Helping all Australians affected by mental illness lead a better life

Janet HopkinsDiG Festival October 16, 2014

Technology has changed the way we think…about everything!

Helping all Australians affected by mental illness lead a better life

Source left image 123RF.com and right image amadarose.co.uk via KPCB: http://www.slideshare.net/kleinerperkins/kpcb-internet-trends-2013?utm_source=slideshow03&utm_medium=ssemail&utm_campaign=share_slideshow_loggedout

The world is being re-imagined…

Helping all Australians affected by mental illness lead a better life

http://i.huffpost.com/gen/1354991/thumbs/o-BACK-VIEW-OF-TEEN-GIRL-facebook.jpg

Helping all Australians affected by mental illness lead a better life

Technology is changing:• The way we work in the #mentalhealth sector, and• The way we diagnose, support and treat mental ill-health

http://blog.jabra.com/2014/09/is-your-company-becoming-digital-device.html

Helping all Australians affected by mental illness lead a better life

L-R http://adm.monash.edu/records-archives/archives/memo-archive/2004-2007/assets/includes/content/20091021/stories- lead.html http://bme.ee.umanitoba.ca/labs/bme/research/neurological/evestg/ http://www.brightencenter.com/brighten-center/games-apps-mental-health/

Helping all Australians affected by mental illness lead a better life

Image source: http://nabeeloo.com/2013/02/social-media-revolution/

Helping all Australians affected by mental illness lead a better life

More power to the people!Key Trends:

• Customer driven design • Self-serve• More partnering & Collaboration• Continued growth in Internet and social media • Increasingly mobile, increasingly android• Platforms changing again, increasingly tablet• The rise of the ‘Networked Organisation’, ‘mass collaboration’,

‘co-creation’, ‘crowd-sourcing’ and the ‘sharing economy’• E-service delivery and applications

Helping all Australians affected by mental illness lead a better life

Technology is also changing the ways we work…Tech sector methodologies now bleeding into mainstream…• Lean• Agile• Transformational service

design• UX across all we do

Helping all Australians affected by mental illness lead a better life

How does this impact mental health services?In two key ways:• Delivery of traditional services in new ways (e.g.

online counselling)• Disruptive: Completely new stuff!

Helping all Australians affected by mental illness lead a better life

Wearable devices?: fitbit, MYO, Jawbone UP, Google Glass

Evolution…revolution…what’s next?

Helping all Australians affected by mental illness lead a better life

“The challenge is not how to design a response to a current issue but how to

design a means of continually responding, adapting and innovating”

Colin Burns, Hilary Cottam, Chris Vanstone, Jennie Winhall, Red Paper 02 Transformation Design, Design Council of UK, February 2006.

Helping all Australians affected by mental illness lead a better life

“Social media is a contact sport”…Beth Kanter

Helping all Australians affected by mental illness lead a better life

Thank-you!

www.sane.org

and now SANE Forums

http://saneforums.org/

@SANEAustralia@janethopkins