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DIGITAL AGENDA

ATTENTION GUESTS OF

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WELCOME TO PAYTHINK 2018 Transaction Growth. Customer Experience. Scaling Rollouts. Security.

PayThink is focused on the rapidly changing, inter-connected markets of debit, credit, mobile, prepaid and digital payments. With new participants and emerging technologies flooding the market and changing the dynamics of the industry, the right path forward is unclear to many.

As the payments industry strives for faster innovation to launch new products ahead of competitors, PayThink provides insight from market participants and innovators leading the way. PayThink is designed for executives looking to stay relevant in the ever-changing payments ecosystem by finding and honing their competitive edge.

Bank Executives Wells Fargo’s Head of Cards and Retail Services, Bank of America’s, Managing Director, Payment Strategy Executive, TD’s Head of U.S. Payments & Data Strategy, HSBC’s new Head of Digital Retail Banking

Payments Strategists Citi’s Head of Digital Wallets & Payments, Santander’s Head of Enterprise Payments Strategy, PNC’s SVP of Payments Product

Innovators USAA’s Chief Digital Officer, Mastercard’s Head of Product and Innovation, PSCU’s Head of Innovation

Credit Union Leaders State Employees’ Credit Union, Randolph-Brooks FCU, American Airlines Federal Credit Union, First Tech Federal Credit Union, VyStar Credit Union

Tech Pioneers Uber, Google, First Data, Samsung Pay

Security Visa, Early Warning, Wells Fargo Bank of America

FinTech Klarna, Plaid, Ripple, Hyperwallet, Clinc, Greenlight, Acorns

PayThink is designed to be content-rich, combining in-depth sessions by financial institutions with select case studies profiling what’s working and lessons learned, together with innovative startups and future leaders demonstrating the best of today’s and tomorrow’s capabilities.

We look forward to seeing you at PayThink in Austin. The Team at PaymentsSource and Oliver Wyman

PayThink’s speaker faculty includes some of the top names in the sector including:


ON THE AGENDAPayThink is the industry’s premier bank-focused forum. On the agenda are the thought leaders, cutting-edge demos, and robust debates that attendees have come to expect. In 2018, we’re bringing new content to the stage focused on real time payments, driving growth, blockchain, and an increased look at fraud & security.

That’s Fast, but Not Fast Enough! Faster payments are all the rage, and at PayThink 2018, you’ll get the very latest details around faster payments initiatives and gain a better understanding on how to best prepare your organization.

If You Want to Grow, This is the Show! If you want to grow your payments line of business, then PayThink is the show for you! Hear how the leaders are driving growth by gaining wallet share and spurring digital payment adoption.

Banks Are Into Blockchain Blockchain can up the speed, security and lower the cost of payments. Hear how the top banks and fintechs are breaking new ground and changing the payments landscape with blockchain technology.

Protect Your Customers & Profits Is your Fraud & Security strategy set for 2019 and beyond? With the payments world changing by the minute, you don’t want your institution to fall behind.

Credit Unions Wise Up to the Competition Credit unions offer a unique value proposition, but in order to increase membership and wallet share, you need to build card programs and integrate payments technology that meet the needs of today’s customers.

Smart FIs Are Innovating Consumers are more demanding than ever, and if your payments strategy isn’t keeping up with the latest tech innovations, you’re putting their loyalty at risk. These sessions at PayThink will keep you up to speed!


Monday, September 24

7:30 a.m. Registration Opens

Pre-Forum Summits

Credit Union Summit Faster Payments

8:00 a.m. CU Payments: State of the Industry Stay tuned! We’re announcing our opening speaker in the coming weeks.

The Clearinghouse Perspective: 2019 Roadmap For Faster PaymentsSteve Ledford, SVP, Product and Strategy, THE CLEARINGHOUSE

8:40 a.m Building the Business Case For Integrating Prepaid into Your Payments Product Ben Jackson, COO, NETWORK BRANDED PREPAID CARD ASSOCIATION

Real Time Payments: Getting From Zero to OneAlan Spring, Digital Product Management, Real-Time Payments, M&T BANKScott Harkey, Global Payments Lead, LEVVELDebbie Bartoo, Head of Innovation, PSCUSandra Horn, Senior Principal Product Manager ACI WORLDWIDE

9:20 a.m. Which Payment Innovations Are Actually Driving Member Engagement?Leanne Phelps, SVP Card Services, STATE EMPLOYEES’ CREDIT UNIONMelissa Thomas, SVP of Operations and Payments VYSTAR CREDIT UNIONCharlotte Norton, SVP of Central OperationsRANDOLPH-BROOKS FCUChris Danvers, VP of Payments & Digital Services, AMERICAN AIRLINES FEDERAL CREDIT UNION

Enabling Real Time DisbursementsBenjamin Isaacson, SVP, GM Payments Division CROSS RIVER BANKRichie Serna, CEO, FINIX PAYMENTS

10:00 a.m. Networking & Refreshment Break10:15 a.m. Moving Money: How CUs Are Breaking New

Ground in International Money Transfers Jeffrey Coyne, Director of Operations, BANK-FUND STAFF FCU Nick Cerise, Global Head of Products, TRAVELEX CURRENCY SERVICES

Successful Launch & Rollout Strategies for Faster Payments InitiativesLisa McFarland, EVP & Chief Product Officer, INGO MONEYGlenn Geil, SVP, Payments Delivery, ENDAVA

10:50 a.m. Which Innovations in Payments Are Going to Deliver the Most Value For Your Members?Brian Ziff-Levine, Senior Director, Payments Strategy & Support, FIRST TECH FEDERAL CREDIT UNION

The Next Phase of Faster Payments: Driving Adoption While Preventing FraudScott Bellomo, SVP, Payments Team Manager, PNC BANKDavid Barnhardt, EVP, Product, GIACTPenny Crosman, Editor at Large, AMERICAN BANKER

12:00 p.m. Lunch

AGENDA

Sponsored by


Monday, September 24

Main Conference Program Begins1:00 p.m. Chairperson’s Opening Remarks1:10 p.m. Payments On Demand: Giving Your Customers What They Want, When They Want It

Michelle Ziolkowski, SVP, Head of Global Payables, Treasury Management, WELLS FARGO

1:40p.m. Hey Google, Siri, Alexa: What’s Going On With Voice Payment Technologies?Moderator: Penny Crosman, Editor at Large, AMERICAN BANKERChris Cox, Chief Digital Officer, USAA | Steve Klebe, Business Development, Google Pay, GOOGLE Robb Gaynor, Chief Product Officer, MALAUZAI SOFTWARE

2:25 p.m. Building Better Debit Products Through Innovation & PartnershipsModerator: Philip J. Philliou, Corporate Development, FIRST DATA CORPORATIONSang W. Ahn, VP & General Manager, SAMSUNG PAYManning Field, COO, ACORNS Tim Sheehan, CEO, GREENLIGHT FINANCIAL TECHNOLOGY, INC.

2:55 p.m. Afternoon Networking Break

Concurrent Sessions

Blockchain & Payments Driving Growth

3:30 p.m. How a New Cashless Debit Network is Bringing the Starbucks Experience to the Cannabis MarketDustin Eide, CEO, CANPAY Michael Moeser, Senior Analyst, PAYMENTSSOURCE

Leveraging Behavioral Psychology to Spur Adoption in Digital PaymentsChris Madan, VP of Marketing Solutions, CIBCWei Ke, Managing Director, SIMON-KUCHER & PARTNERS

4:00 p.m. Staying Ahead of Digital Authentication in Payments and FintechMary Harman, Managing Director, Payment Strategy Executive, BANK OF AMERICAFernando Castellanos, CRO, SHEERID Steve Stuut, CEO, JUMIO Eric Byunn, Co-founder & Partner, CENTANA GROWTH PARTNERS

How AI in Payments Helps Build the Ecosystem of OneModerator: Silvio Tavares, President and Founding CEO, CARDLINXKirsty Rankin, Senior Vice President, Global Group Head, MASTERCARD LOYALTYMladen Vladic, General Manager of Loyalty, FISJon Carder, Co-Founder & CEO, EMPYR

4:45 p.m. Forecasting Developments in Blockchain Technology on the Payments LandscapeChris Cracchiolo, VP of Global Membership Rewards, AMERICAN EXPRESSMichael Moeser, Senior Analyst, PAYMENTSSOURCEJudith E. Rinearson, Partner, K&L GATESDaniela Barbosa, VP of Worldwide Alliances, Hyperledger, THE LINUX FOUNDATION

Neo Banks 2.0: How Partnerships Between Upstarts & Traditional Banks Are Impacting PaymentsDickson Chu, Global Head of Portfolio Management (and newly named CEO of Simple), BBVA Margot Hyun, Partner, AUXO SOLUTIONS

5:30 p.m.-7:00 p.m.

Opening Reception

AGENDA

Sponsored by


Tuesday, September 25

7:30 a.m. Registration Opens & Morning Coffee

8:30 a.m. From Voice Payments to Bill Payments: How TD is Delivering Innovation Tailored to Their Customers’ NeedsJohn Thomas, EVP & Head of U.S. Payments & Data Strategy, TD BANK

9:00 a.m. Breakfast & Networking in the Expo Hall

9:45 a.m. Building a Digital Payment Strategy That Increases Wallet ShareRadha Suvarna, Managing Director, Head of Digital Wallets & Payments, CITIKellie Goodwin, SVP, Head of Enterprise Payments Strategy, SANTANDER BANKPaul Amisano, SVP, Enterprise Digital and Payments Strategy, BB&T

10:30 a.m. PayThink DemosWhat new tech will transform the payments landscape? You’ll see these innovators demo’d at PayThink.

11:15 a.m. Building Mobile Wallet Adoption & Partnership Strategies That Evolve With Customer BehaviorsModerator: Loraine DeBonis, Marketing & Communications Director, UBIQUITY COMPLIANCE SOLUTIONS Brian Crist, Chief Payments Counsel, UBER | Steve Klebe, Business Development, Google Pay, GOOGLEPrashant Sharma, SVP, Credit Cards, CIBC

12:00 a.m. Insights & Perspectives From Industry Leaders in DebitKathy Yee, SVP, Debit and Prepaid Cards Product Management, WELLS FARGOJohn MacMillan, SVP & Manager, Payment Products, COMERICA BANKChris Britt, CEO, CHIME | Tony Hayes, Co-Head of Retail Banking & Payments Practice, OLIVER WYMAN

12:45 p.m. General Forum Lunch Industry Innovation LunchStay tuned! Awesome payments content coming soon from IBM.Sponsored by

Industry Innovation LunchStay tuned! Awesome payments content coming soon from Trulioo.Sponsored by

1:45 p.m. Dessert & Networking in the Expo Hall

AGENDA


Concurrent Sessions

Innovation in Payments Fraud & Security: What’s Next2:15 p.m. What Can the Larger Payments Community

Learn From Leaders in Prepaid?Lori Breitzke, President, E&S CONSULTING LLCLinda Loof, SVP, Strategic Accounts, META PAYMENT SYSTEMS Liz Nutting, SVP, Strategic Partnerships & Network Relations, BOFI FEDERAL BANK

How API’s, 3D Secure & Biometrics Are Changing EverythingTim Sloane, VP, Payments Innovation, MERCATOR

2:45 p.m. Evolving Needs in Merchant ServicesAlison Gladwin, VP of Marketing & Administration, SUNOCO Leslie McNamara, Managing Director and Head of Business and Market Development, CITI RETAIL SERVICES

Fraud Disruption: Taking the Fight to eCommerce CriminalsPenny Lane, VP of Payment Fraud Disruption, Global Risk VISA

3:15 p.m. Conversational Payments, Digital Disruption, and the BigTech EffectJennifer Geis, Strategic Initiatives Analyst, JACK HENRY & ASSOCIATES Himi Khan, VP of Product, CLINC Matt Miller, Head of Product and Innovation, MASTERCARDJohn J. Merritt, CIO, ENRICHMENT FCU

Securing the Payment Lifecycle: In-depth Review of Emerging Risks and Mitigation SolutionsDondi Black, VP, Product Strategy, FIS Pete Peterson, SVP, BB&T

4:00 p.m. Networking Break & Refreshments in the Expo Hall4:30 p.m. The Future of Moving Money & Cross Border

PaymentsRyan Gaylor, Director, Corporate Payments, RIPPLERodman Reef, Managing Principal, REEF KARSON CONSULTING, LLC

AI: The Key to Fighting Fraud and Realizing ProfitDavid Jenkins, VP - Director of Republic Payment Solutions, REPUBLIC BANKScott Johnson, SVP, GALILEO PROCESSING

5:00 p.m. How Are FIs Using AI & Machine Learning Right Now?Dave Excell, Co-Founder and CTO, FEATURESPACERob Guilfoyle, Founder & CEO, ABE AI

Biometrics & The Future of AuthenticationAslon Varoqua, Director of Product Management, VERIZON Larry Brennan, SVP of Merchant Data Security and Cybersecurity Director, BANK OF AMERICA MERCHANT SERVICES Adam Vancini, EVP, Wells Fargo Virtual Channels Operations, WELLS FARGOEric Woodward, Group President of Risk Solutions, EARLY WARNING

5:45 p.m.-7:00 p.m.

PayThink 2018 Cocktail Reception

Tuesday, September 25

AGENDA


GET YOUR TICKET TODAY!

Click to sign-up online or contact Ingrid Olsen at 212-803-8456.

8:00 a.m. Morning Coffee in the Foyer

8:30 a.m. How Banks & Fintechs Will Power the Future of Payments TransformationBeverly Anderson, Head of Cards and Retail Services, WELLS FARGO

9:00 a.m. PayThink’s Network ShowcaseDoug Leighton, Head of US Community Accounts, VISA Judith McGuire, EVP of Product Management, PULSE Bob Woodbury, SVP and Division Executive, NYCE Payments Network and Loyalty SolutionsRob Keenan, SVP, Group Head - Debit, North America, MASTERCARD Hugh Gallagher, SVP, Head of STAR Network, FIRST DATA CORPORATION Tony Hayes, Co-Head of Retail Banking & Payments Practice, OLIVER WYMAN

9:45 a.m. Breakfast & Networking in the Expo Hall10:30 a.m. What The Growth of WeChat & Alipay Means For The U.S. Payments Market

Nandan Sheth, Senior Vice President, FIRST DATA CORPORATION | Amitaabh Malhotra, CEO, OMNYWAY Andrew Luca, Senior Analyst, Retail Banking, PWC Sarabjit “Ruby” Walia, EVP, Head of Digital Retail Banking and Wealth Management, HSBC

11:15 a.m. How Is Innovation in the Payments Ecosystem Meeting Consumer Trends?Edrizio De La Cruz, Co-Founder & CEO, ARCUS | Malin Eriksson, CEO, North America, KLARNA Tiffani Montez, Senior Analyst, Retail Banking, AITE GROUP | Zachary Perret, CEO, PLAID

12:00 a.m. PayThink 2018 Concludes

Wednesday, September 26

AGENDA


Sponsor & Exhibitor Line-UpThe expo hall at PayThink 2018 is the one-stop marketplace for the latest products and services that are driving innovation in cards and payments. Here’s a preview of industry partners you’ll meet in Austin. Stay tuned, we’re announcing new firms every week.

Gold sponsor

Silver sponsors

Demo sponsors

Exhibitors Supporting sponsor

Gain visibility with hundreds of top executives in cards & payments.For information about sponsoring or exhibiting at PayThink, contact Stacy Gellman at 212-803-8841.

mailto:stacy.gellman%40sourcemedia.com?subject=

digital agenda - oliverwyman.com · market and changing the dynamics of the industry, the right...

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