digital insights and dashboards fact sheet

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DIGITAL INSIGHTS & DASHBOARDS Real-time information and the ability to disseminate such to multiple stakeholders has become an expectation in today’s healthcare environment. From communications to feedback systems, organizations AND your customers expect a new level of sophistication. Ideally, these insights are aggregated to demonstrate marketing and operational performance against financial goals. We have customized a series of systems for our healthcare clients to help them transform data into actionable insights. Core Competencies A proven approach to engage stakeholders to ensure the system maximizes adoption Technical capabilities to utilize what matters most in customizing the variety of tools available Deep subject matter expertise from call centers to referring physician relationship management On-going technical support to ensure business value Executives Clinical Operations Physician Relations Marketing Culture Assessments Change Readiness Financial, Marketing and Operational Data Integration Employee Experience Monitoring Intelligent Queuing Patient Experience Monitoring Call Center Experience Monitoring CRM Systems Feedback Tools Campaign Management Territory Management Inventory Tracking Brand Equity Social Media Monitoring Plan Performance Marketing ROI Media Mix Modeling An Endeavor Management Company Gelb Consulting , An Endeavor Management Company www.endeavormgmt.com/healthcare | 1-800-846-4051

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Page 1: Digital Insights and Dashboards Fact Sheet

DIGITAL INSIGHTS & DASHBOARDS Real-time information and the ability to disseminate such to multiple stakeholders has become an expectation in today’s healthcare environment. From communications to feedback systems, organizations AND your customers expect a new level of sophistication. Ideally, these insights are aggregated to demonstrate marketing and operational performance against financial goals.

We have customized a series of systems for our healthcare clients to help them transform data into actionable insights.

Core Competencies• A proven approach to engage stakeholders to ensure the system maximizes adoption• Technical capabilities to utilize what matters most in customizing the variety of tools available• Deep subject matter expertise from call centers to referring physician relationship management• On-going technical support to ensure business value

Executives Clinical Operations Physician Relations Marketing

• Culture Assessments

• Change Readiness• Financial,

Marketing and Operational Data Integration

• Employee Experience Monitoring

• Intelligent Queuing• Patient Experience

Monitoring • Call Center

Experience Monitoring

• CRM Systems• Feedback Tools• Campaign

Management• Territory

Management • Inventory Tracking

• Brand Equity• Social Media

Monitoring• Plan Performance • Marketing ROI• Media Mix

Modeling

An Endeavor Management CompanyGelb Consulting , An Endeavor Management Company

www.endeavormgmt.com/healthcare | 1-800-846-4051