digital inclusion in a digital future | helen milner | april 2014
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Presentation by Helen Milner, Chief Executive, Tinder Foundation, sets the background on how the Foundation is supporting wider community based digital inclusion initiatives.TRANSCRIPT
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Digital Inclusion in a Digital Future
Helen Milner @helenmilner9th April 2014
Tinder Foundation makes these good things happen:
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Goal is to create independent and confident internet users
Not about broadband infrastructureNot about one-off usage
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A Leading Digital Nation by 2020
With current efforts there will still be 6.2m people in 2020 without basic online skills.
The total investment required to equip 100% of the UK adult population with the Basic Online Skills they need to regularly
use the internet for themselves by 2020 is £875 million. We suggest investment might be split equally between Government; the private
sector, and the voluntary and community sector.
The investment required to ensure a nation with 100% Basic
Online Skills will be £292 million for each sector.
www.tinderfoundation.org/Nation2020
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Local+
Digital+
ScaleFree
Optimised for mobile learning
£232.4m
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Moving people to online public services• No-one’s ‘spark’ to get digital skills is to interact
with Government online (except to get a job)• After gaining digital skills via UK online centres
(July 2013 data):– 81% visited central/local Government websites– 56% moved at least one face-to-face or telephone
contact to an online contact with Government– average contacts moved online 5.8 in past month
• Start with the fun stuff, but embed progression to your services (and Gov services) into their journey
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* UJM = Universal Job Match* CHT = Community How To* ESOL = English for Speakers of Overseas Languages
Scale of Impact (April 2013 – March 2014)
5,000 hyperlocal partners
25,000 volunteers
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PEOPLE make good things happen
People becoming a volunteer when
he’s 93 years old as his mates aren’t
getting the benefits of the web
People helping job seekers to
look for work online when they’ve not had a job for 10 years
People helping patients to use digital in the ward and take it home with them