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© comScore, Inc. Proprietary. Digital Landscape 7th Internet and Mobile Marketing Summit 2013 Joe Nguyen SVP APAC, comScore Inc. Twitter: @jnguyen Email: [email protected]

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© comScore, Inc. Proprietary.

Digital Landscape

7th Internet and Mobile Marketing Summit 2013

Joe Nguyen SVP APAC, comScore Inc.

Twitter: @jnguyen

Email: [email protected]

© comScore, Inc. Proprietary. 2

Agenda

• Global Overview

• Southeast Asian Landscape

• Digital Multi-Platform Audience

• Category Highlights

• Does Viewability Matter?

© comScore, Inc. Proprietary. © comScore, Inc. Proprietary.

GLOBAL OVERVIEW

© comScore, Inc. Proprietary. 4

Distribution of Worldwide Internet Audience

The US is no Longer the Center of the Online Universe

66%

13%

34%

87%

1996 2012

Outside US

Asia Pacific

41%

Europe 27%

North America

14%

Middle East - Africa

9%

Latin America

9%

Outside US

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2013

© comScore, Inc. Proprietary. 5

Southeast Asia online population in excess of 62 million

Grows at a healthy 9% in the last year

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2012 and March 2013

China, 55.2% China, 54.0%

India, 9.3% India, 11.5%

Japan, 12.2% Japan, 11.4%

Southeast Asia, 9.4%

Southeast Asia, 9.6%

Rest of APAC, 13.9%

Rest of APAC, 13.5%

Mar-12 Mar-13

Sh

are

of

As

ia P

ac

ific

On

lin

e P

op

ula

tio

n

Total 604 MM Total 644 MM

© comScore, Inc. Proprietary. 6

37.2

26.8 26.1

17.3 17.2

North America Europe Latin America Middle East - Africa Asia Pacific

Ho

urs

per

Vis

ito

r

Time Spent and Growth Across Regions

US Users Spent Most Time, Whilst Asia Pacific Outgrows Rest of the World

Global Average:

23.4 Hours a Month

604

391

215

131 130

644

412

217 147 134

Asia Pacific Europe North America Latin America Middle East -Africa

Un

iqu

e V

isit

ors

(M

M)

Mar-12

Mar-13

+7%

+5%

+1% +12% +3%

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2012 and March 2013

© comScore, Inc. Proprietary. 7 Source: World Bank http://goo.gl/knFHZ and World Internet Stats http://goo.gl/eZObs

Source: comScore Media Metrix, Total Unique visitors (000), May 2013, Home & Work Locations

APAC Region Overview

Region Countries GDP

(m)

GDP

(2011-12)

Total

Population

(m)

Online

Population

MMX (000)*

ANZ Australia $1,520,608 3.30% 22 14,437

N. Zealand $159,710 2.20% 4.4 2,904

Greater

China

China $8,227,102 7.80% 1,373 350,127

Hong Kong $248,725 1.80% 7.3 4,602

Taiwan $466,830 1.30% 23.4 13,628

India India $1,841,717 6.50% 1,247 76,053

Japan Japan $5,896,794 0.20% 73.6 73,656

Southeast

Asia

(SEA)

Indonesia $846,341 6.00% 239.8 13,628

Malaysia $287,934 4.50% 28.7 11,800

Philippines $250,265 6.60% 97.3 7,711

Singapore $245,024 1.30% 5.1 3,415

Thailand $345,672 5.50% 68.8 9,591

Vietnam $141,669 5.00% 91.2 16,413

© comScore, Inc. Proprietary. 8 Source: World Bank http://goo.gl/knFHZ

Source: comScore Media Metrix, Total Unique visitors (000), May 2013, Home & Work Locations

APAC Advertising Overview

Region Countries

Total Ad

Spend

(millions)

Online Ad

Spend

(millions)

Online Ad

Spend

Online

Display

Advertising

ANZ Australia $12,512 $3,128 25% 21%

N. Zealand $1,608 $285 17.7% 31%

Greater

China

China $37,303 $6,640 17.8%

Hong Kong $2,231 $56 2.5%

Taiwan $1,890 $376 19.9%

India India $4,817 $173 3.6% 56%

Japan Japan $41,048 $8,620 21%

Southeast

Asia

(SEA)

Indonesia $388 $2 0.4%

Malaysia $2,165 $65 3%

Philippines $1,581 $51 3.2%

Singapore $1,952 $146 7.5% 38%

Thailand $3,757 $19 0.5%

Vietnam $667 $8 1.2%

© comScore, Inc. Proprietary. © comScore, Inc. Proprietary.

SOUTHEAST ASIAN ONLINE LANDSCAPE

© comScore, Inc. Proprietary. 10

Online Audience in Southeast Asia

High Growth in Developing Regions

14.1

12.4 11.8

8.9

6.1

3.3

16.1

13.6

11.8

9.5

7.4

3.4

-

2.0

4.0

6.0

8.0

10.0

12.0

14.0

16.0

18.0

Vietnam Indonesia Malaysia Thailand Philippines Singapore

Mar-12

Mar-13

The internet audience in the Philippines is

the fastest-growing in the region, growing

by 22% since March 2012.

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2012 and March 2013

© comScore, Inc. Proprietary. 11

Demographic Distribution of Southeast Asian Audiences Emerging Internet Markets in the Region Skew Very Young

In Thailand and Vietnam, 74% of the audience is under 35

42%

45%

24%

40%

37%

43%

32%

29%

27%

31%

26%

27%

14%

14%

25%

16%

22%

19%

8%

7%

17%

9%

10%

8%

5%

4%

8%

5%

6%

4%

Vietnam

Thailand

Singapore

Philippines

Malaysia

Indonesia

% o

f O

nlin

e P

op

ula

tion

by A

ge

15-24 25-34 35-44 45-54 55+

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2013

© comScore, Inc. Proprietary. 12

Youngest Web Users Are Heaviest Web Users

Average Usage by Under-35s is Substantially Heavier in Vietnam, Thailand

27.7 28.3

18.2 16.5 16.4

13.5

22.2 24.2

14.5 16.0 15.2

13.6

0.0

5.0

10.0

15.0

20.0

25.0

30.0

Vietnam Thailand Singapore Philippines Malaysia Indonesia

Under 35 Over 35

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2013

© comScore, Inc. Proprietary. 13

(Lowest)

F-to-M

Reach

Index

Politics 78

Technology - News 78

Automotive 77

Gaming Information 76

Online Gambling 75

Sports 74

Online Trading 69

Globally, Women are More Likely to Visit Family, Home, and Retail

Sites; Men Gravitate Towards Sports, Auto, and Technology

(Highest)

F-to-M

Reach

Index

Fragrances/Cosmetics 168

Flowers/Gifts/Greetings 152

Lifestyles - Food 140

Department Stores 137

Jewelry/Accessories 137

Teens 133

Family & Parenting 130

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2013

© comScore, Inc. Proprietary. © comScore, Inc. Proprietary.

DIGITAL MULTI-PLATFORM AUDIENCE

© comScore, Inc. Proprietary. 15

Non-PC traffic in South-East Asia zooms ahead, in excess of 20%

This number is accelerating with each passing month

75%

80%

85%

90%

95%

100%

Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13

PC Mobile Tablet Other

Non-PC Traffic: 15.4%

Non-PC Traffic: 20.9%

Source: comScore Device Essentials – Singapore, Malaysia, Thailand, Sep’12 – Mar’13

© comScore, Inc. Proprietary. 16

Non-PC traffic in Singapore

Most mobile market in the region

75%

80%

85%

90%

95%

100%

Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13

PC Mobile Tablet Other

Non-PC Traffic: 17.4%

Non-PC Traffic: 23.3%

Source: comScore Device Essentials – Singapore, Sep’12 – Mar’13

© comScore, Inc. Proprietary. 17

Non-PC traffic in Thailand

Fastest growing market in the region

75%

80%

85%

90%

95%

100%

Sep-12 Oct-12 Nov-12 Dec-12 Jan-13 Feb-13 Mar-13

PC Mobile Tablet Other

Non-PC Traffic: 10.4%

Non-PC Traffic: 18.9%

Source: comScore Device Essentials – Thailand, May’12 – May’13

© comScore, Inc. Proprietary.

18

A Day in the life of a Multi-platform User (UK)

LATE NIGHT

(12AM - 7AM)

EARLY

MORNING

(7AM – 10AM) DAYTIME

(10AM – 5PM)

EARLY

EVENING

(5PM – 8PM)

PRIME

TIME

(8PM – 12AM)

Mobiles dominate

morning commute

time

PCs

dominate

working hours

Tablets most

popular at night

Source: comScore Custom Analytics based on 21st Jan 2013 UK data

Sh

are

of

De

vic

e P

ag

e T

raff

ic o

n a

Typ

ica

l W

ork

da

y

© comScore, Inc. Proprietary. 19

Tablets popular

at night

Sh

are

of

De

vic

e P

ag

e T

raff

ic o

n a

Typ

ica

l W

ee

ke

nd

Device Preferences Throughout the Day in Europe

Most Weekend Tablet Usage Peaks at 9pm

Mobiles peak late

PCs during

the day

Source: comScore Device Essentials, Sunday, 17th February 2013, Europe

© comScore, Inc. Proprietary. 20

Device usage varies significantly by time of day (Singapore)

PC’s take up work hours, while tablets rule evenings

Sh

are

of

Devic

e P

ag

e T

raff

ic o

n a

Typ

ica

l W

ork

day

Mobiles

brighten the

commute

PCs dominate

working hours

Tablets popular at

night

Source: comScore Device Essentials, July 2013, Singapore

© comScore, Inc. Proprietary. © comScore, Inc. Proprietary.

SOCIAL NETWORKING

#FutureinFocus

© comScore, Inc. Proprietary. 22

88.2

93.9

85.4

96.1

91.6

86.9

Vietnam Thailand Singapore Philippines Malaysia Indonesia

Percent of Web Users Visiting a Social Networking Site

Vietnam Thailand Singapore Philippines Malaysia Indonesia

Social Networking Category Captures the Largest Percentage of

Consumers’ Time in Southeast Asia

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2013

All SEA Countries Index Higher

than Worldwide average (79%)

reach of Social Networking sites

© comScore, Inc. Proprietary. 23

The Philippines and Thailand Among Top 10 Countries

With the Highest Facebook Penetration Globally

92.6

92.2

91.4

91.1

90.8

89.3

89.0

88.5

86.8

84.2

84.1

83.2

82.9

82.3

81.0

Brazil

Philippines

Peru

Turkey

Argentina

Thailand

Colombia

Mexico

Chile

Venezuela

Portugal

Canada

Israel

Malaysia

Taiwan

Facebook Top 15 Markets by % Reach

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2013

© comScore, Inc. Proprietary. 24

Top Social Networks by Country

After Facebook, Twitter, LinkedIn and Tumblr are Popular Only Vietnam has Substantial Local Social Networks

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2013

74.5

32.9

12.4

10.2

7.0

FACEBOOK.COM

ZING Me

DIENDANBACLIEU.NET

KENHSINHVIEN.NET

Linkedin

Vietnam

80.2

26.4

10.5

5.9

4.9

FACEBOOK.COM

TWITTER.COM

Linkedin

Yahoo! Profile

TUMBLR.COM

Indonesia

82.3

15.9

13.9

5.7

5.3

FACEBOOK.COM

TWITTER.COM

Linkedin

TUMBLR.COM

Tagged Inc.

Malaysia

89.2

10.8

9.4

9.2

6.1

FACEBOOK.COM

TWITTER.COM

SOCIALCAM.COM

Linkedin

PANTOWN.COM

Thailand

92.1

20.3

12.6

8.6

6.5

FACEBOOK.COM

TWITTER.COM

TUMBLR.COM

Linkedin

Yahoo! Profile

Philippines

65.9

20.1

16.0

10.2

3.9

FACEBOOK.COM

Linkedin

TWITTER.COM

TUMBLR.COM

GOODREADS.COM

Singapore

Reach of Top 5 Social Networks

by Country

© comScore, Inc. Proprietary. © comScore, Inc. Proprietary.

NEWS AND INFORMATION

© comScore, Inc. Proprietary. 26

Reach of News/Information Category is Highest in Singapore,

but Visitors in Vietnam Spend the Most Time on Those Sites

76.1%

90.0%

63.5%

73.0%

71.0%

50.0%

92.3%

Worldwide

Vietnam

Indonesia

Malaysia

Thailand

Philippines

Singapore

Percent Reach of News/Information Category

69.7

194.8

75.9

37.4

32.9

25.9

55.7

Worldwide

Vietnam

Indonesia

Malaysia

Thailand

Philippines

Singapore

Minutes Spent per Visitor on News/Information Category

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2013

© comScore, Inc. Proprietary. 27

Large Nonresident Population Drives Visiting to Filipino News Sites

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2013

63%

61%

63%

0 200 400 600 800 1,000 1,200 1,400 1,600 1,800

INQUIRER.NET

ABS-CBNNEWS.COM

PHILSTAR.COM

PH

ILIP

PIN

ES

Singapore

India

Australia

United Kingdom

Malaysia

Canada

United States

Top 7 International Markets

© comScore, Inc. Proprietary. 28

Blogs Form an Important Component of News Stream

Reach of the Category is Highest in Indonesia and Thailand

53.3%

49.5%

71.6%

64.5%

71.3%

49.7%

58.5%

Worldwide

Vietnam

Indonesia

Malaysia

Thailand

Philippines

Singapore

Percent Reach of Blogs Category

29.5

15.6

32.9

28.3

20.8

14.4

25.2

Worldwide

Vietnam

Indonesia

Malaysia

Thailand

Philippines

Singapore

Minutes Spent per Visitor on Blogs Category

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2013

© comScore, Inc. Proprietary. © comScore, Inc. Proprietary.

ENTERTAINMENT AND ONLINE VIDEO

© comScore, Inc. Proprietary. 30

Countries with More Young People Visit and Spend More Time on

Entertainment Sites

88.0%

96.1%

79.8%

97.2%

99.1%

82.5%

96.3%

Worldwide

Vietnam

Indonesia

Malaysia

Thailand

Philippines

Singapore

Percent Reach of Entertainment Category

3.5

5.3

2.2

2.3

4.8

2.9

3.4

Worldwide

Vietnam

Indonesia

Malaysia

Thailand

Philippines

Singapore

Hours Spent per Visitor on Entertainment Category

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2013

© comScore, Inc. Proprietary. 31

Most Top Entertainment Sites in SEA are International Properties

Malaysia

YOUTUBE.COM 7,339

CBS Interactive 2,152

VEVO 1,884

Viacom Digital 1,730

DAILYMOTION.COM 1,329

Indonesia

YOUTUBE.COM 7,171

omg! from Yahoo! 2,172

KAPANLAGI.COM 2,133

CBS Interactive 1,808

VEVO 1,636

Vietnam

YOUTUBE.COM 11,101

ZING MP3 9,711

24h Online Advertising JSC 7,054

KENH14.VN 5,373

NHACCUATUI.COM 5,236

Unique Visitors (000)

Top 5 Entertainment Sites per Country

Thailand

YOUTUBE.COM 7,289

MTHAI.COM 3,329

DAILYMOTION.COM 2,491

VEVO 2,053

iTunes Software (App) 1,589

Philippines

YOUTUBE.COM 4,902

VEVO 1,563

CBS Interactive 1,447

Viacom Digital 1,231

iTunes Software (App) 1,225

Singapore

YOUTUBE.COM 1,989

iTunes Software (App) 978

CBS Interactive 870

MediaCorp Network 772

VEVO 694

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Media Metrix, March 2013

© comScore, Inc. Proprietary. 32

Online Video Shows Steady Growth Over the Past Year

42 Million Online Video Viewers in the Region* Now

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

Vietnam Indonesia Malaysia Philippines Singapore

Apr-2012 Apr-2013

*Sum of 5 Countries Under Video Measurement by comScore

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Video Metrix, March 2013

+14%

+3% -2%

+18%

+5%

© comScore, Inc. Proprietary. 33

Google Accounts for the Majority of Videos Viewed Overall in the

Region, with Some Exceptions

64% 42%

76% 54%

77%

36% 58%

24% 46%

23%

Vietnam Indonesia Malaysia Philippines Singapore

Share of Videos Viewed

All Others

Google Sites

Total

Number of

Videos Viewed

1.6 B 459 M 931 M 357 M 353 M

In the Philippines,

14.5% of Videos

Viewed are on

Facebook

Internet Audience 15+ accessing Internet from a Home or Work PC

Source: comScore Video Metrix, March 2013

© comScore, Inc. Proprietary. © comScore, Inc. Proprietary.

Does Viewability Matter?

© comScore, Inc. Proprietary. 35

If the ad was not seen, then everything else is irrelevant!

Being seen

matters

more than

being clicked

© comScore, Inc. Proprietary.

Because of the complex daisy chain of ad delivery, the reality is that

digital ad ecosystem can be really complicated.

START

AD SERVER

AD EXCHANGE

AD NETWORK

AD NETWORK

PUBLISHER

PUBLISHER’S FRIEND WHO

BORROWED THE AD TAGS

© comScore, Inc. Proprietary.

APAC Study On Viewability

in-view audience geography brand safe fraud

© comScore, Inc. Proprietary.

The first Asia industry study to bring 6 leading

marketers together to VALIDATE online advertising

delivery

10 campaigns 9 countries

347 million impressions 329,000 sites

© comScore, Inc. Proprietary.

Study Objective: Quantify incidence of successful and sub-optimal ad

delivery across key dimensions …

VIEWABILITY GEOGRAPHY

SAFETY LEVEL OF FRAUD

TARGET

AUDIENCE

DELIVERY

• Demographically

• Behaviorally

© comScore, Inc. Proprietary. 40

• 1000s of campaigns

• 290 billion impressions

• Mix of advertisers

• Mix of publishers

• 10 campaigns

• 347 billion impressions

• Top tier advertisers

• Mainly premium publishers

54% of Display Ads are Not Seen

vCE™ APAC Charter Study (May 2012) vCE™ Benchmarks (June 2013)

“best-case scenario” “real-world scenario”

46% 54% Not Viewable

Viewable

46% Not Viewable

Viewable

54%

© comScore, Inc. Proprietary. 41

Wrap Up

• Global Overview

• Southeast Asian Landscape

• Digital Multi-Platform Audience

• Category Highlights

• Does Viewability Matter?

© comScore, Inc. Proprietary.

Digital Landscape

7th Internet and Mobile Marketing Summit 2013

Joe Nguyen SVP APAC, comScore Inc.

Twitter: @jnguyen

Email: [email protected]