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© 2011 K V Ramesh
Digital Marketing:Innovative Strategy
K V Rameshfor Silicon India Seminar, Chennai
September 24, 2011
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Marketing – In the Digital WorldO
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© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Portal (e-Marketplace)
Marketing – In the Digital WorldO
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rin
g
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Portal (e-Marketplace)
Marketing – In the Digital WorldO
ffe
rin
g
Reach (Drive Traffic)
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Portal (e-Marketplace)
Marketing – In the Digital WorldO
ffe
rin
g
Benefits
Features
Functions
Price Point
Delivery
Value Prop
Reach (Drive Traffic)
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Portal (e-Marketplace)
Marketing – In the Digital WorldO
ffe
rin
g
Benefits
Features
Functions
Price Point
Delivery
Value Prop
Services
Fabric
Experience
Reach (Drive Traffic)
Moderation
Interaction
Expectations
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Portal (e-Marketplace)
Marketing – In the Digital WorldO
ffe
rin
g
Benefits
Features
Functions
Price Point
Delivery
Value Prop
Services
Fabric
Experience
Reach (Drive Traffic)
Print Media Web Media Mobile Media
Moderation
Interaction
Expectations
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Portal (e-Marketplace)
Marketing – In the Digital WorldO
ffe
rin
g
Benefits
Features
Functions
Price Point
Delivery
Value Prop
Services
Fabric
Experience
Reach (Drive Traffic)
Print Media Web Media QR CodeMobile Media
Moderation
Interaction
Expectations
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Test Drive – Offer the Experience
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Test Drive – Offer the Experience
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Test Drive – Offer the Experience
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Test Drive – Offer the Experience
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Experience
Test Drive – Offer the Experience
© 2011 K V Ramesh
Awareness Consideration Purchase Loyalty
© 2011 K V Ramesh© 2011 K V Ramesh
Experience
Test Drive – Offer the Experience
© 2011 K V Ramesh
Awareness Consideration Purchase Loyalty
Strategy + Process + Content + Technology + Analytics
© 2011 K V Ramesh© 2011 K V Ramesh
The Fabric – Related Offerings
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
The Fabric – Related Offerings
© 2011 K V Ramesh
Your Offering
© 2011 K V Ramesh© 2011 K V Ramesh
The Fabric – Related Offerings
© 2011 K V Ramesh
Your Offering
© 2011 K V Ramesh© 2011 K V Ramesh
The Fabric
The Fabric – Related Offerings
© 2011 K V Ramesh
Your Offering
Unified Management
Easy Access & Integration
© 2011 K V Ramesh© 2011 K V Ramesh
The Fabric
The Fabric – Related Offerings
© 2011 K V Ramesh
Your Offering
Unified Management
Easy Access & Integration
The Fabric is the platform forCross-Selling
Opportunities
© 2011 K V Ramesh© 2011 K V Ramesh
Integrated Services
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Integrated Services
© 2011 K V Ramesh
Reach in as many ways as you can
© 2011 K V Ramesh© 2011 K V Ramesh
Integrated Services
© 2011 K V Ramesh
Reach in as many ways as you can
Deploy KYC Analytics
© 2011 K V Ramesh© 2011 K V Ramesh
Integrated Services
© 2011 K V Ramesh
Reach in as many ways as you can
Create Addictionto revisit
frequently
Deploy KYC Analytics
© 2011 K V Ramesh© 2011 K V Ramesh
Integrated Services
© 2011 K V Ramesh
Reach in as many ways as you can
Create Addictionto revisit
frequently
Users revisit a handful of sites
frequentlyCan it be your
site?
Deploy KYC Analytics
© 2011 K V Ramesh© 2011 K V Ramesh
Manage Expectations
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Manage Expectations
Technology with rich UI
Real-time Monitoring
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Manage Expectations
Technology with rich UI
Real-time Monitoring
Response
Strong Delivery Mechanism
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Manage Expectations
Technology with rich UI
Real-time Monitoring
Response
Strong Delivery Mechanism
Technology Back-bone to handle volume
Sustainable Content/Promotions Management
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Rich UI – Interactive Media
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Rich UI – Interactive Media
Online Tutors© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Rich UI – Interactive Media
Experiential Shopping
Online Tutors© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Social Media - Moderation
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Social Media - Moderation
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Social Media - ModerationP
osi
tive
Ne
gati
ve
Traffic
Leverage
Damage Control
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Deploy Listening Post
Social Media - ModerationP
osi
tive
Ne
gati
ve
Traffic
Leverage
Damage Control
© 2011 K V Ramesh
Monitor Measure Moderate
© 2011 K V Ramesh© 2011 K V Ramesh
Effective Deployment of QR Code
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Effective Deployment of QR Code
Promotions
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Effective Deployment of QR Code
Promotions
Brochure
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Effective Deployment of QR Code
Read & Share Promotions
Brochure
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Effective Deployment of QR Code
Read & Share Promotions Property Data
Brochure
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Effective Deployment of QR Code
Read & Share Promotions Property Data
Brochure Shop on the Go
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Effective Deployment of QR Code
Read & Share Promotions Property Data
Get Directions Brochure Shop on the Go
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Effective Deployment of QR Code
Read & Share Jump to Blog Promotions Property Data
Get Directions Brochure Shop on the Go
© 2011 K V Ramesh
© 2011 K V Ramesh© 2011 K V Ramesh
Effective Deployment of QR Code
Read & Share Jump to Blog Promotions Property Data
Get Directions Access my CVBrochure Shop on the Go
© 2011 K V Ramesh
© 2011 K V Ramesh
Thank You
© 2011 K V Ramesh
Questions