diana pilling – managing directorsusan goldstein – director australian internshipsies global

Diana Pilling – Managing Director Susan Goldstein – DirectorAustralian Internships IES Global

The Internship Climate and Culture in Australia and China The Internship Climate and Culture in Australia and China

The Internship Climate and Culture in Australia & ChinaThe Internship Climate and Culture in Australia & China

An “internship” is defined by the National Society for Experiential Education (NSEE) as:

“A carefully monitored work or volunteer experience in which an individual has intentional learning goals and reflects actively on what he or she is learning throughout the experience.”

InternshipsInternships


Australia is ranked as the Number 3 most liveable country – UN Human Development Index

Melbourne rated the most liveable city in the world in 2011. Four of the top 10 cities are Australian (Melbourne 1, Sydney 6, Perth/Adelaide 8)

Average annual income in Australia is around 72,960 AUD (76,000 USD), according to 2011/2012 salary survey.

Unemployment rate was around 5% at the end of year 2011; considerably less than in United Kingdom and United States.

Australian economic status is comparatively high. If you are a skilled worker you will earn good money.

Snapshot of Australia Snapshot of Australia


1. Rail & Maritime Transport - 188%2. Quality Assurance & Control - 154%3. Process Engineering - 115%4. Surveying - 100%5. Systems Engineering - 94%6. Policy, Planning & Regulation - 87%7. Insurance & Superannuation Law - 80%8. Agronomy & Farm Services - 80%9. Intellectual Property Law - 76%10. Mining – Drill & Blast - 73%

Top 20 in-demand jobs for 2012Top 20 in-demand jobs for 2012

11. Horticulture – 68%12. Corporate Development - 67%13. Bakers & Pastry Chefs - 65%14. Mining – Engineering & Maintenance - 63%15. Water & Waste Engineering - 61%16. Management - 60%17. Health, Safety & Environment - 57%18. Mining – Exploration & Geosciences - 57%19. Welders & Boilermakers - 54%20. Analysis & Reporting - 53%

Here are the top 20 in-demand jobs for 2012 according to the nation’s biggest employment website, SEEK.

Job Classification Year on year growth %:

Working Holiday Visa◦ Internships for a max of 6 months with any one organisation

442 Occupational Training Visa◦ Available for students and graduates in all fields◦ Must have an approved sponsor to monitor the program

416 Special Program Visa ◦ Up to 6 months in duration ◦ Available for students and recent graduates completing internship in all fields

Student Visa◦ If currently enrolled with an Australian education provider where they offer an

internship unit on the CRICOS register ◦ Part time or full time during scheduled study breaks ◦ Maximum of 20 hours per week during study periods

Tourist Visa◦ Volunteering only i.e. Not for Profit organisations. ◦ Programs must not be structured learning.

Visa Options for internships in AustraliaVisa Options for internships in Australia



Many of Australia's Industrial relations functions are now being performed by a new tribunal Fair Work Australia.

Fair Work Australia is an independent body with power to carry out a range of functions relating to the workplace.

With regard to internships and work experience visit: http://www.fairwork.gov.au/pay/student-placement-and-unpaid-work/pages/student-placements-work-experience-and-internships.aspx

Australian Industrial Relations Australian Industrial Relations

Australian Internships Industry Association Australian Internships Industry Association


The Australian Internship Industry Association (AIIA) brings together organisations active in the domestic and international internship industry in Australia

Represent and promote the interests of Internship organisations to government, media, industry bodies and the domestic and international community

Act as the critical link between Internship organisations and the Australian Government as well as other industry bodies, in the interpretation of specific issues.


Quality Internship Program DesignQuality Internship Program DesignQuality Internship Program DesignQuality Internship Program Design

Program Provider - Systems and People

People Intern Program Supervisor – Skilled

Professionals One point of contact from start to

finish! Trained to counsel and support

students in the workplace Document all communication Defined follow up and assessment Manage non compliance and risk

Systems – Clarity Defined procedures, systems

and processes Trained staff Document Control Rely on systems and procedures

that are measured and audited Continuous improvement

“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skilful

execution; it represents the wise choice of many alternatives.” William A. Foster


Quality Internship Program Design: Stage 1Quality Internship Program Design: Stage 1Quality Internship Program Design: Stage 1Quality Internship Program Design: Stage 1

Stage 1: Student Assessment

Getting to know the students, skills and priorities through

Application documents and academic criteria Skype Interview

Assessing and advising on what is possible

Signed agreement defining internship options

Forms the plan for the internship1. Lower the expectations to a realistic level2. Improve your program (Quality, Flexibility,

etc.)

EXPECTATIONS

PROGRAM



Stage 2: Developing the Internship Program

Preparing the student for interviews

Introducing the company and arranging interviews

Developing the Training Agreement

Define roles and responsibilities for Intern, Host Organization and Program Partner

Defined goals to be measured and assessed

Arranging visa, accommodation, insurance and support services

Pre departure package

Orientation and preparation for the Australian Workplace

First Day Instructions Transport Local city info and tourist attractions



Stage 3: Preparing for the Internship in Australia



Stage 4: Internship Program

Prescribed follow up with both student and Host Organization

Learning Plans – Journal of daily activities and outcomes signed off by student and supervisor

Monitoring the intern and supervisor to ensure compliance with the defined learning outcomes



Stage 5: Evaluations and Departure

Workplace Assessment progressive – sign off as competent

Two week initial evaluation

Midway evaluation

Final Performance Report

Final Feedback – both Host and Intern



Stage 6: Continuous Improvement

Record feedback

Implement changes based on feedback


700 Million Job Opportunities

300,000+ Foreign Workers

28,000 Foreign Enterprises

400 of the Fortune 500 companies

A thriving environment to work in across all industries ◦ Education: demand for English teachers◦ Science and the Arts: increased investment and 2nd highest funder of global R&D◦ Environmental Protection & Clean Energy Production

Snapshot of ChinaSnapshot of China


Employability in home country (adaptability to employers) and internationally

Differentiation from other job seekers when applying for jobs back home

Become a ink between foreign businesses and Chinese

Professional & Career Development:Professional & Career Development:


Learn Mandarin - the most spoken and fastest growing language

Experience Chinese business customs and culture in real time situations

Develop skills in a different environment

EducationEducation


Experience & adapt to different culture, customs, language

Challenge oneself, become independent, reach out beyond comfort zone

Bring own ideas/skills to new environment

Cultural Immersion & Sensitivity Cultural Immersion & Sensitivity


Demand high – capacity high – placements available

Quality high - professional and corporate level placements

Networking opportunities – multiple official and unofficial conduits

ConclusionConclusion


59% Joint Ventures Barely Break Even

42% European Businesses Report Losses in China

International Brands that Failed eBay; Yahoo; Groupon; Google

Snapshot of ChinaSnapshot of China


1. Chinese market dynamics; distinctive & unique culture, language and taste differences

2. Concept and benefits of internships and home stay and not understood

3. Relationship based culture; less transparent & more important than agreements or contracts “To get into the Chinese shoes, the foreigner must take off his/her own shoes”

4. Language barriers When KFC entered the Chinese market, to their horror they discovered that

their slogan "finger lickin' good" was translated into "eat your fingers off"

5. Different communication patterns : verbal and non-verbal

CHALLENGES OF ESTABLISHING CHINA PROGRAMSCHALLENGES OF ESTABLISHING CHINA PROGRAMS


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ValuesValues

Western Chinese

Individual Freedom Unity

Equality Respect for Authority

Progress Tradition

Competition Harmony

Candor Face

The Family Family

Self Reliance Humility

Optimism Conservatism

Risk Taking Patience

Puritan Morality Patriotism


Local Presence

24/7 on shore and emergency support

Swift response to ubiquitous last minute changes

In person verification of “agreements”

What You Need To Run A Successful Program in ChinaWhat You Need To Run A Successful Program in China


Local Understanding & Expertise

Communicate, facilitate, mediate

Solve misunderstandings

Nurture relationships local stakeholders

Perceive & manage partner personal agendas

Overcome local bias/suspicion of foreigners

Vetting issues

Navigate business, legal, visa & other government regulations

Role of the Local Specialist Role of the Local Specialist

ContactDiana Pilling

Managing Director Australian Internshipswww.internships.com.au

[email protected]: dipilling

ContactDiana Pilling

Managing Director Australian Internshipswww.internships.com.au

[email protected]: dipilling

QUESTIONS

ContactSusan Goldstein

Director IES Global

[email protected]: susan_goldstein

ContactSusan Goldstein

Director IES Global

[email protected]: susan_goldstein

diana pilling – managing directorsusan goldstein – director australian internshipsies global

Documents

internship unit

australia chinaaustralia

snapshot of australia

work experience

australian melbourne

australian education

mining engineering maintenance

process engineering