digital imaging and kodak's strategic mistake

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Was there anything Kodak could have done differently in order to meet the disruptive threat from digital imaging?

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Page 1: Digital Imaging and Kodak's Strategic Mistake
Page 2: Digital Imaging and Kodak's Strategic Mistake

It is striking how Kodak has sufferedsince the rise of digital imaging.

Page 3: Digital Imaging and Kodak's Strategic Mistake

The stock declined from around 80 dollars to 3 USD in less than ten years. The company employed 140 000 people

in 1988 – today around 20 000.

Page 4: Digital Imaging and Kodak's Strategic Mistake
Page 5: Digital Imaging and Kodak's Strategic Mistake

I have argued before that much of this decline wasinevitable and that Kodak did more than many otherfilm companies in order to meet the digital challenge

(read more here).

Page 6: Digital Imaging and Kodak's Strategic Mistake

But surely, they must have madesome mistakes, right?

Page 7: Digital Imaging and Kodak's Strategic Mistake

Of course they did, everyone does. But since we’ll never know the alternative outcomes it’s difficult

to point out those mistakes.

Page 8: Digital Imaging and Kodak's Strategic Mistake

Nevertheless, I willprovide a few highlyunscientific thoughts

about this issue.

Page 9: Digital Imaging and Kodak's Strategic Mistake

The wild

took place in the

lot of debt.

diversifications that

1980s put Kodak in a

Page 10: Digital Imaging and Kodak's Strategic Mistake

One consequence of

available to fight the

leveraged heydays was that less

resources were

global film war against Fuji.

Page 11: Digital Imaging and Kodak's Strategic Mistake

This in turn implied that the company was

once the revolution financially weaker

came into motion.

Page 12: Digital Imaging and Kodak's Strategic Mistake

But that’s not directly related

to the firm’sdigital

strategy. Kodak’s

attempts at various’hybrid’

cameras mightalso have been

a mistake.

Page 13: Digital Imaging and Kodak's Strategic Mistake

While Kodak investedheavily in

digital development, the company

also sought to launch

products whichwere bothdigital and analogue.

Page 14: Digital Imaging and Kodak's Strategic Mistake

By doing so, the company could sell more film.

Page 15: Digital Imaging and Kodak's Strategic Mistake

And film generated profits.

Page 16: Digital Imaging and Kodak's Strategic Mistake

Historically, Kodak had for many decadesonly developedand launched

new cameras in order to generate

more sales of film.

Page 17: Digital Imaging and Kodak's Strategic Mistake

To some extent it seems that the

company tried to make digital

technology a new way of generating

higher film revenues.

Page 18: Digital Imaging and Kodak's Strategic Mistake

This way of thinkingmay help us to

understand why the CEO Dan Carp madethe following over-

optimistic statementin 2000:

Page 19: Digital Imaging and Kodak's Strategic Mistake

"Kodak is convinced that there been a better time

can change the way people take and use

pictures because and availability are no

has never to

be in the picture business…. Digital

pictures. Suddenly there are no

boundaries to how often you can take

cost

longer issues."

Page 20: Digital Imaging and Kodak's Strategic Mistake

Let’s take a look at the various

hybrid initiativesKodak launchedin the 1990s…

Page 21: Digital Imaging and Kodak's Strategic Mistake

Kodak made huge efforts developing the APS (Advanced Photography System) which theybranded as Advantix and launched in 1996.

Page 22: Digital Imaging and Kodak's Strategic Mistake

The system was essentially a hybrid whichcould transfer film into digital image files.

Page 23: Digital Imaging and Kodak's Strategic Mistake

The Picture CD was launched in 1998 and enabled transfer of images captured with film

to digital image files.

Page 24: Digital Imaging and Kodak's Strategic Mistake

’You’ve got pictures’ was co-developedwith AOL and launched in 1998. This

system gave consumers the opportunityto drop film rolls off and have them

delivered to their AOL email address.

Page 25: Digital Imaging and Kodak's Strategic Mistake

PhotoNet was another initiative that canbe considered similar to

’You’ve got pictures’.

Page 26: Digital Imaging and Kodak's Strategic Mistake

These products and services had in commonthat they sought to increase the value of

using Kodak’s film.

Page 27: Digital Imaging and Kodak's Strategic Mistake

Most of these hybrids faced a sharp declineonce digital imaging started to grow rapidly in the early 2000s and they were launched in the

late 1990s…

Page 28: Digital Imaging and Kodak's Strategic Mistake

It is of coursehard to tellwhether the

revenuesgenerated before

the revolution compensated the R&D money that was poured in

during the 1990s.

Page 29: Digital Imaging and Kodak's Strategic Mistake

And it’s hardto say whetherspending that

money on pure digital

productswould have

been a wiserdecision.

Page 30: Digital Imaging and Kodak's Strategic Mistake

However, it is striking how rapidly the digital imaging market moved away from hybrid products

and removed film consumption. Hasselblad launched a hybrid camera in 2003, soon after that it

became clear that no one wanted a hybrid, but rathera fully digital system and the company got into a lot

of trouble (read more here).

Page 31: Digital Imaging and Kodak's Strategic Mistake

Bearing this in mind, along with all R&D that was spent on hybrid cameras, this might have

been a strategic mistake by Kodak.

Page 32: Digital Imaging and Kodak's Strategic Mistake

If that is the case, it would be a veryunderstandable mistake.

Page 33: Digital Imaging and Kodak's Strategic Mistake

Kodak had been a film company for a century.

Page 34: Digital Imaging and Kodak's Strategic Mistake

It knew film and had made fantastic profits from this for very long.

Page 35: Digital Imaging and Kodak's Strategic Mistake

The decline that took place must have appeared as unreal for a lot of people at Kodak.

Page 36: Digital Imaging and Kodak's Strategic Mistake

Moreover, it was much easier to

regard digital imaging as an add-on,

since Kodak’s existing

resources were related

to capitalizing

on film.

Page 37: Digital Imaging and Kodak's Strategic Mistake
Page 38: Digital Imaging and Kodak's Strategic Mistake

Those resources lost virtually all theirvalue in less than a decade.

Page 39: Digital Imaging and Kodak's Strategic Mistake
Page 40: Digital Imaging and Kodak's Strategic Mistake
Page 41: Digital Imaging and Kodak's Strategic Mistake
Page 42: Digital Imaging and Kodak's Strategic Mistake

Summing up: it might have been a strategic mistake by Kodak to partly

regard digital imaging as a way to leverage upon its film business.

Page 43: Digital Imaging and Kodak's Strategic Mistake

Image attributions

Page 44: Digital Imaging and Kodak's Strategic Mistake

Christian Sandström is a PhD student at Chalmers

University of Technology in Gothenburg, Sweden. He writes and speaks about disruptive innovation and

technological change.

www.christiansandstrom.orgchristian.sandstrom at chalmers.se