digital marketing trends · 2020. 8. 20. · enspireforenterprise.com 5 digital marketing trends...
TRANSCRIPT
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Digital Marketing Trends
Troon Summit 2020
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Introduction
Customer Success Director, with experience in managing, creating, and growing search engine marketing campaigns. Enspire for Enterprise works closely with Troon and its network of brandsto drive the partnership’s success, including performance strategy, relationship strategy, goal alignment, and overall satisfaction.
Austin Webb
Customer Success Director
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Resort Daily Fee Trends 1
Private Club Trends
Direction of the Industry
Agenda
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Resort Daily Fee Example1
Private Club Example2
Digital Footprint 1
Summary 2
Digital Marketing Trends Success Cases Post Pandemic
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Digital Marketing
Trends
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Digital Marketing Trends
Google Trend Data
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1 Daily Fee Courses • Since the start of the pandemic we
have seen an increase in tee time
related searches. (Keyword: Tee
Times)
Private Clubs• Membership inquires have gone up
since the start of the pandemic.
(Keyword: Country Club
Membership)
https://trends.google.com/
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Digital Marketing Trends
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Keyword: Tee Times Near Me
Keyword: Public Golf Courses
Keyword: Private Golf Club
Keyword: Golf Club Membership
o Across the board, with both private and resort daily fee, the volume of golf related searches are up.
Key Takeaway
o It is vitality important to review your digital present, and make sure everything is displaying the way it should. Is your club showing up in these golf related searches? Do you know?
https://trends.google.com/
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Digital Marketing Trends
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Social Media Usage • Statista.com survey • If confined at home due to COVID-19 do you believe
your social media usage would increase or decrease for these platforms?
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Social Media Campaign• How do I get Infront of this audience? • What can be done to increase the club's social
media following?
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Digital Marketing Trends
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Google Trends to Monitor Recovery
o If your club relies on vacation business as a portion of revenue. Use Google trends to monitor what people are searching.
Key Takeaway
https://trends.google.com/
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Direction of the Industry We are monitoring the markets to be able to provide context as to the impact of COVID Trends:
Public Opinion Towards Golf • Google search traffic across the board is up for golf related terms.
• States are putting out COVID specific guidelines that highlight golf as a
low risk activity. The free marketing is one of the reasons golf related
searches are up.
• People who have never golfed before are researching the game.
• Many of the clubs I’ve spoken to have seen more first-time golfers since
COVID started than in many years.
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Reopening 2
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• As the world starts to recover it is imperative that the golf industry continues to keep highly
visible for all the increased search traffic.
• Capitalizing on the increased visibility is going to be vital to regain some of the lost revenue
from the time during COVID.
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Success Cases
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Resort Daily Fee
Located in Florida • Never completely closed.• Limited by number of golf carts. Due to one golfer
per cart.
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2020 Campaign • Paused campaign at the start of Florida lockdown.• Half the cost of 2019 campaign.• Less conversions but almost the same revenue. • ROAS (Return on ad spend) is over 1000%.
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Private Club
Located in Arizona• Never fully closed.• Put social distancing measures in place at the club. • Limited access to some areas of the club.
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2020 Campaign• Campaign never paused. • Membership inquires or conversion have increased YOY. • Cost per conversion decreased.
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Post Pandemic
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Digital Footprint
What is Your Clubs Digital Footprint? • Google Search
• Google My Business
• Social Media Platforms
• Website
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Summary2
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• Golf related searches are way up compared to this same time last year.
• What is your club doing to capitalize on the increased visibility?
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Thank You