digital library and mle integration - where are we now and where do we want to be?

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UKOLN is supported by: Digital library and MLE integration where are we now and where do we want to be? Andy Powell, UKOLN, University of Bath [email protected] UCISA TLIG-SDG User Support Conference 2004, Exeter www.bath.ac.u k a centre of expertise in digital information management www.ukoln.ac.u k

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A presentation to the UCISA TLIG-SDG User Support Conference 2004, Exeter.

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Page 1: Digital library and MLE integration - where are we now and where do we want to be?

UKOLN is supported by:

Digital library and MLE integrationwhere are we now and where do we want to be?

Andy Powell, UKOLN, University of Bath

[email protected]

UCISA TLIG-SDGUser Support Conference 2004, Exeter

www.bath.ac.uk

a centre of expertise in digital information management

www.ukoln.ac.uk

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UCISA TLIG-SDG, 2004, Exeter 2

Contents

• current developments in five institutional ‘service areas’– external information services– library– computing services / Web support– e-Learning– MIS, registry, student records, finance, etc.

• standards bodies/activities• technical options for joining stuff together• broad and shallow!

– but highlighting RSS and OpenURL

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UCISA TLIG-SDG, 2004, Exeter 3

Institutional service areas…

e-Learning

Library

ComputingServices/

Web support team

MIS/Registry/

Finance/Etc.

Externalcontent

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UCISA TLIG-SDG, 2004, Exeter 4

External content

• wide range of information and other content coming into the institution from outside– made available thru JISC ‘site licensing’ deals,

national data centres, elsewhere

• primary focus of the JISC’s ‘information environment’ activity

Externalcontent

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UCISA TLIG-SDG, 2004, Exeter 5

The ‘problem’…

• end-user often has access to large number of heterogeneous collections - full-text, A&I, images, video, data, etc.

• however, experience of these collections is less than optimal:– end-users not aware of available content– end-user has to interact with (search or

browse) multiple different Web sites to work across range of content

– content ‘discovery’ services not joined-up with ‘delivery’ services

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UCISA TLIG-SDG, 2004, Exeter 6

Simple scenario

• consider a researcher searching for material to inform a research paper on HIV and/or AIDS

• he or she searches for ‘hiv aids’ using:– the RDN, to discover Internet resources – ZETOC, to discover recent journal articles

• (and, of course, he or she may use a whole range of other search strategies using other services as well)

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UCISA TLIG-SDG, 2004, Exeter 7

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UCISA TLIG-SDG, 2004, Exeter 8

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UCISA TLIG-SDG, 2004, Exeter 9

Issues

• different user interfaces– look-and-feel– subject classification, metadata usage

• everything is HTML – human-oriented– difficult to merge results, e.g. combine into a

list of references– difficult to build a reading list to pass on to

students– need to manually copy-and-paste search

results into HTML page or MS-Word document or desktop reference manager or …

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UCISA TLIG-SDG, 2004, Exeter 10

The problem space…

• from perspective of ‘data consumer’– need to interact with multiple collections of stuff

- bibliographic, full-text, data, image, video, etc.– delivered thru multiple Web sites– few good cross-collection discovery services

(apart from Google, but much of the licensed content is part of the invisible Web and therefore not available to Google)

• from perspective of ‘data provider’– few agreed mechanisms for disclosing

availability of content

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UCISA TLIG-SDG, 2004, Exeter 11

UK JISC IE context…

• 206 collections and counting…(Hazel Woodward, e-ICOLC, Helsinki, Nov 2001)– Books: 10,000 +– Journals: 5,000 +– Images: 250,000 +– Discovery tools: 50 +

• A & I databases, COPAC, RDN, …

– National mapping data & satellite imagery

• plus institutional content (e-prints, research data, library content, learning resources, etc.)

• plus content made available thru projects – 5/99, FAIR, X4L, …

• plus …

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UCISA TLIG-SDG, 2004, Exeter 12

A solution… the JISC IE

• an ‘information environment’• framework of machine-oriented services

allowing the end-user to– discover, access, use, publish resources across a range

of content providers– move away from lots of stand-alone Web sites...

• content providers expose metadata for– searching, harvesting, alerting

• develop end-user services and tools that bring stuff together…

• …based on open ‘standards’

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UCISA TLIG-SDG, 2004, Exeter 13

End-user services and tools• generally means ‘portals’…

– ‘library’ portals or metasearch tools (e.g. Encompass, MetaLib or ZPortal)

– ‘subject’ portals developed within academia– ‘institutional’ portals (uPortal)

• …but also other stuff– reading list and other tools in VLE (possibly

externally hosted, e.g. Sentient Discover)– commercial/publisher services (ISI Web of

Knowledge, ingenta, Bb Resource Center, etc.)– OpenURL resolvers (e.g. SFX)– personal desktop reference manager (e.g.

Endnote)

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UCISA TLIG-SDG, 2004, Exeter 14

Link resolvers

• ‘discovery’ is only part of the problem…• in the case of books, journals, journal articles,

end-user wants access to the most appropriate copy

• need to join up discovery services with access/delivery services (local library OPAC, ingentaJournals, Amazon, etc.)

• need localised view of available services• linking services that provide access to the

most appropriate copy– user and institutional preferences, cost, access

rights, location, etc.

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UCISA TLIG-SDG, 2004, Exeter 15

Technologies

• global, standards-based, cross-domain solutions – Web services…

• cross-searching– Z39.50 – Bath Profile, a profile of Z39.50– SRW (Search and Retrieve Web-service)

(SOAP implementation of Z39.50)

• harvesting– OAI-PMH - Open Archives Initiative Protocol for Metadata

Harvesting

• alerting– RSS - RDF/Rich Site Summary

• linking– OpenURL

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UCISA TLIG-SDG, 2004, Exeter 16

Institutional service areas…

e-Learning

Library

ComputingServices/

Web support team

MIS/Registry/

Finance/Etc.

Externalcontent

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UCISA TLIG-SDG, 2004, Exeter 17

Library• management of collection

– migration from hardcopy journals to externally held e- collection

• management of institutional assets - eprint archives, edata archives– role in cataloguing assets

• catalogue - gateway/portal to external (and internal) content

• ‘managing agent’ for ATHENS• preservation• link resolvers

Library

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UCISA TLIG-SDG, 2004, Exeter 18

Linking within the ‘collection’

• the context– distributed information environment (e.g. the JISC IE)

– multiple A&I and other discovery services

– rapidly growing e-journal collection

– need to interlink available resources

• the problem– links controlled by external info services

– links not sensitive to user’s context (appropriate copy problem)

– links dependent on vendor agreements

– links don’t cover complete collection

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UCISA TLIG-SDG, 2004, Exeter 19

The problem

• the context– distributed information environment (e.g. the JISC IE)

– multiple A&I and other discovery services

– rapidly growing e-journal collection

– need to interlink available resources

• the REAL problem– libraries have no say in linking

– libraries losing core part of ‘organising information’ task

– expensive collection not used optimally

– users not well served

a libraryperspective

!

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UCISA TLIG-SDG, 2004, Exeter 20

The solution…

• do NOT hardwire a link to a single service on the referenced item (e.g. a link from an A&I service to the corresponding full-text)

• BUT rather– provide a link that transports metadata

about the referenced item– to another service that is better placed

to provide appropriate links

OpenURL

OpenURLresolver

(link server)

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UCISA TLIG-SDG, 2004, Exeter 21

Non-OpenURL linking

link destination

resolution of metadata into a link(typically a URL)

A&I servicedocument delivery

service

link source

link to referenced work .reference

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UCISA TLIG-SDG, 2004, Exeter 22

OpenURL linking

link source.

user-specific

(institution)

resolution of metadata &identifiers into services

reference OpenURLOpenURL

resolver

provision of OpenURL

linklink

destination

linklink

destinationlink

linkdestination

linklink

destination

transportation of metadata & identifiers

context-sensitive

A&I servicedocument delivery

service

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UCISA TLIG-SDG, 2004, Exeter 23

Example 1

• journal article• from Web of Science to ingenta Journals

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UCISA TLIG-SDG, 2004, Exeter 24

button indicatingOpenURL ‘link’

is available

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UCISA TLIG-SDG, 2004, Exeter 25

OpenURL resolver offeringcontext-sensitive links,including link to ingenta

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UCISA TLIG-SDG, 2004, Exeter 26

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UCISA TLIG-SDG, 2004, Exeter 27

also links to other servicessuch as Google search for

related information

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UCISA TLIG-SDG, 2004, Exeter 28

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UCISA TLIG-SDG, 2004, Exeter 29

Example 2

• book• from University of Bath OPAC to Amazon

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UCISA TLIG-SDG, 2004, Exeter 30

button indicatingOpenURL ‘link’

is available

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UCISA TLIG-SDG, 2004, Exeter 31

OpenURL resolver offeringcontext-sensitive links,

including link to Amazon

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UCISA TLIG-SDG, 2004, Exeter 32

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UCISA TLIG-SDG, 2004, Exeter 33

also links to other servicessuch as Google search for

related information

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UCISA TLIG-SDG, 2004, Exeter 34

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UCISA TLIG-SDG, 2004, Exeter 35

Summary…ISI Web of Science

University of Bath OPAC

OpenURL resolver

ingenta

Google

Amazon

OpenURL SourceOpenURLResolver

OpenURL Target

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UCISA TLIG-SDG, 2004, Exeter 36

OpenURL summary

• standard for linking ‘discovery’ services to ‘delivery’ services

• supports linking from OpenURL ‘source’ to OpenURL ‘target’ via OpenURL ‘resolver’

End-user

source resolver target

e.g. Web of Science e.g. ingenta

http://www.bath.ac.uk/openurl?genre=article&atitle=Information%20gateways:%20collaboration%20on%20content &title=Online%20Information%20Review &issn=1468-4527&volume=24&spage=40&epage=45 &artnum=1&aulast=Heery&aufirst=Rachel

BASEURL

http://www.niso.org/committees/committee_ax.htmlhttp://www.niso.org/committees/committee_ax.html

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UCISA TLIG-SDG, 2004, Exeter 37

Institutional service areas…

e-Learning

Library

ComputingServices/

Web support team

MIS/Registry/

Finance/Etc.

Externalcontent

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UCISA TLIG-SDG, 2004, Exeter 38

ComputingServices/

Web support team

Comp. Serv. / Web support

• Content Management System(CMS) – use of XML– blogs, wikis, …

• development/delivery ofportal - uPortal

• campus infrastructure– search engine, but often with fairly narrow coverage

(home grown (Ht:/Dig) vs. commercial vs. externally hosted (Google))

– internal AAA (authentication, authorisation and accounting) infrastructure

– network, shared filestore, groupware, etc.

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UCISA TLIG-SDG, 2004, Exeter 39

uPortal

• framework for buildinginstitutional portal– single sign-on– integrated and

personalised access to multiple ‘channels’

– portlet model– multiple standards for

‘portlets’ but some trend towards use of WSRP (Web Services for Remote Portlets)

– RSS often used to carry portlet content

portlet

http://www.uportal.org/http://www.uportal.org/

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UCISA TLIG-SDG, 2004, Exeter 40

What is RSS?

• simple XML application for sharing (syndicating) ‘news’ feeds on the Web

• RDF Site Summary or Rich Site Summary (depending on who you ask)

• ‘news’ can be interpreted quite loosely, e.g. new items added to database, ‘to do’ lists, timetable/lists of meetings, etc.

• uses ‘channel’ and ‘item’ terminology• a ‘channel’ is an XML document that is

made available on a Web-site – to update the channel, simply update the XML

http://www.eevl.ac.uk/rss_primer/http://www.eevl.ac.uk/rss_primer/

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UCISA TLIG-SDG, 2004, Exeter 41

What is RSS? (2)

• each ‘item’ has simple metadata (title, description) and URL link to resource (news story or whatever)

• RSS also provides channel branding (logo, etc.)

• fairly widespread usage• easy to use within ‘portals’ (e.g. uPortal)• lots of software and toolkits available• some experimental use as encoding format

for ‘reading/resource lists’ in e-Learning

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UCISA TLIG-SDG, 2004, Exeter 42

Institutional service areas…

e-Learning

Library

ComputingServices/

Web support team

MIS/Registry/

Finance/Etc.

Externalcontent

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UCISA TLIG-SDG, 2004, Exeter 43

e-Learning

e-Learning

• delivery of VLE• development of ‘managed learning

environment’ MLE (integration with MIS/registry, etc.)

• separation of content into backend learning object repositories

• development of whole range of supporting standards, primarily thru IMS

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UCISA TLIG-SDG, 2004, Exeter 44

IMS

• global consortium defining open standards for delivery of online distributed learning activities: – Accessibility

– Competency Definitions

– Content Packaging

– Digital Repositories

– Enterprise

– Learner Information Package

– Meta-data

– Question & Test

– Simple Sequencing

http://www.imsglobal.org/http://www.imsglobal.org/

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UCISA TLIG-SDG, 2004, Exeter 45

IMS DRI Specifications

• IMS Digital Repositories Interoperability specifications

• define protocols for interoperability between systems

• machine2machine (i.e. how software components talk to each other over the network)

• how data (and metadata) is transferred• between VLE and back-end repositories

– learning object repositories and other services that make content available

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UCISA TLIG-SDG, 2004, Exeter 46

Why is IMS DRI important?

• VLE (in some shape or form) likely to become one of key ‘presentation’ services in institutional context

• IMS DRI spec’s fill space between ‘information providers’ and VLEs

• same/similar set of ‘digital library’ standards as endorsed by the JISC IE architecture

• VLE-vendors relatively mainstream• pushes digital library technologies to new

and wider audience

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UCISA TLIG-SDG, 2004, Exeter 47

e-Learning

• recognition that e-Learningsystems are complexobjects– trend towards ‘service oriented architectures’– breaking the VLE into lots of smaller

functional components• JISC Learning

Framework (CETIS),MIT’s OKI, Sakai (alignment ofOKI and uPortal)

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UCISA TLIG-SDG, 2004, Exeter 48

Service oriented architecture

• analysis of functional components within large-scale institutional services (library, VLE, student records, etc.)– delivery of separate, small-scale functional

‘services’– rationalisation of ‘shared’ common services

(middleware)

Portal

VLE Library mgt system

Student record / MIS

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UCISA TLIG-SDG, 2004, Exeter 49

VLE Library mgt system

Student record / MIS

Content Management

DiscoverDiscover

DiscoverCollaboration

Course management

Authentication

Authorisation

Packaging

Assessment

Content Management

DiscoverDiscover

DiscoverCataloguing

Course management

Authentication

Authorisation

Packaging

Grading

Course management

Authentication

Authorisation

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UCISA TLIG-SDG, 2004, Exeter 50

DiscoverCollaboration

Assessment

DiscoverCataloguing Grading

Content Management

DiscoverDiscover

Packaging

Authentication

Authorisation Course management

VLE Library mgt system

Student record / MIS

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UCISA TLIG-SDG, 2004, Exeter 51

Implementation of SOA

• implementation choices– J2EE (JavaBeans, etc.)

– JINI (Java APIs)

– .Net

– Web Services (SOAP)

• I think(!)…– OKI, uPortal, Sakai tend to lean towards Java-

based solutions – J2EE

– whereas SOAP perhaps provides a more open, robust and language independent solution?

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UCISA TLIG-SDG, 2004, Exeter 52

Web services

• machine (m2m) interfaces between services on the Web

• underpin many e-commerce activities and the Grid• a whole new set of acronyms – SOAP, WSDL,

UDDI, WSRP• based on HTTP and XML (i.e. mainstream Web

pedigree)• Google and Amazon APIs• support both informational (e.g. search) and

transactional (e.g. billing) types of service

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UCISA TLIG-SDG, 2004, Exeter 53

But… 2 notes of caution?

• is all this added complexity worthwhile and/or realistic?– will the market-place support it?

• where does application logic sit in a service oriented architecture?– need ‘open’ role/process layer to coordinate

use of services

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UCISA TLIG-SDG, 2004, Exeter 54

Institutional service areas…

e-Learning

Library

ComputingServices/

Web support team

MIS/Registry/

Finance/Etc.

Externalcontent

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UCISA TLIG-SDG, 2004, Exeter 55

MIS/Registry/

Finance/Etc.

MIS, registry, finance, etc.

• source of data for other ‘service’ areas• recipient of data from other ‘service’

areas• ‘data glue’ that holds everything else

together• interest in developing a ‘portal’ to MIS-

related functions– this group has driven

uPortal in US– but in UK?

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UCISA TLIG-SDG, 2004, Exeter 56

Bringing it all together…

e-Learning

Library

ComputingServices/

Web support team

MIS/Registry/

Finance/Etc.

Externalcontent

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UCISA TLIG-SDG, 2004, Exeter 57

Knowledge management?

• end-user is faced with a range of different human-oriented Web interfaces within the institution

• might need to perform same search (e.g. ‘hiv aids’) against– Web site search engine

– library OPAC

– VLE

– institutional eprint archive

– personal email archives

• and manually collate results from each, etc.

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UCISA TLIG-SDG, 2004, Exeter 58

HTTP links…

e-Learning

Library

ComputingServices/

Web support team

MIS/Registry/

Finance/Etc.

Externalcontent

http://…URLs

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UCISA TLIG-SDG, 2004, Exeter 59

HTTP links

• easy for end-users to create• bit of a mess…• …but deep-links (e.g. direct to book

record in the library catalogue) will reduce need for end-user to repeat searches

• ongoing maintenance problem – checking for dead links

• hard-wired links are same for everyone

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UCISA TLIG-SDG, 2004, Exeter 60

Robot/search engine…

e-Learning

Library

ComputingServices/

Web support team

MIS/Registry/

Finance/Etc.

Externalcontent

HTTP/HTMLWeb robot

search engine

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UCISA TLIG-SDG, 2004, Exeter 61

Robot/search engine

• easily deployed technology• lots of choice in the market-place (Open

source, commercial, externally hosted, etc.)• not everything is visible to the robot – even

within institution (invisible Web)• can’t easily index some formats (images,

video, data, etc.)• limited search functionality (because of lack

of metadata)• well understood by the end-user

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UCISA TLIG-SDG, 2004, Exeter 62

OpenURL links…

e-Learning

Library

ComputingServices/

Web support team

MIS/Registry/

Finance/Etc.

Externalcontent

OpenURLlinks (URLs)

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UCISA TLIG-SDG, 2004, Exeter 63

OpenURL links

• context sensitive – OpenURL resolver can offer different set of links to each user

• harder to create links• more persistent – change resolver, rather

than each link• up-front investment in OpenURL resolver

software (but typically from the library budget!)

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UCISA TLIG-SDG, 2004, Exeter 64

Portal – Web services…

e-Learning

Library

ComputingServices/

Web support team

MIS/Registry/

Finance/Etc.

Externalcontent

uPortalframework,

aggregated content(distributed search)

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UCISA TLIG-SDG, 2004, Exeter 65

Portal – Web services

• aggregate content from multiple sources using distributed search and/or metadata harvesting – SOAP, Z39.50, OAI-PMH

• typically adopted by ‘library’ portals

• likely to be approach adopted by external information suppliers

• likely to be supported by ‘repository’ software within institution

• but may require some in-house development in short term

• learning curve to overcome

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UCISA TLIG-SDG, 2004, Exeter 66

Portal – portlets…

e-Learning

Library

ComputingServices/

Web support team

MIS/Registry/

Finance/Etc.

Externalcontent

uPortalframework, aggregateduser-interface (WSRP)

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UCISA TLIG-SDG, 2004, Exeter 67

Portal – portlets

• aggregate pieces of user-interface from multiple sources

• Web services for Remote Portlets (WSRP)

• RSS• uPortal appears to be technology leader

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UCISA TLIG-SDG, 2004, Exeter 68

Summary

• all approaches listed above likely to be used/adopted in some form

• RSS and OpenURL look to be being widely adopted

• fairly widespread interest in uPortal• standardisation happening in multiple arenas

(W3C, NISO, IMS, IEEE, OASIS) – tracking standards not easy

• deployment happening in multiple places within institutions – so needs strategic overview of joined up service provision

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UCISA TLIG-SDG, 2004, Exeter 69

Questions?