di sales concepts that work disability income insurance underwritten and issued by berkshire life...

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DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly owned stock subsidiary of The Guardian Life Insurance Company of America, New York, NY or in California, provided by Guardian For producer use only. Not for use with the general public. 8540-03-08

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Page 1: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

DI Sales ConceptsThat Work

Disability income insurance underwritten and issued byBerkshire Life Insurance Company of America, Pittsfield, MA a wholly owned stock subsidiary of

The Guardian Life Insurance Company of America, New York, NY or in California, provided by Guardian

For producer use only. Not for use with the general public.

8540-03-08

Page 2: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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DI Sales Concepts that Work

LIMRA International, the leading insurance marketing research organization, found in a recent study* that people who considered purchasing DI reported difficulty in making a decision due to one of three factors. They were unable to determine: if they really needed DIhow much coverage they should purchase if the cost of coverage was justified

* U.S. Buyers and Non-Buyers of Disability Insurance (2004).

Page 3: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Why is Income Protection Important?

Expenses

Earned Income

Surplus BuildingWealth

YourGoals

Page 4: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Why is Income Protection Important?

Earned Income Stops

Expenses Continue

Deficit

DrainingWealth

Goals

Page 5: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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What Are Your Tomorrows Worth?

Annual Salary

Age $50,000 $75,000 $100,000 $150,000 $200,000 $250,000

30 $3,023,104 $4,534,656 $6,046,208 $9,069,312 $12,092,416 $15,115,520

35 $2,378,771 $3,568,156 $4,757,541 $7,136,312 $9,515,083 $11,893,853

40 $1,822,963 $2,734,444 $3,645,926 $5,468,889 $7,291,852 $9,114,816

45 $1,343,519 $2,015,278 $2,687,037 $4,030,556 $5,374,074 $6,717,593

50 $929,946 $1,394,918 $1,859,891 $2,789,837 $3,719,782 $4,649,728

55 $573,194 $859,790 $1,146,387 $1,719,581 $2,292,775 $2,865,969

Potential earnings to age 65 with 3% cost of living increases

Page 6: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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What Is Your MostValuable Asset?

Your income makes it possible for you tohave all these other things.

Doesn’t it make sense to insure yourmost valuable asset?

Asset Value Is it insured?

Auto $35,000 Yes

Personal Property $100,000 Yes

Home $500,000 Yes

Income $3,000,000 ?

Page 7: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Which of these is yourgreatest asset?

Which of these is currently uninsured?

Page 8: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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The Building Blocksof Your Financial Life

What are the building blocks of your financial life: the assets and other things you work so hardto acquire?

What will happen to your financial life if this building block is pulled away?

Investments

Education Business Interests

Home Autos Personal Assets

Income

The entire structure rests upon the one fundamental building block: your ability to earn an income.

Page 9: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Which Job Would You Want?

PaycheckOption A

Paycheck Option B

Healthy and Working $100,000 $98,000

Sick or Hurt andNot Working

$0$58,200

(Tax-Free)

Which Paycheck Option Do You Have Today?

Which One Would You Want?

Premiums and benefits available will vary according to the proposed insured’s circumstances and coverage applied for.

Page 10: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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What Is the Risk?

The chances of suffering a serious long-term disability are much greater than most people are willing to admit. The truth is that people do become disabled, and a long-term disability can bring serious financial and emotional consequences. Consider the following:

Nearly one out of every three workers over age 30 will suffer a disability lasting three months or longer at some point in their working career.*

* Source: America’s Health Insurance Plans, 2004

Page 11: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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What Is the Risk?

Approximately one out of seven people between the ages of 35 and 65 can expect to become disabled for five years or longer.*

Contrary to what people believe, the vast majority of serious disabilities (92%) are the result of illness rather than accidents.**

In a recent study, disability caused nearly 50% of all mortgage foreclosures, compared to 2% caused by death.***

* Source: AHIP, NAIC & U.S. Commerce Department

** Source: Council for Disability Awareness, Disability Claims Survey, 2006

*** Source: Health Affairs, The Policy Journal of the Health Sphere, February 2005

Page 12: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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What Is the Risk?

72% of Americans don’t have enough savings to meet short-term emergencies.*

In 2006, 71 percent of those who appliedfor Social Security disability benefitswere denied at the initial level.**

* Source: National Investment Watch Survey, A.G. Edwards Inc., 2004

** Source: Social Security Administration

Regardless of what the numbers say, do you really want to count on luck? Or does it make sense to plan for the unforeseen?

Page 13: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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The Leading Causes of Disability

Source: 2006 Long-Term Disability Claims Review, Council for Disability Awareness.

92.2%Illness

7.8% Injuries

Major Disablers Claim %

Musculoskeletal /Connective Tissue 22.7%Cancer 13.6%Cardiovascular 10.3%Injuries / Accidents 7.8%Mental / Psychiatric 6.5%Neurological 5.7%

Page 14: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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How Would your Life beAffected by a Disability?FinancialYour Career

• Loss of income• Loss of promotions &

professional development• Loss of job

Your Lifestyle• Mortgage• Credit rating• Basic household expenses• Increased medical expenses

Your Family• Children’s education/college• Spouse’s employment

Your Financial Future• Retirement plan• Investments• Savings• Insurance

Your Business orProfessional Practice

• Viability• Partner(s)• Employees

EmotionalYour Emotions

• Self-esteem• Depression• Stress

Your Relationships• Spouse’s worry• Strain on the marriage• Loss of friendships• Less contact with other

family members• Less time for children• No contact with colleagues

Your Future• Uncertainty

Your Family’s Future• Uncertainty• Change

Page 15: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Questions to Consider

If sickness or injury prevented you from working in the businessHow long could you continue to take income from

the business?Could you be replaced? How long could the

business afford to pay a replacement and at the same time pay you?

How will your creditors be paid?Could you continue making retirement

contributions?

Page 16: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Questions to Consider

If sickness or injury prevented you from working in the business How long could you afford to keep your

employees?How long would your business be able to stay in

business?How long will your partners want to keep you in

the business?Where will your partners get the money to buy

you out?

Page 17: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Questions to Consider

If a key employee went out on disabilityWould you feel obligated to continue his or

her pay? For how long could you continue payments? Do you have the paperwork that would make

this possible? Do you have a funding vehicle to make

this possible?

Page 18: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Where Will the MoneyCome From?

If you become sick or injured and cannot work, which drawers will you be able to open?What will you find in them?

Page 19: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Where Will the MoneyCome From?

Page 20: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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What Are You Saving For?

Retirement

Vacations

Dream home

Auto

Children’s education

Short-term emergencies

If you don’t have disability insurance, maybe you are saving for disability.

Page 21: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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How Much of Your Income isUsed on Expenses?

Will your group disability plan really do the job?

100% of income

Group Plan: 60% of income

Expenses

Page 22: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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What’s the Break-Even Point?

Years ofPremium Paid

Months of Benefits Receivedto Break Even

2 years 0 months, 20 days

4 years 1 months, 10 days

5 years 1 months, 20 days

7 years 2 months, 11 days

10 years 3 months, 11 days

20 years 6 months, 22 days

Cost vs. Benefits

Assumed Age: 35, Monthly Benefit: $5,000, Monthly Premium: $140.04 Monthly Guard-o-matic premium for ProVider Plus coverage (1400) for a male age 35, select risk Class 5, 90-day EP, to age 65 benefit period, with Residual Disability Benefit rider.

Page 23: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Why Should I Buy Now?

There are three potential “costs of waiting”:1. You become disabled without having coverage.2. Your health changes and you can no longer

obtain coverage.3. You purchase coverage at a later date. But the

longer you wait the more you will pay for less cumulative benefit.

AgeMonthly Premium

% Increase Over Age 30

Potential Cumulative Benefit

30 $110.71 – $2,085,000

40 $168.92 53% $1,485,000

50 $255.79 131% $885,000

Male age 30, Class 5; $5,000 per month, 90-day EP, benefits to age 65; ProVider Plus base policy with Residual Disability benefits. Premiums shown are for Guard-o-matic monthly premiums.

Page 24: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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What Costs Do You Want Waived?

When you purchased life insurance, you likely had a “waiver of premium” rider added to the policy. If you become seriously disabled, the policy premium will be paid for you.

Page 25: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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What Costs Do You Want Waived?

Question: If you are too sick or injured to work, what other costs do you want to be waived as well?

Living Costs Monthly AmountGroceries $ ______________Mortgage or rent payments $ ______________Car payments $ ______________Utilities $ ______________Credit card/loan payments $ ______________Clothing $ ______________Education $ ______________Entertainment $ ______________Other $ ______________

That’s why Disability Income Insurance – aka “waiverof living costs” – was invented.

What Costs Do You Want Waived?

Page 26: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Should I Accept a Modified Policy?

Do not accept policy

Worse

Uninsurable

You Lose

Same Improve

Modified policy

or higher premiumat best

You Lose

Accept policy

SameWorse

Premium can’t be increased - policy can’t be

cancelled

You Win

Improve

Chance to review

exclusion or rates forthe better

You Win

Policy with Exclusion or Rating

Page 27: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Should I Accept a Modified Policy?

Do not accept policy

Become disabled from another cause

No protectionin place

You Lose

Accept policy

Policy with Exclusion – All Other Conditions

Become disabled from another cause

Protected

You Win

Page 28: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Nuggets of Wisdom

Your attitude and sales philosophy

People buy not because they believe but because the sales person believes.

– Ben Feldman, CLU

People don’t care what you know until they know that you care.

Your prospects will not want disability insurance until they understand why they need it.

Page 29: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Nuggets of Wisdom

Your attitude and sales philosophy

You are not selling disability insurance to your prospect. You are helping your prospect to buy it.

If they don’t buy the concept, the details are irrelevant.

Identify the problems. Then put price tags on the problems.

Page 30: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Nuggets of Wisdom

Your attitude and sales philosophy

Do you want me to tell you what you want to hear, or should I tell you what you need to hear?

If you don’t own it, why are you trying to sell it? Until you own or have tried to get disability insurance, you will not be as effective as you should be.

It doesn’t matter what the odds of becoming disabled are. If you do become disabled, the odds are 100%.

Page 31: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Nuggets of Wisdom

Getting your prospect’s attention

Could you afford to retire today and never work again? That is what a disability means: forced retirement.

If you owned a printing press capable of producing 100,000 legal and spendable dollars each year, would you insure it?

Page 32: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Nuggets of Wisdom

Getting your prospect’s attention

If you owned a goose that laid golden eggs, which would you insure: the golden eggs or the goose? Many of us wouldn’t think twice about insuring the golden eggs, but would you agree that it would be wise to insurethe goose?

Page 33: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Nuggets of Wisdom

Getting your prospect’s attention

Since your income is your most important asset, your financial strategies must begin with the protection of this asset. Failure to insure your income would be tantamount to malpractice on my part.

You are either insured against the risk posed by a serious disability, or you assume the burden of being self-insured. My job is to help you decide which is the best way.

Page 34: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Nuggets of Wisdom

Dealing with objections

“. . . the business will take care of me.” What would happen to your business if you took a twelve-month vacation?

The premium is not the problem. It is the solution to the problem. The premium is minimal compared to the problem. If you can’t afford the premium, how will your family be able to afford the problem?

Page 35: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Nuggets of Wisdom

Dealing with objections

It is difficult enough to live within your income. How would your family live without your income?

Disability insurance is like a parachute. You have to have it before you need it.

You never want the low-cost bidder when it comes to parachutes, life preservers, brain operations or disability insurance.

Page 36: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Nuggets of Wisdom

Dealing with objections

Doing something costs something. Doing nothing costs something. Sometimes doing nothing costs more than doing something.

– Ben Feldman, CLU

If you buy disability insurance and never become disabled, you will have made a little mistake. If you don’t buy disability insurance and you do become disabled, you will have made a big mistake. Which would you rather make: a little mistake or a big mistake?

Page 37: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Nuggets of Wisdom

Dealing with objections

Do you have medical insurance? Good.

That means that you have gone to the expense to see that your hospital and doctors are taken care of, in case something happens to you. Doesn’t itmake sense for you to take care of your family too?

Healthy people might not believe in disability insurance, but disabled people do.

Page 38: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Nuggets of Wisdom

Dealing with objections

The more you are worth, the more you and your family stand to lose. The less you are worth, the less you can afford to lose.

You speak of disability insurance as a luxury. Do you consider food, clothing and shelter to be luxuries? These necessities are what disability insurance provides.

Page 39: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

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Nuggets of Wisdom

Dealing with objections

Disability insurance makes your money work for you when you can’t work.

It’s good that you don’t need disability insurance. If you did need it today you couldn’t get it.

Page 40: DI Sales Concepts That Work Disability income insurance underwritten and issued by Berkshire Life Insurance Company of America, Pittsfield, MA a wholly

DI Sales ConceptsThat Work

Disability income insurance underwritten and issued byBerkshire Life Insurance Company of America, Pittsfield, MA a wholly owned stock subsidiary of

The Guardian Life Insurance Company of America, New York, NY or in California, provided by Guardian

For producer use only. Not for use with the general public.

0000-11-07

Thank You