Digital communication opportunities

Sue Davis@suedavis68

Making things easier for people will save us money

“Digital services can be20 times cheaper than by phone,

30 times cheaper than by post

and 50 times cheaper thanface to face.”

UK Government Digital Strategy

Cheaper than …

Iterative and ‘agile’

User-centred thinking

start here

sweetspot

Inside outOur actionsOur achievementsOur mission statementOur policyOur processesOur servicesOur service features

Outside inHow they affect youWhat you can achieveHow we can help youWhat it means for youEnd resultsCase studiesService benefits