digital and social media ethics for psychotherapists (iepsy)
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Clinical and Ethical Considerations for Psychologists, Counselors, and Clinicians Using the Internet.TRANSCRIPT
Digital and Social Media Ethics
for Psychotherapists (IEPsy)Clinical and Ethical Considerations for Psychologists,
Counselors, and Clinicians Using the Internet.
by Maliheh TaheriPsychologist
www.malihehtaheri.com
OverviewOnline Transparency of Clients and Therapists
Social Networking: Friend Requests, Facebook, MySpace, LinkedIn
Emails between Therapists and Patients, Record Keeping Practices, and Laptop Security
Social Media Policies, Codes of Ethics, Guidelines, and Resources
Learning ObjectivesPsychology
Technology
Benefits
Ethics
IntroductionTechnological “Natives” & “Immigrants”
Before and After 1960/70
Digital Ethics (Video) The Internet’s ethical challenges Should you Google your clients? Should you ‘friend’ a student on Facebook? My Private Practice Social Media Policy
Social Networking Facebook, Linkedin, Myspace etc…
Online TransparencyUnintentional Online Disclosures by Psychotherapists
Intentional Disclosure by Psychotherapists
5 Types of Self-Disclosure:
Deliberate self-revealing self-involving
Unavoidable Many Factors and information
Inappropriate
counter-clinical & unethical
Accidental unplanned strong, emotional, negative
response
Client-initiated 'online-searches‘
No control
The Google Factor: Therapists' Unwitting Self-Disclosure On The Net. New Therapist, 57, September/October, p. 16-22, By Ofer Zur, Ph.D.
How Clients May Find Online Information About Therapists
Professional web sites and online resumes
Google [Internet] search Complaints, criticisms
Paying for online background checks
Illegally financial ,civil judgments
Social networks & Blogs, chatrooms
‘CONSIDER ANY THING YOU WRITE ONLINE AS BEING
TATTOOED ON YOUR HEAD
Clients' Curiosity, Due Diligence, Intrusion and Cyber-Stalking
Curiosity
• Healthy clients
• Web site,…
thorough
search
• more seriously
• potential therapist
Intrusive search
• joining social networks
• pay for an online service
Illegal search
• cheaper • highly private
information
General Guidelines Regarding Internet Transparency
Personal Life
Pro
fess
iona
l Life
Therapists should always assume that everything what they post online, may be read by their clients.
seek expert consultations
be very careful in discussing case studies online
Google yourself regularly
Therapists should always assume that everything what they post online, may be read by their clients.
Activity
search Yourself online
Removing Negative Information from the Internet
Identify the Nature of the Information
Figure Out the Source
Try to Resolve it
Whom to Contact?
Where to Turn for Help?
Reputation defender http://www.reputationdefender.com/
Facebook Statistics Singapore
Number of users on Facebook in Singapore: 2 413 340
Number of male users on Facebook in Singapore: 1 172 380
Number of female users on Facebook in Singapore: 1 173 520
Penetration of Facebook in Singapore to population: 51.34 %
Penetration of Facebook in Singapore to online population: 65.97 %
Managing Facebook as a Mental Health professional
Facebook is a social space which can quickly overlap into our professional lives making it harder to distinguish between personal and professional activities.
By Keely Kolmes www.drkkolmes.com
Profiles vs. Pages
Making a Business Page
Should Mental Health Professionals Block Clients on Facebook?
- Does it work? NO
- More privacy infringement
- So does this all mean that you should just forget about Facebook entirely?
Setting Up Privacy Settings
Psychotherapy, Online Social Networking, and Ethics
Ethics and the Internet
Social Networking Sites
Patterns of Social Networking Site Use
Social Networking Sites
The most popular of these are Facebook and MySpace, although others, such as LinkedIn and Friendster, also have followings, albeit to a lesser extent (Salaway & Caruso, 2008)
Positive
Social EffectsNegative
Social Effects
SPS Code of Professional Ethics
SPS - Principle 6. Confidentiality
Identification
Permission
Exceptions
Publication
SPS- Principle 8. Client Relationship
Client's decision
Dual relationship
Exceptions
APA Code of Professional Ethics
4. Privacy And Confidentiality
4.01 Maintaining Confidentiality
4.02 Discussing the Limits of Confidentiality Risks to privacy
4.03 Record Keeping permission
4.04 Minimizing Intrusions on Privacy
4.05 Disclosures prohibited by law
4.06 Consultations
4.07 Use of Confidential Information
APA Code of Professional Ethics
6. Record Keeping and Fees
Use coding
3.05 Multiple Relationship
Functions as a psychologist
Exceptions/No harm
Takes reasonable steps to resolve
Clarify role expectations
Email and Laptop Security
General Guidelines and Practice
"Covered Entity“
Security password
Backup, backup and … backup
firewall
virus protection
Consult with computer experts
Encryption software programs
Treat the laptop like the cash in your wallet
Email Tips for Clinicians
Initial Contact
Shared Email Lists
Social Networking Sites
Software and Software Security
Policies
Summary
Challenges
Technological, Personal, Time
What we have learned
Mastery is not achieved overnight
Keep Our eyes on the goal
On line course suggested,http://www.zurinstitute.com/homeonlinealpha.html#dd
Resources
Online Continuing education, Zur Institute, LLChttp://ww.zurinstitute.com/
Singapore Psychological Society (SPS)
http://www.singaporepsychologicalsociety.org/
American Psychological Associationhttp://apa.org/
Questions?
Thank you
Dr. Ofer Zur,
Dr. Keely Kolmes
And you for your patience and curiosity to participate in my presentation