiosks to simplify travel and tourism industry

As the industry and the number of tourists grows, so does the demand for information, assistance, and other services during their stay, necessitating the use of self-service solutions more than ever.

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Digital signage kiosks, which are designed with simplicity in mind, can assist tourists to get the information and services they need to enjoy their hard-earned vacation time. Here are four examples of how outdoor digital signage kiosks accomplish this:

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Car Rental

Just as not all vacations necessitate flights, those that do usually begin their journey at the rental car counter as they arrive at their location.

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Car rental kiosks allow drivers to check-in, select, pay for, and upgrade their rental car choices all from the convenience of the kiosk, reducing long lines and helping to kick-start vacations on a positive note. Drivers are given a printed receipt to present to the desk in order to get their keys, after which they are advised to go pick up their car— it's simple. 5

Check-in

Travelers usually proceed to their hotel to dump their belongings and settle. Hotel check-in kiosks work similarly to car rental check-in kiosks in that they allow guests to check-in, pay for their stay, and collect their room key cards. 6

The check-in process can be completed without the presence of a person, allowing tourists to check-in swiftly whether they come during the busiest hours of the day or late at night. While check-in kiosks make the hotel check-in process easier, they can also improve customer service indirectly. Employees who were previously responsible for check-in can be made more accessible to answer queries and provide assistance.

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Interactive digital signage and wayfinding

Vacation can fully begin once flight and arrival logistics are taken care of. Regardless of whether a tourist is visiting a destination for the first or fifteenth time, there is always something new to discover. Interactive digital signs and wayfinding digital signage kiosks can assist travellers to organise their days, from shops and restaurants to sights, tours, and events. They can help customers navigate their destination while also encouraging them to explore the surrounding area.

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Visitor FeedbackWhile the end of a vacation is frequently the most difficult time for travellers, it also provides an opportunity to reflect on their journey and consider what they enjoyed and what they would alter. Visitors can reply to surveys and offer feedback on outdoor digital signage kiosks in a hotel lobby or other central spot before leaving. However, they aren't just for usage in hotels. Restaurants, tours, and attractions of various kinds can use visitor survey kiosks to enhance their operations and guarantee that their customers have a good time.

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