digital marketing for b2b service industry

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Digital Marketing Practicals for B2B Service Industry Friday, August 22, 2014 (c) Atanu Ghosh Atanu Ghosh, BE (JU), PGDM (IIMB) [email protected] 1

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Page 1: Digital Marketing for B2B Service Industry

Digital Marketing Practicals for B2B Service Industry

Friday, August 22, 2014 (c) Atanu Ghosh

Atanu Ghosh, BE (JU), PGDM (IIMB) [email protected]

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Page 2: Digital Marketing for B2B Service Industry

Digital Marketing Spectrum ... Web

Search Social Media

Mobile Online Marketplace

Online Directory Services

Email and Surveys

Analytics

Web 1.0

Web 2.0

E-Commerce

SM Presence

SM Management

Web Promotion

SM Promotion

S-Commerce

SEO

Paid Search

Search Analytics

Social Search

SMS Content

Mobile App

Mobile Commerce

B2B

b2B

B2C

C2C

Online Directory

Online Reviews

Email Marketing

Online surveys

Analytics

Big Data

Gamification

Friday, August 22, 2014 (c) Atanu Ghosh 2

Page 3: Digital Marketing for B2B Service Industry

B2B Digital Marketing

Friday, August 22, 2014 (c) Atanu Ghosh

• Focused towards Business Community • Content and Knowledge • Engagement - Push Content to Customers, Pull Customers to Content • Tools are many and easy to learn, the difference lies in creative application of tools

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Page 4: Digital Marketing for B2B Service Industry

Managing Your Presence on Web

and Mobile

Friday, August 22, 2014 (c) Atanu Ghosh

Atanu Ghosh, BE (JU), PGDM (IIMB) [email protected]

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Page 5: Digital Marketing for B2B Service Industry

Website

Friday, August 22, 2014 (c) Atanu Ghosh 5

Page 6: Digital Marketing for B2B Service Industry

Website

Friday, August 22, 2014 (c) Atanu Ghosh

What do you think are missing?

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Page 7: Digital Marketing for B2B Service Industry

Website

Friday, August 22, 2014 (c) Atanu Ghosh

Content. Knowledge. Relevant. Geo-location

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Page 8: Digital Marketing for B2B Service Industry

Website

Friday, August 22, 2014 (c) Atanu Ghosh

Engagement. “Push Content to Customer”

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Page 9: Digital Marketing for B2B Service Industry

Website

Friday, August 22, 2014 (c) Atanu Ghosh

Videos. Podcasts. Blogs Social Media Integration

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Page 10: Digital Marketing for B2B Service Industry

Website

Friday, August 22, 2014 (c) Atanu Ghosh

Expert Connect

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Page 11: Digital Marketing for B2B Service Industry

Mobile

Friday, August 22, 2014 (c) Atanu Ghosh

2014: The Year of Mobile Revolution

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Page 12: Digital Marketing for B2B Service Industry

Website

Friday, August 22, 2014 (c) Atanu Ghosh

Do I have a Mobile Website?

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Page 13: Digital Marketing for B2B Service Industry

Website

Friday, August 22, 2014 (c) Atanu Ghosh

Mobile Website. Mobile App.

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Page 14: Digital Marketing for B2B Service Industry

Search Marketing

Friday, August 22, 2014 (c) Atanu Ghosh

Atanu Ghosh, BE (JU), PGDM (IIMB) [email protected]

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Page 15: Digital Marketing for B2B Service Industry

Search Marketing

Friday, August 22, 2014 (c) Atanu Ghosh

Search Engine Optimisation (SEO). Search Engine Marketing (SEM).

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Page 16: Digital Marketing for B2B Service Industry

On Page SEO

Friday, August 22, 2014 (c) Atanu Ghosh

On Page SEO

Meta Title

Permalink

Meta Description

Keywords

Header Tags

Alt Attribute

Keyword in Website Content

Page Loading

Time

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Page 17: Digital Marketing for B2B Service Industry

Off Page SEO

Friday, August 22, 2014 (c) Atanu Ghosh

Off Page SEO

Back Links from Other

Websites

Social Media

Presence

Articles Reputation

Popularity

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Page 18: Digital Marketing for B2B Service Industry

SEO and SEM

Friday, August 22, 2014 (c) Atanu Ghosh 18

Page 19: Digital Marketing for B2B Service Industry

SEO

Friday, August 22, 2014 (c) Atanu Ghosh

Perma link

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Page 20: Digital Marketing for B2B Service Industry

“Back Link”

Friday, August 22, 2014 (c) Atanu Ghosh

www.mywebsite.com www.yourwebsite.com

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Page 21: Digital Marketing for B2B Service Industry

Search Engine Marketing: PPC, PPM, CTR

Friday, August 22, 2014 Nevaeh Institute of Digital Marketing

PPC = Pay Per Click

PPM = Pay Per Mille

CTR = Click Through Rate

Page 22: Digital Marketing for B2B Service Industry

Search Engine Marketing: Google Adwords

Friday, August 22, 2014 Nevaeh Institute of Digital Marketing

Campaign

Ad Group 1

Ad 1 Ad 2

Ad Group 2

Ad 3

• Campaign type • Device • Locations • Language • Bid Strategy • Budget

• Keywords (Adwords)

• Description • Image • Links

Page 23: Digital Marketing for B2B Service Industry

Search Engine Marketing: Defining Appropriate Adwords

Friday, August 22, 2014 Nevaeh Institute of Digital Marketing

Usage

Competition

Relevance

Page 24: Digital Marketing for B2B Service Industry

Real Time Bidding: Ad Networks

Friday, August 22, 2014 (c) Atanu Ghosh 24

Page 25: Digital Marketing for B2B Service Industry

Demand and Supply Side Platforms, Remarketing: Ad Exchanges

Friday, August 22, 2014 (c) Atanu Ghosh 25

Page 26: Digital Marketing for B2B Service Industry

Using Social Media Effectively for B2B Service Industry

Friday, August 22, 2014 (c) Atanu Ghosh

Atanu Ghosh, BE (JU), PGDM (IIMB) [email protected]

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Page 27: Digital Marketing for B2B Service Industry

Social Media Space

Friday, August 22, 2014 (c) Atanu Ghosh 27

Page 28: Digital Marketing for B2B Service Industry

Using Twitter

Friday, August 22, 2014 (c) Atanu Ghosh

Spot the Differences

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Page 29: Digital Marketing for B2B Service Industry

Using Facebook

Friday, August 22, 2014 (c) Atanu Ghosh

Types of Promotion

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Page 30: Digital Marketing for B2B Service Industry

Using Facebook

Friday, August 22, 2014 (c) Atanu Ghosh

Promotion Delivery

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Page 31: Digital Marketing for B2B Service Industry

Using Facebook

Friday, August 22, 2014 (c) Atanu Ghosh

Targeting a Promotion

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Page 32: Digital Marketing for B2B Service Industry

Using Facebook

Friday, August 22, 2014 (c) Atanu Ghosh

Bidding for a Promotion

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Page 33: Digital Marketing for B2B Service Industry

Using Facebook

Friday, August 22, 2014 (c) Atanu Ghosh

Retargeting

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Page 34: Digital Marketing for B2B Service Industry

Using LinkedIn

Friday, August 22, 2014 (c) Atanu Ghosh

LinkedIn Company Page

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Page 35: Digital Marketing for B2B Service Industry

Using LinkedIn

Friday, August 22, 2014 (c) Atanu Ghosh

Promotions through LinkedIn

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Page 36: Digital Marketing for B2B Service Industry

Using LinkedIn

Friday, August 22, 2014 (c) Atanu Ghosh

Types of Promotion

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Page 37: Digital Marketing for B2B Service Industry

Using LinkedIn

Friday, August 22, 2014 (c) Atanu Ghosh

Promotion Delivery

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Page 38: Digital Marketing for B2B Service Industry

Using LinkedIn

Friday, August 22, 2014 (c) Atanu Ghosh

Targeting a Promotion

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Page 39: Digital Marketing for B2B Service Industry

Using LinkedIn

Friday, August 22, 2014 (c) Atanu Ghosh

Bidding for a Promotion

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Page 40: Digital Marketing for B2B Service Industry

Using YouTube

Friday, August 22, 2014 (c) Atanu Ghosh

Company Channel 40

Page 41: Digital Marketing for B2B Service Industry

Using Google+

Friday, August 22, 2014 (c) Atanu Ghosh

Google+ Company Page

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Page 42: Digital Marketing for B2B Service Industry

Google+ Advantage

Friday, August 22, 2014 (c) Atanu Ghosh 42

• Easy Visibility to Google Search Engine • Integrated with Google Place • Integrated with YouTube Channel • Google Hangout • Hangouts on Air • Video Hangout

Page 43: Digital Marketing for B2B Service Industry

Google Hangout

Friday, August 22, 2014 (c) Atanu Ghosh 43

B2B Live Connect to Customers, Prospects,

Employees, Stakeholders

Page 44: Digital Marketing for B2B Service Industry

Building a Digital Marketing Strategy Web

Search Social Media

Mobile Online Marketplace

Online Directory Services

Email and Surveys

Analytics

Web 1.0

Web 2.0

E-Commerce

SM Presence

SM Management

Web Promotion

SM Promotion

S-Commerce

SEO

Paid Search

Search Analytics

Social Search

SMS Content

Mobile App

Mobile Commerce

B2B

b2B

B2C

C2C

Online Directory

Online Reviews

Email Marketing

Online surveys

Analytics

Big Data

Phase I Phase II

Friday, August 22, 2014 Nevaeh Institute of Digital Marketing

Page 45: Digital Marketing for B2B Service Industry

Building a Digital Marketing Campaign

Sample Campaign Plan

Page 46: Digital Marketing for B2B Service Industry