dia 2017 capital markets day- company sees growth ......2017/06/23  · dia’s management...

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1 June 23, 2017 Deborah Weinswig, Managing Director, Fung Global Retail & Technology [email protected] US: 917.655.6790 HK: 852.6119.1779 CN: 86.186.1420.3016 Copyright © 2017 The Fung Group. All rights reserved. DIA 2017 Capital Markets Day: Company Sees Growth Opportunities in LatAm Expansion and Spanish E-Commerce 1) At DIA’s third Capital Markets Day, management emphasized the company’s strategy of customer centricity, which has put customer data and views at the heart of decision making since 2012. 2) DIA’s growth has been fueled by strong performance in Latin America. The company plans to grow store numbers significantly in Brazil and Argentina by 2020. 3) The company is reducing costs by renegotiating store leases, driving productivity in logistics, and entering into commercial alliances with other major retailers. 4) In Spain, DIA expects to grow its online sales by six times, to more than €120 million, by 2020. E-commerce could be a significant competitive advantage for DIA in a Spanish market that is still in a nascent phase of online grocery development. Spanish grocery retailer DIA hosted its third Capital Markets Day in London on June 21, and the Fung Global Retail & Technology team was in attendance. DIA focused on the following themes: Customer centricity is driving decision making. Dynamic growth in emerging markets in Latin America is supporting top-line expansion. Operational efficiencies are enabling low prices. There are e-commerce opportunities in the Spanish market.

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Page 1: DIA 2017 Capital Markets Day- Company Sees Growth ......2017/06/23  · DIA’s management reiterated its 2017 outlook and 2016–2018 targets: • For 2017, the company expects mid-single-digit

1

June23,2017

DeborahWeinswig,ManagingDirector,FungGlobalRetail&[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

DIA 2017 Capital Markets Day: Company Sees Growth Opportunities in LatAm Expansion and Spanish E-Commerce

1) AtDIA’sthirdCapitalMarketsDay,managementemphasizedthecompany’sstrategyofcustomercentricity,whichhasputcustomerdataandviewsattheheartofdecisionmakingsince2012.

2) DIA’sgrowthhasbeenfueledbystrongperformanceinLatinAmerica.ThecompanyplanstogrowstorenumberssignificantlyinBrazilandArgentinaby2020.

3) Thecompanyisreducingcostsbyrenegotiatingstoreleases,drivingproductivityinlogistics,andenteringintocommercialallianceswithothermajorretailers.

4) InSpain,DIAexpectstogrowitsonlinesalesbysixtimes,tomorethan€120million,by2020.E-commercecouldbeasignificantcompetitiveadvantageforDIAinaSpanishmarketthatisstillinanascentphaseofonlinegrocerydevelopment.

SpanishgroceryretailerDIAhosteditsthirdCapitalMarketsDayinLondononJune21,andtheFungGlobalRetail&Technologyteamwasinattendance.

DIAfocusedonthefollowingthemes:

• Customercentricityisdrivingdecisionmaking.

• DynamicgrowthinemergingmarketsinLatinAmericaissupportingtop-lineexpansion.

• Operationalefficienciesareenablinglowprices.

• Therearee-commerceopportunitiesintheSpanishmarket.

Page 2: DIA 2017 Capital Markets Day- Company Sees Growth ......2017/06/23  · DIA’s management reiterated its 2017 outlook and 2016–2018 targets: • For 2017, the company expects mid-single-digit

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June23,2017

DeborahWeinswig,ManagingDirector,FungGlobalRetail&[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

CEORicardoCurráspledgedtoconcentrateontwopriorities:

1. Thecompanywillbe“100%customercentric”within18months.

2. Itwillusedigitalchannelstointeractwithcustomers,developnewchannelsthroughwhichtosellandcommunicate,andgainefficiency.

CustomerCentricityDrivesDecisionMakingManagementstronglyemphasizedthatthecompanyhasbeenfollowingastrategyofcustomercentricitysince2012.Thestrategyputscustomerdataandviewsattheheartofdecisionmaking.DIAhascapturedcustomerdatathroughitsloyaltycard,whichhasa90%adoptionrate,aswellasthroughfocusgroupsandonlinecustomerfeedbacktools.

Onetakeawayfromthiscustomerfocushasbeenthat,whilepriceremainsthenumberonereasonforchoosingaretailer,shoppers’expectationshaveincreasedintermsofproductranging,in-storeexperienceandomnichannelservices.DIAhasbeenrefittingandreformattingstoresinitslegacyIberianbusiness.Ithasalsouseddatatoreduceout-of-stocksandimproveranging.

DynamicGrowthinEmergingMarketstoFuelRevenueIncreasesDIA’sgrowthhasbeenfueledbytwoelements:acquisitionsinitstraditionalmarketsofSpainandPortugalandstronggrowthinLatinAmerica.From2011through2016,DIAgrewsalesinBrazilandArgentinabyacompoundannualgrowthrate(CAGR)of28%atconstantexchangeratesandgrewEBITDAbyaCAGRof36%.

RevenueandEBITDAgrowthinBrazilandArgentinaSource:DIA2017CapitalMarketsDaypresentation

Page 3: DIA 2017 Capital Markets Day- Company Sees Growth ......2017/06/23  · DIA’s management reiterated its 2017 outlook and 2016–2018 targets: • For 2017, the company expects mid-single-digit

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June23,2017

DeborahWeinswig,ManagingDirector,FungGlobalRetail&[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

Lookingahead,thecompanyseesthefollowingopportunities:

• InBrazil,robustmarketgrowthandlowpenetrationratesformodernretailformatsprovideopportunitiesforDIAtogrow.Thecompanyplanstoexpanditsstoreestateinthecountryfrom1,050attheendof2016tomorethan1,500by2020.

Brazil’sfoodretailmarketSource:DIA2017CapitalMarketsDaypresentation

Page 4: DIA 2017 Capital Markets Day- Company Sees Growth ......2017/06/23  · DIA’s management reiterated its 2017 outlook and 2016–2018 targets: • For 2017, the company expects mid-single-digit

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June23,2017

DeborahWeinswig,ManagingDirector,FungGlobalRetail&[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

• InArgentina,DIAexpectsconsumerpricesinflationtomoderatefromitscurrent,veryhighleveltoapproximately5%by2021.AsinBrazil,marketgrowthandastrongpresenceoftraditionalretailersprovidesopportunitiesinArgentina,andDIAplanstogrowitsnumberofstoresinthecountryfrom872attheendof2016tomorethan1,100by2020.

Argentina’sfoodretailmarketSource:DIA2017CapitalMarketsDaypresentation

Page 5: DIA 2017 Capital Markets Day- Company Sees Growth ......2017/06/23  · DIA’s management reiterated its 2017 outlook and 2016–2018 targets: • For 2017, the company expects mid-single-digit

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June23,2017

DeborahWeinswig,ManagingDirector,FungGlobalRetail&[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

Inaddition,DIAseesscopeforconsolidationintheSpanishgrocerysector,whichremainsrelativelyfragmented.IntheQ&Asectionofthemeeting,anattendeeaskedmanagementifthecompanyhasplanstodrivethisconsolidation,andexecutivesrespondedthattheyexpectthisprocesstooccurnaturallyassmallerindependentplayersfalloutofthemarket.ManagementcitedtheinvestmentsneededintechnologyasonereasonsmalleroperatorsmaystruggletocompetewithlargerretailerssuchasDIA.

LowerPricesComefromLowerCostsDIA’spropositionisbasedonlowprices,anditcontinuestopursueefficiencies,includingthroughtechnology,toenablethisfocus.

Thecompanyachievescostsavingsthroughanumberofmeans,including:

• Renegotiatingone-quarterofrentalcontractseachyear,yieldinganaverage15%rentreduction.

• Drivingproductivityinlogistics,includingusingproductivityprofitsharingtoincentivizestaffandbigdataanalysistoreducesupplychaincosts.Real-timelogisticsdashboardsandstore-managementappsleveragetechnologytodriveefficiencies.

• Establishingnationalandinternationalcommercialalliances.AninternationalalliancewithGroupeCasinoandnationalallianceswithEroskiandIntermarchéincreaseDIA’sscaleinsourcingbrandedproducts,privatelabelgoods,andassetsandsupplies.ThechartbelowshowshowDIA’sbuyingscaleisboostedbyitsalliancewithCasino.

DIA’sbuyingscaleisboostedbyitsalliancewithCasinoSource:DIA2017CapitalMarketsDaypresentation

SpanishgrocerymarketsharebreakdownSource:DIA2017CapitalMarketsDaypresentation

Page 6: DIA 2017 Capital Markets Day- Company Sees Growth ......2017/06/23  · DIA’s management reiterated its 2017 outlook and 2016–2018 targets: • For 2017, the company expects mid-single-digit

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June23,2017

DeborahWeinswig,ManagingDirector,FungGlobalRetail&[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

E-CommerceOpportunitiesDIAisa“softdiscounter,”meaningitcombinestraditional“harddiscount”elementssuchaslowpricesandsmallstoreswithsofterfeaturessuchasneighborhoodlocations,big-namebrandsandcouponing.Afurthersignofitssofterpositioningisitsembraceofe-commerce,andmanagementpointedtoopportunitiesinthisspace.

DIAexpectstogrowitsonlinesalesbysixtimes,tomorethan€120million,by2020.Wethinkthate-commercecouldbeasignificantcompetitiveadvantageforDIAinaSpanishmarketthatisrelativelyfragmentedandstillinanascentphaseofgrocerye-commercedevelopment.

JuanPedroAgustín,HeadofDigital,notedthatDIA.eshasmorethan90,000customersandthatitseesatypicalbasketsizefivetimeslargerthantheaveragein-storepurchase.HealsosaidthatDIA.eshasacatchmentareathatrepresents60%oftheSpanishpopulation.Additionally,thebrand’snongrocerysite,Oportunidades.DIA.es,attracts135,000customersandoffers5,000SKUsacrossgeneralmerchandise.

DIA’sonlineshoppersareyoungerthanitsin-storeshoppersandrepresent2.25timesthevalueofin-storeshoppers.ManagementalsoemphasizedtheimportanceoftheDIAappfore-commerceaswellasservicessuchasdigitalcoupons.

GuidanceandTargetsDIA’smanagementreiteratedits2017outlookand2016–2018targets:

• For2017,thecompanyexpectsmid-single-digitgrowthintotalsales,adjustedEBITDAgrowthandmarginstability.

• For2016–2018,thecompanyexpectstoseeanorganicsalesCAGRof7%andtotalaccumulatedcashfromoperationsof€750million(thisisadjustedEBITDAlessnonrecurringcashitemslesscapitalexpenditures,onanorganicbasis).

Additionally,ChiefCorporateOfficerAmandoSánchezFalcónnotedthat,between2017and2020,thecompanyexpectscapitalexpendituretobe3.5%–4.0%ofsales,revertingfromhigherlevelsfollowing“anintenseperiodofacquisitions.”

DIAfinancialoutlookSource:DIA2017CapitalMarketsDaypresentation

Page 7: DIA 2017 Capital Markets Day- Company Sees Growth ......2017/06/23  · DIA’s management reiterated its 2017 outlook and 2016–2018 targets: • For 2017, the company expects mid-single-digit

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June23,2017

DeborahWeinswig,ManagingDirector,FungGlobalRetail&[email protected]:917.655.6790HK:852.6119.1779CN:86.186.1420.3016Copyright©2017TheFungGroup.Allrightsreserved.

DeborahWeinswig,CPAManagingDirectorFungGlobalRetail&TechnologyNewYork:917.655.6790HongKong:852.6119.1779China:86.186.1420.3016deborahweinswig@fung1937.comJohnMercerSeniorAnalyst

HongKong:8thFloor,LiFungTower888CheungShaWanRoad,KowloonHongKongTel:85223004406London:242–246MaryleboneRoadLondon,NW16JQUnitedKingdomTel:44(0)2076168988NewYork:1359Broadway,18thFloorNewYork,NY10018Tel:6468397017

FungGlobalRetailTech.com