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Addenbrooke’s Hospital Rosie Hospital
Background According to NaDIA 2017 report, 18% of all hospital inpatients have
diabetes. The majority of these patients are admitted into hospital
for non-diabetes related reasons and therefore are cared for by
non-diabetes specialist teams. Suboptimal hospital management of
diabetes can lead to increased length of stay and has been linked to
increased morbidity and mortality. However, despite recently
transformation funding, 22% of hospitals still do not have dedicated
diabetes specialist inpatient nurses (NaDIA 2018).
It is recognised that there is a lack of knowledge among non-
diabetes specialist ward staff about insulin. Face-to-face training is
often poorly attended due to staffing and workload pressures.
Furthermore, insulin requirements of sick patients can change
rapidly. Staff can be faced with an array of different insulins and
delivery devices. Access to diabetes specialist advice is often
limited, especially at night or over weekends.
Diabetes UK’s 2018 “Making hospitals safer for people with
diabetes” reports that insulin errors are a common drug error
involving ±40% of insulin-treated patients in the previous year and
recommends making insulin safety training mandatory for all
healthcare staff (HCPs).
Aim To increase self-assessed insulin safety knowledge, confidence and
guideline familiarity amongst HCPs via standardised digital insulin
safety training on a large scale across the UK.
Method
CDEP collaborated with a number of UK-based diabetes experts
and PocketMedic to create a ‘bite-sized’ educational film and
competency-based e-learning topic designed to support ward staff
improve insulin safety skills and reduce insulin errors. Diabetes
UK’s Lead for Inpatient Care and Diabetes UK’s Head of Care
provided expert advice and guidance.
The “Safe use of Insulin in Hospital” training was tested by other
diabetes experts as well as the target audience to ensure it was fit
for purpose before its launch in May 2019.
Following the successful review of the acute hospital-focused
insulin safety training, a second film and topic was launched in
September 2019 to support staff working in the ambulatory setting
“Safe use of Insulin in the Community”. This topic is slightly shorter
as it does not include Variable Rate Intravenous Insulin Infusions
(VRIII).
Reach As of the 2nd March 2020, media tracking tools on the CDEP and
PocketMedic websites show that the insulin safety films have been
viewed 7283 times and downloaded 96 times to be used offline for
in-house staff training since their launch in May and September
2019 respectively.
Digital Insulin Safety Training via the Cambridge
Diabetes Education Programme (CDEP)
Ward C1, Cottrell C², Davenport K1 , Littlemore K³, Rayman G4, Rice S5 and Simmons D6 1Wolfson Centre for Diabetes and Endocrinology, Institute of Metabolic Science, Addenbrookes Hospital, Cambridge; 2Think Glucose DSN, Swansea Bay University Health Board; 3PocketMedic, eHealth Digital Media Ltd; 4Diabetes
and Endocrine Centre, The Ipswich Hospital, East Suffolk and North Essex NHS Foundation Trust;5Price Philip Hospital, Wales and 6School of Medicine, Western Sydney University, Campbelltown, Australia;
Scan the QR codes to find out more or
visit the website:
www.cdep.org.uk
Conclusion
Acknowledgments: We would like to thank all the people who have been part of the development of CDEP to date as well as the stakeholders who have endorsed or accredited CDEP such as College of Podiatry, CUHP, BAPO, BDA, Diabetes UK, RCGP, RCN and RCM.
Supporting busy staff to robustly improve their insulin
safety skills as well as promote confidence and guideline
familiarity is well received and possible on a large scale.
Quality improvement audits are being undertaken in various
hospital trusts to gather clinical evidence of the impact of
CDEP’s insulin safety training on insulin errors.
Results
In the first 10 months, following the launch of CDEP’s insulin safety training,
1115 HCPs have successfully completed the training (average 3.6 / day, 7
days a week). Another 979 are in the process of completing it. On average,
the training takes 30-60 minutes depending on the difficulty level and which
insulin safety topic is undertaken.
CDEP collects feedback on the impact of the training from 100% of HCPs
who completed the training. Feedback from the hospital (n=705) and
community (n=410) training topics are very similar and have been combined
in graph 1.
0%
20%
40%
60%
80%
100%
Competency Confidence Guideline Familiarity
0.1% 0.3% 0.0%
8.3% 9.7% 8.1%
91.6% 90.0% 91.9%
Worsened
Maintained
Improved
Self-reported impact of undertaking CDEP’s Insulin Safety Training (n=1115)
Graph 1
Source: CDEP’s google analytics reporting data
Qualitative verbatim user
feedback is also collected to
populate a reflection
document and inform
improvements to the training.
Feedback has been
overwhelmingly positive.
“An excellent learning package, having compared
numerous other packages, this stands out as
being up to date, in line with National Guidelines
and challenging/makes you think. All aspects of
safe insulin management are covered. I will be
encouraging ward staff across our Trust to
complete this training. Probably the best e-
learning I have completed!”
Reach cont. Uptake of CDEP e-learning is widespread as demonstrated by CDEP’s
analytics data.
References CDEP, an online competency-based diabetes healthcare staff learning platform – www.cdep.org.uk (access 02.03.2020)
Diabetes UK insulin safety news – https://www.diabetes.org.uk/about_us/news/insulin-safety-hospital (accessed 02.03.2020)
Diabetes UK’s 2018 report “Making Hospitals safer for People with Diabetes “ - https://www.diabetes.org.uk/resources-s3/2018-
10/Making%20Hospitals%20safe%20for%20people%20with%20diabetes_FINAL.pdf (accessed 02.03.2020)
NaDIA Report 2017 - https://digital.nhs.uk/data-and-information/publications/statistical/national-diabetes-inpatient-audit/national-diabetes-inpatient-audit-nadia-2017 (accessed 02.03.2020)
NaDIA Report 2018 - https://digital.nhs.uk/data-and-information/publications/statistical/national-diabetes-inpatient-audit/2018 (access 02.03.2020)
PocketMedic, an ehealth digital communications company - https://pocketmedic.org/ (accessed 02.03.2020)
User location based on IP address
Since the launch of insulin safety
training (n=307 days, date
02.03.2020), CDEP has had:
• 29,695 individual UK-based users
visited the site (88% of all CDEP
users).
• These users undertook 62,796
sessions (active learning
engagement) across its range of
diabetes topics offered.
• Insulin safety accounted for 12.8%
of all topics (n=8,721) completed.