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    April Conway

    Digital Identities, Multimodal Interventions, and Pedagogical Implications

    The high stakes of digital identities were once again made clear in the past month with

    the rollout of the United Nations Womensad campaign on Google search results. The creative

    team from Memac Ogilvy & Mather Dubai used Googles auto-complete feature on March 9,

    2013 to find out how the search engine would respond to searches beginning with such phrases

    as women should and women need. The top four results for each of the four phrases, now

    permanently documented in the ads, are all sexist. A brief report about the ad campaign found

    on unwomen.org states, For UN Women, the searches confirm the urgent need to continue

    making the case for womens rights, empowerment and equality, a cause the organization is

    pursuing around the world.This high profile spotlight on one, ubiquitous form of digital

    representation signals an international issue demanding local and international intervention.

    Though the UN Women campaign is an important contribution to the conversation and

    intervention of digital identity representation, the scholarship on this phenomenon is not new. In

    1994, for example, Cynthia L. Selfe and Richard J. Selfe, Jr. published an article reflecting on

    cultural information politics as they write about computer interfaces as maps that enactamong

    other thingsthe gestures and deeds of colonialism continuously and with a great deal of

    success (482). Throughout the article, Selfe and Selfe address the privileged discourse, class,

    race, and professional cultures digitally represented at the time. When studying more current

    scholarship its unfortunate to see little has changed and perhaps faulty understanding of

    problematic digital identity representations has become even more entrenched.

    For example, in a 2012Bitch magazine article based on her dissertation, Dr. Safiya Noble

    dissects the myths, practices and policies related to search engine companies and searches,

    focusing in particular on the digital representation of women and girls of color. In the article

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    Noble writes, These search engine results, for women whose identities are already maligned in

    the media, only further debase and erode efforts for social, political, and economic recognition

    and justice (38). The article is expertly written to address how capitalism influences computer

    programming choices and corporateidentity-constructing practices, but it also explicitly asks the

    reader to imagine how a young black girl would respond to the derogatory results that appear

    when she types in search terms that are supposed to yield results that accurately represent her.

    The fact that the internet is ubiquitous in much of the world and that as result a majority

    of people are notseeing themselves accurately represented or even at all recognized on digital

    platforms is a critical problem that needs the consistent attention and intervention from global

    policy powerhouses like the UN to grassroots communities and academic circles. From multi-

    disciplinary scholars like Noble to rhetoric and composition scholars like Selfe and Selfe, there

    aremultiple voices contributing to the conversation and intervention of digital representation.

    Rhetoric and composition scholars, in fact, are being called on to contribute to these sites of

    discussion and action by colleagues in the discipline. In a recent Council Chroniclearticle, Adam

    Banks discusses both the need for higher education to actually look like America in all its

    range, its diversity with respect not only to race but ability/disability, sexuality, and gender (qtd.

    in Aronson 16) and the need for digital literacy to become the business that we (composition

    scholars) are in (qtd. in Aronson 17). Part of this digital literacy Banks addresses is being able

    to analyze and evaluate the frequently problematic nature of identities represented digitally, but

    more crucial is the need to know how to change these discriminatory representations. This is a

    charge that Noble, rhet/comp cyberfeminists, Self and Selfe and other rhetoric and composition

    scholars, as well as online authors, offer through the very medium that so often creates such

    negative expectations of marginalized groups: digital, multimodal projects that talk back

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    (hooks). Thus, this essay briefly explores the often problematic nature of digital representation,

    but will spend more time exploring opportunities of digital literacy practices as well as fostering

    multimodal interventions for misrepresented online identities.

    To return briefly to some of the systematic and specific examples of problematic digital

    identity representation, I turn again to Noble who explicates contemporary reasons for this issue:

    At the moment, U.S. commercial search engines like Google, Yahoo!, and Bing wield

    tremendous power in defining how information is indexed and prioritized. Cuts to public

    education, public libraries, and community resources only exacerbate our reliance on

    technology, rather than information and education professionals, for learning. But whats

    missing in the search engine is awareness about stereotypes, inequity, and identity. (38)

    Throughout the article Noble holds corporate giants and regional predilections responsible for

    the hierarchy of assumed preferences of how we view and understand each other and

    ourselves. However, she is also quick to dispel the myth of the democratizing nature of search

    engine results, arguing instead that discrimination is embedded in algorithms built by

    programmers and that money moves links and websites to the top of the search result pile. What

    is also important to note in Nobles writing is a concern for the de-humanization (in a face-to-

    face manner) of education, thus leaving a vacuum for technology to fill; this concern echoes

    Banks call for digital literacy, a literacy that is and should be facilitated, according to Banks, by

    rhetoric and composition scholars.

    One such scholar is Samantha Blackmon who in her article But ImJustWhite

    explains the exigency of her pedagogical choices to explore discourse communities and

    intersectional identities located in online spaces. Blackmon includes reflections from some of

    her African-American freshman composition students who felt that neither African Americans

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    as a whole nor they as young African Americans were correctly portrayed on the World Wide

    Web (93); rather, these students noted that they were often represented as being associated

    with rap and sports (93).In addition to these students reflections, as well as a white male

    studentsreaction (from which the title stems), Blackmon highlights erasures of difference that

    can occur in cyberspace and issues with access in regards to technology (95-96). Blackmons

    overarching argument is to be both proactive and reactive to the alienation many students feel

    when online, or when facing a lack of access to the technology that would allow them online.

    To zoom out, so to speak, from the classroom into the realm of popular American culture,

    there is a recent, particularly troubling example of digital representation, one that has been

    circulated widely in multiple forms, and that has been remixed and responded to in equal

    measure via digital platforms. This is the infamous Miley Cyrus MTV Video Music Award

    performance where Cyrus, and I contend, by extension her duet partner Robin Thicke (no

    stranger to problematic representation choices) exploit black womens bodiesand perpetuate

    both the trope of denying women sexual agency and the trope of sexualizing women within a

    patriarchal entertainment industry. Many critics of Cyrus were outraged at the graphic sexual

    nature of her performance, and many defenders argued against this slut-shaming discourse.

    More insightful, to me, were the critics who called foul on the intersections of racism and sexism

    in the performance. A Google search (and I do recognize the irony) reveals some of these critics

    to beJezebelbloggers Korra and StrangerCate,Racialiciousguest contributor Jacqui Germain,

    andHuffington PostSenior Editor for Mobile and Innovation Kia Makarechi.When reading these critical responses online a number of thoughts cross my mind. For

    one, I consider my own identity in relation to Cyrus, and though we are worlds apart in terms of

    economic class, and of a different age by more than a decade, to say nothing of other cultural

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    differences, we are both white women and thus racially privileged. To see another white woman

    treat black women in such a way is infuriating. To read some white feminist female authors

    defend Cyrus while completing missing the racist overtones (Why Miley Cyrus Is a Feminist

    Icon byHuffington Postblogger Jincey Lumpkin is one such example) or marginalizing these

    overtones is both infuriating and embarrassing. Then, I think about how widely circulated the

    performance was: for those who did not watch the VMAs live, Cyrus performance immediately

    went viral; again, a quick Google search reveals countless ways to access video clips of the

    performance. The criticism also continues to appear digitally and thus I am lead to consider how

    my students may have responded to this performance, whether without any critical reflection, or

    not knowing how to articulate their criticism, or wishing they knew how to speak back, or

    knowing how to speak back but hyper-conscious of a largely non-supportive society beyond their

    immediate communities. Did any of my students feel as though their identities were misaligned

    in the initial performance and then repeatedly misrepresented as the digital circulation began full

    force? Because of these possible reactions, I consider the pedagogical practices that Smithermon,

    Banks, Selfe and Selfe and others call for and enact in regards to digital literacy and digital

    representation. In other words, I consider how I might foster students critical thinking and

    construction of others and their own digital identities.

    Some pedagogical decisions can be informed by Blackmon who leads her students

    through a series of assignments and activities throughout the semester that allow them to explore,

    engage with, and reproduce aspects of the discourse communities (race, class, gender, sexual

    orientation orx-factor) (97) they identify with, primarily in online forums. There is also

    Selfe and Selfe who emphasize educators and their students become technology criticis as well

    as technology users (496) as means tocontribute to technology design (497-498), and to re-

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    conceive the map of the interface (499-500). What these scholars help me with is preparing for

    teaching digital literacy: to discuss how and what it means to see and create representations of

    people in online spaces, and to begin to enact the creative aspects these scholars call for.

    Other pedagogical decisions are informed by such rhetoric and composition scholars and

    cyberfeminsit educators (44)Kristine Blair, Katherine Fredlund, Kerri Hauman, Em Hurford,

    Stacy Kastner, and Alison Witte who in their article Cyberfeminists at Play discuss the goals

    of teaching girls and young women how to enjoy and work with technology. Some of these

    goals include creating Low risk environments (to) facilitate playful sites within which girls and

    young women can take on the role of technological agent and Connecting digital practices and

    personal interests (as) central to helping girls position themselves as digitally literate users and

    producers (44). The practices outlined in this article make a number of things regarding digital

    literacy clear: to start young, to focus on girls (and other marginalized groups), and to empower

    through play, self-confidence, and rhetorical and material technological training. What I can do

    as a composition instructor by considering these practices is to have students create the content

    they want to see of themselves and their communities through strategic technological skill

    building. This is work I can build off of from the work of Blackmon and Selfe and Selfe above.

    Another particularly relevant text when considering pedagogical implications and

    interventions around such cultural digital representations as the Cyrus debacle is Adam Banks

    Digital Griots.Not only does Banks forward the idea that technologies themselves are

    rhetorical in nature but his book is centered on the intersections of African American culture

    and technologies (14).One thing that is critical to me about Backs book is that it shifts the

    entire framework of how to discuss technology, rhetoric and culture to a culture frequently

    misrepresented online (as in the case of Smithermons African American students) and that is

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    underrepresented in the worlds of corporations and computer programming, words that are

    designing the false reality we see online. Sharing Banks book with students could potentially

    be an act of reorientation, in a cultural rhetorics sense, to discussions of these crucial concepts

    around digital identity and culture.

    Another place to turn to for pedagogical inspiration is to queer rhetoric and composition

    scholar Jonathan Alexander and Jacqueline Rhodes who propose queer multimodality as a way

    to represent ones own queerness(188) and to explore the gestures of queer critique that draw

    our attention to and challenge normative identity, and that probe the intermingling of sexuality

    and power in the West (202). After introducing to students to queer theory as a means of

    critiquing more than sexuality but rather normativity of any kind, I find the second quote by

    Alexander and Rhodes to helpful when critiquing instances of popular culture that is hugely

    problematic in terms of power dynamics that lie along an axis of sexuality, such as in the Cyrus

    case. As Alexander and Rhodes demonstrate in their article, queer multimodality, or

    multimodality without the queer lens, offer opportunities for critique and for digital intervention.

    To forward my own pedagogical idea I offer the digital, multimodal open letter. I began

    thinking about the open letter as a means of intervention and creation in the wake of the Cyrus

    fallout when I noticed some of the most widely-circulated responses were in fact open letters.

    Sinead OConnor and Sufjan Stevens letters are perhaps the most cited on the internet.

    However, I find the letters from these musicians to be problematic because neither of them

    address the racist aspects of the performance, and though tongue-in-check it may be, Stevens

    letter seems to in fact perpetuate racist assumptions by correcting Cyrus grammar in her lyrics;

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    grammar that to me and to someJezebelcommunity members, is representative of African

    American Vernacular English1.

    These celebrity and other patronizing exceptions aside, other, more productive open

    letters have appeared. Full of emotion and astute argumentation, these letters step in line as part

    of a long and rich rhetorical tradition. What is obvious, though, from reading these artifacts is

    that contemporary open letters are frequently composed and published online; therefore, these

    letters are frequently multimodal as the alphabetic text is accompanied by GIFs, full-length

    videos, photographs or illustrations, or other forms of hypertexts. Multimodality is an important

    rhetorical consideration when considering digital and cultural intervention because it allows

    authors to present visual and aural evidence to support their claims, or to talk back as bell

    hooks name this argumentative strategy against racist, sexist and other discriminatory practices.

    In her book Talking Back: Thinking Feminist, Thinking Blackness,hooks writes, Even in the

    face of powerful structures of domination, it remains possible for each of us, especially those of

    us who are members of oppressed and/or exploited groups as well as those radical visionaries

    who may have race, class, and sex privilege, to define and determine alternative standards, to

    decide on the nature and extent of compromise.The open letters I have read by African

    American women, and articles that float similar ideas as these letters, declare alternative

    standards in relation to the discourse that either congratulate or defend Cyrus on being hyper-

    sexualized but failed to address her racist practices. The open letters, though, and most of these

    articles do notseem to offer compromise as an option. Rather, they speak back from discourses

    stemming from personal experience, academic logic, and a savvy rhetorical understanding of

    digital multimodality and digital circulation.

    1Or, given Miley's general trends lately, is this just a delightful little letter from one oblivious white

    person who doesn't realize that that the other white person is simply misappropriating a cultural dialect

    not her own? Violet Baudelaire,Jezebel14 Oct. 2013

    http://violet-baudelaire.kinja.com/http://violet-baudelaire.kinja.com/http://violet-baudelaire.kinja.com/
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    For example, one open letter byJezebelblogger Korra includes a GIF of black Caribbean

    artist Rhianna looking either bored and/or quietly simmering as Cyrus parades onstage in front of

    her at VMAs. This inclusion of making her letter multimodal by including the GIF could be

    interpreted in multiple ways, including the decision to show a multimillionaire black woman who

    was not buying into the world of black-women-as-props that Cyrus reinforced. An article about

    the Cyrus debacle by fellowJezebelblogger StrangerCate cites and links to Korras letter, thus

    performing a powerful move in the politics of citation that Sara Ahmed writes about (para. 2).

    Additionally, StrangerCates article in heavily multimodal with numerous photos, videos, screen

    shots of tweets, and hyperlinks to other articles that talk back to Cyrus and other critics

    incorporated into the webpage on which the article appears. This article which supports Korras

    open letter is a rich multimodal text that offers multiple pieces of visual and aural arguments to

    supplement the arguments made via alphabetic writing.

    What these two cultural and popular digital writers can offer me and my students are a

    plethora of pedagogical considerations. These authors demonstrate n crystal clear rhetorical

    awareness of audience and context, and are strong examples of when and how to use personal

    experience as evidence in ones own compositions. They demonstrate, again, the power of

    citation in terms of reinforcing your own argument with those of similar opinion, and perhaps

    more importantly, supporting others, especially marginalized people, by citing their work,

    especially in a way where their work, and ones own work, can be circulated widely and quickly.

    These authors also show clear examples of how to mine the internet for examples of people to

    speak back to, as well as how to mine the internet for visual and aural materials that can be used

    to support ones own position.

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    Though clearly teaching does not have to revolve around popular culture, popular culture

    is where so many students are drawn to when they enter online spaces. Additionally, it is so often

    popular culture that portrays identity and culture in problematic ways. Therefore, using digital,

    multimodal assignments such as the open letter offers a way not only to practice digital literacy

    in terms of analysis and evaluation of digital artifacts, but it also offers a way to produce digital

    artifacts that talk back to and create representations of identity in digital spaces and with digital

    means. And even when students do not come across or seek out viral instances of identity

    misrepresentation such as the VMAs there can be problems. Seemingly simple search engine

    experiences that set out to discover information about personal or scholarly interests, interests

    that most likely are reflective of aspects of students identities, more often than not will be

    problematic. Therefore, as a rhetoric and composition teacher I understand my charge to be, from

    the many other scholars and online writers cited here, to foster digital andcultural literacy for

    my students so that they can not only more fully articulate problems they see in representations

    of their identities, but they can talk back with digital and cultural sophistication.

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    Works Cited

    Ahmed, Sara. Making Feminist Points.Feministkilljoys.com.WordPress.com. 11 Sept. 2013.

    Web. 25 Nov. 2013.

    Alexander, Jonathan and Jacqueline Rhodes. Queerness, Multimodality, and the Possibilities of

    Re/Orientation. Composing(Media)=Composing(Embodiment) bodies, technologies,

    writing, the teaching of writing.Kristin L. Arola and Anne Frances Wysocki, eds. Logan,

    Utah: Utah State University press, 2012. 188-212.

    Aronson, Deb. Tectonic Shifts, Turbulence, & Opportunities: Adam Banks on How CCCC Can

    Help Re-vision Higher Education. Council Chronicle.Vol. 23, No. 2 (Nov., 2013), pp.

    16-17. The National Council of Teachers of English.

    Banks, Adam.Digital Griots: African American Rhetoric in a Multimedia Age. Carbondale and

    Edwardsville, IL: Southern Illinois University Press, 2011. Print.

    Blackmon, Samantha. But ImJustWhite or How Other Pedagogies Can Benefit All

    Students.Teaching Writing with Computers: An Introduction. Pamela Takayoshi and

    Brian Huot, eds. Boston: Houghton Mifflin Company, 2003. Print. 92-102.

    Blair, Kristine, Katherine Fredlund, Kerri Hauman, Em Hurford, Stacy Kastner, and Alison

    Witte. Cyberfeminists at Play: Lessons on Literacy and Activism from a Girls

    Computer Camp.Feminist Teacher. Vol. 22, No. 1. 2013. Print. 43-59.

    Germain, Jacqui. Miley Cyrus, Feminism and the Struggle for Black Recognition.

    Racialicious. Racialicious. 28 Aug. 2013. Web. 10 Nov. 2013.

    hooks, bell. Talking Back: Thinking Feminist, Thinking Blackness.Cambridge, MA: South End

    Press, 1999. Print.

    Korra. Dear Miley, Keep Your Fucking Hands to Yourself.Jezebel. Jezebel. 26 Aug. 2013.

    Web. 10 Nov. 2013.

    http://groupthink.jezebel.com/dear-miley-keep-your-fucking-hands-to-yourself-1201998015http://groupthink.jezebel.com/dear-miley-keep-your-fucking-hands-to-yourself-1201998015http://groupthink.jezebel.com/dear-miley-keep-your-fucking-hands-to-yourself-1201998015
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    Lumpkin, Jincey. Why Miley Cyrus Is a Feminist Icon. The Huffington Post.The Huffington

    Post. 14 Oct. 2013. Web. 10 Nov. 2013.

    Makarechi, Kia. Miley Cyrus Brings Her Race Problem To The VMAs. The Huffington Post.

    The Huffington Post. 26 Aug, 2013. Web. 10 Nov. 2013.

    Noble, Safiya Umoja. Missed Connections: What Search Engines Say About Women.Bitch

    Magazine.No. 54, Spring 2012. pp. 37-41.

    Selfe, Cynthia L. and Richard J. Selfe, Jr. The Politics of the Interface: Power and Its Exercise

    on Electronic Contact Zones. College Composition and Communication, Vol. 45, No. 4

    (Dec., 1994), pp. 480-504.

    UN Women Ad Series Reveals Widespread Sexism. UN Women. unwomen.org. 21 October

    2013. Web. 9 Nov. 2013.

    ZombieCate. Solidarity is For Miley Cyrus: The Racial Implications of her VMA

    Performance.Jezebel. Jezebel. 26 Aug. 2013. Web. 10 Nov. 2013.

    http://groupthink.jezebel.com/solidarity-is-for-miley-cyrus-1203666732http://groupthink.jezebel.com/solidarity-is-for-miley-cyrus-1203666732http://groupthink.jezebel.com/solidarity-is-for-miley-cyrus-1203666732http://groupthink.jezebel.com/solidarity-is-for-miley-cyrus-1203666732http://groupthink.jezebel.com/solidarity-is-for-miley-cyrus-1203666732