digital democracy survey: a multi-generational view of consumer tmt trends

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Digital democracy survey Tenth Edition www.deloitte.com/us/tmttrends #TMTtrends A multi-generational view of consumer technology, media and telecom trends

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Page 1: Digital democracy survey: A multi-generational view of consumer TMT trends

Digital democracy survey

Tenth Editionwww.deloitte.com/us/tmttrends#TMTtrends

A multi-generational view of consumer technology, media and telecom trends

Page 2: Digital democracy survey: A multi-generational view of consumer TMT trends

Copyright © 2016 Deloitte Development LLC. All rights reserved.

MillennialsGeneration

XBaby

Boomers Matures

14-18 19-25 26-32 33-49 50-68 69+

*2010 US Census Bureau — Population DivisionUS Interim Projections 2000-2050

83 million 70 million 75 million 23 millionBorn

2001-1997Born

1996-1990Born

1989-1983Born

1982-1966Born

1965-1947Born

1946 and prior

2015 US population*

The survey focuses on four generations and sixage groups:

Page 3: Digital democracy survey: A multi-generational view of consumer TMT trends

Copyright © 2016 Deloitte Development LLC. All rights reserved.

10% Smartphone

8%Tablet

38%Laptop/desktop

Other devices

9% Smartphone

8%Tablet

39% Laptop/desktop

Other devices

44%Television 56%

44%Television 56%

Movies TV shows

Millennials aged 19-25 are spending just as much time watching moves and TV show on devices other than TVs

Page 4: Digital democracy survey: A multi-generational view of consumer TMT trends

Copyright © 2016 Deloitte Development LLC. All rights reserved.

Average number of paid video subscription services by generation

14–18 33–49

19–25 50–68

26–32 69+

Two

Two

Three

Two

Two

One

46%of US consumers

61%of Millennials

subscribe to astreaming video

service

&

Page 5: Digital democracy survey: A multi-generational view of consumer TMT trends

Copyright © 2016 Deloitte Development LLC. All rights reserved.

Home internet Pay TV Streaming video services

95%of US consumers

79%of US consumers

61%of US consumers

14–18 19–25 26–32

92% 94% 94%

14–18 19–25 26–32

64% 61% 68%

14–18 19–25 26–32

66% 78% 56%

Millennials value their streaming services more than pay TV subscriptions

Page 6: Digital democracy survey: A multi-generational view of consumer TMT trends

Copyright © 2016 Deloitte Development LLC. All rights reserved.

Millennials spend more time streaming video content than watching live TV

Liveprogramming 30% 29% 28%

Streaming 32% 38% 31%

14–18 19–25 26–32

Page 7: Digital democracy survey: A multi-generational view of consumer TMT trends

Copyright © 2016 Deloitte Development LLC. All rights reserved.

Average number of additional activities while watching TV

14–18 33–4919–25 50–6826–32 69+

Four Four Four Three One One

51% 49% 47% 40%

Top activities millennials engage in while watching TV

Browse & surfthe web

Use asocial network

Textmessage

Read email

92% of US consumers are multitasking while watching TV

Page 8: Digital democracy survey: A multi-generational view of consumer TMT trends

Copyright © 2016 Deloitte Development LLC. All rights reserved.

Of those millennialsthat binge

76%binge watch TV at

least monthly

70%of US consumers

& 84%of Millennials

binge watch TV

Average # of episodes watched

14–18 19–25 26–32

566

Page 9: Digital democracy survey: A multi-generational view of consumer TMT trends

Copyright © 2016 Deloitte Development LLC. All rights reserved.

Social media recommendations are more influential than TV ads for 19-32 year olds

Buying decision high/medium influence

Televisionads

Recommendation from within yoursocial media circle

14–18 19–25 26–32

74%72%

65%63%63%

68%

14–18 19–25 26–32

Page 10: Digital democracy survey: A multi-generational view of consumer TMT trends

Copyright © 2016 Deloitte Development LLC. All rights reserved.

Checking social networks is a daily habit for more than half of US consumers

Frequency of checking social networks

Daily Weekly Monthly

58%

14%13% 15%

Not on social

networks

66%of Millennials aged 19-32 value

their time interacting with friends on social media sites as much as their time spent with

friends in person

Page 11: Digital democracy survey: A multi-generational view of consumer TMT trends

Copyright © 2016 Deloitte Development LLC. All rights reserved.

Social media sites have surpassed television as the most popular source of news for Millennials

Television Social media sites

21%16%

27% 29%

37%34%

14–18 19–25 26–32 14–18 19–25 26–32

Page 12: Digital democracy survey: A multi-generational view of consumer TMT trends

Copyright © 2016 Deloitte Development LLC. All rights reserved.

Contact information

For more information on DDS10, visit:www.deloitte.com/us/tmttrends

For inquiries, email:[email protected]

Page 13: Digital democracy survey: A multi-generational view of consumer TMT trends

About DeloitteDeloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as “Deloitte Global”) does not provide services to clients. Please see www.deloitte.com/about for a detailed description of DTTL and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

Copyright © 2016 Deloitte Development LLC. All rights reserved.