Digital Literacyupdated March 31, 2018

VisionBecome the premier program to create digitally-literate citizens

MissionEnable Monroe County residents to

become digitally-literate by acquiring new computer skills and completing

essential, computer-related tasks

Risk Factors

Participants

The program serves participants in 35 zip codes

Computer Skills

64%

Search the web

Use Word

Create an email account

Learn online

Computer Tasks

File a benefit form

Create a resume

Access agencies online Apply for jobs

36%

Impact

of Digital Literacy customers performed computer tasks themselves with navigator guidance

73%

Impact

of Digital Literacy customers learn new computer skills, complete essential computer-related tasks or become more

marketable for employment

96%

Highlights

Number of participant contacts at all time high

Average volunteer hrs/week: 108

Now at 10 sites, with 2 new locationsFrederick Douglass Community Library

Gates Public Library

Other libraries want navigators

Participant Contacts/Month

59

52 5642 45 36

5670 129

134 198

203

111

168232

173205

149 157178 171

223 233

286286 294269

343319

219

255 253

327

0

50

100

150

200

250

300

350

400

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

2015-16 2016-17 2017-18

Distributed over 660 free flash drivesFY 2017-18 YTD. Projected year-end estimate is 900

(distributed 630 in 2016-17 program year)

Increasing Digital Mobility

City of RochesterDaisy Marquis Jones Foundation

Davenport-Hatch FoundationEmpire State College

Episcopal Diocese of RochesterGreece Central Schools/Greece Community Education

Monroe Community CollegeMonroe County & Rochester Public Libraries

Arnett, Frederick Douglass, Gates, Lincoln, Lyell, Phillis Wheatley & Sully

Rochester City School District/OACESSpectrum (Charter Communications)

St. Thomas’ Episcopal ChurchState Senator Joseph Robach

United People LLCWilson Foundation

Veterans Outreach CenterXerox Community Involvement Program

Individual donors

Partners