digital marketing strategy 101

38
Digital Marketing Strategy 101 by Javed Mohammed [email protected]

Upload: pyramid-connections

Post on 15-Apr-2017

551 views

Category:

Marketing


6 download

TRANSCRIPT

Page 1: Digital marketing strategy 101

Digital Marketing Strategy 101 by Javed Mohammed

[email protected]

Page 2: Digital marketing strategy 101

Marketing: In simple terms

Marketing, is “find a need and fill it by taking it to the market.”

Copyright K2 Vista LLC 2015 2

Page 3: Digital marketing strategy 101

Know your Market

Photo by Russ Bowling available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 3

Page 4: Digital marketing strategy 101

B2B: Business To Business

• Deep, vertical markets

• Consultative Selling

• Rational Decision

Photo by Steve wilson available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 4

Page 5: Digital marketing strategy 101

B2C: Business To Consumer

• Broad large markets

• Direct Selling or through retailer

• Emotional Decision

Photo by David Martyn Hunt available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 5

Page 6: Digital marketing strategy 101

C2C or P2P: Consumer To Consumer or Peer To Peer

• Broad large markets

• Direct Selling

• Emotional Decision

Photo by Mike Goren available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 6

Page 7: Digital marketing strategy 101

Know your Customer

Photo by Oleg Sidorenko available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 7

Page 8: Digital marketing strategy 101

Understand your customers Demographics, Psychographics or

Firmographics

Photo by Ellé Joteva available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 8

Page 9: Digital marketing strategy 101

Know how your customer makes decisions?

Photo by Satya Murthy available under a Creative Commons Attribution-license Copyright K2 Vista LLC 2015 9

Page 10: Digital marketing strategy 101

Understand Push vs Pull Marketing

Photo by Reddy Aprianto available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 10

Page 11: Digital marketing strategy 101

Push: Traditional Marketing

Manufacturer, Retailer promote and push product to the customer through Advertising, in-store promotions etc.

Copyright K2 Vista LLC 2015 11

Page 12: Digital marketing strategy 101

Pull: Cool Marketing of Today

Photo by mkhmarketing available under a Creative Commons Attribution-license

Customer researches, connects with peers and arrives at the Product or Service they want

Copyright K2 Vista LLC 2015 12

Page 13: Digital marketing strategy 101

So let’s bring heaven and earth together (ie digital and marketing)

Photo by August Brill available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 13

Page 14: Digital marketing strategy 101

What’s all the fuss about Digital?

It’s just a way to connect with customers using digital technologies instead of traditional media advertising eg Print, TV, Radio, etc.

Copyright K2 Vista LLC 2015 14

Photo by Eli Christman available under a Creative Commons Attribution-license

Page 15: Digital marketing strategy 101

OK What is Digital + Marketing?

Photo by Benjamin Horn available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 15

Page 16: Digital marketing strategy 101

Digital Marketing Definition

“Digital marketing is an umbrella term for the targeted, measurable, and interactive marketing of products or services using digital technologies to reach and convert leads into customers. The key objective is to promote brands, build preference and increase sales through various digital marketing techniques.”

(Wikipedia)

Copyright K2 Vista LLC 2015 16

Page 17: Digital marketing strategy 101

Enough with definitions let’s dive in

Copyright K2 Vista LLC 2015 17

Photo by John O'Nolan available under a Creative Commons Attribution-license

Page 18: Digital marketing strategy 101

Digital Marketing is like a

Photo by James Case available under a Creative Commons Attribution-license

A lot of tools at your disposal.

Copyright K2 Vista LLC 2015 18

Page 19: Digital marketing strategy 101

Digital Marketing

CONTENT MARKETING

SOCIAL MEDIA

MARKETING

EMAIL MARKETING

MOBILE MARKETING

SEARCH MARKETING

BRAND MARKETING

OPTIMIZATION

Here are some of the buzz words of Digital Marketing

Copyright K2 Vista LLC 2015 19

Page 20: Digital marketing strategy 101

Now let’s go Deeper

Photo by Neville Wootton available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 20

Page 21: Digital marketing strategy 101

You can create different types of content and tools to engage your

prospects & customers

Photo by Search Engine People Blog available under a Creative Commons Attribution-license Copyright K2 Vista LLC 2015 21

Page 22: Digital marketing strategy 101

But first you have to know where to start

Photo by WayTru available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 22

Page 23: Digital marketing strategy 101

It Starts with the Buyers journey and you

have to identify the customer and meet them at each touch point with the correct content, or help that they

need.

Photo by Mattia Merlo available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 23

Page 24: Digital marketing strategy 101

Buyers Journey has 3 Stages Awareness Consideration Decision

Problem

Copyright K2 Vista LLC 2015 24

Page 25: Digital marketing strategy 101

Buyers Journey: Life Cycle Awareness Consideration Decision

Problem

ATTRACT CONNECT ENGAGE MEASURE CONVERT NURTURE

Build Awareness Reach audience in target market

Address their concerns and help them complete the puzzle, generate leads

Identify KPIs and measure diligently

Convert leads into sales

Get Attention

New Offers, Referrals

Copyright K2 Vista LLC 2015 25

Page 26: Digital marketing strategy 101

Buyers Journey: Content Awareness Consideration Decision

Slide Ware

Blog Articles WhitePapers

Case Studies

Testimonials

Webinars

Podcasts

Video

InfoGraphics

SEO

Problem

E-Newlsetter

eBooks

ROI Calculator

In-person Demo

CONNECT ENGAGE MEASURE CONVERT

Copyright K2 Vista LLC 2015 26

Page 27: Digital marketing strategy 101

Buyers Journey: Search Awareness Consideration Decision

Problem

RESEARCH CONTENT PLACEMENT MEASURE CONVERT NURTURE

Optimize Content Using Keywords

Promote Content via Blogs, Social (Organic) as well as PPC

Identify KPIs and measure ROI

Downloads SignUps Sales Click Thru Rate Search Rank Links

Audience & Keywords 5 W’s

New Offers, Referrals

Copyright K2 Vista LLC 2015 27

Page 28: Digital marketing strategy 101

But there is so much out there!

Photo by Jason Howie available under a Creative Commons Attribution-license

Copyright K2 Vista LLC 2015 28

Page 29: Digital marketing strategy 101

The Media and Promotions you use fall into different types

Copyright K2 Vista LLC 2015 29

Page 30: Digital marketing strategy 101

OWNED MEDIA

EARNED MEDIA PAID

MEDIA

Website Blog Social Media Channels Mobile Apps Email Marketing

Paid Search Paid Content Display Ads Digital Signage

Word of Mouth PR & Press Coverage Blogger Coverage Social Networks

Overlap of Media types

Copyright K2 Vista LLC 2015 30

Page 31: Digital marketing strategy 101

So how do you figure out which kind of content to create or curate?

Copyright K2 Vista LLC 2015 31

Page 32: Digital marketing strategy 101

Checklist for Creating Content

Identify target customers

Have clear objective (& SMART Goals)

Calculate your budget

Select the Media

Create the Message

Measure results and make tweaks

Rinse & Repeat

Copyright K2 Vista LLC 2015 32

Page 33: Digital marketing strategy 101

Oh yes and don’t forget the

Photo by Tax Credits available under a Creative Commons Attribution-license

Remember, there is no free-lunch. You pay for your digital marketing with Time or Money.

Copyright K2 Vista LLC 2015 33

Page 34: Digital marketing strategy 101

Digital is “good” but you don’t have to throw out the baby with the

bathwater!

Copyright K2 Vista LLC 2015 34

Photo by Paul Reynolds available under a Creative Commons Attribution-license

Page 35: Digital marketing strategy 101

Integrated Marketing: Weaves traditional & digital marketing

TV Radio Print Direct Mail

Web

Copyright K2 Vista LLC 2015 35

Mobile Social

Search

Page 36: Digital marketing strategy 101

So there you have it, Digital Marketing is huge like the ocean and the whale

Copyright K2 Vista LLC 2015 36

Photo by NOAA's National Ocean Service available under a Creative Commons Attribution-license

Page 37: Digital marketing strategy 101

Digital Marketing

CONTENT MARKETING

SOCIAL MEDIA

MARKETING

EMAIL MARKETING

MOBILE MARKETING

SEARCH MARKETING

BRAND MARKETING

WebSite

Blog

SEM

SEO Display Ads

Messaging

Image

Emotional Connection

Packaging

Search

Banners Location Based/ Proximity

SMS/MMS

Apps

Landing Pages

Newsletter

Links

Slide Ware

Articles

WhitePaper

Case Study

Video

InfoGraphic

Photos

Votes

Comments

Testimonials

Webinars

Personas Positioning

PPC, CPC, CTR, Conversion

Web Analytics

Keywords, Links Meta Data

Podcasts

Banners

OPTIMIZATION

A/B Testing

Usability Testing Click Analysis &

Heat Mapping

Community

DIGITAL MARETING STRATEGY MAP

Copyright K2 Vista LLC 2015 37

Page 38: Digital marketing strategy 101

Need Help with your Digital Marketing

Project?

Contact me Javed Mohammed

[email protected] javedinc.wordpress.com

1 (408) 728-8920

Copyright K2 Vista LLC 2015 38